CS4 freezes when editing audio.

Hello All,
I have a client that has a workstation that freezes when she edits audio in CS4. I have seen it happen and what it does is it keeps playing the audio but Adobe CS4 freezes until the audio is done playing or when she kills CS4. I have reinstalled Adobe CS4, talked to Adobe technical support, reloaded her workstation with Vista 64 bit, put in another hard drive for the page file, and ran through every troubleshooting document I could find on the forums and Adobes website. Her workstation is a Core2Quad 2.4GHz and 4GB of ram with Vista 64 bit.
This is an on-going issue that needs to be solved ASAP and any help would be appreciated from other users. I do not want to resort to calling Adobe technical support as I was not satisfied with their knowledge of their product.
Thank you,
Brian
Edit: Harm Millaard chime in if you have any suggestions. You seem to be very helpful on these forums. Also, you have a very impressive computer setup and props to you for putting it together.

While I feel that the Assets, or the Project, are probably the culprits here, you might want to look over this ARTICLE on "tuning up" one's NLE computer. Might be something useful in it - if not now, then for later.
Good luck,
Hunt

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Thread 0 Crashed: Dispatch queue: com.apple.main-thread
0   com.adobe.InDesign.BNCore          0x3eeb40c1 GetPlugIn + 33201
1   ...InDesign.Paragraph Composer     0x42820fee GetPlugIn + 43854
2   ...InDesign.Paragraph Composer     0x428191df GetPlugIn + 11583
3   ...InDesign.Paragraph Composer     0x4281be61 GetPlugIn + 22977
4   ...InDesign.Paragraph Composer     0x42816f9d GetPlugIn + 2813
5   com.adobe.InDesign.Text            0x3329fd22 GetPlugIn + 1644386
6   com.adobe.InDesign.Text            0x332c0701 GetPlugIn + 1777985
7   com.adobe.InDesign.Text            0x332c0812 GetPlugIn + 1778258
8   com.adobe.InDesign.Text            0x33266921 GetPlugIn + 1409889
9   com.adobe.InDesign.Text            0x332669ca GetPlugIn + 1410058
10 com.adobe.InDesign.Text            0x331bcf7b GetPlugIn + 715195
11 com.adobe.InDesign.Text            0x332b0551 GetPlugIn + 1712017
12 com.adobe.InDesign.Text            0x332b119b GetPlugIn + 1715163
13 ...InDesign.Paragraph Composer     0x42852c61 GetPlugIn + 247745
14 ...InDesign.Paragraph Composer     0x4281a59b GetPlugIn + 16635
15 ...InDesign.Paragraph Composer     0x4281c09c GetPlugIn + 23548
16 ...InDesign.Paragraph Composer     0x428170d7 GetPlugIn + 3127
17 com.adobe.InDesign.Text            0x332b2b66 GetPlugIn + 1721766
18 com.adobe.InDesign.Text            0x332bb858 GetPlugIn + 1757848
19 com.adobe.InDesign.Text            0x332bd594 GetPlugIn + 1765332
20 com.adobe.InDesign.Text            0x332bd9b7 GetPlugIn + 1766391
21 com.adobe.InDesign.Text            0x332c1968 GetPlugIn + 1782696
22 com.adobe.InDesign.Text            0x33101571 0x33100000 + 5489
23 com.adobe.InDesign.Text            0x332a4f5e GetPlugIn + 1665438
24 com.adobe.InDesign.Text            0x332ccb72 GetPlugIn + 1828274
25 com.adobe.InDesign.Text            0x3310185b 0x33100000 + 6235
26 com.adobe.InDesign.Text            0x332cfd79 GetPlugIn + 1841081
27 ....InDesign.Generic Page Item     0x35bc081b GetPlugIn + 129819
28 com.adobe.InDesign.Layout UI      0x30682224 GetPlugIn + 329124
29 WidgetBinLib.dylib                 0x028330df BaseHitTestHandlerImpl::HandleFrameItem(IVisitorHelper*, IBaseVisitor*) + 31
30 ....InDesign.Generic Page Item     0x35bc0545 GetPlugIn + 129093
31 com.adobe.InDesign.Text            0x332cd53e GetPlugIn + 1830782
32 ....InDesign.Generic Page Item     0x35bc0859 GetPlugIn + 129881
33 com.adobe.InDesign.Layout UI      0x30682224 GetPlugIn + 329124
34 WidgetBinLib.dylib                 0x028330af BaseHitTestHandlerImpl::HandleMultiColumnFrameItem(IVisitorHelper*, IBaseVisitor*) + 31
35 ....InDesign.Generic Page Item     0x35bc0515 GetPlugIn + 129045
36 com.adobe.InDesign.Text            0x331c848e GetPlugIn + 761550
37 ....InDesign.Generic Page Item     0x35bc0859 GetPlugIn + 129881
38 com.adobe.InDesign.Layout UI      0x30681324 GetPlugIn + 325284
39 ....InDesign.Generic Page Item     0x35bc04e5 GetPlugIn + 128997
40 com.adobe.InDesign.Utilities      0x308d052e 0x308c8000 + 34094
41 ....InDesign.Generic Page Item     0x35bc0859 GetPlugIn + 129881
42 WidgetBinLib.dylib                 0x028341b5 BaseHitTestHandlerImpl::DoHandleSpreadLayer(IVisitorHelper*, IBaseVisitor*, BaseHitTestHandlerImpl::MasterPageHandlerTreatment, BaseHitTestHandlerImpl::LockedLayerTreatment) + 533
43 com.adobe.InDesign.Layout UI      0x3067fff6 GetPlugIn + 320374
44 WidgetBinLib.dylib                 0x02833082 BaseHitTestHandlerImpl::HandleSpreadLayer(IVisitorHelper*, IBaseVisitor*) + 50
45 ....InDesign.Generic Page Item     0x35bc0485 GetPlugIn + 128901
46 com.adobe.InDesign.Layer           0x2f28a1be GetPlugIn + 11742
47 ....InDesign.Generic Page Item     0x35bc0859 GetPlugIn + 129881
48 WidgetBinLib.dylib                 0x0283444f BaseHitTestHandlerImpl::HandleSpread(IVisitorHelper*, IBaseVisitor*) + 351
49 com.adobe.InDesign.Layout UI      0x3067ff58 GetPlugIn + 320216
50 ....InDesign.Generic Page Item     0x35bc0455 GetPlugIn + 128853
51 com.adobe.InDesign.Spread          0x3540c43e GetPlugIn + 228334
52 com.adobe.InDesign.Layout UI      0x306343c8 GetPlugIn + 10056
53 com.adobe.InDesign.Layout UI      0x30633256 GetPlugIn + 5590
54 com.adobe.InDesign.Layout UI      0x305be79d 0x305b1000 + 55197
55 com.adobe.InDesign.Text Editor     0x30530998 GetPlugIn + 6984
56 ...obe.InDesign.Application UI     0x2fb52a3b 0x2fb46000 + 51771
57 ...obe.InDesign.Application UI     0x2fb53273 0x2fb46000 + 53875
58 ...obe.InDesign.Application UI     0x2fb532b1 0x2fb46000 + 53937
59 ...adobe.InDesign.AppFramework     0x2f8c5a98 GetPlugIn + 221384
60 ...adobe.InDesign.AppFramework     0x2f8c690e GetPlugIn + 225086
61 ...adobe.InDesign.AppFramework     0x2f870638 0x2f86d000 + 13880
62 ...adobe.InDesign.AppFramework     0x2f893b3e GetPlugIn + 16750
63 com.adobe.InDesign                 0x000026eb main + 187
64 com.adobe.InDesign                 0x00001fb2 start + 258
65 com.adobe.InDesign                 0x00001ed9 start + 41
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MASTER COLLECTION CS4
MACHINE:
Quad core intel, Q9550
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ASUS P5Q
WD BARRACUDA 1 TB + WD 160 GB FOR OS
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HEEEEELPP!

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Cheers
FUERA DE CAMPO
Producción audiovisual
Date: Wed, 3 Jun 2009 22:37:31 -0600
From: [email protected]
To: [email protected]
Subject: My Premiere CS4 freezes when try to edit preferences/general settings/start new project
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>

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CS4 freezes when editing audio.

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