CS4 InDesign (and Illustrator) not printing in Lion OS environment

I have had no trouble installing CS4 in a Lion environment on my Mac.  However, while I can open and edit files, I cannot print anything.  Nor can I edit or change the print presents or anything at all related to printing.  InDesign (and Illustrator) just drop out.  Bang.  Just like that.  No error reporting at all.  Photoshop, however, prints just fine.  I get crash report dialog boxes for both Adobe and Apple but have so far had no answers.  PLEASE HELP IF YOU CAN
BTW I have called Adobe several times, waited literallly for hours, and once paid for support but the line dropped out.  Next call, another wait of between 30 minutes and 1.5 hours, and the call dropped out again.  I am so cross.

Unfortunately, this is a user to user forum, and rarely does anyone from Adobe cross path here with the users, nor do the customer care staff. Sorry you had issues with them though, I personally have never dealt with them.
Considering both programs are acting "wonky", perhaps you could try to install your printer again. Or perhaps get an updated Driver for the printer?
I'm not a Mac user. But when I was, peripherals on my Mac went wonky with new installs of software regularly. It was always worth unplugging the peripheral, restarting the computer and see if the issue persists.
I'd try rebooting the the computer without the printer plugged in. Then once booted, install the printer again. And see if it helps.

Similar Messages

  • My trials of indesign and illustrator expired.  I am offered a price of $29.99 a month to upgrade, when I go "buy" the price is $49.99.  Not sure how to proceed.

    My trials of indesign and illustrator expired.  I am offered a price of $29.99 a month to upgrade, when I go "buy" the price is $49.99.  Not sure how to proceed.

    Hi Holly,
    Please try to subscribe to the plan using a different browser.
    In case of the same issue, please contact the support to place your order:
    https://helpx.adobe.com/contact.html
    Regards,
    Sheena

  • Color Separations in InDesign and Illustrator

    I am trying to print spot color separations. In both InDesign and Illustrator the "separations" is gray. I can only print RGB and grayscale.
    My colors are set up as spot. I even tried to print from Acrobat and "separations" is gray there also. Do I need to re-install my drivers or the programs.
    I am trying to print to postscript printers but neither one lets me select separations.
    I am using CS3
    Microsoft Windows XP
    Professional
    Version 2002
    Service Pack 2
    Intel(R) Core (TM)2CPU
    6600 @ 2.40 GHz
    2.93 GB RAM
    Thanks in advance for your help.
    Cindy

    I’m not familiar with those models. Are the PostSCript compatible? If so, then you should get the most recent drivers from the manufacturers’ websites. It’s been ages since I needed to worry about printer drivers in Windows, but maybe you need a PostScript printer utility or printer driver from Adobe, too.

  • Colour Profiles missing in InDesign and Illustrator CS3

    Adobe CS3
    Mac 10.5.8
    Hi, I recently brought a new HP Printer (HP Photosmart B110) and installed the software for for it and all the colour profiles for the papers were visible in the drop down box (they were HP Premium Photo, HP Advance and HP Premium Plus Photo) but after updating the drivers they all vanished (see image for InDesign and Illustrator examples).
    I contacted HP and uninstalled all the HP software as well as deleting HP related files and then reinstalled the software again but the Colour Profiles were still not visible. I have contacted HP again and they have said that it's something to do with my Adobe software so I was wondering if anyone can help me with solving this problem?
    Thanks
    Chris

    HP is fond of pointing the finger at Adobe, and in fairness their drivers often don't work well with InDesign (HP printers account for the largest number of printer related problems on the forum by far, and I don't think it's just due to market share), but installing color profiles has NOTHING to do with any Adobe software. If the profiles were being installed properly by the HP installer, they's be in the system someplace (probably the colorsynch folder) and they'd be available to other programs even if Adobe apps didn't find them.
    If the HP low-level tech feeds you that "it's an Adobe problem" BS again, immediately ask to be escalated to someone who knows what they are talking about, and take names.

  • R2400 Paper Size Settings in InDesign and Illustrator - Leopard 10.5.2

    Since upgrading to Leopard 10.52 from Tiger 10.4.11, the "Paper Size" settings (in InDesign CS3) and the "Media Size" settings in Illustrator CS3 show some funky designations. That is, all the paper sizes have some cryptic appendages. For example, the 13x19 paper sizes are being displayed as follows:
    SuperB(13x19in)(EPSON_3)
    SuperB(13x19in)(EPSON_11)
    SuperB(13x19in)(EPSON_12)
    SuperB(13x19in)(EPSON_13)
    SuperB(13x19in)(EPSON_31)
    SuperB(13x19in)(EPSON_32)
    SuperB(13x19in)(EPSON_33)
    However, when I click on the "Page Setup..." button, the paper sizes for 13x19 are displayed correctly:
    Super B (13x19 in)
    Super B (13x19 in) (Sheet Feeder - Borderless)
    Super B (13x19 in) (Roll Paper)
    Super B (13x19 in) (Roll Paper - Borderless)
    Super B (13x19 in) (Manual - Roll)
    Super B (13x19 in) (Manual - RollBorderless))
    Super B (13x19 in) (Manual -Front)
    If I first select the needed paper size within the "Page Setup..." button and then come back out to select the Paper/Media Size outside the "Page Setup..." button, in some cases, the selected driver has changed according to what *might* be the equivalent to what was selected inside the "Page Setup..." button, but in some cases the selected driver outside the "Page Setup..." button does not change.
    I've tried uninstalling and reinstalling the driver, which is the latest version for 10.5.2. I'm not sure what's going on here, but this issue is only occurring with InDesign and Illustrator (CS3) -- not in Photoshop CS3, Lightroom CS3, Word 2004, Excel 2004, or Apple Mail. It seems like it's only an issue for InDesign and Illustrator because they have the separate the "Page Setup..." function?
    Any ideas on what's going on?

    Hi, Ian --
    No problem joining in, as I experienced color issues with InDesign CS3 in Tiger, before upgrading to Leopard. While my prints are not showing as much disparity as yours seem to be, the output of a file of mine containing only color swatches that was originally created in InDesign CS2 does not match the output of the same file printed from InDesign CS3. The InDesign CS2-created file was printing out off-colored and muddy looking when printed from InDesign CS3 -- very bad.
    As you can read from the link below, however, when I created a new InDesign CS3 file and set up the very same color percentages for the swatches, the output from that file was MUCH better, although it is slightly darker and a little too vivid. While it's a very close match, it still does not accurately represent the true values of those color swatches.
    This info may not help your situation. I hope you'll at least get some much improved results very soon.
    Deb
    Previous Post Re: InDesign CS3 Color Issues:
    http://www.adobeforums.com/webx/.3c05df25

  • Indesign and Illustrator CS5.5 crash on launch?

    Hi, since few days my Indesign and Illustrator (CS5.5 on OSX Lion) keep on crashing while launching. I de-installed and re-installed the entire CS5 Suite on my iMac already couple of times, but nothing changes. First I thought it might be a font problem, so I deleted all user fonts, but sadly this also didnt help. I already rang the Adobe tech support line but they are not very helpful at all... very frustrating. Anybody an idea what else I can do?

    Everytime I try to launch Indesign or Illustrator CS5.5 they start launching but then crash during launch with the comment "Programme quit unexpectedly". Strange thing is that Photoshop and all other CS5.5 Design Premium components are launching and working fine. I am working on the iMac 2.5GHz quad-core Intel Core i5 with 6MB with OSX Lion.

  • We are currently looking for a way to link images to a design file within programs like InDesign and Illustrator using an HTML link instead of a local file.  We are hosting our images in SharePoint and need the design file to retain it's links, no matter

    We are currently looking for a way to link images to a design file within programs like InDesign and Illustrator using an HTML link instead of a local file.  We are hosting our images in SharePoint and need the design file to retain it's links, no matter who on our network opens the design file.

    The Cloud forum is not about using individual programs
    The Cloud forum is about the Cloud as a delivery & install process
    If you will start at the Forums Index https://forums.adobe.com/welcome
    You will be able to select a forum for the specific Adobe product(s) you use
    Click the "down arrow" symbol on the right (where it says All communities) to open the drop down list and scroll

  • Only in a admin session works InDesign and Illustrator!

    When I open some products (Indesgin for example) in a session without admin permission, it doesn't work. All is well y I open the software in a admin session but I don't like to use admin session normally, only for instalations.
    It's not so safe to work continously in an admin session, and I don't want to do it.
    Could you help me?

    Adobe InDesign downloaded from Adobe Creative Cloud, It´s supposed last
    version of CS6. S.O. Windows 7
    When I try open in a non admin session Windows shows a message: Windows has
    closed correctly this program by an error
    Thank,
    Alejandro Sancho
    2013/3/2 Steve Werner <[email protected]>
         Adobe Community <http://forums.adobe.com/index.jspa>   Re: Only in a
    admin session works InDesign and Illustrator!  created by Steve Werner<http://forums.adobe.com/people/Steve+Werner>in
    InDesign - View the full discussion<http://forums.adobe.com/message/5115207#5115207

  • INDESIGN AND ILLUSTRATOR DVD

    It is no longer possible to purchase indesign and illustrator?

    Below is an image of what I see on the page I linked.  I am in the USA, so if you are not you might see something different.  As you can see, the individual products are offered.
    While the pricing is for the USA, if you look at the pricing of the Creative Suite 6 Design Standard package, the price for it is the same as if you purchased Illustrator and InDesign as separate products.  So if you did buy the package you actually get what you wanted at the same price but get the benefit of the four other applications being included...
    Photoshop CS6
    Illustrator CS6
    InDesign CS6
    Acrobat X Pro
    Bridge CS6
    Media Encoder CS6

  • Indesign and Illustrator CS6 crash upon opening. Photoshop is fine.

    Hi,
    Everytime I launch CS6 indesign and illustrator i keep getting the classic "indesign quit unexpectedly..." message. I have already run the Adobe Application Manager and updated everything and uninstalled, reinstalled both items again and yes I have restarted.
    Falling drastically behind on work and looking for solutions fast! Any ideas anyone? Very gratefully received!
    Thanks

    did you clear the caches?
    and onthe off-chance that ID got far enough to leave something behind, find the InDesign Recovery folder (a hidden folder, I think, since Snow Leopard or Lion) and empty it if there's anything there.
    Access hidden user library files | Mac OS 10.7 Lion

  • If I have the creative cloud package which has Photoshop, Indesign and Illustrator CS6, do I have to pay to again to get the CC 2014 version?

    If I have the creative cloud package which has Photoshop, Indesign and Illustrator CS6, do I have to pay to again to get the CC 2014 version?

    It really depends on which subscription plan you are signed up to.  Normally whichever programs are available thru your subscription are listed for you to install in the CC desktop manager application.  If you do not see certain programs listed it might be because your machine does not meet the system requirements for them... that is normally what happens with the manager.

  • I had 4 installtion disk but the last installation disk is missing. I still allow to keep the photoshop , indesign and illustrator software in the computer but i can only keep that on a trial of 30 days. In order to use it permenantly, I have to activate

    I had 4 installation disk but the last installation disk is missing. I still allow to keep the Photoshop , Indesign and illustrator software in the computer but i can only keep that on a trial of 30 days. In order to use it permanently, I have to activate the Suite. As the phone activation service is no longer available. I try the online activation as mention in the phone message when I tried to call, but is not successful@ as it didn't bring to an activation page. What should I do to activate it or solve the problem?

    There should be an option tro activate when you run any of the installed programs.

  • CS5 InDesign and Illustrator keeps Crashing upon startup while Photoshop works fine

    I installed CS5 on my iMac running Mavericks. Photoshop works fine, but InDesign and Illustrator keep crashing upon starting the program. InDesign specifically crashes when it "registers 224 plug-ins". Illustrator crashes almost instantly. Adobe phone tech support is not available because this is not a creative cloud subscription. Has anybody else encountered this issue?

    Sorry it has been a busy few days in the office - but I still would like to get this program running...
    Tried replacing the entire Adobe Folder - still not the answer...
    I've replaced all these folders too that are appeared after successfully launching InDesign in the Guest Account (see images)
    My preferences and cache folders in my main user account have a ton of files and folders compared to my guest account. Could that be the source of the problem? I can post screen shots if you think that they may be the source?
    Thanks,

  • InDesign CS3 will not print in OS X

    I updated my iMac to OS X 10.9.2 and now my InDesign CS3 will not print.  Help please!

    Here are a couple threads on the subject:
    http://forums.adobe.com/thread/1351394
    http://forums.adobe.com/message/5961018
    http://forums.adobe.com/message/5909935

  • Hebrew - Right to left at InDesign and Illustrator

    Hi,
    I tried the CS6 version from the adobe site, and for some reason i managed to type Hebrew RTL only in Photoshop.
    InDesign and Illustrator wont support RTL writing. even though i picked the "English support Hebrew" at the licence section.
    any idea why?
    Is there a middle east version?

    Where are you located? I seem to recall that Creative Cloud is not yet available in Israel and a few other places, but you should still be able to download a trial, I would think.
    If you can't find it anywhere, try sending a message to Gabe Harbs (he's a regular here, and owns In-Tools.com, an authorized distributor, last I knew). His profile is at http://forums.adobe.com/people/Harbs.

Maybe you are looking for

  • Can you control the display on a Keithley 2400?

    I have created a VI to control a Keithley 2400, but the enduser also wants to see results posted on the actual device.  Is this possible?

  • How to dynamically load data from DB in an HTML control present in jsp

    Hi Friends, Can anyone help me with this problem: I am working on a portal application. My requirement is to dynamically load data in an HTML control present in my JSPs. The controls are combo-boxes, text-fields, list-boxes etc. . Also, the events to

  • ORA-01031: insufficient privileges , what's the fix?

    [oracle@ora-lab2 ~]$ sqlplus /nolog SQL*Plus: Release 11.1.0.6.0 - Production on Fri Sep 18 14:01:43 2009 Copyright (c) 1982, 2007, Oracle. All rights reserved. SQL> connect /as sysdba; ERROR: ORA-01031: insufficient privileges SQL> connect sys/test

  • Dual PM: Only one CPU showing

    After a kernel panic which happened after encoding video with iSquint, I rebooted and only have one CPU! Anyone ever have this happen? I'm going to take my powermac to the apple service center nearby on Tuesday.

  • SYSLOG managers for CS-MARS

    Hi all, I have a question about “syslog” and “cisco mars” We have the Snare Event Reporter for sending syslog to CS-MARS, I would like to know if there is another software compatible with the appliance ... I know there is another similar even