CS4 Indesign docs are crashing when I try and print to HP laser printer.

Any ideas why? My workaround is to make pdfs, then print. That works okay...
Thanks in advance!

Please post the entire crash report on pastebin.com and put a link here. No guarantees, but we're a lot more likely to find an answer if we see the whole report.
What have you tried, if anything to resolve the problem?

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Indesign CS6 keeps crashing when I try and export to pdf

the error message reads in part
196 com.adobe.InDesign.Print 0x2591e703 GetPlugIn + 497427
I have downloaded all update. Working on a MacBook Pro 10.6.8
Help

Please post the entire crash report on pastebin.com and put a link here. No guarantees, but we're a lot more likely to find an answer if we see the whole report.
What have you tried, if anything to resolve the problem?

After the latest Security Update 2012-001 (Mac OS X 10.6.8) my Adobe Photoshop CS 8, Dreamweaver 8, and InDesign CS programs crash when I try to save a file.

After the latest Security Update 2012-001 (Mac OS X 10.6.8) my Adobe Photoshop CS 8, Dreamweaver 8, and InDesign CS programs crash when I try to save a file. HELP!!!

Howdy,
Apparently some are reporting that this causes the older PowerPC (PPC) applications that are supported in 10.6 via 'Rosetta' to crash upon attempting to open/save/print using any dialog box, or fail in other similar ways such as simply not printing or quitting, or freezing/hanging/crashing of the application.
I have read of some companies that have indeed submitted proper bug reports to Apple, but that is not a guarantee of a bug-fix being issued.
You might wish to read:
http://www.macintouch.com/readerreports/snowleopard/index.html#d02feb2012
If you are unsure if you are still using PowerPC apps, if the application is currently running, look under the 'Activity Monitior' (in Applications -> Utilities), or alternatively you could check in the System Profiler, Applications. Check the column "Type".
Here is a fairly simple way you can restore you system and restore you applications functionality again, if you don't have a recent clone or good Time Machine backup that you can restore from. If you do, restore from your backup prior to having installed the Security Update 2012-001.
Time Machine restore: http://support.apple.com/kb/ht1427
If you are restoring a backup made by a Mac to the same Mac
With your backup drive connected, start up your Mac from the Lion recovery partition (Command-R at startup) or Mac OS X v10.6 installation disc. Then use the "Restore From Time Machine Backup" utility. Select the backup prior to your issues, and it will be restored back to the state it was in at that time.
If you can't easily restore from a backup, you can instead do the following:
- You first start by reinstalling your OS X 10.6.x, this will preserve all your user data, your applications, no worries there.
- Then install the Mac OS X 10.6.8 Update Combo v1.1 (links provided below)
- Make sure you're printers are showing up correctly in your system preferences, if not, re-add the printers
- Then finally, run the Apple Software Update (by pulling down the Apple Menu), and install any and all remaining updates, except do not then re-install the Security Update 2012-001. It is possible that you may have to reboot after installing some of the updates, and you may even need to run it a 2nd time to make sure that you've got all updates, except NOT the Security Update 2012-001.
Links for 10.6.8 Update Combo v1.1:
http://support.apple.com/kb/DL1399
or the link to directly download this 1.09GB combo updater:
http://support.apple.com/downloads/DL1399/en_US/MacOSXUpdCombo10.6.8.dmg
Cheers,
Daniel Feldman
=======================
MacMind
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Apple Consultants Network
Apple Certified (ACHDS)
E-mail: [email protected]
Phone: 1-408-454-6649
URL : www.MacMind.com
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InDesign CC keeps crashing when I try to place any PDF's

InDesign CC keeps crashing when I try to place any PDF's - I'm running it on windows 7.0
I've tried several different PDFs all with the same result
Any ideas?

This sounds like it might have been a problem with the selected import options (for example, setting a crop option for a crop box that isn't actually defined in the PDF). These options are "sticky" until changed, so when you have a problem like this it's a good idea to try again and show the import options.

Indesign crashes when I try and open my document

I created a file in Indesign which represents many days of work.
It crashed indesign when I was pdf'ing the document and now it crashes indesign every time I try to open it.
It is my only version.
I have tried many ways to open it but nothing has worked - can you help?
I've just realised that now - Indesign crashes when I try and open any document!
Thanks very much
NB Someone suggested I send it to Adobe and they may be able to fix it, but I can't find a contact email to send it to.

You need to empty the InDesign Recovery folder (which is hidden in your user profile/library). You can find the path to InDesign SavedData in this link: Replace Your Preferences and the recovery folder should be in the same folder with the InDesign SavedData file.
Once the recovery folder is empty you should be able to launch ID, then try opening the file. If it wasn't damaged while writing it back to disk it will be fine, in the last previously saved state.

Photoshop CS6 keeps crashing when I try and change brush colour

Hi, my Photoshop CS6 keeps crashing when I try and change brush colour. I use layer masks a lot and consequently need to switch between black and white brushes. CS6 crashes a lot and gets closed by Windows 7 when I either click in the icon to swap brush colour or press the X keyboard shortcut. It's driving me crazy. I run Windows 7 on a high spec Dell PC. The problem has only started a couple of months ago, had CS6 since it came out. Can I advise me please? Thanks.

Please read these and proceed accordingly (restoring Preferences after making sure all customized presets like Actions, Patterns, Brushes etc. have been saved might be of special interest):
http://blogs.adobe.com/crawlspace/2012/07/photoshop-basic-troubleshooting-steps-to-fix-mos t-issues.html
http://forums.adobe.com/docs/DOC-2325

HT201272 My App Store keeps crashing when I try and go into purchased, what do I need to do?

What dose my App Store keep crashing when I try and go into purchased and what do I need to do to fix it?

Whooney wrote:
When I press edit on a photo the phone turns off and restarts. What do I do to stop this from happening?
Stop doing that.
Seriously though... does this happen when attempting to edit one specific photo or all photos?

Quicktime crashes when I try and open a movie or audio recording

QT crashes whenever I try and open a new audio or movie recording, as well it crashes when i try and go see the preferences for recording. I would appreciate any help, I have QT pro 7.2.0 and player 7.2
Thanks
Guy

i just installed tiger (leopard just came out-I try to run stable systems) and my quicktime now crashes when starting new recording also. Was recording fine off of ISight camera on panther. IMovie can see the ISight preview but continues to tell me it can't find a camera....???? Go figure

How do I get inDesign to quit crashing when I try to open a damaged document?

Alright, I'm in a bit of a pinch and behind on deadline because of something completely random and out of the blue happening with inDesign. Here's what happened:
I was working on a magazine layout and printed out a PDF draft. The draft looked normal. I saved, shut my computer, walked away, and came back 30 minutes later to find that 9 pages had gone almost completely blank - even the locked layers were gone. I checked the layers and they were still locked. I thought my content had gotten erased somehow. Then I looked again and saw an overseer text symbol in the middle of one of the spreads. I clicked it and was able to enlarge it somewhat. Doing this gave me the spinning color wheel of doom (I have a Mac running off of Maverick now), and every little zoom and mouse movement gave this result that lasted about 3 minutes at a time. I tried saving again (got the spinning color wheel of doom), then shut down inDesign, and tried again. Same thing happened, only this time I got an automatic recovery notice when it opened. Everything else looked normal. I noticed that the content that had been squished was actually also at a skewed angle as well, like it had been rotated at some strange 3D plane. The story board would also expand to 10 times the normal size every time I tried to move the skewed, overset content. I shut everything down again and restarted my computer. Only this time, whenever I tried to open the problematic document, it would give me the auto recovery request, then promptly crash when I clicked "Yes" for auto recover. I tried multiple times now to open the document, thinking maybe I could just wipe those pages and start over again, but it crashes every time.
Nothing like this has ever happened to me before. I have no idea how this happened, and now it seems like I'm going to loose the entire document, about 40 hours of work. As far as I know, nobody else was near my computer in the 30 minutes it took me to shut it and open it back up again.
Help!
Can anybody shed some light onto this situation? Honestly, I'd be happy to just be able to open the document again so I can erase those problem pages and re-do them... I took screen shots of what inDesign was doing before it crashed:
Here you can see that the "P" in the upper left is all twisted, the same way my content is:
This is a zoomed-out image of how big the storyboard would become when I tried to tweak that overset text/ content...

You can try opening the file "as a copy" from the open dialog. You can also try the blind export to .idml: Adobe Community: InDesign 6 is crashing when attempting to open a particular document. All others are opening OK.
and there's a tool for Windows you can try, if you have access to a windows machine: INDDRecovery — a program for restoring corrupted InDesign documents
After that, it's a question of how much money you want to throw at it. Markzware.com has a paid recovery service that will probably work.

CS4 all apps are crashing when opening and Mac can't recognize installation CD to reinstall.

All my CS4 Design Suite applications are crashing when opening. Plus, my Mac won't let me uninstall to reinstall as my G5 Mac OS 10.4.11 won't recognize anything much with the Adobe products. I've been using these apps (legal originals) since January 09 with no problem. Recently received an InDesign file from a PC user that must have been corrupt as it started crashing InDesign. Now everything is crashing. Help!

You probably don't want to publish your personal info in your posts.
A PC virus can't affect a Mac. I don't even have virus software.
since the software does not work in either account there are 2 possibilities. We know its not corrupt prefs because a new account did not work. we know it not some other corruption in the user account. so we have narrowed it down to the actual software or the OS. If it were the applications one or two of them should work. so I would guess it is some thing to do with the system.
My next step would be to do an Archive and Install of the OS then update. This way you keep all your settings and apps but install a new system and user account. If that does not do it I would reinstall the Creative Suite.

I have first gen I pad and using king app like candy crush and all of a sudden they are crashing when I try open or play them any ideas what I can o, they seem can help me,

I have I pad first gen and have laded King App Candy Crush and all of sudden they keep crashing when I try playing them, any suggestions. king Forum was no help.

One of the basic troubleshooting steps for apps that continue to crash is to delete them and reinstall them. but you don't want to do that because you will lose all of your progress and have to start all over again. On the other hand, if the apps are unplayable anyway, what good is the progress that you have achieve if the apps won't work?
I would start with real basic things. Close all other apps on your iPad, reset the device and then see if that makes any difference. Since you are running iOS 5, you close apps by double tapping the home button to get to the multitasking tray at the bottom of the screen, hold down on an app icon until all of the icons wiggle, then tap the minus sign in the upper left corner of the icon. Close all of the apps in the multitasking try this way. Swipe to the left to get to each and every app and close them all. After they have all been close, tap the home button twice.
Now reset your iPad by holding down on the sleep and home buttons at the same time for about 10 seconds until the Apple Logo appears on the screen. Let go of the buttons when you see the Apple logo and let the iPad start up. Try Candy Crush or one of the other games and see how they work for you now.

Xcelsius Crashes when I try and Preview

So I have a file I have been working on for sometime, and for some reason when I try and preview now, Xcelsius just stops working and I have to shut it down. It only started happening today when I added some new content, but my real question is, what could have stopped it from working? Nothing I added in was any different that the stuff I had previously been working on. Thanks for any help, and if I need to clarify/add anything, just let me know.
EDIT: I have taken all the new objects that I recently inserted and deleted them. I then went one by one, re-adding them and after each object hit preview. It worked until a certain point where it continued to crash again. Is it possible that the file could be too big? It's only 260kb, which to me seems like it should work fine. Here is the log:
Problem signature:
Problem Event Name:     APPCRASH
Application Name:     Xcelsius.exe
Application Version:     5.3.1.0
Application Timestamp:     4b9cfdf0
Fault Module Name:     Flash9e.ocx
Fault Module Version:     9.0.115.0
Fault Module Timestamp:     474375f3
Exception Code:     c0000005
Exception Offset:     0019931c
OS Version:     6.1.7600.2.0.0.272.7
Locale ID:     1033
Additional Information 1:     0a9e
Additional Information 2:     0a9e372d3b4ad19135b953a78882e789
Additional Information 3:     0a9e
Additional Information 4:     0a9e372d3b4ad19135b953a78882e789
Edited by: andrewlydiard on Apr 27, 2010 1:21 AM
Edited by: andrewlydiard on Apr 27, 2010 1:50 AM

Hi Andrew,
Actually it does nopen on my laptop now, I just had to be more patient :o) because it takes 3-5 mins to open the XLF...
Open the XLF is open I can generate a SWF without issues...
It could be to do with your memory settings for this kind of model which has quite a lot of components and individual bindings in it.
My laptop has an Intel Core 2 Duo 2.4GHz processor with 3GB running XP SP3 with Office 2007 SP2.
But I also have my XP Page File set to a custom size of 4094 (the most I can set) which may be why I have neough memory to generate the SWF.
You may want to revisit your dashboard design because you have a lot of components in it which will affect the startup performance.
Regards
Matt
Edited by: Matt Lloyd on Apr 28, 2010 8:44 PM

Flash CS5 Crashes When I Try And Open A .FLA File

I have been working on a flash website for a few days now and I cant open the file any more.
When I try and open the file, Flash Professional cs5 Crashes with this error:
Problem signature:
Problem Event Name: APPCRASH
Application Name: Flash.exe
Application Version: 11.0.0.485
Application Timestamp: 4badda9d
Fault Module Name: ntdll.dll
Fault Module Version: 6.1.7600.16385
Fault Module Timestamp: 4a5bdb3b
Exception Code: c0000005
Exception Offset: 0002e23e
OS Version: 6.1.7600.2.0.0.256.1
Locale ID: 1033
Additional Information 1: 0a9e
Additional Information 2: 0a9e372d3b4ad19135b953a78882e789
Additional Information 3: 0a9e
Additional Information 4: 0a9e372d3b4ad19135b953a78882e789
Read our privacy statement online:
http://go.microsoft.com/fwlink/?linkid=104288&clcid=0x0409
If the online privacy statement is not available, please read our privacy statement offline:
C:\Windows\system32\en-US\erofflps.txt
What do I do? Any help is appreciated! Thanks!
System: Windows 7 Ultimate (x64)
If you want me to send you the file I can also do that...

Did you ever find a solution to this??? I have this going on and can't figure it out.. I've updated my entire computer and all Adobe CS5 applications I have.
Problem signature:
Problem Event Name: APPCRASH
Application Name: Flash.exe
Application Version: 11.0.2.489
Application Timestamp: 4c68dc9c
Fault Module Name: ntdll.dll
Fault Module Version: 6.1.7601.17514
Fault Module Timestamp: 4ce7ba58
Exception Code: c0000005
Exception Offset: 0002e39e
OS Version: 6.1.7601.2.1.0.256.48
Locale ID: 1033
Additional Information 1: 0a9e
Additional Information 2: 0a9e372d3b4ad19135b953a78882e789
Additional Information 3: 0a9e
Additional Information 4: 0a9e372d3b4ad19135b953a78882e789
Read our privacy statement online:
http://go.microsoft.com/fwlink/?linkid=104288&clcid=0x0409
If the online privacy statement is not available, please read our privacy statement offline:
C:\Windows\system32\en-US\erofflps.txt
CAN ANYONE HELP, PLEASE!
Thank you so much for any advice shared.
E.F.E.

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The app store has clearly rembered that I own this software as instead of offering me the option to "buy" the software I am offered the option "accept".
However when I click this button it promts me for Apple ID credentials and then nothing happens. The wheel in the top left corner of the app store simply continues to roll and roll.
On some occasions when I try and accept the software the App store crashes.
I am running OSX 10.8.4
The machine is:
15 Inch Macbook Pro Early 2011
2.2GHz Intel Core i7
8 GB 1333 Mhz DDR3
Intel HD Graphics 3000 512 MB

If you're having problems with the App Store you might try this:
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open the Terminal application.
copy the command below and paste into the Terminal window:
defaults write com.apple.appstore ShowDebugMenu -bool true
followed by Enter.
launch App Store, login.
2 - select the Debug ➙ Reset Application option:
3 - try again.
OT

ITunes crashes when I try and play a purchased music video

This is a new problem and appeared out of the blue. Any suggestions how to fix?

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http://discussions.apple.com/thread.jspa?threadID=965332&tstart=15

CS4 Indesign docs are crashing when I try and print to HP laser printer.

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