CS4 Indesign Printing issues
Hi, We have a new Mac Pro Tower we just purchased with Snow Leopard 10.6.7. We are using Adobe Indesign CS4 Version 6.0.6. I have an Indesign project that I need to print to our Canon ImagePress C1 with a fiery. I go to File>Print, then it shows it's kind of preparing it to be sent to our printer. After about 30 seconds the printer window pops up and it says: spooling for about another 30 seconds and then the printer puts this job on pause. Below is the console logs from this users machine: Where you see "username" I removed the person's name for security.
06/May/2011:08:32:19 -0700] [Job 66] Wrote 4816 bytes of print data...
D [06/May/2011:08:32:19 -0700] [Job 66] STATE: +connecting-to-device
D [06/May/2011:08:32:19 -0700] [Job 66] Looking up "192.168.64.17"...
D [06/May/2011:08:32:19 -0700] [Job 66] Connecting to 192.168.64.17:515 for printer print
D [06/May/2011:08:32:19 -0700] [Job 66] Connecting to printer...
D [06/May/2011:08:32:19 -0700] [Job 66] STATE: -connecting-to-device
D [06/May/2011:08:32:19 -0700] [Job 66] Connected to printer...
D [06/May/2011:08:32:19 -0700] [Job 66] Connected to 192.168.64.17:515 (IPv4) (local port 1022)...
D [06/May/2011:08:32:19 -0700] [Job 66] prtMarkerSuppliesLevel.1.1 = 4050
D [06/May/2011:08:32:19 -0700] [Job 66] prtMarkerSuppliesLevel.1.2 = 1275
D [06/May/2011:08:32:19 -0700] [Job 66] prtMarkerSuppliesLevel.1.3 = 1700
D [06/May/2011:08:32:19 -0700] [Job 66] prtMarkerSuppliesLevel.1.4 = 1275
D [06/May/2011:08:32:19 -0700] [Job 66] prtMarkerSuppliesLevel.1.5 = -2
D [06/May/2011:08:32:19 -0700] [Job 66] ATTR: marker-levels=75,75,100,75,-1
D [06/May/2011:08:32:19 -0700] [Job 66] lpd_command 02 print
D [06/May/2011:08:32:19 -0700] [Job 66] Sending command string (7 bytes)...
D [06/May/2011:08:32:19 -0700] [Job 66] Reading command status...
D [06/May/2011:08:32:19 -0700] [Job 66] lpd_command returning 0
D [06/May/2011:08:32:19 -0700] [Job 66] Control file is:
D [06/May/2011:08:32:19 -0700] [Job 66] H"Username"
D [06/May/2011:08:32:19 -0700] [Job 66] P"Username"
D [06/May/2011:08:32:19 -0700] [Job 66] J2011_Holiday_Layout.indd
D [06/May/2011:08:32:19 -0700] [Job 66] ldfA517username.cor
D [06/May/2011:08:32:19 -0700] [Job 66] UdfA517username.cor
D [06/May/2011:08:32:19 -0700] [Job 66] N2011_Holiday_Layout.indd
D [06/May/2011:08:32:19 -0700] [Job 66] lpd_command 02 139 cfA517username.cor
D [06/May/2011:08:32:19 -0700] [Job 66] Sending command string (27 bytes)...
D [06/May/2011:08:32:19 -0700] [Job 66] Reading command status...
D [06/May/2011:08:32:19 -0700] [Job 66] lpd_command returning 0
D [06/May/2011:08:32:19 -0700] [Job 66] Sending control file (139 bytes)
D [06/May/2011:08:32:19 -0700] [Job 66] Control file sent successfully
D [06/May/2011:08:32:19 -0700] [Job 66] lpd_command 03 4583404072 dfA517username.cor
D [06/May/2011:08:32:19 -0700] [Job 66] Sending command string (34 bytes)...
D [06/May/2011:08:32:19 -0700] [Job 66] Reading command status...
D [06/May/2011:08:32:19 -0700] [Job 66] lpd_command returning -1
D [06/May/2011:08:32:19 -0700] [Job 66] Backend returned status 1 (failed)
D [06/May/2011:08:32:19 -0700] [Job 66] Printer stopped due to backend errors; please consult the error_log file for details.
D [06/May/2011:08:32:19 -0700] [Job 66] End of messages
D [06/May/2011:08:32:19 -0700] [Job 66] printer-state=5(stopped)
D [06/May/2011:08:32:19 -0700] [Job 66] printer-state-message="/usr/libexec/cups/backend/lpd failed"
D [06/May/2011:08:32:19 -0700] [Job 66] printer-state-reasons=paused
This canon printer has worked seamlessly when we had Leopard 10.5 using CS4. It's only been since we received the new Mac Pro Tower. The Canon printer has a Fiery attached and we use the latest driver for that Fiery. All the images in this file are .tiff's. The user does have Pre-Flight on and the Print Preset: Custom, Printer: Canon Color Printer, PPD: Canon iPR Server T1 Ver.1.0. I set up the printer in the Print & Fax Dialog using the IP address, with LPD Protocol, Queue name blank (as we never had to really use one in the past). and Print Using the iPR Server T1 driver. Rebooted the Mac, ran disk utility from the CD. I have been working on this issue for a couple of days now and found many troubleshooting tips on the internet but none have worked. Is there something in the new OS X Snow Leopard that is not working with CS4 Indesign now? Any suggestions would be very helpful. Thank you!
What fonts are you using? Are they PS Type1 by any chance? The update to 10.6.7 has introduced some problems with the older Type 1 fonts. Do a Google search for Mac 10.6.7, Type 1 font problem to see some discussions.
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Hello.
I have a HP Lasjet 400 M451dw and have been trying to print to a custom size sheet of paper from Indesign. I have followed all the steps in the page and printer set up and the paper size section does show the custom size with the paper size being defined by the driver. When I go to print the paper it goes through and nothing prints on the paper. I finally printed with the same settings, but I placed an 8.5 x 11 size sheet of paper in the feed tray and it is print my file in the lower left corner of the 8.5 x11. I have even saved the file to a pdf file and tried printing it in acrobat and the same things happen. I thought it was a printer issue, but I opened up word and tested the same settings and everything worked just the way it should. Rarely do I have issues with any Adobe program and I am so baffled that something actually word correctly in word and not on the adobe side. I am at a loss, is there anything anyone can suggest as to something else I can try or what I am doing wrong?It doesn't surprise me that ID and an HP printer don't get along well, but Acrobat is usually reliable. In the screen capture below, the page scaling dropdown is circled (old screen shot) and two lines below it is the unchecked box for choosing the tray according to page size:
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HELP!! Laying out a long document in Indesign -- printing issue!
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I am eternally grateful to you. You have no idea what you've saved me from and you've given me time to salvage whatever is left of my weekend.
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Hi:
I use InDesign CS4 in my job as a church office manager. I print bulletins that are usually 3 letter-sized pages, landscape, 2-sided, and newsletters that are 2 11x17 pages, landscape, 2-sided. I'm working in Mac OS 10.5.8.
Until today, I was using a fairly old HP 8100dn printer. When I upgraded from CS3 to CS4 last summer, I found a strange thing: I couldn't print duplex on letter-sized paper from InDesign. No matter what settings I selected, the printing would not duplex. As a workaround, I had to export everything as a PDF and print from Acrobat, where the duplexing worked fine.
Weirdly, 11x17 duplex printing worked correctly from InDesign.
I never solved the problem, but when I posted this on the forum last summer, one responder said that it might have had something to do with the 8100's age and its PostScript Level 2 emulation.
Just today, my office got a new(er) printer, an HP 8150dn. This one has PostScript Level 3 emulation.
Precisely the same problem. Letter-sized won't duplex from ID; 11x17 will. Exporting letter-sized documents to PDF and printing from Acrobat is once again the workaround. It's not the worst thing in the world, but it is a bit of a hassle.
Does anyone have any sort of idea about why this is happening, or better, how it might be fixed?
Thanks much,
GT
PS: ID won't duplex when printing in portrait orientation on letter-sized paper, either.
Message was edited by: It doesn't work!Well, I fixed it, I think… I googled "Printing issues in Mac OS," which led me to install Gutenprint 5.2.5 — whatever the heck that is — and suddenly duplex printing worked in both landscape and portrait on letter-sized paper.
Unfortunately, and yet not at all surprisingly, I now couldn't print to 11x17 at all. No matter what I did, the printer used Tray 2 (letter), or told me to put custom paper in Tray 1.
So, as a last-ditch attempt to resolve this before I jumped off the roof, I reset the printer to its factory defaults and deleted all traces of it from Mac OS's Printer and Fax window.
Then I created one new printer called "8150 (Gutenprint)" using the Gutenprint driver, and one called "8150 (11x17)" using the default HP driver, both using the same IP address. Lo and behold, when I select the one, I can print duplexed on letter size, and when I select the other, I can do the same on 11x17.
I don't know if this is the sort of thing that a real tech-head would condone, but it finally seems to work. Since I'd never be printing to both printers simultaneously, I figure I can live with this.
If anyone cares to explain to me in layman's terms what Gutenprint is all about, I'd love to be educated…
GT -
CS4 InDesign not printing correctly on HP1320 LaserJet for 2-sided booklets
I'm trying to print chapters in a book, using 2-sided printing from CS4 InDesign (V 6.0.4) to an HP1320 LaserJet printer using an iMac computer. This used to work with CS InDesign (V 3.0.1) using a Dell PC and the same printer. The page prints on both sides, but is limited to 8.5 inches of the 11 in side. [My pages are 5 1/2 by 8 1/2 with two pages on one side of the page; when finished, the book is 5 1/2" by 8.5".] I've tried lots of combinations of page orientation in both the InDesign File/Print Booklet/Print Settings.../Setup and in the File/Print Booklet/Print Settings.../Printer... but nothing seems to solve this. Any suggestions? Thanks.
On 2 Dec 2009, at 17:01, P Spier wrote:
Can you walk through trhe steps you are using, please?
You need to be sure the print dialog is set up to print the pages in landscape orientation.
-=-=-=-=-
I'd be happy to try. Here are the steps I take, but you should realize that I've done this so many times over the past several days (up to a couple of weeks) that I try different things each time.
I've got a couple of book projects that use similar formats. One is a textbook and the second is a daily log I keep (not always "daily"). Both are printed and bound to become books that are on the order of 400 to 500 pages and are 8.5" by 5.5" in size. So, I have a file I want to print and I want it to come out with side-by-side 5.5 x 8.5" pages (two on each side of an 8 1/2 by 11 inch sheet of paper (i.e., two sided printing).
In InDesign, I click on File, Print Booklet..., and here is what the window looks like: [see attached file "Screen shot 2009-12-02 at 5.51.44 PM.pgn.]
To get it to show "Booklet Type: 2-up Saddle Stitch," I had to click on "Print Settings" at the bottom and select "Setup" and then "Orientation: landscape (2nd from the left on the choice of four orientations)." I also usually go to "Page Setup..." and make sure I chose "Orientation: landscape."
Then I go to the "Printer..." button at the bottom of the "Print" window and select things so it looks like this: [see attached file "Screen shot 2009-12-02 at 5.57.44 PM.pgn.]
To get this, I had to click on the "Layout" option and then "Booklet Printing." That automatically selected "Two-Sided" printing.
As far as choices go, I think that is it.
The page that printed most recently with those settings came out with four (not two) pages on each side of the page. Further, the four pages that printed on the back side of the sheet of paper were upside down relative to those on the front side. This may be the result of using "2-up Saddle Stitch" but I'm not sure of that.
But here is the problem that has really been bugging me: the pages on one side of the paper don't go as far toward the margin as they should. Here is one example of low-res pictures of the front of the page that printed.
The page shows two full "pages" along the left top and right top, but along the left and right bottom pages, only about half of the pages printed. The back side of the sheet of paper was similar, with only half of the "pages" showing for two of the four pages on this side.
So, I hope this is enough information for you. I'd be happy to provide more if needed. And thank you for even attempting to help. I've been struggling with this issue for a couple of weeks (I'm retired, so I sure don't spend full time on it, but I sure have spent hours at it, all to no avail). -
Having looked at the forums and found Adobe support less than helpful I am hopping that the comunite will be able to help me out on these frustrating issues.
We are having a number of issues while trying to print from InDesign CS6 to our OKI C830 printer
Our setup:
OS: Windows 8 64bit
InDesign CS6 Version: 8.0.1
Printer drivers: PS: 1.2.0.0 & PLC: 1.0.7.0/1.1.7
Printer: Oki C830 /256mb RAM / V1.16
Issues while printing from InDesign:
Printing multiple pages causes an error - undefined offending command stack error
After printing the first page successfully we get the error above.
I implemented the fix outlined in the following link: http://forums.adobe.com/message/2878922#2878922Changed the print option from Binary to ASCII – this helped in so much that we could then print one or two pages as needed.
Booklet printing – When trying to print a booklet it seems that the spread is not understood by the printer Try to print a booklet from ID 6 the pages are printed at random onto a single A4/3 sheet of paper.
As a work around we are fourced to create the document in ID CS6 and then expoort it to ID CS4 for printing.
Also as a side note I have tried printing to our old HP printers and they work fine. Also this issue was present on Windows 7x32 as well.
Thanks in advance for any help provided.
Cheers,
MatthewThe issues you are having can be caused by driver conflicts on the Operating system. If windows * installed the drivers automatically, it may be the wrong drivers. If they were installed from the disc, they may be outdated for Windows 8.
Please take the following steps.
1. If printer is connected by usb, disconnect the usb cable from the computer. If printer is connected on network, turn printer off.
2. Click start then click "Devices and Printers".
3. Right click on printer icon and click "Remove Device"
4. After icon is gone, single left click on Microsoft Document writer and then click Print server Properties at top of page.
5. Click on the drivers tab at the top of that window. Select anything that says "Oki" and select remove. Then select remove driver and driver package.
The driver package may not remove but it's ok as long as the driver is successfully removed.
6. Go to okidata.com and click on "Support" at top of page. In the grey area, select download a driver.
7. Next to select technology, click the dropdown window and select multifunctional product.
8. Another dropdown window will appear. Select the MC860MFP.
9. You will see three boxes. The center one will be titled "Find a Driver". Select Windows 7 X64 edition.
10. Select English MC860nMFP Series 64 Bit PS Driver for Windows (This will be the fifth option down.)
11. In the Driver Download Info box to the right, click the blu underlined file titled MC860Win7x64PS_ENU130.exe
12. Follow the installation instructions. -
Unusual InDesign/PDF/Printer Issue
I am currently using InDesign CS3 and Acrobat Professional 8.
I received a CS4 file that I could not open from another designer, he saved it as a .inx file which opened in CS3. I made the changes to the document, relink the images, and when I would export to pdf, the images in the design will print with a faint box around them, when in fact they are images that are cutout (have no background). 3 images are .tiffs and one is a .psd. They all look fine on a computer screen, but when it prints, the box shows up. We printed the pdf on several different printers and on one printer there is a box around those images. On another printer the box is not there. I'm not sure if its an Indesign issue, PDF issue or a printer issue. I've tried exporting it as PDF/X-1a:2001, that didn't work.
Please help! Thanks.The directory structure for the template files are the same for Desktop and Server.
When I open up the PDFs generated by both, doing a side by side comparision, the server looks blurry at 125% zoom level while desktop looks sharp. -
Print issue with Photoshop CS4 and Officejet 6500
I have a Windows 7 Business 64 bits desktop computer. After installing the Officejet Pro 6500 multifunctional drivers all was working OK. Images were being printed nice and with the correct size using Windows print option. After installing Adobe CS4 suite, all images printed from windows or Photoshop have incorrect size (photoshop prints it smaller, about 33%, and on upper left corner of the sheet).
Photoshop sucks but Illustrator print fine. The only way I can print at the good size in Photoshop, it's when I select Microsoft XPS document writer as printer and print from there... Not very user friendly !!!
And yes, it was always the HP Officejet 6500 E709n fax selected by default by Photoshop instead of HP Officejet 6500 E709n !
Is anybody can say if it's an HP issue or an Adobe issue ??? Why Illustrator print fine and Photoshop don't ???
Thank's in advance.Deleting the fax printer associated with this device to allows correct printing is not an acceptable alternative for me.
If it is a printer issue, why I can print correctly from Illustrator ???
dec9 wrote:
Or: you can go into windows and select a default printer or then the one you use to print with in PS. Then when you are ready to print in PS select the printer. See if that works.
That's my normal configuration then I can't change nothing when all is ok.
Thank you very much for your answer ! Maybe anybody have an other solution or explanation.
Thank's for your patience. -
CS4 InDesign issues.... LILOplugin
Hi,
I'm pretty stumped with this issue. I am receiving a LILO.indesign plugin missing message when opening a file. It opens fine on another machine using CS4 indesign so should work. Have tried re-installing the suite.
Version: CS4 indesign 6.06
OS: Lion
Please help!Moved to the InDesign forum from Creative Suites Mac.
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Photoshop cs4 printing issue on HP 7680
Suddenly, my HP OfficeJet 7680 printing from PS CS4 (Vista) - prints only a portion of the photo. For instance, an 8.5 x 11 photo starts out fine, then starts losing pixels as the page progresses. The photo's pixels also shift as it goes.
Generic printing through Windows' photo printers works fine.
any thoughts? thanks!!
DanaBelieve it or not you might need to reinstall.
The HP drivers that were installed on my MacBook were the PowerPC version (as opposed to the Intel version) and I had problems. The issue was solved by re-installing the OS which in turn re-installed the print drivers.
I would try any other advice first, though. A reinstall is a pretty major solution to what could be a minor problem. -
Printing Issue - Custom Media Sizes, InDesign CC/Mac Mavericks
Hi all,
I've got a strange problem that I hope someone can provide some insight to. Perhaps this is a bug, but I'd rather ensure that there isn't something here that I haven't understood.
I have a project that I periodically modify and re-print on custom size media (3.25" x 7.36"). I've used the same Id document and workflows since, probably, Id 2 or 3, updating each time to the latest versions. The problem may be in the way Id CC interacts with the MacOS X printing system. The printer in question is a Xerox 8550.
The project is a one page table printed on this particular card stock. What's happening is that the printable area on the stock isn't being fully used - the top and bottom of the media aren't being printed - thus the top and bottom of the content is being cut off, in a way that wasn't an issue previously.
The printer control panel prompts for and accepts the media size correctly (I believe these printers have checks to ensure media fed matches the printable area; the Phaser engine doesn't like printing "off the paper").
Again, the same document has been used for many years, so I've tried the following steps to isolate and remediate the problem:
Document Setup: Custom Page Size, verify correct for media.
Print dialog: "Page Setup..." format for (custom media size defined for OS X), also verified to be correct for media.
Print dialog: "Setup", paper size Width and Height, correct; orientation correct, offset and gap 0p0, scale 100%.
Print dialog: PPD correct.
Recreated document, re-entering sizes and verifying setup. No change.
Created a test document, with same settings, and a scale extending outside of the printable area. The specs for (and my experience with) the printer are that the printable area is 5mm from the edge of the paper. The result of the test is that the content is cut off at 10-11mm from the edge instead.
Exported PDF from Id. Printed using Preview, same OS X page setup configuration. Printer prompts for correct media size. Content in test file prints as expected, to 5mm from media edge.
Printed test document from Acrobat XI, using "Actual Size", "Choose paper source by PDF page size", and "Use custom paper size when needed". Printer prompts for correct media size, content prints as expected, again, to 5mm from media edge.
So, in brief, exported PDF prints properly (and this is a workaround), but it's a pain that Id has this issue. All software involved is up to date. I haven't tried to dig into the PPD, as PostScript isn't one of my areas of strength, but I'm reasonably sure it's correct. I've also tried a similar test using Letter-size paper, and that also prints to 5mm.
I'd love to get some feedback on this. Many thanks.For what its worth, I've been trouble shooting this issue with Adobe / Xerox / Apple for some time now. Here are my findings so far:
--------------------------------------------------Adobe's final response after a very long help ticket--------------------------------------------------------
This Email is in regards to the case related to the adobe application and Printing issue ,
As checked we were able to see that application is able to create the document with correct size , when checked within Adobe Pdf properties the size was showing as per document specification and when we tried to print the same , the document was showing the same values carried forwarder to the printer and in the preview it was showing the same specific setting of the document size in the printer previewer
It was during the printing process the same value are not being calculated correctly as per our interaction , you were able to use the same in the previous version of Mac 10.8. 5 , please check if there is any update available for the 10.9 version of mac and if it would work on the same ,we would request you to contact your printer help support for the same we are leaving the case open and would request you to call us back if there is any further issue on 800 833 66 87
Thanks and Regards
Jatinder
Adobe Technical Support
--------------------------------------------------Xerox's response, after an escalated level 2 ticket--------------------------------------------------------
Here the Decline from 3rd Level Engineering.
2nd Level Reference #: 19458297
Customer Name: VDB REAL ESTATE
Product Model: Phaser 7800
Problem Summary: Scale is incorrect when printing PDFs on custom size paper in OS X 10.9
Decline Reason: App/3rd party Issue
Note: I tested using the included process steps:
STEPS TO REPRODUCE-
I tested using a PDF that was 6" x 8.5".
In Acrobat or Adobe Reader, choose File > Print, go to Page Setup and create a custom page size of 8" x 9.5".
In the Acrobat dialog, set the size to "Actual size".
Print this to the device, note that the image is about 7" x 10".
Interestingly, in the Acrobat dialog, if "Choose paper source by PDF page size" is selected, the previewed page size is not that of the document, but instead shows 10.13" x 7.17". This size will change if different printers are selected.
Scaling is not an issue when printing to standard page sizes.
I was able to recreate the issue on a Mac running OS 10.9.1 using the Xerox 7800 print driver. I then tested on Mac OS 10.9.1 using a generic Postscript driver and also recreated the issue. This indicated that this is not a Xerox driver issue. I then tested on a Mac OS 10.8.5 using the same Xerox 7800 driver version and it worked as expected without scaling the image.
Mac OS 10.8.5 uses CUPS version 1.6.2 for printing where 10.9.1 uses CUPS version 1.7. I believe this is a CUPS issue and you will need to work with Apple to resolve it.
You may appeal this decision by replying to this email and providing appeal details.
Regards,
Faye Hanley
Technical SPAR Administrator
Technical Escalation Support Office
Xerox Corporation
400 Main Street, Suite 2040
Saint John, NB, E2K 4N5
Phone: 1-888-380-9422 Opt 4
--------------------------------------------------Apple's response, after an escalated ticket--------------------------------------------------------
While using 10.92 with Xerox Phaser 7800DN (2.94.1 PPD - Installed via Software Update), PDF at a custom page size was sent to spool folder via Preview was correctly sized, however the document produced by Adobe Reader appears to be icorrect. When using Preview the PDF printed to a custom page size at 100% scale comes out the proper size.
Carol West
Apple
P.S. If you wish to reach me regarding this case, please contact me at 1-877-388-0879 Ext. 85789
**this is a paraphase of what the engineer (Clay) sent back to Carol West who was assisting in my help ticket. She was not allowed to send me the engineer's findings in email, she was only allowed to read it to me over the phone as I typed it out.
Basically go back to Adobe and ask for help there. I guess at least the circle is closed as I am back to where I started. -
Need help diagnosing cause of printing issue w/ image distortion
Hello, I'm looking for some expert advice for my print issue with image distortion (see above) on my files once setup and proofed by my printer.
I have a large PSD background file out of photoshop (CMYK, 170mb psd) that is being placed into an InDesign document. No preflight errors, all correct SWOP cmyk settings, and I keep having issues where images distort on my printers proofs - they seem unable to explain the issue and can't offer any other suggestions beyond ("just try resaving/uploading again" which of course has an added fee with each upload...).
The files are all fine on our end: on-screen, on our cmyk proofs, and our saved PDFs/packaged files. But everytime our printer opens these they seem to have these distorted image problems - scrambled images (almost as if there was a ghosted transparent image in the distorted area), strange lines (see above, and color distortion (usually greens and pinks, see above).
Is this an issue with my settings/file formats? Maybe the issue lies on our printers end? I'll keep checking this throughout the day and provide quick answers to anyone who can help me get to the bottom of this.
Adobe forums have been a huge help in years past so I decided this was by best bet for a resolution from those who know more than myself (or my printer), thanks for taking the time to help!
- IanHello, I'm looking for some expert advice for my print issue with image distortion (see above) on my files once setup and proofed by my printer.
I have a large PSD background file out of photoshop (CMYK, 170mb psd) that is being placed into an InDesign document. No preflight errors, all correct SWOP cmyk settings, and I keep having issues where images distort on my printers proofs - they seem unable to explain the issue and can't offer any other suggestions beyond ("just try resaving/uploading again" which of course has an added fee with each upload...).
The files are all fine on our end: on-screen, on our cmyk proofs, and our saved PDFs/packaged files. But everytime our printer opens these they seem to have these distorted image problems - scrambled images (almost as if there was a ghosted transparent image in the distorted area), strange lines (see above, and color distortion (usually greens and pinks, see above).
Is this an issue with my settings/file formats? Maybe the issue lies on our printers end? I'll keep checking this throughout the day and provide quick answers to anyone who can help me get to the bottom of this.
Adobe forums have been a huge help in years past so I decided this was by best bet for a resolution from those who know more than myself (or my printer), thanks for taking the time to help!
- Ian -
Xerox, Win 7, Adobe printing issues
HELP...2 New computers are Windows 7 with CS4 premium on one and CS4 Standard on the other
PROBLEM: None of our Adobe files will print correctly to our 2 Xerox printers (7750 and 6350). Even though page layout is correct the documents are printing extremely reduced. We have downloaded and installed the Windows 7 Drivers from Xerox -- but this did not correct the problem. Also it is only the Adobe products (All) that don't print correctly. Big problem for a small design firm.PLEASE!!!! Is there anyone I can talk to about our problem with CS4, Windows 7 & and Xerox print issues. The Adobe software is the only one that seems to have a problem printing and since replacing our Xerox printers (7750, 6350) is not currently an option, I need a resolution.
We are a small design firm and I have 4 licenses for CS4. We generally upgrade every other version -- which means we would be investing in CS6 when it is released. I know we are small potatoes in the Adobe world, but this is business and I can't imagine (just looking at all of the threads online), that someone is not working to find a fix for this.
We have downloaded and installed the latest Win7 drivers for both printers. This did not resolve the issue.
HELP -- This is very frustrating. Right now we are saving everything as JPEG files to print -- not a good solution for a graphic design firm.
Kim Boston
BCi Creative
509-465-9775 -
10.5.5 and quickbooks (and other printing issues!)
ever since installing 10.5.5 i've been having printing issues... like many people are reporting, my InDesign prints at about 400%... i can get around that by exporting PDFs and then printing those.
but, one serious bug i'm having is that my Quickbooks invoices are defaulting to landscape mode in the printer and it can't be changed... even if i export a PDF it's in landscape mode.
help help..!>Looks like the only change that I can tell is that the media selection now makes the forced to Colorsync setting choose the profile (in the driver) that is set for that media in CU.
I think I was wrong in that statement it looks like 10.5.5 works the same way.
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