CS4 Installs but then INdesign , Illustrator won't open

Hello,
Can anyone offer me advice on this issue with CS4? My DVDs Install ok but when trying to open InDesign and Illustrator I get the message, 'sorry InDesign needs to close' I then send an error report to Microsoft - but the product didn't open at all to start with. Same happens with Illustrator, Flash etc. The only programs that will open are Photoshop and Fireworks (after reading other forum members problems with not even being able to install the program I kind of feel lucky for those small pluses!). I've spoken to Adobe support 5 times and reinstalled the product about 10 times after following their instructions.
I was using InDesign CS3 trial and had no problems with that (I did uninstall it and deactivate it before trying to install CS4).
I have all the required system requirement, 2 GIGs RAM, Window XP with service pack 3.
Owing to this I cannot go on with my class assignments now so it's pretty disappointing, but if anyone has any clues I'd be very grateful, thankyou,
Allison

Thanks so much for your responses guys. I had a go at these sugestions, but nothing worked. Adobe phone support continued to offer patient support but nothing was working - anyway, as I was going to get a PC upgrade in the near future I went ahead and got it ahead of time on Monday - there was no problems with the install on this PC and all programs open up fine -( I've got a better graphics card etc and Windows Vista), kind regards, Allison

Similar Messages

  • Hi. I am running Windows 8.1 on a  64 bit Toshiba Satellite P70-A laptop with 16Gb of RAM. I have installed Adobe Creative Suite 6 - Master Collection. All is fine except for Adobe Acrobat X. It runs OK  for a while, but then suddenly it won't work. I uni

    Hi. I am running Windows 8.1 on a  64 bit Toshiba Satellite P70-A laptop with 16Gb of RAM. I have installed Adobe Creative Suite 6 - Master Collection. All is fine except for Adobe Acrobat X. It runs OK  for a while, but then suddenly it won't work. I uninstall it, re-boot and re-install again, bit the same process repeats itself and once again I have to uninstall and re-install again. I don't know if windows update interferes with it? Has anyone else had a similar problem? Is it fixable?

    I think you'd be much better off asking in the Acrobar forum, Acrobat

  • BlackBerry Desktop Software installs but then fails to open

    Purchased BlackBerry today.
    BlackBerry Desktop Software installs from distribution disc but then fails to open. Can see it in Windows Task Manager>Processes, as follows:
    Windows Task Manager>Processes  
    Image Name: DesktopMge.exe CPU: 00 Mem Usage: 7,764 K
    Windows Task Manager>Applications
    Not listed!
    I UNISTALLED previous installation of BlackBerry Desktop Software, including user settings.
    Downloaded and installed the installation file for BlackBerry Desktop Software version 4.7, “470_b050_english.exe”, but with same result. Uninstalled it, too.
    As suggest elsewhere in this forum, I made directory as follows: C:\INSTALL\Blackberry
    Then extracted the downloaded installation file for BlackBerry Desktop Software version 4.7, “470_b050_english.exe”, into it.
    Then started installation by clicking on “BlackBerrySetup.exe”.
    However, the result is the same, as described above. BlackBerry Desktop Software installs but then fails to open.
    Any help would be appreciated. I would like to make this software work.
    Is there alternative software available?
    Solved!
    Go to Solution.

    http://supportforums.blackberry.com/rim/board/mess​age?board.id=BlackBerryDesktopSoftware&thread.id=3​...
    HOWTO : use your blackberry as a USB device
    and then install the Desktop Manager as administrator.
    and use it as administrator too.
    The search box on top-right of this page is your true friend, and the public Knowledge Base too:

  • Adobe InDesign CS5 needs plugs ins, but how?   Adobe InDesign CS6 won't open says OS problem.  Adobe upgrade site crashes on me. ?

    Adobe InDesign CS5 needs plugs ins, but how?   Adobe InDesign CS6 won't open says OS problem.  Adobe upgrade site crashes on me.

    You might ask in InDesign to learn how to install plugins
    >says OS problem
    What IS your operating system, and which exact version?
    Is the link below where you are starting for upgrades?
    All Adobe updates start here and select product, read to see if you need to install updates in number order, or if the updates are cumulative for the individual product http://www.adobe.com/downloads/updates/

  • I followed the steps and it says initializing installer but then when it's done nothing happens..?

    I followed the steps and it says initializing installer but then when it's done nothing happens..?

    Same problem here. Uninstalled old versions CS. Downloaded Creative Cloud Installer. Launched Installer. It said everything was installed (Creative Cloud for Desktop). Tried to launch CC for Desktop : nothing happens.
    Then uninstalled CC Desktop, downloaded Installer, installed, launched installer, nothing happens…
    So tired of that unefficiency!

  • My iPhone will connect to my wifi but then the internet won't work?

      My iPhone will connect to my wifi but then the internet won't work?

    Try holding down the power button until it says "slide to power off" slide, and wait about 20 seconds, then hold the power button down again until you see the apple logo.

  • My illustrator won't open after I install

    my illustrator won't open after I install

    menya,
    I believe you may as well go straight to 6) on the list.
    The following is a general list of things you may try when the issue is not in a specific file (you may have tried/done some of them already); 1) and 2) are the easy ones for temporary strangenesses, and 3) and 4) are specifically aimed at possibly corrupt preferences); 5) is a list in itself, and 6) is the last resort.
    If possible/applicable, you should save curent artwork first, of course.
    1) Close down Illy and open again;
    2) Restart the computer (you may do that up to 3 times);
    3) Close down Illy and press Ctrl+Alt+Shift/Cmd+Option+Shift during startup (easy but irreversible);
    4) Move the folder (follow the link with that name) with Illy closed (more tedious but also more thorough and reversible);
    5) Look through and try out the relevant among the Other options (follow the link with that name, Item 7) is a list of usual suspects among other applications that may disturb and confuse Illy, Item 15) applies to CC, CS6, and maybe CS5);
    Even more seriously, you may:
    6) Uninstall, run the Cleaner Tool (if you have CS3/CS4/CS5/CS6/CC), and reinstall.
    http://www.adobe.com/support/contact/cscleanertool.html

  • InDesign CS6 won't open files

    InDesign CS6 won't open some files. No error message, simply returns to previous 'Open...' view. I've tried restarting, rebooting, resetting my InDesign preferences and re-unzipping the original zip file. I can still open previously worked on files, though. (Even in the second folder of unzipped files, it's the same files that I can and cannot open.) Any ideas? InDesign

    EditingErin wrote:
    Ooh – I just had another look to check that they are CS6 files. The are, but each file size is 0 bytes – think that may be the problem! Thanks again both for responding so quickly. :-)
    That sounds like you have the resource fork for a Mac-generated .indd file. Check to see if there is another file with the same name but a real file size in the zip archive. I suspect the "real" file (the data fork) is being unzipped first, then the resource fork is overwriting without warning and you could solve it by extract9ng the files manually.

  • I am not able to open my 'system preferences' it shows up on top, but the window just won't open. I haven't installed anything new, I have also restarted my computer, but still encounter this problem. Help?

    I am not able to open my 'system preferences' it shows up on top, but the window just won't open. I haven't installed anything new, I have also restarted my computer, but still encounter this problem. Help?

    Reinstall Lion, Mountain Lion, or Mavericks without erasing drive
    Boot to the Recovery HD:
    Restart the computer and after the chime press and hold down the COMMAND and R keys until the menu screen appears. Alternatively, restart the computer and after the chime press and hold down the OPTION key until the boot manager screen appears. Select the Recovery HD and click on the downward pointing arrow button.
    Repair
    When the recovery menu appears select Disk Utility. After DU loads select your hard drive entry (mfgr.'s ID and drive size) from the the left side list.  In the DU status area you will see an entry for the S.M.A.R.T. status of the hard drive.  If it does not say "Verified" then the hard drive is failing or failed. (SMART status is not reported on external Firewire or USB drives.) If the drive is "Verified" then select your OS X volume from the list on the left (sub-entry below the drive entry,) click on the First Aid tab, then click on the Repair Disk button. If DU reports any errors that have been fixed, then re-run Repair Disk until no errors are reported. If no errors are reported then click on the Repair Permissions button. When the process is completed, then quit DU and return to the main menu.
    Reinstall Lion, Mountain Lion, or Mavericks
    OS X Mavericks- Reinstall OS X
    OS X Mountain Lion- Reinstall OS X
    OS X Lion- Reinstall Mac OS X
         Note: You will need an active Internet connection. I suggest using Ethernet
                     if possible because it is three times faster than wireless.

  • Updated CS6 and OS X to 10.10 Yosemite and Illustrator won't open

    I just did an adobe update for CS6 and OS X and now my illustrator won't open. It doesn't launch. It was working yesterday before the Adobe update.
    I get the message that has "Error Code: 0x00000014" in the coding, along with a bunch of other technical stuff I will never be able to wrap my head around. Anyone else have this problem or a solution to fixing it? Please help.

    Apple have provided an update to the Java Runtime that Illustrator uses. I couldn't open Illustrator when I upgraded to Yosemite, but I found this, and it's worked fine.
    http://www.leecollings.co/2014/10/30/adobe-illustrator-cs6-requires-additional-java-downlo ad-for-mac-os-x-10-10-yosemite/

  • I can't access the contents of my email. I can see the message, but the email itself won't open.

    I can't access the contents of my email on my i-pad 2. I can see the message, but the email itself won't open.

    There are 3 things you can try:
    1.  Fully close you mail app.  From your home screen, press your home button twice to bring up your most recently used apps (task bar).  With your finger, hold it on any of those apps until they all start to jiggle.  You'll see a minus sign sign on the upper left side of each app.  Touch the on the Mail icon.  Touch your home button once more to stop the apps from jiggling and then again to return to your home screen. 
    2.  If that doesn't work, reboot your iPad.  Press and hold BOTH the power and home buttons at the SAME time for at least 10 seconds (hold past the red slider to shut down) until the Apple Logo appears, then let go of both buttons and your iPad will restart.
    3.  If that doesn't work, the last resort might be to delete this mailbox from Settings > Mail COntacts Calendars, then re-install the mailbox.
    I hope one of these suggestions helps.......

  • I Photo, I Movie, and Photo Booth Icons are visible but when clicked on won't open.

    What can I do? I Photo, I Movie, and Photo Booth Icons are visible but when clicked on won't open.

    What happens when you try?

  • Why are most of the apps (anything that has to search) on my iphone4 and ipad (1) running very slow (or not at all) since iOS5 update...esp google. Search seems to go quickly, but then when I try to open a link..nothing. I have turned off icloud.

    why are most of the apps (anything that has to search) on my iphone4 and ipad (1) running very slow (or not at all) since iOS5 update...esp google. Search seems to go quickly, but then when I try to open a link..nothing. I have turned off icloud.

    I am having the same problem. Did turning off iCloud work? Did you just turn everything off or did you actually delete the account off your iPod?

  • I just used stellar phoenix mac data recovery and it seemed to work but now my files won't open.  Even though they are "jpeg, mov" files the error message is  could not be opened. The movie's file format isn't recognized. "  Any help or are they corrupted

    I just used stellar phoenix mac data recovery and it seemed to work but now my files won't open.  Even though they are "jpeg, mov" files, the error message is  "could not be opened". The movie's file format isn't recognized. "  Any help or are they corrupted?

    Sounds to me like the file is probably corrupt. If you had hard drive corruption or damage, that could easily result in recovered files not being fully intact. If you were trying to recover accidentally deleted files, it's possible they might have been partially overwritten before recovering. There are never any guarantees with file recovery.
    Without more information on the circumstances that led you to try recovery, it's hard to give advice on what to try from here. You could always try another file recovery tool, like Data Rescue 3. Just be sure you're taking appropriate precautions when doing recovery. See Recovering deleted files.

  • I have adobe installed on my computer but some documents still won't open

    I Have Adobe on my system but some documents still won't open what should I do?

    I am trying to open some documents from a Canadian site some documents open but some gives me a page saying"please wait.........if this message is not eventually replaced by the proper contents of the document,your PDF viewer may not be able to display this type of document....<br/><br/>You can upgrade to the latest version of Adobe reader for windows,Mac or linux by visiting http://www.adobe.com/go/reader_download"<br/><br/>I already have the latest version but the page still won't open

Maybe you are looking for

  • Can't Install or Reinstall Adobe AIR. What next?

    I am trying to run Market Samurai on Windows XP with service pack 3. Adobe AIR has been a nightmare for as long as I have been using Market Samurai and on the last MS upgrade has stopped altogether. I have attempted uninstalling and reinstall and des

  • Photosmart C4680 not printing

    While installing the latest driver for the C4680, at some stage one can print a test page and that one comes out just right. Good, full colors and all. When printing the default Windows Test Page it will only print the heading ('Windows Printer Test

  • Archived Invoices to be accessed via Oracle Apps

    Hi there, Our organization is currently on Apps 11.5.10.2 and have acquired a new company which has been moved onto Oracle. However this new company has lots of old invoices that we do not wish to migrate to Oracle as we wish to keep the Apps databas

  • Sales areas in business one

    hi, is there any sales areas in B1 like sap r/3.if it is ok,then how to assign salesmanagers to salesareas. regards guru

  • BSO to ASO Partitioning Help

    Can anyone help me with a couple questions in regards to our partitioning strategy from our Block Storage planning cube to our Aggregate storage planning cube in 11.1.2? Our original approach was to use a transparent partition for planning scenario (