CS4 Master Collection (have disks) on a Win7 computer that hs no internet

I have CS4 and need to load it on a Win7 computer. This computer contains sensitive proprietary data on it and cannot be attached to the internet. Is there a way to activate it?

Call Adobe and ask...nobody here can help with that.

Similar Messages

Need help w Adobe Acrobat 9 Pro reinstall from CS4 Master Collection disks.

Hi all, I'm hoping that you can help me with something. This bug is costing me tons of time and frustration, so whoever can give me a walkthrough, step by step, of what to do, will be my favorite person of the year.
I have Adobe Acrobat 9 Pro that I installed originally from my CS4 Master Collection. This collection came as a set of physical disks.
Now, the problem is that, for the past couple of years, Adobe Acrobat 9 Pro has been super, duper buggy on my computer. For example:
- It won't let me install updates to it.
- It does weird things and gets stuck a lot.
- It likes to crash.
- It won't let me uninstall it. I tried to uninstall it, and I got an error message that says, "Invalid Application. The application selected was not a valid Acrobat application for this uninstaller. Please rerun the uninstaller."
- I tried all kinds of things. I looked on the forums and took all the different kinds of advice. Same problems persist.
- The current version is 9.4.4. It hasn't let me update since then.
I am afraid to just delete the application, because word on the street is that doing that will mess up all your files. So I want to uninstall properly. I heard on the forums that reinstalling is the best way to go.
I finally found the CS4 disks that I used to install this (and my entire CS4) a few years ago. But now I'm not sure what to do next. These are my challenges:
- When I put in the first disk, it prompts me to reinstall the entire CS4. I'm not sure how to go in and reinstall just the Acrobat part of it.
- Adobe doesn't provide this as a download, so I can't download a new version. So the CS4 is my only option, I believe.
- If my current Acrobat 9 Pro is messed up like it is, what procedure should I follow so as to be able to replace the bad one with the good.
- Is this version of CS4 Master Collection disks known to have a buggy Acrobat on it? Will installing it not solve the problem?

I googled Acrobat 1301, and the Adobe help threads I read all recommended that I uninstall the application, so I did. I opened the uninstaller and went through the procedure.
But then I got the following message:
"Invalid Application. The application selected was not a valid Acrobat application for this uninstaller. Please rerun the uninstaller."
This is weird, because the create date and date modified are all the same for the Adobe Acrobat Pro, Adobe Uninstaller and Adobe Distiller in the folder. So how could it be not a valid Acrobat application for this uninstaller?

I lost the installation disks for CS4 master collection. Where can I download the installation file?

Hello,
I lost the installation disks for CS4 master collection polish version. Where can I download the installation file?

Hi filmowka,
Welcome to the Community!
Go to http://prodesigntools.com/download-adobe-cs4-and-cs3-free-trials-here.html and choose Master collection CS4 from the list.
Follow the Very Important Section else the download will not start.
Thanks!
Ankit

I had my hard drive cleaned and cannot install cs6 master collection from disk. I am getting error message failed to initialize. please download adobe advisor support. I have a pc and am using windows 8

I had my hard drive cleaned and cannot install cs6 master collection from disk. I am getting error message failed to initialize. please download adobe advisor support. I am using a pc and have windows 8. Please help.

start at the top and work your way down applying applicable fixes until your problem is resolved.
if cc (win): https://helpx.adobe.com/creative-cloud/kb/creative-cloud-desktop-application-failed.html
if, your error is:
"Installer failed to initialize. File not found." or "Installer failed to initialize. This could be due to missing files."
first, rename OOBE Folder to OOBE.old.
to find OOBE:
64 bit win OS: Program Files x86\Common Files\Adobe\OOBE
32 bit win OS: Program Files \Common Files\Adobe\OOBE
mac os: HD>library>application support>adobe>caps
mac os: USER>library>application support>adobe>OOB
if that fails or isn't the exact error you see, uninstall, clean (http://www.adobe.com/support/contact/cscleanertool.html) and reinstall.
if you're using a dvd to install:
copy the disc contents to a desktop directory and install from that directory.
if you're using a mac:
1. Try to Create a new user account in Mac with Administrator Priviledges.
2. Login to the New user, Navigate to Mac HD> Application> Utilities> Adobe Installer folder, Locate products like Adobe Reader, Adobe Flash, Adobe Air and un-install them
3. Navigate to User Library> Application Support> Adobe and move Adobe to Trash.
4. Navigate to Mac HD> Library> Application Support> Adobe and move Adobe to Trash.
5. Start the installation again.
if everything applicable above fails, check your installation logs:
http://helpx.adobe.com/photoshop-elements/kb/troubleshoot-install-using-logs-elements.html

I have CS4 Master Collection serial number, but only want to download Illustrator

I have downloaded from Adobe's website Illustrator, but when I put in the serial number for my CS4 Master Collection, it comes back with serial number is invalid.

If the serial number is for a Suite then you need to download and install thru the Suite. The code will not work for individual applications. You do not have to install the whole set of applications in the Suite but you do have to get the Suite and install it.

CS4 Master Collection/Windows 7 Broken Setup.exe

Yesterday I made the jump from Windows Vista to Windows 7 Beta--everything carried over nicely except for my CS4 Master Collection. Upon booting Premiere Pro up, I was informed that my "trial" had expired--a fact which I knew was not true as I own retail. I figured that uninstalling and re installing would solve my problem, but when I rebooted the setup, the installer would install about 15% of the complete package before giving me an error and closing.
After this, I read through some forums and learned that I needed to run CS4Cleanup from Adobe to reinstall the programs; I installed both the CS4Cleanup and the Windows Installer Cleanup Utility (the Windows Installer Cleanup was needed for the Adobe Cleanup to work) and ran the CS4Cleanup successfully.
However...when I attempted to run the Setup.exe after the cleanup, the initial Setup gets to about 80% and then informs me that the "setup encountered an error and cannot continue" and then closes on me. Since using the WIndows and Adobe Cleanups, I am now worse off then I was before! Does anyone have any suggestions/solutions?

Hopefully you were not even thinking about using a beta release of an operating system for production work! Even Microsoft warns you about that! And even more so, you should not even attempt to do an "in place" operating system "upgrade" (something that has never worked particularly well with any Microsoft operating system).
Assuming you were just "hacking around" trying to see how well Windows 7 may work with existing applications, you should have deactivated the Adobe software running under Vista, backed up data, and totally reformatted the disk (low level format) before attempting any such experiments.
Please understand that Adobe does
not support operation under pre-production operating systems. CS4 was released well before there were any builds of Windows 7 available to developers.
- Dov

CS4 Master Collection trial installation blocks CD installation

Hi!
I'm need someone to help me. Here is a description of what happened, when I installed the Creative Suite (CS4) trial and tried to install the full version:
1) I installed the trial version of CS4 Master Collection from a CD because I didn't need the whole version (or so I thought at that point, I was stupid as seen later).
2) The installation screen told me I was able to insert the activation key later if I wanted. My impression was that I can do the installation and then upgrade to the full version if I wish.
3) I run through the installation smoothly. No errors occurred during the installation.
4) I could use the trial for 30 days after which the version expired.
5) Then I tried to upgrade to the full version using the CD activation key. Unfortunately, the key didn't work but rather showed a red cross and an error message popped up saying the activation key was "not valid".
6) My friend told me I should remove the trial version and then reinstall from the CD. However, the same problem also occurred in some other computers, so I believe that's not the only cause of the problem.
7) After spending some time on internet, I found the following blog dealing with the topic:
http://sherylcanter.com/wordpress/2009/02/problems-removing-and-installing-adobe-cs4/
I read some of the messages posted in the blog. I started searching for the cleaning tool mentioned in the blog, and finally found the tool from Adobe web:
http://www.adobe.com/support/contact/cscleanertool.html
I would really appreciate if someone with similar experience would tell, whether this tool really works in the latest versions of Windows (Vista, 7 & 8, I have 7).
I would also appreciate any assistance on the topic.
I already tested removing the "cache"-file from /C:/Program FIles/Common FIles/Adobe/Adobe PMC/cache/.. My effort had no effect.
If I really need to install my system again, will I lose all the files on the computer I'm using? I don't want to believe that. Probably I can store some of the most important files on an USB-memory and still be able to use the Suite when it's installed and the files returned to my computer? I surely need to backup the system on my PC and not the others that were connected to it (any additional backup would be a catastrophe )?
I'm sorry for all the stupid questions & stuff, but I'm trying to get my message as clear as possible.
CS4 is an expensive software, so I really need to get it work. Installing the Suite from a CD should be possible because anyone may have a trial on his PC before buying the full version on CD. That's the purpose of the trial version, I see.
Thank you for any help!

Thank you for a fast reply!
The problem is stated in the title of my previous message: I cannot install the full version because I installed the trial.
Formatted as a question: "How can I get the CD installed with the original serial number?"
You wrote: "And where did you actually buy your CS4 license? There's a lot of fakes out there..."
>The license belongs to my employee. I'm totally sure that the version I'm trying to install is not a fake.
"Other than that you could simply have used a wrong region installer for your trial and the serial number ranges are not compatible"
>Could you clarify that more. The Suite has worked perfectly before I installed the trial. The installer only asked me to accept the license agreement and to choose between the trial and the full install. I was not asked anything else.
"You lose yourself in lengthy descriptions without actualyl ever telling what the problem really is, what the exact text of the warnings/ error messages is, what exact system you are on and so on"
>I admit my "question" was lenghty and somewhat messy. Here are some more details:
Country: Finland
Operating system: Windows 7 (as mentioned earlier)
Computer: Fujitsu (all requirements of the Suite are fulfilled, as the trial worked well)
Exact error message: "The serial number you entered is not valid. Click OK to retry entering the serial number."
Situation: I installed the trial, waited 30 days, and the trial expired. After that I tried to insert the disk serial number.
Possible solutions: Removing the trial and installing from beginning.
Internet access: Was ON during the installation.
The program has installed correctly earlier. Even with the serial number put in the back side of the disk.
Right now I don't have the information of the place where the Suite was bought (probably the origin is not in Finland). I can find it out on Monday. Possibly it was bought used that would make tracking a bit difficult.
Please ask if anything is still unclear. I know more on Monday, so if you can specify what information is essential by then, I would appreciate, and come on Monday with the asked pieces of information.
Hope this message clarified something.

Installation Download for CS4 Master Collection?

I am trying to transfer my CS4 master collection to another computer, but no longer have the installation disk. I was given the key by the adobe customer service agent following verification, but was told they no longer provide a download for CS$ since CS% is out now. Adobe also claimed not to have any more disk in their warehouse. Can anyone please help because I need it for school. Thanks.

Hi filmowka,
Welcome to the Community!
Go to http://prodesigntools.com/download-adobe-cs4-and-cs3-free-trials-here.html and choose Master collection CS4 from the list.
Follow the Very Important Section else the download will not start.
Thanks!
Ankit

Can't find programs... CS4 Master Collection

I have posted the responces from Tech but it seems you have to have an IT Degree for this software to work.
Notes from Customer
Thursday, October 8, 2009 9:29:56 PM PDT
After installing the CS4 Master Collection, I am unable to find or use several programs; Adobe After Effects CS4, Adobe Encore CS4,
Adobe Media Encoder CS4, Adobe Premiere Pro CS4 & Adobe Soundbooth CS4.
I have a Dual processors (AMD Athlon MP 2800+ (2.12 GHz each)) Motherboard is Tyan s2462 Thunder K7, & 3 GB RAM.
Operating System: Windows XP Professional
Video display card / driver version: Nvidia GeForce 6200
Has it ever worked? If so, what's changed? (provide comments in description field): No
Same results with different file?: Not Applicable
Same results with different computer?: Not Applicable
Recent System Hardware or Software change?: No
Notes to Customer
Friday, October 9, 2009 2:13:42 AM PDT
Hello K,
Thank you for contacting Adobe Technical Support.
I am responding in reference to your web-case dated 10/08/2009 . We
would like to thank you for showing interest in Adobe Product. I
understand the concern that you are facing with Adobe CS4 Master
Collection on launching .. I apologize for the inconvenience and I
assure you that we will work together to resolve the issue.
As you have mentioned after installing the CS4 Master Collection, you
are unable to find or use several programs; Adobe After Effects CS4,
Adobe Encore CS4,
Adobe Media Encoder CS4, Adobe Premiere Pro CS4 <(>&<)> Adobe Soundbooth
CS4.
Try Uninstalling and Reinstalling CS4 Master Collection.
Find and read installation logs for Adobe Creative Suite 4 product. The
link for the same is :
http://go.adobe.com/kb/ts_kb400593_en-us
Send us the Installation Log File so that we can narrow down your issue
and specifically point out where the problem is .
I hope this information is helpful to you. Get back to us as soon as
possible.
For future assistance you can always visit Adobe user to user Forums by
this link : http://forums.adobe.com, where
you can submit your queries and also you can searched for your issues on
Adobe Knowledgebase on this link :
http://www.adobe.com/cfusion/search/index.cfm?cat=support
I hope this information is helpful, Please get back to us if this
resolve your issue so that we can close the case
and in case you face any issues or need any clarification you can
contact us we will be more than happy to help you.
For future reference use TS Case :181220137 at Web Support Portal :
http://www.adobe.com/go/supportportal.
Warm Regards,
CS
Adobe Technical Support
Notes from Customer
Friday, October 9, 2009 5:59:38 AM PDT
I did reinstall CS4 Master Collection. I first downloaded the version and after it didn't install everything I decided to purchased
the DVD's and do a physical installation. I got the same results, missing programs. I have uninstalled the first downloaded version
CS4 Master Collection before reinstalling the physical version. I am sending the log via the FTP since it is 64MB
Notes to Customer
Wednesday, October 14, 2009 2:47:55 AM PDT
Hello K,
Thank you for contacting Adobe Technical Support.
I am responding in reference to your web-case dated 10/09/2009 . We
would like to thank you for showing interest in Adobe Product. I
understand the concern that you are facing with Adobe CS4 Master
Collection while installaing.. I apologize for the inconvenience and I
assure you that we will work together to resolve the issue.
Going through the log files you have sent , I suggest you to follow
these troubleshooting steps:
1. Run the CS4 Clean Script for windows. The link for the same is :
http://www.adobe.com/support/contact/cs4clean.html. Download and run the
CS4 clean script for windows.
2 .Run Adobe Creative Suite 4 or Point Product in a new user account.
Create a new user account that has the same permissions as the account
that you use when the problem occurs. If the problem doesn't recur, then
the original user account may be damaged. For instructions on creating a
new user account, see "To add a new user to the computer" in Windows
Help or contact your system administrator.
3. Repair and defragment hard disks (Windows XP)
System errors can occur if hard disks contain damaged sectors or
fragmented files. Repair and defragment hard disks, either by using the
Error-checking tool and Disk Defragmenter utility included with Windows
or by using a third-party disk utility (for example, Symantec Norton
Utilities). You should run such utilities on each hard disk or
partition. More information about the Error-checking tool and Disk
Defragmenter appears below; for more information about a third-party
disk utility, refer to the documentation for the utility.
The Error-checking tool repairs bad sectors, lost allocation units and
file fragments, cross-linked files, and invalid file names. To access
the Error-checking tool, choose Start > My Computer, right-click the
desired hard disk, and choose Properties from the menu. In the Local
Disk Properties dialog box, click the Tools tab, and then click Check
Now in the Error-checking area.
Note: To prevent Disk Defragmenter from moving files to bad sectors of a
disk, run the Error-checking tool before running Disk Defragmenter.
Disk Defragmenter rearranges the files and free space on your computer
so that files are stored in contiguous units and free space is
consolidated in one contiguous block. To access the Disk Defragmenter
utility, choose Start > All Programs > Accessories > System Tools > Disk
Defragmenter.
If these troubleshooting steps don't resolve your issue then consult
this kb doc for more details:
Troubleshoot installation problems with Adobe Creative Suite 4 or Point
Products on Windows XP
http://go.adobe.com/kb/ts_kb404083_en-us.
For future assistance you can always visit Adobe user to user Forums by
this link : http://forums.adobe.com, where
you can submit your queries and also you can searched for your issues on
Adobe Knowledgebase on this link :
http://www.adobe.com/cfusion/search/index.cfm?cat=support
I hope this information is helpful, Please get back to us if this
resolve your issue so that we can close the case
and in case you face any issues or need any clarification you can
contact us we will be more than happy to help you.
For future reference use TS Case :181220137 at Web Support Portal :
http://www.adobe.com/go/supportportal.
Warm Regards,
CS.
Adobe Technical Support
Notes from Customer
Thursday, October 15, 2009 4:54:40 PM PDT
I went to a Business Fair tonight and saw a couple other designer friends and I mentioned my issue and they said that my software wo
n't work because of the AMD processors. (Missing a chip set, CS worked on AMD processors, up until version 3) This is really depress
ing! I would have to purchase a new PC in order for the rest of my software to work. This is so not cool! I can't swing a new PC rig
ht now, business has been so slow almost non-existent.
Notes to Customer
Thursday, October 15, 2009 9:38:18 PM PDT
Thank you for your reply K.
This is to inform you that you meet the system requirements needed to
run CS4 Master Collection.
You can check out the same by visting the following link:
http://go.adobe.com/kb/ts_kb406240_en-us.
Master Collection
2GHz or faster processor for DV;3.4GHz for HDV; dual 2.8GHz for HD
Important: An SSE2-enabled processor is required for AMD systems.
Microsoft Windows XP with Service Pack 2 (Service Pack 3 recommended) or
Windows Vista Home Premium, Business, Ultimate, or Enterprise with
Service Pack 1; (certified for 32-bit Windows XP and Windows Vista)
Important: Adobe Photoshop Extended natively supports 64-bit Windows
Vista, and Acrobat Pro natively supports 64-bit Windows XP and Windows
Vista. Adobe Premiere Pro, After Effects, Soundbooth, Encore, and Adobe
OnLocation are certified on 64-bit Windows Vista. Visit Apple.com for
information about QuickTime compatibility with 64-bit editions of
Windows.
MS Hot Fix KB-930627: http://support.microsoft.com/kb/930627 is required
for Microsoft Windows XP Home, Professional, or Tablet PC Edition with
Service Pack 2 (64-bit); Windows Server 2003 (with Service Pack 2 for
64-bit); or Windows Vista Home Basic, Home Premium, Business, Ultimate,
or Enterprise without Service Pack 1 (64-bit)
2GB of RAM (more RAM recommended when running multiple components)
24.3GB of available hard-disk space for installation. Additional free
space is required during installation (cannot install on flash-based
storage devices.)
1,280x900 display with OpenGL 2.0-compatible graphics card
Graphics support for Shader Model 3.0
Dedicated 7200 RPM hard drive for DV and HDV editing; striped disk array
storage (RAID 0) for HD; SCSI disk subsystem preferred
For SD/HD workflows, an Adobe-certified card for capture and export to
tape. For additional information visit the Adobe Master Collection
System Requirements.
OHCI-compatible IEEE 1394 port for DV and HDV capture, export to tape,
and transmit to DV device
DVD-ROM drive (DVD+-R burner required for DVD creation)
Blu-ray burner required for Blu-ray disc creation
Microsoft Windows Driver Model- or ASIO-compatible sound card
QuickTime 7.4.5 required for QuickTime and multimedia features
Broadband Internet connection required for online services
For the most up-to-date to system requirements select the Adobe Creative
Suite 4 product on the Adobe Products page.
Try and follow the same troubleshooting steps I have given you earlier.
I am sure your issue would be resolved.
Troubleshoot installation problems with Adobe Creative Suite 4 or Point
Products on Windows XP
http://go.adobe.com/kb/ts_kb404083_en-us.
For future assistance you can always visit Adobe user to user Forums by
this link : http://forums.adobe.com, where
you can submit your queries and also you can searched for your issues on
Adobe Knowledgebase on this link :
http://www.adobe.com/cfusion/search/index.cfm?cat=support
I hope this information is helpful, Please get back to us if this
resolve your issue so that we can close the case
and in case you face any issues or need any clarification you can
contact us we will be more than happy to help you.
For future reference use TS Case :181220137 at Web Support Portal :
http://www.adobe.com/go/supportportal.
Warm Regards,
CS.
Adobe Technical Support

Direct Download Links for Adobe Software
And make a backup...
Mylenium

Installation problem on CS4 Master Collection

WHen I attempt to install CS4 master collection on Vista Ultimate X64
While the installer is "checking system profile" the next window shows "Loading Setup"
I then get a System Check error page. The window label is "Adobe Creative Suite 4 Master Collection Installer - Alerts"
In the box it says, System Check.
Critical Errors were found in setup for Adobe Creative Suite 4 Master Collection.
Session has dependencies that cannot be satisfied.
please see the Setup log file for details. click Quit to exit Setup."
Then there is a Quit button, that is the only option.
Any ideas which services need to be enabled to be able to install creative suite?

I do have service pack 1 for vista ultimate x64.
Here is the end of the log....
[ 436] Thu Oct 30 19:12:48 2008 DEBUG
PayloadPolicyInit: BEGIN Updating installstate for payloads
PayloadPolicyInit: END Updating installstate for payloads
PayloadPolicyInit: BEGIN Creating policyNodes
PayloadPolicyNode._SetPayloadAction: none for {092DF7B0-6E10-4718-9763-9704CC4E6EF9} Adobe Anchor Service CS4
[ 436] Thu Oct 30 19:12:48 2008 ERROR
Unable to load fileOptions from C:\Program Files (x86)\Common Files\Adobe\Installers\49b2c0059f3cb852831867eec06474a\resources\pages\Install\Options\Op tions.js
Log of: object
name {string}: TypeError
message {string}: 'collectionID' is null or not an object
number {number}: -2146823281
description {string}: 'collectionID' is null or not an object
[ 436] Thu Oct 30 19:12:48 2008 DEBUG
updating path to Win32
WizardControl: loading page "Progress" from C:\Program Files (x86)\Common Files\Adobe\Installers\49b2c0059f3cb852831867eec06474a\resources\pages\Install\Progress\P rogress.js
updating path to Win32
WizardControl: loading page "Register" from C:\Program Files (x86)\Common Files\Adobe\Installers\49b2c0059f3cb852831867eec06474a\resources\pages\Install\Register\R egister.js
updating path to Win32
WizardControl: loading page "Finish" from C:\Program Files (x86)\Common Files\Adobe\Installers\49b2c0059f3cb852831867eec06474a\resources\pages\Install\Finish\Fin ish.js
HTML data complete: Welcome
HTML data complete: Eula
HTML data complete: Progress
HTML data complete: Register
HTML data complete: Finish
[ 436] Thu Oct 30 19:12:48 2008 ERROR
Critical errors were found in setup for Adobe Creative Suite 4 Master Collection:
- Session has dependencies that cannot be satisfied.
Please see the Setup log file for details. Click Quit to exit Setup.
[ 436] Thu Oct 30 19:17:23 2008 INFO
*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
END - Installer Session
Doesn't really make sense to me....

CS4 Master Collection Won't Install

Alright...so I insert the Adobe CS4 Master Collection DVD (yes, the first disc) and the autorun comes up. I hit install and nothing happens. I see in the task manager that setup runs for anywhere from 30 seconds to a couple minutes (tried this quite a few times) and then terminates. I wanna know what's going on. I've already searched the internet for answers as well as tried everything in the Adobe KB and every related topic here on the user-to-user forums. My specs are as follows:
AMD Athlon X2 4200+ (2.2GHz/core)
4gb DDR2 1066 RAM
250gb SATA HDD
Nvidia GeForce 9800GT
Windows Vista Ultimate SP1 64-bit

If you've gone through all of that, I can only offer one more thing to
try before calling Adobe.
Create a new user account and install it there. If that doesn't do it
you're going to have to call Adobe for help...installation issues are
handled free of charge.
Bob

CS4 Master Collection won't accept product Code. Why?

I'm trying to install my CS4 Master Collection so that I can upgrade to CS5 but my product code won't allow me to continue. I only have it installed on one other computer. It doesn't provide an explanation, it only shows a red "X" after the code that I enter. Should there be an explanation? Thanks.

you need to use your cs4 mc serial number, Find your serial number quickly
and you don't need to install cs4 to install a cs5 upgrade. you can start with your cs5 install and you will be prompted for your cs4 serial number, after entering your cs5 upgrade serial number.

CS4 Master Collection Install

A little advice here. I would like to install CS4 Master Collection. I have never had any creative suites on my computer but I do have Premier Pro 2.0, Ultra 2, After Effects 6.0, Audition, Photoshop, Visual Communicator, etc. all purchased seperatly. I have all the files I want saved.
Is it best to uninstall all of these programs before I install CS4? The computer is not connected to the internet and there is no virus protection because it has always run better that way.
Thanks for your help.
Art

Peter,
When I installed CS4 Design Premium with CS2 (including Acrobat 7) Premium already installed the installer said that Acrobat would be upgraded during the install process, previously (CS to CS2) it had said it would first remove Acrobat. But I assume it did actually remove 7 and install 9. The odd thing was it didnt require a reboot during the install which all previous changes involving Acrobat had.
Art,
If you are using the suite on an offline PC you may want to try and find out how usable/good the help will be. Adobe have moved to an online help system and I think only limited help files are offered if the PC is not online.

CS4 Master Collection - double trouble

I bought the CS4 Master Collection in 2009, I then installed it on my work station. Some months later I bought a laptop and then installed the sofware on that as well. After a while I was forced to re-format my work station that had the first innstallation on it, I then of course re-innstalled the Master Collectionon it. When I now try to open any Adobe application on the laptop I get stopped by a message saying I´have used the maximum amount of registrations (2) for this software. Well, I have NOT used more than two registrations so this is obvioulsy wrong. The other stationary machine is stored at a seperate location cause I am moving abroad, so now I can´t get to that either. What to do? This Adobe registration error is driving me mad! I payed big buck for the Master Collection and beacause of some technical error I can´t use it. Adobe has no number to call and the support is as we all know ZERO.
I am very tempted to download cracked software cause of this.

For the best assistance, I recommend our chat support at http://adobe.ly/v6wfLL. Our chat representatives can provide a personalized experience to resolve the issues you describe.
The number to call is 866-772-3623, if you prefer calling. See all options of contacting adobe at: http://www.adobe.com/aboutadobe/contact.html

CS4 Master Collection wont fully uninstall

I have been running CS4 Master Collection on Windows Vista for some time, upgraded to Windows 7, had a few installing issues with putting CS4 MC back on my PC. Decided to start from scratch so uninstalled it, using Add/Remove AND the CS4 Cleanup Script, and a rgeistry cleaner.
Problem now is when I go to reinstall it, it still thinks some of the products are still installed. The boxes are greyed out next to After Effects, Premiere etc so it won't reinstall them!
Any suggestions on how I can can COMPLETELY remove CS4 Master Collection, totally, so that I can reinstall it again? It's obviously leaving a trace somewhere, even after running the cleanup script. (I can confrim I have manually deleted the CS4 folder form Program Files too which the cleanup script does not seem to getting rid of!)
I am running on 32 Bit Windows 7 system.
Thanks
Ricardo Lacombe

I would make sure that you de-activated the program. Wipe the drive clean and then install Windows 7. There are too many issues with doing an in-place major upgrade of a Windows OS.

CS4 Master Collection (have disks) on a Win7 computer that hs no internet

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