CS4 MASTER COLLECTION installation problem on VISTA SP1

whenever i try to install CS$ MASTER COLLECTION on VISTA it shows me the following message. . .
http://img132.imageshack.us/my.php?image=83377733oh8.jpg
any solutions? plz help me...........

I get the same problem - any solution yet?
CS4 programs crash at Startup so I unistalled it plus CS4Clease and MS Clean Installer as advised in forums.
only to find the problem is still not fixed
when installing a
Warning message at install stating cs4 minimum system requirements are not met (this did not appear the first time I installed the program)
http://img132.imageshack.us/my.php?image=83377733oh8.jpg
where as CS4 worked for several months, before the error occured
this is the only warning
it then installs CS4 no problem.
after install
Photoshop and Dreamweaver run but the rest of the packages including inDesign do not - they all crash on startup - continously
I have searched the forums endlessly with no avail.
Would a vista update have stopped CS4 from recognising or identifing the OS, thus causing the program to initially crash?
Vista Home Premium SP1, 32bit, Toshiba Qosmio F50, Intel Core 2 Duo P8400 2.26GHZ
please advise

Similar Messages

Install of CS4 Master Collection on PC running Vista. Installation hangs up in "preparing to install."

1. Computer died that used CS4 so was unable to deactivate product.
2. Began install on another PC using Vista with downloaded CS4 Master Collection from Adobe website after several attempts to download.
3. Entered my serial numbers.
4. Install continued.
5. Received error message: Failed to install Premiere Pro and Encore.
6. I continued the install.
7. Computer crashed.
8. Rebooted.
9. Began install again.
10. Computer hangs up on "preparing to install"
Tried to deactivate my serial numbers and start all over again (first activation is on old computer and can't deactivate that number and now my computer is hung up on trying to install the second version of CS4!) but am totally in limbo. Thanks in advance for any help!

RUn the cleaner tool and try again.
Use the CC Cleaner Tool to solve installation problems | CC, CS3-CS6
Mylenium

CS4 Master Collection install problem..

I'm trying to install CS4 Master Collection but then it gives an error and says..
CS4 Master Collection can only be installed with xp service pack 3 or vista service pack 1.
i do have vista service pack 2 but CS4 Master Collection came out after service pack 2..
how come it doesn't work? Does someone has a solution for this problem?
thx in advance

There is no Vista SP2 except in beta form which you certainly shouldn't
have installed on a production machine.
But I find the XP SP3 message odd since the requirement is SP2, though
SP3 is recommended. SP2 shouldn't stop the install.
Bob

CS4 Master Collection Installation Fails

I have tried several times over the last 2 days to install the CS4 Master Collection from the 30-day trial DVDs. However, it has failed every time I have tried with the folowing message: "Error 1603. Fatal error during installation." I have used the Adobe Support Advisor to read the log file and deleted the specified files, but it still fails. I just tried installing Fireworks by itself and it still failed. It should not be this difficult.

i have the same error 1603 my os is windows xp and all that aplications are closed and i dont know why it keeps showing me that error. i am running from an adm account could it be that???

CS4 Master Collection Installation Issues

I recently purchased a new Dell Studio Laptop and attempted to install the CS4 Master Collection last night. There are 5 Application Disks total in the package. It starts out fine, goes through the first disk, asks for the second (had minor issues with the 2nd disk being read by the lap top, but once it was recognized that installed as well), then when I insert the third disk, it gives me a screen that just says "exit." At first I thought the additional two application disks may just be extra apps, but when going through my systems menu, many of the programs that should be there are not installed. What is happening? And how do I fix it?
Thank you

I recently purchased a new Dell Studio Laptop and attempted to install the CS4 Master Collection last night. There are 5 Application Disks total in the package. It starts out fine, goes through the first disk, asks for the second (had minor issues with the 2nd disk being read by the lap top, but once it was recognized that installed as well), then when I insert the third disk, it gives me a screen that just says "exit." At first I thought the additional two application disks may just be extra apps, but when going through my systems menu, many of the programs that should be there are not installed. What is happening? And how do I fix it?
Thank you

CS3 Master collection installation problem on Windows 7 64 bit

Hi Guys
Please can you advise
I am encountering problems with the installation of CS3 Master Collection on Windows 7 64 bit, initially my hard drive crashed and performed a dump.
Subsequent attempts to install CS 3 has resulted in failure to install 12 components, essentially the individual software products including photoshop, encore, illustrator etc.
I have re-performed the installation several times with the same installation error.
I believe CS3 to be compatible with Windows 7 64 bit
Any thoughts, guidance on how to rectify the problem and achieve successful installation.
I do have Adobe Reader X and Flash player X already installed. I assume these should not cause an issue with the CS3 installation
Thxs in anticipation

Na, you have it all backwards. CS3 is neithe officially tested nor endorsed, certified or supported on W7. Many users still use it succsfully, but there ae no guarantees whatsoever. Furthermore using Acrobat X ma exactly be the problem due to certain PDF components being shared acoss apps and newer versions not being compatible with the old installer. Therefore removing those parts and reinstlling them later is advisable. Beyond hee's a procedure that should work:
- use the Creative Suite Cleaner Tool
- install CS3
- uninstall CS3 via the Add or Remove Programs system control panel
- install CS3 again
This convoluted procedure is necessary due to bugs in the installer which otherwise prevent things from working.
Mylenium

CS4 Master Collection wont install on Vista Ultimate 64-bit.

Im using my friends cs4 disc's wich he doesent use any more (switched from windows to mac) and it wont install
full quality image atached if you cant read this one.

This is a very close friend we've been working together since high school. but other than that dont you have any ideas whatsoever?
or is there any way to skip the system profile check, cause i'm prity sure my system is more than adiquate to run cs4
3.16ghz duo core, 4gb ram, 1gb ati radeon his hd4670.

CS4 Master Collection Installation - Insufficient Space

On the Options screen, I have "Easy Install" selected and the screen shows Available space: 38.4 GB/Total size: 8.7 GB. And I keep receiving the error below. Under it has a red exclamation mark: The size of your selected option exceeds the available space."
Insufficient Space: The selected options exceed the available disk space in your chosen install location. Please change your selections or choose an install location with adequate space available before proceeding.
My C Drive is my Operating System partition drive with free space of 800mb/10gb.
The Installation Location is to my D Drive with free space of 38.4gb/100gb.
Installation Location: D:\Program Files\Adobe
Thanks in advanced,
Steven

Ocala,
Creative suite installs a number of common components on C: regardless of where you tell it to put the applications, and also uses a lot of temporary space there as well during installation (not at all unique to Adobe, by the way).
There are fairly regular posts from people who have partitioned there systems and left practically no space on the C: drive who are now discovering this is not a practical strategy in the 21st century. Less than 20 GB free space on the C: drive tends to make me nervous. :)
Peter

Installation problem on CS4 Master Collection

WHen I attempt to install CS4 master collection on Vista Ultimate X64
While the installer is "checking system profile" the next window shows "Loading Setup"
I then get a System Check error page. The window label is "Adobe Creative Suite 4 Master Collection Installer - Alerts"
In the box it says, System Check.
Critical Errors were found in setup for Adobe Creative Suite 4 Master Collection.
Session has dependencies that cannot be satisfied.
please see the Setup log file for details. click Quit to exit Setup."
Then there is a Quit button, that is the only option.
Any ideas which services need to be enabled to be able to install creative suite?

I do have service pack 1 for vista ultimate x64.
Here is the end of the log....
[ 436] Thu Oct 30 19:12:48 2008 DEBUG
PayloadPolicyInit: BEGIN Updating installstate for payloads
PayloadPolicyInit: END Updating installstate for payloads
PayloadPolicyInit: BEGIN Creating policyNodes
PayloadPolicyNode._SetPayloadAction: none for {092DF7B0-6E10-4718-9763-9704CC4E6EF9} Adobe Anchor Service CS4
[ 436] Thu Oct 30 19:12:48 2008 ERROR
Unable to load fileOptions from C:\Program Files (x86)\Common Files\Adobe\Installers\49b2c0059f3cb852831867eec06474a\resources\pages\Install\Options\Op tions.js
Log of: object
name {string}: TypeError
message {string}: 'collectionID' is null or not an object
number {number}: -2146823281
description {string}: 'collectionID' is null or not an object
[ 436] Thu Oct 30 19:12:48 2008 DEBUG
updating path to Win32
WizardControl: loading page "Progress" from C:\Program Files (x86)\Common Files\Adobe\Installers\49b2c0059f3cb852831867eec06474a\resources\pages\Install\Progress\P rogress.js
updating path to Win32
WizardControl: loading page "Register" from C:\Program Files (x86)\Common Files\Adobe\Installers\49b2c0059f3cb852831867eec06474a\resources\pages\Install\Register\R egister.js
updating path to Win32
WizardControl: loading page "Finish" from C:\Program Files (x86)\Common Files\Adobe\Installers\49b2c0059f3cb852831867eec06474a\resources\pages\Install\Finish\Fin ish.js
HTML data complete: Welcome
HTML data complete: Eula
HTML data complete: Progress
HTML data complete: Register
HTML data complete: Finish
[ 436] Thu Oct 30 19:12:48 2008 ERROR
Critical errors were found in setup for Adobe Creative Suite 4 Master Collection:
- Session has dependencies that cannot be satisfied.
Please see the Setup log file for details. Click Quit to exit Setup.
[ 436] Thu Oct 30 19:17:23 2008 INFO
*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
END - Installer Session
Doesn't really make sense to me....

CS4 Master Collection trial installation blocks CD installation

Hi!
I'm need someone to help me. Here is a description of what happened, when I installed the Creative Suite (CS4) trial and tried to install the full version:
1) I installed the trial version of CS4 Master Collection from a CD because I didn't need the whole version (or so I thought at that point, I was stupid as seen later).
2) The installation screen told me I was able to insert the activation key later if I wanted. My impression was that I can do the installation and then upgrade to the full version if I wish.
3) I run through the installation smoothly. No errors occurred during the installation.
4) I could use the trial for 30 days after which the version expired.
5) Then I tried to upgrade to the full version using the CD activation key. Unfortunately, the key didn't work but rather showed a red cross and an error message popped up saying the activation key was "not valid".
6) My friend told me I should remove the trial version and then reinstall from the CD. However, the same problem also occurred in some other computers, so I believe that's not the only cause of the problem.
7) After spending some time on internet, I found the following blog dealing with the topic:
http://sherylcanter.com/wordpress/2009/02/problems-removing-and-installing-adobe-cs4/
I read some of the messages posted in the blog. I started searching for the cleaning tool mentioned in the blog, and finally found the tool from Adobe web:
http://www.adobe.com/support/contact/cscleanertool.html
I would really appreciate if someone with similar experience would tell, whether this tool really works in the latest versions of Windows (Vista, 7 & 8, I have 7).
I would also appreciate any assistance on the topic.
I already tested removing the "cache"-file from /C:/Program FIles/Common FIles/Adobe/Adobe PMC/cache/.. My effort had no effect.
If I really need to install my system again, will I lose all the files on the computer I'm using? I don't want to believe that. Probably I can store some of the most important files on an USB-memory and still be able to use the Suite when it's installed and the files returned to my computer? I surely need to backup the system on my PC and not the others that were connected to it (any additional backup would be a catastrophe )?
I'm sorry for all the stupid questions & stuff, but I'm trying to get my message as clear as possible.
CS4 is an expensive software, so I really need to get it work. Installing the Suite from a CD should be possible because anyone may have a trial on his PC before buying the full version on CD. That's the purpose of the trial version, I see.
Thank you for any help!

Thank you for a fast reply!
The problem is stated in the title of my previous message: I cannot install the full version because I installed the trial.
Formatted as a question: "How can I get the CD installed with the original serial number?"
You wrote: "And where did you actually buy your CS4 license? There's a lot of fakes out there..."
>The license belongs to my employee. I'm totally sure that the version I'm trying to install is not a fake.
"Other than that you could simply have used a wrong region installer for your trial and the serial number ranges are not compatible"
>Could you clarify that more. The Suite has worked perfectly before I installed the trial. The installer only asked me to accept the license agreement and to choose between the trial and the full install. I was not asked anything else.
"You lose yourself in lengthy descriptions without actualyl ever telling what the problem really is, what the exact text of the warnings/ error messages is, what exact system you are on and so on"
>I admit my "question" was lenghty and somewhat messy. Here are some more details:
Country: Finland
Operating system: Windows 7 (as mentioned earlier)
Computer: Fujitsu (all requirements of the Suite are fulfilled, as the trial worked well)
Exact error message: "The serial number you entered is not valid. Click OK to retry entering the serial number."
Situation: I installed the trial, waited 30 days, and the trial expired. After that I tried to insert the disk serial number.
Possible solutions: Removing the trial and installing from beginning.
Internet access: Was ON during the installation.
The program has installed correctly earlier. Even with the serial number put in the back side of the disk.
Right now I don't have the information of the place where the Suite was bought (probably the origin is not in Finland). I can find it out on Monday. Possibly it was bought used that would make tracking a bit difficult.
Please ask if anything is still unclear. I know more on Monday, so if you can specify what information is essential by then, I would appreciate, and come on Monday with the asked pieces of information.
Hope this message clarified something.

CS4 Master Collection - Problem Applying Updates

Hi
I'm running the CS4 Master Collection on Windows Vista Ultimate 32-bit, SP2.
Normally I have no problem applying updates to the various Adobe components when they become available, however for a while now I've been unable to instal an update that's reported as being available for Adobe Media Encoder 4.1.0.
If I run the "check for updates" manually I can download the update (reported as being 63.7MB) and when I attempt to instal it the installation process appears to run. It finishes after a while and the Adobe Updater reports "The Udating Process is Finished" in a single dialog box with a single button entitled "Quit" - which seems odd as "Quit" implies "finish earlier than planned", I'd have expected something more in line with "All done", something like "OK".
Anyway, when I run the check for updates again I'm told about the same update implying that it wasn't applied successfully.
I get this behaviour whether I run the update as an Administrator or not (all other updates for other products are applied without problem). I also get it regardless of whether or not I reboot the machine after trying to apply the update.
Does anyone have any suggestions on what could be causing the problem ? I couldn't find anything obvious or obviously relevant in any of the Windows event logs on the PC.
Thanks for any ideas
Steve

I am having the same problem. I found a forum that suggested this. Apparently it worked for some people, but not for me. Let me know if it does:
1. Start -> All Programs -> Accessories
2. Right-click on Command Prompt and select "Run as..."
3. Run as Administrator (even if you are logged in as Admin. You need to run in the Black Command Prompt, not the White one)
4. Run: regsvr32 JScript.DLL
5. Then run: regsvr32 vbscript.DLL
(dont forget the spaces, or it won't work)
6. Then try running the set up again
As i said, it worked for some on the forum, but not others (like me). Try it and see if works for you

Installation CS4 Master Collection (Trial): Photoshop doesn't start

After installing the following products from the CS4 Master Collections DVD (as 30 days trial versions):
- Acrobat 9
- InDesign
- Illustrator
- Photoshop
and everything (what is possible) else UNCHECKED I get the following error at the end of the installation:
"Finished, with Errors" and then the detail:
"Adobe Photoshop CS4 German Language Pack
Fehler:
Error 2."
The first 3 of the above programs starts in german and works fine. Only Photoshop will not start and show the following english error:
"Adobe Photoshop CS4
Some of the application components are missing from the Application directory, Please reinstall the application".
Unfortunately, there is no information about WHICH components are missing and WHERE is this "Application directory" where I could double-check this missing files.
Could anyone help me to find this missing components?
Is there a Logfile where I can check them?
Can I look for information about installation-errors?
(I know, we have a file called "Adobe Creative Suite 4 Master Collection 4.0 dd-mm-yyyy.log".)
But I need some help to find the missing components. Some lines that could describe the problem are this:
[    1620] Thu Apr 09 13:27:12 2009 ERROR
Source file for installation not found at D:\Adobe CS4\extensions\AdobePhotoshop11-de_DE\Assets\_148_ed20f3808d3a830de9e79404cb149063
[    1620] Thu Apr 09 13:27:12 2009 FATAL
JavaScript processing failed with error:
Uncaught JavaScript exception: Source file for installation not found at D:\Adobe CS4\extensions\AdobePhotoshop11-de_DE\Assets\_148_ed20f3808d3a830de9e79404cb149063
[    1620] Thu Apr 09 13:27:12 2009 DEBUG
Rolling back prior actions...
I have checked this "not found source filename" on my DVD#3 and found it with 8.35 KB (8'557 Bytes). I can open it and it contains readable code on 156 Lines starting with:
<?xml version="1.0" encoding="UTF-8"?>
and ending with
</html>
Do you have any idea what could generate my problem if the file exist on the media, can be read but the installer tell me the exact opposite?
What could I try to solve this problem?
Do I have any chance to install the language pack separatly? (It seems, that Photoshop CS4 itself has been installed, at least a so called directory exists and many *.DLL and the photoshop.exe can be found)

Normalerweise solltest Du gar nicht in die Verlegenheit kommen eine südamerikanische Version in Deutschland zu installieren. Hast Du die Möglichkeit die DVDs alle zu mounten? Dann versuche das.
Ein anderer, aufwändigerer Weg ist der, dass Du die erste DVD mit allem drum und dran auf den Server kopierst, der Installer besteht aus einer vielzahl von Payloads. Dabei sind nach dem ersten Kopieren viele leer, von den nächsten DVDs kopierst Du die Payloads, nur die Inhalte in deren Ordner vom Installer der ersten DVD. Am Ende hast Du einen vollständigen Installer an einer einzigen Stelle, der bei Installationen von einem Netzlaufwerk Sinn macht und das zukünftige Installieren beschleunigt.

Problem with CS4 Master Collection Install

Have tried repeatedly to install CS4 Master Collection on an HP laptop running Microsoft Vista to no avail. I have uninstalled all previous attempts to install, run cleaner, deleted temp file stuff, rebooted ad nauseum etc. Originally, I was receiving a 1603 error code for all major programs: Photoshop, AI, etc. Now, I get a set up error: "set up has encountered an error and cannot continue. Contact Adobe Support." At this point, I have spent days trying to resolve this problem. Please help.

Since you mention Error 1603 you might try going thru the page linked below...
Error 1603: A fatal error occurred during installation

CS4 Master Collection Updated Installation Media

I am setting up a remote deployment package for CS4 Master Collection using the Development Tool Kit to use with SCCM.
I was initially using the 4 installation media provided using the steps provided in the documentation. However, they are clearly outdated now and require updating. If i download the Installation media from the http://helpx.adobe.com/creative-suite/kb/cs4-product-downloads.html webpage will these have the current updates installed or will the client systems have run the updates still?
I did find the remote updating tool but it states it is for CS5 and above. Is there a similar tool for CS4?
Thanks for any assistance.

Moving this discussion to the Enterprise Deployment for Creative Cloud, Creative Suite forum'
Mikey_it please be aware the installers available at Download CS4 products are for retail licenses. If you are deploying the software then it is likely you have a volume license. In this case you will want to download the volume license installation files from https://licensing.adobe.com/.

CS4 Master Collection - Problem occurred while extracting...

After spending $1,500 and two days of RL time downloading the CS4 Master Collection twice, I am just a tad frustrated.
Each time I download the CS4 suite file and try to install it, I immediately get the error:
"A problem occurred while extracting the archive. Please try downloading the Adobe CS4 Master Collection again."
No. I refuse to spend another full day downloading this file yet again just to receive the same error.
Anyone have some insight into this problem? (more so than "turn off your anti-virus program"
Thanks in advance.

I am having the same problem. I found a forum that suggested this. Apparently it worked for some people, but not for me. Let me know if it does:
1. Start -> All Programs -> Accessories
2. Right-click on Command Prompt and select "Run as..."
3. Run as Administrator (even if you are logged in as Admin. You need to run in the Black Command Prompt, not the White one)
4. Run: regsvr32 JScript.DLL
5. Then run: regsvr32 vbscript.DLL
(dont forget the spaces, or it won't work)
6. Then try running the set up again
As i said, it worked for some on the forum, but not others (like me). Try it and see if works for you

CS4 MASTER COLLECTION installation problem on VISTA SP1

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