CS4 Master Collection trial installation blocks CD installation

Hi!
I'm  need someone to help me. Here is a description of what happened, when I installed the Creative Suite (CS4) trial and tried to install the full version:
1) I installed the trial version of CS4 Master Collection from a CD because I didn't need the whole version (or so I thought at that point, I was stupid as seen later).
2) The installation screen told me I was able to insert the activation key later if I wanted. My impression was that I can do the installation and then upgrade to the full version if I wish.
3) I run through the installation smoothly. No errors occurred during the installation.
4) I could use the trial for 30 days after which the version expired.
5) Then I tried to upgrade to the full version using the CD activation key. Unfortunately, the key didn't work but rather showed a red cross and an error message popped up saying the activation key was "not valid".
6) My friend told me I should remove the trial version and then reinstall from the CD. However, the same problem also occurred in some other computers, so I believe that's not the only cause of the problem.
7) After spending some time on internet, I found the following blog dealing with the topic:
http://sherylcanter.com/wordpress/2009/02/problems-removing-and-installing-adobe-cs4/
I read some of the messages posted in the blog. I started searching for the cleaning tool  mentioned in the blog, and finally found the tool from Adobe web:
http://www.adobe.com/support/contact/cscleanertool.html
I would really appreciate if someone with similar experience would tell, whether this tool really works in the latest versions of Windows (Vista, 7 & 8, I have 7).
I would also appreciate any assistance on the topic.
I already tested removing the "cache"-file from /C:/Program FIles/Common FIles/Adobe/Adobe PMC/cache/.. My effort had no effect.
If I really need to install my system again, will I lose all the files on the computer I'm using? I don't want to believe  that. Probably I can store some of the most important files on an USB-memory and still be able to use the Suite when it's installed and the files returned to my computer? I surely need to backup the system on my PC and not the others that were connected to it (any additional backup would be a catastrophe )?
I'm sorry for all the stupid questions & stuff, but I'm trying to get my message as clear as possible.
CS4 is an expensive software, so I really need to get it work. Installing the Suite from a CD should be possible because anyone may have  a trial on his PC before buying the full version on CD. That's the purpose of the trial version, I see.
Thank you for any help!

Thank you for a fast reply!
The problem is stated in the title of my previous message: I cannot install the full version because I installed the trial.
Formatted as a question: "How can I get the CD installed with the original serial number?"
You wrote: "And where did you actually buy your CS4 license? There's a lot of fakes out there..."
>The license belongs to my employee. I'm totally sure that the version I'm trying to install is not a fake.
"Other than that you could simply have used a wrong region installer for your trial and the serial number ranges are not compatible"
>Could you clarify that more. The Suite has worked perfectly before I installed the trial. The installer only asked me to accept the license agreement and to choose between the trial and the full install. I was not asked anything else.
"You lose yourself in lengthy descriptions without actualyl ever telling what the problem really is, what the exact text of the warnings/ error messages is, what exact system you are on and so on"
>I admit my "question" was lenghty and somewhat messy. Here are some more details:
Country: Finland
Operating system: Windows 7 (as mentioned earlier)
Computer: Fujitsu (all requirements of the Suite are fulfilled, as the trial worked well)
Exact error message: "The serial number you entered is not valid. Click OK to retry entering the serial number."
Situation: I installed the trial, waited 30 days, and the trial expired. After that I tried to insert the disk serial number.
Possible solutions: Removing the trial and installing from beginning.
Internet access: Was ON during the installation.
The program has installed correctly earlier. Even with the serial number put in the back side of the disk.
Right now I don't have the information of the place where the Suite was bought (probably the origin is not in Finland). I can find it out on Monday. Possibly it was bought used that would make tracking a bit difficult.
Please ask if anything is still unclear. I know more on Monday, so if you can specify what information is essential by then, I would appreciate, and come on Monday with the asked pieces of information.
Hope this message clarified something.

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    I have posted the responces from Tech but it seems you have to have an IT Degree for this software to work.
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    Direct Download Links for Adobe Software
    And make a backup...
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    RUn the cleaner tool and try again.
    Use the CC Cleaner Tool to solve installation problems | CC, CS3-CS6
    Mylenium

  • CS5 Master Collection trial installs without Acrobat on 64-bit?

    Hi guys,
    This is a bit weird but I installed Creative Suite 5 Master Collection (trial) the other day on my PC (newly re-installed with Windows 7 64-bit) and for some reason there is no trace of Acrobat!
    I Googled this yeaterday and found a few other people with the same problem (but cannot seem to find them today). Any ideas why this might be the case?
    Regards,
    b_i

    Before I invested in CS5 I too downloaded the trial on Mac and on PC platforms.  I think I remember that part of the stipulation of the trial software was that not all applications will be included and/or fully functional, Acrobat being one of them since you can probably download a trial of Acrobat separately and since Adobe Reader is free.  Try to download it separately.  Acrobat is the same version 9 that it has been since CS4 which might also be a reason it is not included in the download of the CS5 trial software.

  • Installation of CS4 Master Collection Query

    Hello
    I intend to buy CS4 Master Collection to use on my home laptop for media work.
    The license agreement for Create Suite software states that users can install and use one copy of the software up to the permitted number of compatible computers as long as the user presents a valid serial number for each copy.
    The agreement also states that the primary user of the software can install the software at a work computer and a secondary home computer or portable computer, provided that the software on the home or portable computer is not used at the same time as the software on the primary computer.
    My question is  -  does this agreement enable me to install the CS4 Master Collection on my current laptop and any future laptop purchases should I be required to replace or upgrade my portable computer?
    Thanks in advance
    Alastair

    The spirit of the agreement is that you are the only user of the two concurrently activated computers and that you will only use one machine at a time. As for a future computer, there's a deactivation feature that allows you to move the activation to a new machine.
    Bob

  • CS4 Master Collection Installation Issues

    I recently purchased a new Dell Studio Laptop and attempted to install the CS4 Master Collection last night.  There are 5 Application Disks total in the package.  It starts out fine, goes through the first disk, asks for the second (had minor issues with the 2nd disk being read by the lap top, but once it was recognized that installed as well), then when I insert the third disk, it gives me a screen that just says "exit."  At first I thought the additional two application disks may just be extra apps, but when going through my systems menu, many of the programs that should be there are not installed.  What is happening? And how do I fix it?
    Thank you

    I recently purchased a new Dell Studio Laptop and attempted to install the CS4 Master Collection last night.  There are 5 Application Disks total in the package.  It starts out fine, goes through the first disk, asks for the second (had minor issues with the 2nd disk being read by the lap top, but once it was recognized that installed as well), then when I insert the third disk, it gives me a screen that just says "exit."  At first I thought the additional two application disks may just be extra apps, but when going through my systems menu, many of the programs that should be there are not installed.  What is happening? And how do I fix it?
    Thank you

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