CS4 Media Encoder doesn't launch

Have been exporting and rendering files in CS4 for years and for some reason, yesterday, ADOBE Media Encoder stopped launching from the export window of PPRO? I still get the setting box, save box, but when I click okay, nothing happens; ME does not automatically launch. ME is still there, I can bring it up manually, but it doesn't have the export file in it.
Anyone know why this would drop out suddenly? No updates/reinstalls, or weirdness from the day it worked to the day it didn't?
Plus, anyone know of a way of getting a PPROJ into ME without going from PPRO? A short cut, if you will, of dropping a project into an already open ME?
I have searched around for answers to this but have not found a similar issue (I did not have CS3 before, so that whole thread doesn't seem to help me)
thanks everyone,
Planetarium Guy

I am afraid I never did get any answers. I uninstalled everything (I have the whole suite) and reinstalled it.
Then, when I wanted to export from PPRO, AME did launch but didn't have the sequence auto loaded in (as it used to); it just came up and I still had to manually load in the sequence. After I did all the updates on the reinstall, even that stopped happening; AME stopped launching automatically.
So I have been manually bringing up AME and manually loading in the sequences and then opening the settings from AME to configure the export settings I want (as it doesn't remember what you had saved in the export window of PPRO).
I wish I had an answer for you, but it looks like this work-a-round is what I will using for the near future,
Au revoir,
Cam
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Similar Messages

CS4 Media Encoder doesn't render Quicktime at all

The CS4 Media Encoder will render H.264 and FLV, but doesn't render any form of Quicktime at all.
The Queue loads the project, pretends to render, but does not show progress frames. Seconds later (way too early!) there is a green checkmark that the render completed successfully. The log file looks successful with essentially the same content as for H.264 and FLV.
For example this log file shows a 1-minute sequence "rendered" in 30 seconds -- normally takes 3 minutes -- and no .mov was created.
10/29/2008 7:09:16 AM : Queue Started
- Source File: C:\DOCUME~1\MARATH~1\LOCALS~1\Temp\happyValleyBeijingMoreHighlights_5.prproj
- Output File: C:\Documents and Settings\Marathon Runner\Desktop\china\finished\happy valley beijing\more highlights\Sequence 01.mov
- Preset Used: NTSC DV
- Video: 720x480, 29.97 [fps], Lower, Quality 100
- Audio: 48000 Hz, Stereo, 16 bit
- Bitrate: DV/DVCPRO - NTSC
- Encoding Time: 00:00:00
10/29/2008 7:09:45 AM : File Successfully Encoded
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>always save the project before you export
Very good advice.
I would also say, save your project after any edit that you feel you can't afford to lose.
Cheers
Eddie
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Adobe CS4 Media Encoder doesn´t encode Quicktime Photo-Jpeg

hi,
i´ve seen similar entries in that forum,but none fits to my problem.. so i hope to get some help. i´m working on a suitable vista-64bit machine with premiere pro cs4.1 and quicktime 7.6 (checked for updates today again).
i´ve got a 9min project in my timeline,i want to export it as a quicktime with the photo-jpeg-codec. the media encoder is loading the project,then it does nothing,no rendering at all. i wonder why,because the default setting for qt-dvpal works pretty well and fast(,but the quality is bad).
Now i´ve opened the project in aftereffects and used it to render,but it took about 40min.... this can´t be the solution. does anybody know better?

If memory serves, that option is currently broken through Premiere. AE may be the only way.

Media Encoder starts to launch then quits CS4

I am running Windows 7 and Adobe Premier Pro CS4. I have been using for a few months with no problems. One night I exported movie to Media Encoder, no problems and the next morning when I made a change and tried to export again, Media Encoder starts to launch and after about 20 seconds, it gives the message that it stopped working. I have uninstalled and reinstalled several times including rebooting with no problems and it still is not working. Does anyone have any suggestions?
Thanks!

Maybe do a System Restore?

Media Encoder Will Not Launch - MSVCR110.dll

Since I'm not getting any help in the Premiere Forum, I'm re-posting this here....
After installing updates to both MS and Adobe CC this morning, I cannot get the Media encoder to launch. However After Effects launches just fine. Premiere crashes during the splash screen but the error is different.
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Media Encoder Error:
Log Name:      Application
Source:        Application Error
Date:          1/14/2015 7:42:17 AM
Event ID:      1000
Task Category: (100)
Level:         Error
Keywords:      Classic
User:          N/A
Computer:      JANUS
Description:
Faulting application name: Adobe Media Encoder.exe, version: 8.2.0.54, time stamp: 0x5486ba54
Faulting module name: MSVCR110.dll, version: 11.0.51106.1, time stamp: 0x5098826e
Exception code: 0x40000015
Fault offset: 0x00000000000740da
Faulting process id: 0xb14
Faulting application start time: 0x01d030084ab27640
Faulting application path: C:\Program Files\Adobe\Adobe Media Encoder CC 2014\Adobe Media Encoder.exe
Faulting module path: C:\Windows\system32\MSVCR110.dll
Report Id: 88aeb893-9bfb-11e4-bd8d-000272d5be15
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
    <Provider Name="Application Error" />
    <EventID Qualifiers="0">1000</EventID>
    <Level>2</Level>
    <Task>100</Task>
    <Keywords>0x80000000000000</Keywords>
    <TimeCreated SystemTime="2015-01-14T14:42:17.000000000Z" />
    <EventRecordID>15101</EventRecordID>
    <Channel>Application</Channel>
    <Computer>JANUS</Computer>
    <Security />
</System>
<EventData>
    <Data>Adobe Media Encoder.exe</Data>
    <Data>8.2.0.54</Data>
    <Data>5486ba54</Data>
    <Data>MSVCR110.dll</Data>
    <Data>11.0.51106.1</Data>
    <Data>5098826e</Data>
    <Data>40000015</Data>
    <Data>00000000000740da</Data>
    <Data>b14</Data>
    <Data>01d030084ab27640</Data>
    <Data>C:\Program Files\Adobe\Adobe Media Encoder CC 2014\Adobe Media Encoder.exe</Data>
    <Data>C:\Windows\system32\MSVCR110.dll</Data>
    <Data>88aeb893-9bfb-11e4-bd8d-000272d5be15</Data>
</EventData>
</Event>
Premiere Error:
Log Name:      Application
Source:        Application Error
Date:          1/14/2015 7:25:14 AM
Event ID:      1000
Task Category: (100)
Level:         Error
Keywords:      Classic
User:          N/A
Computer:      JANUS
Description:
Faulting application name: Adobe Premiere Pro.exe, version: 8.2.0.65, time stamp: 0x5486db4a
Faulting module name: dvaui.dll, version: 8.2.0.65, time stamp: 0x5486b61b
Exception code: 0xc0000005
Fault offset: 0x00000000001871a8
Faulting process id: 0x2850
Faulting application start time: 0x01d03005e5267507
Faulting application path: C:\Program Files\Adobe\Adobe Premiere Pro CC 2014\Adobe Premiere Pro.exe
Faulting module path: C:\Program Files\Adobe\Adobe Premiere Pro CC 2014\dvaui.dll
Report Id: 26edb042-9bf9-11e4-bd8d-000272d5be15
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
    <Provider Name="Application Error" />
    <EventID Qualifiers="0">1000</EventID>
    <Level>2</Level>
    <Task>100</Task>
    <Keywords>0x80000000000000</Keywords>
    <TimeCreated SystemTime="2015-01-14T14:25:14.000000000Z" />
    <EventRecordID>15073</EventRecordID>
    <Channel>Application</Channel>
    <Computer>JANUS</Computer>
    <Security />
</System>
<EventData>
    <Data>Adobe Premiere Pro.exe</Data>
    <Data>8.2.0.65</Data>
    <Data>5486db4a</Data>
    <Data>dvaui.dll</Data>
    <Data>8.2.0.65</Data>
    <Data>5486b61b</Data>
    <Data>c0000005</Data>
    <Data>00000000001871a8</Data>
    <Data>2850</Data>
    <Data>01d03005e5267507</Data>
    <Data>C:\Program Files\Adobe\Adobe Premiere Pro CC 2014\Adobe Premiere Pro.exe</Data>
    <Data>C:\Program Files\Adobe\Adobe Premiere Pro CC 2014\dvaui.dll</Data>
    <Data>26edb042-9bf9-11e4-bd8d-000272d5be15</Data>
</EventData>
</Event>
System Information:
NVIDIA System Information report created on: 01/14/2015 07:43:58
System name: JANUS
[Display]
Operating System: Windows 7 Enterprise, 64-bit (Service Pack 1)
DirectX version: 11.0
GPU processor: GeForce GTX 750 Ti
Driver version: 347.09
Direct3D API version: 11
Direct3D feature level: 11_0
CUDA Cores: 640
Core clock: 1176 MHz
Memory data rate: 5400 MHz
Memory interface: 128-bit
Memory bandwidth: 86.40 GB/s
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Shared system memory: 2048 MB
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Hi ELFrederick,
ELFrederick wrote:
Nevermind, I got it working last night by uninstalling the programs that Patch Tuesday broke. Premiere, Media Encoder, and I found out that Prelude wasn't working either.
All working now after an uninstall, reboot, and reinstall. The patches also reset my creative cloud folder from it's custom location to default.location, and I have to move it back to the other location. My SSD is smallish and I didn't want the data files there, just the OS and the program files.
Good to know. Thanks for reporting back!
Kevin

CS4 Media Encoder Presets

Does anyone know if CS5 Media Encoder Presets are compatible with CS4 Media Encoder?
http://blogs.adobe.com/ktowes/2010/10/new-encoding-settings-for-multiple-screens-using-ado be-media-encoder-cs5.html
Thanks

The solution! :)
Now I only have one of these two folders containing all presets. The "other folder" is a symbolic link to this folder using this tool:
http://schinagl.priv.at/nt/hardlinkshellext/linkshellextension.html
Now it doesn't matter whether I am defining a preset in Premiere or in AME. It works fine!
Carlos

Windows 7, CS4 Media Encoder freezing and crashing upon clicking "Start Queue" - every sequence!

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I've checked the anti-virus (I didn't think of that!), but it doesn't seem to make any change.
I've had Window Task Manager running while trying to export, it would seem that the problem occures when PProHeadless.exe opens. If I manually close it right before clicking "Start Queue", AME doesn't freeze until PProHeadless.exe re-starts once more.
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Media Encoder Crash on Launch- ?

Media Encoder crashes on launch. It's a brand new install on a MacPro 3.1 with a brand new MacOs10.8
It runs through the list of plugins and resources that it loads with the Logo Screen but halts and crashes on loading CoreAudio...
Please help?
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Stumbled across this at around 3am today while still troubleshooting. Sad to see no new replies yet. I'm having the same issues as well FireTrigger. (and, at a new job to boot, my employers are starting to wonder if I'm worth my salary at this point, haha!)
Fresh install of 10.9 with CC - AME crashes on startup with a coreaudio issue on thread 0.
Fresh install of 10.9 with CS6 - same deal
Fresh install of 10.8 with CC - same deal
Fresh install of 10.8 with Cs6 - same deal
Seems like it's a permissions issue, as from the error report, it looks like it's trying to create a folder (or write to one maybe) for coreaudio.
Tried trashing and resetting prefs. No good.
Tried resetting PRAM. No good.
Log out of CC, log back in - No good.
Unistall, reinstall, retry - No good.
Reboot, check for updates, etc., you name it. - No good.
Repaired permissions with disk utility and Onyx - No good.
There's no plugins, no other software, no installed fonts aside from system standard fonts. This is a completely empty install of OSX with Premiere on top of it.
I've wiped the whole machine out and re-installed on a clean drive about 10x now, no luck, same issues across the board.
The hell of it is that I dont even need AME for my workflow, but because it's obviously broken, I can edit a job inside of PP all day long, but there's no way to export it, premiere crashes
System specs:
Mid 2010 MacPro
12 (2x6 core) Xeon 2.8GHz
48 gigs crucial ram
ATI Radeon 5870 1GB
1TB WD internal (stock)
3x 3TB seagate7200rpm internals.
My next steps in troubleshooting = going to yank all the internal drives and install a fresh, 3TB bare drive and start over, we'll see what happens.
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I'll report back, and will edit this post with a URL to pastebin with some error reports. Would add now but had to run into the office for some meetings.
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CS4 Media Encoder

Like many others, I have encountered a problem with CS4 Media Encoder upon start up. It quits unexpectedly.
I have a Quad-Core Intel Xeon Mac running 10.6.2.
Here are the problem details if someone understands it:
Process:         Adobe Media Encoder CS4 [299]
Path:            /Applications/Adobe Media Encoder CS4/Adobe Media Encoder CS4.app/Contents/MacOS/Adobe Media Encoder CS4
Identifier:      com.adobe.ame.application
Version:         4.1 (4.1)
Code Type:       X86 (Native)
Parent Process: launchd [113]
Date/Time:       2009-11-10 23:49:32.541 -0700
OS Version:      Mac OS X 10.6.2 (10C540)
Report Version: 6
Interval Since Last Report:          24036 sec
Crashes Since Last Report:           10
Per-App Interval Since Last Report: 505 sec
Per-App Crashes Since Last Report:   9
Anonymous UUID:                      9203213B-94A6-4772-A9E6-EFAC9F6ED5DE
Exception Type: EXC_BAD_ACCESS (SIGSEGV)
Exception Codes: KERN_INVALID_ADDRESS at 0x00000000c276e1a8
Crashed Thread: 0 Dispatch queue: com.apple.main-thread
I have tried removing the ".pref" file without improvement. On another thread there is mention of removing an "Watch folder info.xml" file, which I can't find on a Mac.
Would appreciate any help
Kurt

Me too. Sometimes it works. Sometimes, even the smallest file will crash the ENTIRE COMPUTER and it will force restart itself. I have tried it with h.264 and MPEG2-DVD, and both have crashed it.
I thought it might be overheating my MacBook Pro, so I have been watching the temperatures. The CPU gets almost to 200f. The process viewer shows encoder process average around 167%.
It is unfortunate because when it does work, it actually makes very pristine encodes.
I also tried updating the licensing through a FLEX update, as the console was reporting the same message over and over again. That message has stopped, but the crashing has not.
My fans run constantly when watching training videos on Adobe's site, and the computer never crashes. So I assume it is not a heat problem. That said, I don't know whether the CPU or the GPU are responsible for video playback. In other words, if the GPU does playback, and the fans go on, it isn't getting hot enough to shutdown. If the CPU does does playback, and is causing the fans to go on, I would think that the computer would shut down just as it does when Media Encoder is encoding and causing the CPU to get hot.
At this point my hunch is that Media Encoder is causing some sort of kernel panic, causing the computer to restart. But this is just a stab in the dark.

Premiere CS4 & Media Encoder CS4 didn't work..

i just install Premiere Pro CS4 & Media Encoder CS4..
i finished editing my videos in Premiere, but when i want to encode it in Media Encoder, it says "please verify that adobe premiere is installed in your computer"..
what should i do?
tnx..

Welcome to the forum.
Do you have the full-paid version, or the trial?
It sounds like your installation is not complete, or has become corrupted. This is a general CHECKLIST for installing most Adobe programs. Look over it, to see if perhaps you missed something.
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Hunt

Pro CS4 Media Encoder vs Sorenson Squeeze Quality?

Guys,
When outputting a video to Flash (for this discussion, let's assume Flash V8, medium size.....with the Web as the target audience), does anyone have experience using both PProCS4 Media Encoder and Sorenson Squeeze---being able to comment of the quality of each? Is CS4 Media Encoder doing as good a job (apples to apples) as Sorenson Squeeze would do? For general info, they want SD video in 4:3 ratio.
I've want to provide the best quality video I can to a client who is selling web training for a professional methodology. They are using video to provide additional visual support to their audio segments.
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jd

I purchased Squeeze after the release of CS4, the Adobe Media Encoder was fine in CS3. I noticed after installing CS4 that the end product (usually Quicktime, AVI, Mpeg-2 DVD and BluRay for me) was soft and fuzzy. I dug around various forums and found that many had this issue with the AME in CS4 and saw Sorenson Squeeze highly recommended. It should be noted that I use a Matrox RT.X2 card with my CS3 and now CS4 environment. I now export out an uncompressed i-Frame Matrox AVI and bring it into Squeeze and it works great.
I am finding the same issue in a non-Matrox project. We are doing a spot now that was shot in DVCPRO-HD. The image is gorgeous in PP, however when I use the AME, the resulting file is soft and dull.
Question to anyone who can help. In a non-Matrox project, what can I use to get it into Squeeze? With my Matrox projects, the uncompressed Matrox export bypassed the AME and gave me a clean image to bring into Squeeze. In my current non-Matrox DVCPRO-HD project I tried uncompressed AVI but it reduced my size to 720x480, and it reduced the quality. How do I get my footage out of Premiere and into Squeeze without using the AME?
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Does The New CS4 Media Encoder Seem Slow?

I selected some B-Roll that was shot in P2 1080i and brought it into a standard definition project. I scaled it to about 44% and sped up one timelapse segment by about 900%. The resulting length was about 8 minutes.
Transcoding this 8 minute sequence into 720x480 NTSC With the CS4 Media Encoder is taking over 3 hours! This is on a system with an Intel Q6600 processor.
Has anyone else noticed that the new Media Encoder seems slower? I don't think it uses existing render files like previous versions of Premiere.

"DV project. If you have three clips AND THE 2ND ONE is color corrected then you do a 'preview render' that 2nd clip is rendered to dv so it will play real time in your timeline. Then when you render out to DVD clip 2 is rendered yet again to Mpeg-2. It has been rendered twice, it a second generation image unlike CLIP 1 AND 3 WHICH are still first generation before the Mpeg encoding"
Sorry typing faster than my brain. Sorry trying to get work done and help people got the better of my fingers brain. The above is corrected with the corrected in CAPS.
In a nutshell when you use preview files your telling the computer to use files that have already lost a generation to make your edit faster.
If you edit DV the preview renders the effect (or whatever) to whatever is set in the sequence files. So a new DV file is made, which is rendered into an MPEG (or quicktime, Blu-ray whatever).
"But if you are saying that re-render renders the already rendered preview clip, I believe that you may be in error. I thought re-render ignored the previews and looked to the source file(s) again. Am I wrong?"
Yes your wrong because your assuming the preview render was done in the format your outputing in AME. If re-render 'ignored the previews and looked for the source file(s) again' there wouldn't be any render to 're-render'.
The Preview render renders a new file based on your media codec (dv to dv, HDV to i-frame. dvcpro to dvcpro). It has no way of knowing what your final setting in AME are going to be. So preview files are double rendered.

Updated to PrPro CS4 4.1.0 but now Media Encoder crashes upon launch

I also downloaded and installed the Media Encoder updater from http://www.adobe.com/support/downloads/thankyou.jsp?ftpID=4492&fileID=4176 , but when I checked my ME app file, get info shows it's still v4.0.0. Splash screen displays v4.0.0.374
ME crashes immediately on launch every time.
What's up?

Thanks, pal. That worked for me. I'm really grateful!
Lewis Beck

Adobe Media Encoder Doesn't recognize .prproj files

I am absolutely losing it here. I have read posts on various forums for hours, not only can I not find a solution, I can't find anyone who has this same problem. I'm running CS4 on a Mac and when I try to export from premiere, Adobe Media Encoder opens, then nothing happens. The file is never added to the queue, it just sits there. If I open Adobe Media Encoder manually then click add and try to select a premiere project, the file is grayed out. I changed the dropdown menu for file types to be "all types" and I click on a premiere file and it just pops up an error message saying the file cannot be imported. Same thing if I try to drag the file in. I can do absolutely nothing with AME.
I've seen plenty of people saying AME crashes midway through rendering or people saying they get an error saying to check if the source has been moved or deleted. I don't get any of that. I have nothing. It doesn't show up in the log or errors in any way.
The most annoying thing is that it used to work. I exported several files this way. I did not change any settings though, I even went and restored all the default settings. Still nothing. Its not just the one file, I've tried lots of different files, none work. I even reinstalled premiere, after effects, and AME and nothing changed.
I'm at a complete loss and I need to get work done and I wish I could post lots and lots of curse words here...

Hi,
I use CS3 on a PC so I've no experience with mac problems...
However, even if I had a mac I would ask you first a little more about your computer....
I have heard of memory chips going bad on a computer and suddenly that causes things not to work...but there's no sense just guessing...
Try to tell as much as you can about your computer and about the assets you are using.
Since it used to work and now it doesn't , can you think of anything you added or changed on the computer ?
Sometimes adding software or codec packs or hardware can sorta change things on your computer enough to make weird things happen...
Anyway, give as much info as you can
I think there's threads here about what sort of info would be best to supply if you don't know much about your computer ...
Rod

Adobe Media Encoder fails on launch

Every time I go to render media, when Adobe Media Encoder launches, the file fails. I get a non-descript dialog that says "Installation error: Please ensure this product has been installed properly." This happens immediately after I start the AME queue and it begins to load the .prproj file (which is already open in Premiere Pro, since that's where I exported from in the first place).
I ran Adobe Updater and got the newest version of everything, except for the latest CS4 "Services Update" which fails to install properly. I've tried that update numerous times (after restart, after repairing permissions) and it seems to fail every time. I didn't think this was relevant but thought I'd mention it anyway.
I'm on a Quad-Core Xenon Intel 2x2.5 Ghz tower, with 12GB RAM and 78+ GB free disk space. I'm trying to render a portion of a project, this segment is about a min and a half long. I'm on Mac OS 10.6.7 (latest update), using Premiere Pro CS4.2.1 (003 MC: 166418) and Adobe Media Encoder 4.2.0.006.
Any help is greatly appreciated!

If you have done a complete reinstall, and ran the Adobe CleanScript CS5 (that is the latest), then a Repair Install should not be needed - it would do nothing.
For info, to do a Repair Install, one would insert the installation disc. When the installer module has loaded, it will survey one's system. If it finds the Adobe program(s), it will ask if you wish to Uninstall, or Repair Install. When one chooses Repair Install, it surveys the system again, for that program, and will replace, or correct any issues. This is usually MUCH faster, than doing an uninstall/reinstall.
Good luck, and not sure what else could be the cause.
Hunt

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