CS4 migration to new iMac results in fatal error

HI, I have CS4 installed on an older iMac. I just bought a new one (without a disc drive). I migrated all my files across to the new machine. CS4 gives me the following error when I try and open an image. Fatal error - missing component /Library/Application Support/Adobe/Adobe Version Cue CS4/Client/4.0.0/VersionCue.framework. (The version cue has already been disabled in both photoshop and Bridge) Any help will be much appreciated
Thanks, Stew

Try downloading/installing the trial version from the site linked below. You can use your serial number to activate it to full use.
Be sure to follow the steps outlined in the Note: Very Important Instructions section on the download pages at this site or else the download will not work properly.
CS3 and CS4:
http://prodesigntools.com/download-adobe-cs4-and-cs3-free-trials-here.html

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InDesign CS4 crashing upon startup after migration to new iMac

Hi,
I recently used Migration Assistant to move the contents of my old iMac that was running OS X 10.5.8 to my new iMac that is currently running OS X 10.7.3. Unfortunately, everytime I attempt to start up InDesign CS4, it crashes without giving me an error message. I previously could not start up Illustrator CS4 on this new iMac and I received this error message:
"Fatal error - missing component /Library/Application Support/Adobe/Adobe Version Cue CS4/Client 4.0.0/VersionCue.framework"
and I was able to transfer the folder Client 4.0.0 to my new iMac and get Illustrator CS4 up and running.
What can I do to get InDesign running on my new iMac?

Because you moved many of the CS4 files onto your computer, you need to remove them before doing a new install.
There is an Adobe Cleaner tool which can remove components of the incomplete installation. Here is a link to it:
http://www.adobe.com/support/contact/cscleanertool.html
You won't be able to download CS4 from Adobe. They only have downloads of the current version. You didn't back up your original download?

I was directed to adobe to download CS4 on my new iMAC after hardware failure on PC. The valid CS4 serial number for the PC is not recognized by Adobe, even though I downloaded all the software successfully. They gave me a free 30 day trial.........Does

I was directed to adobe to download CS4 on my new iMAC after hardware failure on PC. The valid CS4 serial number for the PC is now not recognized by Adobe, even though I downloaded all the software successfully on the new iMac.. They gave me a free 30 day trial on the new iMAC.........Does this mean I have to spend a lot of money to update and activate the latest CS release on the new machine ??????

Purple Lobster your Creative Suite 4 serial number is for Windows or Mac only. If you were previously using it on Windows then it is likely you have a Windows license. You can verify by checking your serial number at http://www.adobe.com/. You can find more details at Find your serial number quickly - http://helpx.adobe.com/x-productkb/global/find-serial-number.html.
If you wish to run Adobe Creative software on your new iMac then I would recommend a Creative Cloud complete or single application membership. You can find more details at https://creative.adobe.com/plans. There is also a 30 day trial available for the Creative Cloud if you wish to evaluate the newest versions of the Adobe Creative applications.

Loading CS4 Illustrator onto New Imac

I have recently upgraded my old Imac (5 years old) with a new Imac.
I successfully transferred all files apps etc from the old mac to the new mac. I uninstalled CS4 from my old mac and tried to load CS4 to my new Imac and it will not launch???
What have I done incorrectly??
Thanks for any help on this matter.
Tim Meyers

You may have already done this so forgive me if you have, but I would try deleting the contents of the /Library/Printers/Canon/BJPrinters folder. I would then navigate to the /Library/Receipts and delete the Canon MP610 xxx.pkg file.
Then control-click on the Printers list in Print & fax and click on "Reset printing system..."
Then empty the Trash, unplug the MP610 USB and restart the iMac.
Then I would install the MP610 v6.91 OS X driver. I found it via the Canon Australia web site (http://www.canon.com.au/products/allin_one_printers/all_in_one_printers/mp610support.aspx).
Once the installation is complete, reconnect the MP610 to the iMac and wait. The printer should automatically appear in the Print & Fax application.
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CS4 Problems on new iMac

1. I installed CS4 on my new iMac running Mavericks. I ran the updater but the updater can't update itself ("couldn't access disc image") so now I can't update any of the CS4 components. Help!
2. My RAW files (imported from my previous Mac using Time Machine) all appear as unconverted DNG files. I'd like to avoid spending hours converting them all again. Is this a CS4 problem or maybe a Mac problem? Should I restore my photo library from Time Machine again, now that I've installed CS4? Any ideas on solving these problems would be greatly appreciated! Thanks.

CS4 is unsupported under Mavericks. Someone who has successfully done this
may be able to help, but unfortunately you're pretty much on your own here.

Trouble migrating to new iMac.

Trouble migrating to new iMac. Seems stuck in preparing information for over an hour. When I click the back button on new Mac it says authenticating what should I do?

Whew, I think you'll have to start over, & use Disk Utility to Verify or Repair both Hard Drives before trying again.

Migrate to new iMac from old iMac and am getting 'incompatible software' message.

Im trying to migrate to new iMac from old iMac and am getting 'incompatible software' message. I'm not sure what to do- can I revert back to snow leopard from mavericks?

Hi Mark,
If you install Mavericks, or in your case migrate from an old computer running Snow Leopard (or an earlier version of Mac OS X) to one using Mavericks, some of your software that was designed to run on older computers may not function in the new OS. See this article -
OS X: About the incompatible software folder
http://support.apple.com/kb/HT3258
In particular -
If you see a message indicating that you can't use "this version" of an app, contact the software's vendor or visit their website to see if a later, compatible version of the app is available. If you purchased the software from the Mac App Store, use Software Update to see if an updated version is available there.
and
During installation, OS X moves known-incompatible software to a folder named "Incompatible Software" at the top level of the startup drive. If this folder is present on your Mac, see what applications are in it, then check for available updates. To obtain a newer version of an Apple app, check the Mac App Store, or visit the Apple Store website.
Regarding installing an older operating system on your new iMac, Apple does not support doing this, as described in this article -
Don't install a version of Mac OS X earlier than what came with your Mac
http://support.apple.com/kb/HT2186
Thanks for using Apple Support Communities.
Best,
Brett L

I have just purchased an iMac which has no CD Drive, when I downloaded my Elements 8 from my external drive onto my new iMac I just get Error Code 150.30 does this mean that I have no way of retreiving my existing software?

I have just purchased an iMac which has no CD Drive, when I downloaded my Elements 8 from my external drive onto my new iMac I just get Error Code 150.30 does this mean that I have no way of retrieving my existing software?

According to Adobe instructions installation files are not available for Elements 8?
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Migrated to new iMac- CS4 gives fatal error

I used the migration assistant to move files and apps from my old laptop to a new iMac that is running Mac OS X 10.7.2. WHen I try to open a file in Photoshop I get the following error:
fatal Error- missing component
/Library/Application Support/Adobe/Adobe Version Cue CS4/Client/4.0.0/VersionCue.framework
I saw some posts about Version Cue etc but I'm not sure what is what with that. I tried to uninstall and I get an errro message so I can't even do that now. I am stuck.
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LMGehling honestly I would recommend starting from the beginning again. Some of the worst support issues I have experienced with customers is when they have used the Migration Assistant/EZ transfer type solutions. The migration should go a lot faster if you tell it to only transfer settings and documents.
You can try manually removing the items related to Adobe on your system. They should primarily be located in the following locations:
Library/Application Support/Adobe
User/<UserName>/Library Application Support/Adobe
Applications/
Applications/Utilities/Adobe/Adobe Installers

After Migration to new iMac, old Photoshop won't launch

I used the Migration Assistant in Firewire Target Disk Mode to transfer my old Apps and files and folders from my intel Macbook to my new 24" iMac. I had to do it several times since it transferred Applications okay, and all the folders, but the folders were empty on the new machine. I finally had to drag and drop the contents of most folders. Everything seems to be working okay now except for one glaring failure. My old Photoshop 7.0.1, which was working just fine in Rosetta on the Macbook, no longer works at all. It will not even launch. I get an error message that due to an "unrecoverable error" in programming, Photoshop will close now, almost as soon as it tries to start. I have a number of other Power PC applications (even Adobe ones) of similar vintage that are working just fine. I tried reinstalling the Application entirely (still have all my old Apps!), but it had no effect on the failure to launch. I checked with Adobe and they declined to support such an old version. Any ideas on what could be causing this that I might check? Having blown all my money on the new iMac I really cannot afford to purchase a new Photoshop right now.

Photoshop 7 is not compatible with Mac OS 10.5 and Adobe offers no fix. You'll need to upgrade.

How do I install CS4 to my new iMac?

I just purcahsed a new iMac and it doesn't have slots for CD or DVD. How do I install previous softwares I have on CD's? In particular CS4 and Microsoft Office 2008?

If you have another Mac with a SuperDrive slot, you can access it with Disk Sharing in System Preferences/Sharing/DVD or CD Sharing

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I migrated my data from my old Imac to my new Imac. On the new Imac I created multiple logins for my kids. My microsoft office 2008 programs will not open. I keep getting the "Customer Experience Improvement Program" screen which cycles through, checks for update then closes never allowowing me to access the program. Please help!!

Reference your first post - I download and use dmg files, so either I'm lucky or they are supported.
I would try the disk reinstall since at this point there doesn't seem to be many options.
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How can you rename your iMac owner's name after migration to new iMac?

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Never mind, the solution came up after I submitted the question and all is fine.

IPhoto can't find server volume after migration to new iMac with 2 HDs

Hi all,
I recently moved to a new iMac from an older Mac Pro. The new iMac has 2 hard drives (256GB SSD & 2TB HD) with all the programs installed on the SSD and the HD is used as the main file storage drive. iPhoto is installed on the SDD and its library of pictures are on the HD. My latest photo imports are working fine but the older pictures can't be properly opened, I get the following warning everytime I double click on a thumbnail:
Clicking on "Cancel" gets the following responce:
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I'm thinking about trying out Aperature but want to get this linking problem sorted out first.
Any ideas how I should go about relinking "thousands" of pictures..?

Are you running a Managed or a Referenced Library?
A Managed Library, is the default setting, and iPhoto copies files into the iPhoto Library when Importing. The files are then stored in the Library package
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Migrating to new imac 24"...BIG problem

Got my new imac 24"..connected it to old G4 733...connected them with firewire and used migration assistant.
NOW...there seems to be none of my old stuff on the new imac AND the g4 ,when started,beeped three times then power light flashes.
AAAAGHH!!!
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Getting really concerned that i may lose all my stuff on old G4!!!
Thanks in advance

It does seem a million to one chance you'd have a hardware failure at the time you were migrating to a new computer. Have you tried starting the old G4 without anything attached, literally anything and then perhaps just a keyboard, mouse and monitor?
In the worst case if you do need to remove the hard drive, you just lift the ring on the right hand panel of the computer case, drop the side down, unplug the ribbon and power cable from the drive, undo a screw to remove the drive and it's carrier from the computer and then undo a further four screws to remove the drive from the carrier. Installation instructions can be found here in the ATA Hard Drive section, assuming your computer is a Quicksilver (although you'd be doing the reverse to remove the drive):
http://docs.info.apple.com/article.html?artnum=75314
FireWire or USB enclosures aren't that expensive and once you've installed the drive (according to the supplied instructions) you'd just connect it up to your new Mac via FireWire or USB.
As I say though, it's perhaps a last resort if you can't get your old G4 to start.

CS4 migration to new iMac results in fatal error

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