CS4 no video when capture

I'm using Premiere CS4 to capture footage, and everything shows up fine during capture, but once it is captured, and I play the video in Premiere, there is only audio and no video. I am capturing from a Canon Vixia HV40, however the footage was shot on a Sony Carl Zeiss MiniDV (it didn't have a firewire port). I have it set to NTSC 29.93fps, standard, which is what it was filmed on. Please tell me how to fix this problem.

Try the capture: settings>device control>options>DV \ HDV device settings> device brand and device type. Are they set properly?
I don't see the Canon Vixia in the list of camera models there. In that case you can try different alternatives from the list. Try using a similar model from the list.
In case of emergency, you can also capture with movie maker and then import your footage.

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acyclone wrote:
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CS4 no video when capture

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