CS4 Premiere crashing on Lenovo T61p with NAVIDIA FX 570M
Hello
We have been using CS3 on all our Lenovo laptops with great succese.
So, we decided to try CS4 since we tried it on our desktops and loved it.
Basically we ran into the same problem as many other post I found on Google.
Everything from CS4 Creative Suites installs and runs great, except for Premiere and Ancore.
Premiere opens fine but if I try to open a time line it emediatly crashes.
All the post pointed to a video driver conflict and recommended upgrading the driver which I did, but have the same problem. Original driver was Version 6.14.11.0133 and now updated to the latest offered by Lenovo 6.14.11.7715.
I have tried to uninstall and re-install CS4 several times.
Adobe suggested we try NIVIDIA's drivers but according to NIVIDIA we can only use Lenovo's drivers.
Adobe specs are not to clear, but from what I gather this video card in this laptop will not work no matter what we do?
Laptop specs:
Lenovo Thinkpad T61p
Video card: NVIDIA Quadro FX 570M with latest driver 6.14.11.7715
Intel Core 2 Duo T7800 2.6Ghz
Ram 2GB
Hard Drive 70G
Windows XP SP3 all updates instaled
Just looking to get an answer if this laptop can run CS4 or not.
Tried emailing Adobe, but no response. We are presently in Asia and dont want to call customer service and sit on hold at $2 a minute.
Hope someone can help.
Kris
Feral Cat Films
As I wrote in the original post, I already tried the new driver and old driver both. Neither works.
From what I'm reading CS4 only works on PC desk tops and ONLY Mac Laptops. Thanks Adobe, great job sending everyone over to Apple.
Maybe you should pass all the "CS4 crashing" postings around after the next round of layoffs...
Kris
Similar Messages
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CS4 Premiere (and Encore) crash on opening with blue screen
I have been having a terrible time with CS4 Premiere Pro crashes over the last month or so. Initially PP would just disappear from the screen as it was opening up, and if it didn't crash it was quite often after the Matrox RT.X2 logo came up after selecting the project to open. I had less problems starting a new project than opening a previous one. Sometimes it would open and crash during the work process without warning...forcing me to save after every change. Then it got worse.
I looked to the Adobe CS4 bulletin on crashes and it was suggested to update drivers. The first driver I looked at needed an update (Nvidia Quadro FX1500 256 MB) so I had their download service do the work and installing. During the process it stopped with 'Nvidia display pannel extension cannot install due to a version mismatch. Resetting the display drives may solve this problem' without any suggestions on how to do that. I have 2 Dell 24" monitors slightly different from each other but worked great before all this.
From this point everything got even worse. System Restore to the previous day did nothing. Everytime I tried to open Premiere (or Encore) the whole computer crashed (blue screen) and restarted automatically. I can no longer play any video without crashing -- not an AVI, MOV, WMV, etc. Not even a finished DVD will play on the computer now.
I have the latest versions updates of Premiere Pro 4.2.1 as well as the Matrox RT.X2 tools.
While the Nvidia driver update situation made the situation worse, I was having problems with Premiere Pro CS4 way before this with 'instant' crashes and no warnings. Strange that Photoshop CS4 works just fine as this has evolved into a video problem...and I need your help to get PP running again.
I'm not a techie so please reply in novice language. When CS4 came out it took Matrox quite a while to get off 'beta' tools upgrade so I waited until it was off beta (April 2010) and had my computer hardware expert upgrade my computer with CS4 and the new Matrox install -- way too technical for me to do. It worked great...until about a month ago when all this started.
I don't think the equipment I have now on my 2006 computer would work with CS5 - maybe you can look below and tell me.
For reference, here is my equipment: XP Professional SP 3; AMD Athlon 64 x 2 dual core processor; 4800+ 2.41 GHz, 3.25 GB RAM; Nvidia Quadro FX1500 256MB; 2 Dell monitors - 2407WFP and ST2410; Matrox RT.X2; 2TB WE Raid Edition SATA 16MB; Blu-Ray burner BDR-2058BK; Pioneer 111 Dual Layer DVD Rewrite Burner; Sound Blaster Audigy4 24 Bit; Built in FD controller 2 IDE on the main board.
BrianThanks harm for your suggestions but I'm lost. I am not a techie. Went to your thread on building a new computer and it was way way over my head...so I'm back here asking for your suggestions as I couldn't even figure out how to copy/paste my equipment listed above and post this message there instead.
Took my box back to the vendor who put it together for me in 2006 for $6000 and he's going to try and get it up and running again for me. I told him about your recommendation to lose the Matrox and he doesn't think it's the problem if I want fast rendering, etc. He says he's used RT.X2 in a ton of systems he's put together and work just fine. He's going to try getting my present computer running, first of all without any new additions and then make suggestions. It ran beautifully under CS2, so much so I skipped CS3 and was very late adding on CS4 ... and that's when the problems started. Perhaps CS4 was just too demanding for my 2006 equipment...which probably means CS5 is even more demanding.
So....two questions:
1. If I upgrade what I've got, where do I start? Or is it worth upgrading or better to start brand new (budget problems no doubt)
2. If I start brand new, what do I put in the new box? I looked at your 3 different cost areas and the budget config is probably not what I need but warrior level too high. Even the middle road you recommened looks a little low for what I want to do making BR disks, but you would know.
I assume some of the current equipment I've got could still be used, perhaps even the Matrox if that keeps costs down by not having to replace it with something else. There is a new C drive for my programs and a new 2TB internal hard drive for files (which I mirror backup to an external 2TB drive).
Could you make some build recommendations that I could give to my vendor? Many thanks.
Brian
ps...how do you copy/paste on this forum? -
CS4 - Premiere Pro crashing with Import
Bought today and installed CS4 - all app's work great EXCEPT Premiere Pro, which crashes every time I try to import a file. I am computer literate and have checked all possibilities. This seems to be a dead-end - something I have never encountered in the last 15 years of computing! All I can think to do is to call the shop tomorrow and ask for a refund. I have downloaded the CS4 Premiere patch but that did not help. I want my money back!! I should have read these forums before counting on Adobe to get CS4 right!!
Good luck to you all,
Bowen>if you give enough details somebody somewhere just might be able to explain why
Not likely, since he has checked all possibilities. ;)
Cheers
Eddie
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CS4 Program crashes Premiere and Encore ALL the time
I have a Toshiba Qosmino with T2400 running at 1.83 Ghz, 4 GB ram at 1.83 Ghz, Windows XP Sev pac 3...Nvida Gforce 7300 video. no viris programs running. Do have approx 51 processes running. Have tried to shut down all possible process and same crashes.
The two programs that crash all the time are Premiere and Encore CS4
Premiere will start some times and sometimes not. One interesting point it seems to open with less crashes when other programs are running i.e Outlook, strange..... I've tried a new project, importing a CS3 project seems to make no difference.
Encore crashes "EVERYTIME"... tried to import from Premier into Encore.. when the timeline is clicked in Encore it crashes. Tried a new project in Encore same problem.
I have uninstalled CS3 and uninstalled CS4. Reinstalled CS4 same problems.
All the rest of the programs open and run fine....
any suggestions.... thanks!Hi,
The Graphics card is crashing, but no idea what the cause may be.
Have you blown the dust out lately?
Get Temperature Monitor to see if it's heat related...
http://www.bresink.com/osx/TemperatureMonitor.html
EtreCheck is a simple little app to display the important details of your system configuration and allow you to copy that information to the Clipboard. It is meant to be used with Apple Support Communities to help people help you with your Mac.
http://www.etresoft.com/etrecheck -
CC Premiere Pro crashes on start up with "Not Responding"
CC Premiere Pro crashes on start up with "Not Responding".
Tried:
1. Reboot
2. Updating Graphics Drivers.
3. Removing Red Giant Plug-Ins from my current Adobe Common Folder.
4. Running in compatibility mode for Windows 7
5. Running as Admin
All Failed.
Got a film deadline in 24 hours, really need this fixed like 5 hours ago. Any help would be amazing.Type Crash on Launch into the forum search. You'll get all the known fixes.
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I am using Adobe Suite CS4 and have had no problems with it until today. InDesign, Photoshop and Illustrator keep crashing!! I've uninstalled and reinstalled to no avail. I've also cleared the cache. Help!
Ok, thanks for your help. I believe I pasted all the info from your answer. Since Photoshop and inDesign are crashing as well, will you need that too?
May 8 16:04:41 iMac com.apple.launchd.peruser.501[126] ([0x0-0x4d04d].com.adobe.illustrator[493]): Job appears to have crashed: Segmentation fault: 11
May 8 16:04:42 iMac ReportCrash[496]: Saved crash report for Adobe Illustrator[493] version 367 (14.0.0) to /Users//Library/Logs/DiagnosticReports/Adobe Illustrator_2014-05-08-160442_-iMac.crash
May 8 16:04:42 -iMac ReportCrash[496]: Removing excessive log: file://localhost/Users/xxxxxx/Library/Logs/DiagnosticReports/Adobe%20Illustrato r_2014-05-06-152657_-iMac.crash
Process: Adobe Illustrator [273]
Path: /Applications/Adobe Illustrator CS4/Adobe Illustrator.app/Contents/MacOS/Adobe Illustrator
Identifier: com.adobe.illustrator
Version: 367 (14.0.0)
Code Type: X86 (Native)
Parent Process: launchd [131]
Date/Time: 2014-05-06 15:29:44.038 -0700
OS Version: Mac OS X 10.7.5 (11G63b)
Report Version: 9
Interval Since Last Report: 353 sec
Crashes Since Last Report: 6
Per-App Interval Since Last Report: 11182846 sec
Per-App Crashes Since Last Report: 7
Anonymous UUID:
Crashed Thread: 0 Dispatch queue: com.apple.main-thread
Exception Type: EXC_BAD_ACCESS (SIGSEGV)
Exception Codes: KERN_INVALID_ADDRESS at 0x00000000ffffff5a
VM Regions Near 0xffffff5a:
--> shared memory 00000000ffff0000-00000000ffff2000 [ 8K] r-x/r-x SM=SHM
Application Specific Information:
objc[273]: garbage collection is OFF
Thread 0 Crashed:: Dispatch queue: com.apple.main-thread
0 AdobePDFL 0x024104cd ASrealloc + 737
1 AdobePDFL 0x0236f588 CosDocEnumEOFs + 27326
2 AdobePDFL 0x0236d907 CosDocEnumEOFs + 20029
3 AdobePDFL 0x0236fd46 CosDocEnumEOFs + 29308
4 AdobePDFL 0x0227d782 ASTextIsEmpty + 1146
5 AdobePDFL 0x0212779f PDFontPSFlushIncrGlyphList + 65853
6 AdobePDFL 0x02127966 PDFontPSFlushIncrGlyphList + 66308
7 AdobePDFL 0x02129f93 PDFontPSFlushIncrGlyphList + 76081
8 AdobePDFL 0x0212cae6 PDFontPSFlushIncrGlyphList + 87172
9 AdobePDFL 0x02111b26 PDFLPrintDoc + 6322
10 AdobePDFL 0x021dccac PDSetHostEncoding + 2412
11 AdobePDFL 0x021dce02 PDSetHostEncoding + 2754
12 AdobePDFL 0x02114eba PDFLInitFriends + 2122
13 AdobePDFL 0x021149c8 PDFLInitFriends + 856
14 com.adobe.illustrator.plugins.PDF Suite 0x16884096 PluginMain + 163654
15 com.adobe.illustrator.plugins.PDF Suite 0x16883b61 PluginMain + 162321
16 com.adobe.illustrator.plugins.PDF Suite 0x168840f2 PluginMain + 163746
17 com.adobe.illustrator.plugins.PDF Suite 0x16862872 PluginMain + 26402
18 com.adobe.illustrator.plugins.PDF Suite 0x16862c7b PluginMain + 27435
19 com.adobe.illustrator.plugins.PDF Suite 0x1685c1f3 PluginMain + 163
20 com.adobe.illustrator 0x006a93ff 0x1000 + 6980607
21 com.adobe.illustrator 0x006a89c6 0x1000 + 6977990
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23 com.adobe.illustrator 0x00586e2d 0x1000 + 5791277
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26 com.adobe.illustrator 0x0053d599 0x1000 + 5490073
27 com.adobe.illustrator 0x00515187 0x1000 + 5325191
28 com.adobe.illustrator 0x00b0517a AWS_CUI_RevertAlert(OpaqueWindowPtr*, adobe::aws::gen::String<unsigned short>&, adobe::aws::gen::String<unsigned short>&) + 524022
29 com.adobe.illustrator 0x00a181df AWS_CUI_GetVersionComments(OpaqueWindowPtr*, adobe::q::QDocument&, adobe::q::QString&, adobe::q::QAttributeList&, adobe::q::QDocument*, adobe::q::QProject*, long) + 43387
30 com.adobe.illustrator 0x0004210a 0x1000 + 266506
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32 com.adobe.illustrator 0x0053a574 0x1000 + 5477748
33 com.adobe.illustrator 0x00b03d77 AWS_CUI_RevertAlert(OpaqueWindowPtr*, adobe::aws::gen::String<unsigned short>&, adobe::aws::gen::String<unsigned short>&) + 518899
34 com.adobe.illustrator.plugins.PDF Format 0x10122118 0x1010f000 + 78104
35 com.adobe.coretech.adm 0x0dd83d85 0xdd7b000 + 36229
36 com.adobe.coretech.adm 0x0dd8c62f 0xdd7b000 + 71215
37 com.adobe.coretech.adm 0x0dd8d7fb 0xdd7b000 + 75771
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39 com.adobe.coretech.adm 0x0dd93c53 0xdd7b000 + 101459
40 com.adobe.illustrator.plugins.PDF Format 0x101200bd 0x1010f000 + 69821
41 com.adobe.illustrator.plugins.PDF Format 0x1011a56a 0x1010f000 + 46442
42 com.adobe.illustrator.plugins.PDF Format 0x101442e7 PluginMain + 2927
43 com.adobe.illustrator.plugins.PDF Format 0x1014391e PluginMain + 422
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54 com.adobe.illustrator 0x000a263a 0x1000 + 661050
55 com.apple.AE 0x91fb8e0b InvokeAEEventHandlerUPP + 29
56 com.adobe.illustrator.plugins.Scripting Support 0x0e3794e6 0xe359000 + 132326
57 com.adobe.illustrator.plugins.Scripting Support 0x0e3f4dcb PluginMain + 605
58 com.apple.AE 0x91fa3045 aeDispatchAppleEvent(AEDesc const*, AEDesc*, unsigned long, unsigned char*) + 202
59 com.apple.AE 0x91f8cb67 _ZL25dispatchEventAndSendReplyPK6AEDescPS_ + 43
60 com.apple.AE 0x91f8ca54 aeProcessAppleEvent + 253
61 com.apple.HIToolbox 0x93410a86 AEProcessAppleEvent + 103
62 com.apple.HIToolbox 0x9359ead1 AEProcessEvent + 162
63 com.apple.HIToolbox 0x9349752f HIStdAppHandler::HandleEvent(OpaqueEventHandlerCallRef*, TCarbonEvent&) + 181
64 com.apple.HIToolbox 0x934984ce TEventHandler::EventHandler(OpaqueEventHandlerCallRef*, OpaqueEventRef*, void*) + 58
65 com.apple.HIToolbox 0x9358bc0c _InvokeEventHandlerUPP(OpaqueEventHandlerCallRef*, OpaqueEventRef*, void*, long (*)(OpaqueEventHandlerCallRef*, OpaqueEventRef*, void*)) + 36
66 com.apple.HIToolbox 0x93407313 _ZL23DispatchEventToHandlersP14EventTargetRecP14OpaqueEventRefP14HandlerCallRec + 1602
67 com.apple.HIToolbox 0x93406790 _ZL30SendEventToEventTargetInternalP14OpaqueEventRefP20OpaqueEventTargetRefP14H andlerCallRec + 482
68 com.apple.HIToolbox 0x934065a8 SendEventToEventTargetWithOptions + 75
69 com.apple.HIToolbox 0x9341c1c6 _ZL29ToolboxEventDispatcherHandlerP25OpaqueEventHandlerCallRefP14OpaqueEventRef Pv + 3152
70 com.apple.HIToolbox 0x934077ce _ZL23DispatchEventToHandlersP14EventTargetRecP14OpaqueEventRefP14HandlerCallRec + 2813
71 com.apple.HIToolbox 0x93406790 _ZL30SendEventToEventTargetInternalP14OpaqueEventRefP20OpaqueEventTargetRefP14H andlerCallRec + 482
72 com.apple.HIToolbox 0x9341b571 SendEventToEventTarget + 76
73 com.adobe.illustrator 0x00080d3e 0x1000 + 523582
74 com.apple.HIToolbox 0x9358bc0c _InvokeEventHandlerUPP(OpaqueEventHandlerCallRef*, OpaqueEventRef*, void*, long (*)(OpaqueEventHandlerCallRef*, OpaqueEventRef*, void*)) + 36
75 com.apple.HIToolbox 0x93407313 _ZL23DispatchEventToHandlersP14EventTargetRecP14OpaqueEventRefP14HandlerCallRec + 1602
76 com.apple.HIToolbox 0x93406790 _ZL30SendEventToEventTargetInternalP14OpaqueEventRefP20OpaqueEventTargetRefP14H andlerCallRec + 482
77 com.apple.HIToolbox 0x934065a8 SendEventToEventTargetWithOptions + 75
78 com.apple.HIToolbox 0x9341c1c6 _ZL29ToolboxEventDispatcherHandlerP25OpaqueEventHandlerCallRefP14OpaqueEventRef Pv + 3152
79 com.apple.HIToolbox 0x934077ce _ZL23DispatchEventToHandlersP14EventTargetRecP14OpaqueEventRefP14HandlerCallRec + 2813
80 com.apple.HIToolbox 0x93406790 _ZL30SendEventToEventTargetInternalP14OpaqueEventRefP20OpaqueEventTargetRefP14H andlerCallRec + 482
81 com.apple.HIToolbox 0x9341b571 SendEventToEventTarget + 76
82 com.apple.HIToolbox 0x9358ba58 ToolboxEventDispatcher + 82
83 com.apple.HIToolbox 0x9358bb87 RunApplicationEventLoop + 236
84 com.adobe.illustrator 0x00080f83 0x1000 + 524163
85 com.adobe.illustrator 0x000d84ab 0x1000 + 881835
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87 com.adobe.illustrator 0x00003672 0x1000 + 9842
88 com.adobe.illustrator 0x00003599 0x1000 + 9625
Thread 1:: Dispatch queue: com.apple.libdispatch-manager
0 libsystem_kernel.dylib 0x95f0a90a kevent + 10
1 libdispatch.dylib 0x96fb6e04 _dispatch_mgr_invoke + 969
2 libdispatch.dylib 0x96fb5853 _dispatch_mgr_thread + 53
Thread 2:
0 libsystem_kernel.dylib 0x95f0a02e __workq_kernreturn + 10
1 libsystem_c.dylib 0x95542ccf _pthread_wqthread + 773
2 libsystem_c.dylib 0x955446fe start_wqthread + 30
Thread 3:
0 libsystem_kernel.dylib 0x95f0a02e __workq_kernreturn + 10
1 libsystem_c.dylib 0x95542ccf _pthread_wqthread + 773
2 libsystem_c.dylib 0x955446fe start_wqthread + 30
Thread 4:
0 libsystem_kernel.dylib 0x95f0983e __psynch_cvwait + 10
1 libsystem_c.dylib 0x95544e78 _pthread_cond_wait + 914
2 libsystem_c.dylib 0x954ec82a pthread_cond_wait + 48
3 com.adobe.amt.services 0x047c9552 AMTConditionLock::LockWhenCondition(int) + 46
4 com.adobe.amt.services 0x047c4995 _AMTThreadedPCDService::PCDThreadWorker(_AMTThreadedPCDService*) + 115
5 com.adobe.amt.services 0x047c95b0 AMTThread::Worker(void*) + 20
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7 libsystem_c.dylib 0x955446de thread_start + 34
Thread 5:
0 libsystem_kernel.dylib 0x95f0983e __psynch_cvwait + 10
1 libsystem_c.dylib 0x95544e78 _pthread_cond_wait + 914
2 libsystem_c.dylib 0x95544f7b pthread_cond_timedwait_relative_np + 47
3 com.apple.CoreServices.CarbonCore 0x9ad0f3a7 TSWaitOnConditionTimedRelative + 178
4 com.apple.CoreServices.CarbonCore 0x9ad0f11d TSWaitOnSemaphoreCommon + 490
5 com.apple.CoreServices.CarbonCore 0x9ad0ef2e TSWaitOnSemaphoreRelative + 24
6 com.apple.CoreServices.CarbonCore 0x9ad84398 TimerThread + 292
7 libsystem_c.dylib 0x95540ed9 _pthread_start + 335
8 libsystem_c.dylib 0x955446de thread_start + 34
Thread 6:
0 libsystem_kernel.dylib 0x95f0983e __psynch_cvwait + 10
1 libsystem_c.dylib 0x95544e21 _pthread_cond_wait + 827
2 libsystem_c.dylib 0x954f542c pthread_cond_wait$UNIX2003 + 71
3 com.apple.CoreServices.CarbonCore 0x9ad9de62 TSWaitOnCondition + 124
4 com.apple.CoreServices.CarbonCore 0x9ad0f37d TSWaitOnConditionTimedRelative + 136
5 com.apple.CoreServices.CarbonCore 0x9ad7167f MPWaitOnQueue + 200
6 AdobeACE 0x0130a38d 0x12d9000 + 201613
7 AdobeACE 0x01309d85 0x12d9000 + 200069
8 com.apple.CoreServices.CarbonCore 0x9ad725e0 PrivateMPEntryPoint + 68
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10 libsystem_c.dylib 0x955446de thread_start + 34
Thread 7:
0 libsystem_kernel.dylib 0x95f0983e __psynch_cvwait + 10
1 libsystem_c.dylib 0x95544e21 _pthread_cond_wait + 827
2 libsystem_c.dylib 0x954f542c pthread_cond_wait$UNIX2003 + 71
3 com.apple.CoreServices.CarbonCore 0x9ad9de62 TSWaitOnCondition + 124
4 com.apple.CoreServices.CarbonCore 0x9ad0f37d TSWaitOnConditionTimedRelative + 136
5 com.apple.CoreServices.CarbonCore 0x9ad7167f MPWaitOnQueue + 200
6 AdobeACE 0x0130a38d 0x12d9000 + 201613
7 AdobeACE 0x01309d85 0x12d9000 + 200069
8 com.apple.CoreServices.CarbonCore 0x9ad725e0 PrivateMPEntryPoint + 68
9 libsystem_c.dylib 0x95540ed9 _pthread_start + 335
10 libsystem_c.dylib 0x955446de thread_start + 34
Thread 8:
0 libsystem_kernel.dylib 0x95f0983e __psynch_cvwait + 10
1 libsystem_c.dylib 0x95544e21 _pthread_cond_wait + 827
2 libsystem_c.dylib 0x954f542c pthread_cond_wait$UNIX2003 + 71
3 com.apple.CoreServices.CarbonCore 0x9ad9de62 TSWaitOnCondition + 124
4 com.apple.CoreServices.CarbonCore 0x9ad0f37d TSWaitOnConditionTimedRelative + 136
5 com.apple.CoreServices.CarbonCore 0x9ad7167f MPWaitOnQueue + 200
6 AdobeACE 0x0130a38d 0x12d9000 + 201613
7 AdobeACE 0x01309d85 0x12d9000 + 200069
8 com.apple.CoreServices.CarbonCore 0x9ad725e0 PrivateMPEntryPoint + 68
9 libsystem_c.dylib 0x95540ed9 _pthread_start + 335
10 libsystem_c.dylib 0x955446de thread_start + 34
Thread 9:
0 libsystem_kernel.dylib 0x95f07c22 mach_msg_trap + 10
1 libsystem_kernel.dylib 0x95f071f6 mach_msg + 70
2 com.macromedia.Flash Player.authplaylib 0x1390763e ExternalPlayer_Initialize + 1865604
3 libsystem_c.dylib 0x95540ed9 _pthread_start + 335
4 libsystem_c.dylib 0x955446de thread_start + 34
Thread 10:
0 libsystem_kernel.dylib 0x95f0983e __psynch_cvwait + 10
1 libsystem_c.dylib 0x95544e78 _pthread_cond_wait + 914
2 libsystem_c.dylib 0x954ec82a pthread_cond_wait + 48
3 com.macromedia.Flash Player.authplaylib 0x13733ba6 0x1344c000 + 3046310
4 com.macromedia.Flash Player.authplaylib 0x13755f81 ExternalPlayer_Initialize + 90311
5 com.macromedia.Flash Player.authplaylib 0x13733f98 0x1344c000 + 3047320
6 libsystem_c.dylib 0x95540ed9 _pthread_start + 335
7 libsystem_c.dylib 0x955446de thread_start + 34
Thread 11:
0 libsystem_kernel.dylib 0x95f0983e __psynch_cvwait + 10
1 libsystem_c.dylib 0x95544e78 _pthread_cond_wait + 914
2 libsystem_c.dylib 0x954ec82a pthread_cond_wait + 48
3 com.macromedia.Flash Player.authplaylib 0x13733ba6 0x1344c000 + 3046310
4 com.macromedia.Flash Player.authplaylib 0x13755f81 ExternalPlayer_Initialize + 90311
5 com.macromedia.Flash Player.authplaylib 0x13733f98 0x1344c000 + 3047320
6 libsystem_c.dylib 0x95540ed9 _pthread_start + 335
7 libsystem_c.dylib 0x955446de thread_start + 34
Thread 12:
0 libsystem_kernel.dylib 0x95f0983e __psynch_cvwait + 10
1 libsystem_c.dylib 0x95544e78 _pthread_cond_wait + 914
2 libsystem_c.dylib 0x954ec82a pthread_cond_wait + 48
3 com.macromedia.Flash Player.authplaylib 0x13733ba6 0x1344c000 + 3046310
4 com.macromedia.Flash Player.authplaylib 0x13755f81 ExternalPlayer_Initialize + 90311
5 com.macromedia.Flash Player.authplaylib 0x13733f98 0x1344c000 + 3047320
6 libsystem_c.dylib 0x95540ed9 _pthread_start + 335
7 libsystem_c.dylib 0x955446de thread_start + 34
Thread 13:
0 libsystem_kernel.dylib 0x95f0983e __psynch_cvwait + 10
1 libsystem_c.dylib 0x95544e78 _pthread_cond_wait + 914
2 libsystem_c.dylib 0x954ec82a pthread_cond_wait + 48
3 com.macromedia.Flash Player.authplaylib 0x13733ba6 0x1344c000 + 3046310
4 com.macromedia.Flash Player.authplaylib 0x13755f81 ExternalPlayer_Initialize + 90311
5 com.macromedia.Flash Player.authplaylib 0x13733f98 0x1344c000 + 3047320
6 libsystem_c.dylib 0x95540ed9 _pthread_start + 335
7 libsystem_c.dylib 0x955446de thread_start + 34
Thread 14:
0 libsystem_kernel.dylib 0x95f07d36 mach_wait_until + 10
1 libsystem_c.dylib 0x954ee439 nanosleep + 388
2 com.adobe.illustrator.plugins.Scripting Support 0x0e46489d PluginMain + 458031
3 com.adobe.illustrator.plugins.Scripting Support 0x0e4648fd PluginMain + 458127
4 com.adobe.illustrator.plugins.Scripting Support 0x0e468402 PluginMain + 473236
5 com.adobe.illustrator.plugins.Scripting Support 0x0e464bbf PluginMain + 458833
6 libsystem_c.dylib 0x95540ed9 _pthread_start + 335
7 libsystem_c.dylib 0x955446de thread_start + 34
Thread 0 crashed with X86 Thread State (32-bit):
eax: 0xffffff4a ebx: 0x0236f46a ecx: 0x0000000f edx: 0xbfff75ae
edi: 0xffffff4a esi: 0x00000642 ebp: 0xbfff7558 esp: 0xbfff7540
ss: 0x00000023 efl: 0x00010282 eip: 0x024104cd cs: 0x0000001b
ds: 0x00000023 es: 0x00000023 fs: 0x00000000 gs: 0x0000000f
cr2: 0xffffff5a
Logical CPU: 0
Binary Images:
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Adobe CS4 (64bit) Potoshop, InDesign, Premiere crashes on startup
I am in need of some major help. I have a user who only on his profile Adobe Potoshop, InDesign, and Premiere crash on startup. I've tried most of the basic trouble shooting but still not working. Any Ideas?
Computer Specs:
HP z400 Workstation
Intel Xeon W3520 2.66 8MB/1066
6GB of RAM
ATI FirePro V5700 512MB GraphicsI was going to suggest resetting application preferences, but with multiple applications crashing, perhaps the problem is with the system...
First, I think I'd look to see if there are any updated display drivers available for the user's system, from the web site of the maker of the display adapter (video card).
You can try to see if disabling OpenGL support in Photoshop restores operation: Edit - Preferences - Performance, uncheck [ ] Use OpenGL Drawing.
If you do want to try to reset Photoshop preferences back to defaults, which is known to correct a lot of problems, have the user do this:
1. Press and hold Control - Shift - Alt immediately after starting Photoshop from its shortcut or menu item.
2. When the prompt "Do you want to set preferences back to defaults" comes up, confirm.
Best of luck.
-Noel -
With Latest Update, Premiere CC Crashing at 100% Export, with Increased File Sizes
I'm a bit baffled, and hoping someone can help. With the latest update of Premiere CC, I am having trouble exporting to Vimeo. As a filmmaker and educator in Chicago, I do a lot of exporting to Vimeo, up until now with great success. Over the past few days, not only is Premiere crashing at 100% export, but it seems to be exporting larger files than before (and with fewer Vimeo options, I notice, in Media Encoder). Not only did this happen with a 30-minute class exercise straight out of a Canon camcorder, that inexplicably was being exported at around 3 or 4Gs, but more importantly: I am trying to replace the video file on Vimeo of a feature film of mine, and the EXACT same feature film, at the exact same length (82 minutes), with the exact same export stats, that was 3 GB in all it's past successful exports, is now exporting, inexplicably, as a 9 GB file - it's Vimeo HD 1080 - always is. Nothing has changed at all on my end.
This is a problem, as I have several items to export to Vimeo in the coming days. What's going on?
Thanks,
StephenOne other specific change I've noticed in the export settings is that export is now defaulting to H.264 Match Settings - High Bitrate, whereas before it defaulted to whatever settings I had previously used.
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Premiere crashes with 2 passes but not on 1 pass on flash export?
Premiere crashes with 2 passes but not on 1 pass on flash export. Premiere claim that RAM memory is too low even though I look in task manager that only 4.5 GB is used of 12 GB?
Can anyone confirm this bug and try to render a file from Premiere in flash format with 2 passes?
This is the first bug I found in side Premier CS5.0.2 exept low use of my GTX470 cuda cores.
Regards
Mikael
My system
Intel i7 920
Corsair 12GB (1600MHz)
Asus P6T Deluxe V2
C disk Intel SSD G2 with Windows 7Ultimate 64bit with the latest updates.
Adaptec raid card 3085 with 4x1000GB in a raid 5.
Nvidia GTX470
AJA Kona LHi
Cineform Neo4K
Adobe Creative Suite 5 Production Premium with the latest updates.Yes F4V Huntrex that's my case http://forums.adobe.com/message/3215637#3215637
Exactly my problem and apparently I am far from alone.
Adobe, have you looked and found a solution for this?
Regards
Mikael -
Capture problem with trial SW (CS4 Premiere Pro / Canon DM-MV1E,OPTURA in USA)
Hi,
I have used this camera earlier with older premiere 6.5 with Canopus DVRaptor-RT firewire. Those files I can not use with CS4 Premiere because Canopus is using their own codec?
Now I try with CS4 Premiere Pro with motherboard firewire (Asus P5AD2-E Premium).
Timeline is running in capture window during capture but there is no video and no audio (and no file....). During capture "Capture duration" is 0. When I stop capture there is text "Recorder captures no frames".
Device control works ok (atleast Rew, Play, Stop, FF).
Yes I know my camera is old...... Is it so that this camera don't work anymore with this SW?
AskoI am having a similar issue with trial ver. PPR CS4 but with a Panasonic AG DV2000.
Where did you find the MV1 setting or was that something to do with your cannon settings?
I have the trial ver. loaded on a windows 7 64 box.
I get message to reset my VTR.
No video in capture window.
I currently use the same VTR with Premiere 6 with no issue.
Any ideas ? -
Soundbooth CS4 osx crashes on startup
I've just installed trial version of Soundbooth CS4 to Macbook pro, osx leopard. I have also CS3 web premium suite installed. Each time I try to start soundbooth cs4 (also with shift key pressed) I get weird error message and soundbooth terminates with Adobe Crash Report. On sidenote the same happens with CS4 Premiere Pro trial. Any hints, couldn't find anything by search?
No Client Name has encountered an error.
[/Papago/2.0-gb/MediaCore/ASL/Foundation/Make/Mac/../../Src/DirectoryRegistry.cpp-283]While this bug was fixed prior to release for Windows, I'm surprised to see it on a Mac system. It had to do with the Users or Documents folder being assigned to a drive or network path that was not accessible - the network was down or the drive was disconnected, for example. Is your user account assigned to redirect the Documents path to a network or external drive?
Durin -
CS4: PProHeadless crash in TitleCharacterFactory.dll - unable to render
Hey, guys.
I've spent the better part of the morning searching the forum and it appears that pproheadless crashes are not uncommon. That said, I've not seen anything in discussions yet that leads to a solution, but I may have missed something. So, here's the story. In short, AME crashes about a third of the way through a rendering job on a project reporting that pproheadless has stopped working and pointing a finger at the Titler dll with an access violation (sounds like somebody blew a C++ pointer). Here's the geek stuff on the crash from the event log:
Faulting application name: PProHeadless.exe, version: 0.0.0.0, time stamp: 0x4b04af19
Faulting module name: TitleCharacterFactory.dll, version: 0.0.0.0, time stamp: 0x4b04a39b
Exception code: 0xc0000005
Fault offset: 0x000618fd
Faulting process id: 0xa24
Faulting application start time: 0x01cb2fe6159fb67a
Faulting application path: C:\Program Files\Adobe\Adobe Premiere Pro CS4\PProHeadless.exe
Faulting module path: C:\Program Files\Adobe\Adobe Premiere Pro CS4\TitleCharacterFactory.dll
Report Id: 886e72e8-9bda-11df-8fb9-b8ac6f8200f4
This is a new box with decent horsepower, new install of Windows 7 / CS4. For general specs, see my "Faster Ponies" post: http://forums.adobe.com/message/2974680#2974680.
What I've gleaned from my reading this morning is that the Titler is a bit fragile, and in fact I had numerous instances yesterday in Premiere where I'd be in the titler and the app would crash and vanish. Corrupt fonts were one thing mentioned, but I'm using titles from a Premiere template, Government 1. The project source material is AVCHD, so I'm using the HD versions.
The video is about 9 minutes long. I've just run a test where I render with the titles video track set to not visible. Renders fine. Then I rendered with only the titles track visible. Also renders okay. So, it appears that AME crashes only when trying to render the titles in combination with the other material.
In a previous lifetime on this video, I had converted my AVCHD source material to SD and used it in an SD project. Same title sequences using the same Government 1 template, but no crashes.
So, to summarize: the Titler dll (TitleCharacterFactory.dll) is causing an access violation in PProHeadless.exe when attempting to render a project combining footage and titles, but succeeds when rendering either exclusively. The Titler also causes occasional spontaneous Premiere crashes. Have run the updater for all Adobe products, video card, etc., rebooted the machine numerous times, burned incense, sacrificed chickens and uttered the sacred words of geek frustration multiple times.
I know pproheadless crashes have been done to death, but if anyone has any insights on why the Titler is so flaky and what possible fixes I might explore, I'd be most grateful.
Thanks,
ChrisHey, Rod.
Thanks very much for taking the time. I waded through so many posts I somehow missed that one. I gave it a try this morning, but unfortunately received the same crash at the same roughly 40% point.
I normally have Preview turned off, but turned it on to get a visual of where in the project it's dying. I'd expected it to be at a place lining up with where one of the titles occur, since it's the titler dll that's faulting. Surprisingly, there are no titles within several seconds in either direction. And yet, if I turn off the titles (they're on a Video track of their own) it renders fine, and if I turn everything else off and render just the titles, it's fine. Only the two in combination kill the render.
Now that I have a decent machine I've really been enjoying working with CS4, but the titler thing is a bit disconcerting. Failing on the rendering of the final output means nothing else matters much. My Plan B is to render all output except titles and then bring it all into After Effects to finish the project. While AE is more fun & cool to play with, I mourn the loss of the titler in PPro since sometimes all I need is simple - and quick - titling, an ability that I can no longer trust unless I can find the source of this problem and fix it.
BTW, is it considered a "normal" workflow to just use Premiere for the slice & dice editing and then render the entire video to finish up in AE? I know AE is an FX program, but wonder if it's also used by folks to generate final output of a movie.
On your other note, while I toook Harm's advice on multiple hard drives, etc. I neglected to move the page file, which I'll be doing this afternoon. Doubt it will have any influence on this paticular problem, but I'll take all the speed increases I can get!
Thanks again for digging around on this, man. I do appreciate it.
Chris -
Exporting hdv from Ae to Premiere crashes premiere
hey!
I renderd an hdv1080i file from ae to import in premiere and edit it together with hdv captured from an fx1 into premiere.
for some reason if I import it and then play it from the top it works but if I start scrolling premiere crashes..
I dont understand cause I'm using a standard hdv1080i50 preset to output from ae (cs4)
please help, thanks!
stijeThank you.
I tried to render them earlier, and import from an AVI file, but the 2 sequences came back as different sizes.
They looked the same, and correct when I played them in the source box, but when I brought them to the timeline they were different. Essentially, one of the sequences I had to convert to "fit" instead of 100%....but I couldn't figure out how to do this to one without the changing the other.
Thanks again. I appreciate it. -
Ghost taskbar in Vista Ultimate x64 after undocking T61p with external displays
I use my T61p with the advanced docking station and two external monitors (DVI + VGA).
Frequently when I undock, my taskbar becomes a ghost, in that I only can see a small line that comes up (I have it in autohide) yet totally transparent. No content. I can get it to come back by "killing" the explorer task, and restarting that manually. Yet this erases the power manager part of the lenovo tools in the taskbar.
Anyone any idea why this would be happening?
I do press the undock button, and wait for the "undock complete" message before I physically take it out of the dock.
I have tried to find a reproducable sequence, but have not found any. It does not do it all the time. Just occasionally.
I guess it must be some driver issue, but was wondering if anyone has seen the same.
Message Edited by oskarbosch on 02-16-2009 11:30 AMcould this problem be related to the graphics BSOD and Computer Shutoffs we are see-ing in T61p's?
have you tried running any games like Bioshock, Crisis or Call of Duty 4 ? The demo versions would be enough to tell if its the same thing.
also are both RAM slots used for your memory ?
you might want to see this thread:
http://forums.lenovo.com/lnv/board/message?board.id=T_Series_Thinkpads&thread.id=55
what would be interesting is this is the first time I'm hearing it crash when using video in Skype. I suppose not many persons make video calls.
T61P - 6459-CTO - T7500 2.2Ghz - 4G DDR2 RAM - NV Quadro FX 570M 256mb - 160G 7200 rpm - WSXGA+ 15.4" - Vista Ultimate 32bit -
I installed the CS4 Master Collection suite and had no errors in the installation. I have been using some of the applications without problem. However, when I try to work with Encore CS4 it crashes everytime.
I created a new project and imported some JPG images to create a slideshow. I can't get past this point. Everytime I launch Encore and open the project it crashes. I have tried to create new projects and it makes no difference.
I spoke with Adobe Technical Support and they suggested I start Windows with all of the services disabled. Encore still crashes. They then suggested I uninstall and reinstall the entire suite which would take hours.
I am running Windows XP Sp3 with Core2Duo processor and 2 Gb RAM. I have plenty of available hard drive space.
Has anyone had this problem or have suggestions on what may be causing Encore to crash?I think the problem is with the NVidia GE Force 7xxx series of graphics chips. I have had the exact same issue on a Laptop running a 512Mb GO 7600, and know of folks with a GO 7300 and the same issues.
The trouble is that with a lot of systems (laptops especially) the graphics chips are OEM items - meaning the manufacturers buy scads & scads of them & the original manufacturer does not provide end user support. As soon as internal firmware hits issues, rather than bugfix & update most manufacturers these days obsolete the model & introduce a new one as it is cheaper for them to build them by the container load in China, and to hell with the end user.
None of this is a solution to the problem though.
The biggest problem of all is that unless Adobe fix the problem, then it is not going to go away as it is impossible to update the NVidia chip drivers to the latest versions because of the OEM nature of the product. Go to the NVidia website & you will be politely told to go to the seller of your machine.
This problem is probably going to get a lot worse in the future as well. The only solution I can think of is to
A - Avoid using Laptops unless you can afford to buy a new one each software build.
2 - If using a desktop, avoid buying from Box Shifters and instead either build your own or get someone reputable to do it for you - preferably without using NVidia Graphics cards (They have other, more serious problems as well)
3 - Dump the NVidia Graphics card where possible & go for an ATI device instead.
I also think that the Adobe installer should check this - and tell you - pointedly - your graphics chip/card is not up to the job.
BTW - on Premiere CS4, you will find that 4.0 installs & runs, but the 4.01 update might well kill it.
Maybe you are looking for
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Trying to update a table using DBAdapter and Merge operation. The table has besides other columns creation_date and last_update_date. What is the best way to populate the creation_date and last_update_date to sysdate when inserting a row, and only po