CS4 Printing issues

I am using CS4, Design Premium.  I am, as of recently, unable to print directly from the program.  InDesign and Illustrator crash when I send a document to print.  I can create/save the document as a PDF file and print it but cannot print directly from the program. 

Nobody can tell you anything without proper technical info about your computer, your printer, your print settings and so on.
Mylenium

Similar Messages

  • InDesign CS4 Printing issue

    Hi:
    I use InDesign CS4 in my job as a church office manager. I print bulletins that are usually 3 letter-sized pages, landscape, 2-sided, and newsletters that are 2 11x17 pages, landscape, 2-sided. I'm working in Mac OS 10.5.8.
    Until today, I was using a fairly old HP 8100dn printer. When I upgraded from CS3 to CS4 last summer, I found a strange thing: I couldn't print duplex on letter-sized paper from InDesign. No matter what settings I selected, the printing would not duplex. As a workaround, I had to export everything as a PDF and print from Acrobat, where the duplexing worked fine.
    Weirdly, 11x17 duplex printing worked correctly from InDesign.
    I never solved the problem, but when I posted this on the forum last summer, one responder said that it might have had something to do with the 8100's age and its PostScript Level 2 emulation.
    Just today, my office got a new(er) printer, an HP 8150dn. This one has PostScript Level 3 emulation.
    Precisely the same problem. Letter-sized won't duplex from ID; 11x17 will. Exporting letter-sized documents to PDF and printing from Acrobat is once again the workaround. It's not the worst thing in the world, but it is a bit of a hassle.
    Does anyone have any sort of idea about why this is happening, or better, how it might be fixed?
    Thanks much,
    GT
    PS: ID won't duplex when printing in portrait orientation on letter-sized paper, either.
    Message was edited by: It doesn't work!

    Well, I fixed it, I think… I googled "Printing issues in Mac OS," which led me to install Gutenprint 5.2.5 — whatever the heck that is — and suddenly duplex printing worked in both landscape and portrait on letter-sized paper.
    Unfortunately, and yet not at all surprisingly, I now couldn't print to 11x17 at all. No matter what I did, the printer used Tray 2 (letter), or told me to put custom paper in Tray 1.
    So, as a last-ditch attempt to resolve this before I jumped off the roof, I reset the printer to its factory defaults and deleted all traces of it from Mac OS's Printer and Fax window.
    Then I created one new printer called "8150 (Gutenprint)" using the Gutenprint driver, and one called "8150 (11x17)" using the default HP driver, both using the same IP address. Lo and behold, when I select the one, I can print duplexed on letter size, and when I select the other, I can do the same on 11x17.
    I don't know if this is the sort of thing that a real tech-head would condone, but it finally seems to work. Since I'd never be printing to both printers simultaneously, I figure I can live with this.
    If anyone cares to explain to me in layman's terms what Gutenprint is all about, I'd love to be educated…
    GT

  • Photoshop cs4 printing issue on HP 7680

    Suddenly, my HP OfficeJet 7680 printing from PS CS4 (Vista) - prints only a portion of the photo. For instance, an 8.5 x 11 photo starts out fine, then starts losing pixels as the page progresses. The photo's pixels also shift as it goes.
    Generic printing through Windows' photo printers works fine.
    any thoughts? thanks!!
    Dana

    Believe it or not you might need to reinstall.
    The HP drivers that were installed on my MacBook were the PowerPC version (as opposed to the Intel version) and I had problems. The issue was solved by re-installing the OS which in turn re-installed the print drivers.
    I would try any other advice first, though. A reinstall is a pretty major solution to what could be a minor problem.

  • CS4 Printing Issue

    I am running into situations where the following error message appears when I try to print out of Photoshop CS4:
    Before you can perform printer-related tasks such as page setup or printing a document, you need to install a printer.
    This seems to be document related as I can have multiple documents open and some will print fine on both of my printers while the one that generates this error will not print at all. I tried saving one of problematic documents, which was a .tiff, to both .psd and .jpg and it still got the error when I tried to print it.
    I also tried printing the same document out of Lightroom, while it was open in Photoshop, and Lightroom printed it without any difficulty.
    I looked around on the web and found plenty of posts related to this message, but most of the advise ran along the lines of reinstalling print drivers or Photoshop. Knowing that most of the time I do not get this error - it is only with certain documents - I can't see how any of these suggestions would help.
    Can any one advise on this?

    Both TIFF and JPEG retain the printer metadata. This doesn't solve the issue. You would have to save to a "dumb" format like BMP or TGA that by spec doesn't support any such metadata.
    Mylenium

  • Indesign cs4 printing issues

    i have recently connected my imac to magicolor 2550 and have been trying to print indesign file. Printing does happen but with so many text characters missing. Image is ok. If i converted it to a pdf files the printing is ok. previous to 2550 i had 2450 and with this the printing of indesign file was ok. Does anyone know what the problem is?

    Try this: go into the print driver (the "Setup..." button at the bottom of InDesign's print dialog box) and set your custom paper size there. Then, back in the InDesign dialog, set the Paper Size to "Defined By Driver."
    -Bill

  • Print issue with Photoshop CS4 and Officejet 6500

    I have a Windows 7 Business 64 bits desktop computer. After  installing the Officejet Pro 6500 multifunctional drivers all was  working OK. Images were being printed nice and with the correct size  using Windows print option. After installing Adobe CS4 suite, all images  printed from windows or Photoshop have incorrect size (photoshop prints  it smaller, about 33%, and on upper left corner of the sheet).
    Photoshop sucks but Illustrator print fine. The only way I can print  at the good size in Photoshop, it's when I select Microsoft XPS  document writer as printer and print from there... Not very user friendly !!!
    And  yes, it was always the HP Officejet 6500 E709n fax selected by default  by Photoshop instead of  HP Officejet 6500 E709n !
    Is anybody can say if it's an HP issue or an Adobe issue ??? Why Illustrator print fine and Photoshop don't ???
    Thank's  in advance.

    Deleting the fax printer  associated with this device to allows correct printing is not an  acceptable alternative for me.
    If it is a printer issue, why I can print correctly from Illustrator ???
    dec9 wrote:
     Or: you can go into windows and select a default printer or then the one you use to print with in PS. Then when you are ready to print in PS select the printer. See if that works.
    That's my normal configuration then I can't change nothing when all is ok.
    Thank you very much for your answer ! Maybe anybody have an other solution or explanation.
    Thank's for your patience.

  • Xerox, Win 7, Adobe printing issues

    HELP...2 New computers are Windows 7 with CS4 premium on one and CS4 Standard on the other
    PROBLEM: None of our Adobe files will print correctly to our 2 Xerox printers (7750 and 6350). Even though page layout is correct the documents are printing extremely reduced. We have downloaded and installed the Windows 7 Drivers from Xerox -- but this did not correct the problem. Also it is only the Adobe products (All) that don't print correctly. Big problem for a small design firm.

    PLEASE!!!! Is there anyone I can talk to about our problem with CS4, Windows 7 & and Xerox print issues. The Adobe software is the only one that seems to have a problem printing and since replacing our Xerox printers (7750, 6350) is not currently an option,  I need a resolution. 
    We are a small design firm and I have 4 licenses for CS4.  We generally upgrade every other version -- which means we would be investing in CS6 when it is released. I know we are small potatoes in the Adobe world, but this is business and I can't imagine (just looking at all of the threads online), that someone is not working to find a fix for this.
    We have downloaded and installed the latest Win7 drivers for both printers. This did not resolve the issue.
    HELP -- This is very frustrating. Right now we are saving everything as JPEG files to print -- not a good solution for a graphic design firm.
    Kim Boston
    BCi Creative
    509-465-9775

  • Unusual InDesign/PDF/Printer Issue

    I am currently using InDesign CS3 and Acrobat Professional 8.
    I received a CS4 file that I could not open from another designer, he saved it as a .inx file which opened in CS3. I made the changes to the document, relink the images, and when I would export to pdf, the images in the design will print with a faint box around them, when in fact they are images that are cutout (have no background). 3 images are .tiffs and one is a .psd. They all look fine on a computer screen, but when it prints, the box shows up. We printed the pdf on several different printers and on one printer there is a box around those images. On another printer the box is not there. I'm not sure if its an Indesign issue, PDF issue or a printer issue. I've tried exporting it as PDF/X-1a:2001, that didn't work.
    Please help! Thanks.

    The directory structure for the template files are the same for Desktop and Server.
    When I open up the PDFs generated by both, doing a side by side comparision, the server looks blurry at 125% zoom level while desktop looks sharp.

  • CS4 Printing in an Action creates a negative image print

    I have CS4 on a Windows platform, as a trial. I wanted to see if the printing issues that keep me from using CS3 in production were solved before I bought it.
    Pretty much right out of the chute, I ran into problems. I use actions to get photos formatted to print. The action at the end, it calls Print (in CS2 was called Print with Preview). This Print step is done with modal control to allow different printers or settings to selected.
    This action works fine in CS2 and in CS3. In CS4, the print comes out as a negative image. I have deleted the step from the action and re-recorded it in CS4, still comes out as an negative. Interestingly, if I use a CS2 Print command (not the new Print Preview version) in the action, then it works fine. The problem is extremely repeatable in different action or to different printers. If I disable the print step in the action and just print it without the action, it works fine.
    This to me seems a very repeatable bug.. hopefully it gets on the list to fix.
    Allen

    I waited late to switch to CS4 so the bugs would all be fixed.  Now that I have made the switch, I find I get wild negative images from actions that printed fine under CS2.  Is this in fact a bug and is there a posted work around from Adobe?  jc

  • Adobe printing issues

    We have a situation in which we need our adobe program to default to a different printer than the windows default printer.
    Example:
    We have a dot matrix printer set as windows default printer. We have to keep this as the default printer because we use a program called ADP and it has to have this printer as a default to work.
    We also have a color laser printer that we print with one of our websites that uses adobe. The website automatically prints to which ever printer is selected in adobe. We do not get an option to change it. So it always prints to the dot matrix printer.
    We have found a trick in which we can open adobe, print to the color laser printer, and go to the website and print and it will go to the color printer, but we have to do this all the time.
    Is there a registry entry or something in which we can change the default printer in adobe? I have read about something with adobe remembering the last printer used but I think it is in version 8 or higher.
    Unfortunately, we current have to use version 7 due to some incompatibility with a website we work with.
    Any help would be greatly appreciated.

    PLEASE!!!! Is there anyone I can talk to about our problem with CS4, Windows 7 & and Xerox print issues. The Adobe software is the only one that seems to have a problem printing and since replacing our Xerox printers (7750, 6350) is not currently an option,  I need a resolution. 
    We are a small design firm and I have 4 licenses for CS4.  We generally upgrade every other version -- which means we would be investing in CS6 when it is released. I know we are small potatoes in the Adobe world, but this is business and I can't imagine (just looking at all of the threads online), that someone is not working to find a fix for this.
    We have downloaded and installed the latest Win7 drivers for both printers. This did not resolve the issue.
    HELP -- This is very frustrating. Right now we are saving everything as JPEG files to print -- not a good solution for a graphic design firm.
    Kim Boston
    BCi Creative
    509-465-9775

  • Photoshop CS4 Printer Controls will not center images

    I have two Epson Printers-The Stylus Pro 4000 and the Stylus Photo 1280, both several years old.  I have downloaded and installed the most recent drivers for each.  When printing from CS4 to either printer, and using the "center image" choice, I cannot get the print to be centered with equal margins on opposing sides.  I have read various articles on how to do this, but nothing seems to work.  Any suggestions?

    Thank you Jeff for your response.  I have tried the approach of the 
    custom paper size, but it does not seem to work right on my 
    configuration.  I will keep trying.  Do any of your books deal with 
    another problem which i am having relative to my switch from PC 
    Windows XP to OSX relative to a concurrent switch from CS3 to CS4.  
    The color ICC printer profiles for my Epson 4000 have not been 
    recognized by CS4 printer dialog box, though Lightroom 2 does find 
    them.  They still exist in a file in the Library.  I am not sure 
    whether the OSX operating system and CS4 require a different format 
    for the profiles  (ie. some connection with the Colorsync utiltity?)  
    In any event, I note your new book on CS4 is out.  Would that deal 
    with this issue?
    Dick Davidson
    [email protected]
    1140 Brantley Estates Drive
    Altamonte Springs, Florida 32714

  • Help me solve color and dark print issue with a new monitor recommendation!

    I know, I hate "surveys" too. I'm thinking of attacking my color and dark printing issues w\LR and CS4, by investing in a new monitor. I currently have an 20' early edition Apple Cinema Display. The monitor is the last hardware (software) item in my current upgrade cycle. From those folks who are NOT having color or print problems, what displays are you using (or would recommend)? Ah, and price is an issue. Apologies in advance to those who think this is not appropriate use of the Forum.

    Monitor calibration is the first port of call. Sometimes changing one item in a system is enough to show up a colour management issue. You suggest that the monitor is the last item in your upgrade cycle, what all have you changed? Computer, printer? There may also be a setting you have failed to set when you installed the new software, eg. have you remembered to set relative colorimetric with the black point compensation box ticked, disable colour management in your printer driver and put an appropriate colour profile for your monitor onto the new computer? You also need the correct profile for your printer/paper combination set up in Photoshop.
    If you haven't calibrated your monitor, that on its own will give you poor prints, but all the other bits are needed also.
    Jo

  • Printer Dialog Box in CS4 - Printing Grayscale Images

    I hope I'm not duplicating a new topic. I thought I opened this topic yesterday but I don't seem to be able to locate it in this forum. So, I'll try again. This is a pivotal CS4 question re printer set-up for grayscale images with and without b&w profiles.
    When setting up print parameters for a Grayscale image in PS CS4 I no longer have the option to select "No Color Management." It seems to be available to RGB images but not grayscale. Which leads to the question as to how I set up print parameters to print grayscale images using Advanced Black & White mode. Can you help?
    Regards,
    King Dexter

    As it turns out my original problem has led into a more serious set of color management changes found in CS4. In my case, for instance, I'm finding it difficult to determine the correct way to print untagged, ABW grayscale profiling targets. Others are having similar difficulties with color profiling. Other forums are buzzing as people migrate to PSCS4: Here are just a few examples that hopefully will attract Adobe attention here:
    Excerpt #1:
    Sounds like this should be raised in the PS forums where Chris Cox
    will pick it up. (I raised the colour mgt issues of Bridge there and
    they picked that up.)
    Excerpt #2:
    The deeper explanation going on here has to do with printing interfaces on OS X changing over time. In the past, some printer drivers (notably Canon, with its older iPF series printers) did not interpret the image data appropriately and thus had incorrect driver settings that could not be reset by the user. Photoshop CS3 worked around some of these issues for specific drivers, but did not conform to Apple's OS X specifications for how to pass image data to the print driver, leading to problems elsewhere. With CS4, Adobe has taken the approach of conforming to Apple's latest print driver interface specifications, so CS4 now has the same behavior as LR with regards to printing on OS X.
    However, many print drivers have not been updated to conform to the OS X printing interface, and thus some folks are experiencing printing issues, such as double color-management. This is unfortunate, but it really needs to be addressed by the printer drivers.
    Now, back to the ABW situation: I don't know if Epson has a glitch with the ABW driver under the latest OS X release. I have occasionally seen what you've seen: i.e., I hit "Print" in PS CS4 and nothing comes out. But then I mess around a little with the Epson printer driver configuration and then it works.
    In particular, I found that if I had an older "saved setting" or preset within the Epson driver that I used to recall a particular ABW driver setting, then it would fail. So I deleted all my Epson driver presets and started again from scratch (manually selecting media type, color mode, ABW settings, paper config, etc.) Then I haven't had any trouble printing ABW images since.
    Excerpt #3
    I've done some testing of various color management approaches and it is indeed
    confusing.
    Here's what I've deduced using CS3 and CS4 with drivers printing stepwedges.
    CS3 with No Color Mgmt I consider the "correct" result. The driver gets 21
    evenly stepped values.
    With CS4, only Photoshop Manages Color with Print Profile = Working Gray Space
    gives the identical results. (assuming grayscale, untagged file).
    Printer Manages Color makes a default conversion to Generic Gray Profile which
    is a gamma 1.8 profile. If you happen to use GG 1.8 as a working space this conversion may not hurt but if you use GG 2.2 it'll darken the print. I think this has been true in PS for
    several versions.
    To make things more complicated OS X 10.5 has a new print dialog pane called
    Color Matching which allows you to select Colorsync vs driver based mode and ICC profiles. I
    don't know how this will affect things -- I'd leave it alone.
    No Color Management is selectable with an RGB file but I just got blank pages
    with this option.
    -- QTR definitely received a blank page from the system. This is probably
    related to your
    ABW printing not working.
    Note that the CS4 documentation specifically states to use No CM for making
    custom ICC profiles.

  • Mac O/S X with CS3 printing issues to a Xerox

    I have multiple systems running 10.4.x and 10.5.x using CS3. We can get Acrobat to print when we select "Print as Image", all other applications in the suite will NOT print until we convert them to a PDF. Things were fine when we were using CS2, but once we upgraded all our systems to CS3 we've had nothing but printing issues. What can we expect when CS4 is pushed out?!? Does any one have any recommendations how to FIX this printing problem, we've reloaded our print drivers multiple times, but NO luck?
    Thanks for any ideas or resolutions.
    Bob

    Reset the printing subsystem and then make sure you install the latest
    printer drivers.
    Mike

  • Printing Issues with HP OfficeJet 100 and Windows 8.1

    We use HP OfficeJet 100 mobile printers and have a printing issue.When we print the printer acts as if it is going to print and then prints one blank page.Printer will not print even though it is showing as default printer.Printer will just stop printing in the middle of a document, even in the middle of printing out a page. We are printing via the USB cableWe are using Windows 8.1We are connecting to laptopsWe have been using the HP mobile range of printers since 2004 and have only experienced these issues since we moved the laptops onto Windows 8/8.1 We have:Uninstalled and reinstalled the printer drivers – this fixed this issue for a short while and then it reappeared againCalled HP support and they directed us to the driver support page which had the latest print drivers, uninstalled and reinstalled drivers with them on the phone. This initially fixed the problem and then it returned a few days laterAfter trawling the support forums found directions to change the print processor to “WinPrint” – No effect as the processor was already on this settingDownloaded the HP diagnostic tool – HP Print and Scan Doctor – didn’t fix anything Any further help would be much appreciated.

    Hello there Lawrence, Welcome to the Forums! I hope you enjoy your experience
    I noticed your post about the troubles you are running into when you attempt to install your OJ 6100 printer on your Windows 8.1 laptop. I read all of your attempts and seen you have tried several methods to try and get the installation to complete successfully.
    I would like to make some suggestions that may help. Let me know how it goes!
    1. Check that Internet Explorer pop-up blockers are turned off before downloading the installer
    Internet Explorer Pop-up Blocker: How do I turn off Pop-up Blocker?
    Try to install
    2. If you're running McAfee Live Safe or any other firewall, please temporarily disable the "real time scanning".
    How to disable realtime scans
    Try the install
    3. Go to the start screen (you may also press the windows key + R to open the run box) and type %WINDIR% this should show the windows folder.
    Click on the folder and scroll until you see files. Look for a filed named "HPWINS*.DAT" (the * is for a number that varies) remove this file and try the installation.
    Try the install
    Enjoy your Monday!
    R a i n b o w 7000I work on behalf of HP
    Click the “Kudos Thumbs Up" at the bottom of this post to say
    “Thanks” for helping!
    Click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution!

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