CS4 Pro Export to Media Encoder has Audio, Titles, w/out Video

My Sequence is complete and looks great in the Program playback. I am exporting through Media Encoder and all goes well. I Media Encoder the Output looks great as well! The encoding takes about three minutes ends successfully. Yet, when I open the movie I have sound, titles all without video (black screen). I have tried many output formats including quitcktime & h.264 and different presets all with the same result. What's up?

Thanks for the assist! My Export Settings for my latest attempt:
Format: Quicktime / Preset: NTSC DV
Video: 720x480, 29.97 (fps), lower, quality
Audio: 48000 Hz, Stereo, 16 biy
DV/DVCPRO - NTSC
Anything else?

Similar Messages

Premiere Pro CC not queuing exports into Media Encoder CC

I try to make this simple...
standard export from PP CC to ME CC
File -> export -> media, then hit queue.
Media encoder opens and just sits there. Left it for hours to see if anything would ever happen, and nothing ever did.
I've restarted the programs and machine dozens of times and that does nothing.
I can still export from PP CC.
I have no CS6 products left on my box.
I also tried to open the project from Media Encoder and load the sequence that way with no luck.
Thanks for the help!
On a Mac Pro
Premiere version 7.0.1
Media Encoder version 7.0.1.58
Adobe Creative Cloud for Teams Member (so it's licenced and updated to the fullest)

rforgaard wrote:
I had this exact same problem, and I figured out the solution in my case. I know the original problem report is ancient, but there are recent replies, so I am adding my solution here. I spent untold hours figuring this out, so hopefully this will save someone else some time.
There can be other causes to this problem, I'm sure. I'm just telling you about what fixed this problem for me.
Just to clarify, here is the symptom: Running Windows 8.1. Standard export from Premiere Pro CC 2014.2 to Media Encoder CC 2014.2, using File -> Export -> click Queue. Media Encoder opens and just sits there. Premiere Pro is hung and has to be forcibly terminated.
I spent countless hours on this. I thought I had messed up my computer's configuration somehow, so (believe it or not) I re-installed Windows on a freshly formatted hard disk, re-installed Creative Suite, same problem. (I can't believe I wasted all that time; I feel like a dummy.)
I finally narrowed it down to a very simple test case with a very tiny one-clip sequence that is less than one second long. Same problem.
It turned out to be a problem in the Premiere Pro project file itself. I suspect that a small file corruption somehow snuck into the project file, that was completely invisible. In that clip in my project, if I removed the "Vocal Enhancer" effect, the problem with exporting to Media Encoder went away. If I then re-added the very same "Vocal Enhancer" effect, the problem was still gone. It must be some small corruption in the ".prproj" file that went away when I removed the "Vocal Enhancer" effect and re-added it again.
NOTE: I DON'T think that there is some kind of bug with the "Vocal Enhancer" effect. I don't think this problem has anything to do with "Vocal Enhancer" per se. It is just some kind of small generic corruption in the project file. When Premiere Pro tries to export that sequence to Media Encoder, the problem occurs. It was just a coincidence in my case that removing and re-adding the "Vocal Enhancer" effect made the problem go away.
BOTTOM LINE: If you find that you have this bug where Premiere Pro hangs when exporting to the Media Encoder queue, try the following: Create a brand new project with a single clip in it, and export it to the Media Encoder queue. If that works, you know that it is not a problem with Premiere Pro in general; it's a problem in your specific project file. Once you've made this determination, make a copy of your original project file, and remove clips from the project until the problem goes away. Keep narrowing it down until you find the clip(s) that are the issue. Then, try removing and re-adding any effects on those clips, or even removing and re-adding the clips themselves, to fix the problem. Eventually, by removing and re-adding a specific effect or clip to your project, the problem will vanish (hopefully). It's just a matter of narrowing down which half of your project the problem occurs in, then which half of that half, etc., until you have it narrowed down to one clip or group of clips that need to be removed and re-added.
Having said all this, it is a bug that ideally should be fixed so someone else doesn't spend untold hours trying to figure out the problem. To that end, I create a tiny ZIP file that just has project file and the single media clip needed to reproduce the problem, along with a small description "READ ME.txt" file that explains the very simple steps to reproduce the problem. I have submitted this as a bug report to Adobe using their official online bug report form at www.adobe.com/cfusion/mmform/index.cfm?name=wishform along with a link to the ZIP file so they can download and reproduce the problem.
If anyone else is curious about reproducing this same bug, you can also download the small ZIP file if you want to. I guarantee it doesn't have any viruses or anything - it's just two small files to reproduce the problem. To download the ZIP file containing that project file, media file, and "READ ME.txt" file, you can get it at www.forgaard.com/files/PremiereProBug.zip.
I hope this saves someone some time. This one sucked up a zillion hours of me chasing apparitions.
I was having a problem with exporting a sequence to AME. PPro would freeze and I would have to force the program to close. This was on a project where I was just running out a bunch of interview clips for the director to look at. One of them had a audio effect (DeHummer) on it, and it was the one that was giving me troubles. I selected the audio and right clicked then "Render and Replace" then it would export to AME with no issue. Thank you for your well written response to this thread. While it may not have fixed the OP's issue, it did help with mine....
Thanks,
Phil

Exporting to Media Encoder crashes Premiere Pro CC 2014

Greetings,
I am experiencing a problem with premiere off and on. Right now it is an on problem. When I am exporting from Premiere Pro CC (and CC 2014) it will intermittently crash Premiere. I have tried this with several different audio and video formats (AVI [Lagarith and uncompressed], WAV, H.264, MPG2, AAC, etc). At the moment, every time I go to export to queue it locks up and hangs on the "Preparing data for export..." Media Encoder Launches and then it just freezes. I get "Problem Even Name: AppHangB1" over and over. Sometimes a full restart will fix this temporarily and sometimes it goes away for a long while. I managed to get a few sequences exported and then it just kept freezing on every PP CC restart.
Here are my system specs:
Premiere Pro CC (up to date)
Win 7 64bit (up to date)
i7 970
24GB Ram
NVIDIA 470GTX (driver up to date)
3 x 1.5TB internal
4TB internal
3TB internal
12TB RAID 5 via USB 3.0
USB 2.0 and 3.0 drives
FireWire audio device (M-AUDIO FireWire1814)... although, I am not using it for playback. It is connected.
Footage is from C100 H.264 .MTS, H.264.mov from 7D, and H.264 .MOV from iPhone.
All stock video plugins with a few third party audio plugs.
This problem happens with and without third party plugs, but it happens that this project uses them.
I have chatted with Adobe help twice about the matter and nothing has come of it. Log out, log in = same. Restart = same (sometimes), create new user account = same, and so on. The only thing I haven't done is completely re-install premiere, which seems a bit overkill. One of the reps said he would get back to me in a few days after he watched the issue via screen share. Never heard back.
I get the sense that this has something to do with PProHeadless.exe not launching or not running properly. When the crash happens on a fresh restart of PP CC 2014 PProHeadless is not running. I can start PProHeadless and it will send sequence to media encoder. When I try to export another sequence from the same project it crashes and I see another instance of PProHeadless launched.
Also, once the projects are exported to Media Encoder, I can encode them to any format with no problem. The problem is getting the sequences there!
Is there anything that I am overlooking here?
Thanks for the help!

Hi
Premiere pro cc 2014 8.0.1 (21) build
Encoder CC 2014 8.0.1.48
I use CC for Teams so it updates all the time.
Again when I tried to use it today by letting premiere open it by sending an output into Queue it crashed both Encoder and Premiere.
In order to shut down Encoder and Premiere I had to go into Task Manager and "End Process Tree" on everything adobe I could find because just ending Encoder did not work it would not close. I remembered that years ago when Premiere would crash we had to end a photoshop process. I found photoshop open even though it was not "alive" on my task bar. I had used it yesterday but had closed it. I also had to close dynamiclinkmanager.exe *32 as well as one of the three Adobe CDF Helper.exe*32. They popped back on but Encode closed and then I got a message that Premiere needed to close and did when I clicked the button to let it close.
After all this I re-opened Encoder by itself and checked the Preferences finding that Import Sequences Natively option was again checked.
By the way for me, "Launch AME manually, then drag the sequence from PPro's Project panel to AME's Queue (or to a preset in the Preset Browser). That uses a different code path than the File>Export>Media workflow." won't work most of the time because I do live events of panel interviews that may run 2 or more hours. I need to break them down to chapters for the web
Also I know this isn't part of this problem but I and many others would still love dynamiclink to work to Encore because the DVD is not dead yet. The current work path is a drag.
Looks like some programers and engineers have some work to do.
Thanks
Dennis
My computer:
Self built PC windows 7 Professional 64 bit Build 7601 SP 1 I use auto update so it is up to date.
ASUS P6x58D Premium Motherboard
Intel (R) Core i7 930 @ 2.80 Ghz
Installed Memory 12 GB
NVIDIA GeForce 9500 GT
NVIDIA GeForce GTX 580
2 Apple Monitors and a HP full HD Monitor
With a BlackMagic Intensity Pro Capture Card

How do I export on Media Encoder CC and play on Premiere Pro CC without affecting the export?

I can export on media encoder and play on Premiere at the same time if I save my project > Close premiere pro > open Media encoder > import premiere pro sequence > start export > and open my project on premiere again.
But I`m having some issues with the playback quality (sometimes it stop and the audio starts getting out of sync), and the export gets slow.
Is there anything I can do to export and play at the same time?
I need the full quality of preview.
Working with codecs XDCAM HD 422 and ProRes 422 on Mac Os X 10.7.5 (2 X 2.66 GHz Quad-Core Intel Xeon) wiht 24GB 1066 DDR3 RAM
Hope u guys can help.

You can just queue up the export right from PP, start the encode and then go back to PP to continue working. No need to close anything.
Doing this will slow down the export process, as PP will steal whatever resources it needs to run, often pausing AME to do so.

Premier Pro CC and Media Encoder crashing on long file export.

Please forgive the length of this inquiry. But it is complicated and has a lot of variables.
I have an hour long mixed format timeline both Red 3K footage and Black Magic ProRes 1080P footage that I want to make a DVD from and it takes forever and crashes half way through. I have tried doing it every way possible and the only way I was able to get even a partial export was using the "MPEG 2 DVD" export option in Premier CC. It goes fast at first telling me it will take about 2 hours but even though it starts quickly doing about 15 fps it slows down to less than 1 fps and finally just stops and crashes my Cuda Core enabled Macbook Pro Laptop.
I really don't know who to ask about this since there are so many different variables. I never had a problem like this on my MBP with PP6 on a 4K timeline exporting to DVD or Blue Ray or to H-264 or Even Prores. But I wasn't mixing formats either. But on this project the first 20-30 minutes of footage goes through fine in a couple of hours but something seems to be bogging down the system on longer projects. My work around was to break the project up into multiple exports and combining them on the DVD timeline but I can't do this on every project. I thought maybe it was a corrupted clip somewhere in the timeline but when I broke the timeline up into several parts I had no problems.
I did notice a dramatic variance in the time it took to export footage based on the sequence settings. A one minute timeline comprised Red 3K footage and ProRes 1080P footage Here are some sample export results:
From a Red raw 3K timeline 2880x1620 with 1080P Prores footage upscaled 150%)
to .m2v Mpeg 2 720x480 format    1:48 Minutes ***
to .mov Prores 422HQ 1080P                         22 Minutes
to .mov H.264 1080P                    22 Minutes
to .m2v Mpeg 2 1080P                                                22 Minutes
From a 1080P timeline Prores footage at 100% (Red footage downscaled to 67%)
to .m2v Mpeg 2 720x480 format                         13 Minutes
to .mov Prores 422HQ 1080P                             13 Minutes
to .mov H.264 1080P                                                             14 Minutes
to .m2v Mpeg 2 1080P                                                            14 Minutes
Since I am going to DVD, I chose the fastest option Red to m2v Mpeg 2 720x480 format which only took 1:48 per minute. Why? I have no idea. Maybe someone here knows the answer. But again these numbers are for a ONE MINUTE clip when I tried to convert the whole hour timeline to the 720x480.m2v DVD File the Red timeline froze my computer after several hours even though I had set sleep mode to “Never” and turned the display off manually and I had to convert it in multiple chunks. In 20-30 minute chunks it did go fast about 1:48 per minute like the test indicated. But I would like to be able to convert the whole hour and not to have to try to stitch the clips together in my DVD authoring program.
I don’t want to have to avoid using multiple formats on the same timeline or waste time transcoding everything to the same format.
Can anyone give me any suggestions as to why the computer is crashing or bogging down in long exports and what timeline settings I should be using?
I have plenty of room on my Scratch Disk and 8 Gig of RAM and according to my Activity Monitor during the export process have about 800 Meg of System Memory during export but the CPU Usage is 98% and in my Activity Monitor I see under “Process Name” ImporterRedServer flashing up at the top of the list about every second during export.
Why .720x480 mpeg DVD setting is so much faster than all the other export codecs?
And if there are any other settings I can use to get higher speed exports in HD? 14x1 seems a little slow especially since every time it crashes I have to start over.

Hi,
Since a long time I did not encounter the crash of Media encoder with
long file export.
But I take care of a lot of details before the export :
- clean up Media cache and Media Cache Files within PP CS6 and/or CC,
- delete all render files with Preview Files,
- rendering of sequences until the rendering is completed,
- PP CS6 and/or Pp CC opened during export to AME and/or Encore CS6,
I guessed to leave Adobe but this company remains the last with a
serious authoring software (Encore CS 6).
I tested :
- Avid Media Composer, Final Cut Pro X, both are very good software but
no really authoring software for these video editing softs.
Th only way is to "flood" Adobe with "bug reports" and "wish forms"
which are not very easy to use.
And also to call the Adobe support day by day until they send they
escalate the bug.
Le 16/05/2014 16:51, alainmaiki a écrit :
>
      Premier Pro CC and Media Encoder crashing on long file export.
created by alainmaiki <https://forums.adobe.com/people/alainmaiki> in
/Premiere Pro/ - View the full discussion
<https://forums.adobe.com/message/6384665#6384665>

Premiere Pro CS6 and Media Encoder CS6 Color shift on export

Hello,
I am working on an early 2008 Mac Pro with 2 X 3.2 GHz Quad Core Intel Xeon Processors 32 GB of RAM a NVIDIA GeForce 8800 GT 512 MB Graphics Card and I am running OS X 10.8.2.
I have the updated Version of Adobe Premiere Pro CS6 and Media Encoder CS6 through the awesome Subscription program that Adobe has started.
My footage is shot with the Canon 1D Mark IV shot 1920X1080 at 24 FPS
I am importing the camera files and then exporting them after I cut them up in to Quicktime Pro Res 422 HQ files
With the technical explination out of the way here is my problem. I have color right from the camera files that I like. and with out doing any thing to change the color I export the footage and get a dramatic color shift. The exported file looks desaturated and slightly green.
I have tried using Media Encoder CS6 to export my footage and that has the same result.
I started my career as a photographic retoucher and use photoshop and light room constantly so I am pretty confident that i know color. I also calibrate my Lacie 526 and Lacie 324i montiors monthly as well as have a sensor that will slightly shift the profile depending on the time of day.
I have attached three screen shots that show the color shift exactly. Now what I need is a solution. What I am not seeing is color settings for Premiere. I am totally open to any suggestions on what I might be doing incorrectly.
Ben

Benjamin Peterson wrote:
I started my career as a photographic retoucher and use photoshop and light room constantly so I am pretty confident that i know color. I also calibrate my Lacie 526 and Lacie 324i montiors monthly as well as have a sensor that will slightly shift the profile depending on the time of day.
I've been doing this for a few years now, and have come to some conclusions. Basically, the difference between still photography and video is like the difference between playing the trumpet and the sax. What you bring to the sax from playing trumpet is your ability to read music, what you know about composition, blending while playint with others, ect. But playing trumpet tells you nothing about how to physically play a sax. So it is with still photography and video.
For starters, your carefully calibrated computer monitor is just that, a computer monitor. It doesn't display the correct working space for video. What you need for WYSIWYG in video is a monitor that can show you the Rec.709 working space. Rec.709 has a different gamut, a different gamma, probably a different white point (D65), different phosphor colors, etc., etc., etc. Enought differences that it's difficult to make a computer monitor that can successfully display Rec.709. Yet there are a couple of computer monitors that can do this (a few Eizos, one HP). The vast majority of people doing serious color correction work in video use a production monitor for just this reason.
But a production monitor isn't enough. You also have to make sure that the signals you're sending the production monitor are correct. There's a sub-industry making signal converters for signals from NLE video cards (usually RGB based) -> signals for production monitors (usually YUV based).
That said, it is certainly possible to get a very good match between your NLE suite and a DVD / BD as displayed on an HDTV. But it's not as simple or easy as a calibrtated computer monitor for still photography use.
This is probably part of your problem. But Quicktime is probably the root of it. Quicktime is, well, I guess the polite way of saying it is that Quicktime is problematic. It gives all kinds of problems. Most people have abandoned it. You should too.

Premiere Pro CC - error on export through media encoder.

Hi,
I recently upgraded to Premiere pro CC. Everytime I try to export through media encoder the exports errors right at the end of the render.
It keeps prompting . Error - Disk Full. Thng is that I have 339 gig Available on the destination drive.
- I Cleared the disk cash.
- all the footage is Canon 5d Mk3 footage 1920x1080
- I've tried rendering H264 and mpeg2 footage .... It all errors at 99% stage
screen shot....
- adobe ... please help,
Duncan.

OK, So to be more specific it's hanging when I send it to Media Encoder Queue. I was just able to just do a direct export.
I found the article on permissions and that was not the issue.
I've made no changes to hardware and have done three projects with the same codecs, type footage, duration (1 hour range) with no problems.

Queuing from Premiere Pro to Adobe Media Encoder no longer working? CS6

Hi there,
Just very recently adobe media encoder has stopped accepting que's from premiere. I choose export in premiere, setup the export details and hit que, adobe media encoder launches, but then it flashes once (like disappears reappears, very quickly) and then it just simply does nothing. No item appears in the que. I have tried opening the premiere sequence directly from adobe media encoder but it does nothing either. If I drag the premiere project directly onto a preset in adobe media encoder, it crashes every time. (though not sure if it would of done this previous to my problem arising)
Anyway, very frustrating as I usually work on a different project whilst media encoder is rendering something out. Now i'm stuck with huge down times as I wait till the render is finished.
Recently updated to Mac OSX 10.8.3 - I think this is when the problem began.
Just updated the CUDA driver to 5.0.45 but this has not changed anything.
Working on a Mac Pro 5,1, 2x2.4Ghz 24GB RAM, EVGA GTX 660 FTW,

Some suggestions and answer at least the 16 questions at the end of the Wiki article.

Premiere Pro and Adobe Media Encoder running slow

Hello everyone,
I'm having trouble with CS4, which is running significantly slower than CS3 did on a older machine. The CS4 suite is installed on a Dell Precision M6400:
Windows Vista 64-Bit
Intel Core 2 Duo CPU T9400 @ 2.53 GHz
8 GB RAM
NVIDIA Quadro FX 2700M Graphics with 512MB dedicated memory
The OS is running on a 57.5 GB HD (C:) and the Adobe suite is installed on a 298 GB Solid State HD (D:), except for Adobe Media Encoder, which is installed on the C: drive.
My project has 4 15-16 minute sequences. The sequences are in DV NTSC, 29.97 fps, My scratch disks are set to a folder on the C: drive. Media Cache Files and the Media Cache Database points to a folder on the D: drive.
These are some of the problems I'm having:
- Premiere Pro CS4 generates peak files every time I open a project
- It then takes 3-5 minutes to render before I can preview a 16-minute sequence
- Adobe Media Encoder takes 5 hours to render a 16-minute sequence (as flv) that has been previously rendered
- AME takes 1 hour to render every 15 minute sequence that has never been rendered before
Are my settings affecting their performance? Is there any way to improve it? Thanks.
(Premiere Pro is the only app that is slow)

The data rate for replay is one thing, the data rate from disk to memory then from memory to CPU and back the other way are different matters and ought not to be confused. It is well-established that for a computer to edit AVCHD you need top end components, and note that I said there were three tasks to distinquish with increasing hardware requirements, namely merely replaying the video, specifying edits in the editor and then the rendering. It is commonly accepted by all the industry vendors that to do remotely commercial AVCHD rendering you need a minimum Quadcore CPU then that eats data fast, in order to not let it go to waste you need a fast motherboard bus fast memory and in order for none of those to go to waste you need the fastest disk set-up you can manage. I in fact have a 4-disk RAID0 volume using SATA (I think the disk model is SATAII but I have to await return from the repair center before I can confirm). For this RAID0 volume I have run speed test software from BlackMagic because I have one of their HDTV capture cards. It recorded that this volume which remember is doing parallelised IO is just fast enough to receive a encoded HDTV stream from the BlackMagic card but too slow to receive an uncompressed HDTV stream, indeed when I tried both I found the volume did keep up with compressed but fell behind with uncompressed. Remember that with a RAID0 volume of 4 SATAII disks a given file gets spread over the four disks and hence IO is spread over those 4 3G/s data lanes. Also remember with these disks 3G/s is just a burst speed, for AVCHD we are interested in sustained serial IO which is much less.
Before my machine broke down, I found that it took 5 hours to render 33 minutes of HDTV albeit as it went along it transcoded from AVCHD to a Microsoft HD format for Vista-only. Another interesting thing is that I found that the longer this render ran the slower it became, the estimated time started at 3 hours but the actual was five and the last one third took maybe 3 hours. Because the machine broke after that run I couldn't figure the bottleneck. For my machine bear in mind that at the repair shop we found that the Quadcore had only half the necessary electrical power plugged in, the monitor software showed however that it constantly ran around 90% of whatever capacity that reduced power supply permitted. Now then we can puzzle over why it got slower and slower and yet CPU consumption remained consistent and near to full capacity, memory was not the bottleneck because that was constant at 6.4G. But you can say that this was maybe performing like a Dualcore and was hitting some sort of wall, if you had a 1 hour render with that rate of degeneration of performance factored in what would happen to the render time, and for 3 hours you could be running indefinitely. I hope when the machine comes back the correct power supply will make it behave like a Quadcore should for this type of application. Anyway I have two theories for the degradation. First is just that PrProCS4 was getting its knickers in a twist and thereby just doing more computation per minute of video to be rendered as time went by, maybe internal resource management related to OO-type programming maybe, or related to disk IO falling behind, both these theories have problems, for the latter the CPU usage should then have dropped also.
Anyways, you need really a Quadcore system and blazing fast disk to work fully with AVCHD commercially, we found an external SATAII disk so if I were you I would just go get one and move on with your life.
Message du 03/06/09 16:08
De : "Jim Simon"
A : "JONES Peter"
Copie à :
Objet : Premiere Pro and Adobe Media Encoder running slow
For AVCHD you MUST have FAST disks.
AVCHD actually has a lower data date than DV. You need lots of CPU muscle, but disk speed is really not a factor specific to AVCHD. Anything that works for DV will work just as well for AVCHD (and HDV as well).
>

Export causes "Media Encoder update is available", though already updated

Summary: Export from within Premiere Pro CS5 ver 5.0.2 produces the dialog "Media Encoder update is available", even though the updater has already been run without error and reports "no updates available". Media Encoder version is 5.0.1. The export itself runs OK after dismissing the dialog.
Details: I updated Premiere Pro CS5 Production Premium from 5.0.1 to 5.0.2, using Adobe Updater. Running updater again (from either Premiere Pro or Media Encoder) produces a dialog:
Adobe Applications Manager: "Your applications are all up-to-date."
However each time I try to export a video (AVCHD 1080i/30 from Canon HF100), Premiere Pro gives this dialog:
Dialog: Adobe Premiere Pro
"An Adobe Media Encoder update is available for this version of Pemiere Pro. To download the latest update, please run the Adobe Updater from the Help menu or visit http://www.adobe.com/go/updates"
Media Encoder help/about says: Version 5.0.1.0 (64-bit)
Adobe Production Premium CS5, updated to 5.0.2
Windows Home Premium 64 bit
Motherboard: EVGA P55 FTW
CPU: quad-core Intel i7-860 @ 3.8Ghz, hyperthreading on, RAM: 8GB DDR3
CPU cooler: Noctua NH-D14
System disk: 300GB Velociraptor, 10k rpm SATA
Data disk: 2 x 1.5TB Barracuda, 7200 rpm SATA, RAID 0
Video: EVGA nVidia GeForce GTX-275 896MB, driver: 8.17.12.5721
Network: AT&T 6 megabit DSL (6 megabit down 512 kilobit up).
Media player: WMP 12.0.7600.16415, VLC 1.0.5
Browser: Chrome 6.0.472.55, IE 8.0.7600.16385, FireFox 3.6.8.

Thank you for your patience and feedback as well as installation info.
We are still looking into this issue, but we do have a solution for you.
To solve this issue, you can put a shortcut of AME application in PPro folder and then PPro can find AME and launch it without errors reported in this thread. Follow these steps:
1.       Using Explorer, go to the folder
C:\Program Files\Adobe\Adobe Media Encoder CS5\
2.       In that folder, you should find the AME application called
“Adobe Media Encoder” or “Adobe Media Encoder.exe”
3.       Right click on that file and select “Create Shortcut”.
A shortcut of that file will be placed in the same folder.
The shortcut file will be called “Shortcut to Adobe Media Encoder.exe”
4.       Copy the shortcut to your PPro folder.
Most users who have this issue have installed PPro to a different folder rather than the default installation location. Example: copy the above shortcut you created to E:\Program Files\Adobe\Adobe Premiere Pro CS5\
5.       Rename the shortcut from “Shortcut to Adobe Media Encoder.exe” to “Adobe Media Encoder”. If you have elected to show the file extension, it may have .lnk at the end of the file which should remain.
6.       If PPro is open, close it and re-launch it. You should now be able to launch AME from within PPro without an update reminder or other errors.
That should do it.
Please do let us know if this solution does or does not work for you.

Export to Media Encoder Changes the Aspect Ratio

Hi,
How can I create an animation at a ratio of 720x576 (or any other size) without Premiere Pro changing it the moment I send it to export to make the animation?
I have a brief for an animation at 720x576, I have created a sequence of images for the animation - at 720 x 576 - I have created a sequence in Premiere Pro CS4 at a size of 720x576 - it looks okay except for vertical black bars at either side - but the moment I export it to the media encoder and it renders it out - the image is all crunched up as if the height is 720 and the width is 576 - wrong!
(P.S. I used Premiere Pro CS2 at Uni and it was fine because I could tell Premiere to use or not use Square Pixels and I could tell it a custom pixel ratio and it would do as I said - CS4 seems to ignore me or just not give me any of the options I need.)
Help?
I have searched in Faq's and around the Forum but found nothing that seems to relate to my problem.

As Ann states, if one gets letterboxing, or pillarboxing, there is a mis-match. It can be in the Aspect Ratio, (pixel x pixel dimensions of the Frame Size), or the PAR (Pixel Aspect Ratio). These MUST match 100%. If you have Square Pixels in your animation, then you MUST choose Square Pixels in your Sequence setting. If you do not find an exact match in the normal Presets, you will want to choose Desktop, where you CAN adjust almost all attributes for the Sequence to match your source footage.
Good luck,
Hunt

Media Encoder saying "The Adobe Product that installed Media Encoder has not activated"

I'm using Captivate 6 and one of the applications installed alongside this is Adobe Media Encoder. I've recently moved to a new Laptop. I de-activated Cap6 on the old one and sucessfully reactivated it on the new one. However, when I try to run Media Encoder on the new laptop I get a dialog box stating that "The Adobe Product that installed Media Encoder has not been activated". Does anyone know how I can resolve this?
Mike

nominder,
Start by making sure your products are updated to the latest versions. Launch Premiere Pro and choose Help>Updates. Do all the updates (if any) and restart the computer.
As far as AME is concerned, you were one click shy of your desired goal - hitting the start button on AME. AME works in the background so you can keep working in another Adobe application. So the workflow is thus.
within Premiere Pro - file>export media
choose correct settings for your output type and click ok
AME launches and ques up the render - click start...
Hope this helps,
Dennis

The Adobe product that installed Media Encoder has not activated

My Adobe Media Encoder CS4 was working perfectly.
I even exported a video one morning and that same afternoon it refused and gave me the following message:
"Thank you for using Adobe Media Encoder CS4. The Adobe product that installed Media Encoder has not activated.
Please launch and activate that Adobe product before continuing to use Media Encoder"
I reinstalled a couple of times, but nothing changed.
I uninstalled and installed CS5, it launched once then gave me the same message all over again.
I even tried to install it on another computer and it's giving me the same result.
I have been working on this video more a month, and I can't even export it.
Can anyone help ? I have a deadline to meet
Thanks a lot

Hi, I've just been having the same problem but on my mac!
I have been trying to use XDCAM EX converted Mov files on my new MacBookPro with CS6. I have just completed the installation of ProRes Quictime codecs, but when I went back to try to re-open my Adobe Media Encoder, (that I was using without problem around an hour ago), I now get the same message that The-Jade was getting
"Thank you for using Adobe Media Encoder CS4. The Adobe product that installed Media Encoder has not activated.
Please launch and activate that Adobe product before continuing to use Media Encoder"
Any ideas?
Thanks,
JAK

Media Encoder CC audio question

I have a ProRes standard def file (.mov) with 2 stereo pairs of audio. I am trying to export it to a DVCPROHD Quicktime (.mov) with the same audio configuration.
This seems to be impossible. My audio export options as a Quicktime file with this codec are 1 mono track, 1 stereo pair or 2 mono channels. This would result in a downmix, which I do not want.
There is a setting which allows me to have this video codec and the audio configuration I want, but the resulting file will be in a .mxf wrapper, which I cannot use.
Is there really no way to just do audio passthrough in Media Encoder?

I am running version 8.2.0.54 currently.
So... I start Media Encoder, add a file with 1 video track and 8 discrete channels of audio to the queue, select "QuickTime" for my export, select "custom" from the dropdown under "export settings", select the "audio" tab and go to the "basic audio settings" where I can select the number of audio channels I need under the "channels" pull-down menu.
Yes, this seems to work fine! I wonder why I couldn't get this to work yesterday (or ever, really), despite doing what I thought was exactly that.
Thanks for the help!

Adobe Media Encoder has stopped working

I have Premiere version CS4, on windows vista 64 bit. All of a sudden the Media Encoder has stopped working, when I press problem details it says:
Problem Event Name: APPCRASH
Application Name: Adobe Media Encoder.exe
Application Version: 4.0.1.0
Application Timestamp: 4933bbdc
Fault Module Name: WatchFolder.dll
Fault Module Version: 0.0.0.0
Fault Module Timestamp: 4933b879
Exception Code: c0000005
Exception Offset: 0000a7b3
OS Version: 6.0.6001.2.1.0.256.1
Locale ID: 1033
Additional Information 1: fd00
Additional Information 2: ea6f5fe8924aaa756324d57f87834160
Additional Information 3: fd00
Additional Information 4: ea6f5fe8924aaa756324d57f87834160
I have restarted the computer several times and it gives the same message
What can I do?
Thanks!

Did you set up a watch folder on an external or network drive, or any
other drive that isn't there any more?
-Jeff
I have Premiere version CS4, on windows vista 64 bit. All of a sudden the Media Encoder has stopped working, when I press problem details it says:
Problem Event Name: APPCRASH
Application Name: Adobe Media Encoder.exe
Application Version: 4.0.1.0
Application Timestamp: 4933bbdc
Fault Module Name: WatchFolder.dll
Fault Module Version: 0.0.0.0
Fault Module Timestamp: 4933b879
Exception Code: c0000005
Exception Offset: 0000a7b3
OS Version: 6.0.6001.2.1.0.256.1
Locale ID: 1033
Additional Information 1: fd00
Additional Information 2: ea6f5fe8924aaa756324d57f87834160
Additional Information 3: fd00
Additional Information 4: ea6f5fe8924aaa756324d57f87834160
I have restarted the computer several times and it gives the same message
What can I do?
Thanks!
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CS4 Pro Export to Media Encoder has Audio, Titles, w/out Video

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