CS4 Save Crashes
From PPro CS4 all Save types, whether Save As, Save Copy, Auto-Save, crashes CS4 and sends a report to Adobe. Not even changes to Preferences, or Project Panel column configurations are remembered, or file locations.
Anyone else having such a problem?
Thanks - I'm learning how to use this forum. Here's what I thought I had sent:
Here's a typical application error record in the event viewer log:
Faulting application photoshop.exe, version 11.0.1.0, faulting module ole32.dll, version 5.1.2600.5512, fault address 0x0001d7e6.
Does this tell us anything?
and (for the second post):
In the event viewer log, I also found the entry below, before I installed the Photoshop update:
The application, C:\Program Files\Adobe\Adobe Photoshop CS4\Photoshop.exe, generated an application error The error occurred on 01/31/2010 @ 22:44:40.921 The exception generated was c0000005 at address 7756BB9B (ole32!CoWaitForMultipleHandles)
The above entry came about 20 seconds after this application error record:
Faulting application photoshop.exe, version 11.0.0.0, faulting module ole32.dll, version 5.1.2600.5512, fault address 0x0008bb9b.
The faulting module ole32.dll seems common to all the photoshop application error messages. Is this a clue?
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Illustrator CS4 Mac crashes immediately at startup
Hi all,
i've got a problem with the Creative Suite 4 (not only Illustrator) and hope, you can help me. My machine is a Macbook late 2007, 200GB HDD, 4GB RAM, C2D 2.2 with Leopard and every Update installed. I've installed the CS4 and from day one I wasn't able to even start Illustrator. It crashes right on startup. Indesign and Photoshop are starting, but creating a PDF-file in Indesign or saving some files in Photoshop means a crash nearly every time.
One solution seems to be a new User Account in Leopard. With a fresh one Illustrator, Indesign and Photoshop work perfectly! But I want to use this (expensive) software on my Account, not on another. Is there any other solution than using another Account on the same computer?
I hope you can help me - thanks a lot,
FabriceI can open my CS4 programs EXCEPT Illustrator. It's crashing on startup after installation of Mavericks. I have latest Java and have done all of your recommendations (uninstalled/reinstalled AI 3x, Disk repair, reinstalled Mavericks). I installed Mavericks on some desktops and AI CS4 is running fine for them. Below is my crash report. I'm getting very sad. I'll try calling Adobe Customer Services, but thought I'd post too.
Process: Adobe Illustrator [904]
Path: /Applications/Adobe Illustrator CS4/Adobe Illustrator.app/Contents/MacOS/Adobe Illustrator
Identifier: com.adobe.illustrator
Version: 367 (14.0.0)
Code Type: X86 (Native)
Parent Process: launchd [180]
Responsible: Adobe Illustrator [904]
User ID: 501
Date/Time: 2013-11-07 10:28:08.203 -0800
OS Version: Mac OS X 10.9 (13A603)
Report Version: 11
Anonymous UUID: C9EBBC87-D37A-FA04-EAB7-50D5355544D3
Sleep/Wake UUID: 8792C205-1DFC-4DB3-A701-6E96AAC67A6C
Crashed Thread: 0 Dispatch queue: com.apple.main-thread
Exception Type: EXC_CRASH (SIGABRT)
Exception Codes: 0x0000000000000000, 0x0000000000000000
Application Specific Information:
terminating with uncaught exception of type GQMIException
abort() called
Thread 0 Crashed:: Dispatch queue: com.apple.main-thread
0 libsystem_kernel.dylib 0x0766f952 __pthread_kill + 10
1 libsystem_pthread.dylib 0x07761167 pthread_kill + 101
2 libsystem_c.dylib 0x075a9340 abort + 155
3 libc++abi.dylib 0x073fa869 abort_message + 169
4 libc++abi.dylib 0x0741b597 default_terminate_handler() + 292
5 libc++abi.dylib 0x07418dd0 std::__terminate(void (*)()) + 14
6 libc++abi.dylib 0x07418a05 __cxa_rethrow + 103
7 com.adobe.illustrator 0x001691a8 0x1000 + 1474984
8 com.adobe.illustrator 0x00a3af62 AWS_CUI_SetPromptMessage(long, adobe::aws::gen::String<unsigned short>&) + 54286
9 com.adobe.illustrator 0x00041d8f 0x1000 + 265615
10 com.adobe.illustrator 0x00a18200 AWS_CUI_GetVersionComments(OpaqueWindowPtr*, adobe::q::QDocument&, adobe::q::QString&, adobe::q::QAttributeList&, adobe::q::QDocument*, adobe::q::QProject*, long) + 43420
11 com.adobe.illustrator 0x0004210a 0x1000 + 266506
12 com.adobe.illustrator 0x000d840b 0x1000 + 881675
13 com.adobe.illustrator 0x000a2cd2 0x1000 + 662738
14 com.adobe.illustrator 0x00003672 0x1000 + 9842
15 com.adobe.illustrator 0x00003599 0x1000 + 9625
Thread 1:: Dispatch queue: com.apple.libdispatch-manager
0 libsystem_kernel.dylib 0x07670992 kevent64 + 10
1 libdispatch.dylib 0x074cb8bd _dispatch_mgr_invoke + 238
2 libdispatch.dylib 0x074cb556 _dispatch_mgr_thread + 52
Thread 2:
0 libsystem_kernel.dylib 0x0766f7ca __psynch_cvwait + 10
1 libsystem_pthread.dylib 0x07762d8a _pthread_cond_wait + 837
2 libsystem_pthread.dylib 0x07763042 pthread_cond_timedwait_relative_np + 47
3 com.apple.CoreServices.CarbonCore 0x0617bb2d TSWaitOnConditionTimedRelative + 161
4 com.apple.CoreServices.CarbonCore 0x0617b6ea TSWaitOnSemaphoreCommon + 531
5 com.apple.CoreServices.CarbonCore 0x0617b89d TSWaitOnSemaphoreRelative + 24
6 com.apple.CoreServices.CarbonCore 0x0615bea0 TimerThread + 89
7 libsystem_pthread.dylib 0x077605fb _pthread_body + 144
8 libsystem_pthread.dylib 0x07760485 _pthread_start + 130
9 libsystem_pthread.dylib 0x07765cf2 thread_start + 34
Thread 3:
0 libsystem_kernel.dylib 0x0766f7ca __psynch_cvwait + 10
1 libsystem_pthread.dylib 0x07762d1d _pthread_cond_wait + 728
2 libsystem_pthread.dylib 0x07764bd9 pthread_cond_wait$UNIX2003 + 71
3 com.apple.CoreServices.CarbonCore 0x0617b922 TSWaitOnCondition + 128
4 com.apple.CoreServices.CarbonCore 0x0617bb46 TSWaitOnConditionTimedRelative + 186
5 com.apple.CoreServices.CarbonCore 0x06147f92 MPWaitOnQueue + 199
6 AdobeACE 0x0132138d 0x12f0000 + 201613
7 AdobeACE 0x01320d85 0x12f0000 + 200069
8 com.apple.CoreServices.CarbonCore 0x0614856e PrivateMPEntryPoint + 68
9 libsystem_pthread.dylib 0x077605fb _pthread_body + 144
10 libsystem_pthread.dylib 0x07760485 _pthread_start + 130
11 libsystem_pthread.dylib 0x07765cf2 thread_start + 34
Thread 4:
0 libsystem_kernel.dylib 0x07670046 __workq_kernreturn + 10
1 libsystem_pthread.dylib 0x07761dcf _pthread_wqthread + 372
2 libsystem_pthread.dylib 0x07765cce start_wqthread + 30
Thread 5:
0 libsystem_kernel.dylib 0x07670046 __workq_kernreturn + 10
1 libsystem_pthread.dylib 0x07761dcf _pthread_wqthread + 372
2 libsystem_pthread.dylib 0x07765cce start_wqthread + 30
Thread 0 crashed with X86 Thread State (32-bit):
eax: 0x00000000 ebx: 0x075e0c0c ecx: 0xbffff6bc edx: 0x0766f952
edi: 0x077671a8 esi: 0x00000006 ebp: 0xbffff6d8 esp: 0xbffff6bc
ss: 0x00000023 efl: 0x00000286 eip: 0x0766f952 cs: 0x0000000b
ds: 0x00000023 es: 0x00000023 fs: 0x00000000 gs: 0x0000000f
cr2: 0x0740699c
Logical CPU: 0
Error Code: 0x00080148
Trap Number: 132
Binary Images:
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0x2dc4000 - 0x2e24fc7 +AdobeXMP (0) /Applications/Adobe Illustrator CS4/Adobe Illustrator.app/Contents/Frameworks/AdobeXMP.framework/Versions/A/AdobeXMP
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0x2f3c000 - 0x2fbefd7 +AdobeXMPFiles (0) /Applications/Adobe Illustrator CS4/Adobe Illustrator.app/Contents/Frameworks/AdobeXMPFiles.framework/Versions/A/AdobeXMPFiles
0x2fd5000 - 0x30a423b +libicui18n.dylib.36.0 (36) /Applications/Adobe Illustrator CS4/Adobe Illustrator.app/Contents/Frameworks/ICUInternationalization.framework/Versions/3.6/libicu i18n.dylib.36.0
0x314d000 - 0x3221db7 +libicuuc.dylib.36.0 (36) /Applications/Adobe Illustrator CS4/Adobe Illustrator.app/Contents/Frameworks/ICUUnicode.framework/Versions/3.6/libicuuc.dylib.36.0
0x3282000 - 0x3c3257f +libicudata.dylib.36.0 (36) /Applications/Adobe Illustrator CS4/Adobe Illustrator.app/Contents/Frameworks/ICUData.framework/Versions/3.6/libicudata.dylib.36.0
0x3c35000 - 0x3ffffef +AdobeMPS (1) <277E01A3-CAC3-4FA9-A591-4BC0A5BC125A> /Applications/Adobe Illustrator CS4/Adobe Illustrator.app/Contents/Frameworks/AdobeMPS.framework/Versions/A/AdobeMPS
0x408e000 - 0x4244ff4 +com.adobe.amtlib (amtlib 2.0.1.10077 - 2.0.1.10077) <CB2EC3BF-6771-4DAB-BF29-6775FB6F9608> /Applications/Adobe Illustrator CS4/Adobe Illustrator.app/Contents/Frameworks/amtlib.framework/Versions/A/amtlib
0x427b000 - 0x43082cb +libicucnv.dylib.36.0 (36) /Applications/Adobe Illustrator CS4/Adobe Illustrator.app/Contents/Frameworks/ICUConverter.framework/Versions/3.6/libicucnv.dylib.3 6.0
0x4335000 - 0x470f01f +com.adobe.linguistic.LinguisticManager (4.0.0 - 7863) /Applications/Adobe Illustrator CS4/Adobe Illustrator.app/Contents/Frameworks/AdobeLinguistic.framework/Versions/3/AdobeLinguistic
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0x519b000 - 0x519fffc +com.adobe.AdobeCrashReporter (2.5 - 3.0.20080806) /Applications/Adobe Illustrator CS4/Adobe Illustrator.app/Contents/Frameworks/AdobeCrashReporter.framework/Versions/A/AdobeCrashRep orter
0x51a5000 - 0x51c1fd7 +com.adobe.LogTransport (1.0 - 1.0) /Applications/Adobe Illustrator CS4/Adobe Illustrator.app/Contents/Frameworks/LogTransport.framework/Versions/A/LogTransport
0x51cc000 - 0x51fbff7 +com.adobe.headlights.LogSessionFramework (2.0.0.06112008) /Applications/Adobe Illustrator CS4/Adobe Illustrator.app/Contents/Frameworks/LogSession.framework/Versions/A/LogSession
0x5223000 - 0x5234ffb +LogTransport2 (1) <835B7B84-5A67-370B-AB39-8E448AA81FA0> /Applications/Adobe Illustrator CS4/Adobe Illustrator.app/Contents/Frameworks/LogTransport2.framework/Versions/A/LogTransport2
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0x524a000 - 0x529bff1 libstdc++.6.dylib (60) <354F284B-2343-3810-9CA2-E28038824F6E> /usr/lib/libstdc++.6.dylib
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0x596c000 - 0x59aaff7 com.apple.NavigationServices (3.8 - 215) <A093AAF0-248E-313E-BA82-01F69E269895> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/NavigationServices.fram ework/Versions/A/NavigationServices
0x59d1000 - 0x59ecff5 com.apple.openscripting (1.4 - 157) <5C161A52-8D2F-3D56-A988-05727BED7A59> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/OpenScripting.framework /Versions/A/OpenScripting
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0x1908e000 - 0x1908fffd com.apple.textencoding.unicode (2.6 - 2.6) <27946D57-CEFB-3EF1-B124-4A39D2621738> /System/Library/TextEncodings/Unicode Encodings.bundle/Contents/MacOS/Unicode Encodings
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0x19df7000 - 0x19df7ffd com.apple.applescript.component (2.3 - 348) <6C72E57F-B83E-3B96-B1EC-9AEAF2295257> /System/Library/Components/AppleScript.component/Contents/MacOS/AppleScript
0x19dfb000 - 0x19dfbfff libffi.dylib (18.1) <7A14A976-B202-3074-8B0D-FB718DF172DA> /usr/lib/libffi.dylib
0x19fad000 - 0x1a30afcf +com.enfocus.InstantPDF.IllustratorCS4 (08 update 2 - 08 update 2 Final Build 68090) /Applications/Adobe Illustrator CS4/*/InstantPDF_CS4
0x1a4a5000 - 0x1a4b5ff7 com.apple.AppleScriptObjC (1.3 - 26) <ECFF3CE0-9069-3F7E-968A-AFB616ED9F1B> /System/Library/Frameworks/AppleScriptObjC.framework/Versions/A/AppleScriptObjC
0x1a557000 - 0x1a55afef com.apple.LiveType.component (2.1.3 - 2.1.3) /Library/QuickTime/LiveType.component/Contents/MacOS/LiveType
0x1a55f000 - 0x1a5c4fde com.apple.LiveType.framework (2.1.3 - 2.1.3) /System/Library/PrivateFrameworks/LiveType.framework/Versions/A/LiveType
0x1a5e4000 - 0x1a62afc3 com.apple.motion.component (1.0 - 1.0) <77973A13-4E79-426F-853F-2318E52A2207> /Library/QuickTime/Motion.component/Contents/MacOS/Motion
0x1a630000 - 0x1a63302f Motion (1) <B5E862EE-E0FF-4F86-A789-98E3E601A18C> /Library/Frameworks/Motion.framework/Versions/A/Motion
0x1a638000 - 0x1a6c6ffb com.apple.applescript (2.3 - 348) <2A43BED9-D02E-3FF8-9AD1-20348B6C3386> /System/Library/PrivateFrameworks/AppleScript.framework/Versions/A/AppleScript
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0x64b00000 - 0x64b05ff7 com.apple.print.framework.Print (9.0 - 260) <A6C465F6-C5D1-353A-9F33-19B9CEDBBC2A> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Print.framework/Version s/A/Print
0x8fe7b000 - 0x8fead417 dyld (239.3) <4B280BB1-55F8-313F-86A6-8ADD644ED69E> /usr/lib/dyld
0xb0000000 - 0xb0006ff8 com.apple.carbonframeworktemplate (1.3 - 1.3.11) /Applications/Adobe Illustrator CS4/Adobe Illustrator.app/Contents/Frameworks/ahclient.framework/Versions/A/ahclient
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0xfa100000 - 0xfa15cffa com.apple.print.framework.PrintCore (9.0 - 428) <3E248391-2669-328B-B84F-8763FE8E92BB> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/PrintCore. framework/Versions/A/PrintCore
External Modification Summary:
Calls made by other processes targeting this process:
task_for_pid: 1
thread_create: 0
thread_set_state: 0
Calls made by this process:
task_for_pid: 0
thread_create: 0
thread_set_state: 0
Calls made by all processes on this machine:
task_for_pid: 2727
thread_create: 1
thread_set_state: 0
VM Region Summary:
ReadOnly portion of Libraries: Total=266.1M resident=68.4M(26%) swapped_out_or_unallocated=197.7M(74%)
Writable regions: Total=109.0M written=15.4M(14%) resident=47.5M(44%) swapped_out=64K(0%) unallocated=61.5M(56%)
REGION TYPE VIRTUAL
=========== =======
ATS (font support) 33.4M
CG backing stores 1632K
CG raster data 28K
CG shared images 212K
CoreServices 1744K
Kernel Alloc Once 4K
MALLOC 28.7M
MALLOC (admin) 48K
Memory Tag 242 12K
Memory Tag 249 192K
Stack 66.1M
VM_ALLOCATE 16.5M
__DATA 31.4M
__IMAGE 528K
__IMPORT 408K
__LINKEDIT 47.9M
__OBJC 2092K
__PAGEZERO 4K
__TEXT 218.2M
__UNICODE 544K
mapped file 37.2M
shared memory 4K
=========== =======
TOTAL 486.8M
Model: MacBookPro5,1, BootROM MBP51.007E.B06, 2 processors, Intel Core 2 Duo, 2.53 GHz, 4 GB, SMC 1.33f8
Graphics: NVIDIA GeForce 9400M, NVIDIA GeForce 9400M, PCI, 256 MB
Graphics: NVIDIA GeForce 9600M GT, NVIDIA GeForce 9600M GT, PCIe, 512 MB
Memory Module: BANK 0/DIMM0, 2 GB, DDR3, 1067 MHz, 0x80CE, 0x4D34373142353637334448312D4346382020
Memory Module: BANK 0/DIMM1, 2 GB, DDR3, 1067 MHz, 0x80CE, 0x4D34373142353637334448312D4346382020
AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0x8D), Broadcom BCM43xx 1.0 (5.106.98.100.22)
Bluetooth: Version 4.2.0f6 12982, 3 services, 23 devices, 1 incoming serial ports
Network Service: Ethernet, Ethernet, en0
Network Service: AirPort, AirPort, en1
Serial ATA Device: Hitachi HTS543232L9SA02, 320.07 GB
Serial ATA Device: MATSHITADVD-R UJ-868
USB Device: Built-in iSight
USB Device: ET-0405A-UV2.0-3
USB Device: Apple Internal Keyboard / Trackpad
USB Device: IR Receiver
USB Device: BRCM2046 Hub
USB Device: Bluetooth USB Host Controller
Thunderbolt Bus: -
Photoshop CS4 keeps crashing - /w Snow Leopard
Photoshop CS4 keeps crashing for one of our artists. It crashes when they try to save their work to their local harddisk. It crashes when having Illustrator open, it also crashes when having two Photoshop files open same time.
Here is the puzzling thing, our 2 artists just got brand new Mac's a few months ago, and yet only 1 of them is experiencing these Photoshop crash problems.
Also, last week I completely reformated and reinstalled the OS (of the guy having issues) and a brand new installation of CS4 but unfortunately still crashing. I have the crash report in a text file, but I guess I cannot upload it.
Any recommendations? Only thing he has done since the crashes was install Font Explorer and all the Sotware/Adobe Updates.1 Crash report
Process: Adobe Photoshop CS4 [114]
Path: /Applications/Adobe Photoshop CS4/Adobe Photoshop CS4.app/Contents/MacOS/Adobe Photoshop CS4
Identifier: com.adobe.Photoshop
Version: 11.0 (11.0x20080919 [20080919.r.488 2008/09/19:02:00:00 cutoff; r branch]) (11.0)
Code Type: X86 (Native)
Parent Process: launchd [75]
Date/Time: 2010-05-17 14:43:08.719 -0700
OS Version: Mac OS X 10.6.3 (10D578)
Report Version: 6
Interval Since Last Report: 14299 sec
Crashes Since Last Report: 1
Per-App Interval Since Last Report: 13784 sec
Per-App Crashes Since Last Report: 1
Anonymous UUID: A122380B-E3F6-41EA-8B9F-16BAE8EF2221
Exception Type: EXC_BAD_ACCESS (SIGBUS)
Exception Codes: KERN_PROTECTION_FAILURE at 0x0000000000e3f824
Crashed Thread: 0 Dispatch queue: com.apple.main-thread
Error Formulating Crash Report:
*** -[NSCFDictionary setObject:forKey:]: attempt to insert nil value (key: Identifier)
0x811d9d06
0x801200f3
0x811d9b47
0x811d9ad4
0x873d2ad7
0x00004a8f
0x8568d917
0x00004939
0x000072f2
0x00007dd7
0x00009ff2
0x00009dcf
0x8025dd18
0x000094d6
0x802518b6
0x80251769
Thread 0 Crashed: Dispatch queue: com.apple.main-thread
0 com.apple.QD 0x954a7f05 _SetDstBits32BGRA + 8
1 com.apple.QD 0x954a3e4c StretchBlt + 4887
2 com.apple.QD 0x954a21fc Stretch + 3467
3 com.apple.QD 0x95466296 OneSrcOneDst + 59
4 com.apple.QD 0x95466ed4 CommonBits + 1316
5 com.apple.QD 0x954673f1 CopyDeepMask + 248
6 ??? 0x74879265 EntryTX + 869139
7 ??? 0x748774e1 EntryTX + 861583
8 ??? 0x7487c6fe EntryTX + 882604
9 ??? 0x747fa0a2 EntryTX + 348496
10 ??? 0x747f4edd EntryTX + 327563
11 ??? 0x74888976 EntryTX + 932388
12 ??? 0x747fa0a2 EntryTX + 348496
13 ??? 0x747fff4e EntryTX + 372732
14 ??? 0x747f5a30 EntryTX + 330462
15 ??? 0x747fffee EntryTX + 372892
16 ??? 0x747f5a30 EntryTX + 330462
17 ??? 0x747fffee EntryTX + 372892
18 ??? 0x747f5a30 EntryTX + 330462
19 ??? 0x747ffda5 EntryTX + 372307
20 ??? 0x747f5a30 EntryTX + 330462
21 ??? 0x747fffee EntryTX + 372892
22 ??? 0x747f5a30 EntryTX + 330462
23 ??? 0x747fffee EntryTX + 372892
24 ??? 0x7487b006 EntryTX + 876724
25 ??? 0x7487b0f1 EntryTX + 876959
26 ??? 0x7485d3ae EntryTX + 754780
27 ??? 0x7485e4eb EntryTX + 759193
28 com.apple.HIToolbox 0x974660a9 DispatchEventToHandlers(EventTargetRec*, OpaqueEventRef*, HandlerCallRec*) + 1567
29 com.apple.HIToolbox 0x97465370 SendEventToEventTargetInternal(OpaqueEventRef*, OpaqueEventTargetRef*, HandlerCallRec*) + 411
30 com.apple.HIToolbox 0x97487b55 SendEventToEventTarget + 52
31 com.apple.HIToolbox 0x974983df SendEvent(unsigned long, WindowData*, OpaqueRgnHandle*) + 203
32 com.apple.HIToolbox 0x9749826a PaintWindow(WindowData*, OpaqueRgnHandle*, PaintReason, bool) + 495
33 com.apple.HIToolbox 0x9748b0f6 WindowData::PrepareForVisibility() + 236
34 com.apple.HIToolbox 0x9748a656 _ShowHideWindows + 291
35 com.apple.HIToolbox 0x974ed341 ShowWindow + 79
36 ??? 0x7485c590 EntryTX + 751166
37 ??? 0x7485fcd5 EntryTX + 765315
38 ??? 0x7485a6ce EntryTX + 743292
39 ??? 0x7485c8f7 EntryTX + 752037
40 ??? 0x747946b7 0 + 1954105015
41 ??? 0x7479704d 0 + 1954115661
42 ??? 0x74805e5c EntryTX + 397066
43 ??? 0x7480869d EntryTX + 407371
44 ??? 0x747a4500 EntryCU + 58
45 com.adobe.Photoshop 0x006c03de 0x1000 + 7074782
46 com.adobe.Photoshop 0x0040e821 0x1000 + 4249633
47 com.adobe.Photoshop 0x00412f3a 0x1000 + 4267834
48 com.adobe.Photoshop 0x0040bfb4 0x1000 + 4239284
49 com.adobe.Photoshop 0x00410d23 0x1000 + 4259107
50 com.adobe.Photoshop 0x00712698 0x1000 + 7411352
51 com.adobe.Photoshop 0x00713263 0x1000 + 7414371
52 com.adobe.Photoshop 0x0040cfda 0x1000 + 4243418
53 com.adobe.Photoshop 0x0070f487 0x1000 + 7398535
54 com.adobe.Photoshop 0x0070fdc9 0x1000 + 7400905
55 com.adobe.Photoshop 0x0040d324 0x1000 + 4244260
56 com.adobe.Photoshop 0x00410ce1 0x1000 + 4259041
57 com.adobe.Photoshop 0x0048cd1a 0x1000 + 4767002
58 com.adobe.Photoshop 0x0048df43 0x1000 + 4771651
59 com.adobe.Photoshop 0x0006bdcd 0x1000 + 437709
60 com.adobe.Photoshop 0x0006ab7d 0x1000 + 433021
61 com.adobe.Photoshop 0x00064145 0x1000 + 405829
62 com.adobe.Photoshop 0x000642b3 0x1000 + 406195
63 com.adobe.Photoshop 0x0006260f 0x1000 + 398863
64 com.adobe.Photoshop 0x00220a8a 0x1000 + 2226826
65 com.adobe.Photoshop 0x00220b16 0x1000 + 2226966
66 com.adobe.Photoshop 0x00003cf2 0x1000 + 11506
67 com.adobe.Photoshop 0x00003c19 0x1000 + 11289
Thread 1: Dispatch queue: com.apple.libdispatch-manager
0 libSystem.B.dylib 0x95ec1b42 kevent + 10
1 libSystem.B.dylib 0x95ec225c _dispatch_mgr_invoke + 215
2 libSystem.B.dylib 0x95ec1719 _dispatch_queue_invoke + 163
3 libSystem.B.dylib 0x95ec14be _dispatch_worker_thread2 + 240
4 libSystem.B.dylib 0x95ec0f41 _pthread_wqthread + 390
5 libSystem.B.dylib 0x95ec0d86 start_wqthread + 30
Thread 2:
0 libSystem.B.dylib 0x95e9b342 semaphore_wait_signal_trap + 10
1 libSystem.B.dylib 0x95ec8eb8 _pthread_cond_wait + 1089
2 libSystem.B.dylib 0x95f1142f pthread_cond_wait + 48
3 com.adobe.amt.services 0x09e20552 AMTConditionLock::LockWhenCondition(int) + 46
4 com.adobe.amt.services 0x09e1b995 _AMTThreadedPCDService::PCDThreadWorker(_AMTThreadedPCDService*) + 115
5 com.adobe.amt.services 0x09e205b0 AMTThread::Worker(void*) + 20
6 libSystem.B.dylib 0x95ec8a19 _pthread_start + 345
7 libSystem.B.dylib 0x95ec889e thread_start + 34
Thread 3:
0 libSystem.B.dylib 0x95e9b34e semaphore_timedwait_trap + 10
1 ...ple.CoreServices.CarbonCore 0x97e49212 MPWaitOnSemaphore + 125
2 MultiProcessor Support 0x27e33eff 0x27e04000 + 196351
3 ...ple.CoreServices.CarbonCore 0x97e16eb6 PrivateMPEntryPoint + 68
4 libSystem.B.dylib 0x95ec8a19 _pthread_start + 345
5 libSystem.B.dylib 0x95ec889e thread_start + 34
Thread 4:
0 libSystem.B.dylib 0x95e9b34e semaphore_timedwait_trap + 10
1 ...ple.CoreServices.CarbonCore 0x97e49212 MPWaitOnSemaphore + 125
2 MultiProcessor Support 0x27e33eff 0x27e04000 + 196351
3 ...ple.CoreServices.CarbonCore 0x97e16eb6 PrivateMPEntryPoint + 68
4 libSystem.B.dylib 0x95ec8a19 _pthread_start + 345
5 libSystem.B.dylib 0x95ec889e thread_start + 34
Thread 5:
0 libSystem.B.dylib 0x95e9b34e semaphore_timedwait_trap + 10
1 ...ple.CoreServices.CarbonCore 0x97e49212 MPWaitOnSemaphore + 125
2 MultiProcessor Support 0x27e33eff 0x27e04000 + 196351
3 ...ple.CoreServices.CarbonCore 0x97e16eb6 PrivateMPEntryPoint + 68
4 libSystem.B.dylib 0x95ec8a19 _pthread_start + 345
5 libSystem.B.dylib 0x95ec889e thread_start + 34
Thread 6:
0 libSystem.B.dylib 0x95e9b34e semaphore_timedwait_trap + 10
1 ...ple.CoreServices.CarbonCore 0x97e49212 MPWaitOnSemaphore + 125
2 MultiProcessor Support 0x27e33eff 0x27e04000 + 196351
3 ...ple.CoreServices.CarbonCore 0x97e16eb6 PrivateMPEntryPoint + 68
4 libSystem.B.dylib 0x95ec8a19 _pthread_start + 345
5 libSystem.B.dylib 0x95ec889e thread_start + 34
Thread 7:
0 libSystem.B.dylib 0x95e9b34e semaphore_timedwait_trap + 10
1 ...ple.CoreServices.CarbonCore 0x97e49212 MPWaitOnSemaphore + 125
2 MultiProcessor Support 0x27e33eff 0x27e04000 + 196351
3 ...ple.CoreServices.CarbonCore 0x97e16eb6 PrivateMPEntryPoint + 68
4 libSystem.B.dylib 0x95ec8a19 _pthread_start + 345
5 libSystem.B.dylib 0x95ec889e thread_start + 34
Thread 8:
0 libSystem.B.dylib 0x95e9b34e semaphore_timedwait_trap + 10
1 ...ple.CoreServices.CarbonCore 0x97e49212 MPWaitOnSemaphore + 125
2 MultiProcessor Support 0x27e33eff 0x27e04000 + 196351
3 ...ple.CoreServices.CarbonCore 0x97e16eb6 PrivateMPEntryPoint + 68
4 libSystem.B.dylib 0x95ec8a19 _pthread_start + 345
5 libSystem.B.dylib 0x95ec889e thread_start + 34
Thread 9:
0 libSystem.B.dylib 0x95e9b34e semaphore_timedwait_trap + 10
1 ...ple.CoreServices.CarbonCore 0x97e49212 MPWaitOnSemaphore + 125
2 MultiProcessor Support 0x27e33eff 0x27e04000 + 196351
3 ...ple.CoreServices.CarbonCore 0x97e16eb6 PrivateMPEntryPoint + 68
4 libSystem.B.dylib 0x95ec8a19 _pthread_start + 345
5 libSystem.B.dylib 0x95ec889e thread_start + 34
Thread 10:
0 libSystem.B.dylib 0x95ec9262 __semwait_signal + 10
1 libSystem.B.dylib 0x95ec8f1e _pthread_cond_wait + 1191
2 libSystem.B.dylib 0x95ecabb8 pthread_cond_wait$UNIX2003 + 73
3 ...ple.CoreServices.CarbonCore 0x97e4baee TSWaitOnCondition + 126
4 ...ple.CoreServices.CarbonCore 0x97e3743d TSWaitOnConditionTimedRelative + 202
5 ...ple.CoreServices.CarbonCore 0x97e32e0f MPWaitOnQueue + 250
6 AdobeACE 0x027c038d 0x278f000 + 201613
7 AdobeACE 0x027bfd85 0x278f000 + 200069
8 ...ple.CoreServices.CarbonCore 0x97e16eb6 PrivateMPEntryPoint + 68
9 libSystem.B.dylib 0x95ec8a19 _pthread_start + 345
10 libSystem.B.dylib 0x95ec889e thread_start + 34
Thread 11:
0 libSystem.B.dylib 0x95ec9262 __semwait_signal + 10
1 libSystem.B.dylib 0x95ec8f1e _pthread_cond_wait + 1191
2 libSystem.B.dylib 0x95ecabb8 pthread_cond_wait$UNIX2003 + 73
3 ...ple.CoreServices.CarbonCore 0x97e4baee TSWaitOnCondition + 126
4 ...ple.CoreServices.CarbonCore 0x97e3743d TSWaitOnConditionTimedRelative + 202
5 ...ple.CoreServices.CarbonCore 0x97e32e0f MPWaitOnQueue + 250
6 AdobeACE 0x027c038d 0x278f000 + 201613
7 AdobeACE 0x027bfd85 0x278f000 + 200069
8 ...ple.CoreServices.CarbonCore 0x97e16eb6 PrivateMPEntryPoint + 68
9 libSystem.B.dylib 0x95ec8a19 _pthread_start + 345
10 libSystem.B.dylib 0x95ec889e thread_start + 34
Thread 12:
0 libSystem.B.dylib 0x95ec9262 __semwait_signal + 10
1 libSystem.B.dylib 0x95ec8f1e _pthread_cond_wait + 1191
2 libSystem.B.dylib 0x95ecabb8 pthread_cond_wait$UNIX2003 + 73
3 ...ple.CoreServices.CarbonCore 0x97e4baee TSWaitOnCondition + 126
4 ...ple.CoreServices.CarbonCore 0x97e3743d TSWaitOnConditionTimedRelative + 202
5 ...ple.CoreServices.CarbonCore 0x97e32e0f MPWaitOnQueue + 250
6 AdobeACE 0x027c038d 0x278f000 + 201613
7 AdobeACE 0x027bfd85 0x278f000 + 200069
8 ...ple.CoreServices.CarbonCore 0x97e16eb6 PrivateMPEntryPoint + 68
9 libSystem.B.dylib 0x95ec8a19 _pthread_start + 345
10 libSystem.B.dylib 0x95ec889e thread_start + 34
Thread 13:
0 libSystem.B.dylib 0x95ec9262 __semwait_signal + 10
1 libSystem.B.dylib 0x95ec8f1e _pthread_cond_wait + 1191
2 libSystem.B.dylib 0x95ecabb8 pthread_cond_wait$UNIX2003 + 73
3 ...ple.CoreServices.CarbonCore 0x97e4baee TSWaitOnCondition + 126
4 ...ple.CoreServices.CarbonCore 0x97e3743d TSWaitOnConditionTimedRelative + 202
5 ...ple.CoreServices.CarbonCore 0x97e32e0f MPWaitOnQueue + 250
6 AdobeACE 0x027c038d 0x278f000 + 201613
7 AdobeACE 0x027bfd85 0x278f000 + 200069
8 ...ple.CoreServices.CarbonCore 0x97e16eb6 PrivateMPEntryPoint + 68
9 libSystem.B.dylib 0x95ec8a19 _pthread_start + 345
10 libSystem.B.dylib 0x95ec889e thread_start + 34
Thread 14:
0 libSystem.B.dylib 0x95ec9262 __semwait_signal + 10
1 libSystem.B.dylib 0x95ec8f1e _pthread_cond_wait + 1191
2 libSystem.B.dylib 0x95ecabb8 pthread_cond_wait$UNIX2003 + 73
3 ...ple.CoreServices.CarbonCore 0x97e4baee TSWaitOnCondition + 126
4 ...ple.CoreServices.CarbonCore 0x97e3743d TSWaitOnConditionTimedRelative + 202
5 ...ple.CoreServices.CarbonCore 0x97e32e0f MPWaitOnQueue + 250
6 AdobeACE 0x027c038d 0x278f000 + 201613
7 AdobeACE 0x027bfd85 0x278f000 + 200069
8 ...ple.CoreServices.CarbonCore 0x97e16eb6 PrivateMPEntryPoint + 68
9 libSystem.B.dylib 0x95ec8a19 _pthread_start + 345
10 libSystem.B.dylib 0x95ec889e thread_start + 34
Thread 15:
0 libSystem.B.dylib 0x95ec9262 __semwait_signal + 10
1 libSystem.B.dylib 0x95ec8f1e _pthread_cond_wait + 1191
2 libSystem.B.dylib 0x95ecabb8 pthread_cond_wait$UNIX2003 + 73
3 ...ple.CoreServices.CarbonCore 0x97e4baee TSWaitOnCondition + 126
4 ...ple.CoreServices.CarbonCore 0x97e3743d TSWaitOnConditionTimedRelative + 202
5 ...ple.CoreServices.CarbonCore 0x97e32e0f MPWaitOnQueue + 250
6 AdobeACE 0x027c038d 0x278f000 + 201613
7 AdobeACE 0x027bfd85 0x278f000 + 200069
8 ...ple.CoreServices.CarbonCore 0x97e16eb6 PrivateMPEntryPoint + 68
9 libSystem.B.dylib 0x95ec8a19 _pthread_start + 345
10 libSystem.B.dylib 0x95ec889e thread_start + 34
Thread 16:
0 libSystem.B.dylib 0x95ec9262 __semwait_signal + 10
1 libSystem.B.dylib 0x95ec8f1e _pthread_cond_wait + 1191
2 libSystem.B.dylib 0x95ecabb8 pthread_cond_wait$UNIX2003 + 73
3 ...ple.CoreServices.CarbonCore 0x97e4baee TSWaitOnCondition + 126
4 ...ple.CoreServices.CarbonCore 0x97e3743d TSWaitOnConditionTimedRelative + 202
5 ...ple.CoreServices.CarbonCore 0x97e32e0f MPWaitOnQueue + 250
6 AdobeACE 0x027c038d 0x278f000 + 201613
7 AdobeACE 0x027bfd85 0x278f000 + 200069
8 ...ple.CoreServices.CarbonCore 0x97e16eb6 PrivateMPEntryPoint + 68
9 libSystem.B.dylib 0x95ec8a19 _pthread_start + 345
10 libSystem.B.dylib 0x95ec889e thread_start + 34
Thread 17:
0 libSystem.B.dylib 0x95e9b40e mach_wait_until + 10
1 libSystem.B.dylib 0x95f228d5 nanosleep + 345
2 com.adobe.PSAutomate 0x2a6a2755 ScObjects::Thread::sleep(unsigned int) + 143
3 com.adobe.PSAutomate 0x2a6a27b5 ScObjects::Thread::wait(unsigned int) + 23
4 com.adobe.PSAutomate 0x2a693502 ScObjects::BridgeTalkThread::run() + 332
5 com.adobe.PSAutomate 0x2a6a2a77 ScObjects::Thread::go(void*) + 239
6 libSystem.B.dylib 0x95ec8a19 _pthread_start + 345
7 libSystem.B.dylib 0x95ec889e thread_start + 34
Thread 18:
0 libSystem.B.dylib 0x95e9b342 semaphore_wait_signal_trap + 10
1 libSystem.B.dylib 0x95ec8eb8 _pthread_cond_wait + 1089
2 libSystem.B.dylib 0x95f1142f pthread_cond_wait + 48
3 data_flow 0x03b9f2b2 boost::detail::condition_impl::do_wait(_opaque_pthread_mutex_t*) + 24
4 data_flow 0x03b9265b void boost::condition::do_wait<boost::recursive_mutex>(boost::recursive_mutex&) + 51
5 data_flow 0x03b95061 boost::threadpool::detail::pool_core<boost::threadpool::prio_task_func, boost::threadpool::prio_scheduler, boost::threadpool::static_size, boost::threadpool::resize_controller, boost::threadpool::wait_for_all_tasks>::execute_task() volatile + 135
6 data_flow 0x03b95bba boost::threadpool::detail::worker_thread<boost::threadpool::detail::pool_core<boost::thre adpool::prio_task_func, boost::threadpool::prio_scheduler, boost::threadpool::static_size, boost::threadpool::resize_controller, boost::threadpool::wait_for_all_tasks> >::run() + 232
7 data_flow 0x03b9290b boost::_bi::bind_t<void, boost::_mfi::mf0<void, boost::threadpool::detail::worker_thread<boost::threadpool::detail::pool_core<boost::thre adpool::prio_task_func, boost::threadpool::prio_scheduler, boost::threadpool::static_size, boost::threadpool::resize_controller, boost::threadpool::wait_for_all_tasks> > >, boost::_bi::list1<boost::_bi::value<boost::shared_ptr<boost::threadpool::detail::worker_t hread<boost::threadpool::detail::pool_core<boost::threadpool::prio_task_func, boost::threadpool::prio_scheduler, boost::threadpool::static_size, boost::threadpool::resize_controller, boost::threadpool::wait_for_all_tasks> > > > > >::operator()() + 43
8 data_flow 0x03b94fd1 boost::function0<void, std::allocator<boost::function_base> >::operator()() const + 79
9 data_flow 0x03ba0bc5 thread_proxy + 99
10 libSystem.B.dylib 0x95ec8a19 _pthread_start + 345
11 libSystem.B.dylib 0x95ec889e thread_start + 34
Thread 19:
0 libSystem.B.dylib 0x95e9b342 semaphore_wait_signal_trap + 10
1 libSystem.B.dylib 0x95ec8eb8 _pthread_cond_wait + 1089
2 libSystem.B.dylib 0x95f1142f pthread_cond_wait + 48
3 data_flow 0x03b9f2b2 boost::detail::condition_impl::do_wait(_opaque_pthread_mutex_t*) + 24
4 data_flow 0x03b9265b void boost::condition::do_wait<boost::recursive_mutex>(boost::recursive_mutex&) + 51
5 data_flow 0x03b95061 boost::threadpool::detail::pool_core<boost::threadpool::prio_task_func, boost::threadpool::prio_scheduler, boost::threadpool::static_size, boost::threadpool::resize_controller, boost::threadpool::wait_for_all_tasks>::execute_task() volatile + 135
6 data_flow 0x03b95bba boost::threadpool::detail::worker_thread<boost::threadpool::detail::pool_core<boost::thre adpool::prio_task_func, boost::threadpool::prio_scheduler, boost::threadpool::static_size, boost::threadpool::resize_controller, boost::threadpool::wait_for_all_tasks> >::run() + 232
7 data_flow 0x03b9290b boost::_bi::bind_t<void, boost::_mfi::mf0<void, boost::threadpool::detail::worker_thread<boost::threadpool::detail::pool_core<boost::thre adpool::prio_task_func, boost::threadpool::prio_scheduler, boost::threadpool::static_size, boost::threadpool::resize_controller, boost::threadpool::wait_for_all_tasks> > >, boost::_bi::list1<boost::_bi::value<boost::shared_ptr<boost::threadpool::detail::worker_t hread<boost::threadpool::detail::pool_core<boost::threadpool::prio_task_func, boost::threadpool::prio_scheduler, boost::threadpool::static_size, boost::threadpool::resize_controller, boost::threadpool::wait_for_all_tasks> > > > > >::operator()() + 43
8 data_flow 0x03b94fd1 boost::function0<void, std::allocator<boost::function_base> >::operator()() const + 79
9 data_flow 0x03ba0bc5 thread_proxy + 99
10 libSystem.B.dylib 0x95ec8a19 _pthread_start + 345
11 libSystem.B.dylib 0x95ec889e thread_start + 34
Thread 20:
0 libSystem.B.dylib 0x95e9b342 semaphore_wait_signal_trap + 10
1 libSystem.B.dylib 0x95ec8eb8 _pthread_cond_wait + 1089
2 libSystem.B.dylib 0x95f1142f pthread_cond_wait + 48
3 data_flow 0x03b9f2b2 boost::detail::condition_impl::do_wait(_opaque_pthread_mutex_t*) + 24
4 data_flow 0x03b9265b void boost::condition::do_wait<boost::recursive_mutex>(boost::recursive_mutex&) + 51
5 data_flow 0x03b95061 boost::threadpool::detail::pool_core<boost::threadpool::prio_task_func, boost::threadpool::prio_scheduler, boost::threadpool::static_size, boost::threadpool::resize_controller, boost::threadpool::wait_for_all_tasks>::execute_task() volatile + 135
6 data_flow 0x03b95bba boost::threadpool::detail::worker_thread<boost::threadpool::detail::pool_core<boost::thre adpool::prio_task_func, boost::threadpool::prio_scheduler, boost::threadpool::static_size, boost::threadpool::resize_controller, boost::threadpool::wait_for_all_tasks> >::run() + 232
7 data_flow 0x03b9290b boost::_bi::bind_t<void, boost::_mfi::mf0<void, boost::threadpool::detail::worker_thread<boost::threadpool::detail::pool_core<boost::thre adpool::prio_task_func, boost::threadpool::prio_scheduler, boost::threadpool::static_size, boost::threadpool::resize_controller, boost::threadpool::wait_for_all_tasks> > >, boost::_bi::list1<boost::_bi::value<boost::shared_ptr<boost::threadpool::detail::worker_t hread<boost::threadpool::detail::pool_core<boost::threadpool::prio_task_func, boost::threadpool::prio_scheduler, boost::threadpool::static_size, boost::threadpool::resize_controller, boost::threadpool::wait_for_all_tasks> > > > > >::operator()() + 43
8 data_flow 0x03b94fd1 boost::function0<void, std::allocator<boost::function_base> >::operator()() const + 79
9 data_flow 0x03ba0bc5 thread_proxy + 99
10 libSystem.B.dylib 0x95ec8a19 _pthread_start + 345
11 libSystem.B.dylib 0x95ec889e thread_start + 34
Thread 21:
0 libSystem.B.dylib 0x95e9b342 semaphore_wait_signal_trap + 10
1 libSystem.B.dylib 0x95ec8eb8 _pthread_cond_wait + 1089
2 libSystem.B.dylib 0x95f1142f pthread_cond_wait + 48
3 data_flow 0x03b9f2b2 boost::detail::condition_impl::do_wait(_opaque_pthread_mutex_t*) + 24
4 data_flow 0x03b9265b void boost::condition::do_wait<boost::recursive_mutex>(boost::recursive_mutex&) + 51
5 data_flow 0x03b95061 boost::threadpool::detail::pool_core<boost::threadpool::prio_task_func, boost::threadpool::prio_scheduler, boost::threadpool::static_size, boost::threadpool::resize_controller, boost::threadpool::wait_for_all_tasks>::execute_task() volatile + 135
6 data_flow 0x03b95bba boost::threadpool::detail::worker_thread<boost::threadpool::detail::pool_core<boost::thre adpool::prio_task_func, -
Indesign CS4 keeps crashing on Launch
My copy of CS4 Indesign keeps crashing.
It gets to the window where is shows the recent documents and then crashes everytime.
I have deleted the preferences and the version folder and even re-installed the app from the master dvd but it still crashes on launch.
It was working ok earlier today, which is why I cant understand the problem.
All the other CS4 apps work fine - it's just Indesign.
Im running Mac OS X 10.5.7.
Please help
Thanks
PeteHi John,
My InDesign CS4 keeps crashing on launch since I upgraded to OSX Lion. Here is the pastebin link: http://pastebin.com/9BGZ85e6
Thanks in advance for any comments!
Michael
[email protected] -
Hello guys,
My Photoshop CS4 keeps crashing after a few minutes of use.
I found the crash logs via eventviewer, but I can't attach them here so I'll write down the logs:
Log #1:
Fault bucket 4682409, type 4
Event Name: APPCRASH
Response: Not available
Cab Id: 0
Problem signature:
P1: Photoshop.exe
P2: 11.0.0.0
P3: 496e86ce
P4: BIB.dll
P5: 1.2.1.1744
P6: 48b5fcc0
P7: c0000005
P8: 000000000001a303
P9:
P10:
Analysis symbol:
Rechecking for solution: 0
Report Id: bf15970f-2c2f-11e4-825a-00248ce8e898
Report Status: 0
Hashed bucket: b77531baae2b5fd87db01ea0d04f81b5
Log #2:
Faulting application name: Photoshop.exe, version: 11.0.0.0, time stamp: 0x496e86ce
Faulting module name: BIB.dll, version: 1.2.1.1744, time stamp: 0x48b5fcc0
Exception code: 0xc0000005
Fault offset: 0x000000000001a303
Faulting process id: 0x4f8
Faulting application start time: 0x01cfc03c3a326ae0
Faulting application path: C:\Program Files\Adobe\Adobe Photoshop CS4 (64 Bit)\Photoshop.exe
Faulting module path: C:\Program Files\Adobe\Adobe Photoshop CS4 (64 Bit)\BIB.dll
Report Id: bf15970f-2c2f-11e4-825a-00248ce8e898
Faulting package full name:
Faulting package-relative application ID:
Things I already tried:
PC reboot
Re-installation of Photoshop CS4(without saving the personal preferences)
My OS:
Win7 64bit
Please assist, thanks.bib.dll - What is bib.dll?
-
Photoshop CS4 always crash (how may I track and fix an APPCRASH) ???
Hello
My Photoshop CS4 always crash when happens these conditions:
1. Open a file picture or create a file. (FILE 1)
2. Import another file picture... (FILE 2)
3. Copy FILE 2 in FILE 1
4. Now FILE 2 appear inside a layer...
5. Move with the mouse the layer corresponding to the FILE 2
CRAAAAAAASHHHH
BOOOOOOOOOOOOOOOOOOM
Always happens the same, always, always.
It is so annoying, that don't let me work and I am working right now with Photopaint (think I don't like).
I would need your help to tell em how may I track and fix an APPCRASH.
Do we have an application in windows that allow me to detect the causes of an APPCRASH?
Or is this just because the application is failing?
These are the data of the application crash:
Signature of the problem:
Nombre de evento de problema: APPCRASH
Nombre de la aplicación: Photoshop.exe
Versión de la aplicación: 11.0.1.0
Marca de tiempo de la aplicación: 499bf9b5
Nombre del módulo con errores: StackHash_fd00
Versión del módulo con errores: 0.0.0.0
Marca de tiempo del módulo con errores: 00000000
Código de excepción: c0000005
Desplazamiento de excepción: 65637275
Versión del sistema operativo: 6.0.6002.2.2.0.256.1
Id. de configuración regional: 3082
Información adicional 1: fd00
Información adicional 2: ea6f5fe8924aaa756324d57f87834160
Información adicional 3: fd00
Información adicional 4: ea6f5fe8924aaa756324d57f87834160
Additional information about the problem:
Id. de depósito: 1164041060
The texts are in Spanish sorry, I'm from Spain.
May someone help me to track and trace this bug and how to solve it?
ThanksPrior to the subscription models—and of course that includes CS4—the Photoshop license was platform specific, either Windows or Mac, but not both. Your CS4 Windows serial number ("key") will never work on the Mac version.
CS4 is out of the loop as far as requesting a platform swap for a nominal fee. It is no longer supported by Adobe in any way. A platform swap required the destruction of your PC version, so you could not use both the PC and the Mac versions.
For a time, you could have used CS4 to upgrade to CS6 for about $200, but that time window has closed by now. Now you would have to own a legitimate version of CS5 in order to be eligible to buy an upgrade to CS6.
You can of course buy the full version of Photoshop CS6 Extended for $1,000 from the Adobe store:
Creative Suite 6
Alternatively, you can subscribe to Photoshop CC and Photoshop CC2014 on a monthly basis without ever owning the software. If you stop paying monthly, the software ceases to work.
The cheapest subscription is the Photography plan, which includes both Photoshop and Lightroom for $10 a month.
These are user forums; you are not addressing Adobe here. To contact Adobe support directly:
Click on the link below, and after that click on "Still need Help? Contact us."
Then on the next page, click Chat
http://helpx.adobe.com/contact.html?step=PHXS_downloading-installing-setting-up_licensing- activation.
There is also a phone option. 1 (800) 833-6687 -
My photoshop CS4 keeps crashing while I am in the middle of editing a photo. I am running Mac OS X 10.9.4. I have tried to contact support and I was directed here.
You were redirected to this user forum because CS4 is no longer supported by Adobe at all.
We'll need a lot more info before we can help.
You'll have to manually determine whether Photoshop CS4 is updated to version 11.0.2 (the Adobe auto updater is most unreliable in CS4), and give us plenty of other information.
BOILERPLATE TEXT:
If you give complete and detailed information about your setup and the issue at hand, such as your platform (Mac or Win), exact versions of your OS, of Photoshop and of Bridge, machine specs, such as total installed RAM, scratch file HDs, video card specs, what troubleshooting steps you have taken so far, what error message(s) you receive, if having issues opening raw files also the exact camera make and model that generated them, etc., someone may be able to help you.
Please read this FAQ for advice on how to ask your questions correctly for quicker and better answers:
http://forums.adobe.com/thread/419981?tstart=0
Thanks! -
CS4 "Save as Adobe PDF" not working in Mountain Lion
CS4 Save as Adobe PDF not working in Mountain Lion
Just bought a new Mac with mountain lion, installed CS4 design premium twice trying to fix this. When you go to "print" then "Save as Adobe PDF" the process fails with a pop-up saying "An error occurred while saving the PDF file". I can still do the standard "Save as PDF" - but that usually results in a file size 10x larger than Save as Adobe PDF so it won't work for me; I need the small file sizes of Save as Adobe PDF.
When I go to Help > Repair Acrobat Installation it seems to be recognizing a repair needed with Adobe PDF Printer (see screenshot below); but when I go through the repair nothing changes it still won't work.
Any help is much appreciated!"Save As Adobe PDF" works fine in Snow Leopard.
Thanks for the link, but this is no help - I already have "Save As Adobe PDF" on the menu - the problem is when I click that it errors out...
I just think its sad that Adobe charges people $2000 and provides zero support for future updates; when I buy an iMac for half that amount of money or an iPhone I get operating system support and bug fix downloads to deal with the latest internet advances for years to come - but Adobe apparently takes your money and says sayonara! Is it really that hard to provide updates on $2000 worth of software for say 24 months?? -
Why does Illustrator CS4 save pdfs with clipping paths and make rasters of gradient areas
I am on a IMAC and upgraded to 10.6.8 Jan 2014. I am using CS4 Illustrator to create with. When i save my work as a pdf then reopen the pdf in Ill to make changes, the whole page has:
A.) Multiple clipping paths around it
B.) Most text has now become outlined. Not editable anymore.
C.) Gradient areas have multiple clipping paths of the single gradient area
D.) The gradient areas now become rasterized.
This is very frustrating as now all of my marketing files, some 300+, are worthless. I don't know where to look anymore to find the problem.
Please help.
Thank you very muchJohn,
I have the presets as you have shown. I had been editing the supplied items as you suggested. Then figured i should ask the questions of those who are better than I.
But still a bit confused as to why the new save places clipping paths around the document.
Thank you John and Monika for your help.
why does Illustrator CS4 save pdfs with clipping paths and make rasters of gradient areas
created by John Mensinger in Illustrator - View the full discussion
I do a save as "pdf" in the format pull down tab. I save to a folder on the hard drive. Where is the "Illustrator editability" check box? I presumed it is in Acrobat some where
but i seem to be lost.
It is in Illustrator's Save Adobe PDF dialog, which pops up before the saved file is written.
https://forums.adobe.com/servlet/JiveServlet/downloadImage/2-6439399-644928/450-397/Untitl ed-1.jpg
Sorry i didn't mention this, but this seems to have occurred when using images and text from provided pdfs.
That's a critical fact. If you didn't do the original save, the above is moot, and it's too late to exercise any control over the save process. Someone else failed to save for editability. The only thing you can do is clean up/repair the content, (release clipping masks, rebuild rasterized elements, expand objects, etc.), and save correctly as AI. Then, if necessary, re-save as PDF with the correct settings.
Please note that the Adobe Forums do not accept email attachments. If you want to embed a screen image in your message please visit the thread in the forum to embed the image at https://forums.adobe.com/message/6439399#6439399
Replies to this message go to everyone subscribed to this thread, not directly to the person who posted the message. To post a reply, either reply to this email or visit the message page:
To unsubscribe from this thread, please visit the message page at . In the Actions box on the right, click the Stop Email Notifications link.
Start a new discussion in Illustrator by email or at Adobe Community
For more information about maintaining your forum email notifications please go to http://forums.adobe.com/thread/416458?tstart=0. -
My adobe CS4 keeps crashing when I try to print
All the programme in my CS4 are crashing when I try to print. Anyone know why?
We can't know anything. you have not provided any system information or details about your printer and print settings.
Mylenium -
Phshp CS4 keeps crashing when I try to import from scanner
Can anyone please help me?
I'm running Photoshop CS4 on a Mac Pro Desktop with Snow Leopard. I have a Canon Canoscan Lide 600F scanner. Every time I try to import from my scanner into photoshop, CS4 keeps crashing.
Do I need to delete Photoshop CS4 Preferences? If so where is the file located in Preferences, I can't find it anywhere.
Photoshop CS4 crashes every time I select "Import...Canoscane Lide 600F"
Thanks in advance,
- Nickhas scanning ever worked?
most of us here scan using the stand alone software or 3rd party software. The reason the TWAIN.plugin was not installed by default is that many of the scanner manufacturers have not followed Adobes specs and conflict with the TWAIN.plugin.
Also its seems a bit silly to tie up a $1000 application as a scanner UI for $150 scanner. You do realize Photoshop has no scanning ability of its own and relies on the scanner plugin to access the stand alone software that came with the scanner.
If you scan as a stand alone you can still work in Photoshop. -
OK I have just bought PS CS4, I have literally just installed it, in TEN minutes it has completely brought down my system no less than three times!! By which what I mean is that on seemingly random tasks I end up with the beach ball spinning and from that I am then unable to even get my dock to pop up on my Mac, the only way to remedy this has been to force shut down my Mac and re-start. This has happened on every occasion of loading CS4 so far!! I would go as far to say that CS4 is just not compatable with the current Mac OS (Snow Leopard excluded as I don't know how that runs with is due to not having it)
I have system 10.5.8 and, as I say, I'm using it with CS4.
Question is does anybody know what's causing this and more importantly, is there a way to fix it?? As it would seem my only other solution is to send the software back to Adobe if not. I'd be grateful for any help or advice. Thanks.Aren't we talking about 10.6? What has 10.5 have to do with anything? I've
said it a hundred times, Photoshop CS4 worked fine until I installed Snow
Leopard. Now CS4 crashes consistently.
Larry Spencer CPP
(330) 945-4722
www.spencerphotography.net
From: jb510 <[email protected]>
Reply-To: <[email protected]>
Date: Sun, 30 Aug 2009 18:37:09 -0600
To: LARRY SPENCER <[email protected]>
Subject: CS4 CONSTANT crashing
First, 10.5.X has been out for over a year, as has CS4, Many thousands of
people have been running it just fine with your basic hardware config. I say
this just so you understand that the problem is not fundemental to the
application or OS. I think this is what westindiangirl was trying to
express. That doesn't mean you don't have a problem, just that the problem
is likely specific to your installation.
Thank you Anto01 for the additional info.
Two more things are important to know that are missing from your info: Do you
have any PS extensions/plug-ins installed? and, How much free hard drive
space do you have? I suppose the third is do you think anything about what
you're doing in PS is relevant? ie. working with huge files, running complex
filters or actions, etc?
The first (extensions) is because something might of been carried over during
the upgrade that is not compatible with CS4. The second (free space) is
because you might be running out of scratch disk space.
Since your CS4 installation is fresh it is most likely that something went
wrong with the upgrade/installation. Therefore, the first thing to try is to
remove and re-install CS4. When you remove CS4 it can also be helpful to run
the clean-up script from here:
http://www.adobe.com/support/contact/cs4clean.html
Before you reinstall I'd recommend running Disk Util to check your disk and
the permissions (problems with either can casue files not to be updated
properly during the install).
> -
64 bit CS4 Extended crashes when changing workspaces
Everytime I try to change workspaces, PS CS4 Extended crashes. Operating system as follows: Windows 7 Ultimate, 64-bit, Intel CoreI7 3.2, 64 bit 12 gig ram, so power should not be problem. Has anyone experienced similar problems or have a clue? I am running and NVIDIA GeForce 8800 GTS with the latest driver and open GL enabled.
Thanks,
JoeDo you see the same problem with OpenGL disabled?
I ask because I've seen things work on the first run after deleting preferences, only to fail on the second and subsequent runs. It wasn't the same issue you're seeting, but in that case a video driver update corrected it.
-Noel -
Why does my InDesign CS4 keep crashing -- ever since I upgraded my system????
Becuae there is a bug in either the update or in Apple's App store server.
-
How do I prevent CS4 from crashing opon opening without having to delete Flexnet Publisher.
When I open CS4, it crashes with out an error message box coming up. The second attempt, it crashes with the message box saying, Error 150:30, Licensing for this product has stopped working. I then have to go to the hard drive > library > application support > Flexnet publisher and delete it. I then can open up CS4 and it stays open. I have had to do this procedure for many months. I am using Mac OS.6.8. Is there a way of preventing CS4 from crashing without having to go through this procedure?
If it crashes, you would get a crash report dialog.
It sounds like you either have a bad install, or a bad license.
Maybe you are looking for
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