CS4, Save PNG: "Could not complete your request. An error occurred."

Using Fireworks CS4 (v10.0.3.011), when I have been working on an image for a long time, with a long undo history list, if I attempt to save the image as a PNG, I receive an error "Could not complete your request. An error occurred."
I am on Windows XP SP3 (32-bit).  This error typically occurs when page file usage is around 2.4GB.
If there is a limit to how much RAM/pagefile Fireworks can use, can a warning not be implemented?
eg. you are about to pass the point of no return, at which stage your document will become unsaveable.
Is there no way undo history can be purged while an image is open?
This would dramatically reduce RAM/pagefile usage and potentially make the image saveable again.

My OS is 10.4.11. on 2 GHz Intel iMac.
I reread my orignial post and noticed a typo. I can save png's with PS "save for the web," but can't open those just-saved png files.
I did lots of things before I noticed that the png wasn't working. Don't know which may have caused a problem. Likely things? Well, I added a plugin for Ico. format. I deleted it because I thought it might have caused the conflict.
Assuming that was the problem, what can I do to restore the png file format?
I don't have disk warrior. I did run the maintenance utility yesterday. It runs crons, clears caches, deletes cookies, that kind of stuff.
I've never had a problem with it disabling plugins or causing any problems. Haven't run disk utility for a few weeks. Would that help?
I didn't download the replace png plugin from Adobe, but the original wasn't working anyway. I looked for a backup on the exernal drive, didn't find one, and downloaded another.
Next, I did a Photoshop reinstall thinking that might fix the problem, but it didn't.  Which plugin folder should the png plugin be place in. I've never been sure why there are two format folders;  the folder in plugins, and the folder in Photoshop only.

Similar Messages

  • PNG: Could not complete your request...not the right kind of document

    Suddenly, I am unable to open any PNG files or even "Save as" png with Photoshop.  I can't open test tiff files and save as png through "save for web."
    But when I try to open those test files, I get this error message "Could not complete your request because it is not the right kind of document."
    I was able to open them yesterday.
    I thought my plugin might be corrupt, so I downloaded and added a new one. Tried to drop it in File Formats. No work. Then into Adobe Photoshop Only > File Formats folders. Also didn't work.
    Maybe I need to change preferences?
    Any suggestions or pointers to documentation for a fix? I need to use PNG.
    I hope to upgrade to CS4 this summer, but right now, I'm still using CS.

    My OS is 10.4.11. on 2 GHz Intel iMac.
    I reread my orignial post and noticed a typo. I can save png's with PS "save for the web," but can't open those just-saved png files.
    I did lots of things before I noticed that the png wasn't working. Don't know which may have caused a problem. Likely things? Well, I added a plugin for Ico. format. I deleted it because I thought it might have caused the conflict.
    Assuming that was the problem, what can I do to restore the png file format?
    I don't have disk warrior. I did run the maintenance utility yesterday. It runs crons, clears caches, deletes cookies, that kind of stuff.
    I've never had a problem with it disabling plugins or causing any problems. Haven't run disk utility for a few weeks. Would that help?
    I didn't download the replace png plugin from Adobe, but the original wasn't working anyway. I looked for a backup on the exernal drive, didn't find one, and downloaded another.
    Next, I did a Photoshop reinstall thinking that might fix the problem, but it didn't.  Which plugin folder should the png plugin be place in. I've never been sure why there are two format folders;  the folder in plugins, and the folder in Photoshop only.

  • HT3204 new ipod touch. can access iTunes store. cannot create iTunes ID. get error "could not complete iTunes request. unknown error occured (-1202)".Ipod updated to latest issue,firewall exception allowed.SSL 3.0 & TSL 1.0 ok. Running windows Vista. Help

    New ipod touch 32gb. Can access iTune store.Can sample music selection. Completed latest update for ipod Can't make any purchases. Get error "could not complete your iTunes store request. An unknown error occured  (-1202)". security SSL 3.0 & TSL 1.0 OK. Firewall enabled for iTunes. ???

    laneymenion wrote:
    Using Proxy: Yes
    HTTP Proxy: 192.168.100.15:80
    Change the Using Proxy to No
    Have you allowed itunes and itunes helper in your security software firewall?

  • I cant updated Camera Raw to accommodate my Canon 550D Raw images on CS4 - its saying "Could not complete your request because it is not the right kind of document" HELP!!!

    Ive tried downloading the latest version but then always brings up CS4 and says not the right kind of document...? ive tried going to Updstes in help and says all updated but I have version 5.0.0.178 of Camera Raw

    Adobe Camera Raw did not support the Canon 550D until version 6.1 for Photoshop CS5.
    The best way if you do not wish to upgrade is to download the 8.7 DNG converter and convert your Canon 550d raw files to dng so that Photoshop CS4 can open them in your version of Camera Raw.
    Where to get the DNG converter:
    Camera Raw 8.7 and DNG Converter 8.7 Now available
    How to:
    Camera Raw: How to use Adobe DNG Converter - YouTube
    Gene

  • Could not complete your request Unknown error,,5103

    I have paid for and downloaded three movies that are sitting on my machine but
    when I try to play them this is the message I get. I havre updated my CC info...
    anyone know what to do?

    See if these directions help
    http://support.apple.com/kb/ts1597

  • Getting "Could not complete your request" error all the time

    Whenever I try to do anything in Fireworks CS6 (CC desktop version) I get the error message "Could not complete your request. An error occurred".  The only exception is when I try to preview an image I get "Could not render the database. An error occurred"
    This literally happens with any action, from opening a file to changing any attribute of an object (e.g. colour, position, size).  Try to draw a new object - same error.  Delete one - same error.
    Weirdly it does seem to complete the action after I "Ok" the error message.
    Any ideas? 
    I am running this on Mac OSX 10.9.1 on a pretty new MacBook Pro.  I've checked for updates and I'm running the latest version.  (I'm running the trial version, as I am trying to decide whether or not to switch over to CC from my desktop apps, but I would hope it is the same as the full commercial version)

    For me the Fireworks stopped when it got to "Intializing Tab Windows", then a crashed and  displayed "Could not complete your request. an error occurred" and would never load. Basically dead. I couldn't use it at all. My whole workfow came to a stand still.Fireworks-Error.jpg
    BACKGROUND
    Just before this happened, I was trying a new feature from within Dreamweaver. While inside Dreamweaver, I could double-click an image file and it opened in my Fireworks to be edited. I thought . . . Wow, this is really cool. I edited that image and closed it and continued on my work. Since then, that "Connection" between applications has become permanent. Fireworks "THINKS" it is still connected to Dreamweaver. Later Fireworks would NOT open/load at. I would always get the above error.
    PARTIAL SOLUTION
    BTW: I had to do this twice, because the first time, I missed a file somewhere.
    I had to completely uninstall all ADOBE applications. I mean everything! I had CS3 & CS4 and Adobe Readers on my system.
    Since I'm on the mac, I went through the "Application Support" both user and system and the "Preferences" for both user and system and deleted everything that had either "adobe" or "macromedia" in it. There was also a file in the "Launch Agent & Daemons".
    I emptied the trash and did a power off restart. Then I reinstalled CS6. Now Fireworks at least loads and I can use it again, but it still isn't the same.
    OBSERVATION
    Fireworks and Dreamweaver are still "Connected". It won't save an existing PNG file as itself, it displays an error, "That file is open in another application", which is NOT true. I have to use the "Save As" option, and use the Finder to rename that file. I also notice an extra file labeled ex:0000056 which looks like the file I tried to save.
    So at least I can use my Fireworks again although it is irritating. I don't know how to "CUT" the connection between applications. Uninstalling & reinstalling did NOT reset this, the only option left would be a backup, wipe and fresh install of my entire laptop. I just don't have time to do that right now. Hope that helps someone else.
    Arlene

  • Photoshop CS5 "Could not complete your request because of a program error." on Save As

    Hello all,
    We just got a new iMac with 10.9 on it.  Photoshop CS5 is having a major problem.  About 80% of the time we get an error on Save As, "Could not complete your request because of a program error."
    It appears like it might be related to saving JPEGs, as we get the message when saving as JPEG and Photoshop PDF.  Saving as Photoshop and PNG work fine.
    Running 10.9.3
    Photoshop CS5
    Creative Cloud is also installed on this machine.

    Alright, something on your system is causing odd problems.
    Third party plugins would be the first suspect.  If you have third party plugins, disable them.
    Corrupt font files or corrupt OS font cache would be the second.
    See this for tips to troubleshoot font issues:  http://helpx.adobe.com/photoshop/kb/troubleshoot-fonts-photoshop-cs5.html
    After those 2 causes, it would have to be something invoked, like a scanner or printer driver.
    Then we get to bad installs, bad RAM, bad CPU, etc.

  • App store "your apple ID has been disabled" then "we could not complete your request" (error 18)

    Hi,
    Whenvever I try to update apps on my new macbook pro 15" retina, a message appears saying my ID has been disabled and then another appears saying we could not complete your request with error message 18. I can however sign in to other things without trouble.
    I'd appreciate it if anyone could help!

    Apple ID Security -
    Telephone Apple Care for your country and ask for the Account Security Team, then request help enabling your account.
    Or use this link for contact by internet-
    http://www.apple.com/support/appleid/contact/
    Choose Other Apple ID Topics and then Apple ID Account Security

  • Could not complete your request because of a program error photoshop cs4

    My first frustration right now is that I can't search the forums... anyone got an answer to that? on the right hand side (if I'm logged in) I type in a search for anything and it always shows no search results found! Why? is the search function not working?
    Anyway, my problem is that when I try to save a multi-layered psd file into psd or jpg I get this error message: "Could not complete your request because of a program error."
    What is causing it?
    I checked for updates and PS is up-to-date. I restarted, and it worked great for about 3 saves (different pictures). (I'm basically running through some shots and just doing a quick levels and curves adjustment and running an action putting in my name watermark.)
    After that quick edit and trying to save - same error message again.
    It started suddenly yesterday - after having used PS for about 1.5 years without a problem. I haven't done any changes to it as far as I'm aware.
    Any one seen this before, or have a solution to this?
    Thanks!
    Computer specs:
    Windows 7 Pro - 64-bit
    12 GB Ram
    750 GB OS hdd where PS is installed
    2 TB Media drive where the files are being pulled up from/saved to.
    Intel i7 x980 3.33 GHz
    GeForce GTX 470 with 1280 MB dedicated memory
    Logged in as administrator.

    Did you update or change or plug-in or remove anything else on your computer just before it happened?  Photoshop relies on other system libraries to do things and maybe one of those changed.
    No, I did not change anything; I was editing pictures - from a quadding trip where they asked me to shoot for them - and suddenly I started getting the message on most pictures.
    Hard drives are not nearly full. (.99 TB free on media drive and 588 GB free on OS {C} Drive)
    scandisk error check? I probably need that.. (I've had some problems with BSOD and had the BIOS corrupted recently that I had to flash the BIOS again. Could that cause something like this?)
    How do you reset preferences? Is it the Ctrl + Shift + Alt key immediately after PS starts? I did that and it didn't fix it.
    Saving in odd location? No, I don't think so; I save to the same place I save other stuff and I have a solid directory base and I always follow the same procedures. I save back into the same folder I open the file from and save back to the same filename + "edit". That way I can compare side by side and have a backup copy of the file.
    The only USB device plugged into the computer is a logitech wireless combo of keyboard and mouse. (And a wired USB keyboard that sits to the side and that I use only when the batteries in my wireless dies.
    I can't think of anything that has changed that would cause PS to act like this.
    If I can't get it working soon, I'll re-install. I have the Production Premium CS4 version - can I just reinstall PS or would I have to do the whole suite?
    Thanks!
    PS. I don't know if I was clear enough on what I'm doing: I open anywhere from 1 - 20 pictures at once, and then do a quick level or curve adjustment and save to a different file name. The confusing thing is - some pictures I have no problem with, but others - even though I do exactly the same thing - this error message comes up. I'd say about half of my 107 pictures from the quadding trip refused to save.
    It almost makes it seem like some pictures are corrupt or something - and yet, I'd be really surprised to have soo many corrupted images suddenly.

  • "Could not complete your request because of a program error." when trying to save to a PDF

    I'm running PS CS5 version 12 and I'm trying to save my DVD insert to a PDF so I can take it to the printers but I get this error "Could not complete your request because of a program error." I'm on a mac 27" 3.4 GHz Intel Core i7 with 8 GB or memory. Please advise.

    You might try restting the photoshop preferences:
    http://forums.adobe.com/thread/375776?tstart=0

  • Photoshop CS4: Could not complete your request because of a program error.

    Hello,
    I find myself in an interesting dilemma. I've had CS4 for a bunch of years now and have loved it. Unfortunately, my MacBook Pro's hard drive crashed a month or so back. Luckily, I have been using an external hard drive to back up my computer, so when it crashed, I lost very little in comparisson to some horror stories I've heard.
    My Ps was able to retuned to my new hard drive with virtually no problems. However, the error "Could not complete your request because of a program error" shows up in rapid succession 5-10 times after I select the text tool. Interestingly enough, if I weather that storm, I'm able to use all the fonts, actions, etc. with no problems. Originally, it was simply a nuissance that I dealt with, but it's beginning to hamper my work, especially today when I was on deadline.
    Doing some research and reading around the web and given the most culpable reason seems to be something wrong with a font, but I don't know which font I'm missing, need to update, whatever.
    So here's my question: how do I get this thing to go away? Is there some file or something like that buried in a backup that I didn't bring over to the new hard drive that's causing the problem. At first, I was just happy to have the thing working after the crash, but it's getting pretty annoying.
    Any help would be greatly appreciated. Thanks.

    Well, I don't know which fonts came from where, to be honest. It's kind of a mix of whatever I've done over the past 5+ years, if that makes sense.
    I'm perfectly fine deleting all the fonts and reinstalling just the ones needed for PsCS4 if there's a file of that.

  • When I open a raw file (NEF Nikon 7100)  and apply setting then click save, I get an error ( could not complete your request because of a program error ). Ideas?

    when I open a raw file (NEF Nikon 7100)  and apply setting then click save, I get an error ( could not complete your request because of a program error ). Ideas?

    Oh, dear.
    If you use PSE as your external editor for iphoto, you need to save the images back to iphoto by using Save, not Save As and not changing anything like the name or format that would bring up the Save As window. (You may need to adjust the editor prefs>saving files>on first save to save over existing.)
    OR you can export the photos from iphoto to the desktop, use file>open in the editor and then change whatever you want and either import the saved image to the organizer or import it back to iphoto as a new file. What you are doing is extremely risky, particularly to the iphoto library which you may easily damage by your workflow.
    I would start the organizer holding down the shift key, then create a new catalog and switch to the new one. Then try opening the editor without opening an image and see if you get any farther.
    PSE and iphoto are not designed to be used as you've been doing. You are trying to write to the iphoto library from outside iphoto, which is the fastest known way to corrupt the library and lose all your photos.

  • Error Message: Could not complete your request because of a program error. when I try to save. help!

    I am getting this message when I try to save any of my photos (Photographer).   "Could not complete your request because of a program error."   Only when I try to save my photo though.  Ive tried doing some research but have had no luck with any of the possible solutions I have come accross.  Please help me solve this problem.
    Computer specs
    MAC
    Software  Mac OS X Lion 10.7.2 (11C74)
    Processor  2.5 GHz Intel Core i5
    Memory  4 GB 1333 MHz DDR3
    Graphics  AMD Radeon HD 6750M 512 MB
    Photoshop CS5.1

    Please be aware that this Forum will be locked on the 3rd of January.
    Does Save As-work?
    Boilerplate-text:
    Are Photoshop and OS fully updated?
    As with all unexplainable Photoshop-problems you might try trashing the prefs (after making sure all customized presets like Actions, Patterns, Brushes etc. have been saved and making a note of the Preferences you’ve changed) by keeping command-alt-shift pressed on starting the program or starting from a new user-account.
    System Maintenance (repairing permissions, purging PRAM, running cron-scripts, cleaning caches, etc.) might also be beneficial, Onyx has been recommended for such tasks.
    http://www.apple.com/downloads/macosx/system_disk_utilities/onyx.html
    Weeding out bad fonts never seems to be a bad idea, either. (Validate your fonts in Font Book and remove the bad ones.)
    If 3rd party plug-ins are installed try disabling them to verify if one of those may be responsible for the problem.

  • When I try to save a photo, I get error message Could not complete your request because of a program error.  What's wrong?

    I edit a photo and when I click Save As, I get error message "Could not complete your request because of a program error."    I exit Elements, try again, same error. 
    In past I had this problem but it resolved when rebooted PC.  This time, PC reboot does not help.
    I cannot save anything i do in elements!!
    What's wrong?  Any suggestions how to fix this?   Anyone know what the program error is

    Please mention your PSE version and underlying OS.
    Also, it would be of great help in resolving the issue if you can upload a snapshot of error message.
    Regards
    Kishan

  • Recently upgraded to a Canon Mark 3 and now having issues with my RAW files in Bridge and Photoshop. I am operating with CS4. Photoshop produces an error " Could not complete your request because photoshop does not recognize this type of file"

    Recently upgraded to a Canon Mark 3 and now having issues with my RAW files in Bridge and Photoshop. I have operating with CS4. Photoshop produces and error " Could not complete your request because photoshop does not recognize this type of file"

    Assuming you mean 5D Mark III, Photoshop CS4 cannot directly open raw files from your camera.
    Generally speaking, Adobe stopped updating older versions to be able to read raw files from newer cameras when they released a new major version of Photoshop. Photoshop CS4 is no longer receiving Camera Raw updates.
    You can double check this yourself:
    First you need to determine whether Adobe has released support for your new camera in your version of Photoshop. To do that, look at these two pages. You'll want to find out the earliest version of Camera Raw that can support your camera, then what version of Photoshop can run that version of Camera Raw.
    Camera Raw plug-in | Supported cameras
    Camera Raw-compatible Adobe applications
    If you find your camera is supported by your version of Photoshop, you need to download the latest update for Camera Raw. There's more information on how to do that here:
    Keeping Photoshop Up-To-Date
    If your version of Photoshop cannot support your camera, you can download and install the latest version of the free Adobe DNG Converter, which can take your raw files as input and put out DNG format files, which your version of Photoshop can open.
    Photoshop Help | Digital Negative (DNG)
    The DNG converter DOES work, but if you want maximal quality from your raw files (not to mention the convenience and ease of use of directly opening your raw files) you'll want the latest version of Photoshop. Adobe has made substantial improvements in raw conversion quality in recent years.
    -Noel

Maybe you are looking for