CS4 serial number retrieval help!

I have had a copy of Adobe Creative Suite 4 Design Studio Premium Student version for a few years now, but I haven't had a computer to put it on. I recently got a MacBook Pro with OSX operating system on it and am trying to download CS4. When I go to get the serial number, it says that the coupon code is invalid. I'm not sure if the code has been used or Adobe doesn't accept codes for CS4.
Does anyone know how I can retrieve my serial number?
Thanks!

Contact support directly by web chat. You are simply behind the times. You should have gotten your serial number back then.
Mylenium

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