CS4 Serial Problems

I keep getting the "License expired" message after following the steps the previously posted articles.  What can I do to get things working?

Most licensing and activation issues are best handled by a call to C/S. That is Customer Service and NOT Technical Service. There are many possible resets, that they can offer.
Good luck,
Hunt
PS - welcome to the forum, and thanks for telling us that the general S/N articles did not work for you.
Message was edited by: the_wine_snob - Added PS

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    Photoshop CS4 Serial number flagged as invalid when I know it's OK. I have been transferring my software to Windows7 from XP by running two operating systems on separate volumes so I can keep working while dealing with compatibility problems. I have my original CD with serial number that I have been using for years. I have wasted a lot of time on this but I am now at the stage where I have deactivated and uninstalled PS from XP, reinstalled from download from Adobe on Win7. When I install I'm asked for the serial number which is accepted OK. When I try to run PS I'm again asked for s/n but this time it's flagged as Invalid. I have had to resort to running as 30 day trial while I trying to find a solution. I'm now desperate, Help Please!

    Thanks for that. Yes, I had seen that before and tried it. It made no difference unfortunately.
    BUT the good news is, I have tried again this new day and NOW it goes through. Go figure!
    Thanks to everyone in this Discussion for your suggestions.
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  • Cannot activate CS4 serial number

    Is anyone else having problems with activating CS4 serial number. I bought a student version of CS4 recieved my serial number after verifying student status, upon entering the serial number it was rejected, I tried unistalling the application and reinstalling, same result. I went onto the Adobe website to contact them, it is so hard to do that. I tried the 1800 Australia number only to be told by a recorded message that the office hours closed at 5pm it was 430 pm when I called (I made allowances for daylight saving time). I need help as I want to use CS4 but can't. I have checked that I have entered the numbers correctly and included the dashes where appropriate.

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  • Upgrade CS3 TO CS4 - Serial Number Not Recognised - HELP!

    Hi there,
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    What's the point though of issuing upgrades that don't upgrade?
    Well, once it was pretty easy. There was only one full-version of PS. Back then, there were variations with terms like "Lite," and "LE," and these were basically bundled with scanners, etc. They were the precursors to PSElements. For a bit, there were only two PS and PSE. The "upgrade" was either the full-version upgraded to the next version, or the full-version from PSE. Then "Extended" was introduced, and now there are two full-versions. Each will have their own upgrade path, so some care needs to be exercised. Extended basically offers more video capabilities over the "regular."
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  • I was directed to adobe to download CS4 on my new iMAC after hardware failure on PC.  The valid CS4 serial number for the PC is not recognized by Adobe, even though I downloaded all the software successfully.  They gave me a free 30 day trial.........Does

    I was directed to adobe to download CS4 on my new iMAC after hardware failure on PC.  The valid CS4 serial number for the PC is now not recognized by Adobe, even though I downloaded all the software successfully on the new iMac..  They gave me a free 30 day trial on the new iMAC.........Does this mean I have to spend a lot of money to update and activate the latest CS release on the new machine ??????

    Purple Lobster your Creative Suite 4 serial number is for Windows or Mac only.  If you were previously using it on Windows then it is likely you have a Windows license.  You can verify by checking your serial number at http://www.adobe.com/.  You can find more details at Find your serial number quickly - http://helpx.adobe.com/x-productkb/global/find-serial-number.html.
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  • How Do I Find My Dreamweaver CS4 Serial Number?

    How do i find dreamweaver cs4 serial number?

    If it's registered, you would just log into your Adobe account and it will be listed there under Applications and Subscriptions.
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  • My CS4 serial number has stopped working on Yosemite 10.10.1

    I've just purchased a new Mac mini > transferred my CS4 suite using Mac migration > managed to get Photoshop and illustrator working fine after doing the terminal command 'Licence recovery' thing
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    Any suggestions ?

    Hey spillane,
    You might need to refer the KB doc link mentioned below and try out the solution
    Error "Invalid serial number" | Acrobat 9 | CS4
    Hope it helps.
    Regards,
    Anubha

  • CS4 Crashing Problems - Questions

    Just curious in regards to all of these "CS4 Crashing" problems.
    1) Before updating to Snow leopard, did you people do due diligence by at the very least checking the S.M.A.R.T. status of your drives and do a Permission Repair first BEFORE updating?
    2) Did you make a clone of your working perfectly Leopard disk, or at least do a current (minutes before) Time machine backup?
    3) Did you check first which 3rd party extensions such as those by Unsanity (FontCard), YouControl(Font), Growl, etc. that will NOT play nice with Snow Leopard yet until they are updated (if ever?)... and pre-update delete them?
    4) Did you check to make sure that all of your fonts have been disabled and those that are NOT specifically from Apple, are removed from the User Font folders... and NOT set to load at startup?
    Now after all of that... did ya still "freely" and without a gun to your head, update to Snow Leopard... a brand spankin' new (dot.zero) OS release and expect absolutely NO bugs: small, large or just inconvenient for the time being?
    And now your whining here?... and complaining to Apple?
    Have any of you considered reverting to your clone of Leo 10.5.8 until certain issues (yours) have been fail-safely fixed?
    For the record, I did a straight-up SL update on a 2.16 CoreDuo MBP, and a 2008 8-core MacPro with NO problems! Everything working fine in 32-bit and 64-bit (MacPro), including even FreeHand under Rosetta.
    NOTE: check your fonts!!! Whenever something crashes here or at any of my clients unexpectedly, font and/or font cache corruption has been the main culprit, now for over 20 years(!)

    DocPixel-BMW wrote:
    Well on one hand, I was guilty of letting out a rant against all of the whiners... on the other I was trying to be a bit helpful.
    Maybe it will cause someone to think before starting another "Adobe or Apple must die or fix this" thread. It grates on the nerves... considering most should "fix" their expectations, upgrade habits, and most of all, the area between their ears first... BEFORE posting.
    Welcome to the common sense club. A club with very few members.

  • CS4 Export Problem

    I have an external hard drive to which I export my encoded CS4 video files once I have finished editing.  The problem is that, in doing so, space seems to be used also on my C drive.  I need to find and delete these files on my C drive once my PP project files are rendered to my external drive.  I have looked in temp files but they not there.  Can anyone advise me on this?

    That's done it S.V.  Many thanks!
    Lewis B.
    Date: Mon, 13 Sep 2010 11:13:53 -0600
    From: [email protected]
    To: [email protected]
    Subject: CS4 Export Problem
    I'm a newbie so don't take my word as gospel buuuuttt....
    If you're using Vista you might be making the same mistake as me. Go edit>preferences>media, hover the mouse over the media cache files location (i.e. C:\yadayada) and TYPE that into the bar at the top of the my computer. Don't click through and try and find it, TYPE it like you would an internet address in a web browser.
    Silly Vista.
    >

  • How do i find my cs4 serial number

         How do i find my cs4 serial number

    Hello and welcome to the forum!
    The following document should help: http://helpx.adobe.com/x-productkb/global/find-serial-number.html
    Thanks
    Bev

  • Cs4 serial number cannot work with Window7 64bit

    The CS4 serial number cannot work with my computer with Window 7 64bit, it always prompt me that the serial number is incorrect. However, i am sure the serial no. is correct. 
    But it could work with my another computer with same Window7 64bit. Could anyone can help ? Thanks very much 

    Without proper detailed system info and details about what CS4 product you actually mena, what license type, what language and so on nobody can even guess...
    Mylenium

  • Re: Dreamweaver CS4 Serial Number Problems

    Hi
    I am having the same problem however mine is a student edition and it was working fine but now isn't.  I have contacted Adobe and they have told me that they cannot troubleshoot CS4 as the version is too old - then I sat with an advisor for an hour that accessed my computer and he just disconnected me as he couldn't solve the problem.  The college have told me to contact Adobe, Adobe told me to contact the college. 
    I am tearing my hair out, I have paid for a web design course that I can not use because of a serial number.  Can anyone help its driving me crazy.
    I have tried all the troubleshooting on the website.
    Many thanks,

    What problem exactly are you having with the serial number?
    The original poster of the thread you posted this message in originally stated that the software was working fine for some time, and then suddenly asked him to enter a serial number.
    Is this also what you are facing?
    If not, please describe your situation.
    Feel free to PM me your serial number and I can check it out for you.

  • Dreamweaver CS4 Serial Number Problems

    Hi guys, I bought a new copy of Dreamweaver CS4 a couple of years ago, installed it, and its run fine. I don't build websites for a living, have just built one for myself and a couple of groups I'm involved with.
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    Why would this have happened? Has the program been corrupted? I've been using the program without any problems until this started, now I can't seem to get into it. How can I fix this problem?
    Many thanks.

    Hi everyone, thanks so much for your replies, I really appreciate it. Sorry for my slow response, I have to travel a bit for my work so have been away lately. Jim, I have checked the serial number a few times to make sure I didn't mess it up. But am still having issues.
    Carey, the problem I'm having isn't with trying to install it on a new pc. The problem is with my two current pc's. I first loaded the product to my main pc approx 2 years ago, and its been working fine. I installed it to my laptop more recently when my main pc went in for some repairs. Its been working fine on the laptop too. However, in December last year, my main pc was struck with a virus. I don't know if this was at all related to the issues I'm now having with my serial number,  but the next time I went to use Dreamweaver, it started giving me a countdown for when I'd need to install my serial number. When that countdown reached 30 days it locked me out. When I entered my serial number, the red X appeared next to it and said "The serial number you entered is not valid".
    The program worked fine on my laptop, until I went to use it a couple of weeks ago, and now when I open it an error message pops up which reads:
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    "This product has encountered a problem which requires that you restart your computer before it can be launched"
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  • Upgrade CS3 TO CS4 - Serial Number Not Recognised. Anyone else have this problem?

    yesterday myself and a co-worker spent $200 on the InDesign CS4 "upgrade" that neither of us can install because it will not recognize our VALID serial numbers for our InDesign CS3. has anyone had this issue and resolved it?
    i was on the phone with adobe support yesterday for over and hour only to be told that i would have to call them back when they found out what the problem was.

    Are you trying to upgrade the Creative Suite to Indesign? If you bought the suite, you must upgrade the suite. You can't upgrade individual parts of the suite.
    i was on the phone with adobe support yesterday for over and hour only to be told that i would have to call them back when they found out what the problem was.
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  • Cs4 serial number problems

    I  bought cs4 and installed it only on my mac.  No I have a pc and attempted to register my second device but my serial number is invalid.  any ideas how to get me up and running?

    Kenneth Lindsay your Creative Suite 4 license is for a single platform.  If the serial number was for Mac OS then you can continue to use the software on Mac OS.  You can find more details regarding the serial number at Find your serial number quickly - http://helpx.adobe.com/x-productkb/global/find-serial-number.html.

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