CS4 shutting down

CS4 occassionally shuts down while in use.  I have to close down the computer and reboot and reopen PhotoShop.  Will deleting the plists in my library preferences folder help or create other problems?

Not a direct answer to your question, but maybe one of the tasks mentioned will help:
Boilerplate-text:
As with all unexplainable Photoshop-problems you might try trashing the prefs (after making sure all customized presets like Actions, Patterns, Brushes etc. have been saved and making a note of the Preferences you’ve changed) by pressing command-alt-shift on starting the program or starting from a new user-account.
System Maintenance (repairing permissions, purging PRAM, running cron-scripts, cleaning caches, etc.) might also be beneficial, Onyx has been recommended for such tasks.
http://www.apple.com/downloads/macosx/system_disk_utilities/onyx.html
Weeding out bad fonts never seems to be a bad idea, either. (Validate your fonts in Font Book and remove the bad ones.)
If 3rd party plug-ins are installed try disabling them to verify if one of those may be responsible for the problem.

Similar Messages

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    Clear your preferences file and try to see if there's any progress. This should help you. http://forums.adobe.com/thread/375776

  • Photoshop CS4  shuts down only when creating new project.

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  • Photoshop CS4 shuts down when I access type tool

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  • PS CS4 shuts down when opening a new document in Windows Vista 32 bit

    It worked fine for many years ... I recently had to do a system restore, start from scratch installing all programs.
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  • Photoshop CS4 shuts down onthe print command

    I recently upgraded to CS4.  While I am in photoshop, if I try to print my design, photoshop either immediately shuts down OR I get a message saying..."Before you can perform printer related tasks.......you must install a printer."  All of my other components of CS4 (ie InDesign, Illustrator) print perfectly.  I have reinstalled the program twice and cannot correct this problem. HELP!

    This Adobe Knowledge base article may help.
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  • Why Is Dreamweaver CS4 Shutting Down When Making Changes In Code View?

    Hi,
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    Yes, I am on a Mac.
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  • Photoshop CS4 shuts down when trying to Print

    Good day we installed a new network print driver and now Photoshop CS4 quits when you try to print with the following error
    Event Type: Error
    Event Source: Application Error
    Event Category: None
    Event ID: 1000
    Date: 4/1/2009
    Time: 3:18:08 PM
    User: N/A
    Computer: AMYS
    Description:
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    For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.
    Data:
    0000: 41 70 70 6c 69 63 61 74 Applicat
    0008: 69 6f 6e 20 46 61 69 6c ion Fail
    0010: 75 72 65 20 20 70 68 6f ure pho
    0018: 74 6f 73 68 6f 70 2e 65 toshop.e
    0020: 78 65 20 31 31 2e 30 2e xe 11.0.
    0028: 31 2e 30 20 69 6e 20 6e 1.0 in n
    0030: 74 64 6c 6c 2e 64 6c 6c tdll.dll
    0038: 20 35 2e 31 2e 32 36 30 5.1.260
    0040: 30 2e 35 35 31 32 20 61 0.5512 a
    0048: 74 20 6f 66 66 73 65 74 t offset
    0050: 20 30 30 30 31 62 31 66 0001b1f
    0058: 61 0d 0a a..
    On some systems I can set the defualt printer to another printer and when I print I then select the printer I want to print too, wiht no issues but if the printer in question is the default printer then CS4 just crashes. The Printer is a Ricoh 3260C. The printer is a network printer connected to a print server. Users have Admin rights on the local PC. If anybody has any ideas on this problem I could use some help. I have removed and reinstalled driver a few times with no luck. Even tried going back to old driver as well still no luck. All other adobe products seem to work fine.
    Thanks
    Adam Raff

    Thanks for the help John but the problem is not that simple. One of my users now has no printer loaded when he starts Photoshop. when he starts it it says please install print drivers. I have uninstalled photoshop with no luck. Since this printer is the primay printer for the Art department I need it to print to that printer. I am using a standard PCL5 driver which is from 2008. there are no newer drivers I have also found that if I change the orientation (portrait or landscape) of the print then it will also print fine. If anybody has any ideas please let me know
    Thanks
    Adam Raff

  • InDesign CS4 shutting down from serious error. Reinstall didn't help.

    I started getting a weird "file import error" in InDesign CS4 where I couldn't open any .indd files. After searching around I tried a couple fixes, including deleting preferences, validating my fonts (and removing ones with errors), and removing SING. After doing this, I started getting the "Serious error" message upon program startup and couldn't get it up and running. I tried reinstalling the program but it persists. Illustrator, Photoshop, and DreamWeaver still work fine. Any ideas?
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    Process:         Adobe InDesign CS4 [2530]
    Path:            /Applications/Adobe InDesign CS4/Adobe InDesign CS4.app/Contents/MacOS/Adobe InDesign CS4
    Identifier:      com.adobe.InDesign
    Version:         6.0.0.352 (6000)
    Code Type:       X86 (Native)
    Parent Process:  launchd [185]
    Date/Time:       2013-01-15 11:43:44.436 -0700
    OS Version:      Mac OS X 10.6.8 (10K549)
    Report Version:  6
    Interval Since Last Report:          359584 sec
    Crashes Since Last Report:           10
    Per-App Interval Since Last Report:  231 sec
    Per-App Crashes Since Last Report:   5
    Anonymous UUID:                      971BFDD7-1685-4342-BB19-A8B24F54038D
    Exception Type:  EXC_BAD_ACCESS (SIGBUS)
    Exception Codes: KERN_PROTECTION_FAILURE at 0x0000000000000000
    Crashed Thread:  0  Main Thread  Dispatch queue: com.apple.main-thread
    Thread 0 Crashed:  Main Thread  Dispatch queue: com.apple.main-thread
    0   PublicLib.dylib                         0x010ea0e7 ProtectiveShutdown::~ProtectiveShutdown() + 279
    1   ...adobe.InDesign.AppFramework          0x221302f9 0x22117000 + 103161
    2   PublicLib.dylib                         0x010b50db CmdUtils::ProcessCommand(ICommand*) + 59
    3   com.adobe.InDesign.Widgets              0x2699834f GetPlugIn + 2943
    4   WidgetBinLib.dylib                      0x027a0f4e CTreeViewWidgetMgr::InternalSetStyle(long) + 382
    5   WidgetBinLib.dylib                      0x027a117f CTreeViewWidgetMgr::RegisterStyleWidget(long, unsigned long, IDType<PluginID_tag>) + 127
    6   ...dobe.InDesign.TableStylesUI          0x2163ad32 0x2162c000 + 60722
    7   WidgetBinLib.dylib                      0x027a1418 CTreeViewWidgetMgr::GetNodeWidgetHeight(NodeID const&) const + 328
    8   WidgetBinLib.dylib                      0x0279c261 TreeWidgetControlView::ConstrainDimensions(PMPoint const&) const + 209
    9   ...dobe.InDesign.TableStylesUI          0x2164b6a1 0x2162c000 + 128673
    10  WidgetBinLib.dylib                      0x027918f1 SizePanelDetailController::ReadWrite(IPMStream*, IDType<ImplementationID_tag>) + 289
    11  com.adobe.InDesign.Widgets              0x26996cf9 MOwnerDrawDDCtrlData::AddWidget(IControlView*, long, short) + 22089
    12  PublicLib.dylib                         0x0118d1aa CreateObjectNoInit(IDataBase*, RsrcSpec const&, IDType<PMIID_tag>) + 570
    13  PublicLib.dylib                         0x0118d379 CreateObject(IDataBase*, RsrcSpec const&, IDType<PMIID_tag>) + 41
    14  ...obe.InDesign.Application UI          0x2232764d 0x222ef000 + 230989
    15  ...obe.InDesign.Application UI          0x22346ec5 GetPlugIn + 57493
    16  PublicLib.dylib                         0x010e6958 CInitializer::RegisterResources(IPMStream*, void*) + 24
    17  PublicLib.dylib                         0x010d53a1 CResourceShell::PrivateEnumerateResourcesLI(PMLocaleId const&, IDType<PluginID_tag> const&, unsigned long, short (*)(IPMStream*, void*), void*) + 353
    18  PublicLib.dylib                         0x010d54ea CResourceShell::EnumerateResourcesLI(PMLocaleId const&, IDType<PluginID_tag> const&, unsigned long, short (*)(IPMStream*, void*), void*, short) + 58
    19  PublicLib.dylib                         0x010e78b9 CInitializer::Register(IDType<PluginID_tag>, PMLocaleId const&) + 73
    20  ...adobe.InDesign.AppFramework          0x2217d163 GetPlugIn + 275763
    21  ...adobe.InDesign.AppFramework          0x2217d239 GetPlugIn + 275977
    22  ...adobe.InDesign.AppFramework          0x2213dee5 GetPlugIn + 17077
    23  com.adobe.InDesign                      0x000026eb main + 187
    24  com.adobe.InDesign                      0x00001fb2 start + 258
    25  com.adobe.InDesign                      0x00001ed9 start + 41
    Thread 1:  Dispatch queue: com.apple.libdispatch-manager
    0   libSystem.B.dylib                       0x93f9d382 kevent + 10
    1   libSystem.B.dylib                       0x93f9da9c _dispatch_mgr_invoke + 215
    2   libSystem.B.dylib                       0x93f9cf59 _dispatch_queue_invoke + 163
    3   libSystem.B.dylib                       0x93f9ccfe _dispatch_worker_thread2 + 240
    4   libSystem.B.dylib                       0x93f9c781 _pthread_wqthread + 390
    5   libSystem.B.dylib                       0x93f9c5c6 start_wqthread + 30
    Thread 2:
    0   libSystem.B.dylib                       0x93f76b5a semaphore_timedwait_signal_trap + 10
    1   libSystem.B.dylib                       0x93fa46e1 _pthread_cond_wait + 1066
    2   libSystem.B.dylib                       0x93fd35a8 pthread_cond_timedwait_relative_np + 47
    3   ...ple.CoreServices.CarbonCore          0x9934bb90 TSWaitOnConditionTimedRelative + 242
    4   ...ple.CoreServices.CarbonCore          0x99347533 MPWaitOnQueue + 250
    5   PMRuntime.dylib                         0x00012668 MemUtils::GetAvailMem() + 296
    6   ...ple.CoreServices.CarbonCore          0x9932b54a PrivateMPEntryPoint + 68
    7   libSystem.B.dylib                       0x93fa4259 _pthread_start + 345
    8   libSystem.B.dylib                       0x93fa40de thread_start + 34
    Thread 3:
    0   libSystem.B.dylib                       0x93f76afa mach_msg_trap + 10
    1   libSystem.B.dylib                       0x93f77267 mach_msg + 68
    2   ...ple.CoreServices.CarbonCore          0x993f3ab0 TS_exception_listener_thread + 160
    3   libSystem.B.dylib                       0x93fa4259 _pthread_start + 345
    4   libSystem.B.dylib                       0x93fa40de thread_start + 34
    Thread 4:
    0   libSystem.B.dylib                       0x93fa4aa2 __semwait_signal + 10
    1   libSystem.B.dylib                       0x93fa475e _pthread_cond_wait + 1191
    2   libSystem.B.dylib                       0x93fa63f8 pthread_cond_wait$UNIX2003 + 73
    3   ...ple.CoreServices.CarbonCore          0x9936021e TSWaitOnCondition + 126
    4   ...ple.CoreServices.CarbonCore          0x9934bb68 TSWaitOnConditionTimedRelative + 202
    5   ...ple.CoreServices.CarbonCore          0x99347533 MPWaitOnQueue + 250
    6   AdobeACE                                0x0004c38d 0x1b000 + 201613
    7   AdobeACE                                0x0004bd85 0x1b000 + 200069
    8   ...ple.CoreServices.CarbonCore          0x9932b54a PrivateMPEntryPoint + 68
    9   libSystem.B.dylib                       0x93fa4259 _pthread_start + 345
    10  libSystem.B.dylib                       0x93fa40de thread_start + 34
    Thread 5:
    0   libSystem.B.dylib                       0x93fa4aa2 __semwait_signal + 10
    1   libSystem.B.dylib                       0x93fa475e _pthread_cond_wait + 1191
    2   libSystem.B.dylib                       0x93fa63f8 pthread_cond_wait$UNIX2003 + 73
    3   ...ple.CoreServices.CarbonCore          0x9936021e TSWaitOnCondition + 126
    4   ...ple.CoreServices.CarbonCore          0x9934bb68 TSWaitOnConditionTimedRelative + 202
    5   ...ple.CoreServices.CarbonCore          0x99347533 MPWaitOnQueue + 250
    6   AdobeACE                                0x0004c38d 0x1b000 + 201613
    7   AdobeACE                                0x0004bd85 0x1b000 + 200069
    8   ...ple.CoreServices.CarbonCore          0x9932b54a PrivateMPEntryPoint + 68
    9   libSystem.B.dylib                       0x93fa4259 _pthread_start + 345
    10  libSystem.B.dylib                       0x93fa40de thread_start + 34
    Thread 6:
    0   libSystem.B.dylib                       0x93fa4aa2 __semwait_signal + 10
    1   libSystem.B.dylib                       0x93fa475e _pthread_cond_wait + 1191
    2   libSystem.B.dylib                       0x93fa63f8 pthread_cond_wait$UNIX2003 + 73
    3   ...ple.CoreServices.CarbonCore          0x9936021e TSWaitOnCondition + 126
    4   ...ple.CoreServices.CarbonCore          0x9934bb68 TSWaitOnConditionTimedRelative + 202
    5   ...ple.CoreServices.CarbonCore          0x99347533 MPWaitOnQueue + 250
    6   AdobeACE                                0x0004c38d 0x1b000 + 201613
    7   AdobeACE                                0x0004bd85 0x1b000 + 200069
    8   ...ple.CoreServices.CarbonCore          0x9932b54a PrivateMPEntryPoint + 68
    9   libSystem.B.dylib                       0x93fa4259 _pthread_start + 345
    10  libSystem.B.dylib                       0x93fa40de thread_start + 34
    Thread 7:
    0   libSystem.B.dylib                       0x93f76b42 semaphore_wait_signal_trap + 10
    1   libSystem.B.dylib                       0x93fa46f8 _pthread_cond_wait + 1089
    2   libSystem.B.dylib                       0x93fed05f pthread_cond_wait + 48
    3   com.adobe.amt.services                  0x1f1eb552 C_EULA_AskToAcceptEULA + 21368
    4   com.adobe.amt.services                  0x1f1e6995 C_EULA_AskToAcceptEULA + 1979
    5   com.adobe.amt.services                  0x1f1eb5b0 C_EULA_AskToAcceptEULA + 21462
    6   libSystem.B.dylib                       0x93fa4259 _pthread_start + 345
    7   libSystem.B.dylib                       0x93fa40de thread_start + 34
    Thread 8:  com.apple.CFSocket.private
    0   libSystem.B.dylib                       0x93f95ac6 select$DARWIN_EXTSN + 10
    1   com.apple.CoreFoundation                0x95cb7c53 __CFSocketManager + 1091
    2   libSystem.B.dylib                       0x93fa4259 _pthread_start + 345
    3   libSystem.B.dylib                       0x93fa40de thread_start + 34
    Thread 9:  IPCClient rcvr: FMClient.501.2530.2690368832.1
    0   libSystem.B.dylib                       0x93f95ac6 select$DARWIN_EXTSN + 10
    1   ...extensis.cpp-core-framework          0x298f9523 GIPCReceiver::OSWaitForData() + 2301
    2   ...extensis.cpp-core-framework          0x298edc0f GIPCClient::ReceiverThreadProc(GThread*) + 949
    3   ...extensis.cpp-core-framework          0x299719c7 GThread::PthreadInternal(void*) + 239
    4   libSystem.B.dylib                       0x93fa4259 _pthread_start + 345
    5   libSystem.B.dylib                       0x93fa40de thread_start + 34
    Thread 10:  Agent IF Message Handler
    0   libSystem.B.dylib                       0x93fa4aa2 __semwait_signal + 10
    1   libSystem.B.dylib                       0x93fa475e _pthread_cond_wait + 1191
    2   libSystem.B.dylib                       0x93fa42b1 pthread_cond_timedwait$UNIX2003 + 72
    3   ...extensis.cpp-core-framework          0x2992ed5d GSemaphore::TimedWait(unsigned long) + 77
    4   ...extensis.cpp-core-framework          0x298f276f GIPCClient::GIPCMTDataAccumulator::WaitForData(unsigned long, std::vector<char, std::allocator<char> >&, bool) + 39
    5   ....ExtensisFontManagement.sdk          0x29eae2d7 GAgentIFMessageHandlerThread::RunMessageHandlerThread() + 497
    6   ....ExtensisFontManagement.sdk          0x29eaea65 GAgentIFMessageHandlerThread::AgentIFMessageHandlerThreadFunc(GThread*) + 67
    7   ...extensis.cpp-core-framework          0x299719c7 GThread::PthreadInternal(void*) + 239
    8   libSystem.B.dylib                       0x93fa4259 _pthread_start + 345
    9   libSystem.B.dylib                       0x93fa40de thread_start + 34
    Thread 11:
    0   libSystem.B.dylib                       0x93f76b42 semaphore_wait_signal_trap + 10
    1   libSystem.B.dylib                       0x93fa46f8 _pthread_cond_wait + 1089
    2   libSystem.B.dylib                       0x93fed05f pthread_cond_wait + 48
    3   ...oost_thread-mt-1_34_1.dylib          0x01596080 boost::detail::condition_impl::do_wait(_opaque_pthread_mutex_t*) + 24
    4   ...adobe.InDesign.AppFramework          0x2220319f GetPlugIn + 824687
    5   ...oost_thread-mt-1_34_1.dylib          0x015993a6 boost::function0<void, std::allocator<boost::function_base> >::operator()() const + 34
    6   ...oost_thread-mt-1_34_1.dylib          0x015987e5 boost::thread_group::create_thread(boost::function0<void, std::allocator<boost::function_base> > const&) + 223
    7   libSystem.B.dylib                       0x93fa4259 _pthread_start + 345
    8   libSystem.B.dylib                       0x93fa40de thread_start + 34
    Thread 12:
    0   libSystem.B.dylib                       0x93f76b42 semaphore_wait_signal_trap + 10
    1   libSystem.B.dylib                       0x93fa46f8 _pthread_cond_wait + 1089
    2   libSystem.B.dylib                       0x93fed05f pthread_cond_wait + 48
    3   ...oost_thread-mt-1_34_1.dylib          0x01596080 boost::detail::condition_impl::do_wait(_opaque_pthread_mutex_t*) + 24
    4   ...adobe.InDesign.AppFramework          0x2220319f GetPlugIn + 824687
    5   ...oost_thread-mt-1_34_1.dylib          0x015993a6 boost::function0<void, std::allocator<boost::function_base> >::operator()() const + 34
    6   ...oost_thread-mt-1_34_1.dylib          0x015987e5 boost::thread_group::create_thread(boost::function0<void, std::allocator<boost::function_base> > const&) + 223
    7   libSystem.B.dylib                       0x93fa4259 _pthread_start + 345
    8   libSystem.B.dylib                       0x93fa40de thread_start + 34
    Thread 13:
    0   libSystem.B.dylib                       0x93f76b42 semaphore_wait_signal_trap + 10
    1   libSystem.B.dylib                       0x93fa46f8 _pthread_cond_wait + 1089
    2   libSystem.B.dylib                       0x93fed05f pthread_cond_wait + 48
    3   ...oost_thread-mt-1_34_1.dylib          0x01596080 boost::detail::condition_impl::do_wait(_opaque_pthread_mutex_t*) + 24
    4   ...adobe.InDesign.AppFramework          0x2220319f GetPlugIn + 824687
    5   ...oost_thread-mt-1_34_1.dylib          0x015993a6 boost::function0<void, std::allocator<boost::function_base> >::operator()() const + 34
    6   ...oost_thread-mt-1_34_1.dylib          0x015987e5 boost::thread_group::create_thread(boost::function0<void, std::allocator<boost::function_base> > const&) + 223
    7   libSystem.B.dylib                       0x93fa4259 _pthread_start + 345
    8   libSystem.B.dylib                       0x93fa40de thread_start + 34
    Thread 14:
    0   libSystem.B.dylib                       0x93f76b42 semaphore_wait_signal_trap + 10
    1   libSystem.B.dylib                       0x93fa46f8 _pthread_cond_wait + 1089
    2   libSystem.B.dylib                       0x93fed05f pthread_cond_wait + 48
    3   ...oost_thread-mt-1_34_1.dylib          0x01596080 boost::detail::condition_impl::do_wait(_opaque_pthread_mutex_t*) + 24
    4   ...adobe.InDesign.AppFramework          0x2220319f GetPlugIn + 824687
    5   ...oost_thread-mt-1_34_1.dylib          0x015993a6 boost::function0<void, std::allocator<boost::function_base> >::operator()() const + 34
    6   ...oost_thread-mt-1_34_1.dylib          0x015987e5 boost::thread_group::create_thread(boost::function0<void, std::allocator<boost::function_base> > const&) + 223
    7   libSystem.B.dylib                       0x93fa4259 _pthread_start + 345
    8   libSystem.B.dylib                       0x93fa40de thread_start + 34
    Thread 15:
    0   libSystem.B.dylib                       0x93f76b42 semaphore_wait_signal_trap + 10
    1   libSystem.B.dylib                       0x93fa46f8 _pthread_cond_wait + 1089
    2   libSystem.B.dylib                       0x93fed05f pthread_cond_wait + 48
    3   ...oost_thread-mt-1_34_1.dylib          0x01596080 boost::detail::condition_impl::do_wait(_opaque_pthread_mutex_t*) + 24
    4   ...adobe.InDesign.AppFramework          0x2220319f GetPlugIn + 824687
    5   ...oost_thread-mt-1_34_1.dylib          0x015993a6 boost::function0<void, std::allocator<boost::function_base> >::operator()() const + 34
    6   ...oost_thread-mt-1_34_1.dylib          0x015987e5 boost::thread_group::create_thread(boost::function0<void, std::allocator<boost::function_base> > const&) + 223
    7   libSystem.B.dylib                       0x93fa4259 _pthread_start + 345
    8   libSystem.B.dylib                       0x93fa40de thread_start + 34
    Thread 16:
    0   libSystem.B.dylib                       0x93f76b42 semaphore_wait_signal_trap + 10
    1   libSystem.B.dylib                       0x93fa46f8 _pthread_cond_wait + 1089
    2   libSystem.B.dylib                       0x93fed05f pthread_cond_wait + 48
    3   ...oost_thread-mt-1_34_1.dylib          0x01596080 boost::detail::condition_impl::do_wait(_opaque_pthread_mutex_t*) + 24
    4   ...adobe.InDesign.AppFramework          0x2220319f GetPlugIn + 824687
    5   ...oost_thread-mt-1_34_1.dylib          0x015993a6 boost::function0<void, std::allocator<boost::function_base> >::operator()() const + 34
    6   ...oost_thread-mt-1_34_1.dylib          0x015987e5 boost::thread_group::create_thread(boost::function0<void, std::allocator<boost::function_base> > const&) + 223
    7   libSystem.B.dylib                       0x93fa4259 _pthread_start + 345
    8   libSystem.B.dylib                       0x93fa40de thread_start + 34
    Thread 17:
    0   libSystem.B.dylib                       0x93f76b42 semaphore_wait_signal_trap + 10
    1   libSystem.B.dylib                       0x93fa46f8 _pthread_cond_wait + 1089
    2   libSystem.B.dylib                       0x93fed05f pthread_cond_wait + 48
    3   TINthread.dylib                         0x1f0447a5 ThreadUtils::ThreadPool::Dispatcher() + 277
    4   TINthread.dylib                         0x1f04483f ThreadUtils::ThreadPool::ThreadProc(void*) + 17
    5   libSystem.B.dylib                       0x93fa4259 _pthread_start + 345
    6   libSystem.B.dylib                       0x93fa40de thread_start + 34
    Thread 18:
    0   libSystem.B.dylib                       0x93f9c412 __workq_kernreturn + 10
    1   libSystem.B.dylib                       0x93f9c9a8 _pthread_wqthread + 941
    2   libSystem.B.dylib                       0x93f9c5c6 start_wqthread + 30
    Thread 0 crashed with X86 Thread State (32-bit):
      eax: 0x00000000  ebx: 0x010e9fe4  ecx: 0x089ce4f4  edx: 0x07e0a9f0
      edi: 0xbfffee48  esi: 0x039ee664  ebp: 0xbfffeea8  esp: 0xbfffede0
       ss: 0x0000001f  efl: 0x00010246  eip: 0x010ea0e7   cs: 0x00000017
       ds: 0x0000001f   es: 0x0000001f   fs: 0x00000000   gs: 0x00000037
      cr2: 0x00000000
    Binary Images:
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