CS4 Spry File is Corrupt

Okay I did the unthinkable and revised (eg: deleted some code from) a css spry asset. Ever since, CS4 has stopped working. After trying various restore points, I can finally open CS4, but every time I try to open the spry asset file to fix what I messed up, CS4 locks up with the "white screen of death" and closes.
It's so fragile that if the cursor TOUCHES the spry asset file, it shuts down.
Any suggestions on how I can fix this?
I've gone from trying to fix menus that don't drop down (but fly to the right) to not being able to use CS4 to what I have now. It's been a long two days.
Thanks.
Mark

Hey - thanks for the clarifications!
I actually did that (now that I see the details!). I took the spry info and copied it into a WORD file and saved it. I took the deleted code (from the earlier forum post that suggested I delete it) and inserted back into the new WORD file.
Then I deleted the spry.css file that I had messed up;
opened a new html file;
went to code view;
deleted all the code from the new file;
pasted the new code from the WORD file;
saved it as the exact name of my deleted spry file, but gave it a .css extension - in my spryAsset folder.
However the menus are still not working properly.
Is that the same as what you described?
Now in my spry.css file, there are several /statements about IE hacks for menus/ and the adjoining code for those hacks. Since the site was built about 1.5 years ago, could it be that upgraded versions of IE have made those "hacks" useless and that's why in IE my menus don't work?
Also, I'll give you one more piece of information that may or may not be significant.
When I originally went in to revise my dropdown menus (and they worked perfectly before I touched them); in my code view for my index page, each line of code was separated by about 14-15 blank lines - making it very difficult to view and revise.
My fix was to open up one of my template pages (that was single spaced), copy that menu code from the "index.html" line all the way down to my last menu code - and paste that into and over the code on my index page.
Could that have impacted why the code is no longer working properly in IE?
Thanks again for your time and assistance.
Mark
Mark D. Moore
Deputy Director, NC Youth Soccer Association
2011 NCYSA Southern Soccer Show
January 22, 2011
Greensboro Sheraton Hotel

Similar Messages

'the preferences file is corrupt and has been reset to the default settings' - cs4 Mac

greetings!
every time i start illustrator i encounter a new error.
"the preferences file is corrupt and has been reset to the default settings."
"the corrupt file will be backed up as Adobe illustrator Prefs.err"
this problem manifested after i added some more .ai and .ase files to my swatches directory. i do not believe anything else changed.
not sure how to diagnose the problem. is there a debug mode or something? perhaps an offending file.
an option would be to try remove each added swatch file or folder individually, but this would be a very very time consuming process for me.
i use cs4 on a Macbook pro running Snow Leopard - 10.6.2 and would appreciate your advice.
thank you
-s

s,
Every time you close down Illy, the current preferences (which may have been changed while you worked on files) are saved, and every time you start up Illy, those preferences will be used.
Usually, preference corruption probably occurs randomly, caused by the OS, but if something in your files change the preferences to something that is not viable you will get an error like that.
You may press Cmd+Option+Shift during startup, which will replace the current preferences with the defaults, and probably you will get rid of the error message. It is probably not a cure, though.
If the error is persistent, the cure would be to get rid of the offending things in the files you work with.

The preferences file is corrupt: adobe illustrator cs4

greetings!
every time i start illustrator i encounter a new error.
"the preferences file is corrupt and has been reset to the default settings."
"the corrupt file will be backed up as Adobe illustrator Prefs.err"
this problem manifested after i added some more .ai and .ase files to my swatches directory. i do not believe anything else changed.
not sure how to diagnose the problem. is there a debug mode or something? perhaps an offending file.
an option would be to try remove each added swatch file or folder individually, but this would e a very very time consuming process for me.
i use cs4 on a Macbook pro running Snow Leopard - 10.6.2 and would appreciate your advice.
thank you
-s
Message was edited by: Shenzi

The problem is that you're not getting rid of the corrupt Illustrator preferences. To do that, go to User/Library/Preferences and drag the entire Adobe Illustrator CS4 Settings folder to the trash (or to another drive if you want to keep it for some reason). Illustrator will then create a new Preferences folder the next time it's started. It's unlikely the problem was caused by swatches files, but if the error comes back after deleting prefs, then you'll need to determine which swatch file is causing it.

Illustrator cs4 preferences file corrupt message

I use Illustrator cs4 for windows and after I restart my computer when I open Illustrator cs4 a box pops open telling me that the preferences file is corrupt and it is using the default settings. This only happens when I restart my computer. If I don't restart my computer I can open and close the program over and over with no problem. Could there be some program conflicting with Illustrator?

I did a clean install before installing CS4 and the AI prefs issue
still occurred. CS4 is basically the only thing I have installed and
this happens. It's very weird.
This happens to me on two separate machines.
I've ran the file compare utility and you look at the differences in
the text and neither of them really make sense to me. How does it even
know the preferences are corrupt?
This is a very frustrating situation as I can never enjoy the Recent
Files List, and that every now and then when I want to change up my
preferences I have to go through a process of unlocking (read:
disabling Read Only) and backing up the file, opening AI changing
prefs, etc, and relocking. The only way to keep from getting the
corrupt prefs is to mark the prefs file as Read Only, but it totally
disables recent file lists and gives the hassle I just described.
What's odd is that the "working" prefs file can get corrupted when I
try to change preferences. I'll back it up first to be careful, then
unlock the one in AI, open AI, change a pref, close it and lock it,
and next thing I know it's corrupt again. So then I'll try putting the
backed up locked prefs file that was working and it will be corrupt
too. That may not make sense as I've described you, but I assure you I
understand it completely. Something is definitely wonky!
It's funny because I see a lot of suggestions to some people's issues
that say "you might have corrupt prefs, try moving the folder/deleting
it". Our issue IS the corrupt prefs!

CS4 Spry field validation - CS3 files?

I designed a form in CS3. I am now working in CS4 so I was getting a Spry error message - about outdated code. I reentered all the validation fields but now the error messages show in the form when it is launched. I realized my Spry folder of files is the original ones from CS3. How do I get the new files I need? I have run this through the validator and fixed everything I know how to fix - even though that isn't all of it!
files are http://streitenterprises.fatcow.com/contact/index.html

Thanks, I actually found that article earlier and it also reads:
"This extension updates Dreamweaver CS3 to use the Spry 1.6.1 assets for its current features. The extension also updates code hinting and code coloring to reflect the latest updates in Spry 1.6.1. The Spry Updater includes a command that provides the ability to update the Spry assets in your site(s). This extension only updates existing Spry files in Dreamweaver CS3 and those used in your sites. It does not add any additional functionality (widgets, etc) to the product."
I updated to version 1.6.1 long ago. The updater only applies to built-in CS3 widgets - it doesn't ADD new widgets that have come out since CS3 (unless I'm completely missing something here). What I'm looking for is to add widgets that I don't have in CS3, kinda like adding extensions. Am thinking one must purchase CS4 to get the four additional widgets it provides?
"CS4 also adds four new Spry wizards to 13 available in CS3. These are the Spry Validation Password, Spry Validation Confirm, Spry Validation Radio Control Group, and Spry Tooltip."
I'm want those without having to upgrade to CS4!

Illustrator CS4 .pdf files - two issues

Issue 1: In Bridge I cannot open an .ai or .pdf file in Illustrator by clicking a thumbnail. Is 'drag and drop' into Illustator from Bridge the sole method? (apart from not using Bridge).
Issue 2: After exporting an .ai file to .pdf (Acrobat Pro CS4) a 'File Association' alert is shown. In previous versions of Illustrator the newly created .pdf file would open up in Acrobat for review/email forwarding etc when the 'preview in Acrobat' was selected... I am confused about the correct settings in the File Associations Panel in Bridge (Edit/Preferences/File Handling) under Illustrator it shows Illustrator and in the drop down InDesign and two other programmes I do not use. If someone can advise me how to add Acrobat to that drop-down I would be most grateful.
Peter Ward

Don't think it could be corrupt preferences. I've tried trashing the prefs as well as reinstalling CS4.
I've noticed that it has something to do with an object that has a stroke. If I create a new box without a stroke then then my initial measurements are correct. However if I add a stroke my measures change according to the stroke weight. I've looked for ways to turn this off, but can not seem to find anything. I think this problem has something to do with the over all appearance of things.
Which lead me to another issues I'm having.... What happened to the "Filter" menu? When I try to round corners on a rectangle it applies the round corners as an effect "appearance". I have to expand the appearance in order to the corners to actually be rounded. Why did this change? I want to change the actual object the first time I create it and not take extra steps. This can waste a lot of time. I think this same issue is what is going on with the stroke weight. I don't want my object size to increase when I increase my stroke weight. If I did want this, I would create outlines. Can this be turned off? If not, I will have to continue using CS3 until Adobe fixes this problem.

I had to install a new hard drive because my old hard drives boot files became corrupted, and i want to get all of my music files off the old hard drive and regain all my play counts/ratings/playlists

Greetings everyone
as the title says, ive had to install a new hard drive and i want to transfer my old itunes library onto the new drive, maintaining all playlists/play counts/ratings etc, album artwork if possible. The old hard drive is installed as a slave drive and is completely acessible, but due to the boot files being corrupted i cannot use it as the main drive and therefore operate my old itunes. Also, my ipod no longer contains my music library as itunes synced without my permission and wiped it.
The only thing i have tried is copying all of my old music files from the old drive by selecting 'add folder to library' and then the old drive, then replacing the new itunes library.itl file with the one from my old itunes. This restores all my playlists and playcounts but when i try to play any of the songs it says that the files could not be found, and i dont fancy locating 8500 music files individually!
Thankyou for taking the time to read my post, any help will be greatly appreciated.

Ah, my reply was based on the assumption that you had a default installation of iTunes.
i.e you had all your music in the iTunes media folder inside your iTunes folder.
If your iTunes folder is so small compared to the amount of music you have, you must have a different arrangement.
This complicates you situation considerably.
iTunes can cope with moving around as long as all the music is in the iTunes media folder, not not if it isn't.
Your first step should be to get iTunes working on the old drive. This will involve editing the xml library file so that the drive letter is correct and then rebuilding the library from the xml file.
Then you will need to consolidate your library which moves everything into the iTunes media fodler. After that you will be able to use my first suggestion.
Step 1
Find the iTunes folder on the old drive and copy the two library files somewhere else so you can find them again. That's iTunes Library.itl and iTunes Library.xml.
Now open the copy of iTunes Library.xml with WordPad.
Look for lines starting:
Location
These contain the paths to tracks.
You will need to use a find/replace to change the drive letter so that it is correct.
Make sure that you include enough in the "find" so that you only change the right thing.
Maybe /c:/ and replace with /d:/ or whatever.
After that, tell iTunes to use the library on the old drive with a shift key start.
Hold down the shift key and start iTunes, keep holding the shift key until you are prompted to choose a library. Navigate to the iTunes folder on the old drive and choose iTunes Library.itl.
Then use the method in the following article to rebuild your library;
http://support.apple.com/kb/HT1451
Unfortunately the date added will be today for all tracks.
If iTunes works correctly after this, consolidate your library
File>>Library>>Organize>>consolidate
This copies all tracks into to iTunes media folder and could create a problem if you do not have disk space so don't do it if you are unsure about free disk space.
Check that iTunes works OK and then use the first method.
Message was edited by: polydorus

I can't download firefox. When I click on run, I get a window saying that the author is unknown. When I click on run in the new window, another window says the file is corrupt. What can I do about this?

I want to have firefox as my default browser. As this is a new laptop, I hasve to download firefox. As per the instructions, I click on "run" to complete the download, but instead of completing the download, a window appears which says that the author is unknown. If I ignore the window and click on run, I get another window which says the file is corrupt and I can't finish the download and have firefox as my browser.
I have windows 7 and explorer is the default browser and I want to change to firefox, but so far am being prevented from doing so. How can I successfully download firefox?

It is possible that your anti-virus software is corrupting the downloaded files or otherwise interfering with downloading files by Firefox.
Try to disable the real-time (live) scanning of files in your anti-virus software temporarily to see if that makes downloading work.
See also:
* http://kb.mozillazine.org/Unable_to_save_or_download_files

ITunes 6.0.1 for XP wont install, says installation file is corrupt -

Is this the same error as other people have been getting?
It says Installation file is corrupt, download a fresh copy and try again.
Same error.
This is happening on my friends windows XP machine, it happened on my dads,(problem solved, dont know how??? just d/l it and it worked when i was trying to fix it before i did anything) and on a work mates.
Today, because of this, he formatted his pc, and put everything back on. He tried to install iTunes as soon as he possibly could, no luck. deleted any trace it left, and installed SP 2 etc all the updates. Still no luck. Exact same error.

hi Lee!
It says Installation file is corrupt, download a fresh copy and try again.
hmmm. this has been known to be caused by an nvidia firewall:
http://discussions.apple.com/click.jspa?searchID=-1&messageID=813136
... but if that doesn't seem to be relevant, you could also try downloading from the "QT + itunes" site:
http://www.apple.com/quicktime/download/win.html
... or using a different browser for the download.
if no joy with that, we could also try cutting the Gordian knot:
http://discussions.apple.com/click.jspa?searchID=-1&messageID=812538
keep us posted.
love, b

I have been using firefox on an older computer, I just got a different computer and have been trying for 3 days to get firefox. I hit download it says its done and when I hit install it tells me the file is corrupt.

I have tried it over and over from different links and I can not download and install and I can not figure out whyI have enough memory and I'm running windows vista my computer and virus protection are up to date. I have been trying to download firefox from google chrome and IE. I just don't understand why my computer keeps telling me that your file is corrupt when I know I downloaded it before and it was fine.

hello, the last version that was compatible with os x 10.4.11 is firefox 3.6.28 - you can download it from here: [http://www.mozilla.org/en-US/firefox/all-older.html]
[https://support.mozilla.org/en-US/kb/install-firefox-mac?s=installing&r=7&e=es&as=s#os=mac&browser=fx35 Install Firefox on Mac]
afterwards please disable automatic-updates in preferences > advanced > updates so that it doesn't happen again...

I paid for and tried to download the song "Cryin" by Aerosmith but it won't let me download the song each time I go to the store and click on available downloads, it looks like it's downloading and I get an error message that the file is corrupt

I paid for and tried to download a song from itunes but the song won't dowload! When I got to store and click on available downloads it looks like it's downloading but I keep getting a message that the file is corrupt.

I'd report the problem to the iTunes Store.
Log in to the Store. Click on "Account" in your Quick Links. When you're in your Account information screen, go down to Purchase History and click "See all".
Find the item that is not downloading properly. If you can't see "Report a Problem" next to the entry, click the "Report a problem" button. Now click the "Report a Problem" link next to the item.
(Not entirely sure what happens after you click that link, but fingers crossed it should be relatively straightforward.)

TS3212 Still unable to download itunes to my pc. Tried with IE, Mozilla and Google Chrome. Keep getting an error message :"Windows cannot open itunes.exe the file is corrupt contact support."previous itunes files were wipped out by "disk cleaner." Any hel

Still unable to download itunes to my pc. Tried with IE, Mozilla and Google Chrome. Keep getting an error message :"Windows cannot open itunes.exe the file is corrupt contact support."previous itunes files were wipped out by "disk cleaner." Any help??
Please!
Thanks!

If anyone is reading this still looking for what caused the issue and how to fix it here is what I discovered.
The antivirus program our company uses, Bitdefender Antivirus Plus, was causing some of the PDF files not to open. After troubleshooting the different modules and settings the culprit was..
Scan SSL in Privacy Control Settings. Turning it OFF solved the problem and all the PDF files that previously would not open now open just fine. This issue has been sent to Bitdefender for them to review. If you use a different antivirus program and are having this issue try locating the Scan SSL setting and see if turning it off solves the problem.

I have installed Firefox 4 twice, and each time I get a message that the file is corrupt and can't be opened.

I ordered a download of PagePlus X5 from Serif in the UK. The program is 706 MB. Several times, only 300+ MBs downloaded. The program had .exe but the partial download had .msi. The message that came up was "Setup was unable to find the msi package or patch . . ." Serif suggested I install Firefox as a web browser to see if the program would download. That is what I tried to do, and that is when I got the message that the file was corrupt. Serif is sending me a disk. Is there a disk for Firefox?

How large is your iPhone's storage? 16GB, 32GB, or 64GB? You can go to Settings > General > Usage, and that will tell you how much storage you have used and how much you have left. If the storage is truly almost full, then you would need to either delete files from your iPhone, or sync less files from iTunes to your iPhone.
Hope this helps!

I'm running windows 7, downloaded firefox 3.6, when I click to open and run the exe file, it says the file is corrupt. Any thoughts? I have the latest Adobe Flash Player installed

Says file is corrupt every time I try to install Firefox 3.6

Hi Raphe,
There are a couple of things I know that can cause this. One of which I have experienced myself.
Sometimes, your router may be faulty. This will usually effect all downloads unless they are very small files. I have experienced this myself, and found the only way to fix the problem is to replace it.
Another problem that could cause this is a virus. You should scan your computer for viruses using a trusted antivirus. The virus is sometimes scareware which claims you have a virus, but actually, the only virus is the scareware antivirus!
I hope this helps,
-Taddle

Every time I try to open a project, I get the error that the file is corrupt

Every time I open a file, even an empty file everything workseat, but when I decide to save it and open it, Premiere Pro shows the following message:
"File could not be opened because the file is corrupt"
It does not matter what type of file I create, it could even be an empty project and it does not open. The weird thing is that if I save the file under a USB, it opens it without showing any errors.
Any help is appreciated.
Thanks.

OK, so image being shown is this one:

CS4 Spry File is Corrupt

Similar Messages

Maybe you are looking for