CS4 to CS5 Upgrade has install/configuration problems ???

(My system is running Windows 7 Pro 64-bit )
Awile back I purchased:
Adobe Premiere Pro CS4 (FULL version) on the Installable DVD's.
...and just recently, last week, I decided to bite the bullit, and go for the 64-bit CS5 version upgrade.
Adobe Premiere Pro CS5 (Upgrade version) -downloadable option (its cost $299.00 US)
Method 1./ Now, this seemed to be more of an installation/config issue for me. but after I ran the CS5 upgrade, it did NOT
upgrade/change any of my Desktop icons/links ?
In other words, the same old CS4 Icons were on the desktop.
Instead, I had to goto C:\Program Files\Adobe\...CS5\..., and then create a shortcut to the CS5 executable onto my Desktop?
Method 2./
ok, this so-called CS5 upgrade option obviously dos NOT work right.
So, I completely UN-installed CS4 and CS5, and started from scratch again, but this time I simply installed just
the CS5 Upgrade binaries.
Well that seemed to work fine, and it also seemed to ievennstall all the 64-bit CS5 modules, though it also created some extra CS4 directories in C:\(x86)Program Files\Adobe... ? why would it do that ?
ok, well has anyone else also experienced any of this upgrade weirdness. ?
Note: I verified my Windows 7 64-bit was up-to-date, and I also "updated" CS5, actually it updates itself.
I have also had a couple "BLUE-screenies", and crashes" in CS5, none of which, in Windows I can really tell what is going on ?, and I never had these issues on CS4 on this same PC.?
I called the 1-800 number for Adobe Technical Support and basically they said the CS5 upgrade that I purchased should have worked fine. uhmmm ya'd think eh?
So, I thought this forum might be more "aware", and/or helpful regarding my Upgrading woes.
any thoughts, would be appreciated.
Thankyou.
Rick.

An Adobe upgrade is an upgrade by price, only. What I mean is that you're buying a new, fully separate version of the Adobe software from whatever your previous version was, and upon installation, your previous version is left intact (hence the reason your icons did not change--CS4 was still installed).
An update, on the other hand (which is what the program automagically did), actually does replace files, but only in the version that you're updating. A semantic issue, perhaps, but an important distinction.
You can run CS4 and CS5 side-by-side if you like, but if you want to be rid of CS4 and maintain only CS5, you need to uninstall CS4--or preferably, reinstall from the OS up. I always like to start fresh when a new suite comes along.

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uninstall the older version first, BEFORE installing the new version.
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