CS4-Trying to import .mxf from P2 card. Video import works; audio shuts the program down!

Hi guys!
I hope you can help us. My IT guy and I have been working on this for about a week now. Whenever I imported the .mxf video and audio files in CS3 for Windows, I had no issues. We upgraded to CS4 about a week or so ago, and since then, I can't get Premiere Pro to work properly. When I import the .mxf files now, the video files will show up in the media browser and will import. But with no audio. If I attempt to bring the two in separately, the video will import fine, but when I import the audio files, the system shuts down. I don't have the error message in front me at the moment. I'll try to add that to the thread tomorrow.
We've looked at the files in the P2 viewer, and they have audio there. They also have audio under my IT guy's server profile, and they import fine. We've checked sound cards, playback settings, tried converters, etc. Even the .avi files I bring in don't have audio anymore. They do when viewed in a different player but not in PPro.
Could it have something to do with the fact that my software is being pulled from the server and his is installed directly to his hard drive?
I've got to get this solved pretty quickly. My work is starting to pile up, and the busy season is here! (Happy Holidays, everyone!)

Here is the error message I keep getting: [..\..\Src\FileCache\FileCache.cpp-910]
I tried the .wav file; still no audio. And I do have version 4.2.1. I'll see if I can convince them of the network issue. Not sure they'll go for that, but it's about the only thing we have yet to try.
Thanks for your responses!

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