CS4 - Uninstall and Reinstall, and/or Deactivate and Reactivate?

Greetings,
How to setup CS4 on my new iMac (late 2013) running Mountain Lion OSX 10.8.5 ?
The problems is this:
I recently transferred all of the contents from my old iMac computer onto this new iMac computer. 
I did this through the setup assistant that came up when starting up my new Mac. 
Before transferring the info (from a Time Machine backup), I did NOT de-install or de-activate the CS4 application on the old computer !
And then, when I went to start up one of the CS4 applications on the new computer,
I got a window pop up that reads:  “Licensing for this product has stopped working .... “  Error 150:30.  
[see attached picture]
Even if I was prompted to activate this application on my new computer, I believe there would be an error anyway, as it would then be on 3 computers.
So, how should I proceed to have the copy of CS4 working on my new computer? 
What steps should I take?
Can I just deactivate the copy on my old computer and then somehow activate it on the new computer?
I have a feeling that I won't be able to do that.
Or do I also need to deinstall the copy that's on my new computer and then reinstall it?
I found a link to a similar discussion, but the steps related to OS X 10.7, and things are a little different.
Thanks!

Thanks for that information.  It's very helpful.
Am I screwed, in a sense, or would these steps make sense for me to follow to get up and running on the new machine?
1. Deactivate CS4 on the older Mac
2.  Uninstall all components of CS4 on my new Mac using the install utility in the folder: Applications/Utilities/Adobe Installers.  From launching the installer utility, I see there's a checkbox option to keep application preferences.
3. Re-install CS4 on the new machine
And, are Steps #1 and #2  interachangeable in order?
Thanks for your help.

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    May  8 16:04:42 iMac ReportCrash[496]: Saved crash report for Adobe Illustrator[493] version 367 (14.0.0) to /Users//Library/Logs/DiagnosticReports/Adobe Illustrator_2014-05-08-160442_-iMac.crash
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    Process:         Adobe Illustrator [273]
    Path:            /Applications/Adobe Illustrator CS4/Adobe Illustrator.app/Contents/MacOS/Adobe Illustrator
    Identifier:      com.adobe.illustrator
    Version:         367 (14.0.0)
    Code Type:       X86 (Native)
    Parent Process:  launchd [131]
    Date/Time:       2014-05-06 15:29:44.038 -0700
    OS Version:      Mac OS X 10.7.5 (11G63b)
    Report Version:  9
    Interval Since Last Report:          353 sec
    Crashes Since Last Report:           6
    Per-App Interval Since Last Report:  11182846 sec
    Per-App Crashes Since Last Report:   7
    Anonymous UUID:                     
    Crashed Thread:  0  Dispatch queue: com.apple.main-thread
    Exception Type:  EXC_BAD_ACCESS (SIGSEGV)
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    objc[273]: garbage collection is OFF
    Thread 0 Crashed:: Dispatch queue: com.apple.main-thread
    0   AdobePDFL                               0x024104cd ASrealloc + 737
    1   AdobePDFL                               0x0236f588 CosDocEnumEOFs + 27326
    2   AdobePDFL                               0x0236d907 CosDocEnumEOFs + 20029
    3   AdobePDFL                               0x0236fd46 CosDocEnumEOFs + 29308
    4   AdobePDFL                               0x0227d782 ASTextIsEmpty + 1146
    5   AdobePDFL                               0x0212779f PDFontPSFlushIncrGlyphList + 65853
    6   AdobePDFL                               0x02127966 PDFontPSFlushIncrGlyphList + 66308
    7   AdobePDFL                               0x02129f93 PDFontPSFlushIncrGlyphList + 76081
    8   AdobePDFL                               0x0212cae6 PDFontPSFlushIncrGlyphList + 87172
    9   AdobePDFL                               0x02111b26 PDFLPrintDoc + 6322
    10  AdobePDFL                               0x021dccac PDSetHostEncoding + 2412
    11  AdobePDFL                               0x021dce02 PDSetHostEncoding + 2754
    12  AdobePDFL                               0x02114eba PDFLInitFriends + 2122
    13  AdobePDFL                               0x021149c8 PDFLInitFriends + 856
    14  com.adobe.illustrator.plugins.PDF Suite          0x16884096 PluginMain + 163654
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    16  com.adobe.illustrator.plugins.PDF Suite          0x168840f2 PluginMain + 163746
    17  com.adobe.illustrator.plugins.PDF Suite          0x16862872 PluginMain + 26402
    18  com.adobe.illustrator.plugins.PDF Suite          0x16862c7b PluginMain + 27435
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    20  com.adobe.illustrator                   0x006a93ff 0x1000 + 6980607
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    22  com.adobe.illustrator                   0x00586d75 0x1000 + 5791093
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    28  com.adobe.illustrator                   0x00b0517a AWS_CUI_RevertAlert(OpaqueWindowPtr*, adobe::aws::gen::String<unsigned short>&, adobe::aws::gen::String<unsigned short>&) + 524022
    29  com.adobe.illustrator                   0x00a181df AWS_CUI_GetVersionComments(OpaqueWindowPtr*, adobe::q::QDocument&, adobe::q::QString&, adobe::q::QAttributeList&, adobe::q::QDocument*, adobe::q::QProject*, long) + 43387
    30  com.adobe.illustrator                   0x0004210a 0x1000 + 266506
    31  com.adobe.illustrator                   0x0053c893 0x1000 + 5486739
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    33  com.adobe.illustrator                   0x00b03d77 AWS_CUI_RevertAlert(OpaqueWindowPtr*, adobe::aws::gen::String<unsigned short>&, adobe::aws::gen::String<unsigned short>&) + 518899
    34  com.adobe.illustrator.plugins.PDF Format          0x10122118 0x1010f000 + 78104
    35  com.adobe.coretech.adm                  0x0dd83d85 0xdd7b000 + 36229
    36  com.adobe.coretech.adm                  0x0dd8c62f 0xdd7b000 + 71215
    37  com.adobe.coretech.adm                  0x0dd8d7fb 0xdd7b000 + 75771
    38  com.adobe.coretech.adm                  0x0ddd5871 0xdd7b000 + 370801
    39  com.adobe.coretech.adm                  0x0dd93c53 0xdd7b000 + 101459
    40  com.adobe.illustrator.plugins.PDF Format          0x101200bd 0x1010f000 + 69821
    41  com.adobe.illustrator.plugins.PDF Format          0x1011a56a 0x1010f000 + 46442
    42  com.adobe.illustrator.plugins.PDF Format          0x101442e7 PluginMain + 2927
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    56  com.adobe.illustrator.plugins.Scripting Support          0x0e3794e6 0xe359000 + 132326
    57  com.adobe.illustrator.plugins.Scripting Support          0x0e3f4dcb PluginMain + 605
    58  com.apple.AE                            0x91fa3045 aeDispatchAppleEvent(AEDesc const*, AEDesc*, unsigned long, unsigned char*) + 202
    59  com.apple.AE                            0x91f8cb67 _ZL25dispatchEventAndSendReplyPK6AEDescPS_ + 43
    60  com.apple.AE                            0x91f8ca54 aeProcessAppleEvent + 253
    61  com.apple.HIToolbox                     0x93410a86 AEProcessAppleEvent + 103
    62  com.apple.HIToolbox                     0x9359ead1 AEProcessEvent + 162
    63  com.apple.HIToolbox                     0x9349752f HIStdAppHandler::HandleEvent(OpaqueEventHandlerCallRef*, TCarbonEvent&) + 181
    64  com.apple.HIToolbox                     0x934984ce TEventHandler::EventHandler(OpaqueEventHandlerCallRef*, OpaqueEventRef*, void*) + 58
    65  com.apple.HIToolbox                     0x9358bc0c _InvokeEventHandlerUPP(OpaqueEventHandlerCallRef*, OpaqueEventRef*, void*, long (*)(OpaqueEventHandlerCallRef*, OpaqueEventRef*, void*)) + 36
    66  com.apple.HIToolbox                     0x93407313 _ZL23DispatchEventToHandlersP14EventTargetRecP14OpaqueEventRefP14HandlerCallRec + 1602
    67  com.apple.HIToolbox                     0x93406790 _ZL30SendEventToEventTargetInternalP14OpaqueEventRefP20OpaqueEventTargetRefP14H andlerCallRec + 482
    68  com.apple.HIToolbox                     0x934065a8 SendEventToEventTargetWithOptions + 75
    69  com.apple.HIToolbox                     0x9341c1c6 _ZL29ToolboxEventDispatcherHandlerP25OpaqueEventHandlerCallRefP14OpaqueEventRef Pv + 3152
    70  com.apple.HIToolbox                     0x934077ce _ZL23DispatchEventToHandlersP14EventTargetRecP14OpaqueEventRefP14HandlerCallRec + 2813
    71  com.apple.HIToolbox                     0x93406790 _ZL30SendEventToEventTargetInternalP14OpaqueEventRefP20OpaqueEventTargetRefP14H andlerCallRec + 482
    72  com.apple.HIToolbox                     0x9341b571 SendEventToEventTarget + 76
    73  com.adobe.illustrator                   0x00080d3e 0x1000 + 523582
    74  com.apple.HIToolbox                     0x9358bc0c _InvokeEventHandlerUPP(OpaqueEventHandlerCallRef*, OpaqueEventRef*, void*, long (*)(OpaqueEventHandlerCallRef*, OpaqueEventRef*, void*)) + 36
    75  com.apple.HIToolbox                     0x93407313 _ZL23DispatchEventToHandlersP14EventTargetRecP14OpaqueEventRefP14HandlerCallRec + 1602
    76  com.apple.HIToolbox                     0x93406790 _ZL30SendEventToEventTargetInternalP14OpaqueEventRefP20OpaqueEventTargetRefP14H andlerCallRec + 482
    77  com.apple.HIToolbox                     0x934065a8 SendEventToEventTargetWithOptions + 75
    78  com.apple.HIToolbox                     0x9341c1c6 _ZL29ToolboxEventDispatcherHandlerP25OpaqueEventHandlerCallRefP14OpaqueEventRef Pv + 3152
    79  com.apple.HIToolbox                     0x934077ce _ZL23DispatchEventToHandlersP14EventTargetRecP14OpaqueEventRefP14HandlerCallRec + 2813
    80  com.apple.HIToolbox                     0x93406790 _ZL30SendEventToEventTargetInternalP14OpaqueEventRefP20OpaqueEventTargetRefP14H andlerCallRec + 482
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    83  com.apple.HIToolbox                     0x9358bb87 RunApplicationEventLoop + 236
    84  com.adobe.illustrator                   0x00080f83 0x1000 + 524163
    85  com.adobe.illustrator                   0x000d84ab 0x1000 + 881835
    86  com.adobe.illustrator                   0x000a2cd2 0x1000 + 662738
    87  com.adobe.illustrator                   0x00003672 0x1000 + 9842
    88  com.adobe.illustrator                   0x00003599 0x1000 + 9625
    Thread 1:: Dispatch queue: com.apple.libdispatch-manager
    0   libsystem_kernel.dylib                  0x95f0a90a kevent + 10
    1   libdispatch.dylib                       0x96fb6e04 _dispatch_mgr_invoke + 969
    2   libdispatch.dylib                       0x96fb5853 _dispatch_mgr_thread + 53
    Thread 2:
    0   libsystem_kernel.dylib                  0x95f0a02e __workq_kernreturn + 10
    1   libsystem_c.dylib                       0x95542ccf _pthread_wqthread + 773
    2   libsystem_c.dylib                       0x955446fe start_wqthread + 30
    Thread 3:
    0   libsystem_kernel.dylib                  0x95f0a02e __workq_kernreturn + 10
    1   libsystem_c.dylib                       0x95542ccf _pthread_wqthread + 773
    2   libsystem_c.dylib                       0x955446fe start_wqthread + 30
    Thread 4:
    0   libsystem_kernel.dylib                  0x95f0983e __psynch_cvwait + 10
    1   libsystem_c.dylib                       0x95544e78 _pthread_cond_wait + 914
    2   libsystem_c.dylib                       0x954ec82a pthread_cond_wait + 48
    3   com.adobe.amt.services                  0x047c9552 AMTConditionLock::LockWhenCondition(int) + 46
    4   com.adobe.amt.services                  0x047c4995 _AMTThreadedPCDService::PCDThreadWorker(_AMTThreadedPCDService*) + 115
    5   com.adobe.amt.services                  0x047c95b0 AMTThread::Worker(void*) + 20
    6   libsystem_c.dylib                       0x95540ed9 _pthread_start + 335
    7   libsystem_c.dylib                       0x955446de thread_start + 34
    Thread 5:
    0   libsystem_kernel.dylib                  0x95f0983e __psynch_cvwait + 10
    1   libsystem_c.dylib                       0x95544e78 _pthread_cond_wait + 914
    2   libsystem_c.dylib                       0x95544f7b pthread_cond_timedwait_relative_np + 47
    3   com.apple.CoreServices.CarbonCore          0x9ad0f3a7 TSWaitOnConditionTimedRelative + 178
    4   com.apple.CoreServices.CarbonCore          0x9ad0f11d TSWaitOnSemaphoreCommon + 490
    5   com.apple.CoreServices.CarbonCore          0x9ad0ef2e TSWaitOnSemaphoreRelative + 24
    6   com.apple.CoreServices.CarbonCore          0x9ad84398 TimerThread + 292
    7   libsystem_c.dylib                       0x95540ed9 _pthread_start + 335
    8   libsystem_c.dylib                       0x955446de thread_start + 34
    Thread 6:
    0   libsystem_kernel.dylib                  0x95f0983e __psynch_cvwait + 10
    1   libsystem_c.dylib                       0x95544e21 _pthread_cond_wait + 827
    2   libsystem_c.dylib                       0x954f542c pthread_cond_wait$UNIX2003 + 71
    3   com.apple.CoreServices.CarbonCore          0x9ad9de62 TSWaitOnCondition + 124
    4   com.apple.CoreServices.CarbonCore          0x9ad0f37d TSWaitOnConditionTimedRelative + 136
    5   com.apple.CoreServices.CarbonCore          0x9ad7167f MPWaitOnQueue + 200
    6   AdobeACE                                0x0130a38d 0x12d9000 + 201613
    7   AdobeACE                                0x01309d85 0x12d9000 + 200069
    8   com.apple.CoreServices.CarbonCore          0x9ad725e0 PrivateMPEntryPoint + 68
    9   libsystem_c.dylib                       0x95540ed9 _pthread_start + 335
    10  libsystem_c.dylib                       0x955446de thread_start + 34
    Thread 7:
    0   libsystem_kernel.dylib                  0x95f0983e __psynch_cvwait + 10
    1   libsystem_c.dylib                       0x95544e21 _pthread_cond_wait + 827
    2   libsystem_c.dylib                       0x954f542c pthread_cond_wait$UNIX2003 + 71
    3   com.apple.CoreServices.CarbonCore          0x9ad9de62 TSWaitOnCondition + 124
    4   com.apple.CoreServices.CarbonCore          0x9ad0f37d TSWaitOnConditionTimedRelative + 136
    5   com.apple.CoreServices.CarbonCore          0x9ad7167f MPWaitOnQueue + 200
    6   AdobeACE                                0x0130a38d 0x12d9000 + 201613
    7   AdobeACE                                0x01309d85 0x12d9000 + 200069
    8   com.apple.CoreServices.CarbonCore          0x9ad725e0 PrivateMPEntryPoint + 68
    9   libsystem_c.dylib                       0x95540ed9 _pthread_start + 335
    10  libsystem_c.dylib                       0x955446de thread_start + 34
    Thread 8:
    0   libsystem_kernel.dylib                  0x95f0983e __psynch_cvwait + 10
    1   libsystem_c.dylib                       0x95544e21 _pthread_cond_wait + 827
    2   libsystem_c.dylib                       0x954f542c pthread_cond_wait$UNIX2003 + 71
    3   com.apple.CoreServices.CarbonCore          0x9ad9de62 TSWaitOnCondition + 124
    4   com.apple.CoreServices.CarbonCore          0x9ad0f37d TSWaitOnConditionTimedRelative + 136
    5   com.apple.CoreServices.CarbonCore          0x9ad7167f MPWaitOnQueue + 200
    6   AdobeACE                                0x0130a38d 0x12d9000 + 201613
    7   AdobeACE                                0x01309d85 0x12d9000 + 200069
    8   com.apple.CoreServices.CarbonCore          0x9ad725e0 PrivateMPEntryPoint + 68
    9   libsystem_c.dylib                       0x95540ed9 _pthread_start + 335
    10  libsystem_c.dylib                       0x955446de thread_start + 34
    Thread 9:
    0   libsystem_kernel.dylib                  0x95f07c22 mach_msg_trap + 10
    1   libsystem_kernel.dylib                  0x95f071f6 mach_msg + 70
    2   com.macromedia.Flash Player.authplaylib          0x1390763e ExternalPlayer_Initialize + 1865604
    3   libsystem_c.dylib                       0x95540ed9 _pthread_start + 335
    4   libsystem_c.dylib                       0x955446de thread_start + 34
    Thread 10:
    0   libsystem_kernel.dylib                  0x95f0983e __psynch_cvwait + 10
    1   libsystem_c.dylib                       0x95544e78 _pthread_cond_wait + 914
    2   libsystem_c.dylib                       0x954ec82a pthread_cond_wait + 48
    3   com.macromedia.Flash Player.authplaylib          0x13733ba6 0x1344c000 + 3046310
    4   com.macromedia.Flash Player.authplaylib          0x13755f81 ExternalPlayer_Initialize + 90311
    5   com.macromedia.Flash Player.authplaylib          0x13733f98 0x1344c000 + 3047320
    6   libsystem_c.dylib                       0x95540ed9 _pthread_start + 335
    7   libsystem_c.dylib                       0x955446de thread_start + 34
    Thread 11:
    0   libsystem_kernel.dylib                  0x95f0983e __psynch_cvwait + 10
    1   libsystem_c.dylib                       0x95544e78 _pthread_cond_wait + 914
    2   libsystem_c.dylib                       0x954ec82a pthread_cond_wait + 48
    3   com.macromedia.Flash Player.authplaylib          0x13733ba6 0x1344c000 + 3046310
    4   com.macromedia.Flash Player.authplaylib          0x13755f81 ExternalPlayer_Initialize + 90311
    5   com.macromedia.Flash Player.authplaylib          0x13733f98 0x1344c000 + 3047320
    6   libsystem_c.dylib                       0x95540ed9 _pthread_start + 335
    7   libsystem_c.dylib                       0x955446de thread_start + 34
    Thread 12:
    0   libsystem_kernel.dylib                  0x95f0983e __psynch_cvwait + 10
    1   libsystem_c.dylib                       0x95544e78 _pthread_cond_wait + 914
    2   libsystem_c.dylib                       0x954ec82a pthread_cond_wait + 48
    3   com.macromedia.Flash Player.authplaylib          0x13733ba6 0x1344c000 + 3046310
    4   com.macromedia.Flash Player.authplaylib          0x13755f81 ExternalPlayer_Initialize + 90311
    5   com.macromedia.Flash Player.authplaylib          0x13733f98 0x1344c000 + 3047320
    6   libsystem_c.dylib                       0x95540ed9 _pthread_start + 335
    7   libsystem_c.dylib                       0x955446de thread_start + 34
    Thread 13:
    0   libsystem_kernel.dylib                  0x95f0983e __psynch_cvwait + 10
    1   libsystem_c.dylib                       0x95544e78 _pthread_cond_wait + 914
    2   libsystem_c.dylib                       0x954ec82a pthread_cond_wait + 48
    3   com.macromedia.Flash Player.authplaylib          0x13733ba6 0x1344c000 + 3046310
    4   com.macromedia.Flash Player.authplaylib          0x13755f81 ExternalPlayer_Initialize + 90311
    5   com.macromedia.Flash Player.authplaylib          0x13733f98 0x1344c000 + 3047320
    6   libsystem_c.dylib                       0x95540ed9 _pthread_start + 335
    7   libsystem_c.dylib                       0x955446de thread_start + 34
    Thread 14:
    0   libsystem_kernel.dylib                  0x95f07d36 mach_wait_until + 10
    1   libsystem_c.dylib                       0x954ee439 nanosleep + 388
    2   com.adobe.illustrator.plugins.Scripting Support          0x0e46489d PluginMain + 458031
    3   com.adobe.illustrator.plugins.Scripting Support          0x0e4648fd PluginMain + 458127
    4   com.adobe.illustrator.plugins.Scripting Support          0x0e468402 PluginMain + 473236
    5   com.adobe.illustrator.plugins.Scripting Support          0x0e464bbf PluginMain + 458833
    6   libsystem_c.dylib                       0x95540ed9 _pthread_start + 335
    7   libsystem_c.dylib                       0x955446de thread_start + 34
    Thread 0 crashed with X86 Thread State (32-bit):
      eax: 0xffffff4a  ebx: 0x0236f46a  ecx: 0x0000000f  edx: 0xbfff75ae
      edi: 0xffffff4a  esi: 0x00000642  ebp: 0xbfff7558  esp: 0xbfff7540
       ss: 0x00000023  efl: 0x00010282  eip: 0x024104cd   cs: 0x0000001b
       ds: 0x00000023   es: 0x00000023   fs: 0x00000000   gs: 0x0000000f
      cr2: 0xffffff5a
    Logical CPU: 0
    Binary Images:
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    0x1404000 -  0x191bfef +AdobeAGM (??? - ???) /Applications/Adobe Illustrator CS4/Adobe Illustrator.app/Contents/Frameworks/AdobeAGM.framework/Versions/A/AdobeAGM
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    0x927ce000 - 0x927e1ff8  com.apple.MultitouchSupport.framework (231.4 - 231.4) <083F7787-4C3B-31DA-B5BB-1993D9A9723D> /System/Library/PrivateFrameworks/MultitouchSupport.framework/Versions/A/Multit ouchSupport
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    0x92e5e000 - 0x92e68ff2  com.apple.audio.SoundManager (3.9.4.1 - 3.9.4.1) <2A089CE8-9760-3F0F-B77D-29A78940EA17> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/CarbonSound.f ramework/Versions/A/CarbonSound
    0x92ee8000 - 0x92ee9ff0  libunc.dylib (24.0.0 - compatibility 1.0.0) <2F4B35B2-706C-3383-AA86-DABA409FAE45> /usr/lib/system/libunc.dylib
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  • Uninstalling and then reinstalling

    I need to reformat and reinstall Snow Leopard on my iMac. What do I need to do to uninstall Photoshop CS4, ACR and Bridge to ensure there are no problems with the licences when I reinstall them later?
    Thanks.
    Stephen

    It should not be necessary to deactivate it but if you want to play it safe then fine.
    Help>Deactivate that will deactivate everything installed with Photoshop if you do it from Photoshop.
    Probably not necessary but so you know in advance for future use to uninstall you go to Applications/Utilities?Adobe Installers and use the Add Remove Photoshop CS 4 utility.
    Since you are wiping your hard drive it is all going to be removed anyway. But it is good to uninstall anyway in case you change your mind during the process.
    That is all there is to it.
    If something goes a miss some how it won't customer services will help you to activate th install.
    But nothing will go wrong as long as you are on the internet.

  • Need to uninstall and reinstall?

    After repairing our Windows XP from a viral attack, many files were encrypted, and lost, and also Illustrator CS5 would no longer print from the program, receive a "Cannot Print Illustration" indicator, and the help screen is completely unpopulated, as well as the symbols libraries.  Is it going to be necessary to uninstall and reinstall and what are the pros and cons of doing that?

    You could try resetting the preferences, if you haven't already (see below). But from the sound of it, I doubt that will solve your problems.
    If that doesn't work, then, Yes. I think uninstalling is your best bet. I would suggest the full three-step method:
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    2) Run the CLEANER TOOL
    3) Reinstall
    Boilerplate text:
    Reset Preferences
    1) Close the program and press Ctrl+Alt+Shift (Win)/Cmd+Option+Shift (Mac) during startup (not reversible)
    or
    2) Move the Folder. See:
    http://www.bugge.com/Family-and-friends/Illy/illy.html
    Good luck.
    --OB

  • Problems before and after Uninstall and re-install CS4

    I went ahead and uninstalled and re-installed CS4 because of freeze ups and other difficulties. Program After Effects is now crashing - see attachment. There is also a problem with an importer plugin (I think) may be related. I can't tell. I have not tried any other projects. I did however, disconnect the Matrox MX02 Mini, but still had problems. The MX02 is now re-connected.
    I wonder if installing CS4 on top of CS3 is an issue? I remember having a similar problem goiing from CS2 to CS3. I had to downloader a cleaning utility from Adobe (I think) to remove every bit of CS2 and then run CCleaner.
    It's my own fault - trying to upgrade software and hardware at the same time. It's hard to isolate. For now, I'l just have to do with Premiere since it is working. But, I'd sure like to know what's going on.

    Did you re-install all other Adobe products as well? If not, then that may be the problem. Uninstalling/ reinstalling only one of them messes with MediaCore and certain otehr functions. The quick fix is to download the manuala (!) update packages for After Effects, Premiere Pro/Encore and Adobe Media Encoder from the support pages and run them. This usually bends things in place. If not, then you will probably have to uninstall again, this time including every Adobe app, use the CS4 Clean Script and reinstall.
    Mylenium

  • I have an old version of InDesign CS5, have not used in a while..about a year.  It will not load nor allow me to uninstall and reinstall, please help.  I have original discs and serial number.  How can I fix this?

      I have an old version of InDesign CS5, have not used in a while..about a year.  It will not load nor allow me to uninstall and reinstall, please help.  I have original discs and serial number.  How can I fix this?

    CS Cleaner Tool for installation problems | CCM, CS6, CS5.5, CS5, CS4, CS3

  • To Uninstall and Reinstall CC or Not?

    Hi Guys
    I'm running Win7 64bit on a Dell Precision 6700 laptop. A little while before Christmas all my attempts to update started to fail and I got error "Error code U44M1P7" for both CC and CS6. After digging back it seems it may be related to running CCleaner, which may have deleted my language files (although it runs fine with CC on my other machine!) I'm now in a quandry on the next best thing to do.
    I had a problem with the original CC installation as it set up using North America English as the language instead of International English (I'm in England), which I have for CS6. So I think this may be a good time to uninstall and reinstall so I don't have to keep flipping between the two. Having said that I'm worried that some bits may get left in the registry and stop me reinstalling (as happened when I ran CS4 and had to reinstall Windows to get around the problem). Is it just a case of going to the control panel and ininstalling each individual CC programme or are there other steps I should follow? Anyone any ideas on the best way to uninstall CS6 as part of this process? Is there an order I should follow (i.e. CS6 first, then CC)?
    Alternatively I think I have an image restore point before running CCleaner but I've never used that before and I'm not sure I want to restore my entire laptop and settings back to November.
    Any advice welcome as I want to make this as painless as possible.
    Regards,
    Graham

    Hi Guys
    Any advice would be very much appreciated.

  • I am trying to uninstall and then reinstall the suite. The uninstall app Adobe says to use, however, is nowhere to be found.

    As part of my effort to get cs6 (especially InDesign) to work flawlessly in Yosemite on my iMac, I am trying to uninstall and then reinstall the suite. The uninstall app Adobe says to use, however, is nowhere to be found. Not in Applications, not in Utilities, not in a search. Any advice?

    Hello Jimmy,
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    Here an advice for that (The order varies depending on your individual needs. Please read all my proposals first, so you can better choose the first step:)
    1. Maybe you have to activate/deactivate, so please have a look there:
    http://helpx.adobe.com/x-productkb/policy-pricing/activation-deactivation-products.html
    2. Sometimes, we know in the meantime, the "opm.db file" is the culprit. In this case you should delete it.
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    I quote: Adobe Creative Suite Cleaner Tool helps resolve installation problems for Adobe Creative Cloud and Adobe Creative Suite (CS3-CS6) applications. The tool removes installation records for prerelease installations of Creative Cloud or Creative Suite applications. It does not affect existing installations of previous versions of Creative Cloud or Creative Suite applications.
    Please use: http://helpx.adobe.com/creative-suite/kb/cs5-cleaner-tool-installation-problems.html   and follow the prescribed sequence of operations
    4. If necessary and for further questions click through http://helpx.adobe.com/contact.htl and if "open" please use the chat, I had the best experiences. I quote from Adobe's employee Preran: The chat button is activated as soon as there is an agent available to help.
    Hans-Günter

  • How do I uninstall and reinstall Photoshop CS 4?

    How do I go about uninstalling and reinstalling Photoshop CS 4 from my original CS 4 disc?

    If you are on a PC then you can uninstall one of two ways
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    Go to Start --> control panel , now change the view to large icons, now near the top you should see "add / remove programs selct it
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  • Uninstall and reinstall onto a different machine

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    can anyone assist?

    You can install the software on as many machines as you like.  The important tjhing that you need to manage is the activations.  You are allowed to have two activations for a single user license.  If you have the siioftware working on two machines already, then you have to deactivate one of them in order to free up an activation for the new machine.
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  • HT1751 I need to uninstall and reinstall iTunes (it won't let me update). So, how do I copy or back up my iTunes library of over 1,500 songs? Can I use a Flash Drive to do so?

    I need to uninstall and reinstall iTunes (it won't let me update). I have IE 8 on Windows XP, and iTunes 10 something. In my Program files list I see iTunes and iTunes (2) and even iPod and iPod (2) where a tech had to back up and do this for me before. I'm just trying to fix it all. I keep getting the "The feature you are trying to use is on a network resource that is unavailable. Click OK to try again, or enter an alternate path to a folder containing the installation package 'iTunes.msi' in the box below." I can even run a search and find the folder, but it gives me the same error message. I was planning on using the Microsoft Fix-It tool  to help uninstall then Reinstall iTunes. But I need to backup my library. So, how do I copy or back up my iTunes library of over 1,500 songs? Can I copy the folder to desktop or can I use a Flash Drive to backup my music? I don't want to do anything until I know for sure how I can backup my songs, and then reinstall them into iTunes. Thanks for any help.

    Ok, thanks that helps. I don't have an external hard drive though. What about backing up through 'the cloud'? I'm just wondering since my husband syncs his iPod to the PC through iTunes and he's worried that he will lose all the songs on his iPod if the library is lost from iTunes and he tries to 'sync' it up again. I'm not exactly sure how to  'copy the entire iTunes folder' either. I kinda suck at this unless I have step by step instructions, which I haven't found yet on iTunes help or other sources.
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  • I tried to update itunes and now it won't open, how do I fix it?  Will uninstalling and reinstalling erase my library?

    I tried to update itunes and now it won't open, how do I fix it?  Will uninstalling and reinstalling erase my library?

    Go to Control Panel > Add or Remove Programs (Win XP) or Programs and Features (later)
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    Apple Mobile Device Support (if this won't uninstall move on to the next item)
    Bonjour
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    Please note:
    Some users may need to follow all the steps in whichever of the following support documents applies to their system. These include some additional manual file and folder deletions not mentioned above.
    HT1925: Removing and Reinstalling iTunes for Windows XP
    HT1923: Removing and reinstalling iTunes for Windows Vista, Windows 7, or Windows 8
    tt2

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