CS4 upgrade and Cloud licence

Our company currently has 2 licences for CS4 and we are going to upgrade them both to CS6 (physical copies). Can we still use one of the serial numbers as validation to get the discount on an extra Creative Cloud licence?

Yes this will be fine as you can qualify for the special pricing with any CS3, CS4, CS5.x & CS6 point or suite perpetual product or if you are a desktop subscription customer.

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CS4 Upgrade and Previous Versions of Photoshop

As a long-time Photoshop user, I have upgraded my versions of Photoshop over the years and currently have the CS4 Photoshop Upgrade loaded on my computer. I have an older computer with limited hard drive space and am running out of room. Is it necessary to keep all the previous versions of Photoshop on my computer's hard drive in order for the already-loaded on my computer CS4 Photoshop Upgrade to run? In other words, can I remove the earlier versions (like Photoshop 4, Photoshop 6 Upgrade, Photoshop 7 Upgrade, and CS2 Photoshop Upgrade) and still have CS4 Photoshop Upgrade run ok? I'm trying to clean up hard drive space and would like to make space by deleting the previous versions, but I don't want to mess up my CS4 Photoshop Upgrade if that program somehow ties into components from the previous upgrades.
Any help would be appreciated. Thanks.

Thanks for the response. I currently have CS4 Photoshop Upgrade version already on my computer. In addition to that, I also have on it Photoshop 4.0, Photoshop 5.5, Photoshop 6.0 Upgrade version, Photoshop 7.0 Upgrade version, and CS2 Photoshop Upgrade. What I need to know is can I remove the earlier versions of Photoshop or will it negatively affect the operation of CS4 Photoshop Upgrade (since it's not the full version and only an upgrade of the upgrades installed earlier)? (The only full version of Photoshop I have is Photoshop 4.0 -- everything after that was upgrade versions.)

Photoshop CS4 upgrade and Photographers offer

I want to take advantage of the photographers offer but realise I only have a Photoshop CS4 upgrade serial number having previously upgraded from CS. Will this be sufficient to access the offer?

Hi GrahamC16,
I did check almost all the relevan documents, there were no special reference about the Upgrade product serial number.
http://www.adobe.com/products/creativecloud/buying-guide.html
http://www.adobe.com/products/creativecloud/faq.html#pslr-bundle.
The best option will be proceed for purchase & check the eligibility . I have checked GrahamC16 email ID & found that he has already spoken with our chat support & have got almost similar response.
Reagrds,
Rajshree

Upgrades and Cloud Only

On another forum it was suggested that future upgrades for Photoshop will be via cloud only and that boxed versions and download versions will disappear to be replaced with a mantitory monthly subsubscription. Is there any truth to this rumor? How would this work for someone w/o reliable internet?

A boxed version will have upgrades to fix problems, but will not have upgrades to include new features that come out. They will be introduced with the next boxed (perpetual licence) version. In the past this has been about every 1.5 years.
What will happen to the perpetual licence in the future is anybodys guess. Companies perfer the monthly cloud subscription as it generates a steady stream of income, at higher rates. The enticement is you get new features as they come out. Consumers balk at the cloud subscription as once you stop the subscription you have nothing.

CS6 and Cloud Licence Not Working

I have subscribed to CS6 through the Cloud with a 1 year membership. I've downloaded all of the programs required and initially licensed them as requested.
Afew day ago I was informed my "Trial" was running out. My status as a paying user is obviously not being remembered. Now whenever I open a program I am greeted by the following sequence.
I enter my username and password, the applications pauses for a second and I am then presented with this message:
This freezes on the screen and can not be closed without shutting it down through the task manager. If it's a program where the "Trial" has expired, the program closes. If the "Trial" is still running I can use it as normal - but this can only last for a few more days.
I'm running CS6 through 32bit Windows 7.
I have no issues logging into the Adobe website and accessing my details. The only thing I can think was an issue is I lost the internet briefly, but I was informed that the internet was not required to keep the programs running.
Any help would be appreciated as I am currently very frustrated.

Hi, By any chance do you have the previous version like CS 5 installed on the same machine.
If yes, then kindly try to uninstall the CS 5 and CS 6 apps and then try to install just the CS 6 and see if the problem persists.
You may also check this : http://helpx.adobe.com/creative-suite/kb/trial--1-launch.html

If I update to Lion from 10.6.8, will Adobe CS4 "upgrade" work?????

I have Adobe CS4 from an "upgrade". Will these adobe programs work if I upgrade to Lion? Please, need an answer ASAP, so I know whether to make my next computer a Mac or a PC!!!! It is absolutely ridiculous that my friend, who has at least 8 PC computers ( including business computers) is able to use all features of icloud using Win7(which is 16 months old), and I cannot use it on my "Apple" antique using 10.6.8(which is only 9 months old) (2.8 GHz Intel Core 2 Duo) for the same purpose.
I have never even had a PC, always an Apple product. Now I get slapped in the face, HARD. Apple just killed me for EVER buying another Apple computer, if I am unable to use ICloud with my computers which WILL run my adobe products. I also have an IMac Intel Core duo 3.06, two IPads and a new Iphone. and now I am done with Apple products I guess, if I have to update to Lion to use ICloud with a computer. Especially if Lion doesn't support my current expensive suite of CS4(UPGRADE), and other Apps. What on earth is Apple trying to do, phase out of computers totally? Have a relative who works for Apple, and no one can figure out why the company is so favoring the PC people. The only thing I can come up with is that Win7 is a far superior program to OS10.6.8, and is likely vastly superior to the current joke of "Lion", and the upcoming "Mountain Lion". At least Snow Leopards have some dignity, and honesty in their "live" form. "Lion" is aptly named after an animal widely known for killing and eating cubs of its own species. Mountain Lions are sneaky, creepy stalkers, who attack suddenly without notice, and kill animals off efficiently and quickly. Male Mt.Lions also are known to kill the young of their own species, even their own cubs. I guess these new OS's are aptly named, as they certainly are killing off those who have been faithful to Apple for so long.
I can buy a PC running Win 7, with the speed, programs, etc., that I need, for far less than a new, comparable Mac, which it seems will require me to purchase all new expensive Apps. (Adobe CS+), etc.
Why is Apple unable to either 1) offer its previously totally faithful adherants the ability to use its ICloud service using 10.6.8, which only came out 9 months ago (while Win 7 and Vista users can use the service easily), or at least make its new OS, work with expensive Apps owned by people, which work on 10.6.8, but will not work, so I hear, on "Lion" (and presumably not on "Mountain Lion" either).   Apple is/has turned into a predator of the worst sort, without a single thought or care about previously faithful customers.   WHY?
Also, off my wagon and back to my question; will an "UPGRADE" of Adobe CS4 work with the latest updated "Lion"? Thanks!

I went to that page. Basically, it didn't specifically answer my question, or I am too dense to find the answer. I understand that there are a few problems with Photoshop, which is the main use (of mine). I could live with what it says. I also found that there were problems with CS4, and using the brush tool, when I updated to 10.6.8. Found a fix to that by updating my Quicktime. Why that works, I have no idea. I am not a computer whiz, in fact at the other end of the spector, but read on a discussion that this updating of Quicktime worked, so tried it, and it did!
This community is a life saver for me. I live in rural Wyoming (I guess all of Wyoming is rural.....) and no one knows anything about Macs. All my problems have been solved by you great people! And I thank you !
My present concern is: I read somewhere else, that if my version of Photoshop, which is CS4, was purchased as an "upgrade", which it was, then maybe it will not upload to "Lion", as maybe the disk (upgrade), I have, may use Rosetta, which is NOT included in "Lion".   What I have read is that I would have to have a "new" (not an upgrade) version of CS4 in order for it to work with "Lion".   Anyone out there know the answer???? Photoshop users?????
Geniuses???? If you know, please help me out here. I love my Macs, but really am irritated that the friends I have tried to talk into buying Mac computers, but didn't, now can enjoy all the advantages of ICloud, with an older version of their computer program (Win 7 OR(!!!) VISTA, and I cannot !!!! Here I sit, with my 2 beloved Macs, both fairly new, 2 IPads, a new IPhone, and I am the one that cannot use ICloud?????? Was it in fact made for PC people, who have become Apple consumers through iPhone and iPad, and not made for the faithful, longtime Apple consumers???? HELP!!!!

Photoshop CS4 crashes and shuts down without warning.

I have installed the new CS4 upgrade, and I have disabled the GPU. I have just upgraded to 2MB of RAM. However, PSD CS4 will suddenly shut down without warning at unpredictable times - yesterday it happened when I zoomed in past 200% - today it happened when I hit Save For Web. Really annoying. Any ideas?
Thanks
Charles

Look in the Photoshop forum. This is for Premiere Pro.

CS3/CS4 Upgrade

I installed CS3, I then bought a copy of CS4 upgrade and started to install it.
Part way through, when it asked for CS3 serial number the only product option was CS3 Extended. I then realised that the upgrade copy I had bought was CS4 Extended upgrade.
I then aborted the upgrade.
The splash screen on CS3 about Photoshop now shows it as CS3 Extended even though it is just the normal version.
I bought a normal version of CS4 upgrade but it will not recognise the serial, it wants a valid CS3 Extended serial.
I uninstalled CS3 & CS4 Trial and then re-installed CS3, still the same problem with the solash screen showing it as CS3 Extended.
If I uninstalled CS3 again and deleted all registry entries to Photoshop would this solve my problem?
I have also tried the Adobe cleaner tool but this still left registry entries for Photoshop

If I uninstalled CS3 again and deleted all registry entries to Photoshop would this solve my problem?
Not at all. You need to delete the PCD database and any otehr asociated licensing and product identification files or simply manually deactivate everything, choosing to eradicate any stored serial numbers. Still, it wouldn't do anything for you, if you still had the wrong serials. Therefore do the only sensible thing - call phone support to sort this out. Nobody here can do that for you.
Mylenium

Flash MX - CS4 Upgrade - Please help

Hi,
We bought yesterday the Flash CS4 upgrade and we thought that we have the Flash MX 2004 professional but we can't found the license. We only have the license for the Flash MX professional. How can we fix this? Can we upgrade to CS4? Please help we need to use Flash CS4 this weekend.
Thanks,
Cesar
Texas

inkydmark,
You may wish to roll back from Yosemite and wait to see whether the issues will be solved and reported as such.
Weeding out in older plugins seems to have helped some in some cases. It also seems that JAVA Runtime may be involved, for some it seems to help to roll back to an ealier version, for others to update to the newest.
All the above is more or less hearsay so far, with no definite final confirmation.
In any case, there is something to be sorted out by someone. Yosemite was made long after CS4, so it may be difficult.
There is a way round an even worse issue shown in post #2 here:
https://forums.adobe.com/thread/1610655

Will 1.84GHz work to run CS4 Upgrade

I just received my CS4 upgrade, and it appears that Illustrator is the only app. which requires 2GHz processor. I use Illustrator occasionally, and usually with <20 layers. If I upgrade, will I be able to use the Illustrator app, even if my processor is only 1.8GHz? If not, is it easy enough to downgrade the Illustrator CS4 back to CS3 and run the remainder of the programs as CS4?

I would say, if Ill CS4 doesn't work... just keep using CS3. (you don't need to uninstall CS3 before installing CS4.)You may or may not uninstall Ill CS4 depending on your choice and disk space.
But what about upgrading just the processor?

How do I open CS4 files after Upgrading to Cloud? The older files are showing up gray and won't open

How do I open CS4 files after Upgrading to Cloud? The older files are showing up gray and won't open.

InDesign files are compatible wih all the newer versions. A cs4 file sh
Could you answer a few questions to help us better understand the issue:
If you are trying to open the files by double clicking them, do they give any error??
Have you tried to drag a file into indeisgn, if yes what happends when you do that??
Is there any error message that you get??
Also if you create a new files in InDesign CC does it show up as grey like the cs4 files or do they open fine??

I have cs4 master and I want to get creative cloud which it says you can get for lower price if you have cs3 or higher but it says i can't why?

I have cs4 master and I want to get creative cloud which it says you can get for lower price if you have cs3 or higher but it says i can't why?

Hi Quinn7,
Was the one which you were upgrading from a Educational version? If so, that might be related. I'd recommend reaching out to our support for assistance. I think there is a link for chat or phone on the bottom of the plans page: Creative Cloud pricing and membership plans | Adobe Creative Cloud
- Dave

My wifes iphone was too full to record a video so I upgraded her cloud storage to 20g and did mine at same time. Cloud is showing 15g free storage butshe still cannot take any mor photos as "not enough memory" What is the point of paying for the extr

My wifes iphone was too full to record a video so I upgraded her cloud storage to 20g and did mine at same time. Cloud is showing 15g free storage butshe still cannot take any mor photos as "not enough memory" What is the point of paying for the extr

Hello Pushtheriver,
After reviewing your post, I have located an article that can help in this situation. It contains a number of troubleshooting steps and helpful advice concerning iCloud storage issues:
Get help using iCloud storage
This may also help:
Understanding iOS device capacity
You can sync and download many different types of content on your device. Some types of content (such as music and videos) typically take more space than others (such as notes and books). The amount of space taken by an app depends on the app's purpose; complex or graphically intense apps usually take more space than simpler apps.
If your device is near its capacity, you can remove some of the less used content to make room for more.
Thank you for contributing to Apple Support Communities.
Cheers,
BobbyD

Cisco ise upgrading and licences

I nedd to upgrade from version 1.1.2 patch 4 to 1.1.3
the deployment is distributed so the split deployment technique needs to be used:
http://www.cisco.com/en/US/docs/security/ise/1.1.1/upgrade_guide/upg_dis_dep.html#wp1052969
the guide is quite hard to follow as there are some licensing informations missing that can potentially cause service downs:
in particular my questions reguarding the guide are:
--- OUR licence is registered to the primary PAN node only----
1) Deregistering primary PSN "D" node : what licence it will use? the inherited (10000 endpoints) or will it lose the licence completely and lock the network authentications?
2) When node "B" will be deregistered and will become standalone what happens to its licence ? will it be lost? and what will happen to the node "D" when added back to the node "B" ?
3) when I will switch back node "A" (after upgrade and registration to node "B") to its previous primary PAN state it is stated that the licence needs to be reloaded in it cause it was lost when adding it to node "B".... and in the meanwhile? no node will authenticate cause the primary node is without a licence?
TY

Giuliano,
De-registered node will always use it's own license, i.e. it becomes standalone box without knowledge or information of anything around it. Either the evalutaion or whichever license you have supplied it with.
License enforcement is performed by active admin node in cluster, according to its license.
Have a look at:
http://tools.cisco.com/Support/BugToolKit/search/getBugDetails.do?method=fetchBugDetails&bugId=CSCug04405
I don't think license needs to be reloaded, but that may be just my memory not serving me. I'll double-check that one.
M.

I upgraded creative cloud in windows 8 and it failed

I upgraded creative cloud in windows 8 and it failed. I couldn't start it anymore. So I deleted the corrupt files and wanted to download creative cloud again, but can't get it. What should I do?

Oldenough7 what specific error messages do you receive? I would recommend reviewing Error "Failed to Install" Creative Cloud Desktop application - http://helpx.adobe.com/creative-cloud/kb/failed-install-creative-cloud-desktop.html for information on how to reinstall the Creative Cloud Desktop application.

CS4 upgrade and Cloud licence

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