CS4 upgrade onto 2 machines.

I currently have a Macbook Pro which CS3 standard installed. I want to buy an iMac for my office so I can work from home and work and at the same time upgrade to CS4.
Do I need to buy another copy for the new imac or can I install my previous CS3 onto new imac and then install the CS4 upgrade on both the macbook pro and the new iMac ?
I have head you can have one copy to work on laptop and desktop aslong its the same user name.
thanks in advance
Dan

As Buko points out you can indeed install and activate twice but if you don't need CS3 on the iMac, you don't have to install it in order to install the CS4 upgrade. Just have the serial number and disks handy.
Bob

Similar Messages

CS4 Upgrade, the serial number you have entered does not match the product you have selected

I have a valid CS2 premium license and have installed CS4 upgrade to a new machine but get the dreaded error "the serial number you have entered does not match the product you have selected" Now I got this error when I originally installed in 2009, back then I could call customer service and get the problem resolved but now when I phone I get an automated message saying phone support is not available for CS4? Does anyone know of a work around or a UK number where I can get this resolved? Any help would be appreciated.

Please see: http://www.hp.com/country/us/en/mda/windows7/upgrade/index_ww.html to select your correct country or region.
Carey Frisch
Microsoft MVP
Windows Expert - Consumer

CS4 upgrade install quits during AIR

Hi. I need to upgrade CS4 (Design Premium) (upgrade from CS3) on an iMac. However, when I put in the Application 1 DVD, it gets as far as the "Currently installing Adobe AIR" step and then appears to stop. I've left it for more than an hour now and it's still at this stage. No error messages or other hints of any kind.
I can still move the arrow/cursor so I don't think the iMac is locking up.
This has happened with upgrades both on DVD, and downloaded from Adobe's site right after purchasing them. I purchased the upgrade online last week, hoping to upgrade fast. But when the downloaded installer didn't work, Adobe agreed to send me the upgrade on DVD in case the downloaded installer had been corrupted or otherwise screwed up.
The iMac is running OS X 10.5.8. Processor is 3.06 GHz Intel Core 2 Duo. Memory is 2 GB 800 MHz DDR2 SDRAM (all from "About This Mac")
CS3 has run with no problems on this machine and I am not aware of any other issues that this Mac is having. I just need to upgrade so I can handle CS4 files from clients or vendors.
I have a MacBookPro that I can try installing on but I use the MacBookPro more than the iMac. I'd really rather not have it disabled or tied up with an upgrade that takes a long time to install or won't work properly.
Can't get through to Adobe's phone tech support or even customer service. On-hold times upwards of 45 minutes. VERY frustrating and disappointing.
Any help or advice would be much appreciated. Thanks.

Betsy, below is how I solved my problem last week. Maybe it will help you?:
Apparently my earlier installation attempts had resulted in some stray or partial files that were throwing off the installer.
I removed all the folders with "CS4" in their names in Library/Application Support/Adobe, followed the steps and ran the script at http://kb2.adobe.com/cps/406/kb406241.html#CS4CleanMac, shut down and restarted, and then ran the upgrade installation successfully from the CS4 DVDs.
Suggestions:
- Contact Adobe's tech support 800 number EARLY in the day, soon after they open which is 7 am CST, I believe. My wait times on hold were much shorter than later in the day. They were also prompt about calling back within two hours of the end of my tech support call to ask if the problem had been fixed.
- Even though the software is offered in a downloadable format, just do it the old-fashioned way and buy the disks and install from them. Until I was able to try the disks, I couldn't be sure that the problems weren't being caused by downloaded files that got corrupted. The files for the CS4 upgrade are HUGE and it takes a long time to download anyway. I thought I was saving time by not waiting for the DVDs to be shipped but it didn't work out that way. Adobe's applications are gigantic and complex anymore and there's a lot that can go wrong.

CS4 upgrade will not load

Have a AMD machine which I just upgraded from Win 2000 Pro to Winxp Pro SP3. Plenty of RAM. Am upgrading photoshop CS2 to CS4. Have completely formatted/partitioned the drive numerous times. Everything loads fine off of the DVD/CD drive except for the CS4 upgrade disk. It is not the disk as the disk can be read by most other machines I put it in. Have tried another cd drive taken out of a pc where it could be loaded, but would not load on my pc. My Computer will show the drive but no data whatsoever. It seems to have a problem when I try to load it into two other AMD machines... All Intel machines running XP it loads up just fine.

Installed all the specific AMD patches? Since you speak of upgrading from Win2k, the procs may simply be too old. CS4 does not support those anymore since they don't offer the required features for SSE2/ 3 and all that...
Mylenium

CS4 Upgrade Questions

Hello,
My Dad currently has a version of CS3 witch he hardly uses. I'm wanting too upgrade that too CS4 but I have a few questions.
Firstly when I get the CS4 upgrade disk can I just put it straight into my Mac and install it, all Photoshop will ask of me is the serial number too CS3 too check I am eligible too upgrade correct? That's all the Adobe website is saying I will need. (The current CS3 we have is also a Mac version)
Also can I go on to then register CS4 too myself? Have it as my product with my contact details and email address etc? Or will I not get asked that during installation? Will it automatically register it too the owner of the CS3 serial(my dad?).
And would I be correct in thinking that CS3 serial could not be used again in the future too upgrade from but could still be installed on 2 machine's?
Many thanks for any help in advance.
Ben

You are entitled to one upgrade.
When I installed CS3, I was asked for my previous serial number, which is on the box or in the documentation of the older product.
Were I you, I'm not sure I'd upgrade to CS4 though. There are lots of reports of it having major issues with both Leopard and Snow Leopard. I am sticking with CS3 for now.
CS4 lets you paint directly on 3D models, wrap 2D images around 3D shapes, convert gradient maps to 3D objects, add depth to layers and text, get print-quality output with the new ray-tracing rendering engine, and enjoy exporting to supported common 3D formats; the new Adjustment and Mask Panels. It's a 64-bit application in Windows Vista and not OS X.
Adobe's Facebook page suggests that CS5 will come out this year and they're working to improve the application. I'd like to see a 64-bit Mac application that doesn't crash like CS4 is said to do on Snow Leopard.

CS4 Upgrade Install Problem

I just bought and downloaded the CS4 upgrade to CS3 and when I extract eh install file, I get an error message that says there is a problem extracting the files, check for available spacwe and privilidges.
When trying to read the extracted .pdf files, Acrobat says that the files are corrupt or not .pdf. When I run the extracted setup file, it creates 2 files and stops with an error message that says " A problem occured when extracting some files. Check available space and write privledges".
I have re downloaded the upgrade 3 times and get the same results.
I even tried it on my other computer running XP Pro and get the same results....same error message and can no open the included .pdf files due to corruption or??
Any ideas??? will help!!!

Hi kfallsbob,
Whenever you install an ESD (downloadable version) of Adobe application, it first extracts the compressed (in CS4, it's .7Z) and the default location is "Desktop". So first thing, ensure you have enough free system on the system partition (generally C:). After that, ensure you have the latest version of Windows Installer and .net. If they are already installed, you may try to create a new user account with ADMIN rights and try to install there.
When installing an upgrade version, it first checks for a previous version and then proceeds with the installation. If you have a Disk for CS3, you need not to have the application installed on the machine for installing the upgrade version. You can simply insert the disk when promoted during the upgrade installation.
If nothing helps, you can perform a clean boot (using msconfig utility) and then try to install the upgrade. Remember to keep the FLEXNET service enabled.
Regards,
Tony

Install CS4 upgrade without CS3 installed?

Hello,
I'm moving all my production software from XP pro SP3 to a new Vista Untimate SP1 machine. Nothing is installed on the Vista yet, I just received my CS4 production prem upgrade suite, can I just install CS4 on the Vista machine without installing CS3 first since this is an upgrade version?
thanks.
Don

I have installed the cs4 upgrade but it requested for my cs3 serial #. Now I don't know if the cs3 is still useful or I can' t install it on another coputer again . Or will I still need it in the future parhaps my coputer crached and I want to reinstall all the soft ware. Will I need cs3 again before I can install cs4 upgrade.
Thanks, Emma

I am trying to install my CS4 Suite onto new PC with Windows 8. It installed Photoshop but nothing else. It is asking me to "Install with 'setup.exe'" Which i dont think is on there. Is there a way around this? Thanks in advance.

I am trying to install my CS4 Suite onto new PC with Windows 8. It installed Photoshop but nothing else. It is asking me to "Install with 'setup.exe'" Which i dont think is on there. Is there a way around this? Thanks in advance.

Run the cleaner tool and reinstall with sufficient user privileges and security stuff turned off. Your install went wrong because you didn't consider this.
Mylenium

Error 150:30 after restoring CS4 from Time Machine backup

I just got myself a new Imac with OS X Maverick and set it up using a time-machine-backup. My Adobe CS4 now has a Problem with the license and shows me error: 150:30?
Do I need to uninstall CS4 and reinstall? Is there any easier solution to this problem?
Thank you anyone for some help.
chris

Thanks a lot for your help......everything back to normal after reeinstallation.
chris
Am 29.09.2014 um 23:28 schrieb John Waller <[email protected]>:
Error 150:30 after restoring CS4 from Time Machine backup
created by John Waller in Adobe Creative Cloud - View the full discussion
Do I need to uninstall CS4 and reinstall?
Unfortunately yes.
Also run the Cleaner Tool prior to reinstalling
Use the CC Cleaner Tool to solve installation problems | CC, CS3-CS6
Restoring from Time Machine backups invariably breaks the activation mechanism (Error 150:30) and there's no easy way to fix a 150:30 error other than via re-installing.
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If I update to Lion from 10.6.8, will Adobe CS4 "upgrade" work?????

I have Adobe CS4 from an "upgrade". Will these adobe programs work if I upgrade to Lion? Please, need an answer ASAP, so I know whether to make my next computer a Mac or a PC!!!! It is absolutely ridiculous that my friend, who has at least 8 PC computers ( including business computers) is able to use all features of icloud using Win7(which is 16 months old), and I cannot use it on my "Apple" antique using 10.6.8(which is only 9 months old) (2.8 GHz Intel Core 2 Duo) for the same purpose.
I have never even had a PC, always an Apple product. Now I get slapped in the face, HARD. Apple just killed me for EVER buying another Apple computer, if I am unable to use ICloud with my computers which WILL run my adobe products. I also have an IMac Intel Core duo 3.06, two IPads and a new Iphone. and now I am done with Apple products I guess, if I have to update to Lion to use ICloud with a computer. Especially if Lion doesn't support my current expensive suite of CS4(UPGRADE), and other Apps. What on earth is Apple trying to do, phase out of computers totally? Have a relative who works for Apple, and no one can figure out why the company is so favoring the PC people. The only thing I can come up with is that Win7 is a far superior program to OS10.6.8, and is likely vastly superior to the current joke of "Lion", and the upcoming "Mountain Lion". At least Snow Leopards have some dignity, and honesty in their "live" form. "Lion" is aptly named after an animal widely known for killing and eating cubs of its own species. Mountain Lions are sneaky, creepy stalkers, who attack suddenly without notice, and kill animals off efficiently and quickly. Male Mt.Lions also are known to kill the young of their own species, even their own cubs. I guess these new OS's are aptly named, as they certainly are killing off those who have been faithful to Apple for so long.
I can buy a PC running Win 7, with the speed, programs, etc., that I need, for far less than a new, comparable Mac, which it seems will require me to purchase all new expensive Apps. (Adobe CS+), etc.
Why is Apple unable to either 1) offer its previously totally faithful adherants the ability to use its ICloud service using 10.6.8, which only came out 9 months ago (while Win 7 and Vista users can use the service easily), or at least make its new OS, work with expensive Apps owned by people, which work on 10.6.8, but will not work, so I hear, on "Lion" (and presumably not on "Mountain Lion" either).   Apple is/has turned into a predator of the worst sort, without a single thought or care about previously faithful customers.   WHY?
Also, off my wagon and back to my question; will an "UPGRADE" of Adobe CS4 work with the latest updated "Lion"? Thanks!

I went to that page. Basically, it didn't specifically answer my question, or I am too dense to find the answer. I understand that there are a few problems with Photoshop, which is the main use (of mine). I could live with what it says. I also found that there were problems with CS4, and using the brush tool, when I updated to 10.6.8. Found a fix to that by updating my Quicktime. Why that works, I have no idea. I am not a computer whiz, in fact at the other end of the spector, but read on a discussion that this updating of Quicktime worked, so tried it, and it did!
This community is a life saver for me. I live in rural Wyoming (I guess all of Wyoming is rural.....) and no one knows anything about Macs. All my problems have been solved by you great people! And I thank you !
My present concern is: I read somewhere else, that if my version of Photoshop, which is CS4, was purchased as an "upgrade", which it was, then maybe it will not upload to "Lion", as maybe the disk (upgrade), I have, may use Rosetta, which is NOT included in "Lion".   What I have read is that I would have to have a "new" (not an upgrade) version of CS4 in order for it to work with "Lion".   Anyone out there know the answer???? Photoshop users?????
Geniuses???? If you know, please help me out here. I love my Macs, but really am irritated that the friends I have tried to talk into buying Mac computers, but didn't, now can enjoy all the advantages of ICloud, with an older version of their computer program (Win 7 OR(!!!) VISTA, and I cannot !!!! Here I sit, with my 2 beloved Macs, both fairly new, 2 IPads, a new IPhone, and I am the one that cannot use ICloud?????? Was it in fact made for PC people, who have become Apple consumers through iPhone and iPad, and not made for the faithful, longtime Apple consumers???? HELP!!!!

Upgrading 2 machines to SL - 1 of them has an external HD with Time Machine

hello all.
my setup and configuration are as follows:
machine 1 (home computer): Mac mini with external HD (not partitioned) used by Time Machine for automatic backups. No Boot Camp partition. WinXP on Parallels 5 beta for occasional use.
machine 2 (work computer): Macbook white with no external HD. WinXP on Boot Camp partition for occasional use. Another WinXP installation on Parallels 4 for full-time work use.
i plan on upgrading (not Erasing and Install but just upgrading) both machines to Snow Leopard, but have a doubt about machine2. since it is not attached to an external backup drive, and since it has very important work documents, how should i do to back it up before upgrading to SL?

No, Winclone's is a compressed disc image and doesn't take up too much room. You can fit it on your hard drive (it is a Mac application.) So only one clone is required. You may even be able to create a large enough partition on an existing external drive if it's large enough without having to lose anything by partitioning on the fly via Disk Utility:
To resize the drive do the following:
1. Open Disk Utility and select the drive entry (mfgr.'s ID and size) from the left side list.
2. Click on the Partition tab in the DU main window. You should see the graphical sizing window showing the existing partitions. A portion may appear as a blue rectangle representing the used space on a partition.
3. In the lower right corner of the sizing rectangle for each partition is a resizing gadget. Select it with the mouse and move the bottom of the rectangle upwards until you have reduced the existing partition enough to create the desired new volume's size. The space below the resized partition will appear gray. Click on the Apply button and wait until the process has completed. +(Note: You can only make a partition smaller in order to create new free space.)+
4. Click on the [+] button below the sizing window to add a new partition in the gray space you freed up. Give the new volume a name, if you wish, then click on the Apply button. Wait until the process has completed.
You should now have a new volume on the drive.

I may have totally screwed myself but...after installing Yosemite without checking first, my CS4 Design Premium suite wouldn't open. So I deinstalled it, but I only have disks for my old CS3. When I got the CS4 upgrade I downloaded it. What can I do??

I may have totally screwed myself but...after installing Yosemite without checking for potential problems with Adobe software, my CS4 Design Premium suite wouldn't open. So after consulting some forums, I deinstalled it, but I only have disks for my old CS3. When I got the CS4 upgrade I downloaded it, back in 2011... What can I do?? Everything was fine before I upgraded that *#$%* Yosemite.

You can find the CS4 download here: https://helpx.adobe.com/creative-suite/kb/cs4-product-downloads.html
Benjamin

I have Creative Suite 3 Master Collection. Am trying to install Photoshop CS4 upgrade. It will not accept any of the serial numbers from my Creative Suite 3 Master Collection. The upgrade is for Photoshop CS 4 only

Need help installing Photoshop CS4 upgrade. I have Adobe Creative Suite 3 Master Collection installed on my computer. When trying to install Photoshop CS 4 upgrade. I am ask for serial number of Photoshop CW, CS2, & CS3 I put in the serial number from my Creative Suite 3 Master Collection. None of which are accepted. What do I need to do to accomplish upgrade?

When you purchase a Creative Suite collection, you can't run an upgrade on an individual product within the Suite. You have to upgrade the entire collection.
You could purchase a copy of Photoshop CS6, or a subscription to Photoshop which can be as little as $9.99 with the Photography plan to the Creative Suite.
Adobe no longer sells upgrades to CS3 or CS4.

Photoshop CS2 Upgrade to CS4 Upgrade with CS4 trial version

Hello,
today I bought the PS CS4 Upgrade (Win). The shipping will take 7 days so I asked myself if it is possible to upgrade my "CS2 Upgrade version" (from PS 6 full version) to CS4 by using the trail version.
Dear Forum,
do you have a step by step guidance about that issue?
Thanks!

Theoretically you should be able to do it, but I would advise against it because there are so many installation problems reported, especially with trials.
You have waited since September for CS4, so hang on for another 7 days and install the upgrade direct from the DVDs.

Photoshop CS2 Education to CS4 Upgrade?

I have Photoshop CS2 Education edition. Would I be able to buy the Regular CS4 Upgrade without any problems?

"There's no such thing as an educational-price upgrade, but your education version qualifies for the regular upgrade. "
www.studica.com sells educational versions of software. The cost for an enrolled university student is equivalent to the commercial upgrade for PS CS4 - so there is no gain by a previous PS owner in purchasing an educational version - other than to have two independent versions of PS.

CS4 upgrade onto 2 machines.

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