CS4 won't launch - what a joke!
Great - Apple send out OSX 10.6.3 & then the CS4 suite edition won't launch!
Adobe promote the product with statements like:
Are Creative Suite 4 products and components compatible with Mac OS X Snow Leopard (v10.6)?
Yes. Working closely with Apple, Adobe has tested the Creative Suite 4 products and components and determined they are compatible with Mac OS X Snow Leopard, the latest version of Apple's operating system.
Spending close to 120 minutes on the phone to an offshore service centre (Adobe' support) & you get disconnected from their end & an email:
We had a interaction regarding your issue that you could not lauch Design Premium CS4. Unfortunatly (sic) the call got disconnected. Here are the solutions for your issue Solution 1: Revert to Mac OS 10.6.2 or earlier
So, Adobe are telling me that the Design Premium CS4 editition of their software is not compatible with OSX10.6.3
That is just not good enough & I will be asking for a refund!
Craig
What kind of a nut would completely fail to realise that it was Craig Keeler-Milne, and not myself, who has the problem with CS4 not launching?
What kind of a nut would completely fail to realise that all Craig Keeler-Milne really wanted to do was vent a little in a forum where there's at least a remote possibility someone from Adobe may read it - and NOT to suffer the sanctimonious condescension of pious meddlers such as yourself?
What kind of a nut would completely fail to realise that BOTH Apple and Adobe are responsible for compatibility, but that more and more these days, Adobe couldn't care less when it comes to Macs - so Craig Keeler-Milne has every right to be fed up?
What kind of a nut would completely fail to realise that all your drivel provided was smug self-gratification, and THAT'S what I objected to? Clearly I was simply defending Craig Keeler-Milne's right to have his say.
Were my posts not clear enough? Did they confuse you? Perhaps you could benefit from some remedial reading and comprehension lessons? Perhaps I could post a few links for you, then snidely explain their obvious purpose? Not that I'm being sanctimoniously condescending or anything - no, of course not. Perhaps if you tried really hard to "raise your level of intelligence" then maybe, just maybe, you'd get it.
Pathetic.
Similar Messages
-
Dreamweaver CC 2014 won't launch, what can I do to fix the issue?
Dreamweaver CC 2014 won't launch, what can I do to fix the issue?
why can't you use dw on your other account?
or use the help here to fix your regular account, Troubleshoot unexpected behavior | User account-specific | Adobe software | Mac OS -
I'm getting this error message "Could not open scratch file because the disk is not available."
The disk is mounted and on the desktop. All I did was go into photoshop CS4 and add another scratch area which is one of the Hard drives mounted on the desk top. I'm running the latest Leopard 10.5.7 my Mac is Dual-Core Intel with 9GB ram, The Hard drive I have Photoshop on is a new 1TB Seagate and a similar one using for the other scratch disk. I had just installed this new HD formatted it OK and Carbon copy cloned every thing from my back Up. I was running Photoshop for a while then I realized I wanted to add another scratch disk area (or disk). I quit Photoshop after I made the change and tryed to open it when I got the error.James Bechdel wrote:
OK I selected the photoshop app's icon in the finder and did a cmd I or get
info but there was no "ignore ownership" I know what your talking about but
it wasn't there.
Oy!
Why the heck did you do that, James?
I said highlight the icon of the bloody HARD DRIVE you want to designate as a scratch drive; not the darned Photoshop application icon!
CHECK the "Ignore ownership on this volume" box.
James Bechdel wrote:
…why I have Photoshop on another internal HD. Is one of myHD's is for when I do Video editing and I may need Photoshop.
So what??? If you want to do editing on another drive you can still launch the one and only copy that will work on your bloody machine, namely the one installed and activated on your startup drive.
Any other copies of Photoshop you have installed on different drives attached to your computer WILL NOT BE ACTIVATED, they won't even launch, they won't work at all! However, they will confuse the hell out of the working copy of Photoshop.
When you edit video you can just boot off the same startup drive. Who led you on that totally screwed path? Had you ever used a Mac before? You have to learn Mac 101.
You desperately need to get this book [CLICK HERE] and study it carefully. -
suggestions are more than welcome! thank you in advance.
James Bechdel wrote:
OK I selected the photoshop app's icon in the finder and did a cmd I or get
info but there was no "ignore ownership" I know what your talking about but
it wasn't there.
Oy!
Why the heck did you do that, James?
I said highlight the icon of the bloody HARD DRIVE you want to designate as a scratch drive; not the darned Photoshop application icon!
CHECK the "Ignore ownership on this volume" box.
James Bechdel wrote:
…why I have Photoshop on another internal HD. Is one of myHD's is for when I do Video editing and I may need Photoshop.
So what??? If you want to do editing on another drive you can still launch the one and only copy that will work on your bloody machine, namely the one installed and activated on your startup drive.
Any other copies of Photoshop you have installed on different drives attached to your computer WILL NOT BE ACTIVATED, they won't even launch, they won't work at all! However, they will confuse the hell out of the working copy of Photoshop.
When you edit video you can just boot off the same startup drive. Who led you on that totally screwed path? Had you ever used a Mac before? You have to learn Mac 101.
You desperately need to get this book [CLICK HERE] and study it carefully. -
Media Encoder CS4 won't launch
Hello,
I am trying to use Media Encoder CS4 but it will not launch. It seems to get hung up on "ImporterQT.bundle".
I am on a Mac G5 Dual 2.5 GHz Power PC running OSX 10.5.7
Please help! I'm on a really tight deadline.
Thanks!ImporterQT.bundle may be missing or corrupt
uninstall Media Encoder using the package in \Applications\Utilities\Adobe Installers
then reinstall. -
Fireworks CS4 Won't Launch in Mac OS 10.6.7
Hello,
I have had CS4 for 2 years almost and recently Fireworks won't open. When I click on the icon, I get this error message (below). I have updated by my Mac OS and Adobe updates with no success. I thought about uninstalling and reinstalling Fireworks, but it says I would need to deactivate my serial number from within Fireworks. Since I can't open Fireworks, I can't deactivate it - so presumably I wouldn't be able to reinstall it.
All my other Adobe products are working fine - it's just this one.
Any suggestions? I'm not a graphic designer, so if you're able to assist, pretend you're explaining to an 8 year-old! :-)
Thank you kindly.
~Ben~
Process: Adobe Fireworks CS4 [307]
Path: /Applications/Adobe Fireworks CS4/Adobe Fireworks CS4.app/Contents/MacOS/Adobe Fireworks CS4
Identifier: com.macromedia.fireworks
Version: ??? (???)
Code Type: X86 (Native)
Parent Process: launchd [110]
Date/Time: 2011-04-22 22:49:22.228 -0400
OS Version: Mac OS X 10.6.7 (10J869)
Report Version: 6
Interval Since Last Report: 34494 sec
Crashes Since Last Report: 2
Per-App Crashes Since Last Report: 2
Anonymous UUID: BC97E414-33E1-4359-8E55-3107A9B0E1E6
Exception Type: EXC_BREAKPOINT (SIGTRAP)
Exception Codes: 0x0000000000000002, 0x0000000000000000
Crashed Thread: 0
Dyld Error Message:
Library not loaded: @executable_path/../Frameworks/AdobeAXEDOMCore.framework/Versions/A/AdobeAXEDOMCore
Referenced from: /Applications/Adobe Fireworks CS4/Adobe Fireworks CS4.app/Contents/MacOS/Adobe Fireworks CS4
Reason: image not found
Binary Images:
0x8fe00000 - 0x8fe4162b dyld 132.1 (???) <A4F6ADCC-6448-37B4-ED6C-ABB2CD06F448> /usr/lib/dyldThank you. I thought I would start here. I'll repost!
Cheers,
~Ben~ -
CS4 Won't Launch- Red X of Death!
I was using my CS4 this morning. For unrelated reason, I needed to restart my computer. I
closed PS CS4, and tried to turn off the machine. Windows would not shut down
(I had an issue with another program and multiple processes were
lingering from it), so I hit the power button on the
box to force a shut-down.
When Windows restarted, I tried to relaunch CS4. After the initial splash screen came on, the following error message appeared (next to a scary looking red-silhouetted X): "Unable to continue because of a hardware or system error. Sorry, but this error is unrecoverable." No PS, no nothin'!
I have tried the usual stuff: Uninstalling and re-installing the software. I tried the tech guys and was told it was because of me NOT selecting English(US) during the install. That doesn't make much sense because I wasn't installing it in the first place and one minute it was working the the nex it was not. Nonetheless, I tried uninstalling AGAIN, and reinstalled watching the language option VERY carefully. It did not give me a language option, but I noticed it was installing English(US) anyway. In fact, during the install I saw the installer specifically name the English(US) as the language being installed.
Anyway, I still have the exact same error message. I was supposed to be preparing a big presentaion today... that is a day lost. For some reason the phone support is incredibly SLOW today. I have been on hold now for an hour, with only Muzack to keep me company.
Are there any humans out there???
System Info:
Windows Vista (native) Home Premium
HP A6400f
Intel Dual CPU 2.20GHz
3 GB RAM
32-bit
--CactusYOU ARE A GENIUS!
Resetting the Preferences did the trick. I wish I had tried this forum HOURS ago!
Actually, I wish the first tech guy I talked to early this afternoon knew what you did. Jeez!! What a waste of an afternoon.
Thanks SO MUCH!!!!!!!
--Bob -
Acrobat CS4 won't launch because of Air error
When I try to launch Acrobat CS4 on a Windows XP computer a window pops up saying Adobe AIR needs to update first, so I let it update but when it finishes the process I get an error message saying "This application cannot be installed because this installer has been mis-configured. Please contact the application author for assistance." I have tried uninstalling AIR then downloading and installing the latest version from Adobe's site but it still tries to update when I run Acrobat and it still locks up with the same error message. I've checked and I do have all the latest updates for Acrobat installed and I've definietely got the latest version of AIR... I've even run a uninstall clean up utility from microsoft just to make sure I've removed all old instances of AIR but nothing seems to help. Does anyone have any ideas?
Some info would be needed ...
OS/CPU/GPU/RAM is always good ... and then the specific version of PrPro you're using, whether you've been running and this suddenly occurred, or if this is the first time you've tried to use the program after installation ... that sort of thing.
Neil -
Using Design Premium CS4.....in my Program file folder, there are two PS programs listed, this just started today..I try to open either version they hang forever. I have restored PSx64 to an earlier (because it showed todays date under modified) versit didn't help. The restore option was not available in the other PS file. I have tried to update via Adobe...that site tells me there is a JAVA issue, which there isn't I checked. I was able to eventually download the UPDATE file from Adobe, but I am now afraid to open the file for fear of making an already screwed up situation worse! I'm stuck! How odd that this did not start until after I put itunes on my computer....PHOTOSHOP is my life...PLEASE help...Thanks in advance for any and all help...Ingrid
Post the actual error messages you getting tha actual issue. Also reset you Photoshop Preferences.
-
Photoshop CS4 won't launch because scratch disc missing?
How do I resolve this without re-installing?
Try trashing the Photoshop preferences
Restore all preferences to default settings
Do one of the following:
Press and hold Alt+Control+Shift (Windows) or Option+Command+Shift (Mac OS) as you start Photoshop. You are prompted to delete the current settings.
(Mac OS only) Open the Preferences folder in the Library folder, and drag the Adobe Photoshop CS Settings folder to the Trash.New Preferences files are created the next time you start Photoshop.
http://adobe.ly/PS_Prefs -
ID CS4 won't launch after 6.0.6. update
It just bounces one time in the dock. Anyone else?
- repaired permissions
- restarted
- went back to 6.0.5
thanksI'm quite pleased to hear that Adobe is issuing an update for an older version of ID; it marks a welcome divergence from previous patch-behavior on Adobe's part. However, I never update anything the moment a patch comes out, unless it's patching a major vulnerability and the exposed vulnerability would be worse than the hassle deriving from a broken application. That being said, take a look at this:
http://www.adobe.com/support/security/bulletins/apsb10-24.html
Hmm. I'm torn; maybe I should run the update right away. -
My steam won't launch ever since I updated to Yosemite I don't know what is going on.
Whenever I try to launch it, it says "Steam quit unexpectedly" I have tried redownloading it 5 times and have every software up to date. I also have tried
deleting all my steam files and it still doesn't work. Here is a screenshot:
I also downloaded a program called EtreCheck that checks for issues so here is what it found:
Problem description:
My steam won’t launch ever since I updated to Yosemite I don’t know what is going on
EtreCheck version: 2.0.10 (97)
Report generated November 2, 2014 at 11:27:34 AM EST
Hardware Information: ℹ️
MacBook Pro (13-inch, Late 2011) (Verified)
MacBook Pro - model: MacBookPro8,1
1 2.4 GHz Intel Core i5 CPU: 2-core
4 GB RAM Upgradeable
BANK 0/DIMM0
2 GB DDR3 1333 MHz ok
BANK 1/DIMM0
2 GB DDR3 1333 MHz ok
Bluetooth: Old - Handoff/Airdrop2 not supported
Wireless: en1: 802.11 a/b/g/n
Video Information: ℹ️
Intel HD Graphics 3000 - VRAM: 384 MB
Color LCD 1280 x 800
System Software: ℹ️
OS X 10.10 (14A389) - Uptime: 2:20:3
Disk Information: ℹ️
ST9500325ASG disk0 : (500.11 GB)
S.M.A.R.T. Status: Verified
EFI (disk0s1) <not mounted> : 210 MB
Recovery HD (disk0s3) <not mounted> [Recovery]: 650 MB
Macintosh HD (disk1) / [Startup]: 498.88 GB (350.08 GB free)
Core Storage: disk0s2 499.25 GB Online
MATSHITADVD-R UJ-8A8
USB Information: ℹ️
Apple Computer, Inc. IR Receiver
Apple Inc. FaceTime HD Camera (Built-in)
Apple Inc. Apple Internal Keyboard / Trackpad
Apple Inc. BRCM2070 Hub
Apple Inc. Bluetooth USB Host Controller
Thunderbolt Information: ℹ️
Apple Inc. thunderbolt_bus
Gatekeeper: ℹ️
Mac App Store and identified developers
Kernel Extensions: ℹ️
/Applications/Splashtop Streamer.app
[not loaded] com.splashtop.driver.SRXDisplayCard (1.6 - SDK 10.7) Support
[not loaded] com.splashtop.driver.SRXFrameBufferConnector (1.6 - SDK 10.7) Support
/Library/Application Support/Hotspot Shield
[not loaded] com.anchorfree.tun (1.1.1 - SDK 10.8) Support
/Library/Extensions
[loaded] com.logmein.hamachi (1.0.0) Support
/System/Library/Extensions
[loaded] com.Cycling74.driver.Soundflower (1.6.6 - SDK 10.6) Support
[loaded] net.telestream.driver.TelestreamAudio (1.1.0 - SDK 10.8) Support
Launch Agents: ℹ️
[not loaded] com.adobe.AAM.Updater-1.0.plist Support
[failed] com.adobe.AdobeCreativeCloud.plist Support
[failed] com.adobe.CS5ServiceManager.plist Support
[running] com.logmein.hamachimb.plist Support
[loaded] com.oracle.java.Java-Updater.plist Support
[not loaded] com.splashtop.streamer-for-root.plist Support
[running] com.splashtop.streamer-for-user.plist Support
Launch Daemons: ℹ️
[loaded] com.adobe.fpsaud.plist Support
[invalid?] com.adobe.SwitchBoard.plist Support
[loaded] com.anchorfree.ajaxserver.plist Support
[loaded] com.ea.origin.ESHelper.plist Support
[running] com.logmein.hamachi.plist Support
[loaded] com.oracle.java.Helper-Tool.plist Support
[loaded] com.oracle.java.JavaUpdateHelper.plist Support
[running] com.splashtop.streamer-daemon.plist Support
[loaded] com.splashtop.streamer-srioframebuffer.plist Support
[loaded] net.freemacsoft.LiteIcon.LIHelperTool.plist Support
User Launch Agents: ℹ️
[loaded] com.adobe.AAM.Updater-1.0.plist Support
[failed] com.akamai.single-user-client.plist Support
[loaded] com.divx.agent.postinstall.plist Support
[loaded] com.genieo.completer.download.plist Support
[loaded] com.genieo.completer.ltvbit.plist Support
[loaded] com.genieo.completer.update.plist Support
[failed] com.google.keystone.agent.plist Support
[invalid?] com.valvesoftware.steamclean.plist Support
[running] com.w0lf.cDock.plist Support
[invalid?] net.brockerhoff.QuayMenu.plist Support
User Login Items: ℹ️
Steam Application (/Applications/Steam.app)
iTunesHelper Application (/Applications/iTunes.app/Contents/MacOS/iTunesHelper.app)
Off-Helper UNKNOWN (missing value)
TotalFinder UNKNOWN (missing value)
uTorrent Application (/Applications/uTorrent.app)
Origin Application (/Applications/Origin.app)
Hotspot Shield UNKNOWN (missing value)
Genieo UNKNOWN (missing value)
Genieo UNKNOWN (missing value)
Genieo UNKNOWN (missing value)
VMware Fusion Start Menu UNKNOWN (missing value)
Genieo UNKNOWN (missing value)
CrossOver CD Helper UNKNOWN (missing value)
TuneupMyMac UNKNOWN (missing value)
Internet Plug-ins: ℹ️
AdobeAAMDetect: Version: AdobeAAMDetect 2.0.0.0 - SDK 10.7 Support
FlashPlayer-10.6: Version: 15.0.0.189 - SDK 10.6 Support
Default Browser: Version: 600 - SDK 10.10
Flash Player: Version: 15.0.0.189 - SDK 10.6 Support
OVSHelper: Version: 1.1 Support
DivXBrowserPlugin: Version: 2.2 Support
QuickTime Plugin: Version: 7.7.3
OfficeLiveBrowserPlugin: Version: 12.3.4 Support
Silverlight: Version: 5.1.20913.0 - SDK 10.6 Support
JavaAppletPlugin: Version: Java 7 Update 67 Check version
User Internet Plug-ins: ℹ️
SOEWebInstaller: Version: 1.0 - SDK 10.5 Support
NPRoblox: Version: 1, 2, 8, 25 - SDK 10.9 Support
Safari Extensions: ℹ️
GoPhoto.it
Omnibar
iTube Studio
Searchme
DivX Plus Web Player HTML5 <video>
OpenIE
3rd Party Preference Panes: ℹ️
Akamai NetSession Preferences Support
Flash Player Support
Java Support
Time Machine: ℹ️
Time Machine not configured!
Top Processes by CPU: ℹ️
11% LogMeIn Hamachi Menubar
0% syslogd
0% WindowServer
0% launchd
0% opendirectoryd
Top Processes by Memory: ℹ️
202 MB mds_stores
189 MB installd
133 MB com.apple.WebKit.WebContent
129 MB Finder
86 MB ocspd
Virtual Memory Information: ℹ️
417 MB Free RAM
2.18 GB Active RAM
417 MB Inactive RAM
1.14 GB Wired RAM
10.58 GB Page-ins
195 MB Page-outsGenieo Uninstall
Genieo Uninstall (2) see post by Linc Davis
TuneupMyMac UNKNOWN (missing value)
Also uninstall according to the developer's instructions.
I also would remove uTorrent. You can get adware/malware and other junk from a Torrent download. -
I am running CS6 on a 2014 21" IMac version 10.9.5. I have an earlier version of Illustrator on CS4. When launching the CS4 Illustrator the message says "License for this product has stopped working". What can I do to get this to work?
Mylenium,
Before downloading CS4 again, how do I uninstall the versions that are currently on my Mac?
Many thanks for your help! -
Acrobat Pro 9 for mac won't launch, reloaded from disk when hard drive needed to be replace. It's in applications folder but there is an X on the Acrobat Reinstall icon. What should I do.
Hi Janice,
What version of Mac OS are you using?
Adobe does not recommend migrating the software from one disk to the other.
Please run the setup file for Acrobat and reinstall the software. You might want to delete the existing version of Acrobat installed before reinstalling it.
Regards,
Rave -
Entire Creative Suite won't launch: Bridge CS4 won't load
Dear Readers:
I posted this in Bridge forum because it seems to be the key behind Adobe CS4 applications being unable to launch in my Windows XP Pro SP2. When I restart the computer and the Bridge Icon appears in the startup taskbar on the lower right corner of the desktop, that means that Bridge started up and my CS4 applications will launch without a hitch. But sometimes, maybe half the time, when I start Windows from a cold or warm boot the Bridge icon does not appear and this means that none of my CS4 graphics applications will launch. I think there might be an issue with some other graphics apps too like Corel applications.
I tried calling customer support (tech support) but the call got dropped because no one answered the line. What is wrong with my computer setup? Is there something awry with the registry? How do I ensure that Adobe Bridge CS4 and the other CS4 apps will ALWAYS launch?
Sincerely,
markerlineFrom my own experience, and that of others posting in this forum, I recommend avoiding any automatic loading of Bridge, either with system start or with the loading of any suite application.
The idea of starting Bridge with the system is supposed to speed up the opening of Bridge but it also uses resources and may slow other things down. Also it actually prevents Bridge from opening properly sometimes.
Similar reasons apply for not having Bridge start automatically with each application. It is not a pre-requisite for starting the application and can be opened with a mouse click when required.
If your individual applications do not start from their short cut icons, try the .exe file and if that works, remake the icon. If they don't start from the .exe file there is some deeper problem within your installation.
Maybe you are looking for
-
Just upgraded to Lion an am discovering that I cannot send email photos from within iPhoto. Error message says bad Internet connection or server not working, when that's not the case. Never happened in Snow Leopard! Help!!!
-
HT4628 No Wi-Fi on Macbook Pro 13'' (Mid 2009)
Hi, I have a Macbook Pro 13'' mid 2009. I've done every update since I bought the Mac. I've been having huge problems with the wi-fi on the Mac lately. Every time I restart the Mac, the system does not load the wi-fi. Nor do I see e.g the battery pow
-
Failed to open connection when opening report in InfoView
We get the following error when trying to open any report in InfoView. This is only happening after our database server changed, but the ODBC connections appear correct. Can anyone help with this?
-
Macbook and Iphoto giving me grief!
2 questions really........... The other day my Macbook decided to turn itself off without any warning or explanation - I was running on the battery but was nowhere near minimum power. Would not come on again until I attached power cable. This has hap
-
Use servlet read .csv file by ie, but why two more " ?
Hi , friends following is the key method in my servlet used to read .csv file to ie , but , after I read file to client side , I found that in the both sides of every line " was added, so the csv file can have only one column (many columns was merged