CS4 won't start

I migrated to a new macbook and my InDesign will not start - other prorams do.

How did you “migrate” to a new MacBook?
You cannot simply use Apple's migration capability to move Adobe software. You need to fully reinstall on the new system.
          - Dov

Similar Messages

  • CS4 won't start up on my new computer. The error message I get is "Licensing for this product has stopped working."

    CS4 won't start up on my new computer. The error message I get is "Licensing for this product has stopped working."  Both the old and new computer are MACs and the error code I get is 150:30.  It says to restart the computer or open another application in the suite, but neither helps.  It says if nothing helps to contact Adobe support, but this is the only way I'm given to contact adobe support.  Can I really not use my purchased software on my new computer?  What do I do to activate the license on the new computer?

    "Licensing For This Product Has Stopped Working" - Help

  • Illustrator CS4 won't start

    Illustrator CS4 won't start.
    Seems to do this every time I have not used it for a while.
    Acrobat 9 has same issue

    We can't know. You have not provided any system info. From incompatibility with operating system updates to otehr tools blocking components to system restore damaging the installation anything is possible.
    Mylenium

  • AE CS4 Won't Start on Multi-Core System

    I use an older version of After Effects (AE CS4).  I recently built a new workstation that is bootable into different choices of multicore (up to 40 cores).
    I can successfully start AE CS4 on the boot configs up to 16 cores.  But above that, AE CS4 won't start.  It won't even show the splash screen (but the AfterFX_32.exe process does appear in Task Manager).
    Just wondering if there is any way to get AE CS4 to run on configs with more than 16 cores?
    Thanks for any ideas!

    No. There is no way because at the time operating systems did not allow to use more cores and thus the underlying system libraries down to the C/C++ code cannot handle it.
    Mylenium

  • Illustrator CS4 won't start, even after reïnstalling.

    I reïnstalled the whole Suite but Illustrator still won't start. When I try to open Illustrator the orange windows pops up and you see that parts are being loaded but then it shuts down and is gone. I'm on Windows8.

    it can't hurt to try downloaded installation files.
    again, uninstall and clean before installing.
    Downloads available:
    Suites and Programs:  CC 2014 | CC | CS6 | CS5.5 | CS5 | CS4 | CS3
    Acrobat:  XI, X | 9,8 | 9 standard
    Premiere Elements:  12 | 11, 10 | 9, 8, 7
    Photoshop Elements:  12 | 11, 10 | 9,8,7
    Lightroom:  5 | 4 | 3
    Captivate:  8 | 7 | 6 | 5
    Contribute:  CS5 | CS4, CS3
    Download and installation help for Adobe links
    Download and installation help for Prodesigntools links are listed on most linked pages.  They are critical; especially steps 1, 2 and 3.  If you click a link that does not have those steps listed, open a second window using the Lightroom 3 link to see those 'Important Instructions'.
    window using the Lightroom 3 link to see those 'Important Instructions'.<

  • On Location CS4 won't start

    When I try to start it up it just hangs on the splash screen. It doesn't even show up as running in task manager. I have the latest update installed. I have tried to delete the approps.xml file manually but it doesn't exist. Oddly their is a WSMgrCfg file, but without an .xml extension as in other application folders. Looks like a call to Adobe is in order once I get some time.

    Hi Dennis,
    Sorry to hear you're having trouble just getting OnLocation CS4 to launch. Please send me an email ([email protected]) with your phone number and one or two time slots when you're available to troubleshoot this. Somebody on our team will give you a call.

  • CS6 beta expired, now CS4 won't start

    I had Photoshop CS4 installed on my Mac, then installed Photoshop CS6 beta and uninstalled it after its trial expired. Unfortunately, CS4 now reports "license expired" at start, and then quits. I have my CS4 serial number but I don't know where to get its installer. I'd appreciate any help.

    Adobe Forums: FAQ: How do I uninstall the Photoshop CS6 beta?
    Direct Download Links for Adobe Software
    Mylenium

  • Illustrator CS4 won't start in Win 7

    The scenario:
    - Brand new Win 7 machine; brand new CS4 Web Premium purchase
    - All windows updates and Adobe updates performed
    - All Adobe products start up fine, Illustrator doesn't; it just hangs; I don't even get the splash screens at all to tell me that it is even attempting to load something. The computer freezes; ctrl+alt+del will freeze as well. The only way to get out of it is to power off the computer with the power button
    ** This only happens with Illustrator, all other products/apps work fine***
    Any ideas? Similar situations? Recommendations?
    Thanks,
    Mitch

    Not a bothersome question but I think it is a problem that has been posted elsewhere on the web.
    you can try this as wll.
    Quoted from Mylenium in a similar thread.
    Check +C:\Users\[You]\AppData\Roaming\Adobe\Adobe Illustrator CS4 Settings\+. Delete/ Move the folder to some otehr location and have AI re-create all user settings. If that doesn't help, you may have a permissions problem somewhere.
    Might work for you.
    there might be a fix on the Microsoft site I believe a patch.

  • Extension Mgr CS4 won't start on PC

    My Extension Manager CS4 was working fine until I updated Acrobat Reader and Java about a month ago. Now, if I attempt to open EM from within Dreamweaver, I get most of the EM shell, but then it hangs. No extensions are listed, and I can't click on anything. If I try to open EM from my start menu, I get nothing at all. "Adobe Extension Manager CS4.exe" appears in the Task Manager's list of Processes, but not in the list of Applications.
    I tried doing a system restore to an earlier date, but it didn't fix the problem. I tried uninstalling and reinstalling Java, as well as the entire Creative Suite. No luck. I also tried updating EM with the 2.1 patch. No change.
    One odd thing that may be noteworthy: If I right-click on a file in Windows Explorer, Windows Explorer crashes.
    Any help would be welcome. Thanks!

    I had the exact situation with Vista and this is what I did after seeing something on another thread that gave me a crazy idea:
    The thread mentioned installing manually into a user directory. (Users/[name]/Library/Preferences/Adobe/Extension Manager2/Configuration/Extensions/
    The problem was that I did't have the "../Configuration/Extensions/" folders, so I created them and threw an .mxp file in (while every CS4 program was closed).
    I then started up the CS4 Extension Manager and instead of freezing and being blank, my extensions showed up and I was able to install again.  Maybe just a fluke on my end?  I would be interested to know if it works for someone else.

  • Encore CS4 Won't Start

    Hi,
    I'm not too handy with computers, honestly.  I have used CS4 for a couple years now.  I made my last DVD 6 months ago with it, running Vista.  But now when I go to open Encore, it starts to open, you can see the assets panel, and then it all just shuts down inexplicably.  I am finding a lot of people that have the same problems all over the internet, and none of their fixes worked for me.  I need someone to guide me through fixing it.

    Welcome to the forum.
    When a program crashes, or exits unexpectedly, there is often a breadcrumb trail left behind in Event Viewer. This ARTICLE will give you some tips on finding clues amongst the breadcrumbs.
    I'd also check your video and audio drivers, and update from the mfgrs' Web sites, if you do not have the most current.
    Good luck,
    Hunt

  • Dreamweaver CS4 won't start

    I have the CS4 Web Premium Package installed on XP. Every appli
    cation works fine except for Dreamweaver. When I try to run it, it gets to the welcome screen, then crashes. I've tried:
    Removing the Configuration folder.
    Removing the cache file.
    Reinstalling Dreamweaver.
    Disabled Firewall.
    Installed new display drivers.
    I have Homesite installed on this machine. I'm wondering if there are any conflicts between the two programs? Any advice would be appreciated.
    Actually, Contribute won't launch either.
    Thanks.

    When I try to run it, it gets to the welcome screen, then crashes. I've tried:
    Removing the Configuration folder.
    Removing the cache file.
    Reinstalling Dreamweaver.
    Disabled Firewall.
    Installed new display drivers.
    Try deleting the Registry Key:
      HKEY_CURRENT_USER/Software/Adobe/Dreamweaver CS4
    HTH,
    Randy

  • After Effects CS4 Won't Start

    Hi,
    I installed AE CS4 together with Master Collection DVD, and tested it then, was OK.
    The version was 9.0.0.346.
    It stops working suddenly, and it seems to be after I've ran Adobe Media Encoder.
    Tried reinstalling AE and also thrashing preferences for AE, and still didn't work.
    Even after the Adobe Updater updates various CS4 including updating to AE 9.0.2.42 (AE CS4), still no luck.
    Wonder what should I do now to get it working?
    Thanks!
    shu

    Hi,
    Mac OS X 10.6.3 Snow Leopard, iMac. Installed with CS4 Master Collection DVDs.
    When i first installed about 2 weeks back, it was working as I checked by starting AE immediately after install, and no problems.
    Now it stopped working after I've used Adobe Media Encoder within Flash. AE just doesn't start. That is before any updates.
    Coincidently when I faced the problem yesterday, the Adobe Updater automatically prompted that new updates are available (it does it by linking to Adobe directly to my Mac), and I just went ahead with the updates hoping it will help. I didn't download the updates myself - it is done automatically by the Adobe updater.
    i.e. with BOTH 9.0.0.346 (original from DVD) and 9.0.2.42 (the updated one updated by Aobe Updater) AE doesn't start.
    thanks,
    shu

  • InDesign CS4 won't start after installing for first time. Other CS4 applications are fine.

    Hello,
    I have Adobe CS4 applications installed except for InDesign. Today I tried to install it on a windows 7 64bit machine with my other Adobe products. When I try to start it nothing happens. I can see the application running in the task manager but nothing starts. I tried uninstalling/reinstalling it but still nothing. I saw on the forums to remove preferences but there's no folder related to that my guess is due the fact that it never ran for the first time. The only thing I haven't tried is uninstalling everything and then reinstalling all Adobe products. I would rather not have to do that. Thanks in advance.
    Tony

    Hello,
    I have Adobe CS4 applications installed except for InDesign. Today I tried to install it on a windows 7 64bit machine with my other Adobe products. When I try to start it nothing happens. I can see the application running in the task manager but nothing starts. I tried uninstalling/reinstalling it but still nothing. I saw on the forums to remove preferences but there's no folder related to that my guess is due the fact that it never ran for the first time. The only thing I haven't tried is uninstalling everything and then reinstalling all Adobe products. I would rather not have to do that. Thanks in advance.
    Tony

  • Premiere CS4 won't start "unexpectedly quit"

    All I get is a message about the app unexpectedly quit?
    Was working fine till today?
    Only thing that changed is I downloaded and installed all the Adobe updates the other day.
    What do I do?
    Are there preferences to trash like with Photoshop?
    Do I have to re-install Premiere or all of CS4???
    Thanks.

    Wonder if it was fonts. I removed about 10 recent fonts I installed and now Premiere seems to start. Can anyone verify this might be the cause? Is Premiere touchy on fonts?
    The only thing that led me to that is the first time I restarted I had some error on the screen about "Font Table" or something not being able to terminate.

  • Photoshop CS4 Won't Start

    Ok..so need some help here.
    I just downloaded and after a bit of buggering around got it all installed properly.  I go to start it up from the shortcut, get a Error: Do you want to send an error report... So I double click Photoshop.exe..again it doesnt open adn i get Errior: Do you want to send an error report.  I try restarting the computer and still get the same error. I try downloading the 11.0.1.0 update, install that and restart. Still the same error. I've checked through a few forums and can't find any useful info on what i should do.
    I'm running Windows Xp Professional on my laptop. Video card, ram and all is easily good enough to run PsCs4.
    Sent in the error report and this is some info on it...
    Error Signature
    AppName: photoshop.exe         AppVer: 11.0.1.0     ModName: kernel32.dll
    ModVer: 5.1.2600.5781          Offset: 00012afb
    Don't know how to save all the technical details as a text file so I'll leave it at that for now.  Please Help!

    Hey,
    Read your issue, however something's i would like to know ,
    1.When you started the installation any errors that you were getting (Please try to be specific).
    2.While installation were you logged in using administrative right?
    3.After installation did get a message that says that "done with errors".
    4.When you launch the product do you see the splash screen, if yes could you mention the item that is being currently loaded when the product crashed.
    5 Could you paste in the description that you have in the windows event manager error report.
    6.Previous to the installation did you have any instances of Photoshop or any other Adobe application installed?
    Please provide information regarding the same.
    and i'd try to make your installation work
    Ashish

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