CS4 "You cannot open the application Adobe InDesign CS4 because it is not supported on this archit
Just installed CS4. Ai and Ps open fine. i get this prompt with InDesign.
You cannot open the application Adobe InDesign CS4 because it is not supported on this architecture.
any clues on how resolve this?
thanks!
I'm having exactly the same problem with InDesign from CS4 Design Standard (Photoshop and Illustrator both work), and I don't know what to do. I've called up the Adobe support line five times, and received five different answers, none of which have worked (and on three other occasions, my call was dropped, once after an hour on hold).
One of the Adobe tech support people said to me "None of CS4 works with either 10.5.8 or Snow Leopard. We will issue a patch for that soon" - which directly contradicts what Adobe itself says on this site. I also went to see a Mac Genius, who couldn't help either.
I have a 2GHz Macbook with 2GB RAM running 10.5.8. I've run the uninstall, and the Adobe Clean Script, I've repaired permissions on my drive (which isn't case sensitive), restarted, reinstalled, tried installing on an external drive and then tried downloading the trial, in case it's the install CD - nothing works.
Any suggestions, anyone? Might there be a problem with my library that is stopping the install? Something else?? I bought CS4 for InDesign primarily, this is not good.
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file /Applications/Utilities/Disk\ Utility.app/Contents/MacOS/Disk\ Utility
Copy and paste the results of that command in a reply. -
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You can't open the application "..." because it is not supported on this type of Mac.
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And both are on the same startup disk, right? Because, to be honest, it's hard to figure out how you could have this problem with both accounts on the same startup disk, so I just want to check that before we get too involved.
Assuming that's the case, the first thing I'd do is remove all those except Dropbox from the list, then restart the mac and test for the problem. If that doesn't solve it, run this free analytical tool and post the results back here so we can see if anything stands out:
http://www.etresoft.com/etrecheck
I have removed these login items. But I can not restart my mac now and I will have to restart it later.
Here is the output of etrecheck. Would you please take a look if there is anything wrong?
Hardware Information:
MacBook Pro - model: MacBookPro9,1
1 2.6 GHz Intel Core i7 CPU: 4 cores
16 GB RAM
Startup Items:
CUDA - Path: /System/Library/StartupItems/CUDA
System Software:
OS X 10.8.2 (12C3006) - Uptime: 3 days 2:52
Disk Information:
APPLE HDD HTS727575A9E362 disk0 : (750.16 GB)
disk0s1 (disk0s1) <not mounted>: 209.7 MB
Macintosh HD (disk0s2) /: 749.3 GB (311.8 GB free)
Recovery HD (disk0s3) <not mounted>: 650 MB
MATSHITADVD-R UJ-8A8
USB Information:
Apple Inc. FaceTime HD Camera (Built-in)
Apple, Inc. Keyboard Hub
Logitech USB-PS/2 Optical Mouse
Apple, Inc Apple Keyboard
Apple Inc. BRCM20702 Hub
Apple Inc. Bluetooth USB Host Controller
Apple Inc. Apple Internal Keyboard / Trackpad
Apple Computer, Inc. IR Receiver
FireWire Information:
Kernel Extensions:
com.eltima.ElmediaPlayer.kext Version: 1.0
com.bresink.driver.BRESINKx86Monitoring Version: 8.0
com.nvidia.CUDA Version: 1.1.0
Problem System Launch Daemons:
[failed] com.apple.emond.aslmanager.plist
[failed] com.apple.xprotectupdater.plist
Problem System Launch Agents:
[failed] com.apple.afpstat.plist
Launch Daemons:
[loaded] com.adobe.fpsaud.plist
[loaded] com.cisco.anyconnect.vpnagentd.plist
[loaded] com.eltima.ElmediaPlayer.daemon.plist
[loaded] com.google.keystone.daemon.plist
[loaded] com.timesoftware.timemachineeditor.backupd-auto.plist
[loaded] io.redis.server.plist
[loaded] org.macosforge.xquartz.privileged_startx.plist
Launch Agents:
[loaded] com.adobe.CS4ServiceManager.plist
[loaded] com.cisco.anyconnect.gui.plist
[loaded] com.google.keystone.agent.plist
[loaded] com.Logitech.Control Center.Daemon.plist
[loaded] com.nvidia.CUDASoftwareUpdate.plist
[loaded] org.macosforge.xquartz.startx.plist
User Launch Agents:
[loaded] com.adobe.ARM.930da3ce175de4e82bd3cdf1dd8571f74bd3b6a7236bc94bfc00f6e9.plist
[loaded] com.akamai.single-user-client.plist
[failed] [email protected]
[loaded] org.apache.couchdb.plist
User Login Items:
Citations
Dropbox
Xmarks for Safari
VNC Viewer
3rd Party Preference Panes:
Akamai NetSession Preferences
CUDA Preferences
DivX
Flash Player
FunctionFlip
Logitech Control Center
NuFile
SwitchResX
TeXDistPrefPane
Xmarks for Safari
Internet Plug-ins:
AdobePDFViewer.plugin
DivXBrowserPlugin.plugin
Flash Player.plugin
FlashPlayer-10.6.plugin
Google Earth Web Plug-in.plugin
googletalkbrowserplugin.plugin
iPhotoPhotocast.plugin
JavaAppletPlugin.plugin
NPDjVu.plugin
PrintDialogExt.plugin
npgtpo3dautoplugin.plugin
OfficeLiveBrowserPlugin.plugin
QuickTime Plugin.plugin
RealPlayer Plugin.plugin
Silverlight.plugin
User Internet Plug-ins:
Bad Fonts:
None
Top Processes:
11.1 % WindowServer
1.4 % EtreCheck
0.3 % vncviewer
0.1 % beam.smp
0.1 % ps
0.1 % JavaApplicationStub
0.0 % Cisco
0.0 % CoreServicesUIAgent
0.0 % Dictionary
0.0 % AdobeAcrobat -
I have a Mac PowerPC G5 and i just installed the Version 10.5.4 to be able to install Virtual DjLE , and after I installed it, i try to open it and there was an error msg saying : " you can't open the application virtual dj le because it is not supported on this architecture"
What can I do to resolve this? ... Can someone help me with this?? ..
Thank you for your help!Hi, we're out of luck...
MAC SYSTEM REQUIREMENTS
MINIMUM system requirements:
Intel® processor
Mac OS X v10.5.x
1024x768 resolution
CoreAudio compatible soundcard
1024MB RAM
50MB free on the hard drive
RECOMENDED system requirements:
Intel® processor
Mac OS X v10.6.x
1440x900 resolution
Multi-channel CoreAudio compatible soundcard
2048MB (2Gb) RAM
200MB free on the hard drive
Additional requirements for Video mixing:
ATI™ or NVIDIA® video chipset w/256MB of Dedicated DDR3 RAM
Video must support dual-screen output
Supported Operating System and Processor Platforms:
MINIMUM: Mac OS X v10.5 Leapord on Intel processor platform
RECOMMENDED: Mac OS X v10.6.x Snow Leapord on Intel processor platform
Apple® Mac OS X 10.4.x Tiger or older are not supported
Motorola® (PowerBook® G4) processor platform or older are not supported
http://www.virtualdj.com/products/virtualdj/index.html
Might see if the still have version 6.x here...
http://www.virtualdj.com/download/updates.html -
All of the sudden my System Preferences in Mavericks has stopped working and I get the error message:
You can't open the application "System Preferences.app" because it is not supported on this type of Mac.
It was working fine before this, and I have run Permissions Repair, restarted to another partition and run Diskwarrior and TechTool Pro, but none of those has helped. Anyone have any ideas why this happened, and what I can do to fix it?See this entire thread
https://discussions.apple.com/message/4241006#4241006 -
"You cannot open the application "Adobe Reader.app" because...
...it is not supported on this architecture." What the heck? AR worked fine on my old PowerBook. Now, I have to use Preview on my new MacBook. Can anybody enlighten me?
You're trying to run the PPC version of Reader. Download and install the Intel version.
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Hello
I seem to be having trouble with my scanner and my MAC. Nothing has changed on my MAC but my scanner refuses to scan. And a couple of other items tell me that they are incompatable with my MAC. Any thoughts?
thanks
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Unfortunatley you have not provided any useful information other than your Epson app will not run. I would recommend using Image Capture which is pre-installed on your computer.
To help us help you going forward please complete your profile so we know some basics about your system. You can find info on how to update your profile by clicking:
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A day or two ago I went through installing Adobe InDesign CS4 on Leopard OS X.5.8. After what appears to be a successful installati
on, in launching InDesign CS4 the message " You can't open the application "Adobe InDesign CS4" because it is not supported on this
architecture" comes up". Calling in to support and speaking with the agent who read through previous posts, suggested to me that I
should try the same fix that has been suggested when I ran across an error when installing Adobe InDesign CS4 on another separate ha
rd drive externally connected to this computer running Snow Leopard OS X.6.1 for the error reading: "Damaged &/or incomplete install
ation" when launching afterwards. The support technician told me to first delete with the uninstall Adobe InDesign CS4, InDesign.
Following this I am told to run the CS4 Cleanup Utility. I restart the computer each and every time after running each of the utili
ties. Now I am told to install InDesign as a trial version from the DVD and after installation to go ahead & enter the serial numbe
r. When launching InDesign CS4 after installation got back the same error as before: "You can't open the application "Adobe InDesig
n CS4" because it is not supported on this architecture" comes up". Followed KB404711 article and no success. What else can be don
e to fix this issue?
This morning contacted Adobe Support regarding this response:
After having a detailed reserach on your issue i acme to the conclusion
that the problem you are having is not related to Adobe software but its
in fact related to your MAC version ( OSX-5.8). While reseraching your
issue i came across
to many forums where a lot of postings were about the similar error but
with different products the only comon thing was all the Errors were
with Mac machine , also when you check the system requirements for
Adobe Indesign Cs4
by going to the following link
http://www.adobe.com/products/indesign/systemreqs/?promoid=DRHXE you
will find the Mac OS version supported are from Mac OS X
v10.4.11–10.5.4. but we do support Snow Leoprad , so i would like
to advise to you to either contact your system manufacturer or upgrade
to Snow Leopard ( mac os x 10.6)
I have been told that my case is being sent to Level 2 agents and that it can take 24-48 hours for a response. In the meantime I decided to see what the Support Forums can do for me. Until then I am down. Thanks for the help.In the application folder there is a folder 'Adobe InDesign CS4' within which there is just the application file. I would expect there should be more file there??
I've un-installed and installed again - still the same.
Even downloaded the dmg again and done thwe whole thing over again. -
I have a Mac OS 10.5.8, 2GHz Intel Core 2 Duo, and although I have succesfully installed the photoshop files, they will not open. When I try to open it the comptuer says "You cannot open the application "Adobe Photoshop CS5.1" because it is not supported by this architecture." Does anyone know what the hell this means or what I should do? Thanks
Emmasrisd has it ever worked on this computer previously? If so what has changed did you install new software or make any upgrades to the computer? Have you also tried removing the software and reinstalling? If so did you receive any error messages during the installation process? Finally if you have tried to uninstall did you remove the program using the uninstaller located in Applications/Utilities/Adobe Installers.
-
Trying to install inDesign CS6 on my imac. But everytime I try at end of install I either get a problem with install error, or if it does show up in my applications folder, it has a "no" sign and when clicked I get:
"You can't open the application Adobe InDesign CS6 because it may be damaged or incomplete."
Need help, Im a freelance desktop publisher and need this to work!After I deleted Adobe File Manager because it was always popping up annoyingly, I got a similar "damaged application - reinstall" message. However, InDesign didn't seem to be affected. Nevertheless, I reinstalled AFM, and fixed the problem, except for the annoying appearances of AFM.
If it's not present on your system, you can search Google for "download adobe application manager mac" without quotes, to download and install it.
HTH
Regards,
Peter
Peter Gold
KnowHow ProServices -
Hi, I am not sure if I sending this to the right forum. I am becoming increasingly frustrated as recently I am getting more of these messages (as in heading of this question) and I am not sure what to do. The apps I am trying to install meet all the requirements but I cannot open them.
Using:
Model Name: iMac
Model Identifier: iMac4,1
Processor Name: Intel Core Duo
Processor Speed: 2 GHz
Number Of Processors: 1
Total Number Of Cores: 2
L2 Cache: 2 MB
Memory: 1.5 GB
Bus Speed: 667 MHz
Boot ROM Version: IM41.0055.B08
SMC Version (system): 1.1f5
Serial Number (system): W86036CQU2P
Hardware UUID: 00000000-0000-1000-8000-0016CB860350
Any comment or suggestion would be hugely appreciated. I hope I won't have to use Terminal to sort this problem.
Many thanks in advance.Kurt Lang wrote:
No Mac with an Intel CPU has ever supported Classic.
I take that back. We have an iMac Core 2 Duo, basically the same as yours. One of the few Mac models with an Intel CPU that shipped with its own Intel version of Tiger, which does indeed support Classic. Tiger was never available in the retail version for Intel Macs; PowerPC only.
So I'm guessing that yes, you are referring to old Motorola 680x0 Classic apps. There is no way to run them in Leopard or later, other than than a third party emulator like Sheepshaver. However, that is only the emulator. To get that to work, you need an Apple ROM, which is illegal for you to own unless you also own the exact same Mac the ROM is from. Beyond that, I've read many reports that it doesn't work all that well.
Kurt: This is the first I have EVER heard of an Intel Mac running Classic natively, without emulation (and I have done quite a bit of research)! Please reconfirm that this is correct, and if you can reconfirm it correctness, you might want to let the researchers noted in the two links below know about these abilities.
Also, your statement regarding Mac ROMs is too broad and overly restrictive. The emaculation link below indicates a method for extraction of Classic Mac ROMs from an active Apple download link for a ROMs update. I just tried the link last night and it is still active.
I always caution those who make such legal pronouncements to exercise caution; as they tend to keep users from solutions that are otherwise legally available. And I am sure that is not your intention:
http://www.emaculation.com/doku.php/...mac_os_x_setup
and here is some additional information on SheepShaver:
http://www.everymac.com/mac-answers/...ntel-macs.html
I have had considerable success with SheepShaver, running this version of Risk II for the OP of a post on another forum as well as being able to access legacy MORE and WordPerfect files in my archives:
[click on image to enlarge] -
'You cant open the application Adobe Photoshop CS6 because it may be damaged or incomplete'
This Message appears after clicking on the icon after installing from creative cloud. Can't try installing again as AAM says that it is already installed.
Installed on iMac OSX 10.6.8After several days of this annoying me and trying various different things, I finally found the solution!!
Open Terminal and run this command and it will reset the launch services to let it work properly.
/System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/LaunchServices.fra mework/Versions/A/Support/lsregister -kill -domain locat -domain system -domain user
The problem began for me once I removed photoshop because the update kept failing. So I uninstalled photoshop cs6 using their uninstall script, and then re-installed it with the creative cloud application manager. From then on I could not "double click" on a .PSD to open photoshop directly, but "open with" would work. Very strange.. but the above command fixed it.
Here are some screenshots of the issue: -
Can someone help me with that one ? When I am trying to run Flash after install I get this error message:
You can't open the application Adobe Flash CS4.app because it may be damaged or incomplete.
Mac OS 10.6.5
Model Name: Mac Pro
Model Identifier: MacPro3,1
Processor Name: Quad-Core Intel Xeon
Processor Speed: 2.8 GHz
Number Of Processors: 2
Total Number Of Cores: 8
L2 Cache (per processor): 12 MB
Memory: 4 GB
Bus Speed: 1.6 GHz
I tried to uninstall and reinstall, same error. I couldn't launch under Leopard (10.5.x) either.
Thanks
EricHere’s some updates.
I can not uninstall Flash (CS4) using "Adobe Creative Suite 4 Design Premium". It looks like Flash is not installed.
If I try to install it using the disk, it looks like Flash is not installed at all. So I go thrue the installation process, and follow the instructions, until it’s complete.
But if I go in my App folder, and look in the Adobe Flash CS4 folder the Flash.app icon has a circle with a bar in it. This is when I get the message. -
You can't open the application "Adobe InDesign CC 2014" because it is not responding.
For some reason InDesign has decided to stop responding. Acts like it wants to launch but then does nothing. When I try to launch it from the Finder rather than the Dock, I receive this message:
You can’t open the application “Adobe InDesign CC 2014” because it is not responding.
Please advise.Wild guess here, but the installers are known to fail to set the correct permissions on the preference folders. See Cant launch new inDesign CC | Adobe Community and substitute Version 10 where you see Version 9.
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I want to install a never used CS 2 SW pack from my old compan,y but get the msg “You cannot open the app “Adobe Installer” because PowerPC applications are no longer supported". How can I install this so far never installed, expensive SW?
you need to use a compatible computer,os. eg, System requirements | Photoshop
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