CS5.5 clean reinstall fails

Reinstalled CS5.5 after months of failed attempts to get Acorbat X upgrade to work properly..
Uninstalled per Adobe directions, uninstalled Acrobat X per Adobe directions.
Reinstalled CS 5.5 package everthing installed fine EXCEPT Acrobat X.
The following is the error message generated:
Exit Code: 6
-------------------------------------- Summary --------------------------------------
- 0 fatal error(s), 3 error(s), 4 warning(s)
----------- Payload: {DEA79551-23E3-430A-9B15-B544479B7DB2} Flash Player 10.2.153.1 -----------
WARNING: DF009: Higher version plugin already exists at: /Library/Internet Plug-Ins/Flash Player.plugin(Seq 48)
WARNING: DF010: Not installing plugin to: /Library/Internet Plug-Ins/Flash Player.plugin(Seq 48)
----------- Payload: {AC76BA86-1033-F400-7760-000000000005} Acrobat Professional 10.0.0.0 -----------
ERROR: DW006: Apple Package failed to install successfully.
----------- Payload: {4B4C871D-9C8A-4C8A-B92A-C37273D6CE7D} Adobe Fireworks CS5.1 11.1.0.0 -----------
WARNING: DF012: File/Folder does not exist at /Volumes/CS5_5 Design Prm 1/Adobe CS5_5 Design Premium/payloads/AdobeFireworks11.1.0All/OEM(Seq 3960)
----------- Payload: {8AB04F7C-8AEF-4023-9CDB-F761E4ECF9CC} Adobe Fireworks CS5.1_AdobeFireworks11.1.0en_USLanguagePack 11.1.0.0 -----------
WARNING: DF012: File/Folder does not exist at /Volumes/CS5_5 Design Prm 1/Adobe CS5_5 Design Premium/payloads/AdobeFireworks11.1.0en_USLanguagePack/OEM(Seq 86)
ERROR: DW050: The following payload errors were found during install:
ERROR: DW050:  - Acrobat Professional: Install failed

do you or did you have a stand-alone installation of acrobat (any version)?
if not, follow the directions here, http://helpx.adobe.com/creative-suite/kb/cs5-cleaner-tool-installation-problems.html

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    Boot from your OS X Installer disc. After the installer loads select your language and click on the Continue button. When the menu bar appears select Disk Utility from the Utilities menu. After DU loads select your hard drive entry (mfgr.'s ID and drive size) from the the left side list.  In the DU status area you will see an entry for the S.M.A.R.T. status of the hard drive.  If it does not say "Verified" then the hard drive is failing or failed. (SMART status is not reported on external Firewire or USB drives.) If the drive is "Verified" then select your OS X volume from the list on the left (sub-entry below the drive entry,) click on the First Aid tab, then click on the Repair Disk button. If DU reports any errors that have been fixed, then re-run Repair Disk until no errors are reported. If no errors are reported click on the Repair Permissions button. Wait until the operation completes, then quit DU and return to the installer.
    Repair the Hard Drive - Lion/Mountain Lion/Mavericks
    Boot to the Recovery HD:
    Restart the computer and after the chime press and hold down the COMMAND and R keys until the Utilites Menu screen appears. Alternatively, restart the computer and after the chime press and hold down the OPTION key until the boot manager screen appears. Select the Recovery HD disk icon and click on the arrow button below.
    When the recovery menu appears select Disk Utility. After DU loads select your hard drive entry (mfgr.'s ID and drive size) from the the left side list.  In the DU status area you will see an entry for the S.M.A.R.T. status of the hard drive.  If it does not say "Verified" then the hard drive is failing or failed. (SMART status is not reported on external Firewire or USB drives.) If the drive is "Verified" then select your OS X volume from the list on the left (sub-entry below the drive entry,) click on the First Aid tab, then click on the Repair Disk button. If DU reports any errors that have been fixed, then re-run Repair Disk until no errors are reported. If no errors are reported, then click on the Repair Permissions button. Wait until the operation completes, then quit DU and return to the main menu. Select Restart from the Apple menu.
    Restart your computer normally and see if this has helped any. Next do some maintenance:
    For situations Disk Utility cannot handle the best third-party utility is Disk Warrior;  DW only fixes problems with the disk directory, but most disk problems are caused by directory corruption; Disk Warrior 4.x is now Intel Mac compatible.
    Note: Alsoft ships DW on a bootable DVD that will startup Macs running Snow Leopard or earlier. It cannot start Macs that came with Lion or later pre-installed, however, DW will work on those models.
    Suggestions for OS X Maintenance
    OS X performs certain maintenance functions that are scheduled to occur on a daily, weekly, or monthly period. The maintenance scripts run in the early AM only if the computer is turned on 24/7 (no sleep.) If this isn't the case, then an excellent solution is to download and install a shareware utility such as Macaroni, JAW PseudoAnacron, or Anacron that will automate the maintenance activity regardless of whether the computer is turned off or asleep.  Dependence upon third-party utilities to run the periodic maintenance scripts was significantly reduced since Tiger.  These utilities have limited or no functionality with Snow Leopard or later and should not be installed.
    OS X automatically defragments files less than 20 MBs in size, so unless you have a disk full of very large files there's little need for defragmenting the hard drive.
    Helpful Links Regarding Malware Protection
    An excellent link to read is Tom Reed's Mac Malware Guide.
    Also, visit The XLab FAQs and read Detecting and avoiding malware and spyware.
    See these Apple articles:
              Mac OS X Snow Leopard and malware detection
              OS X Lion- Protect your Mac from malware
              OS X Mountain Lion- Protect your Mac from malware
              About file quarantine in OS X
    If you require anti-virus protection I recommend using VirusBarrier Express 1.1.6 or Dr.Web Light both from the App Store. They're both free, and since they're from the App Store, they won't destabilize the system. (Thank you to Thomas Reed for these recommendations.)
    Troubleshooting Applications
    I recommend downloading a utility such as TinkerTool System, OnyX, Mavericks Cache Cleaner, or Cocktail that you can use for removing old log files and archives, clearing caches, etc. Corrupted cache, log, or temporary files can cause application or OS X crashes as well as kernel panics.
    If you have Snow Leopard or Leopard, then for similar repairs install the freeware utility Applejack.  If you cannot start up in OS X, you may be able to start in single-user mode from which you can run Applejack to do a whole set of repair and maintenance routines from the command line.  Note that AppleJack 1.5 is required for Leopard. AppleJack 1.6 is compatible with Snow Leopard. Applejack does not work with Lion and later.
    Basic Backup
    For some people Time Machine will be more than adequate. Time Machine is part of OS X. There are two components:
    1. A Time Machine preferences panel as part of System Preferences;
    2. A Time Machine application located in the Applications folder. It is
        used to manage backups and to restore backups. Time Machine
        requires a backup drive that is at least twice the capacity of the
        drive being backed up.
    Alternatively, get an external drive at least equal in size to the internal hard drive and make (and maintain) a bootable clone/backup. You can make a bootable clone using the Restore option of Disk Utility. You can also make and maintain clones with good backup software. My personal recommendations are (order is not significant):
      1. Carbon Copy Cloner
      2. Get Backup
      3. Deja Vu
      4. SuperDuper!
      5. Synk Pro
      6. Tri-Backup
    Visit The XLab FAQs and read the FAQ on backup and restore.  Also read How to Back Up and Restore Your Files. For help with using Time Machine visit Pondini's Time Machine FAQ for help with all things Time Machine.
    Referenced software can be found at MacUpdate.
    Additional Hints
    Be sure you have an adequate amount of RAM installed for the number of applications you run concurrently. Be sure you leave a minimum of 10% of the hard drive's capacity as free space.
    Add more RAM. If your computer has less than 2 GBs of RAM and you are using OS X Leopard or later, then you can do with more RAM. Snow Leopard and Lion work much better with 4 GBs of RAM than their system minimums. The more concurrent applications you tend to use the more RAM you should have.
    Always maintain at least 15 GBs or 10% of your hard drive's capacity as free space, whichever is greater. OS X is frequently accessing your hard drive, so providing adequate free space will keep things from slowing down.
    Check for applications that may be hogging the CPU:
    Pre-Mavericks
    Open Activity Monitor in the Utilities folder.  Select All Processes from the Processes dropdown menu.  Click twice on the CPU% column header to display in descending order.  If you find a process using a large amount of CPU time (>=70,) then select the process and click on the Quit icon in the toolbar.  Click on the Force Quit button to kill the process.  See if that helps.  Be sure to note the name of the runaway process so you can track down the cause of the problem.
    Mavericks and later
    Open Activity Monitor in the Utilities folder.  Select All Processes from the View menu.  Click on the CPU tab in the toolbar. Click twice on the CPU% column header to display in descending order.  If you find a process using a large amount of CPU time (>=70,) then select the process and click on the Quit icon in the toolbar.  Click on the Force Quit button to kill the process.  See if that helps.  Be sure to note the name of the runaway process so you can track down the cause of the problem.
    Often this problem occurs because of a corrupted cache or preferences file or an attempt to write to a corrupted log file.

  • Problem with multiple same emails - thinking of clean reinstall

    Hi. My OS is windows vista home edition and I am using Thunderbird version 31.0. My email provider is MSN.
    When thunderbird checks mail, Instead of receiving one copy of an email, I am sometimes getting two and even three copies of the same email. They all have the same date and time. I have tried some suggestions including deleting .msf and popstate.dat files and also making sure that the server is not set to keep emails there. This fixes things for a day and then I am back to getting multiple emails. It's annoying.
    I am thinking about doing a clean reinstall of TB. I have the mozbackup utiility and I am going to back up emails and contacts. As far as uninstalling thunderbird completely goes, is there an instruction page for that? Does anyone think this will help?
    Thanks!

    A note for the future....
    Files:- Are rebuilt by right clicking a folder, selecting properties and then repair. It is easier that digging into the file system. The other "index" you refered to with no extension is not an index, it is the actual mail. Inadvertently deleting local copies of mail not on the server can be something of a disaster. Right clicking the folder and selecting compact will clear corruption there. But it may well get rid of corrupt mail as the MSF files are what is used to display lists in Thunderbird.
    This add-on make managing duplicate messages much easier. https://nic-nac-project.org/~kaosmos/index-en.html#recDelMsg

  • Time Machine backup from clean reinstall of mountain lion

    I have a few niggles before and after installing mountain lion. Previously using snow leopard.
    I want to do a clean reinstall of mountain lion and then use time machine to restore files and folders.
    I dont want to do a full restore of time machine as i dont want to restore my niggles.
    When I currently go into Time machine the restore button is alwats greyed out.
    I am therefore not confident of being able to restore files selectively after clean reinstall.
    I must admit I dont fully understand how time machine works after reading various tips and instructions.
    Can anyone help or steer me in the right direction please.
    Niggles include:-
    Cant run Kaspersky or Sophos
    Shutdown and restart problems
    Small Desktop screen in front of blue screen after leaving idle for a while
    Thanks

    macfan110 wrote:
    When I currently go into Time machine the restore button is alwats greyed out.
    That button should be enabled once you navigate to a backup and select something.
    But it's not going to work that way once you erase the internal HD.  That's because the erased drive is treated as being a different one.  Since the "old" drive isn't connected, you can't restore things to the place they were saved from, via the Restore button. 
    But you should be able to select what you want, right-click it, and choose the Restore <item> to ... option, to get a prompt to select the "new" drive.
    Also, if you don't use either Setup Assistant or Migration Assistant to put your stuff back, Time Machine will do a full backup of the "new" drive.  You may be able to prevent that, by telling it to "associate" the "new" drive with the old backups, per #B6 in Time Machine - Troubleshooting

  • Clean Reinstall/Must restore from original disks or can I use 10.4

    Have pored thru the forums looking for my specific questions but haven't found them - so please bear with more clean reinstall questions ---
    1) Yes - I have to do a clean reinstall - much other discussion on other forums has said this is what needs to happen for my particular sick Mac situation - so I already know this....
    2) Have already used carbon copy cloner to back up entire hard drive, files et al to an external hard drive...
    3) Have iMac G4 - came with OS 10.2.3 - I do not need OS 9 anymore - haven't used it for 2 years, I have the newest Tiger disks and just got iLife 2006 - can I just use those to put my system back on? Or do I need to start from my original iMac Software Install and Restore DVD - and then add on the next versions from their disks till I get to Tiger? (I have all of them - Panther, Puma, Bobcat, Lynx - you name it... Steve Jobs is getting his money's worth out of me)....
    4) Someone told me I should erase my hard drive completely with disk utility first - and then do the clean install on a totally virgin hard drive - is this true? I want to do the absolute premium, totally best thing....
    5) Should I write down all the info in "About This Computer" first - like serial number etc - does the above option erase all of that?
    6) When I do a clean reinstall - should I name my computer and put in my user name and password etc exactly the way it was?
    Thanks so much - I really have searched these forums and couldn't find the above -
    madmags
    iMac superdrive   Mac OS X (10.4.4)   Lacie external HD 150 GB

    1) Yes - I have to do a clean reinstall - much other discussion on other forums has said this is what needs to happen for my particular sick Mac situation - so I already know this....
    First off, there is no such thing as a "clean" reinstall. Maybe an erase and install as the rest of your post suggests:
    http://discussions.apple.com/thread.jspa?messageID=607614
    Secondly, a sick machine rarely needs an erase and install. I use it only to discover right away if there is a hardware issue with the computer as opposed to software.
    2) Have already used carbon copy cloner to back up entire hard drive, files et al to an external hard drive...
    Have you tested to make sure the clone is bootable?
    3) Have iMac G4 - came with OS 10.2.3 - I do not need OS 9 anymore - haven't used it for 2 years, I have the newest Tiger disks and just got iLife 2006 - can I just use those to put my system back on? Or do I need to start from my original iMac Software Install and Restore DVD - and then add on the next versions from their disks till I get to Tiger? (I have all of them - Panther, Puma, Bobcat, Lynx - you name it... Steve Jobs is getting his money's worth out of me)....
    You can use the Tiger disks, though I would troubleshoot your problem first before even attempting to install Tiger.
    4) Someone told me I should erase my hard drive completely with disk utility first - and then do the clean install on a totally virgin hard drive - is this true? I want to do the absolute premium, totally best thing....
    Not necessarily. Once your 10.2 system is healthy, frequently all that is necessary is an Archive and Install:
    http://docs.info.apple.com/article.html?artnum=301270
    I've seen some cases where this doesn't work, while others where it does. So the first thing is to make sure your system is healthy, then back it up, and then upgrade.
    5) Should I write down all the info in "About This Computer" first - like serial number etc - does the above option erase all of that?
    The only serial numbers you need are for third party applications, and any Apple pro applications. The operating system has no serial number. This would be in case, you can't restore from your clone when you are finished, and Archive and Install doesn't work.
    6) When I do a clean reinstall - should I name my computer and put in my user name and password etc exactly the way it was?
    We'll cross that road once we get there. I'd rather make sure you aren't just installing an unhealthy system on an unhealthy system.
    Tell me more about your sick system, and maybe we can solve the issue so all that you need to do is make sure your backup is bootable and an Archive and Install.

  • I updated to FF 7.0.1 and now neither FF nor the profile manager will open, not even in safe mode. Did reinstall, then clean reinstall, still no help.

    FF automatically updated to v7. Since then, it won't open. I've tried opening it with the taskmanager open, and firefox.exe appears under processes for maybe 2 seconds, then disappears. I did a reinstall, then a clean reinstall (after copying my profiles folder to a flash drive). Still no luck. Won't open in safe mode, won't open Profiles Manager. I tried to use my son's FF under his login, and it updated and also refuses to work. This is Windows XP.

    Thanks for this mha007 - I can now open FF with a new profile. Can I copy my settings from the old profile or will this bring over the same problem, maybe a corrupt file. If it would bring the same problem, is there any way I can check which file is corrupt, apart from taking them over one by one?

  • Need to do a clean reinstall, but need to keep applications and documents

    I know that to do a clean reinstall of 10.6 you must first erase the hard drive using Disk Utility. I want the reinstall to be clear of all old settings, except that I need to carry over my applications and documents. Could I use Migration Assistant to backup just the applications and documents to an external hard disk, reinstall the OS, and then use Migration Assistant again to restore my applications and documents from the external drive? I've never used Migration Assistant.

    Why can't you just delete the current settings?
    But if you really want to erase everything and reload 99.9% of it, use +Setup Assistant+ after you install OSX on the empty volume. By default, it will transfer your network settings, but you can omit them. See [Setting up a new Mac from an old one or its backups|http://web.me.com/pondini/AppleTips/Setup.html] (or use the link in *User Tips* at the top of the +Snow Leopard > Installation and Setup+ forum).

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