CS5.5 doesn't recognize my quadro 4000 card

Hello
I just installed cs5.5 keeping cs5.0.3 also installed. When I open premiere cs5.5 the mercury playback switch in the project settings dialog box is grayed out. It is set on software playback and can't be changed. I then uninstalled CS5.0.3, rebooted, opened premiere cs5.5. It (cs5.5) still doesn't recognize my quadro 4000 card. I am running windows 7. Thanks for the help

Hello Todd
I have solved the problem. I had CS5 production suite on this pc for about a
year. I upgraded to CS5.5 about a week ago. I read your post about having
both versions installed on the same pc with out problems so I installed
CS5.5 along side of CS5. Both versions worked fine but CS5.5 didn't
recognize my quadro 4000 card. Having 30 years of experience with computers,
I decided to delete my quadro 4000 driver (267.79) and then install it
again. That solved the problem. Hope this helps you. Thanks
Sincerely,
Bill Martz
Tel: 603.622.2800
www.wildlifetech.com

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I have not yet gotten the chance to give Adobe CS5 (and specifically Premiere Pro and After Effects) a serious workout, though just playing around I noticed that the Quadro card had much more capacity for handling multiple layers of video in real time (I threw a dozen videos onto a main track in varying sizes of 'picture-in-picture' display, and arbitrarily adjusted the speed of some and color corrected others). It handled everything I could throw at it without appearing to break into a sweat, and I haven't yet had time to give it a proper performance test.
Being an early adopter, I have the expectation that on initial release there will be kinks and hiccups, and that as the drivers mature the performance will improve dramatically. Based on discussions with colleagues and what I've seen in reviews, this has been the case with both the GTX-285 and the Quadro FX 4800 card, and probably was also the case on older nVidia cards as well. The Quadro 4000 met those expectations - it feels like this is still a work in progress. The drivers (version 256.01.00f03) are stable (no crashes, no kernel panics, no horrible situations to speak of), but based on my early results I'd guess that they're not optimized for speed, either. On the Windows side, nVidia has driver version 259 available as a 'certified' release, and a higher performance version 260 available, and performance under Windows 7 Professional (64-bit) seems better. To be fair, the card's been on the market for PC's since late July, those drivers are more mature.
I still need to give the card a serious workout with Adobe CS5, but so far things look promising. Anecdotally, I've also noticed that system performance is greatly improved when I'm doing lots of multi-tasking. I often have several different apps running at once, and between the new technology and the additional video memory (my old card had 1GB, this has 2GB), I find I can juggle 20+ apps and dozens of Safari windows/tabs running without the Mac Pro batting an eyelash. That's hard to quantify in a specific benchmark, but it's very welcome considering the way I tend to work.
As the drivers improve, and as my own workflow evolves to make more use of larger datasets and more complex 3D scenes, I see the Quadro 4000 really starting to shine. Heavy-duty CUDA users may be happy to know that this card only requires a single additional power connection, which means that you can install two of these cards into a single Mac Pro (for a total of 512 CUDA cores). If you're doing big scientific work or working with CUDA-supported ray tracing (or other plugins), or doing extremely elaborate things with RED camera footage, that may likely be a game-changer for you. For me, it'll likely be quite some time before I outgrow what this card can do.

As I'd mentioned in another thread, the card began shipping last week. I expect that it will take a couple months before places like Apple and Amazon to dig through the large number of backorders they have (I don't think this card is produced in mass quantity, even on the PC side).
My system setup is a Mac Pro 8x2.26GHz, 32GB RAM, 8TB HD storage, nVidia Quadro 4000 2GB driving the primary display, and nVidia GT120 driving a secondary display. I'm considering getting third party power supply unit that sits in the second optical drive bay, and would plug into the Mac Pro's power supply, and then provide additional power supply connectors that would allow me to plug in my GTX-285 as a secondary graphics card (since it uses 2 connectors, and the Mac Pro only has 2 total).
Even when my machine was using a GTX-285 and the GT-120, I could see a difference in performance when dragging an application window (particularly if it's a 3D app) from main display to the secondary (the GT-120 is a significantly lower power card, with only 32 CUDA cores and 512MB video memory). With the Quadro driving my primary display the difference is much more noticeable now.
From what I understand, there are some technical issues with using ATI and nVidia GPU's in the same machine, so attempting to use with a 5770 may not work. But if you were able to use them together, it would make more sense to have the Quadro card driving your primary display, since it's likely going to perform as well or better than any other card you might be able to pair it with.
I've already given some thought to a second Quadro card down the road. As the drivers mature, and the apps I use evolve to make better use of CUDA and OpenCL, and my own workflow and skills improve to the point where I'm doing more 3D modeling/rendering (and stuff like ray-tracing), then having 2 of these cards in a single machine could really come in handy. Today it appears that all those CUDA cores and VRAM are serving to help make the apps faster and more responsive at design time, but rendering is still very CPU-centric. But tomorrow those apps will hopefully be able to tap into the GPU to help improve render times.

Nvidia Quadro 4000 not working properly

Hi all,
I am really hoping that some one can help me with a very frustrating issue with my new Mac Pro and Nvidia Quadro 4000 card.
I purchased my Mac Pro from an Apple store and added the Quadro 4000, I need that card as it is supported by Adobe Premiere CS5 to enable the GPU acceleration. The reason I went to the store to buy instead of online was to get advice about the card as I have not used a Mac for 5 years now. I was told that they are not familiar with the card, but put it in and run alongside the ATI card.
When it arrived I put it all together, except for the Quadro 4000, and it all worked perfectly. I have 2 x 27” Cinema Displays attached. I installed production studio CS5 and then extremely carefully added the Quadro card.
Without going on about all the drama with it not working with the ATI card and then removing that and installing only the Quadro, it is not doing what I bought it to do. Adobe is not recognising the device, I have updated to version 5.0.3 of Premiere Pro, which supports this card.
I think I know what the problem is, but I have no idea how to resolve it. I put the Quadro in and then installed the drivers. My research says this is wrong (there were no instructions in the box and the read me file on the disc just said I need a specific cuda driver), so I removed it, put the ATI in and hunted down all the Cuda (Quadro stuff) files, deleted them, reinstalled drivers and reinstalled the card. No change, it drives one display and Premiere still cant see it.
I have tried to find answers on the internet, Apple are not very helpful as it was a third party item they have no training on (although purchased from Apple).
The only thing I have read is it may need to be on OS 10.6.5, I updated to 10.6.6 and/or because I installed the card before drivers. I have read that I need to sort out ‘Permissions’ but can’t find out how.
Any help would be greatly appreciated, I really need to get this thing working as I have a very expensive computer I can not use.
Thanks
Phil
Oh, one other thing, it is supposed to run two displays, one via display port and the other via DVI, but I am having no joy here either, and there seems to be no DVI male to MDP female adapter????

You are making it (sounds like to me) harder than it is.
You do not mention which ATI card, but you should use both side by side unless you have the 5870 which is using the two pci 6-pin power connectors on it.
With Mac OS people generally never need to delete drivers by hand.
ATI 57x0 and Quadro work better together. Or even ATI 4870 and GTX 285 in the past. Use the ATI for monitors and Quadro for CUDA and Mercury.
FYI for Quadro 4000 Mac Owners upgrading to 10.6.6:
Included in today's 10.6.6 related apple docs is one noting new Quadro 4000 owners need to Reinstall the Nvidia Quadro driver update after updating to 10.6.6.
To save you a lot of clicks (the doc links to the nvidia product page) - here's the page with the current (as of this AM) Quadro OS X 10.6.5 Driver page which still shows the 11/16/2010 driver date/v256.01.00f03. But the file I downloaded this morning is named "Retail_256.01.00f03v5.dmg" (28.9MB) - dated Dec 17th. The file I downloaded back in mid-Nov does not have the "V5" in the filename and is larger (37.3MB). I don't own this card and not dug into the pkg to see what changed (i.e. did they remove the extra kexts for other models perhaps?) but just a FYI.
http://www.xlr8yourmac.com/archives/jan11/010611.html#quadro4000
http://support.apple.com/kb/HT4499
http://www.nvidia.com/object/quadro-macosx-256.01.00f03-driver.html
Reinstall the 10.6.6 combo update manually is sometimes a good idea (some of us use only combo updates when it comes time to update OS X).
Here: http://support.apple.com/kb/DL1349

Mercury Playback Engine, CUDA, Quadro 4000, Not rendering

Hello,
I am having a problem with the Quadro 4000 card and Premiere CS6. Premiere detects the card but will not render certain filters and transitions.
I am running a Mac Pro 5,1 with Lion 10.7.5 installed.
2.4 Quad-Core Intel Xeon, 32GB Memory
The card shows up in the System Report
Chipset Model:    NVIDIA Quadro 4000
Type:    GPU
Bus:    PCIe
   Slot:    Slot-2
PCIe Lane Width:    x16
VRAM (Total):    2048 MB
Vendor:    NVIDIA (0x10de)
Device ID:    0x06dd
Revision ID:    0x00a3
ROM Revision:    3598
CUDA drivers are all up to date.
Nvidia tech support has been unresponsive.
I have reinstalled the card with no such luck for it working properly. The CUDA has never worked properly. I just did a complete clean reinstall hoping to fix the problem but that did not work either.
Thanks!

Yep that's the list, but updated since I last looked at it. Thanks for posting it.
When we first made the switch from FCP to Adobe Prod Premium I started editing with just the stock card in the MacPro. I new nothing about the Nvidia CUDA thing. This was CS5.5 and it was dog slow on the MacPro. Once I got the 4000, just for kicks I kept dropping 3-way colour corrector filters on a clip to see when it would turn from yellow to red. Without the CUDA card one 3-way filter turned it red, I finally stopped my test after a number of filters /CUDA as it just never turned red. At least until I dropped one filter that wasn't supported in CUDA.
I have no problem with dip or fade down/up to black as I mentioned, but with CS6 especially I find the timeline much more responsive without CUDA. At least until I start doing some basic colour grading. Even our mobile system, MacBook Pro 17" works really well with software only for MPE at least with fades/dips up/down to black, dissolves, lower thirds, that's about it. Once I add a filter I have to render, but I we don't use MPE hardware on the mobile system for now as it actually is worse with it turned on, sluggish scrubbing in the timeline, etc.
My very general workflow on the MacPro is to edit with only one sequence open and unless I'm doing a lot of graphics try and keep only Premiere open. We have an eSATA 4 drive RAID (0) and edit mostly H.264 footage now (used to be all HDV) from a Panasonic camera, a GoPro HD and 5d. So were are not taxing the system like some would, though the H.264 is a challenging codec in some respects as you know. We only have 12 gig of ram, but find that works fine for most of what we do. I will probably add more eventually as Motion just sucks it up, but don't use AE currently.
Sorry I'm rambling a bit, but one last thing. Don't know if this matters with your issue, but we always do a clean install when we update the OS. So we wiped the drive on the MacPro and installed Mountain Lion from scratch and, of course, everything else. Haven't done a lot of editing on this new OS yet as we were gun shy about this serious error crashing many were having and had been editing on the mobile system in 5.5 then 6.

Installing NVIDIA Quadro 4000 Questions

Sorry for the obviously silly questions
I have searched around and could not find an installation guide anywhere...
I am trying to install my new Quadro 4000 Card to speed up Premiere Pro CS5. Do I need to connect the power cable that came with the video card somewhere in The MAC Pro to get the card to display video ? Does the existing display port support an older Cinema Display, vintage 2008, or do I need to use the adapter that came with the package to light up the display ?

Do I need to connect the power cable that came with the video card somewhere in The MAC Pro to get the card to display video ?
Yes.
Does the existing display port support an older Cinema Display, vintage 2008, or do I need to use the adapter that came with the package to light up the display ?
You will need either single link or dual-link DVI adapter probably.
The install guide is right there on Nvidia.
And all the details that I posted a couple days ago on Feb 6th (Sunday):
FYI for Quadro 4000 Mac Owners upgrading to 10.6.6:
To save you a lot of clicks (the doc links to the nvidia product page) - here's the page with the current (as of this AM) Quadro OS X 10.6.5 Driver page shows the 11/16/2010 driver date/v256.01.00f03. But the file downloaded is "Retail_256.01.00f03v5.dmg" (28.9MB) - dated Dec 17th.
http://www.xlr8yourmac.com/archives/jan11/010611.html#quadro4000
http://support.apple.com/kb/HT4499
http://www.nvidia.com/object/quadro-macosx-256.01.00f03-driver.html
Reinstall the 10.6.6 combo update manually is sometimes a good idea (some of us use only combo updates when it comes time to update OS X).
Here: http://support.apple.com/kb/DL1349
From Nvidia:
Mac OS X Software Version Upgrade
Make sure your Mac Pro software version is 10.6.5 or greater. It is important that you check this first before you install the Quadro 4000 for Mac graphics board.
If your system OS X is not at 10.6.5 or later, you need to upgrade.
10.6.6: http://support.apple.com/kb/DL1349
Use the following procedure to get your system OS upgraded to 10.6.5.
1. Click on the Apple icon in the upper left corner of the screen and select Software Update...
2. Continue to install software updates until your system OS is reported to be 10.6.5 or later.
Mac Driver Upgrade
You will also need to install a driver package to be able to run your Quadro 4000 for Mac.
The driver package is included in the CD that ships with your product. Please follow the installation guide for further instructions. It is also available for download at the nvidia.com driver here.
Important: Both the Mac OS X Software version upgrade and the Mac driver upgrade must be completed before installing hardware.
Please note that the downloaded file will be a single file that includes both the graphics driver and the CUDA driver.
http://www.nvidia.com/Download/index5.aspx

Quadro 4000 - problems with antialiasing?

I've tried to make a search, but i can't find a solution
I've just installed my new Quadro 4000 for Mac. I use it with the HP Dreamcolor LP2480zx monitor.
But... the text (menu, icons, windows, etc) appear with no antialiasing.
At this level, the Quadro 4000 card seems to be pretty unusable. I get a better text display using the DVI output or DVI adapter rather than the Display Port, but I'm really disappointed
Maybe the problem is OSX doesn't support 10 bit for windowed desktop, so the DVI is better than the Display Port (10-bit) output
Is there a solution?

Thank you for your answers
I already tried to modify the values of "Turn off text smoothing for font sizes".. but it doesn't change anything. The text remains the same, either at 4, 6, 8, 12 size
As for the driver, there are no drivers for OSX!

Itunes doesn't recognize iphone sim card after installing io5

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Same problem with my 3GS :
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Here's one idea although it is for a DV6.
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Had this happen twice now.
Running a quadro 4000 card (brand new).
it's in sot 16x
setup is:
slot 1: 5770 ati
slot 2: quadro 4000
slot 3: sonnet 4ep
slot 4: RED ROCKET
i've had this happen twice now, once I was in resolve and it crashed.. booted back up and the quadro 4000 card wasn't showing up in profiler anymore. took it out, re seated it and then it was fine.
2nd time I was in preview lookign at some pictures and the computer crashed, causing the reboot and again, the card has vanished from profiler.
I'm on a job right now shooting RED so I don't require it but would like to get to the bottom of this, latest CUDA drivers installed. Is there some sort of software I can run to see if the card is kapoot? needs replacing?
thanks guys.
running 10.8.2 as well.
here's the log:
Interval Since Last Panic Report: 596030 sec
Panics Since Last Report: 3
Anonymous UUID: B0957BEB-F56F-AE5F-63FB-B7BA4CAA6F2E
Thu Dec 13 09:20:53 2012
panic(cpu 0 caller 0xffffff7f8da5543a): NVRM[0/6:0:0]: Read Error 0x0061002c: CFG 0xffffffff 0xffffffff 0xffffffff, BAR0 0xb0000000 0xffffff839e613000 0x0c0e80a3, D0, P0/3
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0xffffff838fd2bc30 : 0xffffff800ca1d626
0xffffff838fd2bca0 : 0xffffff7f8da5543a
0xffffff838fd2bd60 : 0xffffff7f8db52049
0xffffff838fd2bdc0 : 0xffffff7f8dda3a00
0xffffff838fd2bde0 : 0xffffff7f8db27520
0xffffff838fd2be00 : 0xffffff7f8dbde4db
0xffffff838fd2be70 : 0xffffff7f8da3d2ad
0xffffff838fd2bf30 : 0xffffff7f8d9fd68f
0xffffff838fd2bf60 : 0xffffff800ca3dcde
0xffffff838fd2bfb0 : 0xffffff800cab26b7
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com.apple.NVDAResman(3.0.4)[BC567F28-823E-3FB4-A726-F13C4041C44D]@0xffffff7f8d9f8000->0xffffff7f8dd05fff
dependency: com.apple.iokit.IOPCIFamily(2.7.1)[9901C237-547C-3B52-99DE-C4870A19E2B5]@0xffffff7f8cf89000
dependency: com.apple.iokit.IONDRVSupport(2.3.5)[86DDB71C-A73A-3EBE-AC44-0BC9A38B9A44]@0xffffff7f8d7be000
dependency: com.apple.iokit.IOGraphicsFamily(2.3.5)[803496D0-ADAD-3ADB-B071-8A0A197DA53D]@0xffffff7f8d787000
com.apple.nvidia.nvGF100hal(3.0.4)[BD1D9D06-4831-3F1B-B27F-7653B233C112]@0xffffff7f8dd06000->0xffffff7f8e030fff
dependency: com.apple.NVDAResman(3.0.4)[BC567F28-823E-3FB4-A726-F13C4041C44D]@0xffffff7f8d9f8000
dependency: com.apple.iokit.IOPCIFamily(2.7.1)[9901C237-547C-3B52-99DE-C4870A19E2B5]@0xffffff7f8cf89000
BSD process name corresponding to current thread: kernel_task
Mac OS version:
12C54
Kernel version:
Darwin Kernel Version 12.2.0: Sat Aug 25 00:48:52 PDT 2012; root:xnu-2050.18.24~1/RELEASE_X86_64
Kernel UUID: 69A5853F-375A-3EF4-9247-478FD0247333
Kernel slide: 0x000000000c800000
Kernel text base: 0xffffff800ca00000
System model name: MacPro5,1 (Mac-F221BEC8)
System uptime in nanoseconds: 2871531219379
last loaded kext at 2593001871676: com.apple.filesystems.smbfs     1.8 (addr 0xffffff7f8ef2d000, size 229376)
loaded kexts:
com.sonnettech.SonnetSATABlockStorage     2.2.9
com.nvidia.CUDA     1.1.0
com.aladdin.kext.aksfridge     1.0.2
com.paceap.kext.pacesupport.snowleopard     5.7.2b8
com.logmein.driver.LogMeInSoundDriver     1.0.0
com.sonnettech.driver.SonnetSATA     2.2.9
com.red.driver.redrocket     1.4.28
com.caldigit.driver.AHCIPatch     1
com.apple.filesystems.smbfs     1.8
com.apple.driver.StorageLynx     3.1.0
com.apple.driver.Oxford_Semi     3.1.0
com.apple.driver.LSI_FW_500     3.1.0
com.apple.driver.IOFireWireSerialBusProtocolSansPhysicalUnit     3.1.0
com.apple.driver.initioFWBridge     3.1.0
com.apple.driver.AppleFireWireStorage     3.1.0
com.apple.driver.AppleHWSensor     1.9.5d0
com.apple.filesystems.autofs     3.0
com.apple.driver.AudioAUUC     1.60
com.apple.iokit.IOUserEthernet     1.0.0d1
com.apple.driver.AppleUpstreamUserClient     3.5.10
com.apple.driver.AppleMikeyHIDDriver     122
com.apple.GeForce     8.0.1
com.apple.driver.AppleMCCSControl     1.0.33
com.apple.iokit.IOBluetoothSerialManager     4.0.9f33
com.apple.driver.AppleHDAHardwareConfigDriver     2.3.1f2
com.apple.driver.AppleMikeyDriver     2.3.1f2
com.apple.kext.AMDFramebuffer     8.0.0
com.apple.driver.AppleTyMCEDriver     1.0.2d2
com.apple.driver.AGPM     100.12.69
com.apple.iokit.IOBluetoothUSBDFU     4.0.9f33
com.apple.driver.AppleHDA     2.3.1f2
com.apple.AMDRadeonAccelerator     1.0.0
com.apple.Dont_Steal_Mac_OS_X     7.0.0
com.apple.driver.AppleLPC     1.6.0
com.apple.iokit.BroadcomBluetoothHCIControllerUSBTransport     4.0.9f33
com.apple.driver.ApplePolicyControl     3.2.11
com.apple.driver.ACPI_SMC_PlatformPlugin     1.0.0
com.apple.iokit.SCSITaskUserClient     3.5.1
com.apple.driver.XsanFilter     404
com.apple.driver.AppleFWOHCI     4.9.6
com.apple.driver.AppleFileSystemDriver     3.0.1
com.apple.driver.Intel82574L     2.3.0b4
com.apple.BootCache     34
com.apple.driver.AppleUSBHub     5.2.5
com.apple.iokit.IOAHCIBlockStorage     2.2.2
com.apple.driver.AirPort.Brcm4331     602.15.22
com.apple.driver.AppleIntel8254XEthernet     3.1.1b1
com.apple.AppleFSCompression.AppleFSCompressionTypeZlib     1.0.0d1
com.apple.AppleFSCompression.AppleFSCompressionTypeDataless     1.0.0d1
com.apple.driver.AppleUSBEHCI     5.4.0
com.apple.driver.AppleUSBUHCI     5.2.5
com.apple.driver.AppleEFINVRAM     1.6.1
com.apple.driver.AppleAHCIPort     2.4.1
com.apple.driver.AppleRTC     1.5
com.apple.driver.AppleHPET     1.7
com.apple.driver.AppleACPIButtons     1.6
com.apple.driver.AppleSMBIOS     1.9
com.apple.driver.AppleACPIEC     1.6
com.apple.driver.AppleAPIC     1.6
com.apple.driver.AppleIntelCPUPowerManagementClient     196.0.0
com.apple.security.quarantine     2
com.apple.nke.applicationfirewall     4.
Model: MacPro5,1, BootROM MP51.007F.B03, 4 processors, Quad-Core Intel Xeon, 2.8 GHz, 32 GB, SMC 1.39f11
Graphics: NVIDIA Quadro 4000, NVIDIA Quadro 4000, PCIe, 2048 MB
Graphics: ATI Radeon HD 5770, ATI Radeon HD 5770, PCIe, 1024 MB
Memory Module: DIMM 1, 8 GB, DDR3 ECC, 1066 MHz, 0x857F, 0x463732314755363746393333334700000000
Memory Module: DIMM 2, 8 GB, DDR3 ECC, 1066 MHz, 0x857F, 0x463732314755363746393333334700000000
Memory Module: DIMM 3, 8 GB, DDR3 ECC, 1066 MHz, 0x857F, 0x463732314755363746393333334700000000
Memory Module: DIMM 4, 8 GB, DDR3 ECC, 1066 MHz, 0x857F, 0x463732314755363746393333334700000000
AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0x8E), Broadcom BCM43xx 1.0 (5.106.98.81.22)
Bluetooth: Version 4.0.9f33 10885, 2 service, 11 devices, 1 incoming serial ports
Network Service: Wi-Fi, AirPort, en2
PCI Card: NVIDIA Quadro 4000, sppci_displaycontroller, Slot-2
PCI Card: NVIDIA Quadro 4000, NVDA,Parent, Slot-2
PCI Card: ATI Radeon HD 5770, sppci_displaycontroller, Slot-1
PCI Card: Sonnet Tempo SATA E4P, sppci_ide, Slot-3
PCI Card: RED Rocket, sppci_video, Slot-4
Serial ATA Device: Hitachi HUS724020ALE640, 2 TB
Serial ATA Device: Hitachi HUS724020ALE640, 2 TB
Serial ATA Device: WDC WD1001FALS-41Y6A0, 1 TB
Serial ATA Device: HL-DT-ST DVD-RW GH61N
Serial ATA Device: OWC Mercury Electra 6G SSD, 240.06 GB
USB Device: Keyboard Hub, apple_vendor_id, 0x1006, 0xfa200000 / 2
USB Device: Apple Keyboard, apple_vendor_id, 0x0220, 0xfa220000 / 3
USB Device: BRCM2046 Hub, 0x0a5c (Broadcom Corp.), 0x4500, 0x5a100000 / 2
USB Device: Bluetooth USB Host Controller, apple_vendor_id, 0x8215, 0x5a110000 / 3
USB Device: USB Laser Mouse, 0x046d (Logitech Inc.), 0xc069, 0x3d100000 / 2
FireWire Device: built-in_hub, 800mbit_speed
FireWire Device: Rugged FW/USB, LaCie, 800mbit_speed

anyone know why it reads up in 2 slots as well?

CS5.5 doesn't recognize my quadro 4000 card

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