CS5.5 hangs on P2 files that CS5 didn't

When importing P2 files to CS5, I had no problems. Since upgrading to CS5.5 my earlier projects hang on certain (P2) files until I restart premiere. I cannot import these files at all, but can separate them and copy in to premiere. This solution does not always work. Somehow cs5.5 does not handle the p2 files as well as cs5 did. Any suggestions?

Any suggestions?
The usual: Trash Pr Prefs (hold option/alt while launching). Reinstall app if all else fails. 5.5 doesn't have an inherent problem with P2 on my system.
However, I have had problems with P2 files that were corrupted when copying from the card to an external drive. They seem to be sensitive to that, especially with a simple Finder copy where the CONTENTS folder is dragged from the card to a disk. Best practice is to use a utility that does a verification, to ensure a byte-for-byte copy is made.
And, I've also had a situation where FCP7 could import P2 where Pr couldn't. In that case, I just transcoded via Log & Transfer to Quicktime, and brought them into Pr.

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I have converted most of my windows media files to itunes. However I had to close it down about 3 quarters of the way through. It then processed the album art. How can I convert the files that it didn't finish doing the first time? thanks

Hi there,
hope you can help me. I helped my sister convert her window media files to itunes and set up an account for her. Unfortunately her computer is really slow and it was really late and we had to turn it off. It processed some of the album art for the files that it had converted. However, some songs were not converted and because there was quite a few left, I don't really know which ones did not get converted as I selected all of the folders. How do I find out which ones I have left to convert and put the rest of the songs onto itunes for her please? Or are they on the itunes still as they showed up initially on itunes in the list to be converted.
Thank you!

You could convert them all again and then dedupe, or use a Windows search to reveal all the WMA files and then try to work out which still need to be converted. If you're lucky iTunes would have processed the imports in alphabetical path order so it would just be a matter of working out where it had got up to...
tt2

I mistakenly deleted the files that allowed for the restore last session tab on homepage; how to reinstall?

I was cleaning up desktop and deleted a firefox file that I didn't recognize....it ended up being the one that allows for opening up the previous session

I have no idea how/why it was on desktop....and I emptied the recycle bin already! I was just trying to get organized a bit and clean up clutter...but I did use that feature almost daily, as it helped me to just close up the computer in the evening without worrying about getting to all the work the next day, as I would now immediately remember what I was doing!

Adobe Media Encoder CS5 hangs when adding files of varying HD resolutions.

I've seen questions similar to this related to CS4 but never explained very well, and my CS4 for mac worked fine. I am unsure if this is a new problem or a windows specific problem but here is the situation, if you need more information I will gladly provide it.
For the past week or so I have been encoding 1920x1080i mov files (h.264/aac) to 1280x720p (vp6/mp3) flvs. When I stick to that single HD format in the AMC processing que everything works great. However, when I add older HD content into the AMC que, content with non-standard presets, the program hangs. I tried to import about 15 files last night and the program just sat there all night in a '...NOT RESPONDING' state. The video's have different audio and video settings and it's little difficult to pinpoint exactly what they were. Some are 1440x1080, some are 1280x900, some have PCM audio some of mp3.
Now I temporarily resolved this issue by simply using cs4 master on my mac pro which worked great. However I have noticed a huge speed increase in CS5 64bit AMC. It takes 2-3 hours to encode 1 flash video on my mac pro (dual quad core xeon 2.9Ghz/32GB ram) with CS4. It takes ~20 minutes on my windows 7 station (single core 2 quad 3Ghz/8GB ram) with CS5.
How to replicate:
If I drop a single file into the AMC CS5 que, regardless of the resolution, frame rate, or sound codec; it will import. If I then add another file with a different resolution AMC will hang and become non-responsive. It never crashed but I can't wait 12+ hours to see if it accepted a job or not. As I said before this problem was not observed on CS4 for mac - it worked flawlessly, albeit a little slow.
Software used:
Adobe Media Encoder CS5 windows 64bit
Adobe Media Encoder CS4 mac 32bit
System specs:
Windows 7 home:
Core 2 quad 3Ghz
8GB ram
80GB SSD x25-m
nVidia Quadro 580
OSX 10.6.3:
Dual Xeon 2.99Ghz
32GB ram
4 7200 disks in 4TB raid 0
Radeon HD 2600
Matrox MAX h.264 compressor card
Any advice on this situation would be greatly appreciated. Thank you for your time
-Michael Emanuel

Hi Michael,
Sorry to hear you're having problems with Adobe Media Encoder. I'd like to get some more information about the problem so I can better understand your workflow, and potentially try to recreate the problem. For what it's worth, I often import files of different resolutions without any problem, so I want to find out what's different about how you're using AME.
Apologies for the long list of questions; the small details can be important.
-- After you import the first file, what else do you do in AME? Change the preset? Change the settings? Change the output destination?
-- What are the properties of the files that are causing the problem? You said it happens on "non-standard" files, but can you describe the specifications for one or more files that cause the problem? Please include file type, length, frame rate, frame dimensions, field order (if applicable), alpha mode (if applicable), and audio type and rate. If you know more the bitrate, both video and audio, that would be nice, too.
-- If any of the files are small enough, could you post a couple online that I could try on my machine?
-- How were these files generated? What application created them?
-- Where are the files stored? A local drive, a network drive, a removeable drive (USB or Firewire), etc.?
-- Which Adobe application or suite do you have installed? AME a limited set of options if you're using Flash or Web Premium compared to Master Collection, Production Premium, Premiere Pro, or After Effects.
-=TimK
-=Adobe Media Encoder QE

Does photoshop cs6 not save over files that are also open in cs5?

I started a project in CS5, saved it, left it open, then opened the same file in CS6. Then I started steadily working on the file in CS6 for about 20 minutes. I saved frequently while working in CS6. Then Photoshop crashed, I believe because I had several smart objects open at once. However, when I checked the file I had been saving, it was still in an identical state to when I stopped working on it in CS5. Not only that, but the "recovered file" was about 10 minutes behind in CS6.
This is really frustrating.

I don't know what went wrong for you but you are correct that it's normally possible for CS6 to save over a file that's open in CS5, and vice versa, and the same thing is possible with many other apps.
Furthermore, some apps watch for changes being made to a file which they have open and will automatically update the version of the file which they hold in memory with the modified version that another app has written to disc.
Of course, there are apps, databases for example, which do lock files which they have open.
None of that helps you, but just letting you know that you weren't wrong to expect your work to be saved.

Can't open7z file that cam with cs5 upgrade

Unable to open a 7z read me file that cam with Photoshop cs5 upgrade.?

There were two files. A small EXE and the larger 7z file. You need the EXE file that accompanies the 7z file to start the decompression of the 7z file.

Soundbooth (CS5) fails to load a set of .aif files (that other programs can happily open)

Soundbooth is failing to open a set of .aif files, has anyone had a similar problem? I have tried loading these .aif files in other programs, but every program in CS5 fails to open them.
Does anyone know why this is happening, have any similar experiences or know if and when this is going to be resolved?
Considering I paid for this I am very disappointed that I've been having so much troubles loading aif and wave files that so many other programs open without any issues - and I've not heard a word in response to my actual problem that I have been reporting on for a few months now.

ADDENDUM:-
When I say "I have tried loading these .aif files in other programs", I mean outside of CS5, and they open the files without any trouble.

Server allows overwriting files that are open by other users.

We're having a problem with Snow Leopard Server not warning a user when they attempt to overwrite a file that is open by another user.
Running Snow Leopard Server 10.6.8 on an Xserve with an Xserve RAID. Have about 25-30 Mac clients, running 10.6.8 or 10.7.3. Users running Adobe CS5.5
Here's the scenario:
User edits a file in InDesign, then saves a PDF of that file to the server. The user's supervisor reviews the file, and perhaps adds comments to it, but not necessarily.
The user edits the ID file again, and saves a new PDF over the old one. When we were running Server 10.4.x, the user would have been warned that the PDF file was open by another user, and would have been prevented from saving. Under SL Server, no warning takes place, and the file is overwritten.
At this point, a couple of things can happen.
1: The new file is written, and the changes can be seen by the user. The supervisor's computer does not see the new version of the file. Quicklook and opening the file into Acrobat 10 will still show the old file. Disconnecting and reconnecting fixes this.
2: The new file is written, but it is corrupted, and not openable by either party. If neither one opens the file right away, this could go unnoticed.
I've tested this scenario between two Lion machines, and the "file-open" warning occurs like it should.
Is there a setting in SL Server that I need to look at, or is this a bug?
Our short-term fix is to have the user always save to a new filename. This can work, but it's cumbersome.

We're having a problem with Snow Leopard Server not warning a user when they attempt to overwrite a file that is open by another user.
Running Snow Leopard Server 10.6.8 on an Xserve with an Xserve RAID. Have about 25-30 Mac clients, running 10.6.8 or 10.7.3. Users running Adobe CS5.5
Here's the scenario:
User edits a file in InDesign, then saves a PDF of that file to the server. The user's supervisor reviews the file, and perhaps adds comments to it, but not necessarily.
The user edits the ID file again, and saves a new PDF over the old one. When we were running Server 10.4.x, the user would have been warned that the PDF file was open by another user, and would have been prevented from saving. Under SL Server, no warning takes place, and the file is overwritten.
At this point, a couple of things can happen.
1: The new file is written, and the changes can be seen by the user. The supervisor's computer does not see the new version of the file. Quicklook and opening the file into Acrobat 10 will still show the old file. Disconnecting and reconnecting fixes this.
2: The new file is written, but it is corrupted, and not openable by either party. If neither one opens the file right away, this could go unnoticed.
I've tested this scenario between two Lion machines, and the "file-open" warning occurs like it should.
Is there a setting in SL Server that I need to look at, or is this a bug?
Our short-term fix is to have the user always save to a new filename. This can work, but it's cumbersome.

I want to create a "batch file" that will copy files from one folder into another, overwriting what is currently in there.

I've got a game that has a folder with Saved Games (Okay, it's Minecraft). I don't always have my external drives because I take my Mac Mini from my house to my friend's house and of course back after we finish playing.
There are times where I want a back up so that if something happens we can restore it as easily as possible.
What I've been doing is copying the particular saved game and pasting it to my desktop, replacing the new backup over the old backup. I'd like to be able to create a "batch file" so that I can just double-click on it and it will copy and paste overwriting the old version.
Since this is being automated I've been thinking. It would be nice to have 10 backups which I would like to have numbered from 1 to 10 (and not 0 to 9).
I'd like the batch file to delete backup 10 then rename backup 9 to 10 and 8 to 9 and so forth until backup 1 becomes backup 2 and then my live copy then gets copied to my desktop. I guess that one really doesn't need a number after it. It can have the exact same name.
Don't worry about automating the restore. I just want the backup part of it automated. I'm not a UNIX guy but I've tried to figure it out and it is just not working. So ... if someone out there can reply with a solution for me that would be great.
Extra credit for automatically compressing the backups with the built in compression utility so my backups use less space.
Thanks in advance.

I have another psd (adjustment_layer.psd) file that only has one layer, and it is an adjustment layer. .
That is possible. An adjustment layer must be over a layer. The layer that it is over can have its visibility off but there needs to at least two layers in your (adjustment_layer.psd) file. For you can not have and adjustment layer without a layer to adjust.
Are all your PSD file the same in size x px by y px at z DPI?
It would be easy to create an action just to add the adjustment layer you want if your (adjustment_layer.psd) file adjustment layer, layer mask is a reveal all or hide all mask. You can Batch the action or use the Image processor script and have it include your action that add the adjustment layer you do not need to write a script.
I would also record that action to add the adjustment layer clipped to the layer below. There is a bug in CS4 and CS5 Action Player. Actions that have recorded adding adjustment layers to be applied to all layers below may play incorrectly. You will have to pay to get a fix for this bug for Adobe is not going to apply a fix the the current releases of Photoshop. The bug is so far slated to be fixed in CS6 time will tell.

How can I edit an InDesign file that contains right-to-left text (arabic, hebrew...) with InDesign CC?

With previous CS versions, there was a special ME (middle east) version of InDesign that had all the necessary right-to-left functions. Is there a CC ME version, or is there another solution?

So this comes at no extra cost to the CC subscription?
Yes
And can it open older files that were created with Indesign CS5 ME for example?
Yes
Add to that you can also download and install indesign cs6 version
Download InDesign CS6 from CC
http://forums.adobe.com/message/5485418#5485418

This is an Adobe Illustrator File that was saved without PDF Content.

Hi everybody,
I'm working in illustrator CS6 and I am trying to save my file as PDF. However I can't seem to do it.
I save the file as an ai. file and click the "Create PDF Compatible File" option. Then when I click >save as >and opt for the PDF version and click save the PDF file comes up with no images and just the .....
This is an Adobe® Illustrator® File that was
saved without PDF Content.
To Place or open this le in other
applications, it should be re-saved from
Adobe Illustrator with the "Create PDF
Compatible File" option turned on. This
option is in the Illustrator Native Format
Options dialog box, which appears when
saving an Adobe Illustrator le using the
Save As command.
This hasn't happened before when saving to PDF previously. If you could offer any help or advice I would much appreciate it.
Cheers
R

Rosie,
This is seriously weird: even if you have Create PDF Compatible File unticked you should be able to Save As PDF.
There may be something corrupt, so the list may be worth trying:
The following is a general list of things you may try when the issue is not in a specific file, and when it is not caused by issues with opening a file from external media, see below. You may have tried/done some of them already; 1) and 2) are the easy ones for temporary strangenesses, and 3) and 4) are specifically aimed at possibly corrupt preferences); 5) is a list in itself, and 6) is the last resort.
If possible/applicable, you should save current artwork first, of course.
1) Close down Illy and open again;
2) Restart the computer (you may do that up to at least 5 times);
3) Close down Illy and press Ctrl+Alt+Shift/Cmd+Option+Shift during startup (easy but irreversible);
4) Move the folder (follow the link with that name) with Illy closed (more tedious but also more thorough and reversible), for CS3 - CC you may find the folder here:
https://helpx.adobe.com/illustrator/kb/preference-file-location-illustrator.html
5) Look through and try out the relevant among the Other options (follow the link with that name, Item 7) is a list of usual suspects among other applications that may disturb and confuse Illy, Item 15) applies to CC, CS6, and maybe CS5);
Even more seriously, you may:
6) Uninstall (ticking the box to delete the preferences), run the Cleaner Tool (if you have CS3/CS4/CS5/CS6/CC), and reinstall.
http://www.adobe.com/support/contact/cscleanertool.html

Why does Dreamweaver upload a blank page when i "put" a .php or .html file that I just edited. It's

Why does Dreamweaver upload a blank page when i "put" a .php or .html file that I just edited. It's like Dreamweaver isn't putting the complete file. So when i check my work (refresh the page), it is now blank. This happens about 50 percent of the time and can occur with any of the websites I maintain. (If I pull out my macbookpro, i can edit and upload the page, but the screen is smaller and i would rather be at my desktop). I am using CS5 on a MacPro, operating system 10.7.5.

I've never heard of that type of error before. If it were happening to me, here are a few things I would do...
Verify it's DW
     Download Filezilla (free and very nice in reality) and make sure it uploads correctly from there to rule out connection issues
Rebuild Site Cache
     From the Files window of your site, click the menu and go to Site > Recreate Site Cache
Delete DW File Cache
     If the above does nothing, I'd kill my DW Cache File: http://forums.adobe.com/thread/494811
Uninstall, clean, reinstall
     Uninstall the program, use the cleaner tool here: http://www.adobe.com/support/contact/cscleanertool.html to kill everything (Adobe leaves behind things that are picked up again in a normal uninstall/reinstall) then reinstall it.

Nas on airport extreme not recognized by time machine. same nas was previously used as time machine backup on different airport extreme. are there any configuration files that i can delete to fix this problem ?

nas on airport extreme not recognized by time machine. same nas was previously used as time machine backup on different airport extreme. are there any configuration files that i can delete to fix this problem ?

Time Machine has been working just fine, but in the last week or two it has given up the ghost. I reset the connections to the drive, and it will basically save a few bytes of data and then hang.
Although Apple originally announced, prior to the release of the first 802.11n AirPort Extreme Base Stations (AEBSn), that it would support Time Machine backups to AirPort Disks, they removed that option before they did finally release the base station for sale.
Since then, Apple has posted (as you have noted) that they DO NOT support Time Machine backups to AirPort Disks. As far as I know, they have not changed from that position and those who do these backups find that they become corrupted over time. Sorry, but it sounds like you just confirmed that for yourself.
1) Has one of the recent updates either on the AE (firmware) or OSX disabled this function?
No. Again, this feature has never been supported by Apple for every generation of AEBSn released.
2) Are there any changes I can make to get this working again?
If your data backups are critical to you, then you will want to use a different solution for your Time Machine backup destination drive strategy. I would suggest that you connect your WD My Book directly to your Mac in the mean time.
Your other options would be to either use a Time Capsule (which interestingly does support TM backups to AirPort Disks) or a non-Apple solution like the Drobo FS or HP MediaSmart server.

Slow access to files that are already being opened by another user

HI,
A client has a Windows 2008 server setup with Windows 7 workstations. When a user opens a document (docx, xlsx etc) on the server it opens without an issues. If a second user tries to open the same file that the first user is in, the second users
computer hangs for about 2-3 minutes before bringing up the 'another user in accessing this file' box. This is happening with every file type and with any user.
Any ideas?

Hi,
Do you mean that only the office files have the issue or all file types have the issue? Please refer to the thread below to troubleshoot the issue:
File Server Role: Slow access for "opened files" and slow Explorer browsing
http://social.technet.microsoft.com/Forums/windowsserver/en-US/3b73f5c3-9f6b-4270-bef3-14c14137e734/file-server-role-slow-access-for-opened-files-and-slow-explorer-browsing?forum=winserver8gen
Regards,
Mandy
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I cannot install flash builder 4.6. Installation hangs while unpacking files

Below is the information from the event viewer. I am using Windows XP SP3. I don't know, but I wonder if it has something to do with our roaming profiles. The place it seems to be trying to unpack to is \\EssexHQVM\Desktops$\user.name\Desktop\Adobe Flash Builder 4.6 Installer, which has a special character in it. I can't find any way to have the file unpack to another location, it doesn't prompt for a location.
Event Type:
Error
Event Source:
Application Hang
Event Category:
(101)
Event ID:
1002
Date:
12/9/2011
Time:
10:56:55 AM
User:
N/A
Computer:
MIKESHOST
Description:
Hanging application FlashBuilder_4_6_LS10.exe, version 1.0.1.2, hang module hungapp, version 0.0.0.0, hang address 0x00000000.
For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.
Data:
0000: 41 70 70 6c 69 63 61 74   Applicat
0008: 69 6f 6e 20 48 61 6e 67   ion Hang
0010: 20 20 46 6c 61 73 68 42     FlashB
0018: 75 69 6c 64 65 72 5f 34   uilder_4
0020: 5f 36 5f 4c 53 31 30 2e   _6_LS10.
0028: 65 78 65 20 31 2e 30 2e   exe 1.0.
0030: 31 2e 32 20 69 6e 20 68   1.2 in h
0038: 75 6e 67 61 70 70 20 30   ungapp 0
0040: 2e 30 2e 30 2e 30 20 61   .0.0.0 a
0048: 74 20 6f 66 66 73 65 74   t offset
0050: 20 30 30 30 30 30 30 30    0000000
0058: 30                        0

So, the best solution that I have come up with, which is a poor solution, is to run the .exe file on a machine that is not connected to our network and wait for the files to unpack. Then copy the files to a thumb drive and move them to the computer that I work from. I can then install Flash builder with no problem.
This is a kludgy work around that ought not be. How hard is it to have the unpacking routine prompt for a location? That would allow me to give it a location to unpack that would not cause a hang up. Or, failing that, why not unpack in the same location as the file that is doing the unpacking? Then I could simply place the file in a good location and let it run.

CS5.5 hangs on P2 files that CS5 didn't

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