CS5.5 Installation and Lion

It had been puzzling me why CS5.5 would install on Snow Leopard but not Lion. It wasn't until I installed Flash on my Mac Mini to watch a video on the BBC website that got me thinking that there is nothing wrong with the CS5.5 Installer.
You need to make sure of the following:
Flash Player is version 10.3. Flash Player now appears in System Preferences where the default option is automatically check for updates.
Adobe Air is version 2.7.1
Java Runtime installed.
Then run the installer. CS5.5 will then install on a Lion installation.
Hope this helps everyone. If Steve or Bob can confirm that would be fantastic.
Andy

I loaded 5.5 and had problems with AI and InDesign locking up when they weren't in use. I have to go to force quit over and over again as I worked between the programs.
So, I uploaded Lion and the same problem exists, but now it's also bombing at times in Photoshop. I'll perform an action and I go into terminal swirling clock mode.
I guess I'm the only one with the problem since there's no account of bombing issues.
Anyone have a solution?

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Photoshop CS5.1 and Lion Server (MacMini Mid 2011)

Hello community,
I have a very big problem using Photoshop CS5.1 (Mac Mini Server-Edition Mid 2011, Lion 10.7.2) - there are several mouse-pointer issues when I try to work with brushes or stamps. Depending on the size of the brush it's not shown the correct way. The icon does not show the brush itself and when I try to use the brush the mouse pointer is not the center of the brush but the uper left corner. If I zoom into the image it's possible that the same brush is working the way it should be but if I zoom out the brush does not work again. The issue seems to depend on brush size and zoom-factor of the image.
My idea for better understanding of the problem was to record the screen activity with QuickTime. I did but as I watched the recorded photoshop activity looked perfect (allthough it did not as I recorded the actions). Now I recorded the screen activity with a movie camera, just to show, what's wrong here. Please excuse the not so perfect video quality...
http://www.youtube.com/watch?v=ZzLJFDOWLWo
It's annoying.
Very similar problem in Lightroom, mouse pointer do not work the correct way depending on brush size (brish icon is not shown in image depending on size).
Adobe does not offer support for the Server-Edition. Apple does not allow to install 10.6 on Mac Mini Mid 2011 (on my MBP Early 2011 PS CS 5.1 runs without such problems). Something's going wrong here.
I need a solution, Photoshop CS5.1 is not useable under 10.7.2 Server. Anyone may help?
Thank you.
André

Hello Doug,
thank you for your answer. First of all: Adobe says that it's an Apple problem. Apple says that I'm not allowed to install any other OS than Lion Server on my machine - even the "normal" Lion OS seems to be not allowed.
For me as a customer this situation is not very satisfying - I try to run a 1500$ software suite on a 1000$ Apple computer and it does not work, but nobody even tries to solve this issue. Adobe offers no support, Apple offers no bug fixes.
This problem, btw, also appears when a MacBook Air is used. Even some MacBook Pros seem to be unable to run Phootshop CS5.1 under Lion. For me this does not look like an Lion server-issue.
André

CS5 Installation and Update issues

I am trying to re-install Photoshop CS5 onto my Win 7 Ultimate System. I know from previously installing it several years ago that there was an issue with installing it with Adobe Raeder on a system. Something to do with folder location issues. I have tried re-installing CS5 and it does install (apparently Reader issue solved(?)). Both 32bit and 64bit seem to install ok. I can open Photoshop and access the program.
Problem: When I try to do updates for the software, that are available, they download and then hang on install. The Adobe installer stops responding and nothing installs.
Could someone pleas assist me with this issue.
Thank You
System Information:
Win 7 Ultimate 64 bit, Service pack 1 and updates installed.
8 Gigs of system memory
1 Terabyte main drive - Photoshop location.
75 GB partion on seperate drive for Photoshop Cahe.
Nvidia GTX460 with 1GB memory
332.21 Nvidia WHQL driver

http://www.adobe.com/support/downloads/product.jsp?product=39&platform=Windows
Have you tried manually updating?

How do I view and disable unwanted crap in the CS5 installer

I'm running the trial installer, and I noticed Adobe has become even more creative with hiding away all its silent-and-utterly-unnecessary payloads. In addition to defining required components in the proxy.xml files like for CS3 and CS4, there's now also a "Media_db.db" SQLite3 database with all payloads and dependencies that needs to be modified... and in the mean time no one bothered to actually fix the installer to offer us ways to not install things we don't want in the slightest.
To adobe in general: I want to install what *I* want to install, not what you want to install on my computers. I don't want AIR, and Media Player, and your own flavour of a JRE, and... well basically of the 1.5Gb your Photoshop CS5 installer wants me to install, I only need 500Mb (namely: photoshop, cmap, type support, xmp and the required fonts and color profiles). How do I turn the rest of the payloads off?
Can we get someone who wrote the installer for this -quite frankly wonderful- program on the line so that they can tell us all how we can actually control the install process so that it does NOT install all the stuff Adobe wants to force onto our systems?

Hello. I’m the engineering manager for the Creative Suite and also responsible for the installation technology.
There’s lots of topics here, so let me try to address them one at a time.
First, our guiding principle for CS5 installers was to fix the top call generators for CS4 so that the installer succeeded more frequently. In addition, we made some significant architectural changes to better enable volume deployment scenarios. There is still a long way to go before the installers are perfect; but, gauging from the overall number of customer escalations over the past days since shipping we did succeed at dramatically reducing the number of customer escalations. Volume deployment tools are not yet released and we’ll see if those help volume deployment scenarios shortly. I’m not sure from where you heard the installers were going to be revamped from the bottom up. That’s never been the plan.
Adobe has become even more creative with hiding away all its silent-and-utterly-unnecessary payloads
The intent is to make the most common installation scenarios very simple, with a second goal to give the user as much configurability as we safely can. We’re not actually *trying* to hide anything. You can find the list of payloads and their use here:
http://blogs.adobe.com/OOBE/2010/05/cs5_payloads.html
The actual way that dependencies are determined is that each product lists its own subcomponents and how strong of a dependency that product has on each subcomponent. Subcomponents that are deemed “Critical” or “Required” do not show up as deselectable. Subcomponents that are “Recommended” or “Optional” do show up as deselectable. It sounds like the root disagreement here is the definition of what payloads should be Critical or Required vs. Recommended or Optional. Here’s the definition of the different dependency levels:
Critical –The product will not successfully launch without this payload.
Required - Without this payload the product’s primary functionality will not work as expected. The trick is defining what “primary functionality” means. Each product defines this on their own.
Recommended – Tertiary functionality does not work if this payload is not deployed.
Optional – There is no interactivity between the component and the product. Not installing the component should not adversely affect the product.
For Photoshop CS5, the installer includes six Recommended or Optional payloads: Extension Manager, ExtendScript Toolkit, Device Central, AIR, Media Player, and Fonts Recommended. Deselecting any one of them should result in that component NOT being installed. I just ran the Photoshop CS5 installer on a Windows XP system after deselecting each one of those six components and verified that indeed none of them were installed. (Note, I already had AIR on the system so I cannot really verify that AIR didn’t get installed in this particular install instance.)
Even deselecting all six leaves almost 1.5 GB to be installed. One could easily argue that many payloads marked as Critical or Required should instead be Recommended, such as Bridge. You have a valid point there.
The JRE point is an interesting one. In CS4 there were multiple copies (6, if memory serves) of the JRE being installed. Customers (and I) just didn’t know about it. Many different products just included the JRE as part of their product folder. In fact, Dreamweaver still does this today. We’ve pulled the other copies into one common payload. So now there are only two copies of the JRE being installed, the common one and the Dreamweaver one. The reason we tried to reduce the number of JREs installed is to reduce the cost in disk space to the customer as well as be able to more adequately address security vulnerabilities if one should occur within the JRE. These are all just normal JREs from Sun and haven’t been tweaked in any way; but, we need a known version to ensure the products keep running properly. If we just leverage the system version (on Mac) or a common version across the system (on Win) then we’ve encountered numerous customer escalations when the JRE is updated on that system.
Bridge in the Suite install case is also interesting. Because Photoshop has a Required dependency on Bridge, if you deselect Bridge with another product but then have Photoshop selected for install then Bridge will still be installed.
Can we get someone who wrote the installer for this -quite frankly wonderful- program on the line so that they can tell us all how we can actually control the install process so that it does NOT install all the stuff Adobe wants to force onto our systems?
I’ll try to dig up some instructions. Using the upcoming enterprise deployment toolkit is one method; but, that’s not going to be available for at least a few more weeks. It may take a few days to post instructions since we have to test the instructions before posting them. Note also that the product teams have not tested any configuration where the Critical and Required payloads are not installed, so the products may not function properly.
When I do get the instructions I’ll post them at this blog:
http://blogs.adobe.com/OOBE/
Thanks,
--Eric ([email protected])

CS5.5 and OSX 10.9.4: Most applications will not launch even after uninstalling and reinstalling the Creative Suite 5.5. After my 2011 MacBook Pro 17 died, I had to purchase a new MacBook Pro 15 to replace it. I performed a Time Machine installation from

CS5.5 and OSX 10.9.4: Most applications will not launch even after uninstalling and reinstalling the Creative Suite 5.5. After my 2011 MacBook Pro 17 died, I had to purchase a new MacBook Pro 15 to replace it. I performed a Time Machine installation from that 2011 machine, and only Distiller and Acrobat would launch (none of the rest of the creation apps). So I ran the CS5.5 installer, uninstalled, then reinstalled, producing the same result. When I try to launch, nothing happens. What next?

Try...
Adobe Creative Suite Cleaner Tool
helps resolve installation problems for CS3 thru CS6 and for Creative Cloud
http://www.adobe.com/support/contact/cscleanertool.html

I want to wipe my computer clean and start with a new installation of Lion

My MBP has been acting strange. I want to wipe it completely clean and start with a brand new installation of Lion. How do I do that? I know I can access the recovery partition by pressing 'Command+r' during the boot process. However, do I need to use the disk utility option first and erase my internal hard drive? Then do I use the new lion instal option?
Or if I choose the new lion isntallation from the recovery partition, does it erase my drive first?
-jon

What error?
The sync is one way - computer to iphone. The only exception is itunes purchases. File>Transfer Purchases
It has always been very basic to always maintain a backup copy of your computer. Have you failed to do this?

CS5 work with Lion, CS4 and earlier versions do not!

Does CS5 work with Lion because CS4 does not!

Further information, I have downloaded FireFox 3.6 which I run via Terminal, this works correctly with all the IP addreses I wish to access.
My LapTop has the same problem, I'll add 3.6 to that.
regards,
David.

Problem with installation and activation

Hi, I have a problem with the installation of Adobe Muse.
I had a free 30-days trial, when it was over I bought the product ($ 13 per month),
I installed the program again and I see the same window with the finished Trials
and it requires a serial number and does not allow to enter the program.
I installed the program on your PC wife without any problems, but I can not install it on a laptop.
I have a laptop with Windows 8 operating system.
What I've done:
1. Uninstalled the free program,
2. check the connection to the Internet,
3. has installed a new program from the official website adobe.com,
4. Remove the line for the activation of the hosts file and resave the file,
5. turned off the brandmower,
6. rebooted.
I can't get support for a 3 days, is it the most terrible support I've ever seen? I dunno
Please help me at [email protected]

I guess this stuff helps me
http://helpx.adobe.com/creative-suite/kb/cs5-cleaner-tool-installation-problems.html
2014-08-07 20:07 GMT+07:00 Дмитрий Броский <[email protected]>:
thanx
>
2014-08-07 18:18 GMT+07:00 Prabhakar.Kumar <[email protected]>:
problem with installation and activation created by Prabhakar.Kumar
>> <https://forums.adobe.com/people/Prabhakar.Kumar> in *Help with using
>> Adobe Muse CC* - View the full discussion
>> <https://forums.adobe.com/message/6619532#6619532>
>>

I am running windows 8.1 and I have purchased PS Elements 13 on DVD but Icannot install the Software, I get as far as 2% on the installation and I get an Exit Code 15 with ERROR; Media DB Error : 6

I have also started my PC in safemode with Network enabled, as recommended by adobe, but to no avail! I just get to the 2% installation stage again, with the same error.
I have checked all the system requirements, all is OK. I am not a techie, I just like photography! but it now seems to me that Adobe like making the simple installation of a software programs impossible for normal computer users, can any body help or offer a simple solution! or do I have to return my software to seller again!

Installation and launch log errors | CS5, CS5.5, CS6, CC -
https://helpx.adobe.com/x-productkb/global/installation-launch-log-errors-creative.html

Hi! I work with Photoshop/Premiere Elements 10 on my snow leopard (10.6.8) without problems since years. Now I want to move over to the new MacBook Pro (and lion 10.7.5) but only Photoshop runs on it, every Premiere version (I downloaded Elements 12 and f

Hi! I work with Photoshop/Premiere Elements 10 on my snow leopard (10.6.8) without problems since years. Now I want to move over to the new MacBook Pro (and lion 10.7.5) but only Photoshop runs on it, every Premiere version (I downloaded Elements 12 and further more) stops installation and shows Installation ERROR: ASU has quit unexpectedly, Media DB Error: 18. Please help!

run the cleaner and retry installing per, Use the CC Cleaner Tool to solve installation problems | CC, CS3-CS6

My New Retina MacBook Pro crashes during installation and cannot turn back on?

My New Retina Display MacBook Pro suddenly just crash all of a sudden during installation, it happened when in a white background ther is a Lion image at the center and a progress bar at the bottom. The MacBook cannot be turned back on after this crash!!!! Does anyone has the same problem?
P.S. I had connected to a power cable during installation and didn't touch it at all during installation.

Similar problem here. Using the new Macbook Pro with Retina Display, happily for a week. Tonight it suddenly died, turned itself off, that is. I couldn't turn it back on now.... Very frustrating. Any solution except for bringing it back to the Apple store?

Dual boot machine- snow leopard and Lion

It appears I will need to set up one of my machines as dual boot, containing partitions for Snow Leopard and Lion. The reason is that Quicken is NOT compatible with Lion, and will apparently never be. Intuits "solutions" are to go to other, far less capable software, or not upgrade. Which, of course means, NEVER upgrade again.
So, I think my best solution is to set up a partition for snow leopard and one for Lion. How do I go about this? Size of partition. How to partition? Which boot disks do I use to do this?
Any help is much appreciated.

Ok, I just got done doing this yesterday so I can lay it out for you.
1: Copy all your user files to a regular external drive and disconnect.
2: Carbon Copy Cloner your 10.6.8 setup to another blank HFS+Journaled external drive and disconnect.
3: Hold c and boot off the 10.6 installer disk and erase your entire boot drive in Disk Utility (under the Utilities menu) format HFS+Journaled (default) of course.
4: Quit and install 10.6. Setup with the same user name as Snow. Run the 10.6.8 Combo Update. Then Software Update.
http://support.apple.com/kb/DL1399
5: Use the MacAppStore to download Lion, BUT DO NOT INSTALL yet! Cancel it and click on the Installer and select "Show in Finder" follow these instructions to make boot DVD's and dmg images of Lion installer.
http://www.eggfreckles.net/tech/burning-a-lion-boot-disc/
6: Once you do that, then Install Lion. On a pristine 10.6.8 with no third party programs or other BS it should go perfectly. Check it out that it's stable just in case or else hold command r and boot into the Recovery Partition and redownload/install again.
7: Once that's done and Software Updated, run Bootcamp and create a Windows partition larger than your 10.6.8 clone naturally. The size is up to you to decide. Cancel the Bootcamp when the partition is created.
8: Hold Option and boot off the 10.6.8 clone with all your stuff and programs, use Disk Utility to change the "BOOTCAMP" partition to "Snow Leopard" and make it a HFS+ Journaled partition from the MSDOS format (not the whole drive now or you'll lose Lion and the Recovery Partition) If this doesn't work then use Disk Utility c booted from the 10.7 DVD or command r from the Lion Recovery Partition and use Disk Utility there.
9: Once that's done, Option boot off the 10.6.8 clone and Carbon Copy Clone 10.6.8 onto the Snow Leopard partition.
Walla, a dual boot system with all your stuff intact. Just hold option upon boot and/or use the Startup Disk in System Preferences to set a default.
I'm currently working on a quad boot system now. It's got Lion, Snow, Linux and will have Windows too. A lot more complicated than simply Snow and Lion.
Note: OS X Lion reguires a internet connection to install, even from a boot DVD.
Enjoy.

PS CS5 Installation/Activation Queery

First off - Sorry about the length of this post! - I also know I have not done things 'properly' and It's my fault, so I don't need to be told I'm an idiot!!
I did a quick search but came up with no definate answers to my question...
Here is a concise version of events:
Installed 32 bit CS5 on my 32 bit Windows 7 PC - Was running this for around 3 weeks without problems.
I then set up the PC to dual-boot 64 bit and 32 bit Windows 7 Using different physical Hard-Drives (32bit on drive 'C', 64bit on drive 'D').
Installed 64 bit CS5 on the new 64 bit Windows on the PC (Drive 'D') - to check performance etc. - So at this stage I have two copies of PS CS5 installed, and I assume activated on the SAME PC.
After testing numerous pieces of software/drivers etc. in the new 64 bit environment I decided to re-format the old 32 bit Windows partition (my original 'C' drive that held the 32 bit version of Windows 7) WITHOUT deactivating that install of PS 32 bit CS5. (stupid thing No.1)
I then re-installed a new copy of Windows 7 64 bit on the newly formatted 'C' drive.
I then (again stupidly) Re-formatted the original 'test-bed' 64 bit Windows install on the 'D' drive, WITHOUT deactivating the 64bit PS CS5
I then Installed 64 bit CS5 (again) but this time on the new 64bit Windows 'C' drive
It appears to have been activated ok (I have the option to de-activate in the menu) so this makes 3 installation of PS CS5 (1 x 32bit & 2x64bit) on the SAME PC!
The real question is: does the Adobe activation system 'know' that all these installs are on the same hardware and thus I have only used up 1 activation, or have I managed to use up 2 because one of them is 32bit and the other 64bit?
I'm assuming I can't have used up 3 because the licence does not allow this.
I will be wanting to install on a new laptop sometime after January next year and I'm wondering if I'll be able to, without having to 'beg' to Adobe over the phone to reset them or whatever they do.
I can't see any way of managing or viewing these activation on the Adobe website (unlike the way you can with Capture One software)
Or will I be better off just phoning Adobe if I have a problem later?
Regards
Kevin

I am pretty new with CS5 (about 6 weeks) - installed, activated and have used till last week when my system died. After several trials, eventually I had to reinstall the OS without being able to deactivate CS5. I haven't reinstalled and reactivated CS5 yet (doing some more repairs/changes on my system).
Being aware of the existence of a certain limit of activations, I called Adobe Customer Support (am I the only one to do this ?) and asked them. Their answer was that if the reason of the activation without prior deactivation is "system failure", then the limit is five (5) times. On my insistence that what happens if my system dies 6 times, they said that it is unlikely (which depends on how much and how clumsily I tinker with my system, of course), they said that then the issue can be elevated. If I deactivate before removing CS5, then there is no limit - according to this representative. I have to note here that I have gotten several different answers from different Adobe Support personnel for identical questions before, so I am not sure how accurate this answer was. (May be that's why we ask each-other instead of Adobe?)
My understanding is that Microsoft doesn't impose limit on the number of operating system reinstallations - as long as the installation happens on the same machine (same microprocessor). Why can't Adobe do the same? And just a hypothetical question in case of a (very unlikely) sixth "system failure": what if I have a system image (with an activated CS5), and I restore that image just to deactivate CS5 before I do my system repair? (BTW, how "identical" should be the system in order to be able to restore the Win7 created system image - apart from the same mother board, processor and system disk?)
Even if I didn't contribute any new information to this issue, I appreciate the opportunity to went my frustration with Adobe (with excellent products but not so excellent support in some cases) - and I didn't even mentioned my first trial with instant messaging, when the Adobe representative diligently sent me the canned comments ("thank you for...", etc. from over the ocean) but even 10 minutes later still didn't understand my question.
Thanks,
Laci.

What happened to my scanner after CS5 installation

I can no longer scan into Photoshop since installing CS5. I tried to resolve the problem by I downloading the Photoshop CS5 12.0.2 plug-in and followed the installation instructions on the Adobe website. Drag and drop TWAIN. plugin to Applications\Adobe Photoshop CS5\PlugIns\Import-Export folder. Did not see scanner in Photoshop CS5. Tried running in 32 bit mode. Still do not see scanner. Does anyone else have a solution?

This is the Mac OS X v10.6 Snow Leopard > Installation and Setup forums. Your post has little to do with the forum area. Adobe CS5 is a third party program and you'd be better if you post in their forums:
http://www.adobe.com/support/

Custom installation of Lion OS X?

In Snow Leopard and Leopard, it was possible to customize the isntallation of OS X, by removing printer drivers, languages, fonts, X11, etc.
It seems that the option to do so in Lion is greyed out. Why? And how do I customize the installation of Lion?
I like choice in the matter of how much disk space something will take up...
Thanks!

None of the optional packages are installed by default anymore (including printer drivers).
If you want a optional package such as a printer driver or Java, you will get a prompt asking you to download it from Apples servers the first time you try to use it.
Other things that used to be on the install DVD such as Xcode now come from the app store if you want them.
Edit: I'm not sure about Languages though, they might still get installed.

CS5.5 Installation and Lion

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