CS5.5 Master Collection trial version Downloading problem

The downloading process stops about 1 gig. I've tried to delete and restart 5 times and it blocks at the same place. What do I do?

You can give that a try I would also recommend completing Solution 1 in Troubleshoot Adobe Download Assistant - http://helpx.adobe.com/creative-suite/kb/troubleshoot-download-assistant.html#main_Solutio n_1 to truely reset the download process back to it's original state.
Also if you are utilziing a wireless connection it would be beneficial to try a wired connection with an ethernet cable prior to starting the download again.

Similar Messages

  • Trouble downloading CS5.5 Master collection Trial

    I've tried to download CS5.5 Master collection trial 3 times without success.  The entire download appears to finish (blue bar goes all the way across), however it gets stuck there and the time remains at "less than 1 minute."  Also, strangely...If you hover your mouse on the left side of the download bar about a .5 inch under the bar you can track the process of the download in real-time.  You are able to see estimated time left as well as download speed.  Well, when I do this rightttt now...it indicates that I am at 105.66% at a download speed of 788kb/s.  Btw, I'm on a 1GB LAN line too...no clue why the slow speed?  I've tried to download on Internet explorer and now on Google Chrome.  No Clue?  Please help!
    Thanks

    Did you modify the download location?  I would recommend removing the Adobe Download Manager, refreshing the Master Collection download page, and then initiate the download again.  This time choosing the default options for save location.

  • CSX Master collection trial version won't download to my Mac

    Here we go again Mac OS X .6 .8. For 2 days I have been trying to download CSX master collection trial version. Now with a total of 18 to 20 hours of downloading time all it happens. But Adobe assistant download says extracting Started extracting last night at 10 o'clock. Now it's 3:30 Friday is still trying to extract so can somebody help me thanks not the greatest typist hoping understand

    When downloading please choose the default location of your User folder to download the install files too.  The fact you are getting stuck at extracting indicates you have chosen a location which the Adobe Download Assistant does not have sufficient privileges to write too.

  • CS5.5 Master Collection trial

    I'm trying to download the cs5.5 master collection trial but it say "error downloading this product (Error 109). Check your network connection or destination disk." I am able to download other trials except this one.

    Chapto perhaps it would be easier if you worked directly with our support team.  For the best assistance, I recommend our chat support at http://adobe.ly/yxj0t6.  Our chat representatives can provide a personalized experience to resolve the issue you have described.

  • Problems installing CS5.5 Master Collection Trial

    So I just bought a new mac book pro the other day. I am trying to install the trial version of cs5.5 master collection through google chrome or safari. I can download the adobe download assistant file but cannot run it. What am I doing wrong?

    See this doc for info: http://kb2.adobe.com/cps/152/tn_15296.html

  • Having trouble downloading CS5.5 Master Collection Trial

    Hi, any help much appreciated.
    Have downloaded the Download Assistant with no problems and signed into it.
    It then comes up with a window to choose a folder to install to (I'm presuming this is for the trial).
    I've selected Program Files folder but then nothing happens.
    Hi

    Aha.
    This does make sense, my head clearly wasn't on straight earlier.
    It would be helpful if it gave you an error message to this effect though, rather than leaving you wondering what's going on!
    Thank you very much for your help, it appears to downloading files fine now.

  • Photoshop trial version download problem (after having purchased the CD)

    Hi,
    I have purchased Photoshop CS6 Extended CD (student & teacher edition) for mac, and was instructed to go to: Adobe Student and Teacher edition order fulfillment | EMEA, APAC to verify my student eligibility.
    On Saturday I have submitted the form at Customer Support Portal and the instruction said to download the software in trial mode while awaiting a serial number from Adobe.
    Unfortunately until now I still can't download the software, although there is no pop-up blocker and firewall is off. The process is always rather unusual with the missing words of the commands as seen below.
    I really need to use the software as soon as possible as I have final assignments due the following week. Please advice me on the matter, thanks.

    Hi Jeff,
    Thanks for your reply.
    I have tried your suggestion but it didn't work out. In fact I've received my serial number but there's still no wording when I try to install my Photoshop again.

  • Acrobat XI trial version download problems

    I have tried three times to download the Acrobat XI trial software but during file extraction I get Error 101, error installing the product installer.  Check disk for space.  This program is a little under 550 Mb and I have 529 Gb of free disk space available.  What do I need to do?  I don't want to purchase something that has this kind of flaw.

    Buster what location are you choosing to download the installation files too?
    As an alternative you can follow the steps listed at http://prodesigntools.com/adobe-acrobat-xi-pro-standard-reader-direct-download-links.html to initiate a direct download.  Please make sure to complete the Very Important Instructions prior to scrolling down the page and clicking on the download link.

  • I can't install CS5.5 master collection on windows 7

    Dear,
    I can't install CS5.5 master collection trial on my windows 7 desktop,
    it allways get stock when installing adobe help (7%) or adobe story (25%).
    I unintall and reintall 5 times, I never get beyond 25%.
    I also tried to use your offical clearn tool, don't work.
    clearn all regs, don't work.
    clearn all remmain files, don't work.
    system info:
    windows 7 64bit ultimate
    8G DDR3 Ram
    ATI FirePro V4800
    Can anyone help me with this issue ?
    And I also found that adobe download assistant will get freeze on my windows 7 desktop.
    It's all work fine on my MBA

    Dear Jeff,
    I update to Windows 7 SP1 and run the installation download from adobe download assistant, but still get stuck on installing adobe help and adobe dreamweaver widget browser.
    After that, I think maybe my file has some error during the download process, so I re-download from direct link in this article:
    http://prodesigntools.com/adobe-cs6-direct-download-links.html
    In first installation, with anti-virus and firewall closed, I still get stuck on adobe help : (
    So I try to install under windows safe mode (without internet connection and commend window), this work !
    Although I got a DW050 error, but I think that is because I interrupt the install process earlier.
    I'll try to install all software in the master collection suite tomorrow. (I just install acrobat, PS, AI, indesign, flash, DW and fireworks, in oder to make the process quickly)
    And I have another question,
    I saw some software have 32 and 64 bit in the installation file in the direct link I provided.
    Do I have to install both version or just install my windows version (64 bit only) ?
    For now, I only install 64bit, and it works find.
    Thanks !

  • Creative suite 5.5 master collection trial

    Is it still possible to download cs5.5 master collectio trial version, if so where can I find the link?

    See http://prodesigntools.com/adobe-cs5-5-direct-download-links.html

  • Trial version of CS5.5 Master Collection

    I am trying to get a trial version of Adobe Encore CS5.5 and I am aware it can be downloaded as part of the CS5.5 Master Collection, however is it possible when I download this to be used on a trial basis, considering it cannot be used on a trial basis individually?
    I do not want to download it if it is not possible.

    1 - there is not, and has not ever been, a trial version of Encore due to 3rd party licensing... Encore ONLY works with a paid Premiere Pro or suite
    2 - version 5.5 is no longer sold, but you may still buy Creative Suite 6

  • Does Photoshop CS6 Extended Version comes with the Master Collection Trial Download???

    Does Photoshop CS6 Extended Version comes with the Master Collection Trial Download???

    I downloaded the Masters Collection CS6 Trial Version but the Photoshop cs6 Extended Version with 3D is not available...!!!!
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  • I am having problems downloading the Master Collection trial

    Ive download the Master Collection trial for 6 hours. When it finally gets to a "less than one minute" estimate, it just never moves from there. . Sutck for over an hour

    Branched out to a new discussion and move to the Trial Download & Install FAQ forum.  Which operating system are you using?  Where are you choosing to download the install files too?  Have you tried canceling the download and trying again while choosing to download to your User folder?

  • Help - Cant download CS5.5 Master collection

    Greetings
    So I decided to try eto use the newest CS5.5 Master collection package, and decided to try the trial version. however when i attemp to download it (through the download manager ofcause)
    It just informs me that there is not enough space on the drive, and it abborts it. I have over 500gb free on the drive, and 200gb free on the system drive.
    And the problem only happpends with adobe's download manager, no other programs i tried to install has had this problem.
    I been searching for a direct download link, as i have a feeling that it is the download manager that is causing the problem. However as far as i can see, it is not possible to download the trial version from a direct link?
    Whenever i search for it, it just leads me to dodgy websites that dosent look like they have anything to do with adobe, and proberly would be loaded with tons of vira and malware if i downloaded it.
    Hoping for a quick answer.
    Thomas

    Try another browser. ADM is known to cause issues in certain versions of Internet Explorer, Opera and Chrome. If it still doesn't work, follow this advise.
    Mylenium

  • CS5 Master Collection trial installs without Acrobat on 64-bit?

    Hi guys,
    This is a bit weird but I installed Creative Suite 5 Master Collection (trial) the other day on my PC (newly re-installed with Windows 7 64-bit) and for some reason there is no trace of Acrobat!
    I Googled this yeaterday and found a few other people with the same problem (but cannot seem to find them today). Any ideas why this might be the case?
    Regards,
    b_i

    Before I invested in CS5 I too downloaded the trial on Mac and on PC platforms.  I think I remember that part of the stipulation of the trial software was that not all applications will be included and/or fully functional, Acrobat being one of them since you can probably download a trial of Acrobat separately and since Adobe Reader is free.  Try to download it separately.  Acrobat is the same version 9 that it has been since CS4 which might also be a reason it is not included in the download of the CS5 trial software.

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