Cs5.5 product code?

I had to revert my win7 OS to factory settings, so I had to re-install programs.  When I went to rep-install my cs5.5 design premium, it said product code was invalid. In order to get my serial #, I have to have my product code. What's the deal?

Where did you purchase the software from? Did it come in a box?
The Serial number is on the reverse of the disc case and not on the outside of the box. See http://helpx.adobe.com/x-productkb/global/find-serial-number.html

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