CS5.5 Web Premium freezes/hangs

I've reinstalled CS5.5 Web Premium on my 2011 MacBook Pro, but I am unable to open up the programme. I am currently using OSX10.8.2.
I've recently changed my logic board and hard disk with Apple as there were some technical issues. I installed Web Premium and am unable to load any of the programmes. I've keyed in the serial number during the installation. What I get is the loading screen, and none of the programmes actually open up. I have to force quit the programme to close it.
I've called Adobe before, and they've asked me to uninstall and download a trial version of CS5.5 once more. I've done that, but the same issue still occurs, it still freezes when I open it. I have contacted Apple about this issue, but they told me that there is nothing wrong and that I can only seek help from Adobe.
Anyone with the same problem or knows how to resolve this?
Any help is greatly appreciated

Crash logs/ exact system info:
Working with your Operating System’s Tools
Mylenium

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