CS5.5 won't download and install correctly.

I have a new computer and I'm trying to re-install my design suite 5.5.
I've downloaded the files several times, and whil the .exe file seems to download fine, the .7z file keeps coming out as different sizes. it should be 2.5 GB, but is much more frequently 2.1 GB. The programs keep coming up with an error that there are missing files.
I'm working on a Windows 7 computer, and downloading the files in chrome.
Also I guess the chat support can't help you if your product is older than 6 months? So that's cool.

Hi,
Please make sure both the files (*.7z and *.exe) are downloaded in same folder or directory. 
Double click the *.exe and it will auto extract *.7z archive file. 
This will extract all necessary files to start the installation. Please respond back if that does not work.
regards
Ajay Jain

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