CS5.5 won't open Adobe Help, only browser

Hi all,
I am having some problems with the Adobe Community Help application.
I am running CS5.5 under Windows 7 64-bit on a Samsung NP700G7C laptop.
I noticed today that clicking links in the Adobe Help application did nothing at all, unless they were right-clicked and opened in a new tab of the application.
As this behaviour was frustrating, I followed the steps on this page:
http://helpx.adobe.com/creative-suite/kb/help-application-doesnt-update.html
Upon first run, the reinstalled Adobe Help application offered to download local content, which I allowed.
Several odd things then happened:
Even after downloading the available content, and without any CS5.5 applications open, Adobe Help wouldn't close - it minimised to the system tray. This wasn't how it used to behave.
Clicking help from any CS5.5 application opens its help page in my web browser, not Adobe Help.
There is no option in Adobe Help to use it rather than the browser (contrary to what's described in the final issue on this page: http://helpx.adobe.com/creative-suite/kb/known-issues-community-help.html)
So now that Adobe Help is reinstalled and updated, how do I get the CS5.5 applications to "see" and use it again?
Thanks for any advice!

Help Manager does indeed stay in the tray, looking for updates. But since updates don't happen all that frequently in reality, feel free to quit or kill the app via task manager. Acrobat X should open local help —it's possible that you many not have the PDF in their shared docs folder.
Also, Creative Suite updates don't include Adobe Help Manager or the Community Help Client app — so you may need to do one more thing to thoroughly uninstall the app:
1. Uninstall Adobe Help via "Add Or Remove Programs" utility (Windows)
2. Delete the following directory: %appdata%/chc.4875E02D9FB21EE389F73B8D1702B320485DF8CE.1 (Windows)

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