CS5 All kinds of trouble

Question

Hi there,
Just purchased CS5 Design Premium.  Full, not upgrade, for Mac.
I am installing onto a MacBook Pro, only a few months old, with Snow Leopard on it which came with it.  I did not upgrade from a previous version.
Here are the symptoms:
Acrobat Pro:  Won't even install.  I get an "Internal Error" on the opening logo screen.  (I installed it as a different user and it runs)
Fireworks:  Installed, but won't launch.  Same message.  "Internal Error".
Bridge:  Straight to an error report window.
Media Encoder:  Same thing, won't even open.
Illustrator:  Crashes if when I try to start new with a template, and also while working, pretty often.
Everything else seems to work for now, but to be honest I haven't gotten past launching the software yet, no real work done yet.
Most errors seem to report:
Exception Type:  EXC_CRASH (SIGABRT)
Exception Codes: 0x0000000000000000, 0x0000000000000000
Crashed Thread:  0  Dispatch queue: com.apple.main-thread
Or:
Exception Type:  EXC_BAD_ACCESS (SIGBUS)
Exception Codes: KERN_PROTECTION_FAILURE at 0x0000000000000410
Crashed Thread:  0  Dispatch queue: com.apple.main-thread
A web search of these issues has revealed that I either have faulty memory, or problems with user fonts, or problems with fixed permissions, etc.  Not very likely.  Most people I have found having similar issues had trouble with many other apps, and the finder.
In my case no other applications are crashing, the problem started with the installation of CS5, and it is limited only to CS5.
The only telling thing is that everything works perfectly fine as a different user of the machine.  I have a dummy user which I created just so that I can use the login screen as a way to lock my computer and it runs everything fine, so there is obviously a connection to my user account.
As I type I am on speakerphone to Adobe support.  On hold now for 1h 27m and counting.  Is there no way to e-mail support?  The web portal for support just seems to send you around in circles no matter what links I follow.  Even when I click on "purchase support"???
A Google search has revealed that I am hardly the only one having these issues, and similar problems have been around since CS2 as far as I can tell, but my experience has always been a good one with Adobe products which I have used for work, but this is the first time that I have decided to shell out the $2,000 and buy it for myself.  Not off to a goo start.
Any insight would be greatly appreciated.
Thanks,

Answer 1

Fixed!
It only took five hours, but I got it working.  Here is what I did, in case it helps someone in the future.
I uninstalled everything from Adobe using the uninstall.  Then I manually deleted everything Adobe related.  Every folder, every .plist, etc.  The folders where I found Adobe related files were:
/Applications
/Applications/Utilities
/Library/Application Support
/Library/Preferences
~/Library/Application Support
~/Library/LaunchAgents
~/Library/Preferences
I think maybe I am missing something, but the point is to scour the system for anything that might have been put there by Adobe.  I suppose that I could have used Time Machine to go back to before my install, but I think in my case it was quite some time since I did whatever caused the problem, and I did not want to loose anything else I had backed up since.  I suspect that the problem started when I has an install of Adobe Air fail when I was installing an .epub reader.
In addition to all Adobe files, I deleted all FLEXlm related files, also in the same paths as before.
Then I booted from the install DVD and used Disk Utility to verify and repair file permissions.
During the whole process I restarted the computer several times and checked all the folders again, to make sure I got everything.
Finally, I re-installed CS5.  All working now.
I still think that at the price point of CS5 support should be way better than it is.  I ended up on hold for 1h 45m before I hung up and left the office.  Quite frankly, I would rather have the option to e-mail support anyway and open a case.
Hope this helps anyone in the future.