CS5 and Acrobat 9

Hi, I have both of these installed on my iMac and would like to run them on a Macboom Air too. I understand the licence covers two computers. Can you please advise if there is a link to download the software as the MacBook Air does not have a cd rom.
Also, I bought these in 2010 - if I cannot locate the serial numbers, can these be sent to me? The products were registered with my Adobe id.
Thanks for your help!!!!!

Rachel_A_lloyd if your software is registered then please see http://forums.adobe.com/message/3987968#3987968?promoid=KBHJW for information on how to locate your serial number.
To obtain a copy of your install files please follow the steps listed at http://prodesigntools.com/all-adobe-cs5-direct-download-links.html to initiate a direct download of the install files. Please make sure to complete the Very Important Instructions section prior to scrolling down the page and clicking on the download links.
Finally please make sure to make a back up of your installation files in case you need them in the future.

Similar Messages

How do I create the highest quality pdfs with InDesign CS5 and Acrobat Pro 9? New settings needed?

I sent a lot of jobs to printing companies by sending them high-res proofs on very large, multiple page jobs with lots of photos and graphics. Many companies are requesting that I just send pdfs. I just upgraded to Windows 7 and CS5. I used to have some special settings in my older Acrobat Distiller and InDesign which have been lost. They gave a much better result that what I seem to be getting from the "Press Quality" setting for pdf's. Does anyone have an excellent list of settings that can used to improve the quality of pdf's? I don't know if this is a combination of settings in both InDesign itself, as well as in Acrobat Distiller, or if the settings in one program will solve this. I have a job pending that needs improvement in the pdf quality. Thank you.

Thanks Peter. My last post was specific to using the Print Booklet feature (which is now solved thanks to your help). But this is related to creating high-res pdfs in general that go to printing companies, and being used for sending high-res proofs to clients. In general I don't need to set up printer spreads for my jobs (just for the one I asked about in my other post), but I used to have some specific settings that a printing company supplied me with to give the highest res pdf output possible. Those settings did in fact give a better result than the Press Quality settings built into my Adobe programs. I have had printers over the years request that I create a postscript file, then use distiller (using the settings they supplied) and I got an excellent result. After getting a new computer, Windows 7 and new CS5 and Acrobat Pro 9 upgrade, all of these settings were lost. I have notes on the settings from a couple of years ago, but they don't seem to apply to the CS5 programs in every given area and I feel like there may be just a couple of boxes that either should or shouldn't be checked that I'm missing now.
I understand that this is very specific information, and I may just need to go with the Press Quality settings. The printing company that gave me that great info a while back is no longer in business and other printing companies I have checked with won't spend that kind of time with me (or maybe they don't know anything other than using the Print Quality setting). Maybe within the CS5 program now, the quality of this setting has been improved more than I realize yet. Again, I'm new to CS5 and am just trying to get everything back to the way I used to have things running, and trying to get the best results possible.
Thanks again!

Advice on buying CS5 and Acrobat 3D (Mac and/or PC)?

hi all.
about to try and take the plunge here and was hoping for some technical advice, purchasing advice (where is the best place to buy, best time to buy etc) etc.
i believe i need to purchase the CS5 bundle which includes Adobe Illustrator, Photoshop and InDesign.
i also would really love to get Adobe Acrobat to edit Metadata in pdf's. i am also trying to track down an Acrobat version that will let me insert real time rotatable models.
does anyone know if there is a package that will include all of the above? is there a best time to buy the CS5 package? is there a best place to buy the package or can i just go to my local Apple Store? etc.
THANKS for any help
- Jon

I can't advise you on 3D, but you should really have done some basic browsing at Adobe's web site and come to this page: http://www.adobe.com/products/creativesuite/buying-guide.html?promoid=JOVXI (or one of its many variants).
Is there a best time to buy? Well, if you can still find someone selling CS5, it's probably a decent time to buy it since Adobe has announced it will be eligible for upgrade pricing to CS6. Though CS5.5 is the current version and much much easier to find. Typically Amazon has reasonable prices on the packages, slightly less than the Adobe store--just be wary of 3rd party sellers.
I suppose there will likely be a limited window after CS6 gets announced where may be entiteld to a free upgrade if you purchased CS5.5 during that window -- at least that has been the case in the past. But trying to predict it may be difficult, and CS6 isn't expected until April/May at the earliest, if one guesses based on CS5 and CS5.5 release dates.

InDesign CS5 and Acrobat 8

I am using ID 5 and Acrobat 8. My client marks up changes on a pdf for me to change the ID file. I used to be able to copy the text from the Acrobat file and simply paste it into the ID file. For some reason it wont do it. So I am having to type UGGGGGGGHHHH the copy. Any Ideas Why?
Help will be appreciated as I am doing an over 300 page catalog.
Thank you

mzmacwiz wrote:
I am using ID 5 and Acrobat 8. My client marks up changes on a pdf for me to change the ID file. I used to be able to copy the text from the Acrobat file and simply paste it into the ID file. For some reason it wont do it. So I am having to type UGGGGGGGHHHH the copy. Any Ideas Why?
Help will be appreciated as I am doing an over 300 page catalog.
Thank you
* It's possible that the file's been secured.
* Perhaps a layer's been added, though PDF layers began in Acrobat 9, IIRC.
* Perhaps the PDF was "edited" in an application other than a qualified PDF editing tool like Acrobat.
* Perhaps the PDF was imported to an iInDesign "container" document, where the pages become uneditable graphics and then exported from the container.
* Do you have sufficient operating system permissions? Are the changes created as InDesign comments, typewriter notes, text editing comments?
* Can you export any of the marked up text to another file?
HTH
Regards,
Peter
Peter Gold
KnowHow ProServices

Installing CS5 and Acrobat 9 Pro problem

Just wondering if anyone can help me on line. I have tried the chat session which took a long time to get connected to an agent, I was informed that they could not help me there as they only worked with CS6 and up. They referred me to the forum. So, I am not sure if I am in the right place but here goes.
I am trying to install the Adobe Creative Suite 5 Design Premium software that I bought years ago on an older iMac computer (2007) I believe. The hard drive failed recently and I had a new one put in which included the operating system, OS X 10.6.8. I have recently tried to install Adobe CS5 which I purchased some years ago. The software package had the Adobe Acrobat 9 Pro disc which helps to install the CS5 package. I have tried to install Acrobat 9 Pro twice and I now get the following error message:
The Finder can’t complete the operation because some data in “DistillerLib” can’t be read or written.
(Error code -36)
I did not notice this message the first time I tried to install the entire package so on the first attempt I went on to trying to install the CS5 Design Premium disc next. It attempted for a good while to try and install it but ultimately stopped. I have gone to the support site and uninstalled the CS5 Design Premium files that were left on there thinking I could start over. So, I put back in the Acrobat 9 Pro disc and it said there was an Acrobat 9 Pro file there and did I want to replace it. I said yes, and then as it attempted to replace these files, I got the message stated above about the DistillerLib error ode - 36.
I do have a membership for Adobe Creative Cloud and I can only put the latest software available there on my other 2 computers. This computer I am trying to put the CS5 software (standalone) is for my granddaughter who I am trying to help learn Photoshop and Illustrator. The computer I am trying to put this on is the one I had bought for my son who recently passed away. At this time I can't get another subscription for my granddaughter. So, how can I get this CS5 package installed or do I have to take the computer back to the technical folks who put in the hard drive to help me. I saw on the support site instructions for installing CS5 but as you can see from my discussion, this is not working for me now. Is it the operating system causing problems for this older version of Creative Suite CS5? ...... or is it Acrobat 9 Pro?

This is the Reader forum. You may be luckier here:
http://forums.adobe.com/community/download_install_setup

InDesign CS5.5 and Acrobat 9 compatibilty

We have purchased the CS5.5 version of InDesign and still have the CS5.5 Design Premium version of the other programs, this includes Acrobat 9, which was originally shipped with CS5. Are there any compatibility reasons we should upgrade to Acrobat X for use with InDesign CS5.5?

No, there isn't. In fact, the opposite is true. InDesign 7.5 (CS5.5) and Acrobat X support the latest update to the PDF/X specification, PDF/X-4:2010 whereas InDesign 7.0 (CS5) and Acrobat 9 only support PDF/X-4:2010. If you export PDF/X-4 from InDesign 7.5, there is a possibility that your PDF/X-4 file will not pass preflight in Acrobat 9 whereas it will pass preflight in Acrobat X. Plus, there are a large of improvements in Acrobat X.
- Dov

Hi, all of my adobe has just stopped working.. CS5, and adobe acrobat 10

hi, all of my adobe has just stopped working.. CS5, and adobe acrobat 10
also, these were bought on line with no disc (god knows why)
how can I access these from adobe.com

Hi Dave ,
Could you please elaborate a bit more about the issue ,what exactly has happened?
Are you not able to launch and PDF' or getting some error message ?
You can log in to Adobe.com with your credentials .If you do not have any prior credentials ,you need to create an account .Adobe.com will either let you purchase the product or opt for a trial version.
Please go ahead if that matches your requirement.
Regards
Sukrit Dhingra

Fireworks and Acrobat won't run CS4 & CS5

Long story, short version. I have a brand new iMac, installed CS4 from scratch, and would get the Fireworks error. Tried, uninstall and reinstall many times.. Said oh well, I want CS5 anyhow, so I bought the upgrade to CS5. Used the Adobe Cleaner Scripts, removed EVERYTHING. Installed CS5 Web Pro. Still both Fireworks and Acrobat don't work.
Here is my initial thread that has lots of info on error dumps, etc. Hoping someone here might have some ideas..
http://forums.adobe.com/thread/771506?tstart=60
I have called Adobe support and it was awful.. Did not get anywhere and it really seemed to me that they don't like Macs
Just want to throw an idea out there in case it triggers a thought. I do have the new Office 2011 on my computer too. I have disabled duplicate fonts and stuff like that.
I use fireworks and acrobat all the time, any help would be GREATLY APPRECIATED!!!!!!

Well like i mentioned and gave the link to my original post in the Fireworks forum. I just did one test though and maybe that will be more information for someone else.
I just created a second account on my mac. I logged out of my main one and then into the new one. Both worked just fine, so the error pops up when its initializing the user files, and with the new user it works fine.
Any ideas as to what might be wrong with my main user account to cause a problem?

Need to download InDesign CS5 v7 and Acrobat Pro 9.

I bought CS5 master collection last year through my college. I have a valid professional licence and serial number for all included products.
The problem is, when I purchased it through the school, they only provided a digital download of the software, and did not provide us wth CDs.
I need to reinstall InDesign and Acrobat 9, but the software has been taken down off my college's website.
I also cannot download them from adobe, because they only offer InDesign CS5.5 and Acrobat Pro X which I do not have a serial number for.
Does anyone know where I can download versions of these software?
again I need:
- InDesign CS5 v7 (not CS5.5)
- Acrobat Pro 9
(I legally paid for these software and have a legal and valid serial number and licence)

Thanks for the link.
However, whenever I try to click one of the download links I get this error:
Access Denied
You don't have permission to access "http://trials2.adobe.com/AdobeProducts/STAM/CS5/osx10/MasterCollection_CS5_LS1.dmg?" on this server.
Reference #18.37a2f5cc.1329165829.6ff2baf9

I'm using a 15" Macbook Pro running OSX6.8 and cannot upgrade. I have a subscription to Adobe CC but none of these work on this so I was on with Adobe for 5 hours trying to install and launch Illustrator, InDesign, Photoshop, Muse, and Acrobat Pro from CS

I'm using a 15" Macbook Pro running OSX6.8 and cannot upgrade. I have a subscription to Adobe CC but none of these work on this so I was on with Adobe for 5 hours trying to install and launch Illustrator, InDesign, Photoshop, Muse, and Acrobat Pro from CS6. Well, InDesign is the only one that works and I have a ton of work due! I don't have a serial number for Photoshop or Illustrator except for CS3, and they don't work. InDesign gave me no problems. Illustrator says it can't work on this machine. Photoshop needs a serial number. I'm stumped and getting anxious and freaked out. Can anyone help? Adobe Chat is down right now.

if you have a cc subscription, close ps > sign out and then back in to your cc desktop > open ps.
ai cs6 requires:
Multicore Intel processor with 64-bit support
Mac OS X v10.6.8 or v10.7. Adobe Creative Suite 5, CS5.5, and CS6 applications support Mac OS X v10.8 and v10.9 when installed on Intel-based systems.*
2 GB of RAM (8 GB recommended)
2 GB of available hard-disk space for installation; additional free space required during installation (cannot install on a volume that uses a case-sensitive file system or on removable flash storage devices)
1024 x 768 display (1280 x 800 recommended) with 16-bit video card

Create unlimited folios today with InDesign CS5 and 5.5!

Adobe's official statement
http://blogs.adobe.com/digitalpublishing/2011/10/create-unlimited-folios-today-with-indesi gn-cs5-5.html
Did you know…
Customers with InDesign CS5 and CS5.5 can now create an unlimited number of .folio files for no additional charge.
You already know that InDesign CS5 and CS5.5 integrate with Adobe Digital Publishing Suite to allow customers to publish apps to tablet devices such as the iPad, Xoom and PlayBook. But for InDesign CS5 and CS5.5 customers who are interested in creating content for tablet devices but are not yet customers, it is now easier than ever to try digital publishing before making the financial investment in the Digital Publishing Suite solution that meets your needs.
InDesign CS5 and CS5.5 customers can now:
Create an unlimited number of .folio files in InDesign
Preview them on Adobe Content Viewer – including interactivity – to see how they will render when published to a tablet device
Share them with colleagues or clients on a 1:1 basis via the Adobe Content Viewer
Further, customers can now access the Folio Producer Service in the Digital Publishing Suite with a valid Adobe ID to manage and edit their .folio files. All of this can be done before purchasing Digital Publishing Suite.
If you are interested in learning how to create an App directly from InDesign CS5 or CS5.5, without writing code or depending on a developer, feel free to try it. You can pitch ideas to your client or your boss; or you can build a portfolio of your work and preview it on a tablet device. Practice makes perfect, and with an unlimited number of .folios, you can practice as much as you want! When you’re ready to publish to an app store, you can select the Digital Publishing Suite solution that is right for you.

I'm sorry EvBurk, what you want is intended not to work.
All Adobe's promotional material concerning InDesign and Digital Publishing (including the above "official statement") carefully uses verbs like "create" or "produce". But they never mention "distribute" or "spread", without explicitly referring to their exclusive hosting services. The whole Folio thing (in contrast to the former "issue" format) revolves around not giving you any chance of physically exporting, managing or owing the folio file itself. It's always somewhere on Adobe's or Apple's servers, or on your iPad, which is also as shut as a vault. So there's no way to export a folio file and toss it around like a pdf or jpeg. All you can do (without a paid distribution) is "share" your folio with some others, under the idea of "testing" and "reviewing". But this can be a cumbersome method. And even when paid (for the app), it's still difficult to distribute it outside Apple's or Android's market.
More than a year ago (in the middle of the Flash-on-iOS debate) Adobe users, developers, bloggers, and evangelists heavily criticized Apple's "walled garden". Adobe literally stated "We Love Apple - What we don't love is anybody taking away your freedom to choose what you create, how you create it, and what you experience on the web." Well, you could say now: "I love Adobe, but what I don't love is Adobe taking away my freedom to own my files, and distribute them on my own terms." They let us create, but not spread our ideas. It's like giving you a typewriter and copier, that only works with Adobe stock paper. Like giving you a voice and an instrument, but only allowing you to sing and play in some walled gardens (dress code: Apple ID) or secluded shed (invitation only).
I really wonder why they so fiercely protect 'their' Folio file. Why do they either have to be "under protection" or be turned into apps? I understand why Apple wants and needs to curate apps, but they don't mind me spreading my own ePubs, mp3 or jpegs. Why doesn't Adobe let me put my folio's on my own server, or send them off to someone with my own preferred service? The Content Viewer could easily be an Acrobat-like reader and let the iPad open folio's (by web links or mail enclosures) into it. If I see how many questions, worries, and problems creators and users have due to this whole closed technique and business, it would be easier to just let go and see what happens. Is it money? Of course it is. But my guess is that Adobe would eventually benefit more from it.
So I hope Adobe declares the Folio as an "open" standard soon, but they're definitely not in that stage. Maybe the specification of the file format just isn't ready yet. Maybe some managers need to remember again how to "Spread the Love"...

Adobe CS5 and Macbook Pro Retina Display

I recently bought a new Macbook Pro Retina Display notebook. Before I got it, I didn't realize what an effect it would have on my existing programs, and had I known, I would have thought twice before switching. I have never had so many problems with a brand new computer. It seems absurd to me that Apple would introduce a product that was not supported by so many important software platforms, Adobe Creative Suite and Acrobat Pro included.
I have Adobe CS5 and was not planning on upgrading to CS6. It is too expensive and I am a poor PhD student with lots of work to finish. Now when I use my CS5 applications, I see the images in very poor quality. The program will not let me change the "Open in Low Resolution" settings as the button is disabled. I do not know how to make it look better or what to do. I cannot work using this low resolution. It hurts my eyes and I cannot see the lines properly to be able to adjust my drawings.
What can I do?

Hi Rossco,
You're right, the program works and the content produced is unaffected. My rationale to get the program work environment to be Retina compatible includes;
Visual clarity. For reading glasses wearers such as myself, the blockyness can be frustrating. But regardless of middle aged disability, it just looks better when a program is Retina compatible.
It's a major component of my work environment, so making the most of the computer's assets is important to me.
It (OK, this is the emotional statement Rossco ;-)) frustrates me that an Educational program fails to take advantage of a computer type very commonly used in Ed departments. And Retina is not new, nor a passing fad.
Adobe do commit to Retina compatibility, evidenced by Acrobat updated recently. Captivate please!!??
Best regards
Nick

I have adobe design std. 6 i wanted to install photoshop and acrobat pro on my windows xp sp3

i have adobe design std. 6 i wanted to install photoshop and acrobat pro on my windows xp sp3. i am not able to install acrobat it is showing folowing error. my email id is [email protected]
Exit Code: 6
Please see specific errors and warnings below for troubleshooting. For example, ERROR: DW050 ... WARNING: DW024, DW065 ...
-------------------------------------- Summary --------------------------------------
- 0 fatal error(s), 3 error(s), 2 warning(s)
WARNING: DW024: The payload: {9124DF4E-617D-486B-A970-8FA632244F24} Adobe Photoshop CS6 Core 13.0.0.0 requires a UI parent with following specification:
Family: Photoshop
ProductName: Adobe Photoshop CS6 Core_x64
This parent relationship is not satisfied, because this payload is not present in this session.
WARNING: DW065: Display requirements not met for {0327A4BF-62BF-48BB-8928-B971B749E9E1} Creative Suite 6 Design Standard 6.0.0.0
----------- Payload: {AC76BA86-1033-F400-7760-000000000005} Acrobat Professional 10.0.0.0 -----------
ERROR: Error 1406.Could not write value DisableExceptionChainValidation to key \SOFTWARE\Microsoft\Windows NT\CurrentVersion\Image File Execution Options\Acrobat.exe. Verify that you have sufficient access to that key, or contact your support personnel.
ERROR: Install MSI payload failed with error: 1603 - Fatal error during installation.
MSI Error message: Error 1406.Could not write value DisableExceptionChainValidation to key \SOFTWARE\Microsoft\Windows NT\CurrentVersion\Image File Execution Options\Acrobat.exe. Verify that you have sufficient access to that key, or contact your support personnel.
ERROR: DW050: The following payload errors were found during install:
ERROR: DW050: - Acrobat Professional: Install failed

Hi Rizwan,
Please refer the Kb Doc : http://helpx.adobe.com/creative-suite/kb/error-exit-6-exit-7.html.
Please see Troubleshoot with install logs | CS5, CS5.5, CS6 - http://helpx.adobe.com/creative-suite/kb/troubleshoot-install-logs-cs5 -cs5.html for information on how to review your installation logs

Headings to Bookmarks - w Word 2010 and Acrobat Pro 9

So Adobe decided to rip us off by denying a fix for the Acrobat Pro Ribbon in MS Office 2010 We refuse to take part on their money making scheme and spend loads to upgrade to Acrobat X just for that (sorry Adobe, try not cheating your customers next time). So we are now unable to use the advanced conversion options once found within MS Office. Grrr again!
We are working with CS5 with Acrobat 9, all properly updated. With that:
- is there any hidden setting or trick that would allow converting Word headings into bookmarks automatically when converting Word documents? It doesn't matter where I start (from Word or from Acrobat) as long as the result is the same
- is there any third-party add-in/plug in that enables the functions we lost with the missing ribbon? Such as options to convert those headings to bookmarks, endnote/footnote links to link in the PDF and so on?
Thanks in advance!

You have three choices:
1. Add the bookmarks in the PDF by hand.
2. Go back to OFFICE 2007.
3. Upgrade to AA X.
Keep in mind that OFFICE 2010 came out after AA 9 that is 2 years old, the basic revision cycle for Acrobat. MS added some major changes that required Adobe to do a major rewrite on AA X to get PDF Maker to work. Call it a money making scheme if you like. One could also look at MS actions that cause problems for other products that work with OFFICE. In fact, one almost suspects that MS puts hooks in their software to mess up competing technology. This has never been proven and may be false, but it is an alternate scenario. In any case, the three choices mentioned are your only alternatives. My understanding is that Adobe has no plans to update AA9 to resolve this problem with OFFICE 2010. This has been a know problem since the release of OFFICE 2010 and it took Adobe some time to even fix AA X to meet the need.
If you are not willing to buy AA X, your best solution is to move your systems back to OFFICE 2007.

InDesign (and Acrobat) poor performance after virus - ideas?

Hi everyone,
we have a problem with our system (spec listed below); I've also posted in the Acrobat forum since it is affected as well.
System
Dell Precision T7400
CPU(s): dual quad core Xeons
RAM: originally 2GB, upgraded to 4GB 1 day ago
OS: XP 32-bit
Adobe Software: Originally CS3 Suite, now CS5 Suite
Acrobat 9 Pro
Problem
Acrobat: 1. stutters slowly when scrolling, almost crashes
2. Takes 4X longer than before to "Reduce file size" for PDFs
InDesign: stutters slowly when working with text and tables, almost crashes
Cause
Virus infultrated system about 1 month ago.
Attempts
1. Re-imaged disc and installed software based mirroring software with 2 extra backup drives: system still lags
2. Re-formatted, reinstalled: system still lags
3. Turned off mirroring: helped a little
4. Ran various memory, motherboard tests: nothing found
5. varified all BIOS and firmware up to date
6. Uninstalled mirroring software, installed hardware based mirroring software, reformatted, reinstalled: system still lags
7. Tried working with files directly from C:/ with no mirroring: system still lags
8. Installed fresh 4GB memory: system still lags
9. Have tried all methods of helping InDesigns performance but no luck.
Thoughts
Comparing this system to my old laptop (Centrino Dual Core), the laptop runs about 4X faster since the virus. Before the virus, this system was a dream to work with, super fast speed, never lagged.
I keep thinking that the virus must have damaged somthing on the motherboard, but error messages or motherboard beep codes.
Any other suggestions (short of shotting this system) would be greatly appreciated.

You didn't actually re-flash your BIOS, did you? Yes
If it was fast before the infection, and slow after the reformat, then this is pretty much the only place that anything could be different. I'd be more inclined to test hardware than continue chasing software, in your shoes.
Ran various RAM tests, and the BIOS shows nothing out of the ordinary.
But it's certainly nothing to do with the software, unless the new install was botched for reasons having nothing to do with the virus, or that the virus is actually hiding in one of the spots on the motherboard that can be written to, like the BIOS.
Clear one thing up for us - you say
Adobe Software: Originally CS3 Suite, now CS5 Suite
Does that mean "it ran like a dream with CS3, but now that I have CS5 it's running slow?" Because, if so, you're chasing a red herring - CS5 consumes a lot more in terms of computing resources than does CS3. You should be looking at how to tame CS5's resource consumption, and there are plenty of threads about that.
After the reformat, CS3 Indesign was a dog as well as Acrobat 9 Pro. Upgraded to new CS5 Suite (all but Acrobat 9 Pro). CS3 & 5 Indesign still a dog as well as Acrobat 9 Pro
Lastly, I haven't seen malware hiding in flash ROM on the motherboard more than once in the last decade. It wouldn't generate any error messages or beep codes, either.
Same here, have not witnessed malware/viri infultrating the BIOS since back in 99'. Never the less, it's the only idea I can come up with. I have yet to locate any software for testing the NVIDIA NVS 290 video card. This is the strangest issue I have seen ever.

CS5 and Acrobat 9

Similar Messages

Maybe you are looking for