CS5 closes automatically when opening or saving a file.

Question

It was working perfectly fine over the weekend and then Monday I open illustrator and try to open a drawing I was working on and it closes on me everytime. Now I can't open or save files without it closing itself. I would uninstall and reinstall it but i lost my code. Please Help! I have to make vector images for a couple of clients of mine!

Answer 1

MXWoods,
In addition to what Monika said, something unpleasant has obviously happened.
Probably, either you have changed something (added plugins, have something else running, or the like), or your preferences have become corrupt, or there is a temporary affliction.
Sometimes it is just a matter of restarting (up to thrice).
As you can see below, reinstalling is far down the following general list.
You may try the following (you may have tried/done some of them already) and see whether it helps (the following is a general list of things you may try when the issue is not in a specific file; 3) and 4) are specifically aimed at possibly corrupt preferences):
1) Close down Illy and open again;
2) Restart the computer (you may do that up to 3 times);
3) Close down Illy and press Ctrl+Alt+Shift/Cmd+Option+Shift during startup (easy but irreversible);
4) Move the folder Other options (follow the link with that name) with Illy closed (more tedious but also more thorough and reversible);
5) Look through and try out the relevant among the Other options (follow the link with that name, Item 7) is a list of usual suspects among other applications that may disturb and confuse Illy, Item 15) applies to CC, CS6, and maybe CS5);
Even more seriously, you may:
6) Uninstall, run the Cleaner Tool (if you have CS3/CS4/CS5/CS6/CC), and reinstall.
http://www.adobe.com/support/contact/cscleanertool.html