CS5 crashes on HDR or Photomerge - possible Solution
Hi friends,
after my PS CS5 Extended crashed everytime when I tried to merge Pictures or make HDR Pictures I tried everything including a lot of Adobe Support without any efford.
Finally I ended up installing the whole system from the scratch including a Photoshop Test and the saving of a recovery point after every bigger software installation... and! At the very end I could fix the "bad" piece of software that corrupted the functionality of PS.
System: Win 7 Ultimate, CS5 Web Premium
The whole installation process went fine until I installed PTBSync (a desktop calendar tool). After this installation PS showed the same error behaviour as before - induced by generating stitches or HDR. The program freezes and Windows reports that PS is not working anymore. After uninstalling PTBSync and restoring the system at the point before installation PS worked flawless again.
Maybe this helps someone withe the same problem - it took me really a lot of time and nervs to find this (particular) solution at the end.
Woolfi
Thanks guys for the posts - I have managed to find the event log and it doesn't even mention Nvidia, which means I may be heading off totally down the wrong path. See below......
Faulting application name: Photoshop.exe, version: 12.1.0.0, time stamp: 0x4d90cf71
Faulting module name: ntdll.dll, version: 6.1.7601.17514, time stamp: 0x4ce7b96e
Exception code: 0xc00000fd
Fault offset: 0x00052dde
Faulting process id: 0x1214
Faulting application start time: 0x01cc62c56ed31750
Faulting application path: C:\Program Files\Adobe\Adobe Photoshop CS5.1\Photoshop.exe
Faulting module path: C:\Windows\SYSTEM32\ntdll.dll
Report Id: c42918aa-ceb8-11e0-96fc-00271337ca66
Anyone know what any of that means? It seems ridiculous to me that you pay alot of money for a program that has a lot of users and something like this continually happens. And right from the start searching online has brought up a lot of people with a similar problem.
Thanks again for your help
Cheers
Phil
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CS5 Crashes during Merge to HDR on Windows XP
HI,
CS5 crashes when I try to create an HDR from 3 RAW (CR2) files (select 3 files in MiniBridge, then select "Merger to HDR Pro" from tools ICON). It goes through the steps of building a composite image in CS5. I see a lot of entries being inserted into the history panel and see my RAW images show up as layers 1 by1. Eventually I get a progress box for "Update Lens Profile Database cache" followed by a progress box for "Align Selected Layers based on content". It crashes a few seconds after the "align layers" progress box appears. By this I mean that CS5 dissappears from the screen and I get a pop up saying "Adobe Photoshop CS5 has encountered a problem and needs to close" Etc. This error box allows me to send an error report to Microsoft (whopee). Bridge stays active in my System Tray. When I tried the merge additional times (4 to be exact), the same thing happened each time. This was running patch level 12.0.2 in first 3 attempts, and 12.0.03 in last two attempts.
To resolve this I reinstalled CS5, updated to patch 12.0.03, and tried again. Same sequence of events.
My next resolution attempt was to completely uninstall CS5 first, using the un-install feature in Windows Control Panel and also checking the "Remove Preferences" check box on the Adobe uninstall screen. I then reinstalled it, updated to patch 12.0.03 and tried again. Same thing.
To check my sanity (and to see if there was a problem with the specific photos), I installed CS5 on my lap top (running Windows/7 home) and was successfully able to merge the same 3 photos using the same steps. So, it seems the issue is not with the photos but some interaction between CS5 and Windows/XP.
Any help will be greatly appreciated.
Thanks -- DanEnable installer logging as per [this|http://support.microsoft.com/kb/223300] MS kbase and see what the logs tell you.
Ludek -
Anyone else's CS5 crashing trying to make an HDR?
Hi all noob to this forum. Just bought CS5 & new macbook pro. I did a computer ugrade & bought CS5. I do own CS3 & have leanered photoshop on my own & love it. I went out the other day & took some photos & wanted to do some HDR's. When I tried to merge my photo's in HDR pro, CS5 crashes everytime. I did go back to CS3 & try it there & CS3 merged them fine. After a few tries & a try on my bosses computer whom also has CS5, both our CS5 quite after you select the photo's you want merged?? CS5 has yet to merge them. I am using a Cannon 10D camera shooting raw images.
Did you install the 12.0.1 update?
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CS5 "Merge to HDR Pro" crashes Photoshop
I just downloaded the trial version of Photoshop CS5. The first action I tried to do was to create an HDR Pro image. I selected three bracketed images, going from Bridge, and after selecting Tools and then Photoshop, Merge to HDR Pro, it started to create the HDR image, but then crashed. I have tried this many times, going from Photoshop/Automate/Merge to HDR Pro, and from Bridge and Mini-Bridge. Each time it crashes.
After reading of others having a similar issue, I then downloaded the 12.0.1 update. And still the program crashes every time I try to do the Merge to HDR. It also crashes with some other actions. I have also had Bridge CS5 crash on me a few times.
I did also try uninstalling the CS5 upgrade then re-installing it. No change.
I did not do any actions at all as regard plug-ins or any other task related to the new CS5 upgrade. I only upgraded then updated to 12.0.1
Does anyone have any suggestions as to what I should do? I thought of uninstalling CS4 on my computer, but hesitate to do that, since the CS5 is not working, I still need to use photoshop on a daily basis.
Please help?
Thanks!Ok. I did the actions again, got the crash, and this time I clicked on "report". Then I clicked "details" and got an extensive detailed report. Is this what you asked for, Chris? How do I get it to you? Attach it here? It is long, but I will try.
Process: Adobe Photoshop CS5 [194] Path: /Applications/Adobe Photoshop CS5/Adobe Photoshop CS5.app/Contents/MacOS/Adobe Photoshop CS5 Identifier: com.adobe.Photoshop Version: 12.0.1 (12.0.1) Code Type: X86-64 (Native) Parent Process: launchd [106] Date/Time: 2010-10-08 19:09:17.281 -0700 OS Version: Mac OS X 10.6.4 (10F569) Report Version: 6 Interval Since Last Report: 3735761 sec Crashes Since Last Report: 3023 Per-App Interval Since Last Report: 73967 sec Per-App Crashes Since Last Report: 6 Anonymous UUID: 065656D1-406D-47E0-AB80-852ED5FABE94 Exception Type: EXC_BAD_ACCESS (SIGSEGV) Exception Codes: KERN_INVALID_ADDRESS at 0x000000015ee9b000 Crashed Thread: 0 Dispatch queue: com.apple.main-thread Thread 0 Crashed: Dispatch queue: com.apple.main-thread 0 libFontParser.dylib 0x00007fff870b78fc TFONDData::GetPostscriptName(short, unsigned char*, unsigned long) const + 180 1 libFontParser.dylib 0x00007fff870b773d TFONDData::GetPostscriptName(short) const + 87 2 libFontParser.dylib 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adobe::q::QDocument*, adobe::q::QProject*, long) + 6891125 31 com.adobe.Photoshop 0x000000010096f7af AWS_CUI_GetVersionComments(OpaqueWindowPtr*, adobe::q::QDocument&, adobe::q::QString&, adobe::q::QAttributeList&, adobe::q::QDocument*, adobe::q::QProject*, long) + 6892319 32 com.adobe.Photoshop 0x0000000100964e57 AWS_CUI_GetVersionComments(OpaqueWindowPtr*, adobe::q::QDocument&, adobe::q::QString&, adobe::q::QAttributeList&, adobe::q::QDocument*, adobe::q::QProject*, long) + 6848967 33 com.adobe.Photoshop 0x0000000100964f36 AWS_CUI_GetVersionComments(OpaqueWindowPtr*, adobe::q::QDocument&, adobe::q::QString&, adobe::q::QAttributeList&, adobe::q::QDocument*, adobe::q::QProject*, long) + 6849190 34 com.adobe.Photoshop 0x00000001008e2c31 AWS_CUI_GetVersionComments(OpaqueWindowPtr*, adobe::q::QDocument&, adobe::q::QString&, adobe::q::QAttributeList&, adobe::q::QDocument*, adobe::q::QProject*, long) + 6315937 35 com.adobe.Photoshop 0x0000000100adf2ac 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CPsWActionControl::Get(CPsWActionReference const&, CPsWActionDescriptor&) + 31 55 com.adobe.PSAutomate 0x000000011e96f23c CPsLayer::LayerModified() + 152 56 com.adobe.PSAutomate 0x000000011e9705ea CPsLayer::PutBlendMode(HostBlendMode) + 598 57 com.adobe.PSAutomate 0x000000011e95cb71 CPsArtLayer::PutIsBackgroundLayer(bool) + 591 58 com.adobe.PSAutomate 0x000000011e90e7b9 CPsArtLayer::HostPut(int, ScCore::Variant const&) + 699 59 com.adobe.PSAutomate 0x000000011e9a8655 MultiScript::TProxyBase<ScCore::LiveObject>::put(int, ScCore::Variant const&, ScCore::Error*) + 135 60 com.adobe.AdobeExtendScript 0x000000011e38ef23 ScScript::LiveObjectProperty::put(ScScript::Object&, ScScript::ESVariant const&) + 771 61 com.adobe.AdobeExtendScript 0x000000011e346bc4 jsHelpStore(ScScript::PropRef&, ScScript::ESVariant const&) + 404 62 com.adobe.AdobeExtendScript 0x000000011e34177b jsOpAssign::run(jsRunner&, ScScript::ESVariant&) const + 395 63 com.adobe.AdobeExtendScript 0x000000011e34c390 jsOpStatements::run(jsRunner&, ScScript::ESVariant&) const + 208 64 com.adobe.AdobeExtendScript 0x000000011e34e474 jsOpTry::run(jsRunner&, ScScript::ESVariant&) const + 276 65 com.adobe.AdobeExtendScript 0x000000011e34c390 jsOpStatements::run(jsRunner&, ScScript::ESVariant&) const + 208 66 com.adobe.AdobeExtendScript 0x000000011e345e27 jsOpFunction::run(jsRunner&, ScScript::ESVariant&) const + 215 67 com.adobe.AdobeExtendScript 0x000000011e36f741 jsRunner::run(ScScript::ESVariant&) + 113 68 com.adobe.AdobeExtendScript 0x000000011e35cd3f jsFunction::propCall(ScScript::Object&, ScCore::BasicArray const&, ScScript::ESVariant&) + 287 69 com.adobe.AdobeExtendScript 0x000000011e343930 jsOpCall::run(jsRunner&, ScScript::ESVariant&) const + 864 70 com.adobe.AdobeExtendScript 0x000000011e34889c jsOpLocalAssign::run(jsRunner&, ScScript::ESVariant&) const + 188 71 com.adobe.AdobeExtendScript 0x000000011e3470ab jsOpIf::run(jsRunner&, ScScript::ESVariant&) const + 235 72 com.adobe.AdobeExtendScript 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0x00000001006fe083 AWS_CUI_GetVersionComments(OpaqueWindowPtr*, adobe::q::QDocument&, adobe::q::QString&, adobe::q::QAttributeList&, adobe::q::QDocument*, adobe::q::QProject*, long) + 4330483 96 com.adobe.Photoshop 0x00000001002778ec 0x100000000 + 2586860 97 com.adobe.Photoshop 0x0000000100277a69 0x100000000 + 2587241 98 com.adobe.Photoshop 0x0000000100071796 0x100000000 + 464790 99 com.adobe.Photoshop 0x0000000100066baf 0x100000000 + 420783 100 com.adobe.Photoshop 0x0000000100066c72 0x100000000 + 420978 101 com.adobe.Photoshop 0x00000001012dd6cd AWS_CUI_GetVersionComments(OpaqueWindowPtr*, adobe::q::QDocument&, adobe::q::QString&, adobe::q::QAttributeList&, adobe::q::QDocument*, adobe::q::QProject*, long) + 16779837 102 com.apple.Foundation 0x00007fff82523a2d __NSFireTimer + 114 103 com.apple.CoreFoundation 0x00007fff8857d678 __CFRunLoopRun + 6488 104 com.apple.CoreFoundation 0x00007fff8857b84f CFRunLoopRunSpecific + 575 105 com.apple.HIToolbox 0x00007fff849cf91a 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com.adobe.Photoshop 0x0000000100237c91 0x100000000 + 2325649 116 com.adobe.Photoshop 0x00000001000028e4 0x100000000 + 10468 Thread 1: Dispatch queue: com.apple.libdispatch-manager 0 libSystem.B.dylib 0x00007fff80b5008a kevent + 10 1 libSystem.B.dylib 0x00007fff80b51f5d _dispatch_mgr_invoke + 154 2 libSystem.B.dylib 0x00007fff80b51c34 _dispatch_queue_invoke + 185 3 libSystem.B.dylib 0x00007fff80b5175e _dispatch_worker_thread2 + 252 4 libSystem.B.dylib 0x00007fff80b51088 _pthread_wqthread + 353 5 libSystem.B.dylib 0x00007fff80b50f25 start_wqthread + 13 Thread 2: 0 libSystem.B.dylib 0x00007fff80b71eb6 __semwait_signal + 10 1 libSystem.B.dylib 0x00007fff80b75cd1 _pthread_cond_wait + 1286 2 com.adobe.amt.services 0x000000010907dc53 AMTConditionLock::LockWhenCondition(int) + 37 3 com.adobe.amt.services 0x0000000109076cce _AMTThreadedPCDService::PCDThreadWorker(_AMTThreadedPCDService*) + 92 4 com.adobe.amt.services 0x000000010907dcbe AMTThread::Worker(void*) + 28 5 libSystem.B.dylib 0x00007fff80b70456 _pthread_start + 331 6 libSystem.B.dylib 0x00007fff80b70309 thread_start + 13 Thread 3: 0 libSystem.B.dylib 0x00007fff80b3734e semaphore_timedwait_trap + 10 1 ...ple.CoreServices.CarbonCore 0x00007fff800e088e MPWaitOnSemaphore + 96 2 MultiProcessor Support 0x000000011b61ebd3 ThreadFunction(void*) + 69 3 ...ple.CoreServices.CarbonCore 0x00007fff8004bea1 PrivateMPEntryPoint + 63 4 libSystem.B.dylib 0x00007fff80b70456 _pthread_start + 331 5 libSystem.B.dylib 0x00007fff80b70309 thread_start + 13 Thread 4: 0 libSystem.B.dylib 0x00007fff80b71eb6 __semwait_signal + 10 1 libSystem.B.dylib 0x00007fff80b75cd1 _pthread_cond_wait + 1286 2 ...ple.CoreServices.CarbonCore 0x00007fff8010a4c3 TSWaitOnCondition + 118 3 ...ple.CoreServices.CarbonCore 0x00007fff80079cc4 TSWaitOnConditionTimedRelative + 177 4 ...ple.CoreServices.CarbonCore 0x00007fff80073bcf MPWaitOnQueue + 215 5 AdobeACE 0x000000010591eccd 0x1058e4000 + 240845 6 AdobeACE 0x000000010591e67a 0x1058e4000 + 239226 7 ...ple.CoreServices.CarbonCore 0x00007fff8004bea1 PrivateMPEntryPoint + 63 8 libSystem.B.dylib 0x00007fff80b70456 _pthread_start + 331 9 libSystem.B.dylib 0x00007fff80b70309 thread_start + 13 Thread 5: 0 libSystem.B.dylib 0x00007fff80b71eb6 __semwait_signal + 10 1 libSystem.B.dylib 0x00007fff80b71d45 nanosleep + 148 2 com.adobe.PSAutomate 0x000000011ea8209b ScObjects::Thread::sleep(unsigned int) + 59 3 com.adobe.PSAutomate 0x000000011ea63fd3 ScObjects::BridgeTalkThread::run() + 163 4 com.adobe.PSAutomate 0x000000011ea82196 ScObjects::Thread::go(void*) + 166 5 libSystem.B.dylib 0x00007fff80b70456 _pthread_start + 331 6 libSystem.B.dylib 0x00007fff80b70309 thread_start + 13 Thread 6: 0 libSystem.B.dylib 0x00007fff80b37336 semaphore_wait_trap + 10 1 com.adobe.CameraRaw 0x000000011ffcd6fc EntryFM + 1855036 2 com.adobe.CameraRaw 0x000000011ffd1200 EntryFM + 1870144 3 libSystem.B.dylib 0x00007fff80b70456 _pthread_start + 331 4 libSystem.B.dylib 0x00007fff80b70309 thread_start + 13 Thread 7: 0 libSystem.B.dylib 0x00007fff80b71eb6 __semwait_signal + 10 1 libSystem.B.dylib 0x00007fff80b75cd1 _pthread_cond_wait + 1286 2 ...ple.CoreServices.CarbonCore 0x00007fff8010a4c3 TSWaitOnCondition + 118 3 ...ple.CoreServices.CarbonCore 0x00007fff80079cc4 TSWaitOnConditionTimedRelative + 177 4 ...ple.CoreServices.CarbonCore 0x00007fff80073bcf MPWaitOnQueue + 215 5 com.adobe.CameraRaw 0x000000011fda4f9d 0x11fc00000 + 1724317 6 com.adobe.CameraRaw 0x000000011fda493b 0x11fc00000 + 1722683 7 ...ple.CoreServices.CarbonCore 0x00007fff8004bea1 PrivateMPEntryPoint + 63 8 libSystem.B.dylib 0x00007fff80b70456 _pthread_start + 331 9 libSystem.B.dylib 0x00007fff80b70309 thread_start + 13 Thread 8: 0 libSystem.B.dylib 0x00007fff80b71eb6 __semwait_signal + 10 1 libSystem.B.dylib 0x00007fff80b75cd1 _pthread_cond_wait + 1286 2 com.adobe.CameraRaw 0x000000011fc3b8c5 0x11fc00000 + 243909 3 com.adobe.CameraRaw 0x000000011febe2e7 EntryFM + 743975 4 com.adobe.CameraRaw 0x000000011fcd5e8b 0x11fc00000 + 876171 5 libSystem.B.dylib 0x00007fff80b70456 _pthread_start + 331 6 libSystem.B.dylib 0x00007fff80b70309 thread_start + 13 Thread 9: 0 libSystem.B.dylib 0x00007fff80b37336 semaphore_wait_trap + 10 1 com.adobe.CameraRaw 0x000000011ffcd6fc EntryFM + 1855036 2 com.adobe.CameraRaw 0x000000011ffd3990 EntryFM + 1880272 Thread 10: 0 libSystem.B.dylib 0x00007fff80b37336 semaphore_wait_trap + 10 1 com.adobe.CameraRaw 0x000000011ffcd6fc EntryFM + 1855036 2 com.adobe.CameraRaw 0x000000011ffd3945 EntryFM + 1880197 Thread 11: 0 libSystem.B.dylib 0x00007fff80b71eb6 __semwait_signal + 10 1 libSystem.B.dylib 0x00007fff80b75cd1 _pthread_cond_wait + 1286 2 com.adobe.CameraRaw 0x000000011fc3b8c5 0x11fc00000 + 243909 3 com.adobe.CameraRaw 0x000000011ff382c8 EntryFM + 1243656 4 com.adobe.CameraRaw 0x000000011fcd5e8b 0x11fc00000 + 876171 5 libSystem.B.dylib 0x00007fff80b70456 _pthread_start + 331 6 libSystem.B.dylib 0x00007fff80b70309 thread_start + 13 Thread 12: 0 libSystem.B.dylib 0x00007fff80b71eb6 __semwait_signal + 10 1 libSystem.B.dylib 0x00007fff80b75cd1 _pthread_cond_wait + 1286 2 com.adobe.adobeswfl 0x000000012c1ac04d APXGetHostAPI + 2430509 3 com.adobe.adobeswfl 0x000000012bf6da39 APXGetHostAPI + 77849 4 com.adobe.adobeswfl 0x000000012c1ac161 APXGetHostAPI + 2430785 5 com.adobe.adobeswfl 0x000000012c1ac2ba APXGetHostAPI + 2431130 6 com.adobe.adobeswfl 0x000000012c1ac3b0 APXGetHostAPI + 2431376 7 libSystem.B.dylib 0x00007fff80b70456 _pthread_start + 331 8 libSystem.B.dylib 0x00007fff80b70309 thread_start + 13 Thread 13: 0 libSystem.B.dylib 0x00007fff80b71eb6 __semwait_signal + 10 1 libSystem.B.dylib 0x00007fff80b75cd1 _pthread_cond_wait + 1286 2 com.adobe.adobeswfl 0x000000012c1ac04d APXGetHostAPI + 2430509 3 com.adobe.adobeswfl 0x000000012bf6da39 APXGetHostAPI + 77849 4 com.adobe.adobeswfl 0x000000012c1ac161 APXGetHostAPI + 2430785 5 com.adobe.adobeswfl 0x000000012c1ac2ba APXGetHostAPI + 2431130 6 com.adobe.adobeswfl 0x000000012c1ac3b0 APXGetHostAPI + 2431376 7 libSystem.B.dylib 0x00007fff80b70456 _pthread_start + 331 8 libSystem.B.dylib 0x00007fff80b70309 thread_start + 13 Thread 14: 0 libSystem.B.dylib 0x00007fff80b372fa mach_msg_trap + 10 1 libSystem.B.dylib 0x00007fff80b3796d mach_msg + 59 2 com.apple.CoreFoundation 0x00007fff8857c3c2 __CFRunLoopRun + 1698 3 com.apple.CoreFoundation 0x00007fff8857b84f CFRunLoopRunSpecific + 575 4 com.apple.CoreMediaIOServices 0x00007fff872f463f MIO::DAL::RunLoop::OwnThread(void*) + 147 5 com.apple.CoreMediaIOServices 0x00007fff872f620a CAPThread::Entry(CAPThread*) + 140 6 libSystem.B.dylib 0x00007fff80b70456 _pthread_start + 331 7 libSystem.B.dylib 0x00007fff80b70309 thread_start + 13 Thread 15: 0 libSystem.B.dylib 0x00007fff80b3735a semaphore_timedwait_signal_trap + 10 1 libSystem.B.dylib 0x00007fff80b75bc2 _pthread_cond_wait + 1015 2 com.adobe.adobeswfl 0x000000012c1ac019 APXGetHostAPI + 2430457 3 com.adobe.adobeswfl 0x000000012c341943 APXGetHostAPI + 4091683 4 com.adobe.adobeswfl 0x000000012c1ac161 APXGetHostAPI + 2430785 5 com.adobe.adobeswfl 0x000000012c1ac2ba APXGetHostAPI + 2431130 6 com.adobe.adobeswfl 0x000000012c1ac3b0 APXGetHostAPI + 2431376 7 libSystem.B.dylib 0x00007fff80b70456 _pthread_start + 331 8 libSystem.B.dylib 0x00007fff80b70309 thread_start + 13 Thread 16: 0 libSystem.B.dylib 0x00007fff80b3735a semaphore_timedwait_signal_trap + 10 1 libSystem.B.dylib 0x00007fff80b75bc2 _pthread_cond_wait + 1015 2 com.adobe.adobeswfl 0x000000012c1ac019 APXGetHostAPI + 2430457 3 com.adobe.adobeswfl 0x000000012c1c895c APXGetHostAPI + 2547516 4 com.adobe.adobeswfl 0x000000012c1ac161 APXGetHostAPI + 2430785 5 com.adobe.adobeswfl 0x000000012c1ac2ba APXGetHostAPI + 2431130 6 com.adobe.adobeswfl 0x000000012c1ac3b0 APXGetHostAPI + 2431376 7 libSystem.B.dylib 0x00007fff80b70456 _pthread_start + 331 8 libSystem.B.dylib 0x00007fff80b70309 thread_start + 13 Thread 17: 0 libSystem.B.dylib 0x00007fff80b7adf2 recvfrom + 10 1 ServiceManager-Launcher.dylib 0x0000000127782982 Invoke + 54020 2 ServiceManager-Launcher.dylib 0x0000000127781adf Invoke + 50273 3 ServiceManager-Launcher.dylib 0x0000000127780b26 Invoke + 46248 4 ServiceManager-Launcher.dylib 0x0000000127780b81 Invoke + 46339 5 ServiceManager-Launcher.dylib 0x0000000127780c02 Invoke + 46468 6 ServiceManager-Launcher.dylib 0x000000012777b30d Invoke + 23695 7 ServiceManager-Launcher.dylib 0x000000012777b4a6 Invoke + 24104 8 ServiceManager-Launcher.dylib 0x000000012777bf2f Invoke + 26801 9 ServiceManager-Launcher.dylib 0x000000012777c01d Invoke + 27039 10 ServiceManager-Launcher.dylib 0x000000012777f31f Invoke + 40097 11 ServiceManager-Launcher.dylib 0x000000012777f5c5 Invoke + 40775 12 ServiceManager-Launcher.dylib 0x000000012777fb84 Invoke + 42246 13 ServiceManager-Launcher.dylib 0x000000012777fd71 Invoke + 42739 14 ServiceManager-Launcher.dylib 0x0000000127771daf Login + 1773 15 ServiceManager-Launcher.dylib 0x0000000127773295 Login + 7123 16 ServiceManager-Launcher.dylib 0x00000001277802a8 Invoke + 44074 17 ServiceManager-Launcher.dylib 0x00000001277826c1 Invoke + 53315 18 libSystem.B.dylib 0x00007fff80b70456 _pthread_start + 331 19 libSystem.B.dylib 0x00007fff80b70309 thread_start + 13 Thread 18: 0 libSystem.B.dylib 0x00007fff80b7adce select$DARWIN_EXTSN + 10 1 com.apple.CoreFoundation 0x00007fff8859de92 __CFSocketManager + 818 2 libSystem.B.dylib 0x00007fff80b70456 _pthread_start + 331 3 libSystem.B.dylib 0x00007fff80b70309 thread_start + 13 Thread 19: 0 libSystem.B.dylib 0x00007fff80b372fa mach_msg_trap + 10 1 libSystem.B.dylib 0x00007fff80b3796d mach_msg + 59 2 com.apple.CoreFoundation 0x00007fff8857c3c2 __CFRunLoopRun + 1698 3 com.apple.CoreFoundation 0x00007fff8857b84f CFRunLoopRunSpecific + 575 4 com.apple.CoreFoundation 0x00007fff8857b5d6 CFRunLoopRun + 70 5 com.apple.DesktopServices 0x00007fff869c4636 TSystemNotificationTask::SystemNotificationTaskProc(void*) + 514 6 ...ple.CoreServices.CarbonCore 0x00007fff8004bea1 PrivateMPEntryPoint + 63 7 libSystem.B.dylib 0x00007fff80b70456 _pthread_start + 331 8 libSystem.B.dylib 0x00007fff80b70309 thread_start + 13 Thread 20: 0 libSystem.B.dylib 0x00007fff80b50eaa __workq_kernreturn + 10 1 libSystem.B.dylib 0x00007fff80b512bc _pthread_wqthread + 917 2 libSystem.B.dylib 0x00007fff80b50f25 start_wqthread + 13 Thread 21: 0 libSystem.B.dylib 0x00007fff80b50eaa __workq_kernreturn + 10 1 libSystem.B.dylib 0x00007fff80b512bc _pthread_wqthread + 917 2 libSystem.B.dylib 0x00007fff80b50f25 start_wqthread + 13 Thread 0 crashed with X86 Thread State (64-bit): rax: 0x0000000000000000 rbx: 0x000000015e8f1104 rcx: 0xffffffffffda4e28 rdx: 0x000000015ee9b000 rdi: 0x00007fff5fbf7571 rsi: 0x000000015e8f1141 rbp: 0x00007fff5fbf7560 rsp: 0x00007fff5fbf7510 r8: 0x000000014b7fc0a0 r9: 0x000000014b7fc0a4 r10: 0x0000000000000010 r11: 0x00007fff5fbf7571 r12: 0x0000000000000000 r13: 0x0000000000000000 r14: 0x000000015e8f1104 r15: 0x00000000000000ff rip: 0x00007fff870b78fc rfl: 0x0000000000010286 cr2: 0x000000015ee9b000 Binary Images: 0x100000000 - 0x1026a7fff +com.adobe.Photoshop 12.0.1 (12.0.1) <CFDED939-0A8A-EBC4-215B-94A4A224A1D1> /Applications/Adobe Photoshop CS5/Adobe Photoshop CS5.app/Contents/MacOS/Adobe Photoshop CS5 0x103287000 - 0x1032fffef +com.adobe.adobe_caps adobe_caps 3.0.116.0 (3.0.116.0) <4A355686-1451-B19A-0C55-DFE49FD2539E> /Applications/Adobe Photoshop CS5/Adobe Photoshop CS5.app/Contents/Frameworks/adobe_caps.framework/Versions/A/adobe_caps 0x103315000 - 0x10331cfff org.twain.dsm 1.9.4 (1.9.4) <92859D8B-FC2A-2932-C510-AB6F6478A546> /System/Library/Frameworks/TWAIN.framework/Versions/A/TWAIN 0x103324000 - 0x103334ff8 +com.adobe.ahclientframework 1.5.0.30 (1.5.0.30) <5D6FFC4E-7B81-3E8C-F0D4-66A3FA94A837> /Applications/Adobe Photoshop CS5/Adobe Photoshop CS5.app/Contents/Frameworks/ahclient.framework/Versions/A/ahclient 0x10333f000 - 0x103345ff7 com.apple.agl 3.0.12 (AGL-3.0.12) <1AB34F57-2E8D-42FB-A484-5CCB928CA456> /System/Library/Frameworks/AGL.framework/Versions/A/AGL 0x10334c000 - 0x103552fef +com.adobe.linguistic.LinguisticManager 5.0.0 (11696) <499B4E7A-08BB-80FC-C220-D57D45CA424F> /Applications/Adobe Photoshop CS5/Adobe Photoshop CS5.app/Contents/Frameworks/AdobeLinguistic.framework/Versions/3/AdobeLinguistic 0x1035e5000 - 0x103793fef +com.adobe.owl AdobeOwl version 3.0.93 (3.0.93) <74CF40F6-B216-DB73-5C8F-FC5533220CD9> /Applications/Adobe Photoshop CS5/Adobe Photoshop CS5.app/Contents/Frameworks/AdobeOwl.framework/Versions/A/AdobeOwl 0x103835000 - 0x103c65fef +AdobeMPS ??? (???) <FA334142-5343-8808-7760-4318EB62AD51> /Applications/Adobe Photoshop CS5/Adobe Photoshop CS5.app/Contents/Frameworks/AdobeMPS.framework/Versions/A/AdobeMPS 0x103dbf000 - 0x1040eaff7 +AdobeAGM ??? (???) <52E17D56-6E7A-A635-82ED-5DE1F3E5045D> /Applications/Adobe Photoshop CS5/Adobe Photoshop CS5.app/Contents/Frameworks/AdobeAGM.framework/Versions/A/AdobeAGM 0x1041b7000 - 0x1044dffe7 +AdobeCoolType ??? (???) <7EF54CD5-3426-A1E5-7961-FA34CCC2018D> /Applications/Adobe Photoshop CS5/Adobe Photoshop CS5.app/Contents/Frameworks/AdobeCoolType.framework/Versions/A/AdobeCoolType 0x104577000 - 0x104598ff7 +AdobeBIBUtils ??? (???) <F7150688-2C15-0F0C-AF24-93ED82FC321A> /Applications/Adobe Photoshop CS5/Adobe Photoshop CS5.app/Contents/Frameworks/AdobeBIBUtils.framework/Versions/A/AdobeBIBUtils 0x1045a5000 - 0x1045d0ff6 +AdobeAXE8SharedExpat ??? (???) <7E809606-BF97-DB3A-E465-156446E56D00> /Applications/Adobe Photoshop CS5/Adobe Photoshop CS5.app/Contents/Frameworks/AdobeAXE8SharedExpat.framework/Versions/A/AdobeAXE8SharedExpa t 0x1045e2000 - 0x104726fef +WRServices ??? (???) <76354373-F0BD-0BAF-6FC0-B96DBB371755> /Applications/Adobe Photoshop CS5/Adobe Photoshop CS5.app/Contents/Frameworks/WRServices.framework/Versions/A/WRServices 0x10476d000 - 0x1047d2fff +aif_core ??? (???) <12FA670E-05A8-1FCB-A7A2-AAE68728EA30> /Applications/Adobe Photoshop CS5/Adobe Photoshop CS5.app/Contents/Frameworks/aif_core.framework/Versions/A/aif_core 0x1047ee000 - 0x104804fff +data_flow ??? (???) <9C5D39A6-D2A2-9B6A-8B64-D1B59396C112> /Applications/Adobe Photoshop CS5/Adobe Photoshop CS5.app/Contents/Frameworks/data_flow.framework/Versions/A/data_flow 0x10481c000 - 0x1048b2fff +image_flow ??? (???) <B72AA922-0D68-D57E-96B1-2E009B0AD4AE> /Applications/Adobe Photoshop CS5/Adobe Photoshop CS5.app/Contents/Frameworks/image_flow.framework/Versions/A/image_flow 0x104929000 - 0x104947fff +image_runtime ??? (???) <32786637-C9BF-4CB6-2DF9-5D99220E00BE> /Applications/Adobe Photoshop CS5/Adobe Photoshop CS5.app/Contents/Frameworks/image_runtime.framework/Versions/A/image_runtime 0x104964000 - 0x104b93fff +aif_ogl ??? (???) <615E7DF6-09B1-857A-74AC-E224A636BEE1> /Applications/Adobe Photoshop CS5/Adobe Photoshop CS5.app/Contents/Frameworks/aif_ogl.framework/Versions/A/aif_ogl 0x104c72000 - 0x104d05fff +AdobeOwlCanvas ??? (???) <EC667F6D-0BB6-03EA-41E8-624425B2BF4B> /Applications/Adobe Photoshop CS5/Adobe Photoshop CS5.app/Contents/Frameworks/AdobeOwlCanvas.framework/Versions/A/AdobeOwlCanvas 0x104d25000 - 0x10506efef +com.adobe.dvaui.framework dvaui version 5.0.0 (5.0.0.0) <023E0760-0223-AB5D-758C-2C5A052F6AF4> /Applications/Adobe Photoshop CS5/Adobe Photoshop CS5.app/Contents/Frameworks/dvaui.framework/Versions/A/dvaui 0x1051fe000 - 0x105380fe7 +com.adobe.dvacore.framework dvacore version 5.0.0 (5.0.0.0) <42077295-9026-D519-C057-35E07029D97B> /Applications/Adobe Photoshop CS5/Adobe Photoshop CS5.app/Contents/Frameworks/dvacore.framework/Versions/A/dvacore 0x105422000 - 0x10579afff +com.adobe.dvaadameve.framework dvaadameve version 5.0.0 (5.0.0.0) <0E95A0DF-038A-CFF2-EC7B-BDB905CDF5C5> /Applications/Adobe Photoshop CS5/Adobe Photoshop CS5.app/Contents/Frameworks/dvaadameve.framework/Versions/A/dvaadameve 0x1058e4000 - 0x1059f9fff +AdobeACE ??? (???) <5BFBC4A1-1704-06A7-B656-D28BF592307A> /Applications/Adobe Photoshop CS5/Adobe Photoshop CS5.app/Contents/Frameworks/AdobeACE.framework/Versions/A/AdobeACE 0x105a1e000 - 0x105a3afff +AdobeBIB ??? (???) <7A792F27-42CC-2DCA-D5DF-88A2CE6C2626> /Applications/Adobe Photoshop CS5/Adobe Photoshop CS5.app/Contents/Frameworks/AdobeBIB.framework/Versions/A/AdobeBIB 0x105a44000 - 0x105aaeff7 +com.adobe.amtlib amtlib 3.0.0.64 (3.0.0.64) <6B2F73C2-10AB-08B3-4AB0-A31C83D1E5E0> /Applications/Adobe Photoshop CS5/Adobe Photoshop CS5.app/Contents/Frameworks/amtlib.framework/Versions/A/amtlib 0x105ae1000 - 0x105bb4ffb +AdobeJP2K ??? (???) <465D1693-BE79-590E-E1AA-BAA8061B4746> /Applications/Adobe Photoshop CS5/Adobe Photoshop CS5.app/Contents/Frameworks/AdobeJP2K.framework/Versions/A/AdobeJP2K 0x105bd4000 - 0x105bd8ff8 +com.adobe.ape.shim adbeape version 3.1.65.7508 (3.1.65.7508) <0C380604-C686-C2E4-0535-C1FAB230187E> /Applications/Adobe Photoshop CS5/Adobe Photoshop CS5.app/Contents/Frameworks/adbeape.framework/Versions/A/adbeape 0x105bdc000 - 0x105c53fff +FileInfo ??? (???) <6D5235B9-0EB6-17CA-6457-A2507A87EA8F> /Applications/Adobe Photoshop CS5/Adobe Photoshop CS5.app/Contents/Frameworks/FileInfo.framework/Versions/A/FileInfo 0x105c74000 - 0x105cd2ffd +AdobeXMP ??? (???) <561026BB-C6EA-29CE-4790-CABCB81E8884> /Applications/Adobe Photoshop CS5/Adobe Photoshop CS5.app/Contents/Frameworks/AdobeXMP.framework/Versions/A/AdobeXMP 0x105ce0000 - 0x10617bfff +com.nvidia.cg 2.2.0006 (???) /Applications/Adobe Photoshop CS5/Adobe Photoshop CS5.app/Contents/Frameworks/Cg.framework/Cg 0x106701000 - 0x106757feb +com.adobe.headlights.LogSessionFramework ??? (2.0.1.011) <03B80698-2C3B-A232-F15F-8F08F8963A19> /Applications/Adobe Photoshop CS5/Adobe Photoshop CS5.app/Contents/Frameworks/LogSession.framework/Versions/A/LogSession 0x10679c000 - 0x1067c1ffe +adobepdfsettings ??? 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Photoshop CS5 Crash - Possible cause - magnetic lasso tool
Hi,
One of our artist machines has been crashing regularly and it tends to happen when the magnetic lasso tool is being utilized. I've done some research on existing CS5 crashes related to the magnetic tool and in most cases was due to the size of the file. In our case, the file sizes aren't nearly as large compared to those cases - 14098 x 11759 pixels / 8bit RGB - so I'm not sure if the magnetic lasso tool is causing the crash in our case.
I've included the crash log below, any help as to what's this would be appreciated.
Thanks!
John
OS X 10.8.5
23 Gigs
2 x 2.4 Quad Core
Process:
Adobe Photoshop CS5 [240]
Path:
/Applications/Adobe Photoshop CS5/Adobe Photoshop CS5.app/Contents/MacOS/Adobe Photoshop CS5
Identifier:
com.adobe.Photoshop
Version:
12.0.4 (12.0.4x20110407.r.1265] [12.0.4)
Code Type:
X86-64 (Native)
Parent Process: launchd [154]
User ID:
503
Date/Time:
2013-12-18 10:31:17.920 -0800
OS Version:
Mac OS X 10.8.5 (12F45)
Report Version: 10
Crashed Thread: 0 Dispatch queue: com.apple.main-thread
Exception Type: EXC_BAD_ACCESS (SIGSEGV)
Exception Codes: KERN_PROTECTION_FAILURE at 0x00007fff5f3fffc8
VM Regions Near 0x7fff5f3fffc8:
CG backing stores
00000001c929a000-00000001c98a0000 [ 6168K] rw-/rw- SM=SHM
--> STACK GUARD
00007fff5bc00000-00007fff5f400000 [ 56.0M] ---/rwx SM=NUL stack guard for thread 0
Stack
00007fff5f400000-00007fff5fc00000 [ 8192K] rw-/rwx SM=COW thread 0
Thread 0 Crashed:: Dispatch queue: com.apple.main-thread
0 com.apple.CoreFoundation
0x00007fff8a565d52 __CFStringEqual + 226
1 com.apple.CoreFoundation
0x00007fff8a565bd8 CFEqual + 664
2 com.apple.CoreFoundation
0x00007fff8a565929 __CFDictionaryStandardEquateKeys + 41
3 com.apple.CoreFoundation
0x00007fff8a558405 CFBasicHashFindBucket + 2021
4 com.apple.CoreFoundation
0x00007fff8a557c06 CFDictionaryGetValue + 102
5 com.apple.CoreFoundation
0x00007fff8a6cfaad -[CFPrefsPlistSource copyValueForKey:] + 61
6 com.apple.CoreFoundation
0x00007fff8a6cea33 -[CFPrefsSearchListSource copyValueForKey:] + 131
7 com.apple.CoreFoundation
0x00007fff8a6ca8a0 __CFPreferencesCopyAppValue_block_invoke_0 + 32
8 com.apple.CoreFoundation
0x00007fff8a6ce008 +[CFPrefsSearchListSource withSearchListForIdentifier:perform:] + 824
9 com.apple.CoreFoundation
0x00007fff8a5a39ca CFPreferencesCopyAppValue + 186
10 com.apple.FinderKit
0x00007fff8c67adc3 -[FI_TUserDefaults _finderObjectForKey:] + 21
11 com.apple.FinderKit
0x00007fff8c67af18 -[FI_TUserDefaults objectForRegID:] + 98
12 com.apple.FinderKit
0x00007fff8c67bcde +[FI_TUserDefaults dictionaryForRegID:] + 61
13 com.apple.FinderKit
0x00007fff8c64c0e2 TSharedServerNode::ViewSettingsDictionary() const + 80
14 com.apple.FinderKit
0x00007fff8c613841 TCustomNode::GetIconViewSettings(NSMutableDictionary**) const + 29
15 com.apple.FinderKit
0x00007fff8c6170ea TCustomNode::SetSpatialData(DataBrowserItemSpatialData const&, bool&) + 48
16 com.apple.FinderKit
0x00007fff8c64c113 TSharedServerNode::ViewSettingsDictionary() const + 129
17 com.apple.FinderKit
0x00007fff8c613841 TCustomNode::GetIconViewSettings(NSMutableDictionary**) const + 29
18 com.apple.FinderKit
0x00007fff8c6170ea TCustomNode::SetSpatialData(DataBrowserItemSpatialData const&, bool&) + 48
19 com.apple.FinderKit
0x00007fff8c64c113 TSharedServerNode::ViewSettingsDictionary() const + 129
20 com.apple.FinderKit
0x00007fff8c613841 TCustomNode::GetIconViewSettings(NSMutableDictionary**) const + 29
21 com.apple.FinderKit
0x00007fff8c6170ea TCustomNode::SetSpatialData(DataBrowserItemSpatialData const&, bool&) + 48
22 com.apple.FinderKit
0x00007fff8c64c113 TSharedServerNode::ViewSettingsDictionary() const + 129
23 com.apple.FinderKit
0x00007fff8c613841 TCustomNode::GetIconViewSettings(NSMutableDictionary**) const + 29
24 com.apple.FinderKit
0x00007fff8c6170ea TCustomNode::SetSpatialData(DataBrowserItemSpatialData const&, bool&) + 48
25 com.apple.FinderKit
0x00007fff8c64c113 TSharedServerNode::ViewSettingsDictionary() const + 129
26 com.apple.FinderKit
0x00007fff8c613841 TCustomNode::GetIconViewSettings(NSMutableDictionary**) const + 29
27 com.apple.FinderKit
0x00007fff8c6170ea TCustomNode::SetSpatialData(DataBrowserItemSpatialData const&, bool&) + 48
28 com.apple.FinderKit
0x00007fff8c64c113 TSharedServerNode::ViewSettingsDictionary() const + 129
29 com.apple.FinderKit
0x00007fff8c613841 TCustomNode::GetIconViewSettings(NSMutableDictionary**) const + 29
30 com.apple.FinderKit
0x00007fff8c6170ea TCustomNode::SetSpatialData(DataBrowserItemSpatialData const&, bool&) + 48
31 com.apple.FinderKit
0x00007fff8c64c113 TSharedServerNode::ViewSettingsDictionary() const + 129
32 com.apple.FinderKit
0x00007fff8c613841 TCustomNode::GetIconViewSettings(NSMutableDictionary**) const + 29
33 com.apple.FinderKit
0x00007fff8c6170ea TCustomNode::SetSpatialData(DataBrowserItemSpatialData const&, bool&) + 48
34 com.apple.FinderKit
0x00007fff8c64c113 TSharedServerNode::ViewSettingsDictionary() const + 129
35 com.apple.FinderKit
0x00007fff8c613841 TCustomNode::GetIconViewSettings(NSMutableDictionary**) const + 29
36 com.apple.FinderKit
0x00007fff8c6170ea TCustomNode::SetSpatialData(DataBrowserItemSpatialData const&, bool&) + 48
37 com.apple.FinderKit
0x00007fff8c64c113 TSharedServerNode::ViewSettingsDictionary() const + 129
38 com.apple.FinderKit
0x00007fff8c613841 TCustomNode::GetIconViewSettings(NSMutableDictionary**) const + 29
39 com.apple.FinderKit
0x00007fff8c6170ea TCustomNode::SetSpatialData(DataBrowserItemSpatialData const&, bool&) + 48
40 com.apple.FinderKit
0x00007fff8c64c113 TSharedServerNode::ViewSettingsDictionary() const + 129
41 com.apple.FinderKit
0x00007fff8c613841 TCustomNode::GetIconViewSettings(NSMutableDictionary**) const + 29
42 com.apple.FinderKit
0x00007fff8c6170ea TCustomNode::SetSpatialData(DataBrowserItemSpatialData const&, bool&) + 48
43 com.apple.FinderKit
0x00007fff8c64c113 TSharedServerNode::ViewSettingsDictionary() const + 129
44 com.apple.FinderKit
0x00007fff8c613841 TCustomNode::GetIconViewSettings(NSMutableDictionary**) const + 29
45 com.apple.FinderKit
0x00007fff8c6170ea TCustomNode::SetSpatialData(DataBrowserItemSpatialData const&, bool&) + 48
46 com.apple.FinderKit
0x00007fff8c64c113 TSharedServerNode::ViewSettingsDictionary() const + 129
47 com.apple.FinderKit
0x00007fff8c613841 TCustomNode::GetIconViewSettings(NSMutableDictionary**) const + 29
48 com.apple.FinderKit
0x00007fff8c6170ea TCustomNode::SetSpatialData(DataBrowserItemSpatialData const&, bool&) + 48
49 com.apple.FinderKit
0x00007fff8c64c113 TSharedServerNode::ViewSettingsDictionary() const + 129
50 com.apple.FinderKit
0x00007fff8c613841 TCustomNode::GetIconViewSettings(NSMutableDictionary**) const + 29
51 com.apple.FinderKit
0x00007fff8c6170ea TCustomNode::SetSpatialData(DataBrowserItemSpatialData const&, bool&) + 48
52 com.apple.FinderKit
0x00007fff8c64c113 TSharedServerNode::ViewSettingsDictionary() const + 129
53 com.apple.FinderKit
0x00007fff8c613841 TCustomNode::GetIconViewSettings(NSMutableDictionary**) const + 29
54 com.apple.FinderKit
0x00007fff8c6170ea TCustomNode::SetSpatialData(DataBrowserItemSpatialData const&, bool&) + 48
55 com.apple.FinderKit
0x00007fff8c64c113 TSharedServerNode::ViewSettingsDictionary() const + 129
56 com.apple.FinderKit
0x00007fff8c613841 TCustomNode::GetIconViewSettings(NSMutableDictionary**) const + 29
57 com.apple.FinderKit
0x00007fff8c6170ea TCustomNode::SetSpatialData(DataBrowserItemSpatialData const&, bool&) + 48
58 com.apple.FinderKit
0x00007fff8c64c113 TSharedServerNode::ViewSettingsDictionary() const + 129
59 com.apple.FinderKit
0x00007fff8c613841 TCustomNode::GetIconViewSettings(NSMutableDictionary**) const + 29
60 com.apple.FinderKit
0x00007fff8c6170ea TCustomNode::SetSpatialData(DataBrowserItemSpatialData const&, bool&) + 48
61 com.apple.FinderKit
0x00007fff8c64c113 TSharedServerNode::ViewSettingsDictionary() const + 129
62 com.apple.FinderKit
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63 com.apple.FinderKit
0x00007fff8c6170ea TCustomNode::SetSpatialData(DataBrowserItemSpatialData const&, bool&) + 48
64 com.apple.FinderKit
0x00007fff8c64c113 TSharedServerNode::ViewSettingsDictionary() const + 129
65 com.apple.FinderKit
0x00007fff8c613841 TCustomNode::GetIconViewSettings(NSMutableDictionary**) const + 29
66 com.apple.FinderKit
0x00007fff8c6170ea TCustomNode::SetSpatialData(DataBrowserItemSpatialData const&, bool&) + 48
67 com.apple.FinderKit
0x00007fff8c64c113 TSharedServerNode::ViewSettingsDictionary() const + 129
68 com.apple.FinderKit
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69 com.apple.FinderKit
0x00007fff8c6170ea TCustomNode::SetSpatialData(DataBrowserItemSpatialData const&, bool&) + 48
70 com.apple.FinderKit
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71 com.apple.FinderKit
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72 com.apple.FinderKit
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73 com.apple.FinderKit
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74 com.apple.FinderKit
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75 com.apple.FinderKit
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76 com.apple.FinderKit
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77 com.apple.FinderKit
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78 com.apple.FinderKit
0x00007fff8c6170ea TCustomNode::SetSpatialData(DataBrowserItemSpatialData const&, bool&) + 48
79 com.apple.FinderKit
0x00007fff8c64c113 TSharedServerNode::ViewSettingsDictionary() const + 129
80 com.apple.FinderKit
0x00007fff8c613841 TCustomNode::GetIconViewSettings(NSMutableDictionary**) const + 29
81 com.apple.FinderKit
0x00007fff8c6170ea TCustomNode::SetSpatialData(DataBrowserItemSpatialData const&, bool&) + 48
82 com.apple.FinderKit
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83 com.apple.FinderKit
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84 com.apple.FinderKit
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85 com.apple.FinderKit
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86 com.apple.FinderKit
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87 com.apple.FinderKit
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88 com.apple.FinderKit
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89 com.apple.FinderKit
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90 com.apple.FinderKit
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91 com.apple.FinderKit
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92 com.apple.FinderKit
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93 com.apple.FinderKit
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94 com.apple.FinderKit
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95 com.apple.FinderKit
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96 com.apple.FinderKit
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97 com.apple.FinderKit
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98 com.apple.FinderKit
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99 com.apple.FinderKit
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100 com.apple.FinderKit
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101 com.apple.FinderKit
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102 com.apple.FinderKit
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103 com.apple.FinderKit
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104 com.apple.FinderKit
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105 com.apple.FinderKit
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106 com.apple.FinderKit
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107 com.apple.FinderKit
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108 com.apple.FinderKit
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109 com.apple.FinderKit
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110 com.apple.FinderKit
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111 com.apple.FinderKit
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112 com.apple.FinderKit
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113 com.apple.FinderKit
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115 com.apple.FinderKit
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118 com.apple.FinderKit
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119 com.apple.FinderKit
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120 com.apple.FinderKit
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121 com.apple.FinderKit
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122 com.apple.FinderKit
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123 com.apple.FinderKit
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129 com.apple.FinderKit
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130 com.apple.FinderKit
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131 com.apple.FinderKit
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133 com.apple.FinderKit
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137 com.apple.FinderKit
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143 com.apple.FinderKit
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145 com.apple.FinderKit
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152 com.apple.FinderKit
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158 com.apple.FinderKit
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160 com.apple.FinderKit
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161 com.apple.FinderKit
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163 com.apple.FinderKit
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164 com.apple.FinderKit
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172 com.apple.FinderKit
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173 com.apple.FinderKit
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202 com.apple.FinderKit
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289 com.apple.FinderKit
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301 com.apple.FinderKit
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307 com.apple.FinderKit
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309 com.apple.FinderKit
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310 com.apple.FinderKit
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313 com.apple.FinderKit
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316 com.apple.FinderKit
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319 com.apple.FinderKit
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322 com.apple.FinderKit
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0x00007ffThat crash is not in Photoshop code, but in FinderKit - part of the MacOS that gets run inside appliation space. Unfortunately, it is also crash prone. Repairing the disk data structures with Disk Utility usually solves the problems.
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I posted this topic a couple of days ago - I didn't know about this forum/group so the thread appears in Photoshop Scripting and Bridge Windows. I haven't found a solution on those forums - can any one here help?
http://forums.adobe.com/thread/880777?tstart=0
http://forums.adobe.com/thread/880779?tstart=0
I would like to automate part of my workflow that involves opening stacked images (in Bridge CS5) as layers in Ps CS5 and running an PS action that composites the layers and processes the image. Something similar to 'Process Collection' in Bridge CS5 only with my own action instead of merge to HDR/Panorama.
Apparently this is possible with Mac 'Automator' - is there anything I can do in Windows? I don't have any experience with writing scripts, but have friends that can help. Can someone tell me if its possible and point me in the right direction please?
This needs to be a batch process. I know how to open images as layers from Bridge so that I can manually run the PS action - I would like to automatically process lots of images in this same way.
To clarify, the script if possible will need to
1) find first stack (in Bridge [in selected folder])
2) open as layers in PS
3) run PS action
4) save and close (as psd preserving layers)
5) find next stack in Bridge (selected folder) and repeat.
By 'stack' I mean a set of similar files (for instance same scene -2EV, 0EV, +2EV)
Bridge's 'Process Collection' feature is great because it very cleverly recognises similar images (I think you have to stack them first) opens them and either processes them into a hdr or panoramic image. Instead or hdr or pano, wouldn't it be great if you could run your own action.
Bridge's Image Processor is fantastic at opening a batch of individual files and running your own processing action, but it won't open groups of images ('Stacks' or sets) as layers.
What I need is basically a hybrid of the two.In case you miss my late append in the other thread you may want to look at the auto collection script that ships with the Bridge and use it as a base for what you want to do. You may also be able to automat the creation of your stacks if their time stamps are close. The Auto Collection Script night now does two types of stacks HDR and Panoramas. You may be able to modify it to do a third stack type. You stack type and use your stack processing process instead of mearge to HDR or PhotoMerge.
From Bridge help:
The Auto Collection CS5 script in Adobe Bridge assembles sets of images into stacks for processing as high dynamic range (HDR) or panoramic composites in Photoshop CS5. The script collects images into stacks based on capture time, exposure settings, and image alignment. Timestamps must be within 18 seconds for the Auto Collection script to process the photos. If exposure settings vary across the photos and content overlaps by more than 80%, the script interprets the photos as an HDR set. If exposure is constant and content overlaps by less than 80%, the script interprets the photos as being part of a panorama.
Note: You must have Adobe Bridge with Photoshop CS5 for Auto Collection CS5 to be available.
To enable the Auto Collection CS5 script, choose Edit > Preferences (Windows) or Adobe Bridge CS5.1 > Preferences (Mac OS).
In the Startup Scripts panel, select Auto Collection CS5, and then click OK.
Select a folder with the HDR or panoramic shots, and choose Stacks > Auto-Stack Panorama/HDR.
Choose Tools > Photoshop > Process Collections In Photoshop to automatically merge them and see the result in Adobe Bridge. -
InDesign CS5 crashes when adding pages - is there an answer yet?
Having scouted around I can see lots of people have this (or a similar) problem, but with far more specific circumstances than mine - e.g. in templates, or with documents created in previous versions, or when adding more than 10 pages, etc.
Mine is a 'virgin' CS5 install, I've been away since PageMaker 6.5 and I'm not trying to salvage any of that stuff! Every time I try to add pages in the middle of a document it crashes, regardless of how many I try to add. A work around which sometimes works is to add them at the end of a document and then drag them to where they are needed.
Looks like this problem is widespread, I see lots of people talking about it going back almost a year, but can find no mention of it or possible solutions from Adobe. Are these forums just a sop to the user, a place to moan and vent without ever getting answers or acknowledgement that a problem exists? No offence Adobe, but I don't have time to join a community or spend hours on forums, I'm too busy. I need software that works and timely answers.Pixate wrote:
Looks like this problem is widespread, I see lots of people talking about it going back almost a year, but can find no mention of it or possible solutions from Adobe. Are these forums just a sop to the user, a place to moan and vent without ever getting answers or acknowledgement that a problem exists? No offence Adobe, but I don't have time to join a community or spend hours on forums, I'm too busy. I need software that works and timely answers.
First, I don't recal more than one or two threads reporting a problem like this that wasn't related to some sort of configuration issue on the user's machine (notably the 3-column master issue that John has mentioned), and that hardly qualifies as "widespread" around here. Poviding full details about what version of ID, including the patch level, and your OS, along with exactly what you are doing, what happens, and any error messages you receive, and what you've already tried to solve the problem, will get you better help faster.
Second, you are not talkint to Adobe here. If you want to waste your time talking to tech support, you need to do that on the phone. The people here are user volunteers. We don't write the code and have no influence over what happens in engineering, but we do have a lot of collective real world experience that gladly share, and there are very few problems other than genuine bugs that we don't solve. But if you don't have time to participate in the community there's a pretty good chance the community won't find time for you. -
CS5 Crashing - HELP PLEASE!!!
I recently upgraded to Dreamweaver CS5 and have had nothing but problems since. The issue appears to be with the file explorer; if I click on a file, then click on another file before waiting several seconds in-between the program crashes. Also if I save a file, switch windows to a browser (or anything) then come back to Dreamweaver and click any place it crashes.
I have scowered these forums and Google looking for a possible solution and thus far nothing has worked. I have delted the Site Cache and configuration folder, which made no effect. I've tried reinstalling the entire program, which did nothing. I disabled the Site Cache, Check In/Out and Remote server options within the site and it's still crashing. I have also disabled all the extensions from within the Extension Manager, which also did nothing.
I'm about ready to pull my hair out - Any help would be greatly appreciated!Below is the dump file from the latest crash...
Comment: 'Dreamweaver version 11.0.3.4964'
Symbol search path is: *** Invalid ***
* Symbol loading may be unreliable without a symbol search path. *
* Use .symfix to have the debugger choose a symbol path. *
* After setting your symbol path, use .reload to refresh symbol locations. *
Executable search path is:
Windows 7 Version 7600 MP (2 procs) Free x86 compatible
Product: WinNt, suite: SingleUserTS
Machine Name:
Debug session time: Wed Feb 16 12:34:15.000 2011 (UTC - 8:00)
System Uptime: not available
Process Uptime: 0 days 1:46:33.000
This dump file has an exception of interest stored in it.
The stored exception information can be accessed via .ecxr.
(18ac.16c0): Access violation - code c0000005 (first/second chance not available)
eax=ffffffff ebx=0012d574 ecx=15da07e8 edx=00000b14 esi=00000b2c edi=00000001
eip=773b64f4 esp=0012c75c ebp=0012c76c iopl=0 nv up ei pl zr na pe nc
cs=001b ss=0023 ds=0023 es=0023 fs=003b gs=0000 efl=00000246
*** ERROR: Symbol file could not be found. Defaulted to export symbols for ntdll.dll -
ntdll!KiFastSystemCallRet:
773b64f4 c3 ret -
SUDDENLY ID CS5 crashes when I export to PDF...
SUDDENLY ID CS5 crashes when I export to PDF...anybody have this experience plus a solution?
Have you checked the background tasks panel to see if the export is hung? This is a known issue for which Adobe is working on a fix. THere's a lengthy tread about it here with some possible workarounds.
-
I've been trying to fix this problem of mine, and I've found that countless people have had the same problem with previous versions of premiere and still do with even the more recent versions. I'm going to be posting this on multiple forums to help out. Well, I might be being a little cocky saying that I have a solution to every case of Adobe Premiere not working, but I will give as many solutions as I know starting with my problem, which I've had happen multiple times, and then go through the possible solutions to other countless people's errors that I've seen while trying to fix my problem.
It might almost seem like it's not worth it to go through all of my steps and instead just format your hard drive, but some people have too much stuff to have to copy off the drive to do that so that is why I'm posting this. For example, I myself have over a Terabyte of music on my computer =/.
PREMIERE PROBLEM CRASHES
When I would click on Premiere, no matter what version ( I only tried Adobe Premiere 6.5, Pro 7, and CS3 but I'm sure it would've been the same for all ) it would pop up as it usually does and then it would crash ( for search provider purposes I'm going to put every word I can think of ) lock up, freeze, shut down, close out, not work, wouldn't start, doesn't open, won't run, can't load, etc. Premiere 6.5 for example would say "Initializing" and then give a send or don't send error message. Similar thing for CS3 except it didn't say "Initializing" it said something else, but it would only say the first thing it would try to do and then the same error messages every time. This seemed to be an unfixable problem I've had multiple times with adobe premiere and I've tried the following possible fixes but none worked: System restores, uninstall and reinstall, uninstall all audio and video codecs I can find, Delete every adobe premiere file that exists on my computer including documents and settings / my documents / windows / program files / temp files / prefrence files / application data / etc., also going into my regestry editor and going to HKCU... as well as HKLM / Software / Microsoft / Windows / CurrentVersion / RUN and RUN Once and deleted any proccesses I knew I didn't need on startup, I've also tried unchecking Load Startup Items under the Selective Startup section using "msconfig" in the run command and then restarting without those background programs running and then tried Premiere, and I've even tried to do a repair install of Windows XP, but not a single one of those things in any combination would do the trick!!!
POSSIBLE CAUSES
The problem actually started after doing a system restore, maybe undoing something I wasn't aware of even though the system restore itself was only created a few days back so I'm not sure how that could be, none-the-less the problem started just after. It might have also had something to do with a new program I had installed to clean my registry. I don't believe that was the problem because after cleaning my registry and before the system restore the program worked just fine, but maybe the combination of the two things caused the problem this time. A few other problems I've heard of as possible causes / solutions are...
· Conflicts with Audio Codecs such as - Lame Mp3 / Ra-Audio codec12 / RC3 / etc.
· Conflicts with Video Codecs such as - Ligos, ffdshow, Darim Vision, Moonlight WinDivX, WMP DVD Playback, Core Video, Matrox, Fraps, etc. etc.
· Malware, Viruses, Spyware, bogus Registry Cleaners like RegCure, Pirated Software ( big no no), and other vulnerabilities.
· Prefrence files that needed to be deleted like: Prem60.prf, Premiere 6.5 Prefs - in C:\Documents and Settings\YourUserNameHere\Application Data\Adobe\Premiere, and a few other pref files I can't really remember.
· QUICK TIME, you should uninstall quicktime (which might have been my problem) and delete all files associated with it including Apple Software.
· Start Up proccess conflicts. Use Msconfig in the run command line to bring up msconfig, then under General / Selective Startup, uncheck Load Startup Items and restart your computer. If after restart Premiere doesn't work read on...
· Ace Mega Codecs Pack: This one can cause a lot of conflicts... Here's a screenshot of what your Ace MCP settings should be on through a Custom install, or you can use your control panel to modify an already existing install... http://frankreu.ipower.com//AceSettings.jpg
MY SOLUTION ( to possilby every case of Premiere crashing )
This is a very good solution to have so that you don't have to try all the other things first, I guarantee this is the best solution and it will take a little courage on your part but does the trick without having to format your Hard Drive. The first thing I did was uninstall all versions of Premiere, then Ace Mega Codecs pack v5.93.8971, I also uninstalled all extra audio codecs I could find, and uninstalled any extra software I didn't need on my computer while I was at it which might be causing the conflict such as Fraps, Growler Guncam, and any other little programs I didn't need and could reinstall. Even going as far as looking through the Program Files for things I didn't recognize, and if I were anyone else I would google it to make sure it is not a necessary file, and then delete all the folders to programs I had already uninstalled that were left over or other folders to things that I didn't need. If you're going to do this make sure you go into your My Computer folder, then at the top select the Tools tab and click on Folder Options, then on the view tab make sure that Show Hidden Files and Folders is selected and click apply. Then I went into C:\Documents and Settings\ (Every different account there was) and looked through the Application Data folders and the Local Settings folders for left over Adobe Premiere files and folders and deleted them all. I also cleaned out every temp folder I could find by selecting the files and pressing shift + delete to skip the recycling bin proccess. If you come across any files that say "cannot delete" due to file permissions just look on google for the program called Unlocker 1.8.7 and download it for free, here's the current link http://ccollomb.free.fr/unlocker/unlocker1.8.7.exe. After installing it, should only take seconds, you can right click on any file or group of files and click unlocker, then select the delete option and press the Unlock All button. If the process winlogon.exe or svchost is in the list of processes you are going to unlock do not do it, this will freeze up your computer. After deleting all those left over files you should use your Search command in your start menu to look for anything with the name Premiere in it, make sure you select Advanced Options and then put checkmarks next to Search System Folders, Search Hidden Files and Folders, and Search Subfolders. Delete all those files, but make sure they are related to Adobe Premiere and not something else. Then, and this may not be a necessary step so don't panic, I ran Uniblue Registry Booster to clean out my registry files of all unecessary entries and also did a registry defrag. Uniblue is software you have to pay for though so you might want to fish around on the internet for a good free registry cleaner, do not use RegCure though that one's a scam.
Then, and this is where you have to be kinda brave, I went into the registry editor by pressing the start button on my tastbar and opening the run command I then typed regedit.exe, or just regedit, to open the system registry editor. First you should make a backup of your registry before going any further by clicking the File / Export button, and saving the registry to your My Documents folder or somewhere else you will be able to find it. I would then use the Find command with all options checked to look for Adobe and then Premier seperately to make sure I found every place that had Premiere entries in it and then deleted those entries. Make sure you start from the top by having My Computer selected. Some would only say Prem~.exe and things similar to that, so that is why you have to look for Adobe as well to find all the entries. Once you click find, you can press F3 to do a find next and continue the seach after each value you delete. If a folder contained only a value with an Adobe Premiere property in it I deleted the whole folder. I then searched for the following words and began the same proccess with them: Ligos, Matrox, Fraps, Quicktime, and during the search if I saw any values I wasn't sure of because they didn't seem to be what I was referring to I left them alone. I also deleted any entries that I knew I nolonger needed in there such as Apple Software, and refrences to game demos or other programs I knew I had already uninstalled. Be carefull with that though, you should be absolutly sure before deleting anything from the registry. You have a back up so don't get too scared if you damage it, just double click your backup of the registry, then reboot and start over. Worst case is that you might have to do a windows repair install if you mess up.
Anyway, after you're done in the registry create a system restore point and then restart your computer. Once it loads up again try reinstalling Adobe Premiere and make sure you cross those figers, that's the most important part. Viola, that's my solution. If it doesn't work for you, well, most likely you have some serious malware or a trojan that just doesn't like Premiere. I myself use Panda Titanium 2009 as well as Uniblue PowerSuite to keep my system clean. If you can't afford that try Lavasoft Adaware freeware + Microsoft Malicious Software Removal Tool and see if they don't catch anything. Good luck, and I really hope that I help at least one person with all of this lol.Jeff:
I have had both good and bad experiences with Acronis True Image. I got the recent copy of ATI via a Newegg.com bundle. I haven't tried it yet on any Windows 7 editing systems. ATI installs some services that I would rather not have running in the background.
What made you change from ATI to ShadowProtect Desktop Edition?
Are you running Windows 7?
What do you see as advantages to running ShadowProtect Desktop Edition as opposed to Acronis True Image?
Thanks -
Photoshop CS5 and AE CS5 Crash
Hi all.
I have a problem with PS and AE, both CS5. I bought the Production Suite, uninstalled everything from Adobe, restarted, and installed the production suite. It worked fine for one day, for Photoshop Cs5 Ext. 64bit, I worked on some images, it did everything, it quit without crashing. I opened in the same day every product on Production suite and they all opened without problems. Today, I went on to work in AE and it crashes right after the splash screen, when the interface is starting to show-up without any kind of error, just "Adobe After Effects stopped working... A problem caused the app..." no more info on that. So I tried every other application on the suite, and they all (Premiere CS5, Illustrator CS5, Flash, Soundbooth opened without errors) excluding Photoshop Cs5 64bit (the 32bit is working), if freezes on the splash screen in "initializing menus" (again without any error, just Adobe Photoshop stopped working....").
So I updated my graphic card drivers up to no avail. I deleted "AdobeFnt**.lst" as suggested in http://kb2.adobe.com/cps/840/cpsid_84000.html .
I haven't installed any fonts (nor since Windows 7 Installation nor since photoshop working and the next day)
The only thing I did was update my wacom I4 tablet driver, but then I already tried re-installing the production suite without results. All other applications in the suite work. Even Premiere so I don't think it has to do with the graphic card. Maybe the fonts? But I can't seem to delete them anyway, nor do I know which ones are essential to the system.
My pc is as follows:
Intel Core2 Duo CPU E8400 @ 3.0GHz
4GB Ram
Windows 7 64bit
Ati Radeon HD 4800 Series (with Last drivers from amd site, reseted to Default settings)
I would really be grateful if someone could help me here, thank you
Micael Nussbaumer
Edit:
Ok, so it was Wacom Intuos 4 last driver that was messing up. I uninstalled, and re-installed the default drivers that came with the wacom table and it started working again. But I think this is a glitch in Adobe's software, b/c only those 2 applications (AE & PS64bit) had the problem, the other ones worked fine, plus PS 32bit. Anyway it's solved.
Message was edited by: mnussOk, so I've managed to put the latest driver of wacom (6.1.5-3) working with Cs5 64 and AE in Windows 7 64 bits.
I always had problems with the driver that came with my Wacom tablet, it would not keep presets, and If i tried to load them I would get a C++ error.
If I uploaded to the latest wacom driver it wouldn't launch PS CS 64b nor AE, crashing while starting.
So, the solution was very simple. I uninstalled the wacom driver (and the plugins for IE and Netscape also on the uninstal pannel), unplugged the wacom tablet, restarted the pc, and then installed only the latest driver from wacom (ran as administrator). It works like a charm. AE and PS start without problems, there aren't slowdowns and I can keep my preferences for the tablet/load them.
Hope this helps -
I'm trying to print a gallery wrap image on an Epson R3000 printer using 13" wide Epson roll canvas. Every time I select "Manage Custom Sizes" in the printer's dialogue window, Photoshop CS5 crashes. I've been using Photoshop software for more than 15 years with a variety of Epson printers including Stylus Pro 7600 and this problem has never occurred previously. I can't seem to find a solution. Anyone have a suggestion? Thanks in advance!
That means that there is a bug in your Epson printer driver.
Please contact Epson for updates to their printer driver software. -
Photoshop CS5 crashes every time I select the "Design" Workspace
Hi, just installed CS5 on my MacPro, and updated. Every time I try and select the "Design" workspace, CS5 crashes. All of the other workspaces work just fine. Can someone have a look at this error log and let me know if there's a solution to my problem:
Exception Type: EXC_CRASH (SIGABRT)
Exception Codes: 0x0000000000000000, 0x0000000000000000
Crashed Thread: 0 Dispatch queue: com.apple.main-thread
Application Specific Information:
*** error for object 0x14a255400: incorrect checksum for freed object - object was probably modified after being freed.
Error Formulating Crash Report:
*** -[NSCFDictionary setObject:forKey:]: attempt to insert nil value (key: Identifier)
0x84920ca6
0x806ef0f3
0x84920ae7
0x84920a74
0x8031fa9b
0x00004a8f
0x800be917
0x00004939
0x000072f2
0x00007dd7
0x00009ff2
0x00009dcf
0x83b0e860
0x000094d6
0x83b02456
0x83b02309
Thread 0 Crashed: Dispatch queue: com.apple.main-thread
0 libSystem.B.dylib 0x00007fff83b173d6 __kill + 10
1 libSystem.B.dylib 0x00007fff83bb7972 abort + 83
2 libSystem.B.dylib 0x00007fff83ba6625 szone_error + 519
3 libSystem.B.dylib 0x00007fff83ad3b4b small_free_list_remove_ptr + 246
4 libSystem.B.dylib 0x00007fff83ad05ef szone_free_definite_size + 3254
5 libFontParser.dylib 0x00007fff809c6314 FPFontCreateFontsWithPath + 1358
6 libCGXType.A.dylib 0x00007fff8162ce52 create_private_data_with_path + 22
7 com.apple.CoreGraphics 0x00007fff86e26c63 CGFontCreateFontsWithPath + 51
8 com.apple.CoreGraphics 0x00007fff86e268c4 CGFontCreateFontsWithURL + 433
9 com.apple.CoreText 0x00007fff8138c073 TCGFont::TCGFont(__CFURL const*, bool) + 73
10 com.apple.CoreText 0x00007fff8138be00 TCGFontCache::CopyFont(__CFURL const*) const + 92
11 com.apple.CoreText 0x00007fff8138bc5a TBaseFont::CopyNativeFont() const + 50
12 com.apple.CoreText 0x00007fff8138d517 TBaseFont::CopyAvailableTables(unsigned int) const + 25
13 AdobeCoolType 0x000000010430360e CTCleanup + 1011924
14 AdobeCoolType 0x00000001043065a4 CTCleanup + 1024106
15 AdobeCoolType 0x00000001043079a4 CTCleanup + 1029226
16 AdobeCoolType 0x000000010430a1d3 CTCleanup + 1039513
17 AdobeCoolType 0x000000010425bc45 CTCleanup + 325387
18 AdobeCoolType 0x00000001041be85d 0x1041b7000 + 30813
19 AdobeCoolType 0x00000001042b9cf1 CTCleanup + 710583
20 AdobeCoolType 0x000000010426748c CTCleanup + 372562
21 AdobeCoolType 0x00000001042660e6 CTCleanup + 367532
22 AdobeCoolType 0x00000001042b84e8 CTCleanup + 704430
23 AdobeCoolType 0x0000000104206353 0x1041b7000 + 324435
24 com.adobe.Photoshop 0x000000010090a119 AWS_CUI_GetVersionComments(OpaqueWindowPtr*, adobe::q::QDocument&, adobe::q::QString&, adobe::q::QAttributeList&, adobe::q::QDocument*, adobe::q::QProject*, long) + 6476937
25 com.adobe.Photoshop 0x000000010090a145 AWS_CUI_GetVersionComments(OpaqueWindowPtr*, adobe::q::QDocument&, adobe::q::QString&, adobe::q::QAttributeList&, adobe::q::QDocument*, adobe::q::QProject*, long) + 6476981
26 com.adobe.Photoshop 0x0000000100904cef AWS_CUI_GetVersionComments(OpaqueWindowPtr*, adobe::q::QDocument&, adobe::q::QString&, adobe::q::QAttributeList&, adobe::q::QDocument*, adobe::q::QProject*, long) + 6455391
27 com.adobe.Photoshop 0x0000000100905d08 AWS_CUI_GetVersionComments(OpaqueWindowPtr*, adobe::q::QDocument&, adobe::q::QString&, adobe::q::QAttributeList&, adobe::q::QDocument*, adobe::q::QProject*, long) + 6459512
28 com.adobe.Photoshop 0x0000000100905e78 AWS_CUI_GetVersionComments(OpaqueWindowPtr*, adobe::q::QDocument&, adobe::q::QString&, adobe::q::QAttributeList&, adobe::q::QDocument*, adobe::q::QProject*, long) + 6459880
29 com.adobe.Photoshop 0x000000010096f305 AWS_CUI_GetVersionComments(OpaqueWindowPtr*, adobe::q::QDocument&, adobe::q::QString&, adobe::q::QAttributeList&, adobe::q::QDocument*, adobe::q::QProject*, long) + 6891125
30 com.adobe.Photoshop 0x000000010096f7af AWS_CUI_GetVersionComments(OpaqueWindowPtr*, adobe::q::QDocument&, adobe::q::QString&, adobe::q::QAttributeList&, adobe::q::QDocument*, adobe::q::QProject*, long) + 6892319
31 com.adobe.Photoshop 0x0000000100964e57 AWS_CUI_GetVersionComments(OpaqueWindowPtr*, adobe::q::QDocument&, adobe::q::QString&, adobe::q::QAttributeList&, adobe::q::QDocument*, adobe::q::QProject*, long) + 6848967
32 com.adobe.Photoshop 0x0000000100964f36 AWS_CUI_GetVersionComments(OpaqueWindowPtr*, adobe::q::QDocument&, adobe::q::QString&, adobe::q::QAttributeList&, adobe::q::QDocument*, adobe::q::QProject*, long) + 6849190
33 com.adobe.Photoshop 0x0000000100971e8a AWS_CUI_GetVersionComments(OpaqueWindowPtr*, adobe::q::QDocument&, adobe::q::QString&, adobe::q::QAttributeList&, adobe::q::QDocument*, adobe::q::QProject*, long) + 6902266
34 com.adobe.Photoshop 0x00000001000c4ba6 0x100000000 + 805798
35 com.adobe.Photoshop 0x00000001000c4ba6 0x100000000 + 805798
36 com.adobe.Photoshop 0x00000001000c4ba6 0x100000000 + 805798
37 com.adobe.Photoshop 0x00000001000c8837 0x100000000 + 821303
38 com.adobe.Photoshop 0x0000000100071796 0x100000000 + 464790
39 com.adobe.Photoshop 0x0000000100066baf 0x100000000 + 420783
40 com.adobe.Photoshop 0x0000000100066c72 0x100000000 + 420978
41 com.adobe.Photoshop 0x00000001012df459 AWS_CUI_GetVersionComments(OpaqueWindowPtr*, adobe::q::QDocument&, adobe::q::QString&, adobe::q::QAttributeList&, adobe::q::QDocument*, adobe::q::QProject*, long) + 16787401
42 com.apple.AppKit 0x00007fff87c27922 -[NSApplication run] + 474
43 com.adobe.Photoshop 0x00000001012dd5ee AWS_CUI_GetVersionComments(OpaqueWindowPtr*, adobe::q::QDocument&, adobe::q::QString&, adobe::q::QAttributeList&, adobe::q::QDocument*, adobe::q::QProject*, long) + 16779614
44 com.adobe.Photoshop 0x00000001012de819 AWS_CUI_GetVersionComments(OpaqueWindowPtr*, adobe::q::QDocument&, adobe::q::QString&, adobe::q::QAttributeList&, adobe::q::QDocument*, adobe::q::QProject*, long) + 16784265
45 com.adobe.Photoshop 0x00000001000688c2 0x100000000 + 428226
46 com.adobe.Photoshop 0x0000000100237c01 0x100000000 + 2325505
47 com.adobe.Photoshop 0x0000000100237c91 0x100000000 + 2325649
48 com.adobe.Photoshop 0x00000001000028e4 0x100000000 + 10468
Thanks much,
RonThanks very much Chris for pointing me in the right direction. I downloaded FontDoctor, and it found one questionable font which I deleted. However CS5 continues to crash when selecting the Design Workspace. So I followed the steps outlined in the Adobe document you linked. When I got to the point of downloading the FontTest.jsx file and ran it, CS5 crashed right away without writing any log file. I turned on app.displayDialogs = DialogModes.YES, and CS5 is crashing with a TypeError: undefined is not an object. So I don't know if this is related to my original problem, or not. Any thoughts on how to proceed to get the FontTest script to run properly? I took all of the normal defaults when I installed CS5 (e.g., didn't select any alternate paths, don't have any add-ons installed, etc.).
-
AI CS5 crashes when saving - I have tried everything including uninstalling and re-installing
At 80% of my attempts to save adobe illustrator cs5 crashes. Very rarely does the .ai file actually save, but it has on a few occasions.
GP,
Did you use the full three step way?
Uninstall, run the Cleaner Tool, and reinstall?
http://www.adobe.com/support/contact/cscleanertool.html
Working now and again, it may be caused by some strange interference.
The full general list of things to try includes interference from specific applications in Item 7) in 5).
The following is a general list of things you may try when the issue is not in a specific file (you may have tried/done some of them already); 1) and 2) are the easy ones for temporary strangenesses, and 3) and 4) are specifically aimed at possibly corrupt preferences); 5) is a list in itself, and 6) is the last resort.
1) Close down Illy and open again;
2) Restart the computer (you may do that up to 3 times);
3) Close down Illy and press Ctrl+Alt+Shift/Cmd+Option+Shift during startup (easy but irreversible);
4) Move the folder (follow the link with that name) with Illy closed (more tedious but also more thorough and reversible);
5) Look through and try out the relevant among the Other options (follow the link with that name, Item 7) is a list of usual suspects among other applications that may disturb and confuse Illy, Item 15) applies to CC, CS6, and maybe CS5);
Even more seriously, you may:
6) Uninstall, run the Cleaner Tool (if you have CS3/CS4/CS5/CS6/CC), and reinstall.
http://www.adobe.com/support/contact/cscleanertool.html -
Mail Repeatedly Crashes in 10.5.1 -- One Solution
OK, there's several different threads covering Mail repeatedly crashing in Leopard, some covering 10.5 and some 10.5.1. In addition, some of the solutions have apparently worked for some users, most notably removing GrowlMail for those who had it, but my Mail kept crashing even after trying a whole slew of possible solutions. I know some users had similar problems to mine, so here's my problem and solution:
Problem:
Upon startup, Mail begins to download new messages and seems to download two or so before it freezes then crashes completely (quits).
Tried lots of things, but none worked. Ultimately tried to copy my entire ~/Library/Mail folder to a backup drive before trying to copy older backup of Tiger Mail folders to Mac running 10.5.1 in last-ditch effort. Upon starting the copy process, however, the process immediately failed, noting that my Mac could not read or write the file "LSMMap2". Why? Must be corrupt. So I Googled LSMMap2 and found that it's a file for managing your junk mail filters in Mail.
Solution:
I deleted LSMMap2 (no need to back it up since I couldn't copy it anyway) and then used some excellent instructions from another poster, David Gimeno Gost -- thanks David! -- to find and remove all my junk mail-related files, basically any junk.mbox file in any Mail folder or mailbox account folder. I trashed them all. Here's a link to David's instructions:
http://discussions.apple.com/thread.jspa?threadID=1165162&tstart=1
The result? Mail launched and downloaded 817 messages! And it hasn't crashed for 45 minutes!
Side Effects: All my junk mail filters are wiped out, but that's a small price to pay for getting Mail back. I can rebuild the filters more easily than using Webmail from multiple e-mail accounts -- or ditching Mail for something else entirely. Anyway, thought I'd share since losing Mail functionality totally bites.Hold down the Shift Key while clicking on the Mail icon to launch Mail
Hmm, nothing happens here. Clicking in the dock or double click on the app itself?
Do i get feedback only when there is a problem and not it everything is okey? Is that similar to the "database rebuild" when holding down option while launching Entourage?
Thanks for further infos
Patrik
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