CS5 crashes when previewing some photos

First time this has happened. I'm working with rather small client provided photos 477x640; jpeg, gif, etc. and suddenly when I dragged a jpeg over to the preview the entire system crashed right down to the blue system screen. I run CS5 on a HP Z800, 6 core, 12 gigs RAM, Win 7 64 bit and it's been generally stable thus far. Here's the kicker, if I drag the photo directly to the timeline, the system doesn't crash. Doesn't matter if I turn off the GPU Accelerator or not. The crash happens only loading the picture in the preview window. This doesn't happen on all photos just some. I even brought the photo into Photoshop with no problem, saved it as a PSD, but the crash still happens in Premiere Pro CS5. Anybody know why?
I think this is a CS5 only issue because on another computer (HPxw8400, 8 gigs RAM, Win 7 64 bit) running CS3 that same photo does not crash the system loading into the preview window.
At the moment, my work around is to not load the photos into the preview window.

Yeah Colin, looks like I could load the lastest Nvidia driver. I am using CS5 5.0.3.
What I just did was load each photo one at a time to see which photos trigger the crash. After loading 14 good photos (JPGs and GIFs) I came across two other photos, BMPs this time, that crashed the system. It too is a RGB 8 bit file. So no discerning trait among them. It seems most of the JPGs and GIF have no issue. All I can think of is that perhaps these few photos are somehow corrupt, but only the 64 bit Premiere Pro CS5 brings this to light. Can't say I've found a bug or not, or if it's just something wrong with these few files that CS5 doesn't like.
All these photos came to me online from the client's computer via YouSendIt.com. I believe suspect files came through in different batches with other good files, so can't really blame an upload issue.
I don't think there are any viruses involved. I've scanned everything with my AVG and no issue found. Not that all viruses come to light in every anti-virus program though.
For now, I think I'll just work in CS3 and try to trouble shoot further later.
If anyone would like this photo to test on their system, let me know.
Thanks, guys.

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Process:
Adobe Photoshop CS5 [841]
Path:
/Applications/Adobe Photoshop CS5/Adobe Photoshop CS5.app/Contents/MacOS/Adobe Photoshop CS5
Identifier:
com.adobe.Photoshop
Responsible:
Adobe Photoshop CS5 [841]
2   com.adobe.Photoshop
0x0000000100c237cf AWS_CUI_GetVersionComments(OpaqueWindowPtr*, adobe::q::QDocument&, adobe::q::QString&, adobe::q::QAttributeList&, adobe::q::QDocument*, adobe::q::QProject*, long) + 9727123
3   com.adobe.Photoshop
0x0000000100c23e7d AWS_CUI_GetVersionComments(OpaqueWindowPtr*, adobe::q::QDocument&, adobe::q::QString&, adobe::q::QAttributeList&, adobe::q::QDocument*, adobe::q::QProject*, long) + 9728833
4   com.adobe.Photoshop
0x0000000100c23eb7 AWS_CUI_GetVersionComments(OpaqueWindowPtr*, adobe::q::QDocument&, adobe::q::QString&, adobe::q::QAttributeList&, adobe::q::QDocument*, adobe::q::QProject*, long) + 9728891
5   com.adobe.Photoshop
0x0000000100c23da5 AWS_CUI_GetVersionComments(OpaqueWindowPtr*, adobe::q::QDocument&, adobe::q::QString&, adobe::q::QAttributeList&, adobe::q::QDocument*, adobe::q::QProject*, long) + 9728617
6   com.adobe.Photoshop
0x0000000100aee053 AWS_CUI_GetVersionComments(OpaqueWindowPtr*, adobe::q::QDocument&, adobe::q::QString&, adobe::q::QAttributeList&, adobe::q::QDocument*, adobe::q::QProject*, long) + 8459543
7   com.adobe.Photoshop
0x0000000100768c64 AWS_CUI_GetVersionComments(OpaqueWindowPtr*, adobe::q::QDocument&, adobe::q::QString&, adobe::q::QAttributeList&, adobe::q::QDocument*, adobe::q::QProject*, long) + 4768040
8   com.adobe.Photoshop
0x0000000100af067e AWS_CUI_GetVersionComments(OpaqueWindowPtr*, adobe::q::QDocument&, adobe::q::QString&, adobe::q::QAttributeList&, adobe::q::QDocument*, adobe::q::QProject*, long) + 8469314
9   com.adobe.Photoshop
0x0000000100af0be9 AWS_CUI_GetVersionComments(OpaqueWindowPtr*, adobe::q::QDocument&, adobe::q::QString&, adobe::q::QAttributeList&, adobe::q::QDocument*, adobe::q::QProject*, long) + 8470701
10 com.adobe.Photoshop
0x0000000100af1295 AWS_CUI_GetVersionComments(OpaqueWindowPtr*, adobe::q::QDocument&, adobe::q::QString&, adobe::q::QAttributeList&, adobe::q::QDocument*, adobe::q::QProject*, long) + 8472409
11 com.adobe.Photoshop
0x000000010007bbdc 0x100000000 + 506844
12 com.adobe.Photoshop
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13 com.adobe.Photoshop
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14 com.adobe.Photoshop
0x0000000100066eb1 0x100000000 + 421553
15 com.adobe.Photoshop
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16 com.adobe.Photoshop
0x000000010006716f 0x100000000 + 422255
17 com.adobe.Photoshop
0x0000000100067232 0x100000000 + 422450
18 com.adobe.Photoshop
0x00000001012f0007 AWS_CUI_GetVersionComments(OpaqueWindowPtr*, adobe::q::QDocument&, adobe::q::QString&, adobe::q::QAttributeList&, adobe::q::QDocument*, adobe::q::QProject*, long) + 16856267
20 com.adobe.Photoshop
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21 com.adobe.Photoshop
0x00000001012ef3c7 AWS_CUI_GetVersionComments(OpaqueWindowPtr*, adobe::q::QDocument&, adobe::q::QString&, adobe::q::QAttributeList&, adobe::q::QDocument*, adobe::q::QProject*, long) + 16853131
22 com.adobe.Photoshop
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23 com.adobe.Photoshop
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24 com.adobe.Photoshop
0x00000001002383a7 0x100000000 + 2327463
25 com.adobe.Photoshop
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0x100000000 -
0x1026b5fff +com.adobe.Photoshop (12.0 - 12.0x20100407.r.1103] [12.0) <B69D89E5-01DD-C220-48B1-E129D0574536> /Applications/Adobe Photoshop CS5/Adobe Photoshop CS5.app/Contents/MacOS/Adobe Photoshop CS5
0x103295000 -
0x10330dfef +com.adobe.adobe_caps (adobe_caps 3.0.116.0 - 3.0.116.0) <4A355686-1451-B19A-0C55-DFE49FD2539E> /Applications/Adobe Photoshop CS5/Adobe Photoshop CS5.app/Contents/Frameworks/adobe_caps.framework/Versions/A/adobe_caps
0x103331000 -
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0x103357000 -
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0x1044eafe7 +AdobeCoolType (1) <9E03F47A-06A3-F1F4-AC4C-76F12FACC294> /Applications/Adobe Photoshop CS5/Adobe Photoshop CS5.app/Contents/Frameworks/AdobeCoolType.framework/Versions/A/AdobeCoolType
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0x104c7d000 -
0x104d10fff +AdobeOwlCanvas (1) <EC667F6D-0BB6-03EA-41E8-624425B2BF4B> /Applications/Adobe Photoshop CS5/Adobe Photoshop CS5.app/Contents/Frameworks/AdobeOwlCanvas.framework/Versions/A/AdobeOwlCanvas
0x104d30000 -
0x105079fef +com.adobe.dvaui.framework (dvaui version 5.0.0 - 5.0.0.0) <023E0760-0223-AB5D-758C-2C5A052F6AF4> /Applications/Adobe Photoshop CS5/Adobe Photoshop CS5.app/Contents/Frameworks/dvaui.framework/Versions/A/dvaui
0x105209000 -
0x10538bfe7 +com.adobe.dvacore.framework (dvacore version 5.0.0 - 5.0.0.0) <42077295-9026-D519-C057-35E07029D97B> /Applications/Adobe Photoshop CS5/Adobe Photoshop CS5.app/Contents/Frameworks/dvacore.framework/Versions/A/dvacore
0x10542d000 -
0x1057a5fff +com.adobe.dvaadameve.framework (dvaadameve version 5.0.0 - 5.0.0.0) <0E95A0DF-038A-CFF2-EC7B-BDB905CDF5C5> /Applications/Adobe Photoshop CS5/Adobe Photoshop CS5.app/Contents/Frameworks/dvaadameve.framework/Versions/A/dvaadameve
0x1058ef000 -
0x105a03fff +AdobeACE (1) <E359887D-1E7F-5E62-CB8D-37CE4DBFB4D8> /Applications/Adobe Photoshop CS5/Adobe Photoshop CS5.app/Contents/Frameworks/AdobeACE.framework/Versions/A/AdobeACE
0x105a28000 -
0x105a44fff +AdobeBIB (1) <7A792F27-42CC-2DCA-D5DF-88A2CE6C2626> /Applications/Adobe Photoshop CS5/Adobe Photoshop CS5.app/Contents/Frameworks/AdobeBIB.framework/Versions/A/AdobeBIB
0x105a4e000 -
0x105ab8ff7 +com.adobe.amtlib (amtlib 3.0.0.64 - 3.0.0.64) <6B2F73C2-10AB-08B3-4AB0-A31C83D1E5E0> /Applications/Adobe Photoshop CS5/Adobe Photoshop CS5.app/Contents/Frameworks/amtlib.framework/Versions/A/amtlib
0x105aeb000 -
0x105bbeffb +AdobeJP2K (0) <465D1693-BE79-590E-E1AA-BAA8061B4746> /Applications/Adobe Photoshop CS5/Adobe Photoshop CS5.app/Contents/Frameworks/AdobeJP2K.framework/Versions/A/AdobeJP2K
0x105bde000 -
0x105be2ff8 +com.adobe.ape.shim (adbeape version 3.1.65.7508 - 3.1.65.7508) <0C380604-C686-C2E4-0535-C1FAB230187E> /Applications/Adobe Photoshop CS5/Adobe Photoshop CS5.app/Contents/Frameworks/adbeape.framework/Versions/A/adbeape
0x105be6000 -
0x105c5dfff +FileInfo (0) <6D5235B9-0EB6-17CA-6457-A2507A87EA8F> /Applications/Adobe Photoshop CS5/Adobe Photoshop CS5.app/Contents/Frameworks/FileInfo.framework/Versions/A/FileInfo
0x105c7e000 -
0x105cdcffd +AdobeXMP (0) <561026BB-C6EA-29CE-4790-CABCB81E8884> /Applications/Adobe Photoshop CS5/Adobe Photoshop CS5.app/Contents/Frameworks/AdobeXMP.framework/Versions/A/AdobeXMP
0x105cea000 -
0x106185fff +com.nvidia.cg (2.2.0006 - 0) /Applications/Adobe Photoshop CS5/Adobe Photoshop CS5.app/Contents/Frameworks/Cg.framework/Cg
0x10670b000 -
0x106761feb +com.adobe.headlights.LogSessionFramework (2.0.1.011) <03B80698-2C3B-A232-F15F-8F08F8963A19> /Applications/Adobe Photoshop CS5/Adobe Photoshop CS5.app/Contents/Frameworks/LogSession.framework/Versions/A/LogSession
0x1067a6000 -
0x1067cbffe +adobepdfsettings (1) <56E7F033-6032-2EC2-250E-43F1EBD123B1> /Applications/Adobe Photoshop CS5/Adobe Photoshop CS5.app/Contents/Frameworks/adobepdfsettings.framework/Versions/A/adobepdfsetti ngs
0x106805000 -
0x10680affd +com.adobe.AdobeCrashReporter (3.0 - 3.0.20100302) <DFFB9A08-8369-D65F-161F-7C61D562E307> /Applications/Adobe Photoshop CS5/Adobe Photoshop CS5.app/Contents/Frameworks/AdobeCrashReporter.framework/Versions/A/AdobeCrashR eporter
0x10680f000 -
0x1069aafff +com.adobe.PlugPlug (2.0.0.746 - 2.0.0.746) <CB23C5AA-0E4B-182B-CB88-57DD32893F92> /Applications/Adobe Photoshop CS5/Adobe Photoshop CS5.app/Contents/Frameworks/PlugPlug.framework/Versions/A/PlugPlug
0x106a52000 -
0x106a6bfeb +libtbb.dylib (0) /Applications/Adobe Photoshop CS5/Adobe Photoshop CS5.app/Contents/Frameworks/libtbb.dylib
0x106a7c000 -
0x106a82feb +libtbbmalloc.dylib (0) /Applications/Adobe Photoshop CS5/Adobe Photoshop CS5.app/Contents/Frameworks/libtbbmalloc.dylib
0x106a89000 -
0x106a91ff3 +com.adobe.boost_threads.framework (boost_threads version 5.0.0 - 5.0.0.0) <6858DF5A-F020-22A7-B945-14EC277724D4> /Applications/Adobe Photoshop CS5/Adobe Photoshop CS5.app/Contents/Frameworks/boost_threads.framework/Versions/A/boost_threads
0x1089c3000 -
0x108a33ff6 +com.adobe.amt.services (AMTServices 3.0.0.64 [BuildVersion: 3.0; BuildDate: Mon Jan 26 2010 21:49:00] - 3.0.0.64) <52FF1F9B-9991-ECE2-C7E3-09DA1B368CBE> /Applications/Adobe Photoshop CS5/Adobe Photoshop CS5.app/Contents/Frameworks/amtservices.framework/Versions/a/amtservices
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0x10d56a000 -
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0x116b00000 -
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0x116b3c000 -
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0x117b70fef +com.adobe.PSAutomate (12.0 - 12.0) <35AEF3A8-2E64-71D1-39ED-A34760CAAC29> /Applications/Adobe Photoshop CS5/*/ScriptingSupport.plugin/Contents/MacOS/ScriptingSupport
0x117d86000 -
0x117e2affb +com.adobe.AdobeExtendScript (ExtendScript 4.1.23 - 4.1.23.7573) <332E7D8D-BF42-3177-9BC5-033942DE35E0> /Applications/Adobe Photoshop CS5/Adobe Photoshop CS5.app/Contents/Frameworks/AdobeExtendScript.framework/Versions/A/AdobeExtendS cript
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0x118078000 -
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Photoshop CS5 crashes when I try to print to Epson R2880, anyone resolved this yet?

Photoshop CS5 crashes when I try to print to Epson R2880. Does anyone know how to resolve this?
Thanks

I have managed to get the printer to work without Photoshop crashing, not sure exactly what I did. I checked for any Adobe updates which there were, so I uploaded those and then was able to print.
Thanks for replying!

Finder is crashing when previewing files

My finder keeps crashing when previewing files from an external hard drive. It's mov-files and stills(cr2).
I have files recorded on two separate days. When previewing files day 2 there's no problem but when previewing files from day 1 finder is crashing every time. I have back up of all the files on another drive. On the back up drive there's no problem to preview files.

That is why I want you to erase it.. so you can get access.. but I cannot trial it for you... I do not have one.. you have to trial it yourself.
Setup the TC to use Accounts.. not use disk password or device password.. after an erase.
See if that fixes it.
See this post for different but maybe related issue.
https://discussions.apple.com/thread/5146963?tstart=0

Powerpoint 2013 causes IExplore to crash when previewing an embedded youtube video

Powerpoint 2013 causes IExplore to crash when previewing an embedded youtube video
As a user with "local administrator" or "Power User"privileges the video previews the video plays, but as a normal user the following error occurs.
Internet Explorer has stopped working
A problem caused the program to stop working correctly. Windows will close the program and notify you if a solution is available.
Debug or Close Program
Event Viewer details are as follows:
Log Name:      Application
Source:        Application Error
Date:          28/01/2015 11:22:32
Event ID:      1000
Task Category: (100)
Level:         Error
Keywords:      Classic
User:          N/A
Computer:
Description:
Faulting application name: IEXPLORE.EXE, version: 11.0.9600.17496, time stamp: 0x546fddcc
Faulting module name: iertutil.dll, version: 11.0.9600.17496, time stamp: 0x546fee66
Exception code: 0xc0000005
Fault offset: 0x000e53a8
Faulting process id: 0x15ec
Faulting application start time: 0x01d03aecb5356af2
Faulting application path: C:\Program Files (x86)\Internet Explorer\IEXPLORE.EXE
Faulting module path: C:\Windows\syswow64\iertutil.dll
Report Id: f311913d-a6df-11e4-bf49-8019346e8858
Event Xml:
< Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
    <Provider Name="Application Error" />
    <EventID Qualifiers="0">1000</EventID>
    <Level>2</Level>
    <Task>100</Task>
    <Keywords>0x80000000000000</Keywords>
    <TimeCreated SystemTime="2015-01-28T11:22:32.000000000Z" />
    <EventRecordID>30194</EventRecordID>
    <Channel>Application</Channel>
    <Computer>ALMETMP566-W7.midkent.ac.uk</Computer>
    <Security />
</System>
<EventData>
    <Data>IEXPLORE.EXE</Data>
    <Data>11.0.9600.17496</Data>
    <Data>546fddcc</Data>
    <Data>iertutil.dll</Data>
    <Data>11.0.9600.17496</Data>
    <Data>546fee66</Data>
    <Data>c0000005</Data>
    <Data>000e53a8</Data>
    <Data>15ec</Data>
    <Data>01d03aecb5356af2</Data>
    <Data>C:\Program Files (x86)\Internet Explorer\IEXPLORE.EXE</Data>
    <Data>C:\Windows\syswow64\iertutil.dll</Data>
    <Data>f311913d-a6df-11e4-bf49-8019346e8858</Data>
</EventData>
< /Event>
Process for creating a test file is as follows
Via youtube and your preferred browser, search for any video file (eg rubik's cube), select a video and start to watch it. Choose Share, Embed and copy the link information (eg <iframe width="560" height="315" src="//www.youtube.com/embed/MaltgJGz-dU"
frameborder="0" allowfullscreen></iframe>)
Close browser and create a new powerpoint 2013 presentation.
Insert, Video, Online Video
In the "From a Video Embed Code" box, paste the link information then click the arrow to apply
Save the file and then Right Click on the file and Preview.
In advance of the creation/running, I've applied the following KBs to the machine(s)
kb2817636 & kb2837627
As i said at the start, members of the Power Uses or Administrators group don't have this issue - but as 99% of our users are "users" and not really an option to make them all members of PU group.
Same also happens if the computer is removed from the domain. Admin & power users work, standard users crash IE.
Uninstall and reinstall of Office 2013 and IE11 has no apparent difference.
Assistance in this is appreciated.
Thanks
Jon

hi Jon, do you have all available updates installed for your PowerPoint? Install the two KB in the links below, then test again:
http://blogs.technet.com/b/bgp/archive/2014/04/09/support-for-youtube-videos-in-powerpoint-returns.aspx
Flynn

CS5 crashes when previewing some photos

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