CS5 Design Standard discs/images

I purchased this last summer, and I have my confirmation and serial in hand, but I can't find the discs. I thought I could just download it, but it's not available here anymore. I spoke with customer service, and they suggested I post to the forums and ask for help. Seems a bit weird, but here I am.
I bought it as a student from journeyed.com, so it's not showing up in my account under previous orders.
Anyone know how I can go about just getting discs or images? Design Standard CS5. I have the CS5 Premium as well, but I can't use it with this serial.
Thanks.

Yeah, when I called, the rep's first suggestion was that I upgrade...pretty sad. 5 to 5.5 is a point release, not a major upgrade. It's still v5. You CAN help me, but you're choosing not to. You can't tell me you've destroyed all copies of every version prior to 5.5.
I shouldn't have lost the discs, so it's my own fault, but comapnies with any sort of integrity will stand behind their paying customers. It'd be one thing if you didn't offer your software as a downloadable product, but you do, including the version that I paid for and now need. You even say I'm free to use it if I find it. You'd really send me off into the web rather than help? Would giving me a link be such a burden?
So, I guess my only choice is to turn to the public and see what's available, and hope I don't wind up installing something that's been tampered with. In the end, I'll thank someone who had nothing to gain (other than the satisfaction of doing a good deed) by helping a fellow user in a jam...since adobe was "incapable".
Your customers do a better job of supporting your product than your own company does.

Similar Messages

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    Jerryllmoreno the retail installation files are located at Download CS5 products.

  • I'm trying to install CS5 design standard. Which disc do I install first? One says, "CONTENT" the other has no label. When I search how to install it tells me to install disc 1.  I have nothing that says disc 1.

    I'm trying to install CS5 design standard. Which disc do I install first? One says, "CONTENT" the other has no label. When I search how to install it tells me to install disc 1.  I have nothing that says disc 1.

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  • Broken CS 5.5 Design Standard Disc & Direct Link Install isn't working

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    those links are incorrect.  one is for design standard and one is for design premium.  they both must match, premium or standard depending on which you want.
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  • Installing CS5 Design Standard on my powerbook

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    Thank you very must for the information.
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    Belgium
    Op 4-jan.-2015, om 16:46 heeft Mylenium <[email protected]> het volgende geschreven:
    installing CS5 Design Standard on my powerbook
    created by Mylenium <https://forums.adobe.com/people/Mylenium> in Creative Suites - View the full discussion <https://forums.adobe.com/message/7063941#7063941>
    Download CS5 products <http://helpx.adobe.com/creative-suite/kb/cs5-product-downloads.html>
    Mylenium
    If the reply above answers your question, please take a moment to mark this answer as correct by visiting: https://forums.adobe.com/message/7063941#7063941 and clicking ‘Correct’ below the answer
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  • I purchased CS5 Design Standard about 5 years ago. Now I am trying to install  second PC, but I got a message like " This serial number is not correct."  I want to know the correct serial number, but I missed my ex adobe ID because I've changed my E-mail

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  • Upgrade CS4 to CS5 design standard - want Photoshop Extended

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  • I need a link to download CS5 Design Standard

    I need a link to download CS5 Design Standard.

    I followed the 7 steps, downloaded all components with the exception of Illustrator.  That will not install no matter what I do using this method.
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  • I need download CS5 Design Standard in spanish

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  • Need to buy CS5 Design Standard, New Laptop-Help Please

    My wife is a student taking a graphics class a and she must buy CS5 Design Standard (Photoshop, InDesign, Illustrator and Acrobat).  Her computer just broke down and we need to replace it right away but we are on a tight budget.  Can we get by with a budget type laptop with modest graphic support (maybe 500-600 dollars) or do we need a high powered, big dollar laptop to run the CS5 Software?
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    It would be easier if you pointed us to the laptop you had in mind but I can't see how a $500 laptop is going to be satisfactory. I would think more in the $600 area you might be able to squeeze buy. Check out the Dell Vostro line.
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  • Need to buy CS5 Design Standard and laptop-Help Please

    My wife is going to school and needs to buy CS5 Design Standard for a graphics class she is taking.  Her old computer just broke and we need to buy a new one today or NLT tomorrow but we can't spend too much.  Can a bargain laptop run this software suite ok (Photoshop, InDesign, Illustrator and Acrobat) or do we need to spend a lot on a laptop with big performance?  A couple of computers in the $500 range we are looking at have Intel 2.13 ghz duo core, Core i3 processor , 4GB RAM with Intel Graphics Medial Accelerator with 128mb of Video RAM. Would that be enough?
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    Nitrobike wrote:A couple of computers in the $500 range we are looking at have Intel 2.13 ghz duo core, Core i3 processor , 4GB RAM with Intel Graphics Medial Accelerator with 128mb of Video RAM. Would that be enough?THanks for your guidance.
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  • CS5 Design Standard Installation Problem

    I have a base build of XP Pro SP3 and i'm trying to install CS5 Design Standard.  The PC is a HP xw6200 with dual Xeon 3.4Ghz CPUs and 2GB of RAM.
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    Exit Code: 7
    -------------------------------------- Summary --------------------------------------
    - 0 fatal error(s), 72 error(s), 74 warning(s)
    WARNING: The payload: Adobe Photoshop CS5 Core  {7DFEBBA4-81E1-425B-BBAA-06E9E5BBD97E} requires a UI parent with following specification:
    Family: Photoshop
    ProductName: Adobe Photoshop CS5 Core_x64
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    WARNING: The payload with AdobeCode:  {F9766AC1-1461-1033-B862-DF8FE1C033BE} has recommended dependency on:
    WARNING:  Family: Adobe Web Suite CS5
    WARNING:  ProductName: Adobe Media Encoder CS5 X64
    WARNING:  MinVersion: 0.0.0.0
    WARNING:  This dependency is not satisfied, because this payload is x64 and is not supported on this machine.
    WARNING:  Removing this payload from the dependency list.
    WARNING: Display requirements not met for {9B97EC91-B3FD-4BFF-88FC-5345A26AC2E7}
    WARNING: Display requirements not met for {AE29D445-8164-4CD1-8824-FCE85C0BB179}
    WARNING: Display requirements not met for {F9766AC1-1461-1033-B862-DF8FE1C033BE}
    WARNING: Payload cannot be installed due to dependent operation failure
    WARNING: Payload cannot be installed due to dependent operation failure
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    WARNING: Payload cannot be installed due to dependent operation failure
    WARNING: Payload cannot be installed due to dependent operation failure
    WARNING: Payload cannot be installed due to dependent operation failure
    WARNING: Payload cannot be installed due to dependent operation failure
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    ERROR:  Family: InDesign
    ERROR:  ProductName: Adobe InDesign CS5 Icon Handler x64
    ERROR:  MinVersion: 0.0.0.0
    ERROR:  This dependency is not satisfied, because this payload is x64 and is not supported on this machine.
    ERROR:  Removing this dependency from list. Product may function improperly.
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    ERROR:  - Microsoft_VC80_ATL_x86: Install failed
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    The complete log files can be found at the following location (say if C: is your primary drive) -
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    Once you have successfully installed the msi files run the installer again.

  • CS5 upgrade says on packaging that CS5 Design Standard is a qualifying product, but the installer will not complete the upgrade. How do I get the the installer to complete the upgrade?

    When I enter the license key for a CS5 Design Standard Upgrade on a Mac with CS5 Design Standard installed and licensed, the installer says that there are no qualifying products installed to be upgraded.
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    It does seem rather like that. However, the box copy of CS5DS Upg that I am holding also states that "you must have one of the following: Adobe Creative Suite 5 - Design Standard" on the packaging.
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  • Upgrade error CS5 Design standard

    Hi there. I'm Chris from the Netherlands. While trying updating my CS5 Design Standard Suite I'm recieving next error:
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    I found out is has something to do with removed language files...........
    Message was edited by: slagkracht

    Installation failed. Error U44M1P7 | Updates
    Mylenium

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