CS5 does not work... I have asked ADOBE to stop selling until fixed!

Message I sent to ADOBE after they dug into my RUINED flash file and lost more than 100 hours of design time... I am so PISSED OFF I cannot see straight! I cannot believe they are actually selling CS5 with the known problems... The software DOES NOT WORK!
Thank you... but seriously Bro this is absurd. You tell ADOBE couldn’t take another 6 months and BETA this out? Does ADOBE realize there design software is more expensive than everyone else's? And it should perform as such and this problem is not a small issue, my system crashes constantly ruining files that may have hundreds of design hours invested and ADOBE is selling this version?
I am making a FORMAL REQUEST that ADOBE STOP selling CS5 until these bugs are worked out. Tell the if they feel that’s not a good idea ask TOYOTA how that’s working out for them? Designers like me put so much time into our work there is NO WAY I will risk losing what could amount to ten-of-thousands of dollars in design time by working in CS5. You have forced me to sit aside the money I invested in CS5 because I cannot trust the build! How can ADOBE knowingly sell CS5 with these errors? The software does not WORK!
-Kevin

Yes. The Yosemite upgrade is notorious for damaging CS5 installs. Please reinstall and let us know how it goes.
Also make sure Yosemite is upgraded to 10.10.1
The reinstall will set your instal to 12.0.0 If Help > Updates does not work, go here Adobe - Photoshop : For Macintosh
download and apply the updates for Photoshop and Adobe Camera Raw.
Gene

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Have just down loaded Yosemite over Mountain Lion, Indesign CS5 does not work ( Am dependant on it) although Bridge , Light Room and Elements operate OK How do I solve this rapidly. Can any one help on this issue. Thanks

Have just down loaded Yosemite over Mountain Lion, Indesign CS5 does not work ( Am dependant on it) although Bridge , Light Room and Elements operate OK How do I solve this rapidly. Can any one help on this issue. Thanks

Sorry to say it, but I think you can see from Bob's response that there's no way to solve this rapidly.
Did you take an image of your Mountain Lion install before upgrading to Yosemite? Roll back to that. If you're not in the habit of taking a snapshot of your system before performing operating system upgrades - get in that habit. If you are dependent on anything at all on hour computer, having a reliable backup method in place is essential. If you don't have a Time Capsule, or some other way to run Time Machine onto a disk that's not in your computer, go set that up yesterday.
If you can't just remove Yosemite and roll back to Mountain Lion for whatever reason, you can partition your drive so that you can install both Yosemite and Mountain Lion on the same drive, and then boot into Mountain Lion when you need to work in CS5. Or you can take your Mountain Lion disc (I assume you have one, no?) and then use it to create a virtual machine in something like VirtualBox to run Mountain Lion from inside Yosemite.

Since I upgraded to Yosemite, my CS5 does not work correctly.

Since I upgraded to Yosemite in October, my photoshop CS5 does not work correctly. When right clicking to change a brush size, the adjuster when moving to the right or left, either sticks or moves radically. As I set the size of the brush and move my cursor back to the image, the adjuster moves with the cursor.
Help!

sharonfrombury wrote:
Is there no contribution from Apple support community for this question yet? I know there have been teething problems upgrading to Yosemite, but this loss of functionality is adding administrative workload that I can ill afford. Come on Apple, some ray of light please.
If you read the Terms of Use you agreed to you would realize Apple does not read or participate in these user forums. All posts and responses are end users just like yourself. If you have feedback for Apple please post it at www.apple.com/feedback. Please do not expect to hear back from Apple, they read the feedback but do not reply.
Also, the feature the feature of combining multiple PDF's into one document using the Preview app works perfectly.

Iphone 4: Home Button Not Working. The home button only works when it is connected to iTunes, once i disconnet it does not work, i have tried a restore to factory settings but it still is not working. Any suggestions?

iphone 4: Home Button Not Working. The home button only works when it is connected to iTunes, once i disconnet it does not work, i have tried a restore to factory settings but it still is not working. Any suggestions?

Apple, as I said, does not repair your iPhone. All hardware service issues are handled by replacing the unit. So they can't handle the home-button issue without also addressing the issue of the cracked screen, for which they'll almost certainly charge you. But you can make an appointment at an Apple Store or call Apple tech support and plead your case.
Regards.

My back and forward buttons do not work also the refreash button does not work, I have reloaded the latest version of fire fox and that did not help. HELP please.

My back and forward buttons do not work also the refresh button does not work, I have reloaded the latest version of fire fox and that did not help. All of navigation tool bar worked until I updated Fire Fox, now if I click on a link in yahoo, for instance, I can not get back to my yahoo home page without reloading Fire Fox. HELP please.

Start Firefox in <u>[[Safe Mode]]</u> to check if one of the extensions or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox (Tools) > Add-ons > Appearance/Themes).
*Don't make any changes on the Safe mode start window.
*https://support.mozilla.com/kb/Safe+Mode
A possible cause is a problem with the file places.sqlite that stores the bookmarks and the history.
*http://kb.mozillazine.org/Bookmarks_history_and_toolbar_buttons_not_working_-_Firefox
*https://support.mozilla.com/kb/Bookmarks+not+saved#w_places-database-file

My Iphoto does not work properly, after downloading Mavericks. How can I fix it ? loading Mavericks

My Iphoto does not work properly after downloading Maverick. How can I fix it ?

With the amount of information you've provided it's impossible to offer a potential solution. We can't see your computer so we need to know the details of your problem and setup, i.e.:
what version of iPhoto are you using?
what system version are you running?
what do you mean by not working properly? Explain in detail.
what fixes have you tried?
where is your library located?
did you apply any updates or upgrades just prior to the problem occurring?
are you running a "managed" or "referenced" library?
what type of Mac?
how much free space on your boot drive?
OT

Unable to install "Mavericks" as it asks for my 'Admin Password" and it does not work. Have not used it since I got my iMac in 2008. First upgrade to do so. Any solutions please?

I have a 2008 iMac which had Leopard initially and I have upgraded to each new OS without a hitch. I downloaded "Mavericks" and began the install, it asked me for my "Admin Password" which I have never ever used since I set the Mac up, I have it safely tucked away so entered it, it rejected it each time. Am sort of lost now, as if my "Admin P/W" does not work here can I go from here?
I have seen many others with this problem but so far most of the solutions seem to be for the "log in" or "User" password not the Admin one.
I am running Mountain Lion successfully.
I have my original disks as supplied and also a Snow Leopard install disk.
I have seen some info about fixing this via Lion Recovery partition which I must have due to using Mt Lion.
How can I repair this situation.
Thank you to all those who respond.

Thanks for your reply.
I have visited both the sites you listed but it seems to me that the solutions mentioned are to fix the User or log in p/w's.They do not seem to refer to the admin one again.
I understand about it being just like other user accts but the fixes do not really refer to it only the above two.
I have no problem booting up my Mac, I do not use a log in p/w so my problem is with the Admin p/w that was set up back in 2008. This is what I need to reset etc.
I am quite confused over these pw's as to just what is what and I need to make sure I understand all before I get into deeper trouble following these links.
This Admin p/w that was set up has never been used and is the only p/w I have except for my Apple ID. All previous upgrades only required my user name log in which has no p/w set up.
I hope you can follow me here butI have read so much on this it is becoming very confusing about whcih p/w's are what.

I upgraded my Mac Pro to Yosemite and now CS5 does not work.

Help.....Adobe Photoshop CS5 does not load now that I upgraded my MacPro to yosemite....anybody have this problem and how was it fixed?

Yes. The Yosemite upgrade is notorious for damaging CS5 installs. Please reinstall and let us know how it goes.
Also make sure Yosemite is upgraded to 10.10.1
The reinstall will set your instal to 12.0.0 If Help > Updates does not work, go here Adobe - Photoshop : For Macintosh
download and apply the updates for Photoshop and Adobe Camera Raw.
Gene

Adobe Reader does not work-how to use adobe reader on Lion

I was trying to print an international label on eBay via Adobe Reader, and was very dissapointed and shocked that it does not work on Lion.
I was so happy that I figured out how to use adobe reader on Lion, and hope I can help anyone else who is frusterated too.
Step 1. Download Google Chrome
Step 2. Printe your international label, or whatever you need to do that uses Adobe Reader

Thanks Shelly! I too was having trouble and thought it was something wrong with my Mac. I still have a big though. When I try to print the saved pdf file, I get a pop-up that says "The document could not be printed. There are no selected pages to print" even though I am looking at the complete doc. It's there and in my print prompt "all pages" are selected to print. The way I got around this, is by emailing the pdf file to a gmail address and viewing the attachment via Google Docs. It loads perfectly and prints without a problem.
Carla

Since i have down loaded the new software my wifi does not work I have been to a apple store and they said it is a hard ware issue I do believe it is not my fault has the wifi workded before cheers Ben..

Since I have down loaded the new software my wifi does not work. I have been to a apple store and they said its a hardware issue. My phone was fine before the down load.

What is your technical support question for these user to user technical support forums?

Keyboard column not working - the column of keys containing screen bright, 2, x, w, s does not work - all else is OK. How do I fix?

The keyboard column is not working the column containing screen brightness, the number 2, X, W and S does not work. How do I fix this?

Some older scanners don't support presets. If this is the case, you can try this workaround as taken from this technical note Error: Bad Parameter | Acrobat.
In the Configure Presets dialog, choose the scanner attached to your computer from the Scanner pop-up menu.
From the File menu, choose Create > PDF from Scanner > Configure Presets.
In the Configure Presets dialog, click the pop-up menu to the right of the Scanner field and choose the scanner connected to your computer.
Click OK, and then choose Create > PDF From Scanner.

EMail Link in SWF exported from InD CS5 does not work

I'm trying to find a definitive answer on this. I have designed an interactive document in InD CS5 that has buttons and hyperlinks. When exported to SWF everything works except my e-mail hyperlink. It works fine in InDesign's preview pane. I've uploaded the file to my webserver for testing, the problem still occurs.
I found one post in another forum that quoted an Adobe InD developer stating that as of CS4 email links were not exported. However, I've not been able to find any mention of whether this works in CS5 or not.
Does anybody know for sure whether or not email links work in SWF files exported from CS5?

Sorry, no offense was intended. I had found references to problems with CS4, but nothing about CS5, and said as much in my post -- was frustrated that I had spent a long time looking and hadn't found any responses yet.
You mentioned using buttons rather than hyperlinks, and that worked for me -- but it might have just been a problem with my browser not properly reloading the flash file, too -- as I mentioned in my response.
But in any case, THANK YOU FOR YOUR SUGGESTION!

Newest Mac Pro does NOT work with CC14 - Will Adobe address this or not?

I have a Mac Pro late 2013 - the "trash can" - and when I tried installing Premiere CC14, it crashed multiple times before even completing the program's initial bootup. I had to install CS6 just to get operable, though this does not help me open the CC14 projects I have inherited. I have a colleague who uses a $1.5K laptop, and it works logarithmically faster and better with CC14 than my $4K new Mac Pro. I have all the Adobe permissions set to "Read/Write" and it shows absolutely no speed improvements over a much less expensive iMac. The CUDA feature is worthless unless Adobe develops a way for it to take advantage of the hardware configuration of the Mac Pro... And I'm having a hard time finding anything resembling an official statement suggesting this is anywhere close to a reality. I have many After Effects plug ins, and while yes: They are 3rd party plug ins, these are not just electives - They are part of my arsenal that my loyal clients have come to expect.
For 15 years I have used After Effects, Photoshop and Illustrator, all 15 of them on a Mac. In all that time I have NEVER experienced this kind of vagueness, finger pointing, and dodgy avoidance. There seems to be an allergy to making an announcement that anything resembling a coordinated effort is going to happen.
Why would I buy "the fastest" Mac if Adobe didn't work with it? MAC STORE staff didn't seem to think this was going to be an issue... Yet I can't find any official date as to when CC14 is projected to work with AMD architecture.
I'm feeling a lot like I did when Mac juked us with FCP-7 to FCP-X "upgrade.' Et tu, Adobe?
-JOHN BEYER
(PS - Yes I had Adobe Creative Cloud assistance help me troubleshoot)

No offense meant, but did you come here to ask for help, or are you just complaining? Because it seems an awful lot like the latter...
AlphaJB4 wrote:
I have a colleague who uses a $1.5K laptop, and it works logarithmically faster and better with CC14 than my $4K new Mac Pro.
So does CC2014 work on your Mac Pro or not? The laptop doesn't "work logarithmically faster..." than your Mac Pro if the software isn't working to begin with. Hyperbole, much?
The CUDA feature is worthless unless Adobe develops a way for it to take advantage of the hardware configuration of the Mac Pro...
CUDA isn't available on the new Mac Pro. OpenCL is. If you have the CUDA preference panel installed due to another piece of software putting it there, you're better served by deleting it. It's not going to help you at all on the new Mac. It may, in fact, cause problems.
Pr CC2014 works fine with OpenCL on the new Mac. Ae doesn't, but Adobe has never said Ae does or would. Anything you do in Ae is going to be CPU-bound. If Pr is crashing, then it likely means you have something else on your system that's mucking things up. Did you recover your user directory with something like Time Machine when you installed your new Mac? Was your user directory originally on some other Mac? What happens if you create an entirely new user from scratch, without restoring the home directory, and then try to kick Pr into gear? Does it run?
Provide some details and perhaps someone can help.

After i updated firefox --my autofill for my email does not work. i have to enter the complete contact name instead of being completed automatically

before i upgraded my firefox my email would autofill. now it does not. i have tried to switch back to my previous version but can not seem to do that either

Update firefox to the latest version. If necessary use http://www.mozilla.org/en-US/firefox/all/.
Some problems have been fixed in Firefox 18.0.2 it may help to update to that version.
*use http://www.mozilla.org/en-US/firefox/all/ and see also [[Install Firefox on Windows]]
* CARE you do not need to uninstall Firefox first and do NOT use any option that offers to delete personal information, because you will destroy bookmarks and passwords.

Ipad2, safari does not work properly after ios6 update. How do I fix it?

I need help in fixing safari problems after ios6

With the amount of information you've provided it's impossible to offer a potential solution. We can't see your computer so we need to know the details of your problem and setup, i.e.:
what version of iPhoto are you using?
what system version are you running?
what do you mean by not working properly? Explain in detail.
what fixes have you tried?
where is your library located?
did you apply any updates or upgrades just prior to the problem occurring?
are you running a "managed" or "referenced" library?
what type of Mac?
how much free space on your boot drive?
OT

CS5 does not work... I have asked ADOBE to stop selling until fixed!

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