CS5 doesn't exit when GUI closes

When I close CS5, the user interface disappears correctly but the process continues in the background using up CPU time until I close it with Task Manager. This also happens with Encore.  I've talked to support but they don't seem to have any idea.
I also cannot get Analyze content to work - this is not something I need but it would be nice.  Not sure if it's related.
I'm using a Dell XPS420 and run Comodo firewall (although disabling the firewall doesn't make any difference).

Yes I have 5.0.3.  Analyze Content is not greyed-out: the problem is that when I use it, Media Encoder starts up but there is nothing in the input queue.  This is the same for face detection and speech recognition.
The OS is Win 7 Ultimate N (64 bit of course)
Just looking at the process with process explorer I find that after the exit, there is only one thread running (but it's churning away sucking up CPU time)
In fact looking at the stack for this process, it seems to be in the ATI driver most of the time.  I'll have a look for an updated driver for my graphics card (it's an ATI Radeon HD 3800)

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