Cs5 dosen't install

CS 5 extended downloaded files will not install

Please follow below link to troubleshoot the issue with CS 5 Products.
Troubleshoot installation | CS5, CS5.5
Regards
Loveneesh.

Similar Messages

Indesign CS5 won't install

Background:
I had been using InDesign CS5 for a couple years on my Win7 Ultimate x64 machine.   A year and a half ago, I reloaded the OS and didn't reinstall InDesign as I didn't need it then. It's used for a once-yearly project near year-end. My InDesign CS5 is the Pagemaker upgrade, - the install is from the download file gotten via the download manager when licensed from Adobe in 2010. I think it had updated to CS5.5 during that period but I don't have any files to install CS5.5,
Problem:
Tried to re-install it now, and the installer fails. It accepts the serial number but does not complete: ***I've attached the complete list of error messages at the end of this post. I've tried the install multiple times - initially with all the InDesign bells and whistles, then reboot and retried, and then again after rebooting a second time with none of the InDesign extensions chosen (thinking maybe one of those might be the cause) but no changes in symptoms.
Discussion:
I am thinking it is either something fundamental with InDesign CS5 conflicting with some Win7 update since the time when InDesign CS5 worked, or an interaction with the other Adobe products.
Other Adobe products on the machine:
Added after the time InDesign had worked
      Lightroom 3.6, Lightroom 5.7, and Adobe DNG converter.
Had been on, back when it all worked fine:
Photoshop CS5, Dreamweaver CS3, Acrobat 8 Standard and Adobe Reader XI. Helper apps are: Bridge CS3 and CS5, Extension Manager CS3 and CS5, Extendscript Toolkit 2 and CS5 and Device Central CS3 and CS5.
Any help and suggestions would be most appreciated. Thanks in advance for your help.
**** Complete list of installer error messages follows, (with duplicates of "WARNING: Payload cannot be installed due to dependent operation failure" removed. Where you see one, there had been between 3 and 20 in a row):
==================================================================
Exit Code: 7
-------------------------------------- Summary --------------------------------------
- 0 fatal error(s), 48 error(s), 64 warning(s)
WARNING: OS requirements not met for {694213D7-1E0E-4C8F-B822-E2E3680C0FCE}
WARNING: OS requirements not met for {E4E188D2-27D5-4E4C-92CE-87F9D24AD2F6}
WARNING: OS requirements not met for {F6FA54C9-3E8F-4416-905C-DA5398DF9640}
WARNING: OS requirements not met for {F9766AC1-1461-1033-B862-DF8FE1C033BE}
WARNING: Warning: {2F6B67F4-A2BB-45D7-A80C-25FF646CC1C5} Adobe Player for Embedding will not be repaired, due to updated patch of STI and one of the top level payload is being installed.
WARNING: Warning: {3F023875-4A52-4605-9DB6-A88D4A813E8D} Camera Profiles Installer will not be repaired, due to updated patch of STI and one of the top level payload is being installed.
WARNING: Warning: {2EBE92C3-F9D8-48B5-A32B-04FA5D1709FA} Adobe XMP Panels CS5 will not be repaired, due to updated patch of STI and one of the top level payload is being installed.
WARNING: Warning: {37AB3C65-E02C-4DCF-B0E0-4C2E253D8FA3} Photoshop Camera Raw will not be repaired, due to updated patch of STI and one of the top level payload is being installed.
WARNING: Warning: {E995AC53-954A-48D2-A861-613B8D42A9BE} Adobe ExtendScript Toolkit CS5 will not be repaired, due to updated patch of STI and one of the top level payload is being installed.
WARNING: Warning: {E4E188D2-27D5-4E4C-92CE-87F9D24AD2F6} Adobe Extension Manager CS5 will not be repaired, due to updated patch of STI and one of the top level payload is being installed.
WARNING: Warning: {02731921-5711-4E7A-A898-D6BCF0F2A1CD} Adobe CSXS Infrastructure CS5 will not be repaired, due to updated patch of STI and one of the top level payload is being installed.
WARNING: Warning: {0D067D13-C3D7-4EA6-B346-740CD91FD547} Adobe Bridge CS5 will not be repaired, due to updated patch of STI and one of the top level payload is being installed.
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Warning: {2F6B67F4-A2BB-45D7-A80C-25FF646CC1C5} Adobe Player for Embedding will not be repaired, due to updated patch of STI and one of the top level payload is being installed.
WARNING: Warning: {3F023875-4A52-4605-9DB6-A88D4A813E8D} Camera Profiles Installer will not be repaired, due to updated patch of STI and one of the top level payload is being installed.
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Warning: {2EBE92C3-F9D8-48B5-A32B-04FA5D1709FA} Adobe XMP Panels CS5 will not be repaired, due to updated patch of STI and one of the top level payload is being installed.
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Warning: {37AB3C65-E02C-4DCF-B0E0-4C2E253D8FA3} Photoshop Camera Raw will not be repaired, due to updated patch of STI and one of the top level payload is being installed.
WARNING: Warning: {E995AC53-954A-48D2-A861-613B8D42A9BE} Adobe ExtendScript Toolkit CS5 will not be repaired, due to updated patch of STI and one of the top level payload is being installed.
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Warning: {02731921-5711-4E7A-A898-D6BCF0F2A1CD} Adobe CSXS Infrastructure CS5 will not be repaired, due to updated patch of STI and one of the top level payload is being installed.
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Warning: {0D067D13-C3D7-4EA6-B346-740CD91FD547} Adobe Bridge CS5 will not be repaired, due to updated patch of STI and one of the top level payload is being installed.
WARNING: Payload cannot be installed due to dependent operation failure
ERROR: MsiConfigureProductEx failed with error: 1612
ERROR: The following payload errors were found during install:
ERROR: - Microsoft_VC90_ATL_x86: Install failed
ERROR: - Microsoft_VC90_CRT_x86: Install failed
ERROR: - Adobe InDesign CS5 Common Language Files_AdobeInDesign7CommonLang-en_US: Install failed
ERROR: - Microsoft_VC80_ATL_x86: Install failed
ERROR: - Adobe Toolhints CS5: Install failed
ERROR: - AdobeColorCommonSetCMYK: Install failed
ERROR: - AdobeHelp: Install failed
ERROR: - Adobe Buzzword CS5: Install failed
ERROR: - Adobe Mini Bridge CS5: Install failed
ERROR: - Adobe SING CS5: Install failed
ERROR: - AdobeColorJA CS5: Install failed
ERROR: - Adobe ReviewPanel CS5: Install failed
ERROR: - Adobe InDesign CS5 Icon Handler x64: Install failed
ERROR: - Adobe BrowserLab CS Live: Install failed
ERROR: - Microsoft_VC90_MFC_x86: Install failed
ERROR: - CSXS Story Extension: Install failed
ERROR: - Suite Shared Configuration CS5: Install failed
ERROR: - Adobe Linguistics CS5: Install failed
ERROR: - PDF Settings CS5: Install failed
ERROR: - AdobeColorEU CS5: Install failed
ERROR: - AdobeTypeSupport CS5: Install failed
ERROR: - AdobeColorCommonSetRGB: Install failed
ERROR: - Adobe InDesign CS5 Application Language Files_AdobeInDesign7AppLang-en_US: Install failed
ERROR: - Adobe InDesign CS5 Common Base Files: Install failed
ERROR: - Microsoft_VC90_ATL_x86_x64: Install failed
ERROR: - Adobe CSXS Extensions CS5: Install failed
ERROR: - AdobeOutputModule: Install failed
ERROR: - Microsoft_VC90_CRT_x86_x64: Install failed
ERROR: - Microsoft_VC80_CRT_x86: Install failed
ERROR: - Microsoft_VC90_MFC_x86_x64: Install failed
ERROR: - DynamiclinkSupport: Install failed
ERROR: - Adobe WinSoft Linguistics Plugin CS5: Install failed
ERROR: - AdobePDFL CS5: Install failed
ERROR: - HIL Help Search: Install failed
ERROR: - AdobeCMaps CS5: Install failed
ERROR: - Required Common Fonts Installation: Install failed
ERROR: - Adobe SwitchBoard 2.0: Install failed
ERROR: - Microsoft_VC80_MFC_x86: Install failed
ERROR: - AdobeColorNA CS5: Install failed
ERROR: - Microsoft_VC80_MFCLOC_x86: Install failed
ERROR: - Adobe InDesign CS5 Application Base Files2: Install failed
ERROR: - Recommended Common Fonts Installation: Install failed
ERROR: - Adobe InDesign CS5 Icon Handler: Install failed
ERROR: - AdobeJRE: Install failed
ERROR: - Adobe InDesign CS5 Application Base Files: Failed due to Language Pack installation failure
ERROR: - Adobe InDesign CS5 Application Feature Set Files: Install failed

Sorry I didn't get back with you. Thanks for your help. I tried using compatibility mode - no change. Needed to then go through your CCleaner process. Uninstalled everything, did the CCleaner and then reinstalled in release order (most recent versions last).   At that point, all the programs worked fine but would not update. To get update working again, needed to find the link to the current standalone Application Manager exe file. Ran that and now all is right as rain.
Thanks again.

Adobe Photoshop CS5 failed to install. None of the solutions in the previous thread worked.

I RAN ADOBE SUPPORT ADVISER AND IT SAID
cpsid_90243r4: Error DW020 or DW050 occurs during installation - Creative Suite 5.5, Flash CS5.5, Flash Builder 4.5
My laptop's running on windows vista home premium, sp2,32bit
Intel(R) Core(TM)2 Duo CPU T7700 @ 2.40GHz 2.40GHz
RAM 2GB
PHOTOSHOP STOPS DOWNLOAD AT 38% AND HERE’S THE ERROR
Exit Code: 6
-------------------------------------- Summary --------------------------------------
- 0 fatal error(s), 46 error(s), 45 warning(s)
WARNING: DW024: The payload: Adobe Photoshop CS5.1 Core {08EF22BC-43B2-4B4E-BA12-52B18F418F38} requires a UI parent with following specification:
                Family: Photoshop
                ProductName: Adobe Photoshop CS5.1 Core_x64
                This parent relationship is not satisfied, because this payload is not present in this session.
WARNING: DW031: Payload:{3F023875-4A52-4605-9DB6-A88D4A813E8D} Camera Profiles Installer 6.0.0.0 has been updated and has been selected for repair. The patch {A189C479-C7CD-4E08-8CCF-D999B68C0C71} Camera Profiles Installer_6.3_AdobeCameraRawProfile6.0All 6.3.0.0 will be uninstalled now.
WARNING: DW031: Payload:{3F023875-4A52-4605-9DB6-A88D4A813E8D} Camera Profiles Installer 6.0.0.0 has been updated and has been selected for repair. The patch {A189C479-C7CD-4E08-8CCF-D999B68C0C71} Camera Profiles Installer_6.3_AdobeCameraRawProfile6.0All 6.3.0.0 will be uninstalled now.
----------- Payload: {08D2E121-7F6A-43EB-97FD-629B44903403} Microsoft_VC90_CRT_x86 1.0.0.0 -----------
ERROR: Error 1935.An error occurred during the installation of assembly component {43CC1B37-B20C-3EBC-9C04-F809989E4FD3}. HRESULT: 0x80071A30.
ERROR: Install MSI payload failed with error: 1603 - Errore irreversibile durante l'installazione.
MSI Error message: Error 1935.An error occurred during the installation of assembly component {43CC1B37-B20C-3EBC-9C04-F809989E4FD3}. HRESULT: 0x80071A30.
WARNING: DW036: Payload cannot be installed due to dependent operation failure
----------- Payload: {D1B83970-7269-48BE-8B0E-5120D9327E52} Adobe Player for Embedding 3.1 3.101.0.0 -----------
WARNING: DW036: Payload cannot be installed due to dependent operation failure
WARNING: DW036: Payload cannot be installed due to dependent operation failure
WARNING: DW036: Payload cannot be installed due to dependent operation failure
WARNING: DW036: Payload cannot be installed due to dependent operation failure
WARNING: DW036: Payload cannot be installed due to dependent operation failure
WARNING: DW036: Payload cannot be installed due to dependent operation failure
----------- Payload: {A189C479-C7CD-4E08-8CCF-D999B68C0C71} Camera Profiles Installer_6.3_AdobeCameraRawProfile6.0All 6.3.0.0 -----------
WARNING: DW036: Payload cannot be installed due to dependent operation failure
WARNING: DW036: Payload cannot be installed due to dependent operation failure
----------- Payload: {7EABC54B-02C3-4DA1-9EB4-974CE7414066} AdobeHelp 3.4.0.0 -----------
WARNING: DW036: Payload cannot be installed due to dependent operation failure
WARNING: DW036: Payload cannot be installed due to dependent operation failure
WARNING: DW036: Payload cannot be installed due to dependent operation failure
WARNING: DW036: Payload cannot be installed due to dependent operation failure
WARNING: DW036: Payload cannot be installed due to dependent operation failure
WARNING: DW036: Payload cannot be installed due to dependent operation failure
WARNING: DW036: Payload cannot be installed due to dependent operation failure
WARNING: DW036: Payload cannot be installed due to dependent operation failure
WARNING: DW036: Payload cannot be installed due to dependent operation failure
WARNING: DW036: Payload cannot be installed due to dependent operation failure
WARNING: DW036: Payload cannot be installed due to dependent operation failure
WARNING: DW036: Payload cannot be installed due to dependent operation failure
WARNING: DW036: Payload cannot be installed due to dependent operation failure
WARNING: DW036: Payload cannot be installed due to dependent operation failure
WARNING: DW036: Payload cannot be installed due to dependent operation failure
WARNING: DW036: Payload cannot be installed due to dependent operation failure
WARNING: DW036: Payload cannot be installed due to dependent operation failure
WARNING: DW036: Payload cannot be installed due to dependent operation failure
WARNING: DW036: Payload cannot be installed due to dependent operation failure
WARNING: DW036: Payload cannot be installed due to dependent operation failure
WARNING: DW036: Payload cannot be installed due to dependent operation failure
WARNING: DW036: Payload cannot be installed due to dependent operation failure
WARNING: DW036: Payload cannot be installed due to dependent operation failure
WARNING: DW036: Payload cannot be installed due to dependent operation failure
WARNING: DW036: Payload cannot be installed due to dependent operation failure
WARNING: DW036: Payload cannot be installed due to dependent operation failure
WARNING: DW036: Payload cannot be installed due to dependent operation failure
WARNING: DW036: Payload cannot be installed due to dependent operation failure
WARNING: DW036: Payload cannot be installed due to dependent operation failure
WARNING: DW036: Payload cannot be installed due to dependent operation failure
WARNING: DW036: Payload cannot be installed due to dependent operation failure
----------- Payload: {9158FF30-78D7-40EF-B83E-451AC5334640} Adobe Photoshop CS5.1 Driver 12.1.0.0 -----------
WARNING: DW036: Payload cannot be installed due to dependent operation failure
WARNING: DW036: Payload cannot be installed due to dependent operation failure
ERROR: DW050: The following payload errors were found during install:
ERROR: DW050: - Adobe ExtendScript Toolkit CS5.5: Install failed
ERROR: DW050: - Microsoft_VC90_ATL_x86: Install failed
ERROR: DW050: - Microsoft_VC90_CRT_x86: Install failed
ERROR: DW050: - Adobe Photoshop CS5.1 Core: Failed due to Language Pack installation failure
ERROR: DW050: - Microsoft_VC80_ATL_x86: Install failed
ERROR: DW050: - Adobe Photoshop CS5.1 International English Language Pack_AdobePhotoshop12-en_GB: Install failed
ERROR: DW050: - Adobe XMP Panels CS5: Install failed
ERROR: DW050: - Photoshop Camera Raw: Install failed
ERROR: DW050: - Adobe Extension Manager CS5.5: Install failed
ERROR: DW050: - Adobe XMP Panels CS5_3.1_AdobeXMPPanelsAll: Install failed
ERROR: DW050: - AdobeColorCommonSetRGB: Install failed
ERROR: DW050: - AdobeColorPhotoshop CS5.5: Install failed
ERROR: DW050: - Adobe Device Central CS5.5: Failed due to Language Pack installation failure
ERROR: DW050: - Adobe Mini Bridge CS5.1: Install failed
ERROR: DW050: - AdobeColorCommonSetCMYK: Install failed
ERROR: DW050: - Microsoft_VC90_MFC_x86: Install failed
ERROR: DW050: - Adobe Linguistics CS5: Install failed
ERROR: DW050: - PDF Settings CS5: Install failed
ERROR: DW050: - AdobeTypeSupport CS5: Install failed
ERROR: DW050: - Adobe CSXS Infrastructure CS5.5: Install failed
ERROR: DW050: - AdobeColorEU CS5.5: Install failed
ERROR: DW050: - Microsoft_VC80_CRT_x86: Install failed
ERROR: DW050: - Adobe Device Central CS5.5_DeviceCentral3.5LP-en_GB: Install failed
ERROR: DW050: - AdobeColorJA CS5.5: Install failed
ERROR: DW050: - AdobeOutputModule: Install failed
ERROR: DW050: - Adobe WinSoft Linguistics Plugin CS5: Install failed
ERROR: DW050: - Microsoft_VC90_MFCLOC_x86: Install failed
ERROR: DW050: - AdobePDFL CS5: Install failed
ERROR: DW050: - AdobeCMaps CS5: Install failed
ERROR: DW050: - Adobe CSXS Extensions CS5.5: Install failed
ERROR: DW050: - Adobe ReviewPanel CS5.5: Install failed
ERROR: DW050: - Required Common Fonts Installation: Install failed
ERROR: DW050: - Adobe SwitchBoard 2.0: Install failed
ERROR: DW050: - Microsoft_VC80_MFC_x86: Install failed
ERROR: DW050: - Microsoft_VC80_MFCLOC_x86: Install failed
ERROR: DW050: - Recommended Common Fonts Installation: Install failed
ERROR: DW050: - AdobeColorNA CS5.5: Install failed
ERROR: DW050: - AdobeJRE: Install failed
ERROR: DW050: - AdobeColorVideoProfilesCS CS5.5: Install failed
ERROR: DW050: - Suite Shared Configuration CS5.5: Install failed
ERROR: DW050: - Adobe Bridge CS5.1: Install failed
ERROR: DW050: - Adobe Photoshop CS5.1 Support: Install failed
ERROR: DW050: - Photoshop Camera Raw_6.3_AdobeCameraRaw6.0All: Install failed

hi
exit code 6 is an install error which you are getting
http://kb2.adobe.com/cps/843/cpsid_84332.html
please check the above link, that might help you
hope it helps
Thanks and Regards
AnIsH

Indesign CS5 Crash on install (with Log)

Hi Everyone,
When installing Indesign i recieve the below Exit Code 7:
This problem has been driving me crazy!
Any help would be greatly appreciated
Exit Code: 7
-------------------------------------- Summary --------------------------------------
- 0 fatal error(s), 44 error(s), 39 warning(s)
WARNING: The payload with AdobeCode: {F9766AC1-1461-1033-B862-DF8FE1C033BE} has recommended dependency on:
WARNING:      Family: Adobe Web Suite CS5
WARNING:      ProductName: Adobe Media Encoder CS5 X64
WARNING:      MinVersion: 0.0.0.0
WARNING:      This dependency is not satisfied, because this payload is x64 and is not supported on this machine.
WARNING:      Removing this payload from the dependency list.
WARNING: Memory requirements not met for {F9766AC1-1461-1033-B862-DF8FE1C033BE}
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
ERROR: The payload with AdobeCode: {F9766AC1-1461-1033-B862-DF8FE1C033BE} has required dependency on:
ERROR:      Family: InDesign
ERROR:      ProductName: Adobe InDesign CS5 Icon Handler x64
ERROR:      MinVersion: 0.0.0.0
ERROR:      This dependency is not satisfied, because this payload is x64 and is not supported on this machine.
ERROR:      Removing this dependency from list. Product may function improperly.
ERROR: 3238 Unable to move file at "C:\Program Files\Common Files\Adobe\Installers\adobeTemp\{DEC9BB26-1381-1033-A965-E3BD5F2EF8BC}\_2834_534ef5bc4c0 f80b27197b177d4de4084" to "C:\Program Files\Adobe\Adobe InDesign CS5\Plug-Ins\Graphics\(Transparency UI Resources)\idrc_VIEW\2503.idrc" Error 32 The process cannot access the file because it is being used by another process.
ERROR: 3238 Command ARKMoveFileCommand failed.
ERROR: 3238 Unable to delete file copy at "C:\Program Files\Adobe\Adobe InDesign CS5\Plug-Ins\Graphics\(Transparency UI Resources)\idrc_VIEW\2503.idrc" Error 2 The system cannot find the file specified.
ERROR: 3238 Error rolling back command ARKMoveFileCommand
ERROR: The following payload errors were found during install:
ERROR: - Adobe CSXS Infrastructure CS5: Install failed
ERROR: - Adobe Media Player: Install failed
ERROR: - SiteCatalyst NetAverages: Install failed
ERROR: - Adobe InDesign CS5 Common Language Files_AdobeInDesign7CommonLang-en_US: Install failed
ERROR: - Adobe Bridge CS5: Install failed
ERROR: - Adobe Toolhints CS5: Install failed
ERROR: - Adobe InDesign CS5 Application Language Files_AdobeInDesign7AppLang-en_GB: Install failed
ERROR: - AdobeColorCommonSetCMYK: Install failed
ERROR: - Adobe Buzzword CS5: Install failed
ERROR: - Adobe Mini Bridge CS5: Install failed
ERROR: - Adobe SING CS5: Install failed
ERROR: - AdobeColorJA CS5: Install failed
ERROR: - Adobe ReviewPanel CS5: Install failed
ERROR: - Adobe BrowserLab CS Live: Install failed
ERROR: - CSXS Story Extension: Install failed
ERROR: - Adobe Media Encoder CS5: Install failed
ERROR: - Adobe Linguistics CS5: Install failed
ERROR: - PDF Settings CS5: Install failed
ERROR: - AdobeColorCommonSetRGB: Install failed
ERROR: - Adobe InDesign CS5 Common Base Files: Install failed
ERROR: - Adobe CSXS Extensions CS5: Install failed
ERROR: - Adobe InDesign CS5 Common Language Files_AdobeInDesign7CommonLang-en_GB: Install failed
ERROR: - Adobe WinSoft Linguistics Plugin CS5: Install failed
ERROR: - AdobeColorEU CS5: Install failed
ERROR: - HIL Help Search: Install failed
ERROR: - AdobeColorNA CS5: Install failed
ERROR: - Required Common Fonts Installation: Install failed
ERROR: - Adobe InDesign CS5 Application Base Files2: Install failed
ERROR: - Recommended Common Fonts Installation: Install failed
ERROR: - Adobe InDesign CS5 Icon Handler: Install failed
ERROR: - Adobe AIR: Install failed
ERROR: - Adobe InDesign CS5 Application Base Files: Failed due to Language Pack installation failure
ERROR: - Adobe InDesign CS5 Application Feature Set Files: Install failed

Looking back through the log I see the unable to move entry reates tothe file being in use. Perhaps there is somthing on the laptop running in the background that needs to be turned off.
I'd remove CS5, run the clean tool, reboot, run MSConfig and turn off all non-essential startups and services, especioally antivirus and spyware scanners, iTunes, browser helpers and toolbars, and messengers, reboot again, reinstall, then run MSConfig again to restore normal boot. Have the computer using a local printer as default during install.

Both CS4 and CS5 Master Collections installed. Uninstall CS4?

I have both Adobe CS4 Master Collection and CS5 Master Collection installed on my mac OS X 10.6.6.
What is the proper uninstall procedure for my entire CS4 collection and do I have to take precautions so it does not interfere with my CS5 installation?

It's a company laptop and that is not an option. On my own computer, that would be my first choice.
My space is tight partly b/c of multiple virtual machines I have. I need to free up some space, simply put.
No other suggestion?

Creative Suite CS5.5 re-install error: Install can't be opened. You should eject the disk image.

I am trying to reinstall the Creative Suite CS5.5 as I have lost my disk.
As soon as I try to open the installer I get the following message:
Creative Suite CS5.5 re-install error: Install can't be opened. You should eject the disk image.
I have deleted and redownloaded, downloaded from both safari and chrome and also downloaded it on different network connections.
I have also checked my privacy settings to 'Allow applications downloaded from: Anywhere'
Anyone have an answer to this problem?
I'm running on OS X 10.7.5
Thanks

Right-click (CTRL-Click) that dmg
Choose Open from the context menu.
Click Open in the warning dialog that appears.

Cannot get CS5 to re-install

Hi gurus. I cannot for the life of me get my copy of Photoshop CS5 to re-install on my computer.
Worked fine on my old and now dead pc (running Vista).
On the new windows 7 (home premium edition) it ran fine for 6 mths or so and then started having issues. First the photomerge failed to startup and then a few months later the whole software failed to start
Un-installed CS5 and tried to re-install. Nope, locks the PC up at the Adobe Help install stage.
Jumped on Adobe forums and looked around. Found advice to deregister install on old machine. Coaxed the old PC into action and successfully deregistered that working version of CS5.
Tried to install again on the new PC. Again failed at the Adobe Help stage.
Have tried un-installing all adobe programs that are required (such as air, download assistant, help manager, install manager, after effects CS6(trial version)) left only digital editions, flash player 11 activeX and Reader XI. Failed to install CS5 at the same point.
Tried deleting all the CS5 folders out of the C drive under program and programx86 folders. Still fails.
Tried at one point to use the adobe on line chat.....after initial contact I was told to wait as I ended up in the wrong section and would be transfered ..............eventual logged off an hour later after no further contact from Adobe help was forthcoming.
Arrgh frustrating as all getout.....
Any one with ideas on how to get the install to work? It would be muchly appreciated.
NFA Aust

Reporting back and
No didn't work
and
No didn't work.
The clean up script program made no difference at all.
Safe mode did however make a difference as I was able to get past the Adobe Help install only to find the program install came back with an error and a log.
exit code 6
0 fatal errors, 55 errors(s), 50 warnings(s)
Warning : payload cannot be installed due to dependent opertaion failure (repeats 55 times)
ERROR: MsiConfigureProductEx failed with error : 1601
ERROR; The following payload errors were found during install:
ERROR: - Adobe CSXS Infrastructure CS5: Install failed
ERROR: Microsoft_VC90_ATL_x86: Install Failed
Continues with a whole list off failed componant installs.
Any other ideas?

Do I need to unistall CS5 prior to installing CS6 from disk. Thanks

Do I need to unistall CS5 prior to installing CS6 from disk. Thanks

Any Adobe Desktop applications don't overwrite the older version while installation. They install in seperate folders. You can Install and use CS5 and CS6 on the same computer, even simultaneously.

Uninstalling cs5.5 to install cs6

If i install cs6, will it over write cs5 or will i need to uninstall cs5 and then install cs6?

Creative Suite 6 will not affect your installation of Creative Suite 5.

CS5 fails to install

Hello
I have downloaded CS 5 trial and am now trying to install it.
When i open the disk image and double click install.app i get an error msg 'You can't open the application "install" because it is not supported on this architecture'
from a bit of searching it seems that it doesnt know what to use to open the application, which also seems a bit strange as it seems this should be opened by the os itself - ive rebuilt the launch services database as well from following some links on the web but to no avail.
Is this install.app failing to open because some system requirement is not met? Or is the system itself stuffed?
The OS is 10.5.8 Leopard
By the way i work on pcs it my girl friends mac in case im asking an really basic question

Tue Jun 15 08:53:26 2010      PIM - Build Version - 1.0.175.0
Tue Jun 15 08:53:26 2010      PIM - Logging Level verbosity Set to 4
Tue Jun 15 08:53:26 2010      PIM - Build Version - 1.0.175.0
Tue Jun 15 08:53:26 2010      PIM - Logging Level verbosity Set to 4
Tue Jun 15 08:53:26 2010      PIM - CREATE PIM Instance ...
Tue Jun 15 08:53:26 2010      PIM - trying to
createOrUpdatePIMDbSchema.
Tue Jun 15 08:53:26 2010      PIM - SUCCESS Created Tables.
Tue Jun 15 08:53:26 2010      PIM - PIM Database is Up To Date.
Tue Jun 15 08:53:26 2010      PIM - Updater Inventory location:/
Volumes/Adobe CS5 Design Premium/Adobe CS5 Design Premium/Install.app/
Contents/Frameworks/UpdaterInventory.framework/UpdaterInventory
Tue Jun 15 08:53:26 2010      PIM - BEGIN pim_requireUpdateAtPath...
Tue Jun 15 08:53:26 2010      PIM - PIM CF PATH :/Library/
Application Support/Adobe/OOBE/PDApp
Tue Jun 15 08:53:26 2010      PIM - trying to
createOrUpdatePIMDbSchema.
Tue Jun 15 08:53:26 2010      PIM - Current db schema version on
machine 1.
Tue Jun 15 08:53:26 2010      PIM - Current db schema version to
install 1.
Tue Jun 15 08:53:26 2010      PIM - PIM DB Schema is up to date.
Current schema version is 1.
Tue Jun 15 08:53:26 2010      PIM - PIM Database is Up To Date.
Tue Jun 15 08:53:26 2010      PIM - END pim_requireUpdateAtPath...
Tue Jun 15 08:53:26 2010      PIM - PIMSqlite closeDB status 0
Tue Jun 15 08:53:26 2010      PIM - Not installing Growl as it is
already installed in the Sytem at /Library/PreferencePanes/
Growl.prefPane.
Tue Jun 15 08:53:26 2010      PIM -
pim_haveEnoughDiskSpaceToInstallPackages reqSize ... 92696850
Tue Jun 15 08:53:26 2010      PIM - freeDiskSpace ... 174901477376
Tue Jun 15 08:53:26 2010      PIM - START installPackage at file /
Volumes/Adobe CS5 Design Premium/Adobe CS5 Design Premium/packages/
core/PDApp.pimx
Tue Jun 15 08:53:26 2010      PIM - SUCCESS insertPackageUpdateList.
Tue Jun 15 08:53:26 2010      PIM - SUCCESS insertAppletRegInfoList.
Tue Jun 15 08:53:27 2010      PIM - Error in copy.
Tue Jun 15 08:53:26 2010      Setup - Build Version - 1.0.175.0
Tue Jun 15 08:53:26 2010      Setup - Logging Level verbosity Set
to 4
Tue Jun 15 08:53:26 2010      Setup - TimeLog: Bootstrapper Start
Tue Jun 15 08:53:26 2010      Setup - TimeLog: Start initial checks
Tue Jun 15 08:53:26 2010      Setup - Launch Path set to /Volumes/
Adobe CS5 Design Premium/Adobe CS5 Design Premium
Tue Jun 15 08:53:26 2010      Setup - Found 3 packages in setup
manifest
Tue Jun 15 08:53:26 2010      Setup - Latest Build not installed in
ACF.
Tue Jun 15 08:53:26 2010      Setup - TimeLog: End initial checks
Tue Jun 15 08:53:26 2010      Setup - TimeLog: Begin Installing
Tue Jun 15 08:53:27 2010      Setup - Error installing core /
Volumes/Adobe CS5 Design Premium/Adobe CS5 Design Premium/packages/
core/PDApp.pimx package. pim_installPackage returned -8
Tue Jun 15 08:53:27 2010      Setup - Error installing Packages.
Tue Jun 15 08:53:28 2010      Native-Utils -
utilDeleteFolderIfEmpty.Files exist at path. /Users/murray/Library/
Application Support/Adobe.
Tue Jun 15 08:53:27 2010      PIM - Error Failed to extract assets...
Tue Jun 15 08:53:28 2010      PIM - PIMSqlite closeDB status 0
Tue Jun 15 08:53:28 2010      PIM - FREE PIM Instance ...
Tue Jun 15 08:53:28 2010      Setup - Exiting Installer with Code: 0

Can PP CS5 & CS3 be installed on the same computer?

Can PP CS5 & CS3 be installed on the same computer? Will they both function?
I know I have to updates to windows 7. I have a 3gig quad core pros with 4 gigs ram.

Yes they can be installed on the same pc, but i think you are a bit low on ram.

Adobe Photoshop CS5 won't install in Lion

I am trying to install (from disk) Adobe CS5 Design Premium on an iMac running OSX Lion.
The 'install' package is grayed out and, when clicked, gives the message 'You can't open the application Install because PowerPC applications are no longer supported.'
CS5 is NOT a PowerPC application; it should be able to run under OSX 10.7.
Does anyone have any idea why Lion is registering the installer as a PowerPC application?

I've not had any issues installing any CS5 apps on Lion. You may find Adobe specific information on their forums at http://forums.adobe.com.
Good luck with your installation. I've read a lot of negative comments about Adobe apps and Lion but I've not had a single problem.

Is it possible to have Indesign CS4 and CS5.5 both installed on the same Mac? 10.6.8

We have a bunch of recent Intel macs at our corporation. Currently they should all have 10.6.8. They were all imaged from a base image that has Adobe CS4 embedded in it.
We are now using a packaging software part of the JAMF Casper suite and AAMIE to push CS5.5 to the end users.
The problem is that we want to keep CS4 on the end user's computers in case of issues. That way the end users can try Indesign 5.5 and see if it does everything they need to do and still have Indesign for backwards compatiblity.
So we created a CS5.5 install package using the AAMIE tool which works fine. We then use Casper to spam the package out to a Mac.
The issue that arises is that a few Plugin errors occur during the lauch of Indesign CS5.5 such as:
Adobe inDesign does not recognize InCopy Bridge UI.InDesignPlugin as a valid plug-in.
Adobe InDesign does not recognize InCopyExport.InDesignPlugin as a valid plug-in.
Adobe InDesign does not recognize InCopyExportUI.InDesignPlugin as a valid plug-in.
Adobe InDesign does not recognize InCopyImport.InDesignPlugin as a valid plug-in.
There was one more plugin error that occured before the first one but I forgot to write it down.
If we click okay to them, the application launches okay but when you quit and relaunch it, you still get one of the errors.
Is this because both applications are installed at the same time?
Is it offically okay as per Adobe to have Indesign CS4 and CS5.5 installed on the same Macintosh?
What else should we be considering what to do?

Well currently, I'm just testing this issue. I just installed the trial version of Adobe CS4 suite on my mac and then deployed the CS5.5 package on top off it The resulting errors that I listed above are the same ones that occur when the end user has a licensed volume license install of CS4 and CS5.5.
So I'm still back to square 1 where when I deploy cs5.5 on an end user's mac, they get those plugin errors when they launch Indesign CS5.5.
I am not sure about the licensing restrictions, I asked my Director and he is going to check with our VAR.

Snow Leopard (10.6.4) & CS5, Acrobat Pro9 install/update error helpful hints

Thought I would post this to help other folks out that might come across this problem.
OS: Snow Leopard 10.6.4
Macbook mid-2009 model w/4 gb RAM
Adobe Programs to install: CS5 Production Premium and Acrobat Pro 9
Symptoms:
CS5 suite appeared to load fine. Ran updater and updater said updates failed. Various programs of CS5 suite would freeze after splash screen.
Acrobat Pro9 would not load properly. Returned an "Internal Error Occurred" and could not get any further.
After much searching and reading, these are some pretty simple steps to follow:
1. use disk utility in Utilities folder of OSX Applications, click on repair permissions; reboot and try to run updates and software. If this does not fix the problem, step 2.
2. try "Safe Boot" -- shut down. Then upon pressing power button, when you hear the chime, press/hold the shift key until you see a progress bar. Try again to open/run programs that were freezing. This likely won't work but it's a step to try.
3. Create a new User account in OSX 10.6.4 with Admin privileges. (you can search on this for the specific steps if you don't know how, there is an Apple support doc that has the detail).
4. Shut down (or log off) and log in with the new User with admin priveleges. Try to run the CS5 software that was freezing up. If it loads/runs fine, then you know that your original user's preferences are corrupted. Here's where you can get into a lot of time wasted.
5. Relog into OSX using your original User, then -- open Users/username/Library file
6. Then, open up the Preferences file -- you can delete all the Adobe preference files (or simply drag them to your desktop, they will be recreated upon reboot and opening up an Adobe program, you can delete them from desktop later).
7. Reboot after deleting Adobe preferences (some say com.adobe.xxx) -- try to open/run CS5 programs. If they run now, you're done. If you still have
problems, go to step 8.
8. open up User/username(again, this is the original corrupted user)/Library -- this time go into Application Support folder
9. pull out to desktop the Adobe folder (delete this later) -- then reboot, and log back in using original user logon.
10. open up CS5 programs -- they should run -- if they don't, there is more extensive detective work necessary, but these steps will eliminate a lot of legwork for many. I wish I had found a step-by-step sooner to take me through these steps.

What did you update?
Disconnect all peripherals from your computer. Boot from your install disc & run Repair Disk from the utility menu. To use the Install Mac OS X disc, insert the disc, and restart your computer while holding down the C key as it starts up.
Select your language.
Once on the desktop, select Utility in the menu bar.
Select Disk Utility.
Select the disk or volume in the list of disks and volumes, and then click First Aid.
Click Repair Disk.
Restart your computer when done.
Repair permissions after you reach the desktop-http://docs.info.apple.com/article.html?artnum=25751 and restart your computer.

Adobe CS5: Unable to install updates, close instances of AAM to continue.

I have come across this issue twice so far in my summer madness of machine deployments where I work at a unversity. The message I get while trying to run updates using Adobe Application Manager:
Some updates failed to install.
The following updates were unable to install. If you wish to install these updates, please fix the problems below and retry:
[INSERT ADOBE SOFTWARE TITLE HERE]
You are already running the Adobe Application Manager. Please close all instances of Adobe Application Manager in order to continue with this installation.
Below is a snippet of my aamu.log file:
2010-06-24T23:18:24: >>> Adobe Updater Log Begin >>>
2010-06-24T23:18:24: UpdaterCoreImpl::InitLogFile : Application Version 1.0.0.67
2010-06-24T23:18:24: UpdaterCoreImpl::InitLogFile : cmdline option --> -logFile = /Users/mshepherd2/Library/Application Support/Adobe/AAMUpdater/1.0/aamu.log
2010-06-24T23:18:24: UpdaterCoreImpl::InitLogFile : cmdline option --> -logLevel = 2
2010-06-24T23:18:24: UpdaterCore : Returning from << UCInitialize >> Returning with outErr Value => = 0
2010-06-24T23:18:25: Returning from << UCCheckForUpdates >> call with outErr value - = 0
2010-06-24T23:18:25: CFU(Webfeed):: Web feed hasn't changed since last time.
2010-06-24T23:18:25: CFU(Webfeed): Webfeed is empty
2010-06-24T23:18:25: CFU(Webfeed): MRL is empty
2010-06-24T23:18:25: Check for Updates was done successfully.
2010-06-24T23:18:44: Check for Updates was done successfully.
2010-06-24T23:18:44: UCIsSelfUpdateAvailable : Function returned with value => = 0
2010-06-24T23:18:44: UCIsSelfUpdateAvailable : Is BOB downloaded => = 0
2010-06-24T23:18:44: UCDownloadUpdates : (A) UCIsSelfUpdateAvailable API returned value = 0
2010-06-24T23:18:44: StartUpdateInstallerSubsystem : WARNING - RIBS Setup is Already running.
2010-06-24T23:18:45: Returning from << UCTerminate >> call with value = 1
2010-06-24T23:18:45: UpdaterCoreImpl::ShutdownLogFile : Going to call ShutdownESDLogFile()
2010-06-24T23:18:45: <<< Adobe Updater Log End <<<
I'm mainly working with CS5 Design Premium Suite (running OS 10.6.3) with users/myself and haven't been able to solve this problem. We utilize Active Directory logins and give the users admin rights ( I know...I know gotta love education). To get right down to it I'll list what I've tried on my machine and on someone else's with the exact problem.
- MADE SURE NO OTHER ADOBE APPS OR AAM IS RUNNING AS A PROCESS (duh)
- deleted any local adobe pref files, cache files and adobe application support files.
- deleted login keychain
- ran disk permissions
- ran Adobe Cleaner and reinstalled the whole suite numerous times...did nothing
- tried using both a different local and AD account, this did infact allow me to run the updates. This proves that either local accounts or AD account can work...just not mine!!
- I've even moved my user folder data so next time I logged in, it would create a new user folder. This still produced the same error. Does it have to do with anything in the user directory services and permissions??
One pattern I found was using another account whether if it was a new local account or a fresh AD account logged in, I would get the prompt for the AAM to edit the system.privilege.admin file prior to it searching for availible updates. Logging in has myself I don't get this.... therefore it goes straight to the error message.
I hope there's a fix for this, I've learned far more than I ever wanted to learn about the file structure of the vast CS5 suite and its smaller AAMUpdater counterpart.

I have the same issue, particularly with Pixel Bender 2.5, all the other upgrades get installed correctly without trouble but this one always fail, the message I get is the same one every time:
Adobe Pixel Bender Toolkit 2.5 Update
Installation failed
Can you point me in the right direction? It seems to me that the patch is faulty.
Thanks.
Update 01/15/2011
Here's another update on my issue with Adobe Application Manager, I just realized today that actually none of the available upgrades got installed. Although it only marks an error with Pixel Bender, other components such as Photoshop, Premiere and others aren't being upgraded either even when the program tells you otherwise, what I mean is that for example there's Photoshop 12.0.2 available for download so I click on "Update"; the files get downloaded and installed with no error message being displayed but when I check the software it is still version 12.0.1, the same is happening with Premiere and another one, can't remember which one.
This is additional to the issue of Pixel Bender being unable to upgrade.
Please advise,
Thanks,
David.
Update 01/16/2011
I tried to download all the available updates individually from the Adobe website, the only one that went through was Photoshop, but then when I double clicked it to install it the same faulty application manager launched and I got the same behavior than before, it runs the installation and displays a message that states that everything was installed correctly, yet there no upgrade performed.
All the rest of the available downloads failed to mount.
Also the speed for download is excessively low, I checked my connection and the issue is not on my end, but yours.
This is starting to become very frustrating.

Cs5 dosen't install

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