Cs5, Epson 3800, OSX

I had Lion, Epson 3800 and CS5 - no problems - suddenly printing only portion of image in center of paper or top edge depending on "center image" box checked or not -   used to be when this happened it was a Page Set Up issue -   no longer HAVE page set up....
So dumped Epson driver and redownloaded - same problem
Purchased and Loaded Mountain Lion and reloaded driver - same problem
Printed out of InDesign -   no problem
Returned to PhotoShop - same problem
So this is a setting issue in Photoshop - I know I must have inadvertently changed something - but WHAT?
I want my Page Set up back!!!!!!
Printing on Fine Art Velvet 17 x 22    image is 13x19 on 17x22 canvas
rear load for the fine art paper
I have been printing successfully with CS3, the 3800 and various Macs for quite a few years and other incarnations of all of the above for a LONG TIME .... and now I feel like a complete neophyte -    what am I doing wrong?
Please help I am losing money, going crazy and almost sat on the studio floor and cried....   two days of trying small changes and drastic ones ....
Thanks - Katherine

Thats a pitty. The problem isnt with Epson though its with Adobe, because when I reset photoshop with the shortkey while starting the program it works for a few days.
It's pretty anoing that it can't be fixed. Would be nice if Adobe could jump in to safe the day once again.
Thanks for the response either way.

Similar Messages

Color printing shift in Epson 3800 & InDesign CS5

Somebody please help!
I wrote about this once before and have been looking for a thread to help me figure out why I am having so much trouble printing from my Epson 3800, since I upgraded to CS5. The issue is specific to InDesign and Acrobat. I have the identical settings from CS4, but when I print, the colors look faded. I have tried exporting the files to PDF (for high quality print) and then printing from Acrobat and I get the same result.
the two things that are different are the Mac OSX (Snow Leopard, used to be Leopard) and CS5. All other setting are exactly the same.
If I open the pdf in photoshop, this isn't a problem, so what has happened?
I would be so grateful to hear from anybody experiencing this problem.
Thanks so much!
sharon

In and of itself, synching settings in bridge won't have an effect on output, and won't affect existing docs unless your policy settings are to convert to the working space or you do it manually (neither of which are necessarily a good idea in all situations). Nor do we have any indication that this is a profile mismatch problem.
Without a lot more information about working profiles, whether they're already synchronized, driver settings, whether transparency is involved, and the patch levels of both ID and OS X I hesitiate to speculate on where the problem might be. There have been a lot of problems with printing from CS5 on OS X 10.6, but most seem to be worked around by exporting to PDF, which seems not to be the case here, so a lot more information would be beneficial.

Problem printing with Epson 3800 and Photoshop CS5

I came across a problem trying to print with my Epson 3800 in Photoshop CS5. I recently upgraded to Photoshop CS 5 (and Lightroom 3). I tried to print using my Epson 3800 with CS5 but could not adjust Print Settings, Color Mamagement, Paper Configuration, Expand Border because those options are unavailable and there is a line crossing through them. I get a message that says "The bundle 'Print Setting' could not be loaded because it does not contain a version for the current architecture". It then says to contact the creator listed here for the latest version: PrintSetting version 3.57, Copyright SEIKO EPSON CRP 2001-2006. I can print through Photoshop CS4 as usual, but CS5 is a problem. I haven't tried printing though Lightroom 3 yet, and have not typically used Lightroom to print, but I wonder if that will be a problem too?
Any help will be appreciated.

If you run CS5 or LR as a 32bit application you will have all these option available to you. You can then save these options as presets that can then be applied when you are running the applications in 64bit mode even if you can not access them individually.
Also you might want to check Epson's download site especially the European site to see if there are newer drivers or updates for your printer. The newest drivers for other printers like the 7600/9600 support application running in 64bit mode.
Doyle

LR3 wont print to Epson 3800 on Mac OSX 10.5.8

I have never been able to print through the print module ever since upgrading to LR3. I have an Epson 3800 on a MacPro running 10.5.8.
I have absolutely no problems printing through Photoshop CS5. Beautiful results! NOTHING from Lightroom: Very frustrated! Any help, suggestions
greatly appreciated! - Craig

What happens when you try to print, any error messages?
Have you tried printing in Draft Mode (check the box in the Print Job panel)?
What settings are you using to print with?
Both my Macs print to my 3800 perfectly, I am on 10.6.5 though - have you considered upgrading?

Print output not as wide as it should be (CS5 on Epson 3800)

I'm having problems printing (to an Epson 3800) on 17x25 paper (the image is 16x24 @ 240dpi). The image is not printing the full width of that it should. The odd thing is that it fills a different width every time I try to print it. I have tried multiple images and the same thing happens, so I do NOT think it is something specific to the image.
I suspect it is a problem with my printer. But after spending almost 45 minutes on the phone with Epson, they claim is must be a problem with PS (I'm using CS5 [12.0.4] on Windows Vista 64-bit, SP 2 machine). Epson support had me save the image as a JPG and print it from Windows native print util (and not PS), borderless on 17x25 paper and the printer was able to print the full width of the paper...they thus concluded it was not a problem with the printer...but I'm not so sure, I think it could still be a problem with their printer driver (and not a problem with the print head physically not being able to move that wide).
I've printed hundreds of prints this size with this version of CS5 on this exact same machine and printer and never had a problem bef
The "native" dimensions of the image are 2336 x 3504. I have resized it to 3864 x 5796 (which is 16.1 x 24.15 inches @ 240dpi). The first time I printed it (where this problem occurred), it printed about 12 inches wide; the 2nd time about 11 inches, the 3rd time about 13 inches. Note: the image is NOT being scaled, it is printing at full size but it just being cut off.
The weird thing is that if I size it to any of the other 4 sizes I regularly print at everything is fine (5 x 7.5 on 5.67 x 8.33 paper; 8 x 12 on 8.5 x 12.5 paper, 10 x 15 on 11 x 17 paper and 12 x 18 on 13 x 19 paper).
My first suspicion was that their was a physical problem that was preventing the print head from moving that wide. But the experiment the Epson tech had me do shows that the print head is not "blocked". Thus, I can only think that there is either: a) CS5 is someone putting an incorrect "bounding box" in bit stream it is sending to the printer or b) there is a problem with the Epson print driver in that it is interpreting the "bounding box" of the image incorrectly (but only when sized at 3864 x 5796).what m
Does anyone have any ideas about what might be causing this or how I could fix it? I have a customer waiting for prints (that they've already paid for!). Let me know if there is any further information I need to supply in order to further diagnose.
p.s. I tried Adobe's Chat support and got nowhere and the hold time for phone support is over 2 hours...so I thought I'd try here

, Well, I finally got thru to phone support. They told me they couldn't help me because I hadn't updated to CS6. If I wanted them to help me I would have to pay them :-( I asked to speak to a supervisor because has never been the their policy before (I got phone support on CS3 as recently as 6 months ago without being asked to pay for it). After yelling at the supervisor, he agreed to transfer me back to the 1st-level support person and instructed him to try some simple diagnosis and if that didn't solve my problem then I would have to pay for more support.
The 1st-level support told me to:
1) quit PS
2) remove the Adobe Photoshop X64 CS5 Prefs.psp file from C:\Users\[my username]\AppData\Roaming\Adobe\Adobe Photoshop CS5\Adobe Photoshop CS5 Settings (path may be different depending on your version of windows)
3) restart PS
4) open/resize and print my image
low and behold, that solved my problem! I'm happy! And I didn't have to pay for it!
I still don't know exactly what the problem was, but somehow a corrupted preferences file was at fault.
Now, all I have to do is get my preferences set back to they way I had them before the "factory reset".

Photoshop CS5 & Epson Stylus 3800 problem (Mac)

I am experiencing a frustrating problem with Adobe Photoshop CS5 and Epson Stylus Pro 3800 printer with a Mac.
Trying to print on H-M paper, using the appropriate settings (see below), I find that under "Print Settings" on the printer driver, all the "Fine Art paper" choices are greyed out.
Also, which may or may not be relevant, no matter what presets are selected, the parameters remain the same (i.e., it does not appear to be responding to a change of presets).
I am running OS X Mountain Lion 10.8.4 on an Intel Core 2 Duo iMac. I have loaded the latest Epson driver, and reinstalled it after trashing the old /Library/Printers/EPSON folder.
Settings:
• Photoshop Manages Colors
• Document profile: HFA_Eps3800_MK_PhotoRag
• Printer Profile: HFA_Eps3800_MK_PhotoRag
• Intent: Relative Colorimetric
At this point I am baffled. Can anyone please help?

There are supposed to be Mac drivers and also Leopard beta drivers for the 3800.
There are too many Epson customers on Macs for them to not let the photo printers work with Macs.
P.S. I just Googled "Epson 3800 driver" and the first hit was the driver page. There are Mac drivers there, as there should be. *Did you scroll down past the Windows drivers* on that page? The Mac drivers are right there below the Windows drivers, just as they always are on the Epson site.

CS5 and Epson 3800. Prints Too Dark.

I've seen old posts about this, but nothing recent with this configuration of software and OS:
After years of printing successfully with my Epson 3800 from a PC, I recently switched to a Mac (Mac OS X 10.6). I am using Photoshop CS 5.
Despite many iterations of monitor calibration trying different settings, my prints are consistently about 2 stops too dark. I'm very vexed.
What is the latest information about this and how do I resolve this?
Thank you.

Hello!
The expert on 3800 is Eric Chan, one of the Camera Raw Senior Engineers : (scroll down after the Photo) http://people.csail.mit.edu/ericchan/
Message was edited by: Pierre Courtejoie -Typo

Snow Leopard + Epson 3800 = Profiles missing from InDesign

My 'Grafic Artist' wife just got a new PowerMac and installed InDesign as part of the CS4 Creative Suite. When printing from Photoshop (or Illustrator) she is offered the option in the print dialogue to print with profile, and when she checks the pull-down list her various Epson 3800 printer (paper) profiles are listed. But in InDesign they're missing..
She has no clue where the Epson 3800 profiles are hiding, as they do not seem to be in any of the numerous colorsync profile folders that Apple's OSX system uses (I'm a PC user...).
Any Mac folks here who have seen this and know how to fix it?
Thanks :-)
Russell

The Epson profile are in the printer driver package.
But having said that with 10.6 IDCS3 and CS4 only see profiles that are in the /Library/Application Support/Adobe/Color/Profiles folder. What ever you do do not copy profiles into that folder, make an alias of the folder that they are residing in and place that (the alias) in the /Library/Application Support/Adobe/Color/Profiles folder.

Photoshop + Epson 3800 Standard questions

Photoshop CS4 Std., Win-XP Home SP3, calibrated monitor, ACR calibrated to the camera.
Epson 3800 Standard + cover on order.
While I wait for the replacement for my olde Epson 2200 to arrive, I have been spending a LOT of time trying to hunt down hints on what to do to get the most out of the 3800.
There are web pages after web pages on how to... Which one, or two, do you recommend as the best to print out as a reference?
Other than never EVER powering it down with the power strip, are there any other do NOTs with this printer? (That excludes things like taking it into the shower, dropping food or drink into it, seeing how high it will bounce, trying to print on bathroom tissue, etc. )
If this question belongs in the lounge, please forgive me.
Thank you,
William C. Lamp

Well Adobe did it again offering a discount to convert to CS5 just before they released a new version of PSE that is PSE9 for mac
Tested it and the colours come out perfectly just like CS5 and they acutally left in the option on the print screen to select "NO COLOUR MANAGEMENT". In CS5 they pulled it out and as PSE9 appears to be made up of CS5 they must have back tracked on this option after the yelling and screaming from the community.
However we now have(another problem) an issue with grey/cyan printing outside the image area being printed see
http://forums.adobe.com/message/3172635#3172635
cheers.

Epson 3800 Printer & Photoshop CS4

I've had the snow leopard disc since it came out some 6 months ago, but haven't installed it due to so many issue that I've read about.
1) Is anyone using snow leopard successfully with the Epson 3800 Printer? Epson has yet to release (if they ever will remains a mystery for owners of this printer) a full-fledged update for the driver.
2) Is anyone using Photoshop CS4 with snow leopard without issues?
Thanks.

Well Adobe did it again offering a discount to convert to CS5 just before they released a new version of PSE that is PSE9 for mac
Tested it and the colours come out perfectly just like CS5 and they acutally left in the option on the print screen to select "NO COLOUR MANAGEMENT". In CS5 they pulled it out and as PSE9 appears to be made up of CS5 they must have back tracked on this option after the yelling and screaming from the community.
However we now have(another problem) an issue with grey/cyan printing outside the image area being printed see
http://forums.adobe.com/message/3172635#3172635
cheers.

How can I get my prints to center w. Epson 3800?

I'm trying to print a series of pictures, most cropped in some fashion, using Epson 3800. I'm running the the latest Epson driver and OSx 10.6.6.and Lightroom 3.2. None of the pictures will center.Some are considerably off. All appear alright in print preview. Read previous posts here and there was discussion of a centering button in the print dialogue box which I can't find. Is this a windows feature. Help me fix this. Thanks

Make sure you've visited the Page Setup first, and selected the Epson 3800 in the "Format For" popup, and then the desired paper size and paper feed in the "Paper Size" popup. If you only do the latter, your prints won't be centered correctly. After you've finished with the Page Setup dialog, then go back to right panel in LR and make sure the margins are set equally in the Layout panel.

Large Format printing problems via my Epson 3800

I am trying to print large card 17" x 22" from the rear feed tray on my Epson 3800 both from Lightroom 2 and Photoshop CS4 on my Mac Pro OSX running snow Leopard both register the actual size of the document in the preview window (see attached) but will only print out at A4 size. I am wondering if I'm doing something silly as this is the first time I've trying printing at this size.

Please be sure to visit the Page Setup dialog box in the lower-left section of the Print module and set up the "format for" and page size correctly there.
There are some step-by-step suggestions here:
http://people.csail.mit.edu/ericchan/dp/Epson3800/printworkflow.html#lightroom
http://people.csail.mit.edu/ericchan/dp/Epson3800/printworkflow.html#mac
Eric

Printing with Epson 3800 via Airport Express

I'm trying to get my Epson 3800 printer working over a Airport Express connection (3800 -> USB on Airport Express). The printer is showing up fine, however when I get to the print dialog I don't have all the advanced controls as I do when printing directly connected to the computer (printer settings and advanced media control).
What do I need to do to get those working?
OSX 10.6.3 with the current 3800 driver (6.11) and firmware (o02179_q).

Hello Jeff,
There could be one of two things causing this.
1. The print dialog is not expanded. When you select to print, if you only see the Printer name and the Presets menu, then you need to click the triangle next to the printer name. This will expand the print dialog view and show you all the menu options.
2. If the print dialog is expanded but the menu options are different, then you may have created the print queue for the Airport connection using the Gutenprint driver. If you open Print & Fax and select the 3800 queue for the Airport connection, in the right hand pane you can see what driver is being used in the Kind section. If this shows Epson 3800 - Gutenprint v5.x.x, then you have created this print queue using the Gutenprint driver rather than the Epson driver. The Gutenprint driver usually provides most of the functions you would require, they are generally just located under different menus. So you can choose to keep using the Gutenprint driver or delete this queue and create it again, ensuring you select the correct Epson driver.
Pahu

CS5.5 and OSX 10.9.4: Most applications will not launch even after uninstalling and reinstalling the Creative Suite 5.5. After my 2011 MacBook Pro 17 died, I had to purchase a new MacBook Pro 15 to replace it. I performed a Time Machine installation from

CS5.5 and OSX 10.9.4: Most applications will not launch even after uninstalling and reinstalling the Creative Suite 5.5. After my 2011 MacBook Pro 17 died, I had to purchase a new MacBook Pro 15 to replace it. I performed a Time Machine installation from that 2011 machine, and only Distiller and Acrobat would launch (none of the rest of the creation apps). So I ran the CS5.5 installer, uninstalled, then reinstalled, producing the same result. When I try to launch, nothing happens. What next?

Try...
Adobe Creative Suite Cleaner Tool
helps resolve installation problems for CS3 thru CS6 and for Creative Cloud
http://www.adobe.com/support/contact/cscleanertool.html

Test: Using Crop marks in indesign CS4 with Epson 3800 Mac 10.5.7

Jun 19, 2009 9:35 PM
Crop marks using indesign CS4 with Epson 3800 Mac 10.5.7
My crop marks and pages are printing larger than my document sizes. My paper size is 13x19, so I should have crop marks at the exact corners of the page sizes. But indesign is printing the entire document larger. So my document which is 11x14.75 is now printing 11.25x15.5. All my settings are correct. So, is anyone else using an Epson 3800 with CS4 indesign having issues such as the above? And can I ask (beg) a few of you to do a test print with crop marks and let me know the results?
My workflow has been completely stalled because I can't get my pages to print the right sizes with the crop marks at the right measurements. I'm printing a photo portfolio on the Lumijet double sided paper and "when" it did work awhile back sometime several months ago, the finals looked great. I've already reinstalled both the Epson 3800 driver and the Indesign CS4 software, but the results are still the same.
So, here are my settings:
document size: 11x14.75
in the print panel:
Printer: Epson 3800
Setup: Paper size: Super A3/B13x19, scale 100% width & height, page position Centered
Marks & Bleed: Marks: "Crop Marks" checked. offset: 0, weight: .25, Bleed and Slug: Use Document bleed settings, include slug area. The bleed is 0 for top, bottom, left and right
Color Management: Document profile: Adobe RGB, Options: Indesign handles colors, Printer Profile: (A custom made profile using Xrite for the 3800 with Lumijet paper)
The settings on the Epson 3800
Epson 3800 Printer
Presets (set for the profile mentioned above)
No Color management
Sometimes, on a whim, the printer and indesign cooperate together like good little children should. But not often. And I can not conclude why they are nice to each other sometimes, but given the same detailed data at other times, they fight.
If anyone could run through a similar process using indesign with a photo layout and setting up the printer settings for both the Epson 3800 and in the indesign program and let me know their results, I would value your conclusions very much. You don't even have to waste paper or ink. Finally, after wasting so many pages of paper and of ink. I deleted the photos from the page, and printed it blank with only the crop marks for me to measure if it was coming out right or not.
Thank you for any response. And feel free to call me if you want to vent about Epson 3800's or about Indesign CS4 anytime! I'm up late.... 646 256 8853.
Thaddeus

I specified the paper size as strictly 13x19, no boarderless, no retain size. Same problem. I also did as you suggested below. The pdf document does remain true to the document. As a pdf doc. I changed the color mgmt to Adobe rgb 1998. It looks okay, but not as lively as I get when printing correctly with my color mgmt working and in sync.
Your final question about simply using photoshop. Well... I might go back to it and give up on Indesign if this is the case that it won't simply crop my documents to the sizes that I input them to be cropped as. But, I am using Indesign so that I can create a page layout that I can't do in Photoshop. My folio is about 25 or more pages with double page spreads. I am printing on a two-sided Lumijet paper and my folio was custom designed to be cut out at 11x14.75. If and when it is printed correctly, I am printing on both sides of the paper and trimming it to exact size.
It sounds as if you have exhausted the potential problems and don't have a clear explanation for why the doc isn't printing correctly in Indesign either with the color mgmt. or the document sizes. I'll try one more print using a different color profile similar enough to get at minimum, an okay print. If it doesn't print at least okay, then it isn't most likely my profile..... Okay done. Crazy. The color is inaccurate, but for some reason or another, the document size printed correctly. It measured exactly 11x14.75. What I have done during this period of time is:
First) I did as you suggested and turned the Print to Adobe PDF 9 and created a print there. I measured it and it did measure correctly. I didn't love the color, but... at least it is measuring correctly.
Second) I turned the Printer back to Epson 3800 (I'm beginning to think that this simple gesture was what caused the printer to print correctly) I didn't change any settings, but I did make sure that they were set correctly as before. The paper size was set to 13x19. When I make sure this setting is right in the "printer" dialogue for the Epson 3800, and then switch back to ID, the printer dialogue in Id changes to "Define by Printer." But I changed nothing, other than the profile to an older one that I used before. The color is still inaccurate, but at least for two prints just now back to back, the measurements were correct. What to do? Lol.
Thanks again for all of your time spent trying to resolve this issue.
Sincerely,
Thaddeus

Cs5, Epson 3800, OSX

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