CS5 Error message upon opening
OSX 10.6.7. 2011 Powerbook i7.
PS 12.0.
< Photoshop has encountered a problem with the display driver, and has temporarily disabled GPU enhancements. Check the video card manufacturer's website for the latest software.
GPU enhancements can be enabled in the performance panel of preferences.
Don't show again - or - ok >
Any thoughts anyone?
Alex
magicgenie wrote:
…The update is downloaded.
However it's failing to install:
'The following updates were unable to install'…
Ah, you've run into the fruits of the labors of the hapless Updater Team, to whom the individual members of which the Adobe engineers and program managers probably want to wring their necks—or worse.
After reading a tip on this forum, I was able yesterday to get a friends Photoshop install to work by simply running the original Photoshop installer DVD (without having to uninstall Photoshop first), and then running the 12.0.4 patch installer again. Amazingly, it works.
Wo Tai Lao Le
我太老了
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Error Message:
Process: Adobe Photoshop Elements [2406]
Path: /Applications/Adobe Photoshop Elements 6/Adobe Photoshop Elements.app/Contents/MacOS/Adobe Photoshop Elements
Identifier: com.adobe.PhotoshopElements
Version: 6.0 (20080307.m.527) (6.0)
Code Type: X86 (Native)
Parent Process: launchd [127]
Date/Time: 2012-10-30 09:04:46.849 -0700
OS Version: Mac OS X 10.6.8 (10K549)
Report Version: 6
Interval Since Last Report: 11602 sec
Crashes Since Last Report: 8
Per-App Interval Since Last Report: 37 sec
Per-App Crashes Since Last Report: 8
Anonymous UUID: 10DA094C-D725-4CE0-B3B8-AA48C9D479B3
Exception Type: EXC_BAD_ACCESS (SIGBUS)
Exception Codes: KERN_PROTECTION_FAILURE at 0x0000000000000000
Crashed Thread: 5
Thread 0: Dispatch queue: com.apple.main-thread
0 libSystem.B.dylib 0x95431e5e read$UNIX2003 + 10
1 com.apple.CoreFoundation 0x904427df _CFReadBytesFromFile + 559
2 com.apple.CoreFoundation 0x90441c73 CFURLCreateDataAndPropertiesFromResource + 163
3 com.apple.CoreFoundation 0x90430ad7 _CFBundleCopyInfoDictionaryInDirectoryWithVersion + 1607
4 com.apple.CoreFoundation 0x9043047f CFBundleGetInfoDictionary + 79
5 com.apple.CoreFoundation 0x9042256d _CFBundleCreate + 701
6 com.apple.CoreFoundation 0x904d9e8b CFBundleCreateBundlesFromDirectory + 139
7 com.adobe.PhotoshopElements 0x0042478f 0x1000 + 4339599
8 com.adobe.PhotoshopElements 0x00424c37 0x1000 + 4340791
9 com.adobe.PhotoshopElements 0x00424f3f 0x1000 + 4341567
10 com.adobe.PhotoshopElements 0x00729f7a 0x1000 + 7507834
11 com.adobe.PhotoshopElements 0x007307d6 0x1000 + 7534550
12 com.adobe.PhotoshopElements 0x00730b09 0x1000 + 7535369
13 com.adobe.PhotoshopElements 0x0061bcd6 0x1000 + 6401238
14 com.adobe.PhotoshopElements 0x0061d096 0x1000 + 6406294
15 com.adobe.PhotoshopElements 0x006d3d7b 0x1000 + 7155067
16 com.adobe.PhotoshopElements 0x0021b55f 0x1000 + 2205023
17 com.adobe.PhotoshopElements 0x0021b8bd 0x1000 + 2205885
18 com.adobe.PhotoshopElements 0x00003aca 0x1000 + 10954
19 com.adobe.PhotoshopElements 0x000039f1 0x1000 + 10737
Thread 1: Dispatch queue: com.apple.libdispatch-manager
0 libSystem.B.dylib 0x9544d382 kevent + 10
1 libSystem.B.dylib 0x9544da9c _dispatch_mgr_invoke + 215
2 libSystem.B.dylib 0x9544cf59 _dispatch_queue_invoke + 163
3 libSystem.B.dylib 0x9544ccfe _dispatch_worker_thread2 + 240
4 libSystem.B.dylib 0x9544c781 _pthread_wqthread + 390
5 libSystem.B.dylib 0x9544c5c6 start_wqthread + 30
Thread 2:
0 libSystem.B.dylib 0x9544c412 __workq_kernreturn + 10
1 libSystem.B.dylib 0x9544c9a8 _pthread_wqthread + 941
2 libSystem.B.dylib 0x9544c5c6 start_wqthread + 30
Thread 3:
0 libSystem.B.dylib 0x95426afa mach_msg_trap + 10
1 libSystem.B.dylib 0x95427267 mach_msg + 68
2 ...ple.CoreServices.CarbonCore 0x91165ab0 TS_exception_listener_thread + 160
3 libSystem.B.dylib 0x95454259 _pthread_start + 345
4 libSystem.B.dylib 0x954540de thread_start + 34
Thread 4:
0 libSystem.B.dylib 0x95426b5a semaphore_timedwait_signal_trap + 10
1 libSystem.B.dylib 0x954546e1 _pthread_cond_wait + 1066
2 libSystem.B.dylib 0x954835a8 pthread_cond_timedwait_relative_np + 47
3 com.apple.Foundation 0x95fd48e8 -[NSCondition waitUntilDate:] + 453
4 com.apple.Foundation 0x95f8d3b1 -[NSConditionLock lockWhenCondition:beforeDate:] + 279
5 com.apple.Foundation 0x95f8d294 -[NSConditionLock lockWhenCondition:] + 69
6 com.adobe.PhotoshopElements 0x00f94881 0x1000 + 16332929
7 com.adobe.PhotoshopElements 0x00f24909 0x1000 + 15874313
8 com.adobe.PhotoshopElements 0x00f92dac 0x1000 + 16326060
9 com.apple.Foundation 0x95f984c4 -[NSThread main] + 45
10 com.apple.Foundation 0x95f98474 __NSThread__main__ + 1499
11 libSystem.B.dylib 0x95454259 _pthread_start + 345
12 libSystem.B.dylib 0x954540de thread_start + 34
Thread 5 Crashed:
0 AdobeLM_libFNP.dylib 0x22a5e310 TRR_Fixup + 25242
1 AdobeLM_libFNP.dylib 0x22d32217 0x22a52000 + 3015191
2 AdobeLM_libFNP.dylib 0x22ac2807 TRR_Fixup + 436113
3 AdobeLM_libFNP.dylib 0x22ac0e3a TRR_Fixup + 429508
4 AdobeLM_libFNP.dylib 0x22a6384e TRR_Fixup + 47064
5 AdobeLM_libFNP.dylib 0x22c6bf47 0x22a52000 + 2203463
6 AdobeLM_libFNP.dylib 0x22c6c485 0x22a52000 + 2204805
7 AdobeLM_libFNP.dylib 0x22bd3e2d 0x22a52000 + 1580589
8 AdobeLM_libFNP.dylib 0x22bd4c53 0x22a52000 + 1584211
9 AdobeLM_libFNP.dylib 0x22c769e2 0x22a52000 + 2247138
10 com.adobe.PhotoshopElements 0x0105d64e 0x1000 + 17155662
11 com.adobe.PhotoshopElements 0x010860cf 0x1000 + 17322191
12 com.adobe.PhotoshopElements 0x0107d167 0x1000 + 17285479
13 com.adobe.PhotoshopElements 0x010636f5 0x1000 + 17180405
14 com.adobe.PhotoshopElements 0x010229af 0x1000 + 16914863
15 com.adobe.PhotoshopElements 0x0100ceae 0x1000 + 16826030
16 com.adobe.PhotoshopElements 0x0100c179 0x1000 + 16822649
17 com.adobe.PhotoshopElements 0x0100be8e 0x1000 + 16821902
18 com.adobe.PhotoshopElements 0x0100371d 0x1000 + 16787229
19 com.adobe.PhotoshopElements 0x00f94b90 0x1000 + 16333712
20 com.adobe.PhotoshopElements 0x00f28a8e 0x1000 + 15891086
21 com.adobe.PhotoshopElements 0x00f28b19 0x1000 + 15891225
22 com.adobe.PhotoshopElements 0x00e17b93 0x1000 + 14773139
23 com.adobe.PhotoshopElements 0x00e17f6d 0x1000 + 14774125
24 com.adobe.PhotoshopElements 0x00e180c4 0x1000 + 14774468
25 com.adobe.PhotoshopElements 0x00e1838d 0x1000 + 14775181
26 com.adobe.PhotoshopElements 0x00f92dac 0x1000 + 16326060
27 com.apple.Foundation 0x95f984c4 -[NSThread main] + 45
28 com.apple.Foundation 0x95f98474 __NSThread__main__ + 1499
29 libSystem.B.dylib 0x95454259 _pthread_start + 345
30 libSystem.B.dylib 0x954540de thread_start + 34
Thread 5 crashed with X86 Thread State (32-bit):
eax: 0x00000000 ebx: 0x22a5e17b ecx: 0x003328f0 edx: 0x003f0200
edi: 0x52d358a6 esi: 0xad2ca758 ebp: 0xb0290d78 esp: 0xb0290c50
ss: 0x0000001f efl: 0x00010286 eip: 0x22a5e310 cs: 0x00000017
ds: 0x0000001f es: 0x0000001f fs: 0x0000001f gs: 0x00000037
cr2: 0x00000000
Binary Images:
0x1000 - 0x1a4afc1 +com.adobe.PhotoshopElements 6.0 (20080307.m.527) (6.0) <B03CAB66-321F-4D59-9084-1E23D7ADE66C> /Applications/Adobe Photoshop Elements 6/Adobe Photoshop Elements.app/Contents/MacOS/Adobe Photoshop Elements
0x2078000 - 0x22f9fe7 +AdobeAGM ??? (???) /Applications/Adobe Photoshop Elements 6/Adobe Photoshop Elements.app/Contents/Frameworks/AdobeAGM.framework/Versions/A/AdobeAGM
0x23a3000 - 0x24a6fff +AdobeACE ??? (???) /Applications/Adobe Photoshop Elements 6/Adobe Photoshop Elements.app/Contents/Frameworks/AdobeACE.framework/Versions/A/AdobeACE
0x24c6000 - 0x24e7ff7 +AdobeBIBUtils ??? (???) /Applications/Adobe Photoshop Elements 6/Adobe Photoshop Elements.app/Contents/Frameworks/AdobeBIBUtils.framework/Versions/A/AdobeBIBUtils
0x24f4000 - 0x250dfff +AdobeBIB ??? (???) /Applications/Adobe Photoshop Elements 6/Adobe Photoshop Elements.app/Contents/Frameworks/AdobeBIB.framework/Versions/A/AdobeBIB
0x2517000 - 0x277bfe7 +AdobeCoolType ??? (???) /Applications/Adobe Photoshop Elements 6/Adobe Photoshop Elements.app/Contents/Frameworks/AdobeCoolType.framework/Versions/A/AdobeCoolType
0x27f7000 - 0x281aff6 +AdobeAXE8SharedExpat ??? (???) /Applications/Adobe Photoshop Elements 6/Adobe Photoshop Elements.app/Contents/Frameworks/AdobeAXE8SharedExpat.framework/Versions/A/AdobeAXE8Share dExpat
0x282c000 - 0x2881ffd +AdobeXMP ??? (???) /Applications/Adobe Photoshop Elements 6/Adobe Photoshop Elements.app/Contents/Frameworks/AdobeXMP.framework/Versions/A/AdobeXMP
0x288e000 - 0x28a9ff9 +AdobePDFSettings ??? (???) /Applications/Adobe Photoshop Elements 6/Adobe Photoshop Elements.app/Contents/Frameworks/AdobePDFSettings.framework/Versions/A/AdobePDFSettings
0x28c2000 - 0x2978fcc +FileInfo ??? (???) /Applications/Adobe Photoshop Elements 6/Adobe Photoshop Elements.app/Contents/Frameworks/FileInfo.framework/Versions/A/FileInfo
0x29a6000 - 0x29acff7 org.twain.dsm 1.9.4 (1.9.4) <1EF840DB-CB48-5207-7535-D82EBC0FCD5F> /System/Library/Frameworks/TWAIN.framework/Versions/A/TWAIN
0x29b3000 - 0x2b1efd7 +AdobeOwl ??? (???) <DA9E8714-6B1E-47C2-A824-6A1206FD9C81> /Applications/Adobe Photoshop Elements 6/Adobe Photoshop Elements.app/Contents/Frameworks/AdobeOwl.framework/Versions/A/AdobeOwl
0x2b77000 - 0x2b7dfff +com.adobe.AdobeCrashReporter 2.5 (2.5.02272007) /Applications/Adobe Photoshop Elements 6/Adobe Photoshop Elements.app/Contents/Frameworks/AdobeCrashReporter.framework/Versions/A/AdobeCrashReport er
0x2b84000 - 0x2ba0fd7 +com.adobe.LogTransport 1.0 (1.0) /Applications/Adobe Photoshop Elements 6/Adobe Photoshop Elements.app/Contents/Frameworks/LogTransport.framework/Versions/A/LogTransport
0x2bab000 - 0x2f00fc7 +com.adobe.linguistic.LinguisticManager 3.1.0 (3.1RC) <8111F571-D718-411E-9624-6FB83187D84A> /Applications/Adobe Photoshop Elements 6/Adobe Photoshop Elements.app/Contents/Frameworks/AdobeLinguistic.framework/Versions/3/AdobeLinguistic
0x3099000 - 0x3115fef +AdobeScCore 3.7.0 (compatibility 3.7.0) <12B79F08-16B1-42A2-B928-09648D6868C8> /Applications/Adobe Photoshop Elements 6/Adobe Photoshop Elements.app/Contents/Frameworks/AdobeScCore.framework/Versions/A/AdobeScCore
0x316b000 - 0x31f0fff +AdobeExtendScript 3.7.0 (compatibility 3.7.0) <0F549ADC-415C-4341-A8CB-FCEFAB86A0F1> /Applications/Adobe Photoshop Elements 6/Adobe Photoshop Elements.app/Contents/Frameworks/AdobeExtendScript.framework/Versions/A/AdobeExtendScript
0x3252000 - 0x3323fef +AdobeAXEDOMCore ??? (???) /Applications/Adobe Photoshop Elements 6/Adobe Photoshop Elements.app/Contents/Frameworks/AdobeAXEDOMCore.framework/Versions/A/AdobeAXEDOMCore
0x33d6000 - 0x33daffc +AdobeOperaMgr ??? (???) /Applications/Adobe Photoshop Elements 6/Adobe Photoshop Elements.app/Contents/Frameworks/AdobeOperaMgr.framework/Versions/A/AdobeOperaMgr
0x33e4000 - 0x34a1fff +AdobeAXSLE ??? (???) /Applications/Adobe Photoshop Elements 6/Adobe Photoshop Elements.app/Contents/Frameworks/AdobeAXSLE.framework/Versions/A/AdobeAXSLE
0x3549000 - 0x3574fff com.apple.DiscRecordingUI 5.0.9 (5090.4.2) <3E6CC284-2F1B-9EDB-0B56-872F962669A2> /System/Library/Frameworks/DiscRecordingUI.framework/Versions/A/DiscRecordingUI
0x358c000 - 0x35d3fc7 +com.adobe.adobe_caps adobe_caps 0.0.120.0 (0.0.120.0) /Applications/Adobe Photoshop Elements 6/Adobe Photoshop Elements.app/Contents/Frameworks/adobe_caps.framework/Versions/A/adobe_caps
0x35e3000 - 0x3623ff7 com.apple.vmutils 4.2 (106) <834EA6B0-C91B-4CF1-ED3C-229C26459578> /System/Library/PrivateFrameworks/vmutils.framework/Versions/A/vmutils
0x36e0000 - 0x36ecfe3 +com.adobe.epic adobe_eula 2.0.1.1090 (2.0.1.1090) /Applications/Adobe Photoshop Elements 6/Adobe Photoshop Elements.app/Contents/Frameworks/adobe_eula.framework/adobe_eula
0x36f5000 - 0x36f6ff7 com.apple.textencoding.unicode 2.3 (2.3) <78A61FD5-70EE-19EA-48D4-3481C640B70D> /System/Library/TextEncodings/Unicode Encodings.bundle/Contents/MacOS/Unicode Encodings
0x4542000 - 0x4550fe7 libSimplifiedChineseConverter.dylib 49.0.0 (compatibility 1.0.0) <07211458-FD06-9FEF-3DF4-2E5F0304D4BC> /System/Library/CoreServices/Encodings/libSimplifiedChineseConverter.dylib
0x4554000 - 0x4566ff7 libTraditionalChineseConverter.dylib 49.0.0 (compatibility 1.0.0) <8D606435-1A3C-FE0B-824A-1386809FFFF5> /System/Library/CoreServices/Encodings/libTraditionalChineseConverter.dylib
0x456a000 - 0x456bff7 ATSHI.dylib ??? (???) <F06AB560-C2AF-09F6-7328-773E43CA2713> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ATS.framew ork/Versions/A/Resources/ATSHI.dylib
0x45e7000 - 0x45f5fc5 +com.adobe.epic adobe_personalization 2.0.1.1082 (2.0.1.1082) /Applications/Adobe Photoshop Elements 6/Adobe Photoshop Elements.app/Contents/Frameworks/adobe_personalization.framework/adobe_personalization
0x19221000 - 0x19221ff7 libmx.A.dylib 315.0.0 (compatibility 1.0.0) <01401BF8-3FC7-19CF-ACCE-0F292BFD2F25> /usr/lib/libmx.A.dylib
0x19295000 - 0x192cafd3 +com.adobe.epic adobe_epic 2.0.1.1082 (2.0.1.1082) /Applications/Adobe Photoshop Elements 6/Adobe Photoshop Elements.app/Contents/Frameworks/adobe_epic.framework/adobe_epic
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0x99353000 - 0x993fbffb com.apple.QD 3.36 (???) <FA2785A4-BB69-DCB4-3BA3-7C89A82CAB41> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/QD.framewo rk/Versions/A/QD
0x9946b000 - 0x9946bff7 com.apple.vecLib 3.6 (vecLib 3.6) <7362077A-890F-3AEF-A8AB-22247B10E106> /System/Library/Frameworks/vecLib.framework/Versions/A/vecLib
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0x99854000 - 0x99b02fe7 com.apple.JavaScriptCore 6534.57 (6534.57.3) <5B18B308-DBB2-7133-DE56-494C2FA1848B> /System/Library/Frameworks/JavaScriptCore.framework/Versions/A/JavaScriptCore
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0x99c64000 - 0x99c88ff7 libJPEG.dylib ??? (???) <C43FD809-08B6-629D-8980-D7B0ECEA20A9> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ImageIO.fr amework/Versions/A/Resources/libJPEG.dylib
0x99efd000 - 0x99f7fffb SecurityFoundation ??? (???) <3670AE8B-06DA-C447-EB14-79423DB9C474> /System/Library/Frameworks/SecurityFoundation.framework/Versions/A/SecurityFoundation
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0x9a1f5000 - 0x9a2adfeb libFontParser.dylib ??? (???) <D2D0C922-5ED1-3AE9-6F99-707C74DF3E62> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ATS.framew ork/Versions/A/Resources/libFontParser.dylib
0x9a2ae000 - 0x9ab91ff7 com.apple.AppKit 6.6.8 (1038.36) <A353465E-CFC9-CB75-949D-786F6F7732F6> /System/Library/Frameworks/AppKit.framework/Versions/C/AppKit
0xb0000000 - 0xb0004fd8 com.apple.carbonframeworktemplate 1.1 (1.1.0) /Applications/Adobe Photoshop Elements 6/Adobe Photoshop Elements.app/Contents/Frameworks/ahclient.framework/Versions/A/ahclient
0xba900000 - 0xba916ff7 libJapaneseConverter.dylib 49.0.0 (compatibility 1.0.0) <B339B85B-1B6D-81D8-1281-7B8C8A517329> /System/Library/CoreServices/Encodings/libJapaneseConverter.dylib
0xbab00000 - 0xbab21fe7 libKoreanConverter.dylib 49.0.0 (compatibility 1.0.0) <EF3E3210-927F-DB9F-4CD4-4039A2AE2F84> /System/Library/CoreServices/Encodings/libKoreanConverter.dylib
0xffff0000 - 0xffff1fff libSystem.B.dylib ??? (???) <2DCD13E3-1BD1-6F25-119A-3863A3848B90> /usr/lib/libSystem.B.dylib
Model: MacBookPro5,2, BootROM MBP52.008E.B05, 2 processors, Intel Core 2 Duo, 2.8 GHz, 4 GB, SMC 1.42f4
Graphics: NVIDIA GeForce 9600M GT, NVIDIA GeForce 9600M GT, PCIe, 512 MB
Graphics: NVIDIA GeForce 9400M, NVIDIA GeForce 9400M, PCI, 256 MB
Memory Module: global_name
AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0x8D), Broadcom BCM43xx 1.0 (5.10.131.42.4)
Bluetooth: Version 2.4.5f3, 2 service, 12 devices, 1 incoming serial ports
Network Service: AirPort, AirPort, en1
Serial ATA Device: ST9500420ASG, 465.76 GB
Serial ATA Device: MATSHITADVD-R UJ-868
USB Device: Built-in iSight, 0x05ac (Apple Inc.), 0x8507, 0x24400000 / 2
USB Device: USB Receiver, 0x046d (Logitech Inc.), 0xc526, 0x06400000 / 3
USB Device: BRCM2046 Hub, 0x0a5c (Broadcom Corp.), 0x4500, 0x06100000 / 2
USB Device: Bluetooth USB Host Controller, 0x05ac (Apple Inc.), 0x8217, 0x06110000 / 4
USB Device: Apple Internal Keyboard / Trackpad, 0x05ac (Apple Inc.), 0x0236, 0x04600000 / 3
USB Device: IR Receiver, 0x05ac (Apple Inc.), 0x8242, 0x04500000 / 2Hi,
Please try couple of probable solutions as mentioned below:
Solution 1:
1. Close Elements.
2. Launch the Photoshop Elements Welcome Screen and hold down Cmnd+ alt + shift as you click Editor.
3. Continue to hold the keys until you see a message box asking if you want to delete Photoshop Elements settings file; click Yes. Elements will open with default preferences.
Solution 2: In case any network printer is attached try to launch without network or printer uninstall or make different printer as default.
Now launch PSE and check if it works. -
Fatal Error Message when opening PhotoshopCS4
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See my reply #1 in your other thread http://forums.adobe.com/thread/1419961?tstart=0
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