CS5 file is not compatible error

"Cannot complete your request because the file is not compatible with this version of Photoshop"
Hi, I'm sick of my computer problems...
So I'm trying to make an animation, I'm using about 4 or more video layers in order to do so, and I noticed this issue.
I save my file, and then try to reopen it and it gives me this error.
Why? Should this not be fixed? Or how can I fix it? I would really appreciate it because I have a deadline ^_^
I also tested it, I tried remaking the same thing, saved it as a different file name and kept the same one open, I try to open the saved file into photoshop and gives me the same issue.
- I also checked my HDD with checkdisk, no errors, what do you know
- I can also see the image clearly in Adobe Bridge, hello file I can't open.
- I tried to open the file on CS4 32-bit on my other computer, and guess what, it works fine and opened fine without issue. Why?
I'm using WIndows 7
Photoshop CS5 Extended
I work in the 32bit version, but I have both versions installed (32 and 64 bit) I feel more comfortable working in 32 bit, the files will not open in64 bit either.
If there's a way to fix this stupid issue, let me know thank you very much.

1) Make sure you installed all the updates for Photoshop CS5. The current version is 12.0.4.
My guess is that you are still on 12.0.0.
2) Check your disk for problems/corruption.

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