CS5 Folio Builder Panel Update - Panel Gone

I just updated the Folio Builder Panel for CS5 on Mac to the latest version (Jan 26, 2012) and when I run InDesign, the Folio Builder Panel is no longer there. Also, the CSLive panel gives me an "internal error" message. I installed the updates on my PC for CS 5.5 and it all seems to work. However, I need to work in CS5 for this particular project. Is this a known issue? How do I remedy the situation? In case it matters, I also updated the Folio Producer Tools (Jan 17, 2012), as well.

So, I ended up getting everything ironed out, though it took a couple of hours of trying various things. Essentially, the Folio Builder Panel was installed, however Indesign was not seeing it. I tried uninstalling and reinstalling Indesign, but that didn't remove the Folio Builder Panel, and did not "refresh" it to become visible.
Ultimately, I had to go throught the app folders and manually uninstall the extension. After reinstalling, the panel showed up. However a new problem emerged. Indesign was trying to login to my account but just spinning and nothing was happening. I could not cancel the "sign in" attempt. Finally, this was resolved by opening key chain and deleting the Adobe entry from there which allowed me to reenter my credentials.
Whew. Thank goodness that's over. (until the next update, that is).
Hopefully, this can save others some time who may run into this. Seems like it was a bit of a fluke.

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Folio Builder Articles Update broken?

I cannot get Article Update to work since updating the Folio Builder panel. The file seems to compile and upload. But after the upload a gray spinner appears next to the article in the panel list, and I'm unable to access it. I've let it run for 20-30 minutes to see if it was just a slow connection, but it seems to be stuck.
The only workaround seems to be to delete the article and select Add to upload it from scratch, losing all of the article properties in the process.
After selecting Upload, nothing in the Folio Builder panel works until I delete the article with the spinner, then close and restart InDesign.
Article thumbnails are missing now, too (but only on articles uploaded with the new builder panel). And I can't open articles from the Folio Builder panel any more.
Using InDesign CS5.5.
SB

Not sure if anyone still has this issue... I have Adobe InDesign CS6, with the newest updated version of DPS. I was having the same issue when adding articles, the pin wheel would just run without end, tried all different formats, nothing.
Finally, I realized that I had been working off of an InDesign file located on a server, so I Packaged my InDesign File and transfered all my files onto my local Hard Drive (onto my MacBook Pro)
Tried the steps again and voila!
Worked for me
-Dan

Problem with login in Folio Builder after update to v26

After updating to v26 I can't sign in to Folio Builder. Whan I press «sign in» either in panel or in panel menu, nothing happens.
Help please!

You can try downgrading to downgrading to older version:
Mac: http://download.adobe.com/pub/adobe/dpsdesktoptools/mac/2.06.1/AdobeDigitalPublishingPatch -All.dmg
Windows: http://download.adobe.com/pub/adobe/dpsdesktoptools/win/2.06.1/AdobeDigitalPublishingPatch -All.zip
Update:
If you have cracked (Illegal) InDesign, I wouldn't work. If you don't know, if it is cracked, go to help section and look for Log In and Update buttons, when they are disabled. If they are, you have cracked (Illegal), you need to buy InDesign.

No longer able to sign into Folio builder after updating

I just did the update to the Folio builder as indicated in this thread: Announcement (August 16) - Web Service Update
Now I cannot log into the Folio Builder, I amd shown the following message in the Folio Builder Panel:
You do not have a compatible Digital Publishing Plug-in. Click here to download the Folio producer tools.
Which I then did, but still doesn't work.
Please advise.

You ran the two Folio Producer updates to take DPS to version 1.1.1, yes?
Ali

InDesign folio builder software update required

I recently downloaded the English version of InDesign from Adobe Creative Cloud. I created an article. I opened the folio builder. The software update required popped up. I updated the required software. When I tried using the folio builder afterwards, the same icon message appears. What can I do to solve the problem?
LHPROD

You need to update your software. Download the latest version from http://help.adobe.com/en_US/digitalpubsuite/using/WS67cb9e293e2f1f60-21ba9a4512e5e5e0b8d-7 ffe.html.
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Hello everyone!
I've been trying to find the solution to my issue for a few days now! I've been trying many of the solutions to this, but i'm stumped. I'm using Indesign CC and i'm attempting to build a digital magazine but it's not giving me the option to create a new folio or to even use the tools associated with DPS. I've tried reinstalling CC and rebooting the machine. Any help would be much appreciated.

I had the same problems after the latest InDesign and DPS tools updates. The Adobe Help guys (via chat) were very helpful. I have managed to fix all problems with CC updates and InDesign. First try to find your problem in Adobe Help (http://helpx.adobe.com/contact.html) and than use the chat if it still unclear.

Folio producer tools update required to use folio builder but content viewer app not available

Hi,
I have a problem with DPS Folio Producer tools.
We are unable to use Folio Builder to update our iPad presentation to the cloud because we keep getting this message: An update is required to use Folio Builder. Please click here to download Folio Producer Tools.
We have previously done this only to discover that the new version of Folio Producer Tools is incompatible with the Content Viewer and the new Content Viewer app is not yet approved, or available from Apple.
So we have done a rollback to a previous version of the Folio Producer Tools which worked for a few hours, but is now prompting for the update again - but as explained above we cannot download the update until the Content Viewer app is available.
HELPPPPPPP!!!

This is the DPS model.
When a company thinks first about monetizing solutions instead of making it an extra option.
You are not free anymore to use the tools you want, you must follow Adobe's decisions to update online apps.
Online apps are everything but good.
You will have to wait until the Viewer gets approved by Apple.
Dear Adobe: do you see how many people come here because they don't understand how your technical model works?

Cant log into folio builder with in InDesign

I am logged into Adobe and the DPS site no problems but to log into it in the folio builder pannel in InDesign I get this message
Sign In has failed.
[svr.Unknown]
If i put in the wrong address then I get a messge that the iser ID and password dont match
What is the deal?

I have found a solution and I am posting it here because I had trouble finding it...
Originally I downloaded
AdobeDigitalPublishing-All.zip
and had all the correct ids but it did not work. I found a thread where someone suggested that the person go to another place here http://help.adobe.com/en_US/digitalpubsuite/using/WS67cb9e293e2f1f60-21ba9a4512e5e5e0b8d-7 ffe.html and download
Folio Producer tools for InDesign CS5
Folio Builder panel for InDesign CS5
once I did both of those I am now up and running.
When I downloaded All.zip I ran it and I had the folio panel but couldnt get on. Then when I downloaded the tools first it took away the folio builder panel from indesign but when I added the second one clearly named Folio Builder Panel logically my panel was back the only difference was now I could sign in instantly. I noticed my shortcut to the viewer that had installed automatically on my desktop was gone but it was still in my start menu.
It would seem the all.zip would have everything but it clearly didnt and it only had one setup.exe file and I ran it.
Hope this helps!

Can't sign in to FOLIO BUILDER!?

Hi guys
I get the message below when I try to log in. Can anybody help? My collegues have tried too and they have failed too?
Cheers
Gemma

Hi all,
I'm having difficulties signing into the Folio Builder panel from InDesign. When I click the Sign In link, another window opens and I input my Adobe ID details (I know these work because I can post on here), hit ok and nothing happens, I don't even get an error message!
I am running the following:
Windows 7
InDesign CS5
Folio Builder Panel 1.1.3
I am not running CS5.5 because I have been asked to look at the plug-ins for CS5 (folio builder and overlay creator) and see if it will save on the cost of upgrading our whole team to CS5.5.
Thanks,
Stewart.

Problème pour se connecter depuis le folio builder dans indesign

comment faire lorsqu'on n'arrive pas à se connecter depuis le folio builder dans indesign ?
je ne peux pas gérer mes folios, je ne peux pas les partager...
Help please

Hi, i have got the same issue and everything i tried to fix it, was useless. AS the other guy, i can't connect to my folio builder from Indesign panel. I tried both way, directly with the link insde the pannel who inform me to click to logg in, and via the option under the button in the same panel.
I clic and then nothing happen. I spent 3 days on the forum, english and french, and this is no explanation. I uninstall and re-install, i made the update, etc..
I'm still enable to connect.
So i can't publish my creation. It's suck, really.
The URL link you provided is about an update from March 2014. So i don't know if i'm the only one in this case but, the update is not fixing anything.
Do you have an ultimate solution please ?
thx so much
regards
Esteban
J'ai le même probleme, jca fait trois jours que je suis dessus, j'ai désinstallé, réinstallé, fait les mises à jours, installer les derniers patchs (DPS 30), et rien n'y fait, IMPOSSIBLE de me connecter à ce foutu folio builder depuis la fentre dans indesign. Ni en cliquant sur le lien, ni en déroulant le menu à droite pour se connecter. Je suis furax et desespéré... quelqu'un a-t-il résolu le problème ?
D'avance merci
Esteban

Some suggestions for DPS Folio Builder and Producer...

Aside from some speed improvements, these tools fall short of a decent production system. Some improvements would be good for 2015.
• red light / green light on wether an article in the folio builder needs updating.
• put the order of the Kicker and the Article Title in the order it appears in the app (in Folio Producer) (i.e.: Kicker first!).
• frequently after signing in to the Folio Builder, Indesign 'hides' itself and the finder appears. Irritating! Doesn't crash InDesign, just hides it in the dock.
• On leaving the Folio Builder for a period, and then tapping on it - say after one hour dormant, it crashes InDesign, regularly.
• it would be great to drag and drop several articles in Folio Builder and be able to move them. Currently only one at a time seems to work.
• show a small thumbnail in the article of the indesign page (instead it shows a white page)
• in 'article properties' KICKER should be at the top to replicate where it displays in the HUD. So many people get mixed up with this.
• it would be great to change the name of an article by clicking on the name - not having to change 'article properties' - the same way that MSO names can be edited
• would also be good to select the various options for articles in the FB by holding down CTRL or ALT
• have an option to 'UPDATE ALL' in the drop down options in FB
Just some ideas - these would all help greatly.
Dave

I'd love to see native widgets in the Folio Overlays window like in Muse (or Twixl) for Google Maps, Youtube and others.
Also more transitions for slideshows, and better image resolution for PDF articles (108ppi or 72ppi for graphics, depending on what you're doing, isn't enough for my clients).

Folio preview does not work!! since Mandatory Folio Builder Panel update!

hi everyone
my grafic team told me that the folio preview in indesign does not work anymore since the required folio builder panel update!
working on mac and cs 5
please help
best regards michael

I just spoke with a member of our team and they were able to reproduce this issue: invoking folio preview from the file menu brings up an empty panel instead of launching the desktop preview tool. Thanks for bringing it to our attention! There are two ways you can work around this and get the desktop preview application up with your content:
1) Use the preview button in the Folio Builder panel (this will preview the entire folio)
2) Use the preview button in the Overlay Creator panel (this will preview the active InDesign document)
This problem only affects CS5 and CS5.5. If you are on CS6 the menu will work correctly.
Neil

May 2nd, requires a mandatory update of the folio builder panel question

Does this update require another update for the Adobe content viewer on iPAD and will have to be approved from Apple again?

Bob are you trolling me?
You keep repeating the same mantra and ignoring the basic components of my questions, which could be answered in the context of other versions, if it were really a problem to talk about CS6 (it isn't - see below). For example you could say "In CS5.5, when Help > Updates doesn't update the panel, it means you need to install _______ OR it means these files ______ are corrupted. Delete them and try again." Those might not make any sense because I don't know what the actual answer is, but hopefully you get the idea.
By "Builder panel: I mean the Folio Builder panel. Located at the bottom of the stack in the Digital Publishing workspace. AFAIK there isn't another panel that uses the name "builder" (?) so I assumed people would understand what I meant. It is this panel that integrates people's InDesign content into the DPS workflow, is it not? This is where people "experiment" with DPS formatting of documents, based on the tutorials I've seen. Maybe I'm confusing it with something else that has to be installed separately.
My final words on CS6:
CS 6 is not shipping but it IS available (legitimately) to some people and there is no longer an NDA for those people. Perhaps you're under a special embargo not related to the ones that partners and pre-release people had (which were all lifted on the 23rd according to Adobe's own announcements for those people). Other examples that demonstrate there is no limitation about discussing CS6 in the context of DPS:
This week this was posted here.
http://help.adobe.com/en_US/digitalpubsuite/using/WS67cb9e293e2f1f60-21ba9a4512e5e5e0b8d-7 ffe.html
It talks in part, about DPS in the context of CS6...
This was posted here.
http://help.adobe.com/en_US/digitalpubsuite/using/WS67cb9e293e2f1f60-21ba9a4512e5e5e0b8d-8 000.html
It also talks about DPS in the context of CS6...
...if there were an embargo on discussing CS6 in the context of DPS those documents would not be live. Simple as that.
All that being said:
Are you saying the updated Builder Panel being talked about in this and other threads, is not related to CS6? Tangent to that: when people say "Folio Producer Tools", is the Builder Panel (any version of InDesign) a part of those tools? I'm sorry with all these questions. I've done some homework (reading the product literature, watching tutorials and webcasts) and I am ready to dive in and get to other topics (related to producing content / testing content) but I am stuck at a point where it appears I can't do anything.

Folio Builder Panel update error

Tried updating folio tools 3Xs. Keep getting this eror:
A newer version of Folio Builder is available for download. Update Folio Builder panel to latest version here.
Have quit inDesign, restarted the computer, logged on and still get the error.
Any ideas?

There was a short amount of time where the link in the Folio Builder panel was redirecting to the old download still, but it should be working now.
You can head directly to http://www.adobe.com/downloads/updates.html to get your downloads. Make sure that the file is from November 17th.

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Hi. I've been running CS6 and the Folio Builder Panel keeps saying "DPS — A software update is required, go to the Help menu for Updates..." When I go to the Help section there are no updates. I recently moved to CC hoping the problem would fix itself but it hasn't. I downloaded the DPS Package update for both versions of the program — and I tried to install each one. Both give me error messages saying I don't have Admin rights. Adobe's tech support walked me through enabling Admin rights (although I should have had them already) and that didn't work.
Has anyone else had trouble installing the DPS update? I would like to actually use the DPS tools!
Thanks

Hi Bob, I ended up having to uninstall CS6, then reinstall it — then for a separate Folio Builder log in issue, I followed another thread and removed the (Application Support/Adobe) OOBE folder. Functioning smoothly for now! Thanks for your suggestion.

CS5 Folio Builder Panel Update - Panel Gone

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